Q-See QSDT8PCRC User manual

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CONTENTS

1.1 Summarization............................................................................................... 5

1.2 System Requirements ................................................................................... 7

1.3 Card Specifications ........................................................................................ 7

2.1.1 QSDT8PCRC Card Hardware ........................................................................................ 8

3.1 Video Capture Card Hardware ...................................................................... 9

3.1.1 QSDT8PCRC Card Hardware ........................................................................................ 9

3.1.2 Alarm Board Hardware ................................................................................................ 10

3.1.3 Connect Audio Signal ................................................................................................... 11

3.2 Install Video Capture Card Driver ................................................................. 11

4.1 Display Control Panel .................................................................................. 16

4.1.1 Display Control Panel .................................................................................................. 16

4.1.2 Display Modes ............................................................................................................. 16

4.1.3 Flip Pages ................................................................................................................... 16

4.1.4 Auto Dwell Display Mode ............................................................................................. 17

4.1.5 Capture ....................................................................................................................... 17

4.1.6 Urgent Record ............................................................................................................. 17

4.2 Login ............................................................................................................ 17

4.3 Record ......................................................................................................... 18

4.3.1 Record Modes ............................................................................................................. 18

4.3.2 Record Setup .............................................................................................................. 18

4.3.3 Record Status Panel .................................................................................................... 19

4.3.4 Manual Record Mode .................................................................................................. 20

4.3.5 Sensor Alarm Record Mode ......................................................................................... 20

4.3.6 Motion Detection Record Mode .................................................................................... 20

4.3.7 Schedule Recording .................................................................................................... 21

4.3.8 Recycling Recordings .................................................................................................. 21

5.1 Basic Configuration ..................................................................................... 22

5.2 Video Configuration ..................................................................................... 24

5.3 Motion Detection Configuration ................................................................... 25

5.3.2 Set Motion Detection Area ........................................................................................... 26

5.3.3 Clear Motion Detection Area ........................................................................................ 26

5.4 Schedule Configuration ............................................................................... 27

5.5 Motion Detection Alarm Configuration ......................................................... 28

5.5.1 Alarm Triggering Conditions Configuration ................................................................... 28

5.5.2 Alarm Record ............................................................................................................... 29

5.5.3 Alarm Output ............................................................................................................... 29

5.5.4 Auto Mail Function ....................................................................................................... 30

5.6 E-map Configuration .................................................................................... 32

5.6.1 Edit Map ...................................................................................................................... 32

5.6.2 View Map .................................................................................................................... 33

5.7 P.T.Z Control Configuration .......................................................................... 35

5.7.1 Protocol Setup ............................................................................................................. 35

5.7.2 Serial Ports Setup ........................................................................................................ 36

5.8 Users Configuration ..................................................................................... 37

5.8.1 Change User rights ...................................................................................................... 37

5.8.2 Add User ..................................................................................................................... 38

5.8.3 Delete User ................................................................................................................. 38

7.1 Record Search............................................................................................. 44

7.2 Playing Back and Control ............................................................................ 44

7.3 Other Functions ........................................................................................... 47

7.3.1 Recorded File Backup ................................................................................................. 47

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7.3.2 Delete Recorded Files ................................................................................................. 48

7.3.3 Capture Pictures .......................................................................................................... 49

7.3.4 Image Zoom in/out ....................................................................................................... 51

Remote Live Surveillance .................................................................................. 53

8.1 Remote Surveillance Server Configuration .................................................. 53

8.2 Setting up Router for Internet Access .......................................................... 54

8.2.1 Port Forwarding ........................................................................................................... 55

8.2.2 Finding Router’s Public IP address .............................................................................. 56

8.2.3 Dynamic Domain Name Services ................................................................................. 57

8.2.4 To Access through Internet Explorer ............................................................................. 57

8.2.5 Unknown Publisher or Unsigned Program Error ........................................................... 59

8.3 Accessing IE client ....................................................................................... 59

8.4 Remote playback ......................................................................................... 63

8.4.1 Record playback and control ........................................................................................ 63

8.5 System setup ............................................................................................... 66

8.5.1 Basic Configuration...................................................................................................... 67

8.5.2 Camera setup .............................................................................................................. 68

8.5.3 Schedule configuration ................................................................................................ 69

8.5.4 Alarm configuration ...................................................................................................... 70

8.5.5 Record configuration .................................................................................................... 71

8.5.6 Motion configuration .................................................................................................... 72

8.5.7 EMAIL Configuration .................................................................................................... 73

8.5.8 P.T.Z Configuration ...................................................................................................... 75

