Brooks Expert Support Tool V5.10.0.0 / V5.8.0.0 Operating instructions

Brooks

®

Expert Support Tool (BEST)

Installation & Operation Manual

Version 5.8.0.0

Service Software for models

GF40, PC1XX Series, SLA5800 Series (Revision B), VDM300

Brooks

®

Expert Support Tool

ii

Brooks Instrument designs, manufactures and tests its products tomeetmanynational and international standards. Theseproducts must be properly

installed, operated and maintained to ensure theycontinue to operate within their normal specifications. Thefollowing instructions must be adhered to

and integrated into your safety program when installing, operating and maintaining Brooks Instrument products.

•

To ensure proper performance, use qualified personnel to install, operate, update, program and maintain the product.

•

Readall instructions prior to installing, operating and servicing theproduct. If this instruction manual is not thecorrect manual, please seebackcover

for local sales office contact information. Save this instruction manual for future reference.

WARNING: Do notoperate this instrument in excess of the specifications listed in the Instruction and Operation Manual. Failure to heed

this warning can result in serious personal injury and / or damage to the equipment.

•

If you do not understand any of the instructions, contact your Brooks Instrument representative for clarification.

•

Follow all warnings, cautions and instructions marked on and supplied with the product.

WARNING: Prior to installation ensure this instrument has the required approvalratings to meet local and national codes. Failure to heed this warning can

resultin seriouspersonalinjuryand/ or damageto theequipment.

• Install your equipment as specified in the installation instructions of the appropriate instruction manual and per applicable local and national codes.

Connect all products to the proper electrical and pressure sources.

•

Operation: (1) Slowly initiate flow into the system. Open process valves slowly to avoid flow surges. (2) Checkfor leaks around the flow meter inlet

and outlet connections. If no leaks are present, bring the system up to the operating pressure.

•

Please makesure thattheprocess line pressure is removed prior toservice. When replacement parts are required, ensure thatqualified people use

replacement parts specified by Brooks Instrument. Unauthorized parts and procedures can affect the product's performance and place the safe

operation of your process at risk. Look-alike substitutions may result in fire, electrical hazards or improper operation.

•

Ensure thatall equipment doors are closed and protective covers are in place to prevent electrical shock and personal injury, exceptwhen

maintenance is being performed by qualified persons.

WARNING: For liquid flow devices, if the inlet and outlet valves adjacent to the devices are to be closed for any reason, the devices must be completely

drained.Failuretodosomayresultinthermalexpansionoftheliquidthatcanrupturethedeviceandmaycausepersonalinjury.

Essential Instructions

Read before proceeding!

European Electromagnetic Compatibility (EMC)

The Brooks Instrument (electric/electronic) equipment bearing the CE mark has been successfully tested to the regulations of the Electro Magnetic

Compatibility (EMC directive 2014/30/EU).

Special attention however is required when selecting the signal cable to be used with CE marked equipment.

Quality of the signal cable, cable glands and connectors:

Brooks Instrument supplies high quality cable(s) which meets the specifications for CE certification.

If you provide your own signal cable you should use a cable which is overall completely screened with a 100% shield.

“D” or “Circular” type connectors used should be shielded with a metal shield. If applicable, metal cable glands must be used providing cable screen clamping.

The cable screen should be connected to themetal shell or gland and shielded at both ends over 360 Degrees.

The shield should be terminated to an earth ground.

Card Edge Connectors are standard non-metallic. Thecables usedmust bescreened with 100% shield to comply with CE certification.

The shield should be terminated to an earth ground.

For pin configuration : Please refer to the enclosed Instruction Manual.

ESD (Electrostatic Discharge)

CAUTION: This instrument contains electronic components that are susceptible to damage by static electricity. Proper handling procedures must be

observed during the removal, installation or other handling of internal circuit boards or devices.

Handling Procedure:

1.

Power to unit must be removed.

2.

Personnel must be grounded, via a wrist strap or othersafe, suitablemeans before any printed circuit card or other internal device is installed,

removed or adjusted.

3.

Printed circuit cards must betransported inaconductive container.Boards must not be removed from protective enclosure until immediately before

installation. Removed boards must immediately be placed in protectivecontainerfor transport, storage or return to factory.

