Polycom SoundPoint IP 200W Provisioning And Configuration Manual

Brand: Polycom

Model: SoundPoint IP 200W

Type: Provisioning And Configuration Manual

August, 2007 Edition

1725-17802-001 Rev. A

F/W 7.94

Provisioning and

Configuration Guide

for the SoundPoint IP 200W

Polycom Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for

any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating

into another language or format.

As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software

contained within its products. The software is protected by United States copyright laws and international treaty

provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible

for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Polycom logo design, SoundPoint® IP, SoundStation®, SoundStation VTX 1000®, ViaVideo®,

ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management

System™, ImageShare™, Instructor RP™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™,

Pro-Motion™, QSX™, ReadiManager™, Siren™, StereoSurround™, V

IU™, Visual Concert™, VS4000™, VSX™, and

the industrial design of SoundStation are trademarks of Polycom, Inc. in the United States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications

held by Polycom, Inc.

Disclaimer

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of

incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal

injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties

are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This

warranty gives you specific legal rights which may vary depending on local law.

Portions of the software contained in this product are:

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated

documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to

use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to

whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the

Software.

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE

LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR

OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER

DEALINGS IN THE SOFTWARE.

iii

About This Guide

The Provisioning and Configuration Guide for the SoundPoint IP 200W is for

administrators who need to configure, customize, manage, and troubleshoot

SoundPoint IP 200W phone systems.

The following related documents for SoundPoint IP 200W is available:

• Quick Start Guide, which describes how to assemble the phone

• User Guide, which describe the basic and advanced features available on

the phone

• Information Services Developer’s Guide, which describes how to write

applications for the Information Services on the SoundPoint IP 200W

phones

For support or service, please contact your Polycom

distributor or go to

Polycom Technical Support at http://www.polycom.com/support/voice/.

Polycom recommends that you record the phone part numbers, firmware

version, and partner platform for future reference.

SoundPoint IP 200W part numbers: __________________________________

Firmware version: ________________________________________________

Partner Platform: _________________________________________________

Provisioning and Configuration Guide SoundPoint IP 200W

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

What is the SoundPoint IP 200W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2 Planning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Types of Deployments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

3 Setting up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Supported Provisioning Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Setting Up the Boot Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Deploying Phones From the Boot Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Creating Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Deploying Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Setting Handset and Gateway Security . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Firmware Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

Setting Up DNS SRV Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

Changing Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17

Changing Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18

4 Troubleshooting Your SoundPoint IP 200W Phones . . . . . . . 4–1

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Provisioning and Configuration Guide SoundPoint IP 200W

Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

A Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A–1

Syntax of Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index–1

1 - 1

Overview

This chapter provides an overview of the SoundPoint IP 200W phone and its

available features.

The SoundPoint IP 200W phone enables you to make IP calls, landline calls,

and receive on-screen information services. Based on the SIP v2 standard, the

phone ensures compatibility with other Internet communication standards.

SIP is the Internet Engineering Task Force (IETF) standard for multimedia

conferencing over IP. It is an ASCII-based, application-layer control protocol

(defined in RFC 3261) that can be used to establish, maintain, and terminate

calls between two or more endpoints. Like other voice over IP (VoIP)

protocols, SIP is designed to address the functions of signaling and session

management within a packet telephony network.

This chapter contains information on:

• What is the SoundPoint IP 200W

• Available Features

To deploy SoundPoint IP 200W phones on the network, refer to Setting up

Your System on page 3-1. To troubleshoot any problems with your

SoundPoint IP 200W phones on the network, refer to Troubleshooting Your

SoundPoint IP 200W Phones on page 4-1.

What is the SoundPoint IP 200W

The SoundPoint IP 200W phone consists of a cordless handset and a gateway.

The handset can sit in its charging cradle when not in use. You can register up

to eight handsets per gateway, which is connected to the Internet through an

Ethernet cable or to a landline through a regular telephone cord.

Refer to the SoundPoint IP 200W Quick Start Guide for instructions on how to

charge the handset for use and install the gateway.

Refer to the User Guide for instructions on how to use the phone to place and

answer calls using VoIP or landlines, forward calls, pick up voicemail, and run

applications.