8.6 Mobile Surveillance ..................................................................................... 77

8.6.1 Introduction to Mobile Surveillance............................................................................... 77

8.7 By Smart Phone with Win Mobile Pro or Classic Operating System............ 77

8.8 By Smart Phone with Symbian Operating System....................................... 80

8.9 Accessing From iPhones ............................................................................. 84

Appendix1

Frequently Asked Questions .................................................... 90

Appendix 2.1 Installation ................................................................................... 90

Appendix 2.1.1 Cannot Install the SuperDVR Driver ............................................................. 90

Appendix 2.1.2 Can’t find H.264 series Devices in Device Manager ...................................... 90

Appendix 2.2 How to Use SuperDVR ................................................................ 90

Appendix 2.2.1 Meanings of the indicator lights .................................................................... 90

Appendix 2.2.2 How do the different record modes work? ..................................................... 90

Appendix 2.2.3 How to set recycling record mode on the system .......................................... 91

Appendix 2.2.4 How to set auto reboot function .................................................................... 91

Appendix 2.2.5 How to quickly setup the schedule record function ........................................ 91

Appendix 2.2.6 What are the byte rates for different image qualities from highest to normal? 91

Appendix 2.2.7 The frame rate seems to be lower than what I set ......................................... 91

Appendix 2.2.8 Why can’t I select more channels to backup? ............................................... 91

Appendix 2.3 How to Use Network Function ..................................................... 92

Appendix 2.3.1 How to monitor on the client-side .................................................................. 92

Appendix 2.3.2 Why can’t I download the client-side software? ............................................. 92

Appendix 2.3.3 Why can’t the server be configured at the client-side? .................................. 92

Appendix 2.3.4 Why can’t I see the images? ......................................................................... 92

Appendix 2.3.5 What should I do if the Internet speed is quite slow? ..................................... 93

Appendix 2.3.6 Why can’t I start Webcam server or RPB server? ......................................... 93

Appendix 2.3.7 How much hard drive space do the recorded files take up?........................... 93

Appendix 2.4 Other Questions .......................................................................... 94

Appendix 2.4.1 Why doesn’t the computer display work, or why can’t I access Window system?

............................................................................................................................................ 94

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Appendix 2.4.2 Why I can’t find the recorded files? ............................................................... 94

Appendix 2.4.3 Why is the screen’s display unstable with dithering and water-wave images? 94

Appendix 2.4.4 Why does it delay playing back, and why is it slow to close and open the driver?

............................................................................................................................................ 94

Appendix 2.4.5 Why can’t I play back? ................................................................................. 95

Appendix 2.4.6 Why do I see some gray blocks on time progress bar area when playing back?

............................................................................................................................................ 95

Appendix 2.4.7 Why could I see some old recording sections that weren’t available for play back?

............................................................................................................................................ 95

Appendix 2.4.8 Precautions on changing system time .......................................................... 95

Appendix 2.4.9 If system time must be changed, please do following preparations first ......... 96

Appendix 2.4.10 How to use REPAIRDB to repair SuperDVR database ................................ 96

Appendix 2.4.11 How to set power options of Microsoft VISTA system .................................. 96

Appendix2

Quick Start for Using................................................................. 96

Appendix 3.1 Installation Instructions ................................................................ 96

Appendix 3.2 Troubleshooting ........................................................................... 97

Appendix3.2.1 When opening the SuperDVR program, it says ‘ Can’t find card ’. ............... 97

Appendix 3.2.2 How to setup the web client to monitor from Internet ..................................... 97

Appendix3

Function Tree ............................................................................. 99

Appendix 4.1 SuperDVR Function Tree............................................................. 99

Appendix 4.2 System Configuration Tree ........................................................ 100

Appendix 4.3 IE Client FunctionTree ............................................................... 101

Appendix 4.4 Remote Playback Function Tree ................................................ 102

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1

Introduction

1.1 Summarization

Thank you for choosing our digital video capture cards.

The QSDT8PCRC 8 Channel cards use software H.264 compression format, and

enable a maximum of 16 channels real-time surveillance in CIF resolution. Our

cards are mature and cost-effective products that should be your ideal choices.

They enable synchronous audio and video compression and transmission along

with their powerful compression rate and network transmission function. They are

widely used in banks, intelligent communities, traffic management units, medical

systems, educational systems, armed forces and so on.

This manual is suitable for SuperDVR 6.3, which supports QSDT8PCRC

cards.

In this manual, you will learn how to install the hardware and driver (software),

and how to setup the systems on this range of products. Please make sure

your operations with the products are strictly in accordance with the manual,

to maintain the stability of the digital surveillance systems.

