Blackberry Pearl 8120 v4.5 User guide

User Guide

BlackBerry 8120 Smartphone

SWD-278813-0204092321-001

Contents

BlackBerry basics..................................................................................................................................................................................................................................11

About typing input methods...........................................................................................................................................................................................................................11

Type text using SureType technology...........................................................................................................................................................................................................11

Switch typing input methods..........................................................................................................................................................................................................................11

Switch applications.........................................................................................................................................................................................................................................12

Assign an application to a Convenience key...............................................................................................................................................................................................12

Set owner information....................................................................................................................................................................................................................................12

Turn on standby mode....................................................................................................................................................................................................................................12

About links........................................................................................................................................................................................................................................................12

Create a link for a PIN.....................................................................................................................................................................................................................................13

BlackBerry basics shortcuts...........................................................................................................................................................................................................................13

BlackBerry basics troubleshooting................................................................................................................................................................................................................13

Shortcuts................................................................................................................................................................................................................................................15

BlackBerry basics shortcuts...........................................................................................................................................................................................................................13

Phone shortcuts...............................................................................................................................................................................................................................................15

Camera and video camera shortcuts............................................................................................................................................................................................................15

Media shortcuts...............................................................................................................................................................................................................................................16

Message shortcuts..........................................................................................................................................................................................................................................16

Typing shortcuts...............................................................................................................................................................................................................................................17

Search shortcuts.............................................................................................................................................................................................................................................. 17

Attachment shortcuts.....................................................................................................................................................................................................................................18

Browser shortcuts............................................................................................................................................................................................................................................18

Map shortcuts..................................................................................................................................................................................................................................................18

Calendar shortcuts..........................................................................................................................................................................................................................................19

Phone...................................................................................................................................................................................................................................................... 21

Phone basics.....................................................................................................................................................................................................................................................21

Emergency calls..............................................................................................................................................................................................................................................23

Volume..............................................................................................................................................................................................................................................................23

Voice mail.........................................................................................................................................................................................................................................................24

Speed dial........................................................................................................................................................................................................................................................24

Conference calls..............................................................................................................................................................................................................................................25

Caller ID...........................................................................................................................................................................................................................................................26

Call logs............................................................................................................................................................................................................................................................27

Call waiting......................................................................................................................................................................................................................................................28

Call forwarding...............................................................................................................................................................................................................................................29

Call blocking.....................................................................................................................................................................................................................................................31

Fixed dialing....................................................................................................................................................................................................................................................32

Smart dialing...................................................................................................................................................................................................................................................33

TTY support......................................................................................................................................................................................................................................................34

Multiple phone numbers................................................................................................................................................................................................................................35

Phone options..................................................................................................................................................................................................................................................35

Phone shortcuts...............................................................................................................................................................................................................................................15

Phone troubleshooting...................................................................................................................................................................................................................................37

Voice dialing..........................................................................................................................................................................................................................................41

Make a call using a voice command.............................................................................................................................................................................................................41

Dial an extension using a voice command..................................................................................................................................................................................................41

Check your phone number using a voice command..................................................................................................................................................................................41

Check the wireless coverage level using a voice command.....................................................................................................................................................................41

Check the battery power level using a voice command............................................................................................................................................................................41

Change the voice dialing language..............................................................................................................................................................................................................41

Turn off choice lists for voice commands....................................................................................................................................................................................................42

Turn off voice prompts...................................................................................................................................................................................................................................42

Set playback options for voice dialing.........................................................................................................................................................................................................42

Set the matching sensitivity level for voice commands............................................................................................................................................................................42

Improve voice recognition of numbers........................................................................................................................................................................................................43

Voice dialing troubleshooting.......................................................................................................................................................................................................................43

Camera and video camera................................................................................................................................................................................................................. 45

Take a picture .................................................................................................................................................................................................................................................45

Zoom in to or out from a subject..................................................................................................................................................................................................................45

View the number of remaining pictures......................................................................................................................................................................................................45

Record a video.................................................................................................................................................................................................................................................45

View the amount of memory available for recording videos...................................................................................................................................................................46

Camera and video camera options..............................................................................................................................................................................................................46

Camera and video camera shortcuts............................................................................................................................................................................................................15

Camera and video camera troubleshooting................................................................................................................................................................................................47

Media..................................................................................................................................................................................................................................................... 49

Transferring and downloading media files.................................................................................................................................................................................................49

Playing media files and recording voice notes...........................................................................................................................................................................................51

Managing media files.....................................................................................................................................................................................................................................53

Viewing pictures..............................................................................................................................................................................................................................................57

Managing pictures.........................................................................................................................................................................................................................................59

Media card options.........................................................................................................................................................................................................................................60

