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Brooks
®
Expert Support Tool (BEST)
Installation & Operation Manual
Version 5.8.0.0
Service Software for models
GF40, PC1XX Series, SLA5800 Series (Revision B), VDM300
Brooks
®
Expert Support Tool
ii
Brooks Instrument designs, manufactures and tests its products tomeetmanynational and international standards. Theseproducts must be properly
installed, operated and maintained to ensure theycontinue to operate within their normal specifications. Thefollowing instructions must be adhered to
and integrated into your safety program when installing, operating and maintaining Brooks Instrument products.
•
To ensure proper performance, use qualified personnel to install, operate, update, program and maintain the product.
•
Readall instructions prior to installing, operating and servicing theproduct. If this instruction manual is not thecorrect manual, please seebackcover
for local sales office contact information. Save this instruction manual for future reference.
WARNING: Do notoperate this instrument in excess of the specifications listed in the Instruction and Operation Manual. Failure to heed
this warning can result in serious personal injury and / or damage to the equipment.
•
If you do not understand any of the instructions, contact your Brooks Instrument representative for clarification.
•
Follow all warnings, cautions and instructions marked on and supplied with the product.
WARNING: Prior to installation ensure this instrument has the required approvalratings to meet local and national codes. Failure to heed this warning can
resultin seriouspersonalinjuryand/ or damageto theequipment.
• Install your equipment as specified in the installation instructions of the appropriate instruction manual and per applicable local and national codes.
Connect all products to the proper electrical and pressure sources.
•
Operation: (1) Slowly initiate flow into the system. Open process valves slowly to avoid flow surges. (2) Checkfor leaks around the flow meter inlet
and outlet connections. If no leaks are present, bring the system up to the operating pressure.
•
Please makesure thattheprocess line pressure is removed prior toservice. When replacement parts are required, ensure thatqualified people use
replacement parts specified by Brooks Instrument. Unauthorized parts and procedures can affect the product's performance and place the safe
operation of your process at risk. Look-alike substitutions may result in fire, electrical hazards or improper operation.
•
Ensure thatall equipment doors are closed and protective covers are in place to prevent electrical shock and personal injury, exceptwhen
maintenance is being performed by qualified persons.
WARNING: For liquid flow devices, if the inlet and outlet valves adjacent to the devices are to be closed for any reason, the devices must be completely
drained.Failuretodosomayresultinthermalexpansionoftheliquidthatcanrupturethedeviceandmaycausepersonalinjury.
Essential Instructions
Read before proceeding!
European Electromagnetic Compatibility (EMC)
The Brooks Instrument (electric/electronic) equipment bearing the CE mark has been successfully tested to the regulations of the Electro Magnetic
Compatibility (EMC directive 2014/30/EU).
Special attention however is required when selecting the signal cable to be used with CE marked equipment.
Quality of the signal cable, cable glands and connectors:
Brooks Instrument supplies high quality cable(s) which meets the specifications for CE certification.
If you provide your own signal cable you should use a cable which is overall completely screened with a 100% shield.
“D” or “Circular” type connectors used should be shielded with a metal shield. If applicable, metal cable glands must be used providing cable screen clamping.
The cable screen should be connected to themetal shell or gland and shielded at both ends over 360 Degrees.
The shield should be terminated to an earth ground.
Card Edge Connectors are standard non-metallic. Thecables usedmust bescreened with 100% shield to comply with CE certification.
The shield should be terminated to an earth ground.
For pin configuration : Please refer to the enclosed Instruction Manual.
ESD (Electrostatic Discharge)
CAUTION: This instrument contains electronic components that are susceptible to damage by static electricity. Proper handling procedures must be
observed during the removal, installation or other handling of internal circuit boards or devices.
Handling Procedure:
1.
Power to unit must be removed.
2.
Personnel must be grounded, via a wrist strap or othersafe, suitablemeans before any printed circuit card or other internal device is installed,
removed or adjusted.
