WARRANTY
GreenwayHomeProductsispleasedtoofferin-homewarrantyrepairs.PleaserefertoyourFireboxUseandCareGuideforwarranty
informationonyourFirebox.
DO NOT RETURN THIS PRODUCT TO THE STORE:
PleasecontactCustomerServiceat:1-866-253-0447
MondaytoThursdayfrom8:30AMto5:00PM(EST),Fridayfrom8:30AMto4:00PM(EST)
Web:www.greenwayhp.com
Canada:
400SouthgateDr.,Guelph,Ontario,Canada,N1G4P5
USA: 6507FaireldDr.,Northwood,Ohio,USA,43619
Limited Warranty Definitions:
GreenwayHomeProducts:
(Greenway) Manufacturer.
Mantel: MantelmanufacturedbyGreenwayHomeProducts.
Purchaser: PurchaseroftheMantel
Distributor: FacilityauthorizedtosellGreenwayHomeProducts.
WarrantyCard GreenwayHomeProductsLimitedWarrantyRegistrationCardidentifyingthePurchaserandproductmodel.
Greenway Limited Warranty:
GreenwaywarrantstothePurchaserthattheMantelisfreefromdefectsinmaterialandworkmanship,undernormaluseandservice,
for1year(1yearlimitedparts)fromthedateofpurchase.
AllwarrantyrepairsmustbepreauthorizedbyGreenwayHomeProducts.Greenwaywill,atits’option,replaceorrepairfreeofcharge
anydefectivepart,whichthePurchasershallnotifytheirDistributororGreenwayHomeProductswithinthewarrantyperiod.The
obligationofGreenwayHomeProductsunderthiswarranty,isexpresslylimitedtosuchreplacementorrepairs.
The provisions of this limited warranty shall not apply to the following:
1. Accidents.
2. Unauthorizedrepairsoralterations.
3. Normalmaintenance.
4. Changesmadetootherunitsmanufacturedafterthismantelwasmanufactured.
5. Incidentaldamagescausedbyfailureofthemantelsuchasinconvenienceorlossofuse.
6. Improperinstallation.
Theprovisionsofthislimitedwarrantyshallnotapplytodeteriorationduetowearandexposurebeyondthefollowinglimitations:
1. For180daysfromthedateofpurchaseforexteriornishedsurfaces.
Duetothepropertiesofnaturalwood,GreenwayHomeProductsmakesnowarrantyagainstmineralingofwoodcomponents.
Greenway Limited Warranty is void unless the following conditions are adhered to:
1. WarrantyregistrationmustbecompletedandreturnedtoaGreenwayHomeProducts.
2. AllwarrantyrepairsmustbepreauthorizedbyaGreenwayrepairfacility.
3. Greenwayreservestherighttoinspectdefectivepartsthathavebeenreplacedunderwarranty.Dealerisexpectedtohold
defectivepartsfor60days.
4. Onlypartsandaccessoriesandothermaterial,availablethroughGreenwayHomeProductsaretobeusedintheperformance
ofwarrantyservice.
5. Purchasersareresponsibleforpresenting/notifyingtheirDistributorassoonaproblemexists.Thewarrantyrepairsshouldbe
completedinareasonableamountoftimefromthedateofauthorization.Nottoexceed30dayspastnotication.
Thislimitedwarrantyisexpresslyinlieuofanyotherexpressedorimpliedwarranty,includinganyimpliedwarrantyormerchantability
ortnessforaparticularpurposeandofanyobligationsorliabilitiesonGreenwayHomeProductswhichneitherassumesnor
authorizesanyotherpersontoassumeforitanyotherliabilityinconnectionwiththeMantel
manufacturedbyit.
Thewarrantyisnullandvoidifusedincommercialorindustrialapplications.
4