Contec SPF14SQ1700 Reference guide

Reference Manual

CONTENTS

19 inch rack mount type Custom Computers Solution-ePC series

SPF14SQ1700

SPF14SQ1701

Introduction .................................................................. 5

Safety Precautions .................................................... 12

Product Nomenclature and Function................ 21

Hardware Setup......................................................... 33

BIOS Set up ................................................................. 43

Software RAID Setup ............................................... 75

Hardware RAID Setup ............................................. 89

Driver & Utility ........................................................ 106

Appendix ................................................................... 110

Replacement Parts for Maintenance .............. 131

Customer Support and Inquiry ......................... 133

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Table of Contents

Introduction .................................................................... 5

1. Related Manuals ...................................................................................................................................... 6

2. About The Product .................................................................................................................................. 7

3. Features ..................................................................................................................................................... 8

4. Supported OS ........................................................................................................................................... 9

5. Included Items ........................................................................................................................................ 10

Safety Precautions ........................................................ 12

1. Safety Information ................................................................................................................................. 13

2. Handling Precautions............................................................................................................................ 14

1. FCC PART 15 Class A Notice .......................................................................................................... 17

2. EN55032 Class A Notice ................................................................................................................. 17

3. CCC Class A Notice .......................................................................................................................... 17

4. Warning Text Of Highland Demand ............................................................................................. 18

5. KC Class A Notice ............................................................................................................................. 18

3. Management of Harmful Substances ................................................................................................ 19

4. Security Warning.................................................................................................................................... 20

1. Information Security Risks ............................................................................................................. 20

2. Security Measures – e.g. ................................................................................................................. 20

Product Nomenclature and Function ........................... 21

1. Nomenclature Of Product Components ........................................................................................... 22

2. Description Of Product Components ................................................................................................ 25

1. LED: PWR, HDD, LAN ...................................................................................................................... 25

2. Power Switch: POWER SW.............................................................................................................. 25

3. Reset Switch: RESET SW.................................................................................................................. 25

4. Storage Bay: 5-inch bay, 3.5-inch bay ......................................................................................... 25

5. Serial Port Interface: SERIAL........................................................................................................... 26

6. DVI-I Interface: DVI-I ....................................................................................................................... 27

7. USB 3.2 Gen1 (USB3.0) Ports: USB3.2 Gen1................................................................................ 28

8. Giga bit-Ethernet: LAN ................................................................................................................... 29

9. Expansion Slot .................................................................................................................................. 30

10. Connector on motherboard .......................................................................................................... 32

Hardware Setup ............................................................ 33

1. Before Using the Product for the First Time .................................................................................... 34

2. Hardware Setup ..................................................................................................................................... 35

1. Installing An Expansion Card ......................................................................................................... 36

2. Installing An HDD/SSD (When Using A Removable Case) ................................................... 38

3. Installation Requirements .............................................................................................................. 41

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Table of Contents

BIOS Set up .................................................................... 43

1. Before Configuring BIOS Settings ...................................................................................................... 44

1. Using Aptio Setup Utility ................................................................................................................ 45

2. Setup Utility Menu................................................................................................................................. 48

1. Menu Items ....................................................................................................................................... 48

2. Main Menu ........................................................................................................................................ 49

3. Configuration Menu ........................................................................................................................ 50

4. Security Menu................................................................................................................................... 67

5. Boot Menu......................................................................................................................................... 69

6. Save & Exit Menu............................................................................................................................. 71

3. Boot Device Setting............................................................................................................................... 72

4. Setting To Turn On Power (AT operation) With AC Power On ..................................................... 73

Software RAID Setup .................................................... 75

1. Outline ..................................................................................................................................................... 76

2. Software RAID Setting in the BIOS..................................................................................................... 77

3. Delete RAID Volume.............................................................................................................................. 82

4. Software RAID Monitoring Tool.......................................................................................................... 83

1. Rapid Storage Technology Install ................................................................................................. 83

2. Starting The Rapid Storage Technology ...................................................................................... 83

3. Exiting The Rapid Storage Technology ........................................................................................ 85

4. Rebuild Mirroring............................................................................................................................. 86

5. For The Error ..................................................................................................................................... 87

6. Confirming The Error Log............................................................................................................... 88

7. RAID Setup When Replacing The Storage (OS) ......................................................................... 88

Hardware RAID Setup ................................................... 89

1. Outline ..................................................................................................................................................... 90

2. Function Specifications......................................................................................................................... 91