3.
Printed circuit cards must betransported inaconductive container.Boards must not be removed from protective enclosure until immediately before
installation. Removed boards must immediately be placed in protectivecontainerfor transport, storage or return to factory.
Comments
This instrument is not unique in its content of ESD (electrostatic discharge) sensitive components. Most modern electronic designs contain components that
utilize metal oxide technology (NMOS, SMOS, etc.). Experience has proven that even small amounts of staticelectricity can damage or destroy these
devices. Damaged components, even though they appear to function properly, exhibit early failure.
Allpressureequipmentwithaninternalpressuregreaterthan0.5bar(g)anda sizelargerthan25mmor1" (inch)fallsunderthePressureEquipmentDirective(PED).
•
The Specifications Section of this manual contains instructions related to the PED directive.
•
Products described in this manual are in compliance with EN directive 2014/34/EU.
•
All Brooks Instrument Flowmeters fall under fluid group 1.
•
Products larger than 25mm or 1" (inch) are in compliance with PED category I, II or III.
•
Products of 25mm or 1" (inch) or smaller are Sound Engineering Practice (SEP).
European Pressure Equipment Directive (PED)
Brooks
®
Expert Support Tool
iii
Dear Customer,
We recommend that you read this manual in its entirety as there have been some changes since previous
versions. This will enable efficient and proper use of the Brooks Expert Support Tool software. Should you require
any additional information concerning Brooks Expert Support Tool, please feel free to contact your local Brooks
Sales and Service Office; see back cover for contact information, or visit us on the web at
www.BrooksInstrument.com. We appreciate this opportunity to service your fluid measurement and control
requirements, and trust that we will be able to provide you with further assistance in future.
Yours sincerely, Brooks Instrument
Brooks
®
Expert Support Tool
iv
Contents
Chapter 1
Introduction
Description Error! Bookmark not defined.
How to Use This Manual Error! Bookmark not defined.
Integrated Help Error! Bookmark not defined.
Chapter 2 Installation
Hardware Requirements Error! Bookmark not defined.
System Requirements 5
Installing the Brooks Expert Support Tool Application 9
License Installation 11
Uninstalling the Brooks Expert Support Tool Application Error! Bookmark not defined.
Connection Procedure Error! Bookmark not defined.
Disconnecting the PC from the Device Error! Bookmark not defined.
Chapter 3 Basic Operations Error! Bookmark not defined.
Main Screen 16
Attaching to a Device 17
Main Graph 18
Closing the Session with the Device and Exiting BEST 19
Brooks Expert Support Tool Conventions 19
Menu Bar 21
Chapter 4 File Menu 22
Chapter 5 Help Menu Item
About Window 23
License Info Window 24
Install License Window 24
EULA Window 25
User Manual Menu 25
ReadMe Menu 25
Chapter 6 Window Menu 26
Chapter 7 Settings
Graph Options 29
Reset All User Options 30
Data Logging Options 30
User Totalizer Options 31
User Totalizer Options 31
Chapter 8 Monitoring Menu
Warning Status 33
Alarm Status 35
Brooks
®
Expert Support Tool
v
User Totalizer Window 42
Graph Window 43
VDM Status Window 46
VDM Heater Diagnostics 47
Data Streaming 48
Chapter 9 Tools Menu
Pressure Units Calculator 49
Flow Units Calculator 49
