Arris SBM1000 User manual

User Guide

ARRIS SURFboard

®

SBM1000 SMART Video Adapter Kit*

*SBM1100

SBM1400

No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation,

transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this

publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or

change.

ARRIS, SURFboard, and the ARRIS logo are trademarks or registered trademarks of ARRIS Enterprises, Inc. All other trademarks are the property

of their respective owners.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC, and are used by ARRIS

under license. All other product or service names are the property of their respective owners.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at

any time.

Safety and Regulatory Information

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Safety and Regulatory

Information

IMPORTANT SAFETY INSTRUCTIONS

• Read This Before You Begin — When using your equipment, basic safety precautions should always be followed to reduce

the risk of fire, electric shock, and injury to persons, including the following:

• Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to

all safety precautions. Retain the instructions for future reference.

• This device must be installed and used in strict accordance with manufacturer’s instructions, as described in the user

documentation that is included with the device.

• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed

to this device.

• To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be exposed to dripping or

splashing. Do not place objects filled with liquids, such as vases, on the device.

• This device was qualified under test conditions that included the use of the supplied cables between system components. To

ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.

• Different types of cord sets may be used for connections to the main POWER supply circuit. Use only a main line cord that

complies with all applicable device safety requirements of the country of use.

• Installation of this device must be in accordance with national wiring codes and conform to local regulations.

• Operate this device only from the type of power source indicated on the device’s marking label. If you are not sure of the type

of power supplied to your home, consult your dealer or local power company.

• Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets,

extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in

a shock or fire hazard.

• Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay

particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they

exit from the device.

• Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

• Place the device to allow for easy access when disconnecting the power cord of the device from the AC wall outlet.

• Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of

the blades exposed.

• Place this device on a stable surface.

• Avoid damaging the device with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable-

TV wall outlet.

• Always first touch the coaxial cable connector on the device when disconnecting or reconnecting the Ethernet cable from the

device or user’s PC.

• It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to

avoid damaging the device by local lightning strikes and other electrical surges.

• Postpone installation until there is no risk of thunderstorm or lightning activity in the area.

• Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or

near a swimming pool.

i

Safety and Regulatory Information

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• Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat

and humidity and keep the device free from vibration and dust.

• Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the

device or use forced air to remove dust.

• For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to

lightning and power surges.

• Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that

the device is in safe operating condition.

• Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting

instructions. Refer all servicing to qualified service personnel.

This device should not be used in an environment that exceeds 104º F (40º C).

SAVE THE ABOVE INSTRUCTIONS

Note to CATV System Installer — This reminder is provided to call the CATV system installer’s attention to Article 820.93 and

820.100 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the

Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

FCC STATEMENTS

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference, and (2) This device must accept any interference received, including interference that may cause

undesired operation.

FCC CAUTION: Any changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to

operate the equipment.

FCC Declaration of Conformity

ARRIS Enterprises, Inc., 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the SURFboard

®

SBM1000

SMART Video Adapter Series complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.

Industry Canada (IC) Statement

CAN ICES-3 (B)/NMB-3 (B)

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Contents

Safety and Regulatory Information .......................................................................................................... iii

Introduction ................................................................................................................................................. 1

Product Overview ......................................................................................................................................... 1

Standard Features................................................................................................................................... 1

In the Box ...................................................................................................................................................... 2

Contact Information ...................................................................................................................................... 3

Product Overview ....................................................................................................................................... 4

Front Panel .................................................................................................................................................... 4

Rear Panel ..................................................................................................................................................... 6

Installing the MoCA Adapters ................................................................................................................... 7

Pre-installation Guidelines ............................................................................................................................. 7

Getting Started .............................................................................................................................................. 7

Network Service Providers List .............................................................................................................. 8

Home Network Installation Scenarios .................................................................................................... 8

1 Cable Network Installations ..................................................................................................................... 10

1.1 Installing for Cable with Separate Cable Modem & Router ........................................................... 11

1.2 Installing for Cable with an Integrated Cable Modem & Router

(without MoCA Capability) .............................................................................................................. 14