1. Mirror Card Product Specifications .............................................................................................. 91

2. Switch And Connector Positions And Settings ....................................................................... 92

3. Switch Settings ................................................................................................................................. 93

3. Mirror Card Operation .......................................................................................................................... 95

1. Operation Flow ................................................................................................................................. 95

2. Error Occurrence .............................................................................................................................. 96

3. RAID Setup During Storage Replacement .................................................................................. 97

4. Hot-Swapping................................................................................................................................... 99

4. OS Recovery ......................................................................................................................................... 100

5. FAQ / Troubleshooting ...................................................................................................................... 101

1. FAQ .................................................................................................................................................. 101

2. Troubleshooting ............................................................................................................................ 102

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Table of Contents

Driver & Utility ............................................................ 106

1. Outline .................................................................................................................................................. 107

2. Driver & Utility Directory .................................................................................................................. 108

3. Various Drivers .................................................................................................................................... 109

Appendix ..................................................................... 110

1. System Reference ............................................................................................................................... 111

1. Specifications (SPF14SQ1700) .................................................................................................... 111

2. Specifications (SPF14SQ1701) .................................................................................................... 115

2. Physical Dimensions ........................................................................................................................... 119

3. Commodity Model ............................................................................................................................. 121

4. Battery Disposal .................................................................................................................................. 126

1. Battery Specification..................................................................................................................... 126

2. Dispose Of The Battery ................................................................................................................ 127

5. UPS Battery .......................................................................................................................................... 129

1. UPS Battery Specifications .......................................................................................................... 129

2. Backup Time................................................................................................................................... 129

3. Life Expectancy .............................................................................................................................. 130

4. Recycle ............................................................................................................................................ 130

Replacement Parts for Maintenance .......................... 131

1. Replacement Parts for Maintenance............................................................................................... 132

Customer Support and Inquiry................................... 133

1. Services ................................................................................................................................................. 134

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Introduction

This section provides necessary information of the product

such as the outline, bundled items and manuals before

actual use.

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Introduction

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SPF14SQ1700, SPF14SQ1701 Reference Manual

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1. Related Manuals

The manuals related to the product are listed below.

Read them as necessary along with this document.

 Must Read the Following Manuals.

Name

Purpose

Contents

How to get

Product Guide

Must read this after

opening the package.

This lists the product

configuration and describes the

precautions.

Included in the package

(Printed matter)

Reference Manual

(This document)

Read this when operating

the product.

This describes the hardware

aspects such as functions and

settings.

Download from

the

Contec

website (PDF)

IPC Precaution List

Read this before operating

the product.

This describes the precautions

when using the product.

Download from

the Contec

website (PDF)

MICROSOFT

SOFTWARE

LICENSE TERMS *1

Must read this after

opening the package.

This describes the rights and

conditions of user when using

Windows software.

Download from

the Contec

website (PDF)

Windows Setup

Manual *1

Must read this after

opening the package.

This describes the Windows

Setup that is required when

using the product for the first

time.

Download from

the Contec

website (PDF)

Windows Recovery

Manual *1

Must read this after

opening the package.

This describes the procedure to

restore the factory settings

using the recovery disc, such as

when the Windows system is

damaged.

Download from

the Contec

website (PDF)

*1 Reference for pre-installed models only.

 Download End-user License Agreements

Download it from the following URL.

Download

https://www.contec.com/support/useterms/

 Download Manuals

Download the manuals accordingly from the following URL.

Download

https://www.contec.com/download/

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Introduction

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2. About The Product

This product is a 19-inch rack-mount industrial-use PC that supports the 6th (Skylake) and 7th

generation (Kaby Lake) of Intel® Core ™ series and contains the Q170 chipset.

In addition to a wide range of interfaces, the SPF14SQ1700 model also includes nine PCI bus

expansion slots, one PCI Express (x16) bus expansion slot, and one PCI Express (x8) bus expansion

slot.

In addition to a wide range of interfaces, the SPF14SQ1701 model also includes four PCI bus

expansion slots, one PCI Express (x8) bus expansion slot, two PCI Express (x4) bus expansion slot and

four PCI Express (x1) bus expansion slot.

The product adopts a highly reliable Japan-made power supply (mfd. by Nipron).

Solution-ePC is an industrial-use computer that offers BTO (Build to Order) specifications to suit the

requests of customers.

Only carefully selected components offering high reliability and stable supply are used, making the

product suitable for industrial use.

Various selections are available to meet customer requests, including OS, CPU, memory, and storage

options.