Provisioning and Configuration Guide SoundPoint IP 200W

1 - 2

Refer to the Provisioning and Configuration Guide (this guide) on how to deploy

the phone, modify the configuration files, and update the phone’s firmware in

your organization.

Refer to the Information Services Developer’s Guide on how to develop a content

server.

Available Features

This section provides information the features available on the SoundPoint IP

200W phones:

• Call and telephony features

— VoIP Calling (based on SIP 2.0 – RFC3261)

— Up to 8 handsets, one line per handset

— Call forward - all, on busy, on no answer

— Voicemail support (reception and handling of voice mail indication,

and call to voice mail server)

— Call timer

— Call transfer and call hold (for internal calls)

— Call waiting indication

— Caller ID with name from phone book

— Distinctive ringing

— Call log of incoming/outgoing/missed calls

— Call return (from call log)

— Intercom (handset to handset through gateway)

— Contact directory (minimum of 170 entries per gateway)

— Speed dial

— Three-way conferencing (2 handsets)

— Call hang up – upon return to charging cradle

— DTMF sending in call (in-band)

• Audio features

— Mute (disable microphone)

— Receiver volume control

— Ring tones melodies

— Ringer volume

— Key sounds (click, DTMF and special tones)

Overview

1 - 3

— Low battery & out of range audible warnings

— Speakerphone

— Headset jack (2.5 mm)

• Other features

— Graphical menu system

— Auto answer (when handset is lifted from charger)

— Separate charging station for handset

— Hearing aid compatible

— Key lock option

— Multi-language display support

— On-hook dialing (pre-dial numbers before pressing off-hook button)

— Operating time of 10 hours talk / 180 hours standby

— Automatic or fixed registration of handset to gateway

— SIP registration automatically through HTTP page or from handset or

configuration file

— Displayed information in idle mode (signal, battery level, time)

— Message waiting indicator (missed calls, voice mail)

— 128 x 128 bit display with 65536 colors and backlight

• Quality of service

— Type of Service (ToS)

• CODECs

— G.711 (64 kbps, A-law & u-law)

— G.729

• Maintenance, administration and provisioning

— DECT interface

— WiFi friendly

— Range maximum 150 feet (50 meters) indoor, maximum 900 feet (300

meters) outdoor

These specifications are subject to change without notice.

Provisioning and Configuration Guide SoundPoint IP 200W

1 - 4

2 - 1

Planning Your System

This chapter provides basic knowledge for you to consider when planning

your SoundPoint IP 200W phone deployment. This chapter contains guidance

on:

• Types of Deployments

• System Requirements

Types of Deployments

Network administration of the SoundPoint IP 200W phone is enabled through

three interfaces:

• File transfer of a configuration file (HTTP or TFTP)

• A local web interface

• The handset user interface

The file transfer interface allows full access to all configuration parameters.

The local web interface allows access to only a limited set of configuration

settings. The handset user interface enables access to some VoIP account

setting (access is controlled by a simple PIN code scheme).

This guide provided information and instructions regarding the file transfer

administration interface.

System Requirements

The provisioning system for the SoundPoint IP 200W can consist of:

• Configuration Server. Central server holding configurations such as

account information, CODEC priority setup, SMTP timeserver

configuration, and time zone. The configuration will be retrieved by the

telephone as a text file. The file can be AES-128 encrypted.

Provisioning and Configuration Guide SoundPoint IP 200W

2 - 2

• Firmware Update (or Boot) Server. HTTP or TFTP server holding binary

firmware images for remote firmware upgrading of the telephones. In

addition the server makes textual release description available for the end

user through the phone’s user interface.

• InfoPush Server. Consists of a SIP client that can send SIP MESSAGEs

containing compiled Wireless Markup Language (WMLc) decks.

Optionally the InfoPush server can embed a SIP REGISTRAR.

Refer to the Information Services Developer’s Guide for information on how

to develop a contetn server.

• InfoBrowse Server. Stores a possibly dynamic web tree of WMLc decks

containing info-browse information.