Temperature Units Calculator 50
Density Units Calculator 50
Chapter 10 Device Comm Menu
Device Connection Window 52
Connecting to an Unconfigured Device 56
Terminal Window (License Feature) 57
Script File Window 58
Chapter 11 Device Config Menu
Dump Files 60
Device Info 61
Model Code Window 62
Customer Part Number Window 64
Wake Up State 64
RT Pressure Controller Direction 65
RT Control Mode 65
Meter Simulate MFC (Meter Calibration) (License Feature) 66
Protocol Settings 68
Warnings and Alarms 73
Warning Settings 75
Alarm Settings 76
Restrictor Selection (License Feature) 80
Orifice Selection (License Feature) 81
Chapter 12 Device Control Menu
Reboot Device 83
Valve Control 83
Executing Mode 84
Chapter 13 Calibration Menu
Pressure Controller Setup Diagram 86
Sensor Zero 87
Flow Sensor Zero 87
Pressure Sensor Zero 89
Analog Output Calibration 91
Analog Input Calibration 95
RT/Aux Input Calibration 99
Cal Pages 102
Flow Cal Pages 102
Pressure Cal Pages 103
Brooks
®
Expert Support Tool
vii
Figures
Figure 1-1 BEST Main Screen 1
Figure 2-1 RS232 to RS485 Converter, cable 3
Figure 2-2 USB to RS485 Converter 4
Figure 2-3 Standard USB to Micro USB cable 5
Figure 2-4 Running Setup.exe as an Admin 10
Figure 2-5 Installer Software Component Menu 11
Figure 2-6 License Installation Window 12
Figure 2-7 License Information Window 12
Figure 2-8 RS232 to RS485 Connection 13
Figure 2-9 Typical Diagnostics Port Connection (SLA Model shown) 14
Figure 2-10 Typical Diagnostics Port Connection (Pc1xx Model shown) 14
Figure 2-11 VDM300 Micro USB Diagnostic Port 14
Figure 3-1 Main Screen with Device Connection Window 16
Figure 3-2 Device Connection Window, Device Attached 17
Figure 3-3 Executing Mode Window 18
Figure 3-4 Idle Mode Window 18
Figure 3-5 Graph Window 19
Figure 3-6 Example Numeric Up/Down Control 20
Figure 4-1 File->Exit Menu 22
Figure 5-1 Help Menu 23
Figure 5-2 About Window 23
Figure 5-3 License Information Window 24
Figure 5-4 License Install Window 25
Figure 6-1 Window Menu 26
Figure 6-2 Cascaded Window Layout 27
Figure 6-3 Tiled Window Layout 27
Figure 6-4 Minimized Windows 28
Figure 7-1 Settings Menu 29
Figure 7-2 Graph Options Window 29
Figure 7-3 Data Logging Options 30
Figure 7-4 User Totalizer Options 31
Figure 7-5 EthernetIP Totalizer 32
Figure 8-1 Monitoring Menu 33
Figure 8-2 Warning Status Window 34
Figure 8-3 VDM Warning Status Window 34
Figure 8-4 Alarm Status Window (RS485) 35
Figure 8-5 Alarm Status Window (FieldBus) 36
Figure 8-6 VDM Alarm Status Window 37
Figure 8-7 VDM Ethercat Alarm Status Window 37
Figure 8-8 GF40 Alarm Status 38
Figure 8-9 EthernetIP Alarm Status Window, Status Tab 39
Figure 8-10 EthernetIP Alarm Status Window, Errors Tab 40
Figure 8-11 EthernetIP Alarm Status Window, Alarms Tab 41
Figure 8-12 EthernetIP Alarm Status Window, Warnings Tab 42
Figure 8-13 User Totalizer Window 43
Figure 8-14 Main Graph Window 43
Figure 8-15 Main Graph Window with Cursor 45
Figure 8-16 Main Graph Window with Context Menu 46
Brooks
®
Expert Support Tool
viii
Figure 8-17 Graph Window Zoomed 46
Figure 8-18 VDM Status Window 47
Figure 8-19 VDM Heater Window 47
Figure 8-20 Streaming Window 48
Figure 9-1 Tools Menu 49
Figure 9-2 Pressure Units Calculator 49
Figure 9-3 : Flow Units Calculator 50
Figure 9-4 Temperature Units Calculator 50
Figure 9-5 Density Units Calculator 51
Figure 10-1 Device Comm Menu 52
Figure 10-2 Device Connection Window, with no devices attached 52