The following are standard functions of these products:

• Schedule record mode

Users can choose any period in a day to record and set up record modes,

i.e. sensor alarm record, motion detection record, manual record,

Schedule Record.

• Motion detection mode

Motion detection areas are adjustable with a maximum 16 areas for each

channel. Users can also set motion detection sensitivity for each channel.

The system begins to record only when motion is detected is detected on

the channel and after motion stops it will stop recording after a certain time

period, which is adjustable by users.

• Sensor alarm record mode

The system has an external alarm which enables the system to support

alarm input and output.

• Recycling record mode

Users can set recording storage sequence for HDD partitions. The

recording storage will automatically switch to the next partition when the

current one is full. If all the partitions are full and recycling record mode is

enabled, the oldest recorded data will be covered by new data. Users can

also set HDD minimum storage alarm. Then once the present storage

space is less then the minimum storage and recycling record mode is not

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enabled, recording will automatically stop.

• P.T.Z control function

Supports many protocols. Users can control multiple speed domes and

integrative cameras, including pan, tilt, zoom, focus and iris adjustment for

P.T.Z devices. Supports preset points and auto scout.

• User management

Different users have different rights, user names and passwords, to

ensure system security.

• Multi-channel display

Supports different multi-channel display modes, full screen display and

auto dwell display.

• One PC can contain 1, 2 or 4 cards of the same model, up to a total of 32

channels

• Supports 320x240 (NTSC), 352x288 (PAL) standard resolutions.

• Image color is adjustable for each channel, including contrast, brightness,

hue and saturation.

• H.264 compression format greatly reduces HDD usage.

• Powerful video playback functions, including playing back, pause, stop,

fast-forward, single-frame play and image capture.

• Supports advanced search mode. Users can search by date/time, camera,

record mode, and random combination of the three methods.

• Supports recorded file backup, delete by date/time, camera.

• Conveniently extend system functions through software upgrades.

• Supports multiple languages, including Chinese (Traditional), English,

German, Spanish, Portuguese and other customized languages.

• CPU and storage resource saving by advanced technology

• Remote Surveillance and P.T.Z control through LAN, Intranet, and

Internet.

• Supports alarm pre-record.

• Supports buzzer, email alarm out.

• Can greatly decrease fragmented files while using NTFS partition.

• User-friendly graphical user interface.

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1.2 System Requirements

NOTE: If recorded disk partition’s format is FAT32 and the system has

run for a long time, the system will create a lot of data fragments that

may result in system running slowly. It’s recommended to run a disk

defragmenter every 10 to 30 days. We strongly suggest that you use

NTFS format for recording disk partition.

Card

PC Module

QSDT8PCRC

CPU Intel P4 processor 2.0G minimum

HDD 200GB minimum free space

RAM 512M minimum

VIDEO CARDS

Supports MOST* AGP and PCI-E Video Cards

with 64MB of RAM or more with full Direct Draw support.

*Some newer PCI-E cards are not yet supported

OS (32 bit) Win2000/WinXP/VISTA

DirectX 9.0

CPU Intel P4 processor 2.0G minimum

Table1-1 QSDT8PCRC System Requirements

1.3 Card Specifications

• Format: PAL/NTSC.

• Resolution: 320x240 (NTSC), 352x288 (PAL).

• Maximum Frame rate per channel: 25 fps (PAL), 30 ftp (NTSC). Screen

set: resolution 1024 768, color quality 16 bits or 32 bits.

• Compression code rate: 50kbps – 1.2Mbps.

• Data format: H.264.

Input Type D type

Video Input 8 Cams

Display Rate 200 fps (PAL) , 240fps (NTSC)

Recording Rate 200 fps (PAL), 240fps (NTSC)

Compression

Format

H.264

Video Resolution 352x288 (PAL) 320x240(NTSC)

Recorder Media HDD, USB Disk, ZIP, CD-R/W via PC

Record Mode Motion/Sensor/Schedule/Manual

Network TCP/IP

I/O Device 8 Ch sensor Input, 1 Ch Relay Output (on board)

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PTZ Protocol Configurable, Remote Control Capability

