Savant HCX-SLN501-00 Deployment Guide

Savant
Brand
Savant
Model
HCX-SLN501-00
Category
Supplementary music equipment
Type
Deployment Guide
45 Perseverance Way, Hyannis, MA 02601
Copyright © 2016 Savant Systems, LLC
Savant.com | 508.683.2500
SmartLink HDMI Matrix Switch
SLN-84BT-xx | SLN-86BT-xx | SLN-88BT-xx | HRX-SLN501-xx
Deployment Guide
Document Number:
009-1061-06
Document Date:
July 2016
Document Supports:
da Vinci 7.0
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Contents
To access the link to the topics in this document, click the topic page.
Important Safety Information - Read First .................................................................................... 3!
1.! Introduction ......................................................................................................................................... 5!
2.! Deployment Steps ............................................................................................................................ 6!
3.! SmartLink System Overview ......................................................................................................... 7!
SmartLink HDMI Matrix Switch (SLN-84BT/SLN-86BT/SLN-88BT) .............................................................. 7!
Box Contents and Specifications ................................................................................................................................. 7!
SmartLink HDBaseT™ Receiver (HRX-SLN501) .................................................................................................... 10!
Box Contents and Specifications ............................................................................................................................... 10!
4.! Wiring and Connections ............................................................................................................... 12!
HDBaseT Link Connections .......................................................................................................................................... 12!
Zone Control Passthrough Connections ................................................................................................................. 13!
Zone Passthrough IR Wiring ........................................................................................................................................ 14!
5.! Blueprint Configuration ................................................................................................................. 15!
Adding the SmartLink Matrix ....................................................................................................................................... 15!
Tips for Selecting a Savant Controller ...................................................................................................................... 16!
Adding Display Devices ................................................................................................................................................. 16!
Adding Zone Control and Data via HDBaseT ........................................................................................................ 18!
Adding Audio Distribution Using Digital Coax Outputs .................................................................................... 19!
Configuring Zones and I/O Paths .............................................................................................................................. 20!
6.! SmartLink Web User Interface (Web UI) ............................................................................... 21!
Accessing the Web UI ..................................................................................................................................................... 21!
SmartLink Status .............................................................................................................................................................. 22!
Network Configuration .................................................................................................................................................. 22!
SmartLink Operation Logs ........................................................................................................................................... 23!
Firmware Updates ........................................................................................................................................................... 24!
Input & Output Configuration ..................................................................................................................................... 25!
7.! Updating Firmware ........................................................................................................................ 28!
Setting Up the TFTP Server ......................................................................................................................................... 28!
Updating Chassis Firmware ......................................................................................................................................... 28!
Updating HDBaseT Firmware ..................................................................................................................................... 29!
8.! Chassis Maintenance ...................................................................................................................... 31!
Checking and Replacing the Fuse .............................................................................................................................. 31!
Additional Information ....................................................................................................................... 32!
Appendix A - Document Revision History .................................................................................. 33!
Appendix B - Network Requirements .......................................................................................... 34!
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Important Safety Information - Read First
Before installing, configuring and operating Savant® equipment and other vendor equipment, Savant recommends
that each dealer, installer, etc. access and read all the required technical documentation. Savant technical
documentation can be located by visiting the Savant Community. Vendor documentation is supplied with the
equipment.
Read and understand all safety instructions, cautions, and warnings in this document and the labels on the
equipment.
Safety Classifications In this Document
Note:
Provides special information for installing, configuring, and operating the
equipment.
IMPORTANT!
Provides special information that is critical to installing, configuring, and
operating the equipment.
CAUTION!
Provides special information for avoiding situations that may cause damage
to equipment.
WARNING!
Provides special information for avoiding situations that may cause physical
danger to the installer, end user, etc.
Electric Shock Prevention
ELECTRIC SHOCK! The source power poses an electric shock hazard that has the potential to cause serious
injury to installers and end users.
ELECTRICAL DISCONNECT: The source power outlet and power supply input power sockets should be easily
accessible to disconnect power in the event of an electrical hazard or malfunction.
Weight Injury Prevention
WEIGHT INJURY! Installing some of the Savant equipment requires two installers to ensure safe handling during
installation. Failure to use two installers may result in injury.