Media shortcuts...............................................................................................................................................................................................................................................16

Media troubleshooting...................................................................................................................................................................................................................................62

Messages...............................................................................................................................................................................................................................................65

Message basics...............................................................................................................................................................................................................................................65

Email messages...............................................................................................................................................................................................................................................70

PIN messages..................................................................................................................................................................................................................................................77

SMS text messages.........................................................................................................................................................................................................................................78

MMS messages................................................................................................................................................................................................................................................81

Message list options.......................................................................................................................................................................................................................................85

Message shortcuts..........................................................................................................................................................................................................................................16

Message troubleshooting..............................................................................................................................................................................................................................90

Typing....................................................................................................................................................................................................................................................95

Typing basics...................................................................................................................................................................................................................................................95

Typing input methods....................................................................................................................................................................................................................................97

Spelling checker.............................................................................................................................................................................................................................................98

Custom dictionary.........................................................................................................................................................................................................................................100

AutoText..........................................................................................................................................................................................................................................................101

Typing shortcuts...............................................................................................................................................................................................................................................17

Typing troubleshooting................................................................................................................................................................................................................................103

Search..................................................................................................................................................................................................................................................105

Messages, attachments, and web pages...................................................................................................................................................................................................105

Organizer data...............................................................................................................................................................................................................................................107

Search shortcuts..............................................................................................................................................................................................................................................17

Attachments.......................................................................................................................................................................................................................................109

Attachment basics........................................................................................................................................................................................................................................109

Document attachments.................................................................................................................................................................................................................................111

Spreadsheet attachments..............................................................................................................................................................................................................................111

Media attachments........................................................................................................................................................................................................................................112

Presentation attachments............................................................................................................................................................................................................................113

vCard contact attachments..........................................................................................................................................................................................................................114

Attachment shortcuts.....................................................................................................................................................................................................................................18

Attachment troubleshooting........................................................................................................................................................................................................................115

Synchronization..................................................................................................................................................................................................................................117

About synchronization...................................................................................................................................................................................................................................117

Reconcile email messages over the wireless network..............................................................................................................................................................................117

Delete email messages over the wireless network...................................................................................................................................................................................117

Prerequisites: Wireless data synchronization............................................................................................................................................................................................118

Synchronize organizer data over the wireless network...........................................................................................................................................................................118

About synchronization conflicts..................................................................................................................................................................................................................118

Manage email reconciliation conflicts........................................................................................................................................................................................................118

Manage data synchronization conflicts.....................................................................................................................................................................................................119

About backing up and restoring device data.............................................................................................................................................................................................119

Prerequisites: Wireless data restoration.................................................................................................................................................................................................... 119

Delete all device data....................................................................................................................................................................................................................................119

Empty the deleted items folder on your computer from your device.....................................................................................................................................................119

Synchronization troubleshooting...............................................................................................................................................................................................................120

Browser.................................................................................................................................................................................................................................................123

Browser basics...............................................................................................................................................................................................................................................123

Browser bookmarks.......................................................................................................................................................................................................................................127

Web feeds.......................................................................................................................................................................................................................................................129

Browser options..............................................................................................................................................................................................................................................131

Browser security............................................................................................................................................................................................................................................134

Browser push.................................................................................................................................................................................................................................................136

Browser shortcuts............................................................................................................................................................................................................................................18

Browser troubleshooting..............................................................................................................................................................................................................................138

Applications........................................................................................................................................................................................................................................139

Add an application........................................................................................................................................................................................................................................139

View properties for an application.............................................................................................................................................................................................................139

Delete a third-party application.................................................................................................................................................................................................................139

Receive a device password prompt before you add an application......................................................................................................................................................139

View the size of an application database..................................................................................................................................................................................................139

About upgrading the BlackBerry Device Software..................................................................................................................................................................................140

Prerequisites: Upgrading the BlackBerry Device Software over the wireless network.....................................................................................................................140

Upgrade the BlackBerry Device Software.................................................................................................................................................................................................140

Return to the previous version of the BlackBerry Device Software......................................................................................................................................................140

Delete the previous version of the BlackBerry Device Software............................................................................................................................................................141

Application troubleshooting.........................................................................................................................................................................................................................141

Maps.....................................................................................................................................................................................................................................................143

Map basics......................................................................................................................................................................................................................................................143

Navigation......................................................................................................................................................................................................................................................144

Maps bookmarks...........................................................................................................................................................................................................................................145

Map options...................................................................................................................................................................................................................................................146

Map shortcuts..................................................................................................................................................................................................................................................18

Maps troubleshooting..................................................................................................................................................................................................................................148

GPS technology.................................................................................................................................................................................................................................149

About GPS technology.................................................................................................................................................................................................................................149