Comments

This instrument is not unique in its content of ESD (electrostatic discharge) sensitive components. Most modern electronic designs contain components that

utilize metal oxide technology (NMOS, SMOS, etc.). Experience has proven that even small amounts of staticelectricity can damage or destroy these

devices. Damaged components, even though they appear to function properly, exhibit early failure.

Allpressureequipmentwithaninternalpressuregreaterthan0.5bar(g)anda sizelargerthan25mmor1" (inch)fallsunderthePressureEquipmentDirective(PED).

•

The Specifications Section of this manual contains instructions related to the PED directive.

•

Products described in this manual are in compliance with EN directive 2014/34/EU.

•

All Brooks Instrument Flowmeters fall under fluid group 1.

•

Products larger than 25mm or 1" (inch) are in compliance with PED category I, II or III.

•

Products of 25mm or 1" (inch) or smaller are Sound Engineering Practice (SEP).

European Pressure Equipment Directive (PED)

Brooks

®

Expert Support Tool

iii

Dear Customer,

We recommend that you read this manual in its entirety as there have been some changes since previous

versions. This will enable efficient and proper use of the Brooks Expert Support Tool software. Should you require

any additional information concerning Brooks Expert Support Tool, please feel free to contact your local Brooks

Sales and Service Office; see back cover for contact information, or visit us on the web at

www.BrooksInstrument.com. We appreciate this opportunity to service your fluid measurement and control

requirements, and trust that we will be able to provide you with further assistance in future.

Yours sincerely, Brooks Instrument

Brooks

®

Expert Support Tool

iv

Contents

Chapter 1

Introduction

Description Error! Bookmark not defined.

How to Use This Manual Error! Bookmark not defined.

Integrated Help Error! Bookmark not defined.

Chapter 2 Installation

Hardware Requirements Error! Bookmark not defined.

System Requirements 5

Installing the Brooks Expert Support Tool Application 9

License Installation 11

Uninstalling the Brooks Expert Support Tool Application Error! Bookmark not defined.

Connection Procedure Error! Bookmark not defined.

Disconnecting the PC from the Device Error! Bookmark not defined.

Chapter 3 Basic Operations Error! Bookmark not defined.

Main Screen 16

Attaching to a Device 17

Main Graph 18

Closing the Session with the Device and Exiting BEST 19

Brooks Expert Support Tool Conventions 19

Menu Bar 21

Chapter 4 File Menu 22

Chapter 5 Help Menu Item

About Window 23

License Info Window 24

Install License Window 24

EULA Window 25

User Manual Menu 25

ReadMe Menu 25

Chapter 6 Window Menu 26

Chapter 7 Settings

Graph Options 29

Reset All User Options 30

Data Logging Options 30

User Totalizer Options 31

Chapter 8 Monitoring Menu

Warning Status 33

Alarm Status 35

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Expert Support Tool

v

User Totalizer Window 42

Graph Window 43

VDM Status Window 46

VDM Heater Diagnostics 47

Data Streaming 48

Chapter 9 Tools Menu

Pressure Units Calculator 49

Flow Units Calculator 49

Temperature Units Calculator 50

Density Units Calculator 50

Chapter 10 Device Comm Menu

Device Connection Window 52

Connecting to an Unconfigured Device 56

Terminal Window (License Feature) 57

Script File Window 58

Chapter 11 Device Config Menu

Dump Files 60

Device Info 61

Model Code Window 62

Customer Part Number Window 64

Wake Up State 64

RT Pressure Controller Direction 65

RT Control Mode 65

Meter Simulate MFC (Meter Calibration) (License Feature) 66

Protocol Settings 68

Warnings and Alarms 73

Warning Settings 75

Alarm Settings 76

Restrictor Selection (License Feature) 80

Orifice Selection (License Feature) 81

Chapter 12 Device Control Menu

Reboot Device 83

Valve Control 83

Executing Mode 84

Chapter 13 Calibration Menu

Pressure Controller Setup Diagram 86

Sensor Zero 87

Flow Sensor Zero 87

Pressure Sensor Zero 89

Analog Output Calibration 91

Analog Input Calibration 95

RT/Aux Input Calibration 99

Cal Pages 102

Flow Cal Pages 102

Pressure Cal Pages 103

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Expert Support Tool

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Calibration (License Feature) 105