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Safety Statements
Follow all of the safety instructions listed below and apply where applicable. Additional safety information will be
included where applicable.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from
tip over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged
in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.
15. To completely disconnect this equipment from the AC mains, disconnect the power supply cord plug from the
AC receptacle.
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1. Introduction
This Deployment Guide will guide the installer through the process of installing, configuring, and adding a
SmartLink Matrix to a Blueprint configuration.
Before You Begin
Read through this document in its entirety and ensure that the following required items are available:
SmartLink HDMI Matrix Switch (SLN-84BT, SLN-86BT, or SLN-88BT) .........................................................
Unique ID (UID) of the matrix .......................................................................................................................................
(located on the bottom of the unit)
Savant Host (Smart or Pro Host) licensed and running da Vinci 5.2.2 or higher ......................................
Savant Development Environment (SDE/MacBook®) ..........................................................................................
(with RacePoint Blueprint da Vinci 5.2.2 or higher installed)
Ethernet network meeting Savant requirements ...................................................................................................
(see Network Requirements)
Source equipment that will be used in the system ...............................................................................................
Displays that will be used in the system ....................................................................................................................
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2. Deployment Steps
Follow these steps to successfully deploy a SmartLink HDMI Matrix Switch. This page can be used as a checklist
to record which steps have been completed.
1. Perform a Site Survey ...............................................................................................................................................................
Before any system design or configuration is performed, we recommend that a site survey be
conducted to ensure that the system can be installed within the environment. Make note of the
locations of the rooms, room names, and wiring distances.
2. Create a List of Devices ...........................................................................................................................................................
Before starting the deployment, it is important to list the sources, displays, and controllers that will
be used. This will speed up the process of designing and configuring the system. Be sure to include
the device type and physical location in the list.
3. Record all Device Information ...............................................................................................................................................
Before deploying, it is recommended that all serial numbers, MAC Addresses, Savant IDs, and any
other specific information is recorded. This will allow for quick reference during deployment,
installation, and in the future for troubleshooting.
4. Research all Device Specifications ......................................................................................................................................
Knowing the capabilities of the source, display, and switching components is important to ensure
that they meet the A/V and control requirements of the system. Make note of control methods so
that the highest level can be used.
Count the number of IR and RS-232 connections to be used. This will be important when choosing a
Savant controller with the correct amount of control connections for the system.
5. Determine the Best Connection Type ................................................................................................................................
Using the data collected in the Site survey and device research, identify the best connection for the
signal being used.
6. Configure System Control .......................................................................................................................................................
Use Blueprint to layout and configure the system. See Deploying SmartLink for configuration
procedure.
7. Test the System Components ...............................................................................................................................................
While this step may add time to the installation up front, it will save installing a device twice should
something not function correctly. Once tested, keep all components of the system together so that
they maintain the same functionality.
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3. SmartLink System Overview
SmartLink HDMI Matrix Switch (SLN-84BT/SLN-86BT/SLN-88BT)
Box Contents and Specifications
Refer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and
Specifications.
Front Panel (SLN-84BT | SLN-86BT | SLN-88BT)
On/Off (hole)
To Place Into Standby Mode: Insert pin into hole and hold for 8 seconds while
powered On by rear switch to place matrix into Standby mode.
To Remove From Standby Mode: Insert pin into hole and hold for 1 second
while powered On by rear switch.
Reset (hole)
Press and hold for 5 seconds while powered On to clear network settings.
Status LED will blink rapidly when reset is complete.
Power LED
Green: System has adequate power and is operating normally.
Red: System is in standby mode.
Off: System is not receiving power.
CPU Status
LED
Green: HDMI matrix is operating normally.
Green Flashing: Controller has a DHCP or static IP Address. Connecting to
host.
Off: Unit is rebooting
Red: Firmware update has failed and unit will be rebooted.
Red Flashing: No IP Address/Connecting to Network.
Amber: Firmware update in process.
Amber Flashing: Controller has a link-local IP Address. Connecting to host.
This applies to matrixes that are not connected to an active router and may be
connected directly to a host.
Over Temperature or Hardware Failure
If the Controller experiences a hardware failure, the Status LED indication will
be interrupted every 3 seconds with a solid Red indication. For example, if the
LED is flashing Green when a hardware failure occurs, the LED will flash Green,
solid Red, etc., in 3 second intervals.