Get your GPS location..................................................................................................................................................................................................................................149

Prevent others from tracking your location..............................................................................................................................................................................................149

GPS technology troubleshooting...............................................................................................................................................................................................................149

Contacts................................................................................................................................................................................................................................................151

Contact basics................................................................................................................................................................................................................................................151

Customizing contacts...................................................................................................................................................................................................................................153

Categories......................................................................................................................................................................................................................................................154

Mailing lists....................................................................................................................................................................................................................................................156

Multiple address books.................................................................................................................................................................................................................................157

SIM card phone book....................................................................................................................................................................................................................................158

Contact list options.......................................................................................................................................................................................................................................159

Contact troubleshooting..............................................................................................................................................................................................................................160

Calendar...............................................................................................................................................................................................................................................161

Calendar basics..............................................................................................................................................................................................................................................161

Meetings.........................................................................................................................................................................................................................................................163

Calendar options...........................................................................................................................................................................................................................................165

Multiple calendars........................................................................................................................................................................................................................................168

Calendar shortcuts..........................................................................................................................................................................................................................................19

Calendar troubleshooting............................................................................................................................................................................................................................169

Tasks......................................................................................................................................................................................................................................................171

Task basics.......................................................................................................................................................................................................................................................171

Categories......................................................................................................................................................................................................................................................154

Task list options.............................................................................................................................................................................................................................................174

Memos...................................................................................................................................................................................................................................................177

Memo basics...................................................................................................................................................................................................................................................177

Categories......................................................................................................................................................................................................................................................154

Memo list options..........................................................................................................................................................................................................................................179

Alarm.....................................................................................................................................................................................................................................................181

About the alarm..............................................................................................................................................................................................................................................181

Turn on the alarm...........................................................................................................................................................................................................................................181

Silence the alarm...........................................................................................................................................................................................................................................181

Calculator............................................................................................................................................................................................................................................183

Use the calculator.........................................................................................................................................................................................................................................183

Convert a measurement...............................................................................................................................................................................................................................183

Bluetooth technology.......................................................................................................................................................................................................................185

Bluetooth technology basics.......................................................................................................................................................................................................................185

Bluetooth technology options.....................................................................................................................................................................................................................187

Bluetooth technology troubleshooting......................................................................................................................................................................................................190

Date and time.....................................................................................................................................................................................................................................193

Set the date and time...................................................................................................................................................................................................................................193

Get the date and time from the wireless network automatically..........................................................................................................................................................193

Date and time troubleshooting...................................................................................................................................................................................................................193

Notification profiles..........................................................................................................................................................................................................................195

Notification basics........................................................................................................................................................................................................................................195

LED notification.............................................................................................................................................................................................................................................197

Custom notification......................................................................................................................................................................................................................................198

Notification profile troubleshooting.........................................................................................................................................................................................................200

BlackBerry Messenger......................................................................................................................................................................................................................201

Contacts..........................................................................................................................................................................................................................................................201

Conversations................................................................................................................................................................................................................................................203

Availability.....................................................................................................................................................................................................................................................205

Display and keyboard.......................................................................................................................................................................................................................207

Backlighting..................................................................................................................................................................................................................................................207

Display options.............................................................................................................................................................................................................................................207

Keyboard options.........................................................................................................................................................................................................................................209

Themes............................................................................................................................................................................................................................................................210

Display troubleshooting................................................................................................................................................................................................................................211

Language.............................................................................................................................................................................................................................................213

Change the display language......................................................................................................................................................................................................................213

Add a display language................................................................................................................................................................................................................................213

Delete a display language............................................................................................................................................................................................................................213

About typing input languages......................................................................................................................................................................................................................98

Change the typing input language..............................................................................................................................................................................................................98

Switch typing input methods..........................................................................................................................................................................................................................11

Turn off the shortcut for switching typing input languages...................................................................................................................................................................214

Change the input options for SureType technology.................................................................................................................................................................................98

Change the voice dialing language..............................................................................................................................................................................................................41

Change the display options for contacts...................................................................................................................................................................................................159

Language troubleshooting...........................................................................................................................................................................................................................215

Wireless network coverage...............................................................................................................................................................................................................217

Find information about wireless coverage indicators..............................................................................................................................................................................217

Turn off a wireless connection ....................................................................................................................................................................................................................217

Network connection indicators...................................................................................................................................................................................................................217

Turn on wireless coverage notification......................................................................................................................................................................................................198

Check the wireless coverage level using a voice command.....................................................................................................................................................................41

About the preferred wireless network list.................................................................................................................................................................................................218

Add a wireless network to the preferred wireless network list..............................................................................................................................................................218

Change the order of preferred wireless networks....................................................................................................................................................................................219

