Configuring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 68
Configuring RAID in UEFI mode . . . . . . . 69
Configuring RAID in legacy mode . . . . . . 70
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 71
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 71
Troubleshooting . . . . . . . . . . . . . . 71
Startup problems . . . . . . . . . . . . 71
Audio problems . . . . . . . . . . . . . 72
CD or DVD problems . . . . . . . . . . . 73
Intermittent problems. . . . . . . . . . . 74
Storage drive problems . . . . . . . . . . 74
Ethernet LAN problems . . . . . . . . . . 74
Wireless LAN problem . . . . . . . . . . 75
Bluetooth problems . . . . . . . . . . . 76
Performance problems . . . . . . . . . . 76
Serial connector problem . . . . . . . . . 77
USB device problems . . . . . . . . . . 78
Software and driver problems . . . . . . . 78
Diagnosing problems . . . . . . . . . . . . 78
UEFI diagnostic program . . . . . . . . . . . 79
Recovery information . . . . . . . . . . . . 80
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 83
Service checkout . . . . . . . . . . . . . . 83
Problem determination tips . . . . . . . . 83
Symptom-to-FRU index . . . . . . . . . . . 84
Hard disk drive boot error . . . . . . . . . 84
Power supply problems . . . . . . . . . . 85
Beep symptoms . . . . . . . . . . . . . 85
POST error codes . . . . . . . . . . . . 86
Miscellaneous error conditions . . . . . . . 87
Undetermined problems . . . . . . . . . 89
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 91
Customer Replaceable Units. . . . . . . . . . 91
Handling static-sensitive devices . . . . . . . . 92
Preparing your computer . . . . . . . . . . . 92
Removing and installing hardware . . . . . . . 94
External options . . . . . . . . . . . . . 94
PCIe card . . . . . . . . . . . . . . . 94
M.2 solid-state drive . . . . . . . . . . . 96
Memory module . . . . . . . . . . . . . 103
Slim optical drive . . . . . . . . . . . . 105
Coin-cell battery. . . . . . . . . . . . . 108
Cover presence switch . . . . . . . . . . 109
Power supply assembly . . . . . . . . . . 111
Storage drive in the storage drive bay . . . . 113
Storage drive cage . . . . . . . . . . . . 122
E-lock . . . . . . . . . . . . . . . . . 126
Power button . . . . . . . . . . . . . . 127
Card reader . . . . . . . . . . . . . . 129
Front audio and USB assembly . . . . . . . 133
ThinkStation LED . . . . . . . . . . . . 134
Thermal sensor . . . . . . . . . . . . . 137
Internal speaker . . . . . . . . . . . . . 139
Wi-Fi units . . . . . . . . . . . . . . . 141
Heat-sink-and-fan assembly . . . . . . . . 149
Microprocessor . . . . . . . . . . . . . 150
System board. . . . . . . . . . . . . . 152
Completing the parts replacement . . . . . . . 155
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 159
Information resources . . . . . . . . . . . . 159
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 159
Windows help system . . . . . . . . . . 159
Safety and warranty . . . . . . . . . . . 159
Lenovo Web site. . . . . . . . . . . . . 159
Lenovo Support Web site . . . . . . . . . 159
Help and service . . . . . . . . . . . . . . 160
Calling for service . . . . . . . . . . . . 160
Using other services . . . . . . . . . . . 160
Purchasing additional services . . . . . . . 161
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 163
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 165
Appendix C. Regulatory information
of countries and regions . . . . . . . . 167
Appendix D. WEEE and recycling
information of countries and
regions . . . . . . . . . . . . . . . . . 171
Appendix E. Restriction of
Hazardous Substances (RoHS) Directive
of countries and regions . . . . . . . . 175
Appendix F. ENERGY STAR model
information. . . . . . . . . . . . . . . 177
Appendix G. Notices. . . . . . . . . . 179
ii P330 Hardware Maintenance Manual