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Introduction

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3. Features

 Compatible with Intel ® Core ™ processor series

Skylake/Kaby Lake

Available with a power-saving, high-performance 6th- or 7th-generation Core processor for advanced computation and drawing

performance while minimizing power consumption.

 19-inch rack-mountable housing

The product dimensions are [430mm(W)x465mm(D)×174.8mm(H)] and designed to be mounted in a 19 inch rack.

 CPU and chipset designed for embedded devices

The adoption of embedded CPUs and chipsets makes it possible to ensure supply stability.

 Expandable up to 11 slots of PCI and PCI Express

Take advantage of the SPF14SQ1700 model’s nine PCI expansion slots, one PCI Express (x16) expansion slot, and one PCI Express (x8) (x4

signal) expansion slot.

Take advantage of the SPF14SQ1701 model’s four PCI expansion slots, one PCI Express (x16) (x8 signal) expansion slot, two PCI Express

(x8) (x4 signal) expansion slot, and four PCI Express (x4) (x1 signal) expansion slot.

 Rich variety of interfaces for freely expandable

peripherals

SPF14SQ1700 model has a variety of extended interface such as PCI Express (×16) x 1slot, PCI Express (×8) (x4 signal) x 1slot, PCI x 9,

DVI-I x 1, 1000BASE-T x 2, USB3.2 Gen1 (USB3.0) x 7 (Max.), serial (RS-232C) x 2 (Max.), serial (RS-232C/RS-422A/RS-485) x 2 (Max.).

SPF14SQ1701 model has a variety of extended interface such as PCI Express (×16) (x8 signal) x 1slot, PCI Express (×8) (x4 signal) x 2slot,

PCI Express (×4) (x1 signal) x 4slot, PCI x 4, DVI-I x 1, 1000BASE-T x 2, USB3.2 Gen1 (USB3.0) x 7 (Max.), serial (RS-232C/RS-422A/RS-485)

x 2 (Max.).

 Reliable, Japan-made power supply

The power supply, an essential component of the product, is made in Japan for superior reliability and system performance.

 Adapted an industrial motherboard

An industrial motherboard is used to achieve high reliability as well as long-term product life. Furthermore, a RAID function (selectable

from hardware mirroring or software mirroring) is also equipped and these features ensure a longer service life.

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Introduction

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4. Supported OS

 Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean) *1

 Windows 7 Professional for Embedded Systems SP1 32bit (Japanese / English)

(When selecting a 6th-generation CPU processor only)

 Windows 7 Embedded Systems 32bit (Japanese)

(When selecting a 6th-generation CPU processor only)

*1 On the SPF14SQ1701 model, only Windows 10 IoT Enterprise 2019 LTSC 64-bit

English/Japanese/Chinese/Korean is available.

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Introduction

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5. Included Items

The product consists of the items listed below.

Check, with the following list, that your package is complete.

If you discover damaged or missing items, contact your retailer.

SPF14SQ1700 model

The Main Body…1 AC power cable

(125VAC, 3p type)...1

AC power cable

(For specific use in China

or Korea) ...1 *1

DVI-Analog RGB Branch

Cable…1

Flat Screw

(#6-32UNCx4)…18 *1

Mouse...1 *1 Keyboard...1 *1 COM Cable…1 *1

Front Bezel Key...2

Security Key...2 *1

Slot Cover...1 *2

Logo Label...1

Hazardous Substances

Management...1 *1

Product Guide…1

*1 Configuration differs depending on the selection.

*2 The number of included items varies depending on the selection.

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SPF14SQ1701 model

The Main Body…1

AC power cable (125VAC, 3p

type)...1 *2

AC power cable

(Overseas specification)

...1 *1 *3

DVI-Analog RGB Branch

Cable…1

Mouse...1 *1

Keyboard...1 *1

Front Bezel Key...2

Security Key...2 *1

Hazardous Substances

Management…1 *1

Product Guide…1

*1 Configuration differs depending on the selection.

*2 Not included in some configurations.

*3 Some configurations include cables for China, South Korea, Taiwan, and North America.

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Safety Precautions

Understand the following definitions and precautions to

use the product safely.

Never fail to read them before using the product.

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Safety Precautions

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1. Safety Information

This document provides safety information using the following symbols to prevent accidents

resulting in injury or death and the destruction of equipment and resources.

Understand the meanings of these labels to operate the equipment safely.

DANGER

Signal word used to indicate an imminently hazardous situation which,

if not avoided, will result in death or serious injury.