1.3 Installing for Cable with Integrated Cable Modem & Router

(with MoCA).................................................................................................................................... 17

2 AT&T Telco Installations ........................................................................................................................... 19

2.1 Installing for AT&T U-verse with a Separate Wi-Fi Router ............................................................. 20

2.2 Installing for AT&T U-verse with AT&T Gateway-Integrated

Modem & Router ............................................................................................................................ 22

2.3 Installing for AT&T U-verse with an Ethernet-connected

Set-top Box ..................................................................................................................................... 24

3 Verizon FiOS Installation .......................................................................................................................... 26

4 Dish/EchoStar Installation ........................................................................................................................ 28

5 DirecTV Installations ................................................................................................................................. 30

5.1 Installing for DirecTV with Single Wire Multi-Switch (SWiM) ........................................................ 31

5.2 Installing for DirecTV (non-SWiM) .................................................................................................. 33

6 Over-the-Air (OTA) Installation ................................................................................................................. 35

Setting Up Access to the Web Admin Interface .................................................................................... 37

Configure a Temporary IP Address ............................................................................................................. 37

Access the SBM1000 Web Admin Interface .............................................................................................. 41

Change My IP Address Back to the Original Configuration ........................................................................ 42

Configuring the MoCA Adapters ............................................................................................................. 46

Tables

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Prevent Unauthorized Access ..................................................................................................................... 46

Manage Your Passwords ............................................................................................................................ 46

Change Your Administrator Security Password ................................................................................... 47

Change the MoCA Network Security Password .................................................................................. 48

Find Current Network Security Password ............................................................................................ 49

Restore Factory Defaults ............................................................................................................................ 50

Change the Adapter IP Configuration ......................................................................................................... 51

Upgrade the Adapter Firmware................................................................................................................... 52

Change the Default MoCA Beacon Power Level ........................................................................................ 53

Change the Default MoCA Channel of Operation ....................................................................................... 55

Access the SBM1000 MoCA Statistics ...................................................................................................... 57

Troubleshooting Tips ................................................................................................................................ 59

Solutions...................................................................................................................................................... 59

Adapter Configuration Screen Definitions ............................................................................................. 62

Settings Screens ......................................................................................................................................... 62

MoCA Setup ......................................................................................................................................... 62

Device Setup ........................................................................................................................................ 64

Status Screens ............................................................................................................................................ 65

Device Status ........................................................................................................................................ 65

PHY Rates ............................................................................................................................................. 67

Advanced Screens ...................................................................................................................................... 68

Security Setup ...................................................................................................................................... 68

Upgrade ................................................................................................................................................ 70

Warranty Information ............................................................................................................................... 72

Tables

Table 1 – SBM1000 Video Adapter Package Contents ................................................................................. 2

Table 2 – SMART Video Adapter Front Panel LEDs ...................................................................................... 5

Table 3 – SMART Video Adapter Rear Panel Ports & Connectors ................................................................ 6

Table 4 – Troubleshooting Solutions ........................................................................................................... 59

Table 5 – MoCA Setup Screen-Field Descriptions ...................................................................................... 63

Table 6 – Device Setup Screen-Field Descriptions ..................................................................................... 64

Table 7 – Device Status Screen-Field Descriptions..................................................................................... 66

Table 8 – PHY Rates Status Screen-Field Descriptions .............................................................................. 67

Table 9 – Advanced Security Setup Screen-Field Descriptions .................................................................. 69

Table 10 – Advanced Upgrade Screen-Field Descriptions .......................................................................... 71

Figures

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Figures

Figure 1 – SBM1100 Single-Port SMART Video Adapter Front View ........................................................... 4

Figure 2 – SBM1400 Four-Port SMART Video Adapter Front View .............................................................. 4

Figure 3 – SBM1100 One-Port SMART Video Adapter Rear View ............................................................... 6

Figure 4 – SBM1400 Four-Port SMART Video Adapter Rear View ............................................................... 6

Figure 5 – Installation Scenarios Flowchart ................................................................................................... 9