Remote Software Support Internet Explorer Web Browser

interface PCI-E

2

Hardware Installation

2.1.1 QSDT8PCRC Card Hardware

Figure2-1 TD3008 Video Capture Card

Figure2-2 Pins Definitions of QSDT8PCRC Video Capture Card

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3

Hardware Installation

3.1 Video Capture Card Hardware

3.1.1 QSDT8PCRC Card Hardware

Figure3-1 QSDT8PCRC Video Capture Card

VINch2

VINch3

VINch4

VINch5

VINch6

VINch7

VINch8

AGND

P1

CONNECTOR DB15

8

15

7

14

6

13

5

12

4

11

3

10

2

9

1

16

17

VINch1

AGND

PIN1 Video1 PIN6 Video6

PIN2 Video2 PIN7 Video7

PIN3 Video3 PIN8 Video8

PIN4 Video4 Pin9-pin15

GND

PIN5 Video5

Figure3-2 Video Connector and Pins Definition

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Figure3-3 QSDT8PCRC Video Capture Card Alarm Port

Port

Define Interpret

Port

Define Interpret

Pin1 Alarm_in1 Alarm Input 1 Pin21

Pin2 Alarm_in2 Alarm Input 2 Pin22

Pin3 Alarm_in3 Alarm Input 3 Pin23

Pin4 Alarm_in4 Alarm Input 4 Pin24

Pin5 Alarm_in5 Alarm Input 5 Pin25

Pin6 Alarm_in6 Alarm Input 6 Pin26

Pin7 Alarm_in7 Alarm Input 7 Pin27

Pin8 Alarm_in8 Alarm Input 8 Pin28

Pin9 Pin29

Pin10 Pin30

Pin11 Pin31

Pin12 Pin32

Pin13 Pin33

Pin14 Pin34 Alarm_Com Alarm COM

Pin15 Pin35 Alarm_NO Alarm Normal Open

Pin16 Pin36 GND Ground

Pin17 Pin37 GND Ground

Pin18 Pin38 5V Power Source (5V)

Pin19 Pin39 Alarm_NC Alarm Normal Close

Pin20 Pin40

Table3-1 Pins Definitions of TD3308 Card

3.1.2 Alarm Board Hardware

Figure3-4 Alarm Board

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Figure3-5 Pins Definition of Alarm Board

Connect J2 to PC serial port and you can use alarm board on SuperDVR

system.

3.1.3 Connect Audio Signal

For QSDT8PCRC, connect the audio input device to the microphone

connector on the motherboard.

Before installing the Video Capture Card hardware in PCI port of the

motherboard, make sure you’ve installed Microsoft DirectX 9.0 or later. Then

turn on the computer, the system will display ‘Found new hardware’.

NOTICE

:

Just click ‘

C

ancel’ and

ignore the pop

-

up message.

Insert the CD that contains H.264 series capture card driver into the CD tray,

and run Setup.exe program to install the driver. The default installation path is

‘C:\Program Files\SuperDVR’.

NOTICE

:

If you get the error message

“

Can’t find card

”

when

running the SuperDVR software, try restarting the computer.

3.2 Install Video Capture Card Driver

STEP1 Run Setup.exe, and the installation interface appears as shown

below:

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Figure3-6 H.264 Series Video Capture Card Installation Interface

Figure3-7 Welcome Page

STEP2 Select video system, in the US we use NTSC format, click “next”

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Figure3-8 Select Video Format

STEP3 Install driver first.

Figure3-9 Rate of Progress of Driver Installation

STEP4 After this process, it begins to install the application package

SuperDVR, as shown below:

Figure3-10 Select Installation Folder

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STEP5 Select a folder or use the default SuperDVR, and click ‘Next’.

Figure3-11 Selecting program folder

STEP6 Click ‘Next’.

Figure3-12 Driver and Application Installation Finished

STEP7 Click ‘Finish’.

STEP8 After all the processes are finished, it will create a shortcut on the

desktop. Restart the computer and launch the surveillance program.

Figure3-13 Shortcut of SuperDVR

NOTICE

:

When you install the driver software on Microsoft VISTA

system, you need select the option shown below. Other steps of

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install

ing

the driver software

on Microsoft VISTA system

s

are the

same as on Microsoft XP systems.

Figure3-14 Installing the Software on VISTA

In cases where users cannot run the SuperDVR program, restart the

computer.

You also need to disable the new user access control function in Vista. To do

so:

Click on the Start button.

Click on Control Panel

Click on User Accounts

Click on the option to “Turn user account control on or off”

Click on the check mark in the box in front of “Use user account control to

help protect your computer” to remove it.

Click on OK.

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4

Main Display Interface

Run the SuperDVR program and the main display appears as shown below:

Figure4-1 SuperDVR Main Display Interface

4.1 Display Control Panel

4.1.1 Display Control Panel

Figure4-2 Display Control Panel

Display control panel includes Display Mode buttons, disk free space indicator,

and ‘Auto Dwell’ button. Every button has its built-in indicator light. When you

switch the buttons on and off, the relative indicator lights turn on and off to

indicate the working status.

