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Contents
Product Overview ........................................................................... 1
Package Contents .......................................................................................................... 1
Features ......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
Basic Installation & Setup ................................................................ 4
A. Initial Controller Setup .............................................................................................. 4
B. Connect your wireless access points ......................................................................... 6
C. Initial Wireless Setup ................................................................................................. 7
Mounting Installation .................................................................... 10
Wireless LAN Controller (TEW-WLC100) ..................................................................... 10
Desktop Hardware Installation .......................................................................... 10
Rack Mount Hardware Installation .................................................................... 10
Wireless PoE Access Point (TEW-755AP / TEW-821DAP) ............................................ 11
Ceiling Mount Installation.................................................................................. 11
Wall Mount Installation ..................................................................................... 11
Controller Management ................................................................ 12
Access your wireless controller management page .................................................... 12
Change your controller administrative login password ............................................... 12
Change your controller LAN IP address ....................................................................... 13
Upgrade your controller firmware .............................................................................. 14
View your controller system log .................................................................................. 16
Backup and restore your controller configuration settings ......................................... 16
Reboot your controller ................................................................................................ 18
Set idle timeout for users logged into controller management .................................. 18
Reset your controller to factory defaults .................................................................... 19
Controller default settings ........................................................................................... 19
Create additional users to access controller management ......................................... 20
Set your controller time zone ...................................................................................... 20
Access point management and configuration ................................ 21
Access Point Compatibility .......................................................................................... 21
Manage and configure access points .......................................................................... 21
Discover and add access points ......................................................................... 21
Configuring controller managed access points.................................................. 22
Manually add an access point ........................................................................... 26
Remove access points from the controller ........................................................ 26
Simultaneously upgrade firmware for multiple access points .......................... 27
Upgrade access point firmware using the online upgrade ................................ 27
Moving APs to a new controller ........................................................................ 29
Wireless groups and profiles ....................................................................................... 30
Creating a wireless profile ................................................................................. 30
Creating a new wireless group .......................................................................... 33
Assigning access points to a wireless group ...................................................... 33
Captive Portal .............................................................................................................. 35
A. To Internal Portal URL ................................................................................... 35
B. To Advertisement URL ................................................................................... 38
C. Captive Portal with RADIUS (CoovaChilli) ...................................................... 39
WAP Maps™ ................................................................................................................ 40
Upload floor plans ............................................................................................. 40
Monitoring access points and clients .......................................................................... 42
Viewing the controller dashboard ..................................................................... 42
View client connections ..................................................................................... 43
Technical Specifications ................................................................ 44
Troubleshooting ........................................................................... 49
Appendix ...................................................................................... 52