Figure 6 – Cable Network Installations Flowchart....................................................................................... 10

Figure 7 – Cable Installation with Separate Cable Modem & Router ......................................................... 11

Figure 8 – Room 1: SBM1400 Adapter Installation ..................................................................................... 12

Figure 9 – Room 2: SBM1100 Adapter Installation with Cable Modem & Router ..................................... 12

Figure 10 – Cable/Telco Installation with Integrated Cable Modem & Router ............................................ 14

Figure 11 – Room 1: SBM1400 Adapter Installation ................................................................................... 15

Figure 12 – Room 2: SBM1100 Adapter Installation with Gateway ........................................................... 15

Figure 13 – Cable/Telco Installation with Integrated Cable Modem/Router with MoCA ............................ 17

Figure 14 – Room 1: SBM1400 Adapter Installation ................................................................................... 18

Figure 15 – AT&T Telco Installations Flowchart .......................................................................................... 19

Figure 16 – AT&T U-verse Installation with Separate Wi-Fi Router ............................................................ 20

Figure 17 – Room 1: SBM1400 Adapter Installation ................................................................................... 21

Figure 18 – Room 1: AT&T U-verse Installation with Gateway ................................................................... 22

Figure 19 – Room 1: SBM1400 Adapter Installation ................................................................................... 23

Figure 20 – AT&T U-verse Installation with Ethernet-connected Set-top Box ............................................ 24

Figure 21 – Room 1: SBM1400 Adapter Installation ................................................................................... 25

Figure 22 – Verizon FiOS Installation .......................................................................................................... 26

Figure 23 – Room 1: SBM1400 Adapter Installation ................................................................................... 27

Figure 24 – Dish/EchoStar Installation ........................................................................................................ 28

Figure 25 – Room 1: SBM1400 Adapter Installation ................................................................................... 29

Figure 26 – DirecTV Installations Flowchart ................................................................................................ 30

Figure 27 – DirecTV Installation with Single Wire Multi-Switch (SWiM) .................................................... 31

Figure 28 – DirecTV Installation (Non-SWiM) .............................................................................................. 33

Figure 29 – Room 1: SBM1400 Adapter Installation ................................................................................... 34

Figure 30 – Over-the-Air (OTA) Installation ................................................................................................. 35

Figure 31 – Room 1: SBM1400 Adapter Installation ................................................................................... 36

Figure 32 – Changing My Admin Security Password .................................................................................. 47

Figure 33 – Changing My Network Security Password .............................................................................. 48

Figure 34 – Finding the Current Network Security Password ..................................................................... 49

Figure 35 – Restoring Factory Default Settings .......................................................................................... 50

Figure 36 – Changing the Adapter IP Configuration .................................................................................... 51

Figure 37 – Upgrade Firmware Screen ....................................................................................................... 52

Figure 38 – Change Default MoCA Beacon Power Level Screen ............................................................... 54

Figures

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Figure 39 – Change Default MoCA Channel of Operation Screen .............................................................. 55

Figure 40 – Select Single Channel of Operation Screen ............................................................................. 56

Figure 41 – MoCA Adapter Device Status Screen ...................................................................................... 57

Figure 42 – MoCA Adapter(s) PHY Rates Screen ....................................................................................... 58

Figure 43 – MoCA Setup Screen ................................................................................................................ 62

Figure 44 – Device Setup Screen ................................................................................................................ 64

Figure 45 – Device Status Screen ............................................................................................................... 65

Figure 46 – PHY Rates Status Screen ......................................................................................................... 67

Figure 47 – Advanced Security Setup Screen ............................................................................................. 68

Figure 48 – Advanced Upgrade Screen ....................................................................................................... 70

Introduction

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•

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Introduction

Product Overview

Your new ARRIS SURFboard

®

SBM1000 SMART Video Adapters are high-performance network

adapters which use Multimedia over Coax (MoCA) technology to enable connectivity of

Ethernet-enabled devices in your home through the existing coaxial cable network. MoCA allows

you to share high-definition IP-based multi-media content to multiple Ethernet-enabled devices

such as home computers, Smart TVs, set-top boxes, gaming devices, and multi-room DVRs in

every room of the house serviced by the coaxial cable network.