Figure 10-3 No Device Connected 53
Figure 10-4 Connection Window, Single Device Attached 54
Figure 10-5 Device Connection Window, Multiple Devices Connected 55
Figure 10-6 Fix Model Code Window 56
Figure 10-7 Terminal Window 58
Figure 10-8 Script File Window 58
Figure 10-9 Sample Script File 59
Figure 11-1 Device Config Menu 60
Figure 11-2 BEST Control Message 60
Figure 11-3 Dump File Window 61
Figure 11-4 Device Info Window 62
Figure 11-5 Model Code Window 63
Figure 11-6 Customer Part Number Window 64
Figure 11-7 Wake Up State Window 65
Figure 11-8 Pressure Controller Direction Window 65
Figure 11-9 RT Control Mode Window 66
Figure 11-10 Meter Simulate MFC Window 67
Figure 11-11 Protocol Setting (S-Protocol) Window 68
Figure 11-12 Protocol Settings (DeviceNet) Window 70
Figure 11-13 Protocol Settings (EtherCAT) Window 71
Figure 11-14 Protocol Settings (FieldBus) Window 71
Figure 11-15 Protocol Settings (EthernetIP) Window, General Tab 72
Figure 11-16 Protocol Settings (EthernetIP) Window,Network Tab 73
Figure 11-17 Warning Settings Window, Ethercat 75
Figure 11-18 Warning Settings Window, VDM 76
Figure 11-19 Alarm Settings RS485 Window 77
Figure 11-20 Alarm Settings Profibus Window 78
Figure 11-21 Alarm Settings DeviceNet/EtherCAT Window 78
Figure 11-22 Alarm Settings (Field Bus), Alarms Tab 79
Figure 11-23 Alarm Settings (Field Bus), Totalizers Tab 79
Figure 11-24 GF40 Alarm Settings, Alarms Tab 80
Figure 11-25 GF40 Alarm Settings Window, Contacts/Latch tab 81
Figure 11-26 Restrictor Selection Window 82
Figure 11-27 Orifice Selection Window 83
Figure 12-1 Device Control Menu 83
Figure 12-2 Reboot Device Window 83
Figure 12-3 Valve Control Window 84
Figure 13-1 Calibration Menu 86
Figure 13-2 Pressure Controller Setup Diagram 86
Figure 13-3 Flow Sensor Zero Window 87
Figure 13-4 Zero Drift History Window 89
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®
Expert Support Tool
ix
Figure 13-5 Sensor Zero Window for Pressure Device, PSIA Warning 90
Figure 13-6 Pressure Sensor Calibration (Straight Offset Method) 91
Figure 13-7 Typical Setup for Calibrating an Output Voltage 92
Figure 13-8 Typical Setup for Calibrating an Output Current 92
Figure 13-9 Analog Output Calibration Window 93
Figure 13-10 Analog Output Check Window 93
Figure 13-11 Analog Output Cal, Low Point 94
Figure 13-12 Analog Output Cal, High Point 94
Figure 13-13 Typical Setup for Calibrating an Analog Input for Voltage 96
Figure 13-14 Typical Setup for Calibrating an Analog Input for Current 96
Figure 13-15 Analog Input Calibration Window 98
Figure 13-16 Analog Input, Low 98
Figure 13-17 Analog Input, High 99
Figure 13-18 Typical Setup for Calibrating the RT Input 100
Figure 13-19 RT/Aux Analog Input 100
Figure 13-20 RT/Aux Analog Input Cal, Low 101
Figure 13-21 RT/Aux Analog Input Cal, High 101
Figure 13-22 Cal Pages Window, for Flow Devices 102
Figure 13-23 Cal Pages Window, for Pressure Devices 103
Figure 13-24 Create Default Page Window, for Pressure Devices 104
Figure 13-25 Flow Calibration Window 106
Figure 13-26 Flow Calibration, Calibration Tab 107
Figure 13-27 Edit Setpoints Window 108
Figure 13-28 Calibration Tab, Filled Out 109
Figure 13-29 Flow Cal, Meter Setpoint Prompt 110
Figure 13-30 Flow Calibration, Surrogate Page Tab 111
Figure 13-31 Flow Calibration, Customer Tab 112
Figure 13-32 Mixed Gas Data Entry Form 113
