ZTE Blade 11 Prime User manual

User Guide

2

About This Guide

Thank you for choosing this ZTE mobile device. In order to keep your

device in its best condition, please read this manual and keep it for

future reference.

Copyright

No part of this publication may be quoted, reproduced, translated or

used in any form or by any means, electronic or mechanical,

including photocopying and microfilm, without the prior written

permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print

errors or update specifications in this manual without prior notice.

This manual has been designed with the utmost care to ensure the

accuracy of its content. However, all statements, information and

recommendations contained therein do not constitute a warranty of

any kind, either expressed or implied. We offer self-service for our

smart terminal device users. Please visit the ZTE official website (at

www.zteusa.com) for more information on self-service and

supported product models. Information on the website takes

precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and

damages caused by unauthorized modifications of the software.

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Images and screenshots used in this manual may differ from the

actual product. Content in this manual may differ from the actual

product or software.

Trademarks

ZTE, Blade, and the ZTE logos are trademarks of ZTE Corporation.

LTE is a trademark of ETSI.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks

owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE

Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

Other trademarks and trade names are those of their respective

owners.

Version No.: R1.0

Edition Time: April 9, 2021

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Contents

Getting Started ............................................................ 10

Getting to Know Your Phone ................................................................. 10

Key Functions .............................................................................................. 12

Installing a nano-SIM Card and an Optional microSDXC Card ... 13

Charging the Battery ................................................................................ 15

Powering Your Phone On/Off ................................................................ 17

Setting Up Your Phone for the First Time .......................................... 17

Locking/Unlocking the Screen and Keys ............................................. 17

Getting to Know the Home Screen ...................................................... 19

Personalizing ............................................................... 21

Changing the System Language .......................................................... 21

Setting the Date and Time ...................................................................... 21

Changing the Ringtone or Notification Sound ............................... 22

Turning System Sounds On/Off ............................................................ 23

Adjusting Volumes..................................................................................... 23

Switching to Silent or Vibration Mode ................................................ 23

Using Do Not Disturb Mode ................................................................... 24

Applying New Wallpapers ....................................................................... 25

Setting the Home Screen Options ....................................................... 26

Using Night Light ....................................................................................... 26

Using Dark Theme ..................................................................................... 27

Protecting Your Phone With a Screen Lock ....................................... 27

Protecting Your Phone With App Pinning ............................................ 28

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Using Your Fingerprint .............................................................................. 30

Using Face Recognition ............................................................................ 31

Knowing the Basics ...................................................... 34

Monitoring the Phone Status ................................................................. 34

Managing Notifications ............................................................................ 35

Managing Shortcuts and Widgets ........................................................ 38

Organizing With Folders .......................................................................... 38

Rearranging the Primary Shortcuts ..................................................... 39

Using App Shortcuts ................................................................................. 39

Notification Dots (App Badges) ............................................................. 40

Editing Text ................................................................................................... 41

Opening and Switching Apps ................................................................ 42

Using Two Apps in Split-Screen Mode ................................................ 43

Uninstalling an Application .................................................................... 43

Using One-Handed Mode ....................................................................... 43

Connecting to Networks and Devices ........................ 45

Connecting to Mobile Networks ........................................................... 45

Connecting to Wi-Fi ................................................................................... 46

Connecting to Bluetooth Devices ......................................................... 49

Sharing Files With Nearby Devices ....................................................... 51

Connecting to Your Computer via USB ............................................... 54

Using the microSDXC Card as Portable or Device Storage .......... 55

Sharing Mobile Data Through Tethering............................................ 58

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Phone Calls .................................................................. 60

Placing and Ending Voice Calls.............................................................. 60

Answering or Rejecting Voice Calls ..................................................... 61

Using Real-Time Text (RTT) ..................................................................... 62

Working With the Call History ............................................................... 64

Calling Your Contacts ................................................................................ 66

Checking Voicemail ................................................................................... 66

Using Options During a Call ................................................................... 67

Managing Multi-party Calls .................................................................... 68

Adjusting Your Call Settings ................................................................... 70

Contacts ....................................................................... 75

Checking Contact Details ........................................................................ 75

