HP Deskjet 930/932c Printer series User guide

Category
Label printers
Type
User guide

This manual is also suitable for

HP DeskJet 930C Series Printer
User’s Guide for Macintosh
English
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your purchase with
HP
Customer Care
—award-winning service and support that includes:
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online
is a great
place to start for answers to questions about your HP DeskJet printer—
24 hours a day, seven days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
English: http://www.hp.com/support/home_products
French: http://www.hp.com/cposupport/fr/
German: http://www.hp.com/cposupport/de/
Japanese: http://www.jpn.hp.com/CPO_TC/eschome.htm
Portuguese: http://www.hp.com/cposupport/pt/
Spanish: http://www.hp.com/cposupport/es/
From
HP Customer Care Online
you can link to
HP Customer Care User Forums
and
HP Customer Care Email
.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in
your product and who can typically answer your questions in one
phone call. (See page 47 in this
User’s Guide for phone numbers.)
Acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Mac, Macintosh,
MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except as
allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-Packard Company.
Edition 1, December 1999
© Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999
Portions © Copyright 1989-1999 Palomar Software, Inc. HP DeskJet 930C Series
printers include printer driver technology licensed from Palomar Software, Inc.,
www.palomar.com.
i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1 Printing Basics
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Printer Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Chapter 2 Using Your Printer Software
Choosing Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Desktop Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Page Setup - Controlling Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . . . 13
HP DeskJet Utility Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3 Using and Caring for Your Print Cartridges
Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Replacing Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Damage Resulting from Refilling the Print Cartridges . . . . . . . . . . . . . . . . . .35
Chapter 4 Getting Help When Things Go Wrong
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 5 Supplies and Accessories
Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printer Quick Start Posters and User’s Guide for Macintosh . . . . . . . . . . . . 50
Paper and Other Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table of Contents
ii
Appendix A Setup Instructions
Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix C Legal Information
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
iii
Introduction
Thank You For Buying an HP DeskJet Printer!
Here’s what comes in the box. If something is missing, talk to your HP dealer or call
HP Customer Care. (See page 47 for phone numbers.)
Quick Start Poster
Printer software and
electronic User’s Guide
Color print
cartridge
Power cord
Black print
cartridge
Printer
iv
Special Features of Your HP DeskJet Printer
Your new HP DeskJet printer is equipped with these special features:
Stunning photo quality through HP’s Color Layering Technology
Laser-quality black text
Excellent print quality on plain paper
Uncompromising performance with print speeds of up to 9 pages per minute
for black text and 7.5 pages per minute for text with color graphics
Sleek design with space-saving Fold-Up paper tray
Finding More Information
This
User’s Guide
shows you how to operate your printer. For more information:
Use the
Quick Start Poster
for installation.
Turn on balloon help in the
Help
menu. Move your cursor over any print
setting to view an explanation.
Visit the HP web site at
http://www.hp.com/support/home_products
for the
latest product information, troubleshooting, and printer software updates.
1
1
Printing Basics
Buttons and Lights
The HP DeskJet printer buttons (shown below) let you turn the printer on and off,
cancel a print job, or resume printing. The lights give you visual cues about the
state of your printer. The buttons and lights from left to right are:
Cancel Button
– Press this button to
cancel the current print job.
Print Cartridge Status Light
– When
lit, the light above this symbol indicates that
you need to check the status of your print
cartridges. See “Print Cartridge Status” on
page 27 for more information.
Resume Button
and
Light
– When
this light flashes an action is needed such as
load paper or clear a paper jam. To
continue printing, press the Resume Button .
See “What do the flashing lights mean?” on
page 41.
Power Button
and
Light
– Use the Power Button to turn the printer on and
off. When the green light above the Power Button flashes, printing is in progress.
Always use the Power Button on the front of the printer to turn the printer
on and off. Using a power strip, surge protector, or a wall-mounted switch
to turn the printer on and off may cause premature printer failure.
Warning
2
Printing Basics
1
Paper Trays
Fold-Up Tray
The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The
Fold-Up tray must always be lowered to print or to access the ink cartridges.
IN Tray
To print, place paper or other media types in the IN tray. Lower the Fold-Up tray
and pull out the IN tray. Be sure to slide the paper guides out of the way before
loading the media print side down. Slide all media as far as it will go into the IN
tray. Once you insert the media you want to use, slide the paper guides so they
rest snugly against the media. When printing on small media, make sure the IN
tray is pushed back in.
When printing on legal-sized paper, leave the IN tray pulled out.
Fold-Up tray in up
position
Paper width guide
Paper length guide
IN tray pushed in
IN tray pulled out
Paper width guide
IN tray pulled out
Printing Basics
1
3
OUT Tray
The printer sends finished pages to the OUT tray.