Flow Calibration 105

GF40 Device Flow Calibration 120

Pressure Controller Calibration 125

RT Device Calibration 137

Response Tuning (Flow) 138

Response Tuning (Pressure) 144

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Figures

Figure 1-1 BEST Main Screen 1

Figure 2-1 RS232 to RS485 Converter, cable 3

Figure 2-2 USB to RS485 Converter 4

Figure 2-3 Standard USB to Micro USB cable 5

Figure 2-4 Running Setup.exe as an Admin 10

Figure 2-5 Installer Software Component Menu 11

Figure 2-6 License Installation Window 12

Figure 2-7 License Information Window 12

Figure 2-8 RS232 to RS485 Connection 13

Figure 2-9 Typical Diagnostics Port Connection (SLA Model shown) 14

Figure 2-10 Typical Diagnostics Port Connection (Pc1xx Model shown) 14

Figure 2-11 VDM300 Micro USB Diagnostic Port 14

Figure 3-1 Main Screen with Device Connection Window 16

Figure 3-2 Device Connection Window, Device Attached 17

Figure 3-3 Executing Mode Window 18

Figure 3-4 Idle Mode Window 18

Figure 3-5 Graph Window 19

Figure 3-6 Example Numeric Up/Down Control 20

Figure 4-1 File->Exit Menu 22

Figure 5-1 Help Menu 23

Figure 5-2 About Window 23

Figure 5-3 License Information Window 24

Figure 5-4 License Install Window 25

Figure 6-1 Window Menu 26

Figure 6-2 Cascaded Window Layout 27

Figure 6-3 Tiled Window Layout 27

Figure 6-4 Minimized Windows 28

Figure 7-1 Settings Menu 29

Figure 7-2 Graph Options Window 29

Figure 7-3 Data Logging Options 30

Figure 7-4 User Totalizer Options 31

Figure 7-5 EthernetIP Totalizer 32

Figure 8-1 Monitoring Menu 33

Figure 8-2 Warning Status Window 34

Figure 8-3 VDM Warning Status Window 34

Figure 8-4 Alarm Status Window (RS485) 35

Figure 8-5 Alarm Status Window (FieldBus) 36

Figure 8-6 VDM Alarm Status Window 37

Figure 8-7 VDM Ethercat Alarm Status Window 37

Figure 8-8 GF40 Alarm Status 38

Figure 8-9 EthernetIP Alarm Status Window, Status Tab 39

Figure 8-10 EthernetIP Alarm Status Window, Errors Tab 40

Figure 8-11 EthernetIP Alarm Status Window, Alarms Tab 41

Figure 8-12 EthernetIP Alarm Status Window, Warnings Tab 42

Figure 8-13 User Totalizer Window 43

Figure 8-14 Main Graph Window 43

Figure 8-15 Main Graph Window with Cursor 45

Figure 8-16 Main Graph Window with Context Menu 46

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Figure 8-17 Graph Window Zoomed 46