Adding a New Contact ............................................................................. 75

Importing, Exporting, and Sharing Contacts ................................... 76

Working With Favorite Contacts ........................................................... 77

Managing Contacts With Labels ........................................................... 78

Managing Emergency Contacts and Information .......................... 79

Searching for a Contact ........................................................................... 81

Editing Contacts ......................................................................................... 81

Web Accounts .............................................................. 84

Adding or Removing Accounts ............................................................. 84

Configuring Account Sync ...................................................................... 85

Email ............................................................................. 87

Setting Up the First Email Account ...................................................... 87

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Checking Your Emails ................................................................................ 87

Responding to an Email ........................................................................... 88

Writing and Sending an Email ............................................................... 89

Managing Email Accounts ....................................................................... 90

Changing General Email Settings ......................................................... 91

Messages ...................................................................... 92

Opening the Messages Screen .............................................................. 92

Sending a Message .................................................................................... 92

Replying to a Message .............................................................................. 94

Forwarding a Message ............................................................................. 94

Deleting Messages or Conversations .................................................. 95

Web Browser................................................................. 96

Opening the Browser ................................................................................ 96

Using Multiple Browser Tabs .................................................................. 96

Downloading Files ..................................................................................... 97

Camera .......................................................................... 98

Capturing a Photo ...................................................................................... 98

Recording a Video ................................................................................... 100

Using Manual Camera Mode ............................................................... 101

Using Portrait Mode ............................................................................... 102

Using Panorama Mode .......................................................................... 102

Using Other Camera Modes ................................................................ 103

Customizing Camera and Video Settings ....................................... 103

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FM Radio .................................................................... 107

Scanning and Saving Channels ........................................................... 107

Listening to FM Radio ............................................................................. 107

Other Options and Settings ................................................................. 108

Voice Recorder ........................................................... 109

Recording a Voice Memo ....................................................................... 109

Playing a Voice Memo ............................................................................ 110

Trimming a Voice Memo ........................................................................ 110

More Apps ................................................................... 111

Calculator .................................................................................................... 111

Clock ............................................................................................................. 111

File Manager .............................................................................................. 113

Weather ....................................................................................................... 114

Google Apps .............................................................................................. 114

Settings ...................................................................... 116

Network & Internet .................................................................................. 116

Connected Devices ................................................................................. 118

Apps & Notifications ............................................................................... 119

Battery .......................................................................................................... 121

Features ....................................................................................................... 121

Display ......................................................................................................... 122

Sound ........................................................................................................... 122

Storage......................................................................................................... 123

Privacy .......................................................................................................... 123

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Location ...................................................................................................... 124

Security ....................................................................................................... 124

Accounts ..................................................................................................... 126

Accessibility ............................................................................................... 126

Digital Wellbeing & Parental Controls .............................................. 127

Google ......................................................................................................... 128

System ......................................................................................................... 128

About Phone ............................................................................................. 130

System Updates ....................................................................................... 131

Upgrading the Phone Software ................................ 132

Troubleshooting ........................................................ 133

For Your Safety ........................................................... 138

General Safety .......................................................................................... 138

Radio Frequency (RF) Energy .............................................................. 139

FCC Regulations ....................................................................................... 141

Hearing Aid Compatibility (HAC) Regulations for Mobile Phones

....................................................................................................................... 142

Distractions................................................................................................ 144

Product Handling .................................................................................... 145

Electrical Safety ........................................................................................ 150

Radio Frequency Interference ............................................................ 151

Explosive Environments ........................................................................ 152

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Getting Started

Getting to Know Your Phone

Proximity &

light sensor

Indicator light

Volume key

Power key/

Fingerprint sensor

nano-SIM/

microSDXC card tray

Front camera

Earpiece

Touch screen

Speaker

Main microphone

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Auxiliary

microphone

Charging/USB Type-C jack

Headset jack

Back cameras Flash

12

Key Functions

Key Function

Power key

 Press and hold to power on, restart the phone,

or power off.

 Press to turn on/off the display.

Volume key Press or hold either end of the key to turn the

volume up or down.

(Home key)

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use the Google Assistant.