WARNING

Signal word used to indicate a potentially hazardous situation which,

if not avoided, could result in death or serious injury.

CAUTION

Signal word used to indicate a potentially hazardous situation which,

if not avoided, could result in minor or moderate injury.

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Safety Precautions

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2. Handling Precautions

WARNING

 Always check that the power supply is turned off before connecting or disconnecting AC

power cable.

 Do not use the product in locations exposed to a flammable or corrosive gas. It may cause

explosion, fire, electrical shock, or malfunction.

 Do not touch metal parts (edge connector) with your hands. Otherwise, the product may

malfunction, or cause failure.

 When transporting the product, pack it in the same condition as delivered from the Contec or

in equal packing condition to avoid applying shock, vibration, or static electricity directly to

the product.

 Do not modify the product.

 Always turn off the power before inserting or removing the cards or cables.

 This product is not intended for use in aerospace, space, nuclear power, medical equipment,

or other applications that require a very high level of reliability. Do not use the product in

such applications.

 If using this product in applications where safety is critical such as in railways, automotive, or

disaster prevention or security systems, please contact your retailer.

 Do not attempt to replace the battery as inappropriate battery replacement poses a risk of

explosion.

 For battery replacement, contact your retailer as it must be performed as a process of repair.

 When disposing of a used battery, follow the disposal procedures stipulated under the

relevant laws and municipal ordinances. For details on replacing the battery, refer to the

appendix.

 This product is connected to a socket-outlet with earthing connection by means of a power

cord.

 This product is not suitable for use in locations where children are likely to be present.

CAUTION

 Do not use or store this product in a location exposed to high or low temperature that

exceeds range of specification or susceptible to rapid temperature changes.

e.g. - Exposure to direct sun - In the vicinity of a heat source

 Do not use this product in extremely humid or dusty locations. It is extremely dangerous to

use this product with its interior penetrated by water or any other fluid or conductive dust. If

this product must be used in such an environment, install it on a dust-proof control panel, for

example.

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Safety Precautions

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 Avoid using or storing the product in locations subject to shock or vibration that exceeds

range of specification.

 Do not use this product in the vicinity of devices that generate strong magnetic force or

noise. Such products will cause this product to malfunction.

 Avoid using or storing this product in environments with chemicals or oil mist diffused in the

air or in locations where this product may come into contact with chemicals or oil mist.

 To clean this product, wipe it gently with a soft cloth dampened with either water or mild

detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent

pealing or discoloration of the paint.

 CONTEC does not provide any guarantee for the integrity of data on storage.

 Always disconnect the power cable from the receptacle before mounting or removing the

expansion card, before connecting or disconnecting any connector.

 To prevent corruption of files, always shutdown the OS before turning off this product.

 CONTEC reserves the right to refuse to service a product modified by the user.

 In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

 Use the AC power cable that matches the power supply voltage and outlet plug that you are

using. (The supplied cable is designed for use with a 125 VAC power supply.)

 Always turn off the power before replacing storage. It is not hot-swappable. Removing the

storage during the operation may results in system damages.

 Continuously operating the product may decrease the service life of the hard disk drive, so

use the standby mode.

 Component Life:

- Power --------------The assumed life is about 4 years when the product is continuously

operated at a temperature of 40°C. However, it may be shortened

due to operating temperature.

- Battery--------------The internal calendar clock and CMOS RAM are backed by a Lithium

primary battery. The backup time at a temperature of 25°C with the

power disconnected is 7 years.

- SSD (256GB MLC) --Endurance (Terabytes Written): 370(TB)

- SSD(256GB 3D TLC) --Endurance(Terabytes Written):440(TB)

- SSD (512GB 3D TLC) --Endurance (Terabytes Written): 880(TB)

- SSD (1TB 3D TLC) --Endurance (Terabytes Written): 1,760(TB)

- System FAN --------The expected life: : 5 years at a temperature of 40°C

- CPU-FAN -----------The expected life: : 5 years at a temperature of 40°C

* Replacement of expendables is handled as a repair (there will be a charge).

 To connect with peripherals, use a grounded, shielded cable.

 Do not use a UPS (Uninterruptible Power Supply) that generates square waves. Connecting

the product to this type of UPS may lead to product failure.

 If you use this product in a noisy environment, attach a ferrite core to each cable (LAN, USB,

serial and DVI-I) to stabilize the operation.

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Safety Precautions

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 When the product power is turned on/off, undefined data may be output from the serial port.