These servers can be placed either on the Internet or on a corporate local area

network (LAN). For more information on Polycom’s suggested server

configuration, refer to Setting Up the Boot Server on page 3-2.

Note

The InfoPush Server and InfoBrowse Server are optional and not available at the

default setting.

Note

As the firmware update (or boot) server and the configuration server location are

configured by a common configuration parameter, they must be placed on the

same IP address/DNS. For more information, refer to Configuration Parameters on

page A-2.

Polycom recommends that you use only the SIP call control servers that have been

advertised as interoperable with SoundPoint IP200W phones. For more

information, go to http://www.polycom.com/partners/ .

3 - 1

Setting up Your System

Your SoundPoint IP 200W SIP phone is designed to be used like an IP phone

on an IP network. At this point, it is assumed that you have already:

• Established a working IP network

• Configured VoIP gateways for SIP

• Configured a call server to receive and forward SIP messages

This chapter provides basic instructions for setting up your SoundPoint IP

200W phones. This chapter contains information on:

• Setting Up the Network

• Setting Up the Boot Server

• Deploying Phones From the Boot Server

• Updating Firmware

• Setting Up DNS SRV Failover

• Changing Languages

• Changing Call Progress Tones

For more information on the configuration files, refer to Configuration File on

page A-1. To troubleshoot any problems with your SoundPoint IP phones on

the network, refer to Troubleshooting Your SoundPoint IP 200W Phones on

page 4-1.

Setting Up the Network

You can perform basic TCP/IP network setup, such as IP address and subnet

mask, to get your organization’s phones up and running.

This section provides information on:

• Supported Provisioning Protocols

Provisioning and Configuration Guide SoundPoint IP 200W

3 - 2

Supported Provisioning Protocols

By default, the phones are shipped with TFTP enabled as the provisioning

protocol. HTTP can also be used for downloading the firmware images to the

phone if you are working in a closed environment. You cannot select

unsupported protocols (HTTPS, for example). The boot server address can be

an IP address, fully qualified domain name (FQDN), or URL.

Initiation of the transport can be achieved using:

• Configuration file download can be initiated from the handset user

interface by selecting Settings/System Settings/Restore Gateway/Yes.

This will force a reset of the SoundPoint IP 200W gateway after which the

base will request the configuration file from a preset location (a network

address stored in non-volatile memory).

Setting Up the Boot Server

You must set up the boot server and create configuration files for each

SoundPoint IP 200W gateway that you want to deploy.

Of the servers described in System Requirements on page 2-1, only one

combined Configuration and Firmware Update Server is described below. The

remainder have been disabled for this installation.

To set up the boot server:

1. Install boot server application or locate suitable existing server(s).

2. Create account and home directory.

3. Copy all files from the IP200W_distribution.zip file to the phone home

directory.

Maintain the same folder hierarchy.

Warning

Any active calls on the SoundPoint IP 200W are dropped if the gateway is reset. If

the Call light is lit on the gateway, there are active calls (see figure below).

Setting up Your System

3 - 3

Boot Server Security Policy

You must decide on a boot server security policy.

Polycom recommends allowing file uploads to the boot server where the

security environment permits. This allows changes made to the directory to be

backed up.

File permissions should give the minimum access required and the account

used should have no other rights on the server.

The gateway's server account needs to be able to add files to which it can write

in the log file directory and the root directory. It must also be able to list files

in all directories mentioned in the [MAC].cfg file. All other files that the

gateway needs to read, such as the application executable and the standard

configuration files, should be made read-only through file server file

permissions.

Deploying Phones From the Boot Server

To deploy the SoundPoint IP 200W phone, perform the following tasks:

• Create the configuration files

• Deploy the phones

Optionally, you can set the handset and gateway security. Refer to Setting

Handset and Gateway Security on page 3-10.

Creating Configuration Files

The SoundPoint IP 200W phone can recognize encrypted or unencrypted files,

which it downloads from the boot server and it can encrypt files before

uploading them to the boot server. There must be an encryption key on the

phone to perform these operations.

You can encrypt the configuration file using the Windows application

“Endecryptfiles”.