OUT Tray Flap Down – This is the typical position for most types of printing. The
down position also allows single envelope printing and printing on media smaller
than 100 x 148 mm or 4 x 5 5/8 inches. For information about printing on other
media, see Chapter 2.
Out Tray Flap Up – The OUT Tray Flap must be in the up position to properly load
banner paper. The OUT Tray Flap must remain in the up position to print banners,.
Printer Maintenance Tips
Because the printer ejects ink onto the paper in a fine mist, ink smudges will
eventually appear on the printer case. To remove smudges, stains, and/or dried
ink from the exterior of the printer, use a soft cloth moistened with water.
When cleaning your printer, keep these tips in mind:
Do not
clean the interior of the printer. Keep all fluids away from the interior.
Do not
use household cleaners or detergent. In the event that a household
cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces
with a soft cloth moistened with water.
Do not
lubricate the print cartridge support rod. Noise is normal when the print
cartridge cradles slide back and forth.
For information on cleaning print cartridges and the print cartridge cradle,
see page 32.
Single envelope and
small media slot
OUT Tray Flap down
OUT Tray Flap up
Paper width guide
4
2
Using Your Printer Software
Choosing Your Printer
If you haven’t already selected your HP DeskJet printer as the default printer in
the
Chooser
, follow the directions below to do so now.
1
Make sure the computer and printer are turned on, and your printer is
connected to your computer with a USB cable.
2
From the
Apple
menu, select
Chooser
.
3
In the left side of the Chooser window, click the
DeskJet 900 Series
icon.
4
In the right side of the Chooser window, click
DeskJet 930C
.
5
Close the
Chooser
.
Other Ways to Select a Default Printer
Besides using the Chooser, you can also select a default printer in the following
ways:
Select the desired printer by clicking on the menu bar
printer icon
at the top of
the screen, and choosing the
DeskJet 930C
.
If your control strip is on, then select the desired printer by clicking the
printer
icon
in the control strip, and choosing the
DeskJet 930C
.
Drag the document you want to print to the desktop icon of the printer you
want to use.
Click the HP DeskJet
printer icon you want to use, and choose
Set Default
Printer
from the
Printing
menu.
The Print command will send your documents to this printer until you select a
new default printer. If you switch printers, check your document before you
print it to see whether the formatting or pagination changed.
Note: You should have already installed your printer software. If not,
please see the Quick Start Poster or the HP Printer Software CD that
came with your printer.
Using Your Printer Software
2
5
Desktop Printing
Desktop printing is useful when you have a number of documents to print at once,
or when you have a document that is already formatted for printing on a
particular printer. There are two methods to print documents from the desktop.
To perform desktop printing, either:
Drag the icons of the documents you want to print to the desktop icon of the
printer you want to use.
OR
Select the icons of the documents you want to print, then choose
Print
from the
File
menu. When the
Print
dialog box appears, select your print options, then
click the
Print
button.
Checking Printer Status
You can tell the status of a printer by looking at its desktop icon:
Icon
Description Icon Description
Idle printer (default)
Printing stopped on
default printer
Idle printer (not default) Error on default printer
Printing on default printer
Printer not available or
connected
6
Using Your Printer Software
2
Page Setup - Controlling Page Layout
You control settings such as paper size, scaling, and page orientation from the
HP DeskJet 900 Series Page Setup
dialog box. To get to this dialog box:
1
Open the software program used to create your document.
2
From the
File
menu, select
Page Setup
.
Paper Size, Scaling, and Page Orientation
Make sure you correctly choose the size of
paper, envelopes, or other media you have in
the IN tray.
Enter a number from
20 to 400. Numbers
smaller than 100
reduce the image
size, and numbers
greater than 100
enlarge it. Changing
size may change
pagination.
Click the appropriate
icon to choose page
orientation.
Using Your Printer Software
2
7
Print Dialog Box
You control settings such as number of copies, all or specific pages to print,
paper type, print quality, page layout, color, and background printing from
the
HP DeskJet 900 Series Print
dialog box. To get to this dialog box, select
Print
from your software program’s
File
menu.
Buttons
There are four buttons at the bottom of every Print dialog box:
Save Settings saves any print settings you select for this and future documents
Revert to Defaults returns your print settings to the original HP-defined
settings
Cancel cancels settings you have entered and closes the Print dialog box
Print starts printing
8
Using Your Printer Software
2
General
General is the default panel selected in the Print dialog box. This panel lets you
select the number of copies you want to print, whether you want to print the entire
document or select pages, and whether you want to print from the front of your
document or begin printing from the end forward.
You may also access the following print-control panels from the General menu:
Paper Type/Quality (see “Paper Type/Quality” on page 9)
Layout (see “Layout” on page 9)
Color (see “Color” on page 10)
Background Printing (see “Background Printing” on page 11)
Ink Controls allows you to adjust the ink volume and dry time
Click to display a list of other
print-control panels.