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Rear Panel (SLN-88BT Shown)
Note:
SLN-88BT Shown. Other models have fewer outputs based on model number.
• SLN-84BT - 8 inputs / 4 outputs
• SLN-86BT - 8 inputs / 6 outputs
• SLN-88BT - 8 inputs / 8 outputs
HDMI Output
19-pin type A HDMI female digital video/audio input:
Supports HDMI and DVI/D (requires adapter-not included) Limited to 185
MHz pixel clock.
Note: Use of this output overrides HDBaseT output.
Link
8-pin RJ-45 female shielded Bi-directional
HDBaseT 5Play compatible - Connect to Link connection on SmartLink
HDBaseT Receiver, SmartLink HDMI Matrix, or 3rd party HDBaseT 5Play
compatible Receiver.
Note: Cannot be used simultaneously with HDMI output. Use of HDMI out
overrides HDBaseT link.
See HDBaseT Link Connections before making any connections.
LAN Passthrough
8-pin RJ-45 female.
10/100 Base-T auto-negotiating port with Link/Activity LEDs. See items I and
J for link activity LED functionality.
IR
4-pin Screw Down Plug-in Connector
IR In: Receives IR Signals from a Savant or 3rd party controller to control
devices located near the endpoint.
IR Out: Sends IR signals received from the endpoint to control devices
located near the start point. Can be connected to an IR Flasher or directly to
a device’s IR Input.
See Zone Passthrough IR Wiring for important precautions regarding IR
functionality before making any connections.
RS-232
Passthrough
8-pin RJ-45 female Bi-directional.
Used to transmit and receive serial binary data to and from serial controllable
devices located at the end point.
See Zone Control Passthrough Connections for pinouts.
S/PDIF Digital
Coax
RCA Female S/PDIF Outputs (digital coax): Connect to digital coax inputs on
SSA-3220 or any device with a digital coax input. These outputs are not
switchable within the SmartLink Matrix and are always active.
HDMI Input
19-pin type A HDMI female digital video/audio input.
Supports HDMI and DVI/D (requires adapter-not included) Limited to 185
MHz pixel clock.
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LAN
8-pin RJ-45 female. 10/100 Base-T auto-negotiating port with Link/Activity
LEDs. See items I and J for link activity LED functionality.
Link/Activity
LED
Green: Ethernet link is established.
Green Flashing: Ethernet activity is occurring.
Off: Ethernet link is not established.
Ethernet Speed
LED
Green: 10 Mbps data rate
Off: 100 Mbps data rate
RS-232
8-pin RJ-45 female Bi-directional. Used to transmit and receive serial binary
data from a 3rd party controller or computer for debugging.
Input Power
100-240V AC 1.8A 50/60Hz
Power Switch
I (On): Powers On the matrix.
O (Off): Powers Off the matrix.
Fuse
250V 2.5A Fast acting field replaceable fuse.
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SmartLink HDBaseT™ Receiver (HRX-SLN501)
Box Contents and Specifications
Refer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and
Specifications.
Front Panel (HRX-SLN501)
Ground Connector (Optional) - Used to connect to a suitable ground reference
when using Power over HDBaseT (PoH).
Cable Lance
Use with included cable tie to secure power supply connection.
5 VDC
5V DC 2.5A - Connect to optional power supply. Not required when using PoH.
Link Status
LED
Green: Link with HDBaseT 5Play compatible transmitter has been established.
Red: Power is present but link to HDBaseT 5Play compatible transmitter has not
been established.
Off: HRX-SLN501 is not receiving power.
Link
8-pin RJ-45 female shielded
HDBaseT 5Play compatible - Connect to Link connection on SmartLink HDBaseT
Transmitter, SmartLink HDMI Matrix, or 3rd party HDBaseT 5Play compatible
transmitter.
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Rear Panel (HRX-SLN501)
IR In/Out
4-pin Screw Down Plug-in Connector
IR In: Receives IR Signals from a Savant or 3rd party controller to send IR back to the
start point.
IR Out: Sends IR signals received from the start point to control devices located near
the endpoint. Can be connected to an IR Flasher or directly to a device’s IR Input.
See Zone Passthrough IR Wiring for important precautions regarding IR functionality
before making any connections.