(Recent apps

key)

 Touch to see recently used applications.

 Touch twice to switch between the two most

recent applications.

(Back key) Touch to go to the previous screen.

NOTE:

You can replace the Home key, the Recent apps key, and the Back

key with another navigation style. Swipe up on the home screen and

touch Settings > Features > System navigation to select

navigation bar styles, see tutorials, and personalize settings.

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Installing a nano-SIM Card and an

Optional microSDXC Card

The nano-SIM card can be installed or removed while the phone is

turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards,

or any non-standard nano-SIM card cut from a SIM card. You can get a

standard nano-SIM card from your service provider.

1. Insert the tip of the tray eject tool into the hole on the card tray

on the left side of the phone.

NOTE:

Please use the tray eject tool included in the box. Otherwise the

card tray may not be ejected.

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CAUTION:

Never replace the included tray eject tool with other sharp

objects. Ensure that the tray eject tool is perpendicular to the

hole. Otherwise, the phone may be damaged.

2. Pull out the card tray and place a nano-SIM card and an optional

microSDXC card on the respective slots on the card tray, as

shown. Note the notch and shape of the cards and the card slots.

NOTE:

Some applications may require a microSDXC card to work

normally and/or may store data on the card. Therefore, it is

recommended that you keep a microSDXC card installed and not

remove or replace it randomly.

3. Carefully slide the tray back into place.

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Charging the Battery

Your phone’s battery should have enough power for the phone to

turn on, find a signal, and make a few calls. You should fully charge

the battery as soon as possible.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of

unapproved accessories could damage your phone or cause the

battery to explode.

WARNING!

Do not remove the back cover. The battery is not removable.

Removal may cause fire or explosion.

1. Connect the adapter to the charging jack.

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2. Connect the charger to a standard AC power outlet. If the phone

is on, you’ll see a charging icon, such as or , appear in the

status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the

phone even when it is being charged. In this case, try again after

charging the phone for at least 20 minutes. Contact customer service

if you still cannot power on the phone after prolonged charging.

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Powering Your Phone On/Off

 Press and hold the Power key to turn on your phone.

 To turn it off, press and hold the Power key to open the options

menu and touch > .

NOTE:

If the screen freezes or takes too long to respond, try pressing and

holding the Power key for over 10 seconds to restart the phone.

Setting Up Your Phone for the First Time

When you first power on your phone after you purchase it or reset it

to factory settings (see Reset Options), you will need to set it up

before using it. Select the language and then follow the prompts to

set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the

phone to Sleep mode) when not in use and also to turn the screen

back on and unlock it when you need it.

Lock the Screen and Keys

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen

after a certain period of time when you leave it idle. You will still be

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able to receive messages and calls while the phone screen is off.

Unlock the Screen and Keys

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Swipe away from at the bottom right of the screen to open

the Camera app.

- or -

Double-tap a notification to open the related app.

NOTE:

If you have set a pattern, a PIN, or a password as the screen lock or

registered your fingerprint or face, you’ll need to unlock the screen

by drawing the pattern, entering the PIN/password, touching the

fingerprint sensor, or showing your face to the front camera. See

Protecting Your Phone With a Screen Lock, Using Your Fingerprint, and

Using Face Recognition.

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Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications,

functions, and menus. You can customize your home screen by

adding shortcuts, folders, widgets, and more.

Navigation bar

Status &

notifications

Primary shortcuts

Folder

Widgets

Shortcut

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Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts,

widgets, and more. Add a few extended home screen panels and you

can swipe left or right to switch between panels. You can also

remove some panels.

NOTE:

Swipe right on the left-most panel to use the Google app.

To add a new home screen panel:

Touch and hold a shortcut, a folder, or a widget and drag it to the

right edge of the home screen. A new panel is created automatically

and you can release the item on the new panel.

NOTE:

Touch and hold an empty area of the home screen and then touch

at the top of a home screen panel to set it as the main home

screen.

To delete a home screen panel:

Remove all shortcuts, folders, and widgets from a panel (see Remove

Shortcuts or Widgets) and the panel is deleted automatically.

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ZTE Blade 11 Prime User manual

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