There are two SMART video adapters included in your adapter kit. The SBM1100, a single

Ethernet port MoCA adapter, enables you to connect an existing cable modem/router/network

device to your coaxial cable network. The SBM1400, a four Ethernet port MoCA adapter, enables

you to connect up to four network devices to your coaxial cable network.

The SBM1000 adapters will coexist with Telco, Cable, and Satellite TV services. Set up is easy. If

you already have available coaxial cable outlets, you will not have to install any new wires or

cables.

This guide provides instructions for installing and setting up the SBM1000 SMART Video

Adapters on your home network to share audio-visual media content in multiple rooms in your

home.

Standard Features

• Built-in MoCA 1.1 technology that works with your existing wireless and MoCA networks

• Supports Cable, Verizon FiOS

®

, U-Verse

®

, and DirecTV

®

networks

• Supports 10/100 Mbps Ethernet connections

• Easy to install – requires no new electrical or cable wiring

• Uses existing home coaxial cabling

• Plugs into the existing cable outlet in your home

• Automatically detects and connects to the existing coaxial cable network

• Delivers high-speed Internet access to HDTVs, set-top boxes, gaming consoles, and other

Ethernet-enabled electronic devices in your home

• Front panel status LEDs

• Password protection for secure access control

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In the Box

Before getting started, check that the following items are included in the SBM1000 box. If any

items are missing, please contact ARRIS Technical Support Center at: 1-877-466-8646.

Table 1 – SBM1000 Video Adapter Package Contents

ITEM DESCRIPTION

SBM1100 MoCA

Adapter

Single Ethernet port MoCA adapter to connect a

single Ethernet-enabled device

SBM1400 MoCA

Adapter

Four Ethernet port MoCA adapter to connect up

to four Ethernet-enabled devices

Power Adapters (2)

Provides power to the MoCA adapter(s) through

an electrical outlet connection

WARNING! Only use the power adapters included in

the SBM1000 adapter kit. If you use any other power

adapter, permanent damage to your MoCA adapters

may occur and also void the warranty.

Ethernet Cables (2)

Standard Category 5, or higher, cables for

connecting Ethernet-enabled devices

Coaxial cables (4)

Standard shielded RG6 coaxial cables for

connecting to the home coaxial cable network

RF Splitters (2)

Used for connecting two or more coaxial cable

devices, such as a cable modem, set-top box, or

MoCA adapter to a single coaxial cable outlet

MoCA Filter

Used to limit MoCA signal strength and improve

network performance

Software License &

Regulatory Card

Contains software license, warranty, and safety

information for the MoCA adapters

Quick Start Guide

Provides instructions for installing the MoCA

adapters with other Ethernet-enabled devices on

the high-speed cable home network

Introduction

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Contact Information

To contact technical support or obtain additional ARRIS product information:

• Visit the ARRIS Consumer Care website at www.arrisi.com/consumer

• Call ARRIS Technical Support Center at 1-877-466-8646 (USA)

Product Overview

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Product Overview

Front Panel

Figure 1 – SBM1100 Single-Port SMART Video Adapter Front View

Figure 2 – SBM1400 Four-Port SMART Video Adapter Front View

2

Product Overview

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Table 2 – SMART Video Adapter Front Panel LEDs