Configure a system that can handle such a case on the receiving side.

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Safety Precautions

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1. FCC PART 15 Class A Notice

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

FCC WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

2. EN55032 Class A Notice

Warning:

Operation of this equipment in a residential environment could cause radio interference.

CAUTION

The object of the standard of this product become only a main body.

3. CCC Class A Notice

此为

A

级产品，在生活环境中，该产品可能会造成无綫电干扰。

在这种情况下，可能需要用户对干扰采取切实可行的措施。

CAUTION

This product is suitable for the CCC type.

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4. Warning Text Of Highland Demand

警告标识

Warning Sign

警告声明

Warning statement

仅适用于海拔2000m以下地区安全使用

Used only at altitudes not more than 2000m above sea level.

仅适用于非热带气候条件下安全使用

Only suitable for safe use in non-tropical climate conditions

CAUTION

The object of the standard of this product become only a main body.

5. KC Class A Notice

사사사 사사사

사 사사사 사사사 사사사사 사사사 사사사사 사사사사사사 사사 사사사사 사사사 사사사사

사사사사

사사

사사사사사

사사사

사사사사

.

CAUTION

For CCC and KC configurations, see the [Environment Requirements (page113)].

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Safety Precautions

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3. Management of Harmful Substances

关于符合中国《电子信息产品污染控制管理办法》的声明

产品中有毒有害物质的名称及含量

SPF14SQ1700-S72-xxxxxxxxxxxxx

SPF14SQ1701-S73-xxxxxxxxxxxxx

部件名称

Component Name

有毒有害物质或元素

Hazardous Substances Name

铅

(Pb)

汞

(Hg)

镉

(Cd)

六价铬

(Cr6+)

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

印刷电路板组件

(Printed Circuit Board Sub Assemblies)

× ○ ○ ○ ○ ○

电缆組件

(Cable Sub Assemblies)

○ ○ ○ ○ ○ ○

塑料部件

(Plastic Parts)

○ ○ ○ ○ ○ ○

钣金部件

(Sheet Metal)

○ ○ ○ ○ ○ ○

连接部件

(

螺丝，螺栓等

)

(Screw, Bolts etc)

○ ○ ○ ○ ○ ○

电源組件

(Power Supply Sub Assembly)

○ ○ ○ ○ ○ ○

○：表示该有害物质在该部件所有均质材料中的含量在GB/T 26572-2011规定的限量要求以下。

×：表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572-2011规定的限量要求。

4.

5.

6.

7.

8.

9.

本标志中的年数，根据「电子信息产品污染控制管理办法」和SJ/T 11364－2014「电子

信息产品污染控制标识要求」，适用于在中华人民共和国生产或进口的电子信息产品的

「环保使用期限」。在遵守使用说明书中记载的有关本产品安全和使用

上的注意事项、且没有其他法律、规定的免责事由的情况下，在从生产日开始的上述年限内，产品

中的有毒、有害物质或元素不会发生外泄或突变，使用该产品不会对环境造成严重污染或对使用者

人身、财产造成严重损害。这个「环保使用期限」不是用来保证性能的。在废弃的时候，请遵守中

华人民共和国的电子信息产品回收再利用规则。

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Safety Precautions

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4. Security Warning

When connecting to the network, be aware of security-related problems. See the examples of

Security measures below and set up the product properly along with the network devices.

1. Information Security Risks

 Unauthorized access from the outside through a network could cause the system halt, data

damage, or exposure to malware. *1

 Invaded and used as a stepping stone, a device might attack the others through networks. (a

victim becomes an assailant)

 Information might leak without realizing due to the connection to the network.

 Secondary damages such as harmful rumors, liability in damages, social credibility fall, and

opportunity loss are expected led by the troubles described above.

*1: Malware (Malicious Software) is software that brings harm to a computer system and performs

unintended operations.

2. Security Measures – e.g.

 Do not keep using the default password. (Refer to the product manual for the password

setting).

 Set a strong password.

Combined with upper and lowercase letters, and numbers so that it cannot be easily

analogized by others.

 Change the password periodically.

 Disable unnecessary network services and functions.

 Restrict access to the network with network devices. *2

 Restrict ports to be released on the network with network devices. *2

 Create a closed network connection using such as dedicated network or VPN*3

*2: Inquire for setting procedure to manufacturers.

*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by

protecting the communication path with authentication and encryption.

Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole

that are endlessly found day and night.

Please understand that risks are always involved with the Internet connection, and we strongly

recommend a user should constantly update information security measures.

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