The location from which configuration files and firmware upload files can be

downloaded is preset. This URL can be changed through configuration (see

section 6.1), but resetting the gateway to factory defaults will change this

setting back.

The configuration file must be located in a subfolder named /Config meaning

that the full path name of the requested file must be one of the following:

• unencrypted version

<NETWORK_TFTP_SERVER>/Config/<MAC_ADDRESS>.cfg

Provisioning and Configuration Guide SoundPoint IP 200W

3 - 4

• encrypted version

<NETWORK_TFTP_SERVER>/Config/<MAC_ADDRESS>.cry

For more information on configuration parameter

NETWORK_TFTP_SERVER, refer to Configuration Parameters on page A-2.

To create a configuration file:

Using the configuration template, create a configuration file named

<MAC>.cfg .

The configuration template can be found in distribution.zip in the

/config/template.cfg .

For example, 00087b030999.cfg is the configuration file for the SoundPoint

IP 200W phone with MAC address 00087b030999.

Most default settings are adequate, however, if SNTP settings are not

available through DHCP, the SNTP GMT offset and the SNTP server

address will need to be edited for the correct local conditions. Changing

the default daylight savings parameters will likely be necessary outside of

European locations.

a (Optional) Disable the local web (HTTP) server or change its

signalling port if local security policy dictates.

b Change the default location settings for the user interface language

and time and date format.

For more information, refer to Configuration File on page A-1.

To create an encrypted configuration file:

1. Verify that <MAC>.cfg already exist in the same directory.

2. In a DOS windows or at a Unix prompt, type:

EnDecryptfiles.exe <MAC> e

The <MAC>.cry is created.

For example, for a unit with a MAC Address of 00087b030999, the

encrypted configuration file would be /Config/00087b030999.cry .

Note

When creating or editing the configuration file, use a standard text editing tool (like

NotePad). XML editors, Microsoft Word, and other types of editors may leave

extended characters that are hidden. These hidden characters will cause issues

with the SoundPoint IP 200W gateway.

Setting up Your System

3 - 5

Changing the Configuration File Location

You can change the location of the configuration file by:

• Changing the location using DHCP Option 66 or DHCP Custom Option

• Changing the location through the SoundPoint IP 200W web interface

• Changing the location through the configuration file

The configuration file will override any settings changed through the web user

interface.

To change the location of the configuration file through DHCP Option 66 or DHCP

Custom Option:

1. On the handset, press the OK key, then select the Settings > Network

Settings > DHCP > Boot Server, change to Option 66 or Custom, and

then press the OK key again.

2. Using the handset to specify string or IP address, press DHCP > Boot

Server Type, then press the OK key.

3. On your DHCP server, change to Custom Option or Option 66 and set the

IP address or FQDN of the boot server.

4. Select Reboot for the change to take effect.

Note

The gateway automatically looks for .cry file first and, if not successful, it will look

for a .cfg. The process is repeated 3 times in case the boot server doesn't respond

on the first request. Therefore, move the unencrypted <MAC>.cfg file out of the

/Config directory if you do not want it accidentally used by the gateway.

Note

For instructions on connecting the handset to the gateway, refer to the

SoundPoint IP 200W User Guide.

Note

DHCP Custom Option 160 and Option 66 are enabled by default. This means that

the phone will look for a boot server from DHCP option 160 first. If none is found, it

will try Option 66. If none is found, it will use the firmware path stated in the

firmware server address field in the local web administration under the

management server section.

Warning

When a gateway is reset, any active calls on the SoundPoint IP 200W will suspend

any reboot requests until the there is no active calls. The gateway will automatically

reset 15 seconds after the last call. If the Call light is lit on the gateway, there are

active calls.

Provisioning and Configuration Guide SoundPoint IP 200W

3 - 6

To change the location of the configuration file through the SoundPoint IP 200W

web interface:

1. On the handset, press the OK key, then select Settings > Network

Settings > DHCP > Boot Server, verify that Static is selected, and then

press the OK again.

You will prompted for the administrative password.

2. Press the Volume Up key to get the local IP address of the gateway.

3. Type this IP address into the address field of your web browser on a

computer that is connected to the same network as the gateway.

