RCA 29993 User manual

1

We bring good things to life.

29993

Caller ID with Call Waiting

Digital Messaging System

2

FCC REGISTRATION INFORMATION

Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15

and 68, FCC Rules and Regulations.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer

Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone

company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these

devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices

connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as

determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you

are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall,

where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not

practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service

immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such

temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring

a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of procedures where

such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these

changes are expected to affect the use or performance of your telephone equipment, the telephone company must give

you adequate notice, in writing, to allow you to maintain uninterrupted service.

FCC Number is located on the cabinet bottom

REN number is located on the cabinet bottom

3

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference; and (2) This device must accept any interference received, including interference

that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is

connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician

for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify

and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washing-

ton, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

WARNING:

TO PREVENT FIRE

OR ELECTRICAL SHOCK HAZARD,

DO NOT EXPOSE THIS PRODUCT

TO RAIN OR MOISTURE.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

THE LIGHTNING

FLASH AND ARROW-

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

"DANGEROUS

VOLTAGE" INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER

(OR BACK). NO USER-

SERVICEABLE PARTS IN-

SIDE. REFER SERVICING

TO QUALIFIED SERVICE

PERSONNEL.

4

TABLE OF CONTENTS

FCC REGISTRATION INFORMATION ........................2

INTERFERENCE INFORMATION ................................3

BEFORE YOU BEGIN ...............................................5

PARTS CHECKLIST .............................................. 5

MODULAR JACK REQUIREMENTS.....................5

INSTALLATION ........................................................6

SETUP ................................................................. 7

RECORDING THE GREETING ..................................7

SETTINGS ......................................................... 9

SETTING THE ANSWER STATUS .......................... 10

SETTING THE DAY/TIME ....................................11

DAY ......................................................... 11

HOUR ......................................................12

MINUTE....................................................13

SETTING THE AREA CODE .................................14

SETTING THE DISPLAY CONTRAST ....................... 16

SETTING THE RINGS TO ANSWER .......................17

USING TOLL SAVER ....................................18

SETTING THE INCOMING MESSAGE LENGTH .........18

SETTING THE SECURITY CODE............................20

ADJUSTING THE VOLUME .................................. 22

ANSWERER OPERATION .........................................23

PLAYING MESSAGES ........................................23

DELETING MESSAGES ......................................25

SINGLE MESSAGES ....................................25

ALL MESSAGES .........................................26

LEAVING A MEMO ...........................................27

MEMORY FULL................................................28

REMOTE ACCESS .............................................28

CALLER ID FEATURES ........................................... 30

CALLER ID WITH CALL WAITING ........................31

RECEIVING AND STORING CALLS ........................ 31

REVIEWING CALL RECORDS ............................... 32

DELETING CALLER ID INFO................................ 33

DIAL BACK ..................................................... 34

CHANGING THE DIAL BACK FORMAT ..............35

TROUBLESHOOTING TIPS ....................................... 37

REMOTE ACCESS CARD ...............................39

GENERAL PRODUCT CARE ..................................... 41

SERVICE .............................................................41

INDEX ................................................................42

LIMITED WARRANTY .............................................44

5

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the following items:

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular jack, which is the most common type of phone

jack and might look like the one pictured here. If you don’t have a modular jack,

call your local phone company to find out how to get one installed.

Answerer

AC power supply

25 15

10 : 25

12/08

1 - 315 - 555 - 1234

HERB GREEN

SET

GREETING

P

R

E

V

IO

U

S

MEMO

DELETE

NEW

DIAL

(ENTER)

VOICE • TIME • DAY • STAMP

Telephone line cord

6

INSTALLATION

1. Connect the telephone line cord to the LINE

jack on the back of the unit and then into a

modular wall jack.

2. Connect the telephone line cord from your

telephone into the jack on the back of the

answerer marked PHONE. (You don’t have to

connect your telephone in order for the

answerer to record incoming messages.)

3. Connect the power supply into the POWER

9V AC jack on the back of the answerer. Plug

the other end into an AC power outlet. The

unit announces, “Answer on, greeting one” and

indicates the status on the display. The time

is also shown on the display as

12:00

.

NOTE: After power is supplied to the unit, it performs a self-test. If the self-test fails, the unit displays FLASH

ERROR. If this occurs, the unit needs to be serviced.

CAUTION: Only use the Thomson 5-4077 power supply that was packed with this unit. Using other power

supplies may damage the unit

1

2

3

7

SETUP

RECORDING THE GREETING

The unit allows you to record 2 custom greetings or

use the default greeting. To select which custom

greeting the answerer will use, see “ Setting the

Answer Status”.

Before using your new answerer, you should

record a greeting . If you don't record a greeting,

callers hear a default greeting which says, “Please

leave your message after the tone.”

When recording the greeting you should be about

6 inches from the unit. Eliminate as much

background noise as possible.

1. Prepare your greeting.

Sample Greeting: Hi, this is (use your name here).

I can’t answer the phone right now, so please leave your

name, number, and a brief message after the tone, and

I’ll get back to you. Thanks.

8

2. Hold down the GREETING button. Record

after the tone.

3. Release GREETING when you finish. The unit

plays back your greeting.

To review the greeting, press and release

GREETING.

To return to the answerer's default greeting after

you've recorded one, press GREETING and

release it when you hear the tone, or press

DELETE when the greeting is playing.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

GREETING button

DELETE button

9

SETTINGS

You can customize the following settings to suit

your needs.

Answer Status Selects greeting 1, greeting

2, or answer off.

Day/Time Sets the day and time.

Area Code Sets your local area code for

Dial Back.

LCD Contrast Selects the display contrast.

Rings to Answer Selects the number of rings

before the unit answers.