Figure 8-18 VDM Status Window 47

Figure 8-19 VDM Heater Window 47

Figure 8-20 Streaming Window 48

Figure 9-1 Tools Menu 49

Figure 9-2 Pressure Units Calculator 49

Figure 9-3 : Flow Units Calculator 50

Figure 9-4 Temperature Units Calculator 50

Figure 9-5 Density Units Calculator 51

Figure 10-1 Device Comm Menu 52

Figure 10-2 Device Connection Window, with no devices attached 52

Figure 10-3 No Device Connected 53

Figure 10-4 Connection Window, Single Device Attached 54

Figure 10-5 Device Connection Window, Multiple Devices Connected 55

Figure 10-6 Fix Model Code Window 56

Figure 10-7 Terminal Window 58

Figure 10-8 Script File Window 58

Figure 10-9 Sample Script File 59

Figure 11-1 Device Config Menu 60

Figure 11-2 BEST Control Message 60

Figure 11-3 Dump File Window 61

Figure 11-4 Device Info Window 62

Figure 11-5 Model Code Window 63

Figure 11-6 Customer Part Number Window 64

Figure 11-7 Wake Up State Window 65

Figure 11-8 Pressure Controller Direction Window 65

Figure 11-9 RT Control Mode Window 66

Figure 11-10 Meter Simulate MFC Window 67

Figure 11-11 Protocol Setting (S-Protocol) Window 68

Figure 11-12 Protocol Settings (DeviceNet) Window 70

Figure 11-13 Protocol Settings (EtherCAT) Window 71

Figure 11-14 Protocol Settings (FieldBus) Window 71

Figure 11-15 Protocol Settings (EthernetIP) Window, General Tab 72

Figure 11-16 Protocol Settings (EthernetIP) Window,Network Tab 73

Figure 11-17 Warning Settings Window, Ethercat 75

Figure 11-18 Warning Settings Window, VDM 76

Figure 11-19 Alarm Settings RS485 Window 77

Figure 11-20 Alarm Settings Profibus Window 78

Figure 11-21 Alarm Settings DeviceNet/EtherCAT Window 78

Figure 11-22 Alarm Settings (Field Bus), Alarms Tab 79

Figure 11-23 Alarm Settings (Field Bus), Totalizers Tab 79

Figure 11-24 GF40 Alarm Settings, Alarms Tab 80

Figure 11-25 GF40 Alarm Settings Window, Contacts/Latch tab 81

Figure 11-26 Restrictor Selection Window 82

Figure 11-27 Orifice Selection Window 83

Figure 12-1 Device Control Menu 83

Figure 12-2 Reboot Device Window 83

Figure 12-3 Valve Control Window 84

Figure 13-1 Calibration Menu 86

Figure 13-2 Pressure Controller Setup Diagram 86

Figure 13-3 Flow Sensor Zero Window 87

Figure 13-4 Zero Drift History Window 89

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Figure 13-5 Sensor Zero Window for Pressure Device, PSIA Warning 90