Figure 13-33 Flow Cal, Mixed Gas, Customer Tab 114
Figure 13-34 Flow Calibration, Validation Page 114
Figure 13-35 Flow Cal, Cert Sheet Preview Page 117
Figure 13-36 Flow Cal, Cert Sheet 118
Figure 13-37 Validation Tab when cal gas and process gas are different 119
Figure 13-38 Calibration, Pre-Cal Tab, GF40 120
Figure 13-39 Calibration, Calibration Tab, GF40 121
Figure 13-40 Calibration, Customer Page Tab, GF40 121
Figure 13-41 Calibration, Create Validation Page, GF40 122
Figure 13-42 Calibration, Validation Tab with Validation Page, GF40 122
Figure 13-43 Calibration, Validation Tab, Validation Page with Data, GF40 123
Figure 13-44 Cert Sheet Report Window 124
Figure 13-45 Device Label Report Window 125
Figure 13-46 Pressure Calibration Window, Cal Setup Tab Shown 126
Figure 13-47 Pressure Calibration, Orifice Tab 127
Figure 13-48 Pressure Calibration, Calibration Tab 128
Figure 13-49 Pressure Sensor Zero, High Point 130
Figure 13-50 Pressure Sensor Zero, Low Point 131
Figure 13-51 Pressure Calibration, Calibration Tab 132
Figure 13-52 Pressure Calibration, Linearization Page Tab 133
Figure 13-53 Pressure Calibration, Customer Page Tab 133
Figure 13-54 Pressure Calibration, Validation Tab 134
Figure 13-55 Pressure Calibration, Cert Sheet Options Window 136
Figure 13-56 Pressure Calibration, Cert Sheet Preview Window 137
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Brooks
®
Expert Support Tool
Figure 13-57 Pressure Page Window
138
Figure 13-58 Flow Response Tuning Setup Window
140
Figure 13-59 Pressure Response Tuning Setup Window
140
Figure 13-60 Flow Valve Tuning Operation
141
Figure 13-61 Valve Tuning, Kp Value Too High, or Ki Too Low
142
Figure 13-62 Valve Tuning, Kp and Ki Values Too Low
142
Figure 13-63 Original PID Settings
143
Figure 13-64 Valve Tuning, Increase Kp Value
143
Figure 13-65 Valve Tuning, Overshoot
144
Figure 13-66 Pressure Valve Tuning, Default Values
145
Figure 13-67 Pressure Valve Tuning, Cycle Settings
145
Figure 13-68 Pressure Valve Tuning, Kp Low
146
Figure 13-69 Pressure Valve Tuning, Ki Low
146
Figure 13-70 Pressure Valve Tuning, Correct Kp and Ki Values
147
Figure 13-71 Anti-windup for a Normally Closed Valve
147
Figure 13-72 Anti-windup for a Normally Open Valve
148
Brooks
®
Expert Support Tool
xi
Tables
Table 1-1 Models Supported in BEST 2
Table 1-2 Communication Options Supported in BEST 2
Table 2-1 Connector Types 3
Table 2-2 Brooks Instrument Cable Kit Options 5
Table 2-3 System Requirements 6
Table 2-4 Pro Features Requiring a License for SLA Products 6
Table 2-5 Pro Features Requiring a License for PC115/125 Products 7
Table 2-6 Pro Features Requiring a License for VDM300 Products 8
Table 2-7 Pro Features Requiring a License for GF40 Products 9
Table 2-8 FloCom Minimum Versions Required with BEST 5.2 10
Table 11-1 S-Protocol Configuration Parameters 69
Table 11-2 DeviceNet Configuration Parameters 70
Table 11-3 Event Conditions for Which Alarms/Warnings Can Be Set (SLA) 74
Chapter 1 Introduction
Brooks
®
Expert Support Tool
1
Description
The Brooks’ Expert Support Tool is a Windows
®
-based application that
provides expanded monitoring & control of the Brooks’ digital thermal
mass flow controller/meter, pressure controller and remote pressure
transducer (RT) models for servicing tasks that include setup,
configuration, calibration*, tuning, control, monitoring, and
troubleshooting.