Delete a wireless network from the preferred wireless network list.....................................................................................................................................................219

Turn off data service....................................................................................................................................................................................................................................220

About roaming..............................................................................................................................................................................................................................................220

Switch wireless networks manually...........................................................................................................................................................................................................220

Verify the status of network connections and services..........................................................................................................................................................................220

Wi-Fi connection settings.............................................................................................................................................................................................................................221

Advanced Wi-Fi connection settings.........................................................................................................................................................................................................224

UMA connection settings............................................................................................................................................................................................................................226

Wireless network coverage troubleshooting............................................................................................................................................................................................226

Power, battery, and memory...........................................................................................................................................................................................................229

Turn off your device.....................................................................................................................................................................................................................................229

Set your device to turn on and turn off automatically............................................................................................................................................................................229

Check the battery power level....................................................................................................................................................................................................................229

Check the battery power level using a voice command............................................................................................................................................................................41

Reset the device...........................................................................................................................................................................................................................................229

Extend battery life........................................................................................................................................................................................................................................229

View the amount of available memory on your device...........................................................................................................................................................................230

Best practice: Optimizing your device performance...............................................................................................................................................................................230

SIM card...............................................................................................................................................................................................................................................231

About the SIM card phone book.................................................................................................................................................................................................................158

Add a contact to your SIM card .................................................................................................................................................................................................................158

Copy contacts from your SIM card to your address book.......................................................................................................................................................................158

Copy a contact from your address book to your SIM card......................................................................................................................................................................158

Change a SIM card contact.........................................................................................................................................................................................................................159

Delete a SIM card contact...........................................................................................................................................................................................................................159

Store SMS text messages on your SIM card...............................................................................................................................................................................................79

About SIM card security...............................................................................................................................................................................................................................232

Protect your SIM card with a PIN code.....................................................................................................................................................................................................233

Change the SIM card PIN code..................................................................................................................................................................................................................233

Change the display name for a phone number........................................................................................................................................................................................233

Security............................................................................................................................................................................................................................................... 235

Security basics..............................................................................................................................................................................................................................................235

Password keeper...........................................................................................................................................................................................................................................236

Encryption......................................................................................................................................................................................................................................................238

Memory cleaning..........................................................................................................................................................................................................................................240

Certificates.....................................................................................................................................................................................................................................................241

Certificate servers.........................................................................................................................................................................................................................................247

Key stores......................................................................................................................................................................................................................................................249

Smart cards....................................................................................................................................................................................................................................................251

Software tokens............................................................................................................................................................................................................................................254

VPN settings..................................................................................................................................................................................................................................................255

About PGP keys............................................................................................................................................................................................................................................256

About security self-tests.............................................................................................................................................................................................................................256

Verify security software ..............................................................................................................................................................................................................................256

Security troubleshooting.............................................................................................................................................................................................................................256

Third-party application control.....................................................................................................................................................................................................259

About permissions for third-party applications......................................................................................................................................................................................259

Reset connection permissions for third-party applications .................................................................................................................................................................259

About direct Internet connections for third-party applications...........................................................................................................................................................259

Set up a direct Internet connection for a third-party application........................................................................................................................................................259

Set permissions for a third-party application..........................................................................................................................................................................................259

Connection permissions for third-party applications.............................................................................................................................................................................260

Interaction permissions for third-party applications.............................................................................................................................................................................260

Data permissions for third-party applications.........................................................................................................................................................................................261

BrickBreaker......................................................................................................................................................................................................................................263

About BrickBreaker......................................................................................................................................................................................................................................263

BrickBreaker capsules.................................................................................................................................................................................................................................263

BrickBreaker scoring....................................................................................................................................................................................................................................264

Play BrickBreaker.........................................................................................................................................................................................................................................264

Adjust the volume...........................................................................................................................................................................................................................................23

Set the paddle speed...................................................................................................................................................................................................................................264

Submit a score to the BrickBreaker high score web site........................................................................................................................................................................265

Check the high scores on the BrickBreaker web site.............................................................................................................................................................................265

Service books.....................................................................................................................................................................................................................................267

About service books.....................................................................................................................................................................................................................................267

Accept a service book .................................................................................................................................................................................................................................267

Delete a service book...................................................................................................................................................................................................................................267

Troubleshooting................................................................................................................................................................................................................................269

BlackBerry basics troubleshooting................................................................................................................................................................................................................13

Phone troubleshooting...................................................................................................................................................................................................................................37

Voice dialing troubleshooting.......................................................................................................................................................................................................................43

Camera and video camera troubleshooting................................................................................................................................................................................................47

Media troubleshooting...................................................................................................................................................................................................................................62

Message troubleshooting..............................................................................................................................................................................................................................90