Figure 13-6 Pressure Sensor Calibration (Straight Offset Method) 91

Figure 13-7 Typical Setup for Calibrating an Output Voltage 92

Figure 13-8 Typical Setup for Calibrating an Output Current 92

Figure 13-9 Analog Output Calibration Window 93

Figure 13-10 Analog Output Check Window 93

Figure 13-11 Analog Output Cal, Low Point 94

Figure 13-12 Analog Output Cal, High Point 94

Figure 13-13 Typical Setup for Calibrating an Analog Input for Voltage 96

Figure 13-14 Typical Setup for Calibrating an Analog Input for Current 96

Figure 13-15 Analog Input Calibration Window 98

Figure 13-16 Analog Input, Low 98

Figure 13-17 Analog Input, High 99

Figure 13-18 Typical Setup for Calibrating the RT Input 100

Figure 13-19 RT/Aux Analog Input 100

Figure 13-20 RT/Aux Analog Input Cal, Low 101

Figure 13-21 RT/Aux Analog Input Cal, High 101

Figure 13-22 Cal Pages Window, for Flow Devices 102

Figure 13-23 Cal Pages Window, for Pressure Devices 103

Figure 13-24 Create Default Page Window, for Pressure Devices 104

Figure 13-25 Flow Calibration Window 106

Figure 13-26 Flow Calibration, Calibration Tab 107

Figure 13-27 Edit Setpoints Window 108

Figure 13-28 Calibration Tab, Filled Out 109

Figure 13-29 Flow Cal, Meter Setpoint Prompt 110

Figure 13-30 Flow Calibration, Surrogate Page Tab 111

Figure 13-31 Flow Calibration, Customer Tab 112

Figure 13-32 Mixed Gas Data Entry Form 113

Figure 13-33 Flow Cal, Mixed Gas, Customer Tab 114

Figure 13-34 Flow Calibration, Validation Page 114

Figure 13-35 Flow Cal, Cert Sheet Preview Page 117

Figure 13-36 Flow Cal, Cert Sheet 118

Figure 13-37 Validation Tab when cal gas and process gas are different 119

Figure 13-38 Calibration, Pre-Cal Tab, GF40 120

Figure 13-39 Calibration, Calibration Tab, GF40 121

Figure 13-40 Calibration, Customer Page Tab, GF40 121

Figure 13-41 Calibration, Create Validation Page, GF40 122

Figure 13-42 Calibration, Validation Tab with Validation Page, GF40 122

Figure 13-43 Calibration, Validation Tab, Validation Page with Data, GF40 123

Figure 13-44 Cert Sheet Report Window 124

Figure 13-45 Device Label Report Window 125

Figure 13-46 Pressure Calibration Window, Cal Setup Tab Shown 126

Figure 13-47 Pressure Calibration, Orifice Tab 127

Figure 13-48 Pressure Calibration, Calibration Tab 128

Figure 13-49 Pressure Sensor Zero, High Point 130

Figure 13-50 Pressure Sensor Zero, Low Point 131

Figure 13-51 Pressure Calibration, Calibration Tab 132

Figure 13-52 Pressure Calibration, Linearization Page Tab 133

Figure 13-53 Pressure Calibration, Customer Page Tab 133

Figure 13-54 Pressure Calibration, Validation Tab 134

Figure 13-55 Pressure Calibration, Cert Sheet Options Window 136

Figure 13-56 Pressure Calibration, Cert Sheet Preview Window 137

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Brooks

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Expert Support Tool

Figure 13-57 Pressure Page Window

138

Figure 13-58 Flow Response Tuning Setup Window

140

Figure 13-59 Pressure Response Tuning Setup Window

140

Figure 13-60 Flow Valve Tuning Operation

141

Figure 13-61 Valve Tuning, Kp Value Too High, or Ki Too Low

142

Figure 13-62 Valve Tuning, Kp and Ki Values Too Low

142

Figure 13-63 Original PID Settings

143

Figure 13-64 Valve Tuning, Increase Kp Value

143

Figure 13-65 Valve Tuning, Overshoot

144

Figure 13-66 Pressure Valve Tuning, Default Values

145

Figure 13-67 Pressure Valve Tuning, Cycle Settings

145

Figure 13-68 Pressure Valve Tuning, Kp Low

146

Figure 13-69 Pressure Valve Tuning, Ki Low

146

Figure 13-70 Pressure Valve Tuning, Correct Kp and Ki Values

147

Figure 13-71 Anti-windup for a Normally Closed Valve

147

Figure 13-72 Anti-windup for a Normally Open Valve

148

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Tables

Table 1-1 Models Supported in BEST 2

Table 1-2 Communication Options Supported in BEST 2

Table 2-1 Connector Types 3

Table 2-2 Brooks Instrument Cable Kit Options 5

Table 2-3 System Requirements 6

Table 2-4 Pro Features Requiring a License for SLA Products 6

Table 2-5 Pro Features Requiring a License for PC115/125 Products 7

Table 2-6 Pro Features Requiring a License for VDM300 Products 8

Table 2-7 Pro Features Requiring a License for GF40 Products 9

Table 2-8 FloCom Minimum Versions Required with BEST 5.2 10

Table 11-1 S-Protocol Configuration Parameters 69

Table 11-2 DeviceNet Configuration Parameters 70

Table 11-3 Event Conditions for Which Alarms/Warnings Can Be Set (SLA) 74

Chapter 1 Introduction

Brooks

®

Expert Support Tool

1

Description

The Brooks’ Expert Support Tool is a Windows

®

-based application that

provides expanded monitoring & control of the Brooks’ digital thermal

mass flow controller/meter, pressure controller and remote pressure

transducer (RT) models for servicing tasks that include setup,

configuration, calibration*, tuning, control, monitoring, and

troubleshooting.

Use of some features requires a Pro software license which is

obtainable on a subscription basis. Contact Brooks Instrument to obtain

a license.

Note that this user manual covers only the use of BEST with SLA Rev B

(“Enhanced”), PC1xx, VDM300, and GF40 devices. BEST also supports

SLA Rev A (“Legacy”) and Quantim B devices. Those products are

covered by a separate BEST user manual for those products.

Figure 1-1 BEST Main Screen

Note that the Brooks Expert Support Tool is meant to be used as a

startup and troubleshooting tool. It is not intended to be permanently

connected to the device in your system/application.

See Table 1-1 for all product models supported by BEST.

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Expert Support Tool

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How to Use This Manual

Table 1-1 Models Supported in BEST

Model Code

Device Type

Description

SLA585*

MFC

Thermal Mass Flow Controller

SLA586*

MFM

Thermal Mass Flow Meter

SLA581*

PC

Pressure Controller (Downstream)

SLA582*

PC

Pressure Controller (Upstream)

SLA584*

RT

Thermal Mass Flow Controller

PC115

PC

Pressure Controller (Upstream or Downstream)

PC125

PC

Pressure Controller (Downstream) with Flow Meter

VDM300

MFC

DI Water Vapor Delivery Module

Table 1-2 Communication Options Supported in BEST

Model Code

Customer Interface

SLA5***S

RS485 Analog supporting the digital S-Protocol

SLA5***A

Analog Only

SLA5***P

SLA5***R

SLA5***T

Profibus

SLA5***D

SLA5***J

SLA5***K

SLA5***L

SLA5***V

DeviceNet

SLA5***E

EtherCAT

SLA5***7

EthernetIP

VGDM300

Analog/EtherCAT

GF40

Analog/DeviceNet/ProfiBus, EtherCat

Integrated Help

It is recommended that you read the device Installation & Operations

Manual (IOM) prior to reading this manual. Read this manual in its

entirety before installing or using the Brooks Expert Support Tool.