Enter the number
of copies you want
to print.
Indicate whether you want to start
printing from the first page or from
the last page.
This area displays options set in other
Print panels.
If you don’t want to print the entire document,
enter the beginning and ending page numbers
you want to print.
Using Your Printer Software
2
9
Paper Type/Quality
Layout
This dialog box allows you to specify the number of pages printed on each sheet
of paper, or to print a poster by specifying the number of pages printed across and
down.
Choose from a wide
range of paper types.
Print Quality
Draft: Quick printing
Normal: Everyday
printing
Best: Highest quality
High Res Photo: Photo
quality when photo
media and Best are
selected.
Choose the number of
pages (1, 2, or 4) to print
on each sheet. OR
Print a poster:
Choose the size of your
poster by choosing the
number of pages across
and down (2x2, 3x3, or
4x4).
Check to print a border
around each page.
Check here to print on
both sides of the paper.
If you check Print Both Sides, choose
appropriate Binding (side or top).
10
Using Your Printer Software
2
Color
Your HP DeskJet 900 Series printer uses HP’s Color Matching technology to
intelligently analyze each element on a page—text, graphics, and photographs—
and provide the best color output.
HP Color Matching is the default Image setting on the Color panel. While you
can adjust saturation, brightness, and color tone with the sliders that appear when
you choose this option, the center position of the sliders is optimized for most
printing uses and types of media.
The ColorSync setting can be used for color matching with other components
using the ColorSync matching system.
Grayscale prints in shades of gray. With this setting, you also have the option to
optimize printing for fax and photocopy.
Black & White prints only in black and white (no color, no gray).
Choose:
HP Color Matching
(default)
ColorSync
Grayscale (print in shades
of gray)
Black & White (no color)
Slide to adjust:
Saturation
Brightness
Color Tone
Using Your Printer Software
2
11
Background Printing
Choose Background if you want to continue working while printing takes place. If
you choose Foreground printing, printing will be faster, but you won’t be able to
work on other tasks until the printing is complete.
Choose:
Background to
continue working
while printing
Foreground for
faster printing
Click the button that
matches the desired
timing for your print
job
12
Using Your Printer Software
2
The following table describes additional features available when using
background printing. To access these features from the desktop, double-click
the DeskJet 930C printer icon.
Background
Printing Options
Instructions
Delete a print job Select the job title or icon, then click the Trash icon.
or
Drag the document’s icon to the Trash on your desktop.
These methods delete only the print job, not the document itself.
Hold/pause a print job Select the job title or icon, then click the Pause button.
The print request will pause until you select its title again and
click the Resume button.
or
Drag the document icon to the Waiting to Print list of
documents.
Mark a print request
“Urgent”
• Select the job title or icon, then click the small clock.
In the dialog box that appears, click Urgent. This moves the
print request to the top of your print list.
Print at a specific time Select the job title or icon, then click the small clock.
In the dialog box that appears, click At Time, then set the time
and date to print.
Sort/change the order
of print jobs
• From the View menu, choose the title of the column by which
you want to sort or choose.
To see and change the print order, sort by Print Time.
Drag and drop the print job title to the desired place in the list.
Stop and restart
printing
• Choose Stop Print Queue from the Printing menu.
To resume printing, choose Start Print Queue.
This is a good way to save print requests when using a portable
computer while away from your printer.
Change printers To move a print job from one printer to another printer of the
same type:
• Drag the icon for the print request to the icon of the desired
printer.
If you’re not sure whether the two printers are of the same type,
try moving the print request anyway; the printer software won’t let
you move a print request to an incompatible printer.
Using Your Printer Software
2
13
Printing on Different Types of Paper and Media
The HP DeskJet 930C Series printer is designed to encompass so many different types of print
media that you’re practically set up as a small print shop. This chapter explains how to use the
different printing materials.
Printing Photographs
I want to print… I should…
8.5 x 11 in. or A4 Photo Paper
1 Remove all paper from the IN tray.
2 Insert up to 30 sheets of the photo paper (printable
side down) into the IN tray.
3 Slide the paper guides snugly against the edges of
the paper. Make sure the IN tray is pushed in.
4 Choose the print settings that match the type and
size of the photo paper.
5 Print the photos.
HP print settings to choose Guidelines to remember
Page Setup
- Paper Size: Choose appropriate paper size
- Orientation: Choose appropriate orientation
Paper Type/Quality
- Paper Type: Choose appropriate photo paper
type
- Print Quality: Choose Best
Layout
- Pages per Sheet: 1
- Print Both Sides: Unchecked
For best results use HP Photo Paper.
The photo needs to be in electronic (digital) form,
before you can print it. Take a digital picture, scan a
photo, or have your local camera shop provide an
electronic file of your photo.
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HP Deskjet 930/932c Printer series User guide

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Label printers
Type
User guide
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