Use of some features requires a Pro software license which is
obtainable on a subscription basis. Contact Brooks Instrument to obtain
a license.
Note that this user manual covers only the use of BEST with SLA Rev B
(“Enhanced”), PC1xx, VDM300, and GF40 devices. BEST also supports
SLA Rev A (“Legacy”) and Quantim B devices. Those products are
covered by a separate BEST user manual for those products.
Figure 1-1 BEST Main Screen
Note that the Brooks Expert Support Tool is meant to be used as a
startup and troubleshooting tool. It is not intended to be permanently
connected to the device in your system/application.
See Table 1-1 for all product models supported by BEST.
Brooks
®
Expert Support Tool
2
How to Use This Manual
Table 1-1 Models Supported in BEST
Model Code
Device Type
Description
SLA585*
MFC
Thermal Mass Flow Controller
SLA586*
MFM
Thermal Mass Flow Meter
SLA581*
PC
Pressure Controller (Downstream)
SLA582*
PC
Pressure Controller (Upstream)
SLA584*
RT
Thermal Mass Flow Controller
PC115
PC
Pressure Controller (Upstream or Downstream)
PC125
PC
Pressure Controller (Downstream) with Flow Meter
VDM300
MFC
DI Water Vapor Delivery Module
Table 1-2 Communication Options Supported in BEST
Model Code
Customer Interface
SLA5***S
RS485 Analog supporting the digital S-Protocol
SLA5***A
Analog Only
SLA5***P
SLA5***R
SLA5***T
Profibus
SLA5***D
SLA5***J
SLA5***K
SLA5***L
SLA5***V
DeviceNet
SLA5***E
EtherCAT
SLA5***7
EthernetIP
VGDM300
Analog/EtherCAT
GF40
Analog/DeviceNet/ProfiBus, EtherCat
Integrated Help
It is recommended that you read the device Installation & Operations
Manual (IOM) prior to reading this manual. Read this manual in its
entirety before installing or using the Brooks Expert Support Tool.
Note that the illustrations of screens from BEST are illustrative – the
exact appearance on your computer screen may vary slightly. Also, if
software versions are shown on the figures, your versions may vary
slightly.
Note: For device troubleshooting information, refer to the device’s
Installation and Operations Manual.
This user manual (which is searchable) can be accessed directly from
the software, on the About->User Manual menu item. See Section 5.4
Chapter 2 Installation
3
Brooks
®
Expert Support Tool
Hardware Requirements
This section describes the system requirements, how to install the BEST
application onto a personal computer (PC), and how to connect the PC
to the device.
The hardware requirements are specific to each Brooks device. Brooks
devices will have one of two diagnostic port connections: 2.5mm jack
plug or Micro USB. See Table 2.1 below.
Table 2-1 Connector Types
Device Model
2.5mm Jack Plug
Micro USB
SLA
X
PC1x5
X
VDM300
X
GF40
X
The device can be connected to a computer via the computer’s serial
port or USB port.
The following adapters and cables are required to connect a device with
the 2.5mm jack plug diagnostic port to the computers standard serial port:
•
RS232 to RS485 converter.