Note that the illustrations of screens from BEST are illustrative – the

exact appearance on your computer screen may vary slightly. Also, if

software versions are shown on the figures, your versions may vary

slightly.

Note: For device troubleshooting information, refer to the device’s

Installation and Operations Manual.

This user manual (which is searchable) can be accessed directly from

the software, on the About->User Manual menu item. See Section 5.4

Chapter 2 Installation

3

Brooks

®

Expert Support Tool

Hardware Requirements

This section describes the system requirements, how to install the BEST

application onto a personal computer (PC), and how to connect the PC

to the device.

The hardware requirements are specific to each Brooks device. Brooks

devices will have one of two diagnostic port connections: 2.5mm jack

plug or Micro USB. See Table 2.1 below.

Table 2-1 Connector Types

Device Model

2.5mm Jack Plug

Micro USB

SLA

X

PC1x5

X

VDM300

X

GF40

X

The device can be connected to a computer via the computer’s serial

port or USB port.

The following adapters and cables are required to connect a device with

the 2.5mm jack plug diagnostic port to the computers standard serial port:

•

RS232 to RS485 converter.

•

Service port cable with 2.5-mm jack plug and 9-pin sub-D

connector.

Figure 2-1 RS232 to RS485 Converter, cable

(2.5-mm jack plug to 9-pin sub-D conn.)

The following adapters and cables are required to connect a device with the

2.5mm jack plug diagnosticport to the computer’s standard USB port:

•

USB to RS485 converter.

•

Service port cable with 2.5-mm jack plug and 9-pin sub-D

connector.

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Expert Support Tool

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Figure 2-2 USB to RS485 Converter

Other adapter combinations may be possible.

This equipment may be purchased either along with the Brooks Expert

Support Tool software or separately from Brooks Instrument. Contact

the factory or your local representative for details.

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Expert Support Tool

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Table 2-2 Brooks Instrument Cable Kit Options

Part Number

Description

778Z010ZZZ

Basic Cable Kit

A331710003

Cable Assembly 2.5mm

214F027AAA

USB-RS485 converter with DB-9

female

778Z012ZZZ

RS485 Analog/Profibus® Cable Kit

w/Power Supply 24 Vdc

641Z117AAA

Power Supply 24 Vdc with DB-15

female

778Z013ZZZ

EtherCAT® Cable Kit w/Power

Supply 24 Vdc

124Z170AAA

Cable, Power, EtherCAT to DB-15

male

778Z014ZZZ

DeviceNetTM Cable Kit w/Power

Supply 24 Vdc

124Z171AAA

Cable, Power, DeviceNet to DB-15

male

The following tools and cables are required to connect a device’s Micro

USB diagnostic port the PC’s standard USB port:

•

Standard USB to Micro USB cable

System Requirements

Figure 2-3 Standard USB to Micro USB cable

*NOTE: No “license dongle” is required, but a software license is

required for Pro features of BEST.

For device label printing, a label printer is required. All printer models

are supported – the user is responsible for installing the printer

manufacturer’s drivers as needed. Label printing is designed for label

stock Brooks Instrument part number 502Y713. Printing using other

label stock is possible.

This section describes system and software requirements to use the

Brooks Expert Support Tool application on a personal computer (PC).