LED LED INDICATORS & STATUS

Power

Green-SOLID: Indicates power is properly connected to the

MoCA adapter and is finished booting

Green-FLASHING: Indicates the MoCA adapter is booting

FLASHING: Concurrent flashing indicates a validation failure

of both the primary and secondary firmware image on the

device

Coax

Green-SOLID: Indicates a network connection is made with

one or more MoCA adapters

Green-FLASHING: Indicates the MoCA adapter is passing

data traffic on the MoCA network

FLASHING: Concurrent flashing indicates a validation failure

of both the primary and secondary firmware image on the

device

Speed

Green-SOLID: Indicates a MoCA network connection with a

225 Mbps or greater transfer rate with each MoCA-enabled

device on the MoCA network

Amber-SOLID: Indicates a MoCA network connection with at

least a 150 to 225 Mbps transfer rate with each MoCA-

enabled device on the MoCA network

Amber-FLASHING: Indicates the MoCA adapter is searching

for a MoCA network

FLASHING: Concurrent flashing indicates a validation failure

of both the primary and secondary firmware image on the

device

LED-OFF (Not lit): Indicates a MoCA network connection

with less than 150 Mbps transfer rate with any single MoCA-

enabled device on the MoCA network

Ethernet

Green-SOLID: Indicates the MoCA adapter has made a

network connection with a network device on the indicated

Ethernet port

Green-FLASHING: Indicates the MoCA adapter is actively

sending or receiving data over the indicated Ethernet port

Product Overview

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Rear Panel

Figure 3 – SBM1100 One-Port SMART Video Adapter Rear View

Figure 4 – SBM1400 Four-Port SMART Video Adapter Rear View

Table 3 – SMART Video Adapter Rear Panel Ports & Connectors

PORT NAME DESCRIPTION

Coax In

Connects the

MoCA adapter to the existing home coaxial cable network.

Ethernet

SBM1100: Ethernet port for a network connection to an Ethernet-enabled

device such as a router, computer, tablet, Smart TV, set-top box (STB), or

DVR.

SBM1400: Four Ethernet ports for network connections to

network-enabled devices such as a computer, game console, Blu-ray

players, Smart TV, set-top box, or DVR.

Reset

Press and hold the Reset button for at least 2 seconds, but no more than

five seconds to reboot the MoCA adapter and maintain the current MoCA

adapter settings.

If you experience a problem, you can push this recessed button to reset

the

MoCA adapter.

Note: It is recommended that you do not power OFF the MoCA adapters,

but use the Reset button.

Press and hold the button for at least five seconds, but no more than 15

seconds to restore the MoCA adapter to its factory default configuration.

Power

Power connector for the +5VDC only power adapter

Installing the MoCA Adapters

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Installing the MoCA

Adapters

This product is for indoor use only. Do not route the Ethernet cable(s)

outside of the building. Exposure of the cables to lightning could create a

safety hazard and damage the product.

Pre-installation Guidelines

You can quickly and easily set up your home MoCA network with the SBM1000 adapters. No

additional wiring or hardware installation is required before starting this installation.

• For homes with a pre-existing MoCA network, you can install one or more SBM1000 adapters

to extend your network.

• For homes with no pre-existing MoCA network or Ethernet-enabled devices, two or more

SBM1000 adapters are needed to create a MoCA network.

Note: If there is no pre-existing MoCA network or MoCA-enabled set-top boxes in your

home, you will need a minimum of two MoCA adapters to establish a MoCA Network.

• The rooms that you are planning to be part of the home network must have an existing

coaxial network connection. If the coaxial connection can receive broadcast television service,

make sure that it is NOT receiving more than one of the following:

ο Over-the-Air (OTA) Television from an antenna

ο DirecTV Satellite

ο Telco or Cable TV on the same coaxial cable

Getting Started

The following is a list of the general steps that you will perform to create your home MoCA

network using the SBM1000 SMART Video Adapters:

Note: All the recommended components you will need for this installation are included in the

SBM1000 adapter box and are referenced as “included” throughout the installation

procedures.

• Choose your type of network service provider from the Network Service Providers List.

• Determine the home network installation scenario that best fits your current home network

configuration See Home Network Installation Scenarios for the list of available network

installation options.

• Select the rooms that you want included in your home MoCA network. To qualify, each room

must have an existing coaxial connection.

3

Installing the MoCA Adapters

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If there is no available cable connection in the room, then you must take the appropriate steps

to install a cable connection. This may include reconfiguring the internal home coaxial wiring or

adding external devices and cabling.