Message Time Sets the length of time

allowed for incoming

messages.

Security Code Sets your 3-digit code used

for remote access to the unit.

Default Settings

Answer Status Answer on, greeting one

Time 12 a.m. Sunday

Area Code 111

LCD Contrast 2

Rings to Answer 4

Message Time 2 minutes

Security Code 123

10

SETTING THE ANSWER STATUS

This setting allows you to turn the answerer on

and select which greeting you want or to turn the

answerer off. The choices available are: Answer

On, Greeting One; Answer On, Greeting Two, and

Answer Off.

1. Press and release the MENU button. The unit

announces and displays the current answer

status.

2. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

3. Press ENTER. The unit confirms the setting

with three beeps and enters the Day/Time

menu.

NOTE: To exit setup, press PLAY/STOP.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

MENU

button

PREVIOUS button

NEXT button

ENTER

button

PLAY/STOP button

11

SETTING THE DAY/TIME

This setting allows you to set the current day and

time for the Time/Day stamp attached to each

message.

NOTE: The telephone company sends the time and

date with the Caller ID information. The unit will

reset the hour and minute each time a call is

received.

DAY

1. If you just adjusted the Answer Status menu,

skip to step 3. If you haven’t adjusted any

other setting, press and release the MENU

button.

2. Press and release ENTER until the unit

announces and displays the current day

setting.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

MENU

button

ENTER

button

12

3. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

4. Press ENTER. The unit confirms the setting

with a beep and enters the Hour menu.

HOUR

1. The unit announces and displays the current

hour setting.

2. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

3. Press ENTER. The unit confirms the setting

with a beep and enters the Minute menu.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PREVIOUS button

NEXT button

ENTER

button

13

MINUTE

1. The unit announces and displays the current

minute setting.

2. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

3. Press ENTER. The unit confirms the setting

with three beeps and enters the Area Code

menu.

NOTE: To exit setup, press PLAY/STOP.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PREVIOUS button

NEXT button

ENTER

button

PLAY/STOP button

14

SETTING THE AREA CODE

This setting allows you to set your local area code

for the Dial Back feature.

1. If you just adjusted the Day/Time menu, skip

to step 3. If you haven’t adjusted any other

setting, press and release the MENU button.

2. Press and release ENTER until the unit

announces and displays the current area code

setting.

3. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

1st digit of the area code.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

MENU

button

PREVIOUS button

NEXT button

ENTER

button

15

4. Once the 1st digit is set, press ENTER. The

unit confirms the setting with a beep and is

ready to set the next digit.

5. Follow steps 3-4 until all the digits of the area

code have been selected.

6. Press ENTER. The unit confirms the setting

with three beeps and enters the Display

Contrast menu.

NOTE: To exit setup, press PLAY/STOP.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

ENTER

button

PLAY/STOP button

16

SETTING THE DISPLAY CONTRAST

This setting allows you to select the display

contrast for easier readability.

1. If you just adjusted the Area Code menu, skip

to step 3. If you haven’t adjusted any other

setting, press and release the MENU button.

2. Press and release ENTER until the unit

announces and displays the current display

contrast setting.

3. Press and release NEXT or PREVIOUS until

the unit displays the desired setting.

4. Once the contrast is set, press ENTER. The

unit confirms the setting with three beeps

and enters the Rings to Answer menu.

NOTE: To exit setup, press PLAY/STOP.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PREVIOUS button

NEXT button

PLAY/STOP button

MENU

button

ENTER

button

17

SETTING THE RINGS TO ANSWER

This setting allows you to select the number of

rings before the unit answers a call.

1. If you just adjusted the LCD Contrast menu,

skip to step 3. If you haven’t adjusted any

other setting, press and release the MENU

button.

2. Press and release the ENTER button until the

unit announces and displays the current

rings to answer.

3. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

4. Press ENTER. The unit confirms the setting

with three beeps and enters the Message

Length menu.

NOTE: To exit setup, press PLAY/STOP.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PREVIOUS button

NEXT button

PLAY/STOP button

MENU

button

ENTER

button

18

TOLL SAVER

Toll Saver can save you the cost of a call when

you access your messages from another phone:

• If you have new messages, the unit answers

after the 2nd ring.

• If you have no new messages, the unit

answers after the 5th ring.

You can hang up after the 4th ring and save the

pay telephone or long distance charge.

SETTING THE INCOMING MESSAGE

LENGTH

This setting allows you set the maximum length

of time allowed for incoming messages. You can

choose from 1, 2 , 3, or 4 minutes.

19

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PREVIOUS button

NEXT button

MENU

button

ENTER

button

PLAY/STOP button

1. If you just adjusted the Rings to Answer

menu, skip to step 3. If you haven’t adjusted

any other setting, press and release the

MENU button.

2. Press and release ENTER until the unit

announces and displays the current incoming

message length.

3. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

setting.

4. Press ENTER. The unit confirms the setting

with three beeps and enters the Security

Code menu.

NOTE: To exit setup, press PLAY/STOP.

20

SETTING THE SECURITY CODE

This feature allows you to change the factory

default security code used for remote access to

you answerer. The default code is 123.

1. If you just adjusted the Message Length

menu, skip to step 3. If you haven’t adjusted

any other setting, press and release the

MENU button.

2. Press and release ENTER until the unit

announces and displays the current security

code setting.

3. Press and release NEXT or PREVIOUS until

the unit announces and displays the desired

1st digit of the security code.

SET

GREETING

DELETE

NEW

DIAL

(ENTER)

N

E

X

T

PLAY/STOP

VOICE • TIME • DAY • STAMP

PLAY/STOP button

MENU

button

ENTER

button

PREVIOUS button

NEXT button

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