Version aug2020
Internal
AGS Installation Policy
Installation Conditions APC-UPS (Single Phase)
1. The details in the AGS Form must be complete. Otherwise, the company can not be considered for registration. (Especially after the *
sign).
2. Customer or distributor must submit AGS Form to the company. The team can install the following conditions as detail below :
2.1 Duration of service after receiving the complete document from customer or dealer:
- 3 days (Bangkok and Metropolitan area)
- 5 days (upcountry)
3. The customer or distributor must deliver the UPS to the installation site (ready to installation) and prepare the power system for Field
service engineer.
4. Items to be prepared by the customer (the company is not prepared)
4.1 Input Line and Output Cable within 5 meters (1Phase & 3 Phases Input Type) or Up to 10 meters in both Input and
Output.
4.2 Additional equipment required for installation are: Connector, Cable Lugs, Wire Mark with Accessories
4.3 Additional equipment required for electrical wiring is Waterproof Flexible Conduit or Wire Way with Accessories.
4.4 Wage for electrical wiring and moving the UPS to the installation point.
5. The company will send Field service engineer to service installation of the UPS. The details are as follows.
5.1 Install the power supply according to the specified conditions.
5.2 Test the UPS after installation. The company is not responsible for any outgoing power system.
However, it will indicate that the APC-UPS's electrical outlets can work properly and securely.
5.3 Field service engineer will introduction basic operation, maintenance the UPS and basic information (Output Load Test
Of APC - UPS only)
6. Service Center and Installation Teams Nationwide
Area Team Telephone number
6.1 Bangkok and Metropolitan area ASP-PDE 0-2171-7477
6.2 Center ASP-PDE 0-2171-7477
6.3 Northern Niwat Yoikratok (FSE Lead) 083-540-9687
6.4 Northeast Anuthep Nokeaw (FSE) 083-540-9686
6.5 Sounthern Thanapat PHETCHARUT (FSE) 063-464-8148
* The team leader of the installation team in the province and upcountry is Mr. Niwat Yuthok (FSE Lead) call 083-540-9687.
* Customers can inquire and confirm the appointment, installation of the UPS as described above. After submitting the AGS
Form
7. Field service engineer will not be able to access the service or installation if the customer does not prepare the location of the power
supply and equipment mentioned in the conditions.