• Install the first MoCA adapter and your Smart TV, set-top box, gaming devices, or other

Ethernet-enabled devices in the first qualified room.

• Install the second MoCA adapter and yourcomputer, cable modem/router, gateway, or other

network access device in the second qualified room.

• Check the connections on both MoCA adapters. Make sure the Coax LEDs on both adapters

light SOLID within five minutes. This indicates that a coaxial link was established between the

two adapters.

Note: If the Coax LEDs do not light SOLID within five minutes, you will have to disconnect the

power adapter on both MoCA adapters and then reconnect them. If the Coax LEDs still fail to

light SOLID, see Troubleshooting Solutions for more information.

• Set up Internet access on both MoCA adapters - must have access to a computer on the

network.

Network Service Providers List

The SBM1000 Video Adapters support the following network service providers:

• Traditional cable service provider

• Telco: Verizon FiOS or AT&T (U-verse)

• Satellite: DirectTV or Dish/EchoStar

• Over the Air (OTA)

Home Network Installation Scenarios

The following is a list of the supported network installations based on your network service

provider. See the flowchart on the next page to help determine the home network installation

scenario that best fits your current home network configuration.

• Cable TV with a separate cable modem and router

• Cable TV with a combination cable modem and router (aka gateway) with no built-in MoCA

capability

• Cable TV with a combination cable modem and router with built-in MoCA capability

• AT&T U-verse with a separate Wi-Fi router

• AT&T U-verse with an AT&T combination cable modem & router

• AT&T U-verse with an Ethernet cable-connected set-top box

• Verizon FiOS

• Dish/EchoStar

• DirecTV with single wire multi-switch (SWiM)

Installing the MoCA Adapters

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• DirecTV (non-SWiM)

• Over-the-Air (OTA) with installation of the MoCA filter included with the SBM1000 adapters

The following flowchart is provided to further help you determine the applicable installation

procedure for your SBM1000 adapters. Please follow the questions in the flowchart:

Figure 5 – Installation Scenarios Flowchart

Installing the MoCA Adapters

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1 Cable Network Installations

Figure 6 – Cable Network Installations Flowchart

Installing the MoCA Adapters

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1.1 Installing for Cable with Separate Cable Modem & Router

Figure 7 – Cable Installation with Separate Cable Modem & Router

Follow these steps to set up the SBM1000 MoCA adapters in your home network, if you are

receiving your Internet service through a cable modem and router:

1. Identify the rooms that you want to add to your home network and make sure there is a

coaxial cable connection in each room.

2. Locate the cable wall outlet (or RF splitter) and electrical wall outlet in the first room (see

Room 1 in Figure 7).

Note: Although the SBM1100 and SBM1400 adapters are interchangeable, the SBM1400 is

typically located where more than one Ethernet connection is required (see Room 1 in Figure

7).

3. Check if the coaxial cable is connected to an RF splitter. If it is not, then disconnect the cable

from your Smart TV or set-top box and connect it to the IN connector on one of the RF

splitters (included).

4. Connect one of the coaxial cables (included) to the OUT connector on the RF splitter and

your Smart TV or set-top box (see Figure 8).

Note: You can use either OUT connector on the RF splitter (included) for this installation.

5. Connect a second coaxial cable (included) to the other OUT connector on the RF splitter and

the Coax In connector on the SBM1400 (see Figure 8).

Installing the MoCA Adapters

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Figure 8 – Room 1: SBM1400 Adapter Installation

6. Connect one of the Ethernet cables (included) to one of the Ethernet ports on the

SBM1400 and the Ethernet/Network port on your Smart TV or other Smart device (see

Figure 8).

Repeat for each additional SBM1400 Ethernet connection with other networked

audio-visual devices, if applicable.

7. Connect one of the power adapters (included) to the Power port on the SBM1400 and

plug it into an electrical wall outlet (see Figure 8).

8. Locate the cable wall outlet (or RF splitter) and electrical wall outlet in the second room

(see Room 2 in Figure 7).

Figure 9 – Room 2: SBM1100 Adapter Installation with Cable Modem & Router

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