•
Service port cable with 2.5-mm jack plug and 9-pin sub-D
connector.
Figure 2-1 RS232 to RS485 Converter, cable
(2.5-mm jack plug to 9-pin sub-D conn.)
The following adapters and cables are required to connect a device with the
2.5mm jack plug diagnosticport to the computer’s standard USB port:
•
USB to RS485 converter.
•
Service port cable with 2.5-mm jack plug and 9-pin sub-D
connector.
Brooks
®
Expert Support Tool
4
Figure 2-2 USB to RS485 Converter
Other adapter combinations may be possible.
This equipment may be purchased either along with the Brooks Expert
Support Tool software or separately from Brooks Instrument. Contact
the factory or your local representative for details.
Brooks
®
Expert Support Tool
5
Table 2-2 Brooks Instrument Cable Kit Options
Part Number
Description
778Z010ZZZ
Basic Cable Kit
A331710003
Cable Assembly 2.5mm
214F027AAA
USB-RS485 converter with DB-9
female
778Z012ZZZ
RS485 Analog/Profibus® Cable Kit
w/Power Supply 24 Vdc
641Z117AAA
Power Supply 24 Vdc with DB-15
female
778Z013ZZZ
EtherCAT® Cable Kit w/Power
Supply 24 Vdc
124Z170AAA
Cable, Power, EtherCAT to DB-15
male
778Z014ZZZ
DeviceNetTM Cable Kit w/Power
Supply 24 Vdc
124Z171AAA
Cable, Power, DeviceNet to DB-15
male
The following tools and cables are required to connect a device’s Micro
USB diagnostic port the PC’s standard USB port:
•
Standard USB to Micro USB cable
System Requirements
Figure 2-3 Standard USB to Micro USB cable
*NOTE: No “license dongle” is required, but a software license is
required for Pro features of BEST.
For device label printing, a label printer is required. All printer models
are supported – the user is responsible for installing the printer
manufacturer’s drivers as needed. Label printing is designed for label
stock Brooks Instrument part number 502Y713. Printing using other
label stock is possible.
This section describes system and software requirements to use the
Brooks Expert Support Tool application on a personal computer (PC).
The Brooks Expert Support Tool application can be installed on a
Windows PC with the following requirements:
Brooks
®
Expert Support Tool
6
Table 2-3 System Requirements
Component
Minimum Requirements
Operating System
Microsoft Windows 10
Microsoft Windows 8 – BEST has not been formally
tested with Windows 8
Microsoft Windows 7 – 32-bit/64-bit
Graphics Resolution
10440 x 990, recommended
COM Port
One dedicated serial port or
USB port with RS232/RS485 adapter
Software License
Required for Pro Features (Calibration)
See Tables 2.4 to 2.6 below for specifics
Table 2-4 Pro Features Requiring a License for SLA Products
Feature
Standard
Version (No
License)
Pro Version
(License)
Connection
✓
✓
Terminal Commands
X
✓
Device Info
✓
✓
Dump File
✓
✓
Wake Up State
✓
✓
Protocol Settings
✓
✓
Get Firmware Revision
✓
✓
Model Code Editing
X
✓
Restrictor Selection
X
✓
Orifice Selection
X
✓
Meter Simulate MFC
X
✓
Reboot/Power Cycle
✓
✓
Control Source/Valve Control/Set Point
✓
✓
Graph/Basic Status/Meters
✓
✓
Warning Status
✓
✓
Alarm Status
✓
✓
User Totalizer
✓
✓
Data Logging
✓
✓
Sensor Zero
✓
✓
Active Gas Page
✓
✓
Pressure Application Instance
✓
✓
Tuning
✓
✓
Flow Calibration (MFC, MFM, RT devices)