NOTICE

:

Users can

tell

which

buttons are working by the color of

the buttons.

4.1.2 Display Modes

Figure4-3 Display Modes Panel

4.1.3 Flip Pages

When the display mode is 1CH, 4CH, 9CH, 16CH, click , system will

display the next window according to the display mode.

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4.1.4 Auto Dwell Display Mode

If users want to see all the channels in sequence, then click to enter

Auto Dwell display mode.

4.1.5 Capture

If users want to capture a picture from the screen they can click , the

system will save 32 pictures to the default folder on the disk, c:\ path.

4.1.6 Urgent Record

Click , system will be record and save all the cameras.

4.2 Login

Click , and the login window appears. Input the user name and password,

the default user name is ‘SYSTEM’ with no password, users will then access

the main interface. Users can change password for SYSTEM and create new

user names and passwords once they have entered the system.

Figure4-4 Main Interface

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4.3 Record

4.3.1 Record Modes

According to different record triggering methods, video capture cards offer

users 4 different record modes:

• Schedule record mode (timer)

• Manual record mode

• Motion Detection record mode

• Sensor Alarm record mode

Motion Detection record mode and Sensor Alarm record mode are called

Alarm Record.

If users use multiple cameras to record, every camera works separately and

the recorded files are also saved separately. The parameters, i.e. camera ID,

record date/time, and record mode are all saved together with the recorded

file.

4.3.2 Record Setup

Figure4-5 Record Configuration Panel

In the ‘Record Panel’ of the Basic Configuration page, users can set all the

necessary parameters for recording.

1. Time Stamp

By selecting this option, the record date / time message appears in the

recorded file images.

2. Switch

By selecting this option, users can turn on corresponding cameras. If there is

no camera on a channel, do not select this option and you will save system

resources.

3. Manual Record

By selecting this option, the images from the selected camera will be recorded

and saved all the time (24 hour recording).

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4. Manual Recording Frame Rate

Select the recording frame rate for manual record mode.

5. Schedule Record

This option allows you to record on a set schedule.

6. Schedule Record Frame Rate

Select Schedule Recording frame rate.

7. Motion Detection

By selecting this option, users can set the selected channels to record when

motion is detected in front of the camera.

8. Motion Record Frame Rate

Select recording frame rate for Motion Detection record mode.

9. Sensor Record Frame Rate

If sensors are utilized to trigger recording, users can select recording frame

rate here.

NOTICE

:

Users can select more than one record

mode.

10. Camera Security

Users are divided into three types: Normal user, Power user and Administrator.

By selecting this option, only administrators can see the selected channels.

11. Record Quality

Select recording image quality here.

12. Audio in

SuperDVR 6.0 can support one channel of microphone audio input signal on

the PC motherboard and any audio inputs that are on the card if any. Users

can choose one video channel for each available audio input.

4.3.3 Record Status Panel

Figure4-6 Record Status Panel & Alarm Output Status Panel

Meanings of indicator light colors in row one are shown below:

• Grey light: Normal State

• Light Green light: Manual Record State

• Dark Green light: Schedule Record State

• Yellow light: Motion Detection Record State

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• Red light: Sensor Alarm Record State

• Blue light: Video Loss State

When the indicator light color turns into red in row two, it means there is

an alarm output.

4.3.4 Manual Record Mode

Manual Record mode is the most commonly used recording mode. If a

special event occurs, users can select this recording mode and record

immediately.

NOTICE

:

You can

select

a

high frame rate for

a

short time manual

recording, while selecting a low frame rate for long time Scheduled

Record.

4.3.5 Sensor Alarm Record Mode

Users can use sensors to trigger sensor alarm recording on relative channels.

At that time, the record status indicator light will turn red .

4.3.6 Motion Detection Record Mode

This will enable the system to detect image changes and begin to record by

activating motion detection and motion alarm recording. For instance,

somebody opens the door, and the system detects image changes from the

camera and begins to record, then users can play back the recorded file and

find out who opened the door. When there is no movement, the system will

not record which saves system resources, and makes it easier to find

recorded events. The indicator light color in the record status panel will be

yellow .

NOTICE

:

Users

need to setup

parameters

in three places

to

enable

motion detection recording.

•

Select ‘Motion Detection’ for desired channels in ‘Basic

Configuration’.

•

Configure the motion detection areas for desired channels in

‘Motion Detection Configuration’.

•

Configure working schedule for desired channels in ‘Schedule

Configuration’.

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