The Brooks Expert Support Tool application can be installed on a

Windows PC with the following requirements:

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Expert Support Tool

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Table 2-3 System Requirements

Component

Minimum Requirements

Operating System

Microsoft Windows 10

Microsoft Windows 8 – BEST has not been formally

tested with Windows 8

Microsoft Windows 7 – 32-bit/64-bit

Graphics Resolution

10440 x 990, recommended

COM Port

One dedicated serial port or

USB port with RS232/RS485 adapter

Software License

Required for Pro Features (Calibration)

See Tables 2.4 to 2.6 below for specifics

Table 2-4 Pro Features Requiring a License for SLA Products

Feature

Standard

Version (No

License)

Pro Version

(License)

Connection

✓

Terminal Commands

X

✓

Device Info

✓

Dump File

✓

Wake Up State

✓

Protocol Settings

✓

Get Firmware Revision

✓

Model Code Editing

X

✓

Restrictor Selection

X

✓

Orifice Selection

X

✓

Meter Simulate MFC

X

✓

Reboot/Power Cycle

✓

Control Source/Valve Control/Set Point

✓

Graph/Basic Status/Meters

✓

Warning Status

✓

Alarm Status

✓

User Totalizer

✓

Data Logging

✓

Sensor Zero

✓

Active Gas Page

✓

Pressure Application Instance

✓

Tuning

✓

Flow Calibration (MFC, MFM, RT devices)

X

✓

Pressure Calibration (PC devices)

X

✓

Graph Settings

✓

User Totalizer Settings

✓

Warning Settings

✓

Alarm Settings

✓

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Table 2-5 Pro Features Requiring a License for PC115/125 Products

Feature

Standard

Version

(No

License)

Pro

Version

(License)

Connection

✓

Terminal Commands

X

✓

Device Info

✓

Dump File

X

✓

Wake Up State

✓

Protocol Settings (DeviceNet)

✓

Get Firmware Revision

✓

Reboot/Power Cycle

✓

Control Source/Valve Control/Set Point

✓

Graph/Basic Status/Meters

✓

Warning Status

✓

Alarm Status

✓

User Totalizer

✓

Data Logging

✓

Sensor Zero

✓

Active Gas Page

✓

Pressure Application Instance

✓

Tuning

✓

Graph Settings

✓

User Totalizer Settings

✓

Warning Settings

✓

Alarm Settings

✓

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Table 2-6 Pro Features Requiring a License for VDM300 Products

Feature

Standard Version

(No License)

Pro Version

(License)

Connection

✓

Terminal Commands

X

✓

Device Info

✓

Dump File

✓

Wake Up State

✓

Protocol Settings

✓

Get Firmware Revision

✓

Reboot/Power Cycle

✓

Control Source/Valve Control/Set Point

✓

Graph/Basic Status/Meters

✓

Warning/Alarm Status

✓

Alarm Status

✓

Data Logging

✓

Sensor Zero

✓

Tuning

X

✓

Graph Settings

✓

Warning Settings

✓

Alarm Settings

✓

Calculators

✓

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Table 2-7 Pro Features Requiring a License for GF40 Products

Feature

Standard

Version (No

License)

Pro Version

(License)

Connection

✓

Terminal Commands

X

✓

Device Info

✓

Dump File

✓

Wake Up State

✓

Protocol Settings

✓

Get Firmware Revision

✓

Model Code Editing

X

✓

Meter Simulate MFC

X

✓

Reboot/Power Cycle

✓

Control Source/Valve Control/Set Point

✓

Graph/Basic Status/Meters

✓

Alarm/Warning Status (RS485/Analog only)

✓

Alarm Status

✓

Data Logging

✓

Sensor Zero

✓

Active Gas Page

✓

Tuning

✓

Flow Calibration (MFC, MFM devices)

X

✓

Graph Settings

✓

Alarm/Warning Settings (RS485/Analog only)

✓

Device Label Printing

X

✓

Installing the Brooks Expert Support Tool Application

This section describes how to install the Brooks Expert Support Tool

application onto a personal computer (PC).

Uninstallation of existing versions of BEST prior to installation is not

required, but recommended. See Section 2.5 for more details about

uninstallation.

Versions of BEST above 4.0.0.0 can co-exist with versions below

4.0.0.0.

To install the Brooks Expert Support Tool application, download the

BEST installer file from the Products/Software Section of the Brooks

Instrument website (www.brooksinstrument.com). Once the installation

file is downloaded, decompress if necessary.

Before installing, open and read the Readme file for last-minute updates

and helpful notes that may not be included in this user manual.

Before starting the BEST installer, it is recommended to disconnect or

power down any mass flow devices connected to the computer’s serial

ports or USB ports.

Run the setup.exe file - it is recommended to run this file as an

administrator. Right click on the file and a pop-up menu appears. (See

Figure 2-4). Click “Run as administrator.”

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