4. Log in using the default username and password.

For example,

Polycom/456

5. Select Management.

6. Set the IP address or FQDN of your boot server in the firmware address.

7. Select Save.

8. Select Reboot for the change to take effect.

To change the location of the configuration file through the configuration file

itself:

1. Press the OK key, then select the Settings > Network Settings > DHCP >

Boot Server, change to Static if necessary, and then press the OK key

again.

This will ensure that the gateway uses the manually configured boot

server address.

2. Change NETWORK_TFTP_SERVER in the current configuration file at

the current location.

For more information, refer to Configuration Parameters on page A-2.

Note

If you use the configuration file to specify

%FWU_TFTP_SERVER_PATH%

, then when

the gateway is rebooted, the firmware address you specify in the local web

administration will be overwritten.

Warning

When a gateway is reset, any active calls on the SoundPoint IP 200W will suspend

any reboot requests until the there is no active calls. The gateway will automatically

reset 15 seconds after the last call. If the Call light is lit on the gateway, there are

active calls.

Note

This parameter is used for both TFTP or HTTP protocols.

Setting up Your System

3 - 7

3. (Optional) Encrypt the configuration file.

For more information, refer to step 3 in the next section, Deploying

Phones.

4. Place a new configuration file at the new location.

5. To load the new configuration file, select Settings > System Settings >

Reset Gateway > Yes from the phone.

This will download the new configuration file from the old location.

Deploying Phones

Connect power to both the gateway and the SoundPoint IP 200W phone. For

more information, refer to the User Guide.

To deploy phones from the boot server:

1. If you are using a non-DHCP network:

— Set the IP address, subnet mask and DNS server of the base manually

using the handset user interface:

From the idle display on the SoundPoint IP 200W phone, press the OK

key, select the Settings Menu, and then press the OK key again.

Select Network Settings > IP Mode > Static and press the OK key.

Enter the IP address, subnet mask, DNS server, and default gateway.

Press the Yes soft key.

Reset the gateway.

2. Create a configuration file named <MAC>.cfg .

For more information, refer to Creating Configuration Files on page 3-3.

Note

Charge the SoundPoint IP 200W phone battery for at least 10 hours. When the

gateway powers on, the power indicator and the I-net indicator on the gateway turn

red.

Warning

When a gateway is reset, any active calls on the SoundPoint IP 200W will suspend

any reboot requests until the there is no active calls. The gateway will automatically

reset 15 seconds after the last call. If the Call light is lit on the gateway, there are

active calls.

Provisioning and Configuration Guide SoundPoint IP 200W

3 - 8

3. (Optional) Do the following steps to encrypt the configuration file:

a Open a DOS prompt and change directory where your configuration

files are stored.

b Enter the following command:

Endencryptfiles <MAC-address> e

For example, if you have a configuration file 00087b030999.cfg, enter:

Endencryptfiles 00087b030999 e

An encrypted configuration file 00087b030999.cry will be produced

4. Store the configuration file on a local web server or TFTP server in a

sub-folder named /Config .

For example:

<tftp-root>/Config

<web-root>/Config

5. If you are using a DHCP network:

— Use the SoundPoint IP 200W handset to find the IP address of the

gateway.

While the SoundPoint IP 200W handset shows the idle display, press

the Volume Up key to access the System Status menu.

6. Enter the IP address of the gateway into the address field of a web

browser connected to the same network as the SoundPoint IP 200W.

For example:

http://192.168.0.1

The default login name is “Polycom” and the default password is “456”.

7. Select System Settings in the sidebar.

8. Under the management server section, select the management transfer

protocol and then select TFTP or HTTP.

9. Enter the IP address or hostname of the boot server as the firmware

server address.

Note

When creating or editing the configuration file, use a standard text editing tool (like

NotePad). XML editors, Microsoft Word, and other types of editors may leave

extended characters that are hidden. These hidden characters will cause issues

with the SoundPoint IP 200W gateway.

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Polycom SoundPoint IP 200W Provisioning And Configuration Manual

Polycom SoundPoint IP 200W Provisioning And Configuration Manual

Polycom SoundPoint IP 200W Provisioning And Configuration Manual

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