X
✓
Pressure Calibration (PC devices)
X
✓
Graph Settings
✓
✓
User Totalizer Settings
✓
✓
Warning Settings
✓
✓
Alarm Settings
✓
✓
Brooks
®
Expert Support Tool
7
Table 2-5 Pro Features Requiring a License for PC115/125 Products
Feature
Standard
Version
(No
License)
Pro
Version
(License)
Connection
✓
✓
Terminal Commands
X
✓
Device Info
✓
✓
Dump File
X
✓
Wake Up State
✓
✓
Protocol Settings (DeviceNet)
✓
✓
Get Firmware Revision
✓
✓
Reboot/Power Cycle
✓
✓
Control Source/Valve Control/Set Point
✓
✓
Graph/Basic Status/Meters
✓
✓
Warning Status
✓
✓
Alarm Status
✓
✓
User Totalizer
✓
✓
Data Logging
✓
✓
Sensor Zero
✓
✓
Active Gas Page
✓
✓
Pressure Application Instance
✓
✓
Tuning
✓
✓
Graph Settings
✓
✓
User Totalizer Settings
✓
✓
Warning Settings
✓
✓
Alarm Settings
✓
✓
Brooks
®
Expert Support Tool
8
Table 2-6 Pro Features Requiring a License for VDM300 Products
Feature
Standard Version
(No License)
Pro Version
(License)
Connection
✓
✓
Terminal Commands
X
✓
Device Info
✓
✓
Dump File
✓
✓
Wake Up State
✓
✓
Protocol Settings
✓
✓
Get Firmware Revision
✓
✓
Reboot/Power Cycle
✓
✓
Control Source/Valve Control/Set Point
✓
✓
Graph/Basic Status/Meters
✓
✓
Warning/Alarm Status
✓
✓
Alarm Status
✓
✓
Data Logging
✓
✓
Sensor Zero
✓
✓
Tuning
X
✓
Graph Settings
✓
✓
Warning Settings
✓
✓
Alarm Settings
✓
✓
Calculators
✓
✓
Brooks
®
Expert Support Tool
9
Table 2-7 Pro Features Requiring a License for GF40 Products
Feature
Standard
Version (No
License)
Pro Version
(License)
Connection
✓
✓
Terminal Commands
X
✓
Device Info
✓
✓
Dump File
✓
✓
Wake Up State
✓
✓
Protocol Settings
✓
✓
Get Firmware Revision
✓
✓
Model Code Editing
X
✓
Meter Simulate MFC
X
✓
Reboot/Power Cycle
✓
✓
Control Source/Valve Control/Set Point
✓
✓
Graph/Basic Status/Meters
✓
✓
Alarm/Warning Status (RS485/Analog only)
✓
✓
Alarm Status
✓
✓
Data Logging
✓
✓
Sensor Zero
✓
✓
Active Gas Page
✓
✓
Tuning
✓
✓
Flow Calibration (MFC, MFM devices)
X
✓
Graph Settings
✓
✓
Alarm/Warning Settings (RS485/Analog only)
✓
✓
Device Label Printing
X
✓
Installing the Brooks Expert Support Tool Application
This section describes how to install the Brooks Expert Support Tool
application onto a personal computer (PC).
Uninstallation of existing versions of BEST prior to installation is not
required, but recommended. See Section 2.5 for more details about
uninstallation.
Versions of BEST above 4.0.0.0 can co-exist with versions below
4.0.0.0.
To install the Brooks Expert Support Tool application, download the
BEST installer file from the Products/Software Section of the Brooks
Instrument website (www.brooksinstrument.com). Once the installation
file is downloaded, decompress if necessary.
Before installing, open and read the Readme file for last-minute updates
and helpful notes that may not be included in this user manual.
Before starting the BEST installer, it is recommended to disconnect or
power down any mass flow devices connected to the computer’s serial
ports or USB ports.
Run the setup.exe file - it is recommended to run this file as an
administrator. Right click on the file and a pop-up menu appears. (See
Figure 2-4). Click “Run as administrator.”
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