HDMI In
19-pin type A HDMI female
Supports HDMI and DVI (DVI/D Compatible) DVI requires DVI to HDMI adapter (not
included)
LAN
RJ-45 10/100 Base-T, auto-negotiating port with Link/Activity LEDs.
Link LED
Off: Ethernet link is not established.
Green Solid: Ethernet link is established.
Green Blinking: Ethernet activity is occurring.
Data Rate
LED
Off: 10 Mbps data rate
Green: 100 Mbps data rate
RS232
Used to transmit and receive serial binary data to and from serial controllable devices
located at the end point. 8-pin RJ-45 female
See Zone Control Passthrough Connections for pinouts.
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4. Wiring and Connections
HDBaseT Link Connections
The link connections on the SmartLink Matrix are 5Play compliant and feature Power over HDBaseT (PoH), which
can supply power to compatible receivers. Read this section before making any connections and powering on the
matrix to avoid damaging any connected devices.
Power over HDBaseT (PoH)
Power over HDBaseT allows for 5Play compliant HDBaseT receivers to receive power on the same cable as the
audio, video, IR, RS-232, and Ethernet. This eliminates the need for a power supply connected to the receiver.
When non 5Play compliant receivers are used, PoH on the link port must be turned off before making any
connections to the SmartLink Matrix.
HDBaseT Protocol Differences
While similar in nature, the HDBaseT protocol is different than Ethernet protocol; PoH voltages supplied are
higher than PoE. For this reason, the HDBaseT link should never be connected to an Ethernet router or switch.
Doing so may cause damage to connected equipment.
HELPFUL INFORMATION!
• While HDBaseT transmission technology is much less susceptible to electromagnetic interference (EMI) than
other transmission technologies, Savant recommends that shielded Cat 5e/6/7 cable and shielded RJ-45
connectors be used for maximum signal reliability.
• To avoid HDBaseT signal loss, Savant recommends making a direct end-to-end (homerun) connection when
running the Cat 5e/6/7 cabling. Patch panels, wall plates, or similar types of splicing products allow noise to be
introduced, which reduces the quality of the video and in some instances video loss.
HDBaseT Configuration
When using a power supply for the HRX-SLN501 or a non 5Play compliant receiver at the endpoint, the Power
over HDBaseT must be turned off. This is accomplished using the Web User Interface (Web UI) on the matrix.
Perform these steps before attaching a power supply to any HDBaseT receiver.
1. Power Off the matrix.
2. Disconnect any HDBaseT link connections to the matrix.
3. Power On the matrix.
4. Retrieve the IP Address.
Refer to the Retrieving and Setting IP Addresses for Savant Devices Application Note located on the Savant
Community for more information.
5. Open the Web UI by following the steps in Accessing the Web UI.
6. Open the Inputs & Outputs tab.
7. Uncheck the Remote Power Receiver check box for the outputs that will be powered by PoH.
8. Power Off the matrix and reconnect the HDBaseT link cables.
9. Power On the matrix.
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Zone Control Passthrough Connections
Each zone on the SmartLink Matrix contains control connections that can be used to pass control signals from a
Savant or 3rd party controller to the endpoint. These connections use standard Savant connectors, but have
different wiring than commonly used in a Savant system.
For more information about these connections, see Adding Zone Control and Data via HDBaseT.
Zone Passthrough RS-232 Wiring
The RS-232 passthrough ports are reverse of the Savant standard with pin 5 as transmit (TXD) and pin 6 as
receive (RXD). Wiring for the SmartLink Matrix side of the cable is shown in the following diagram, the wiring on
the opposite side may vary based on the device’s pin configuration.
Note:
Due to the pins being the reverse of the Savant standard, a straight-through cable is used when connecting to a
Savant controller.
Zone RS-232 Wiring (SmartLink Receiver)
The RS-232 ports follow the Savant standard with pin 5 as receive (RXD) and pin 6 as transmit (TXD). Wiring for
the HRX-SLN501 side of the cable is shown in the following diagram, the wiring on the opposite side may vary
based on the devices pin configuration.
Note:
The table below follows the Savant standard RS-232 pinout.
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IMPORTANT!
When using an RJ-45 to DB9 adapter, the cable from the adapter to the SmartLink Receiver should be a straight-
through cable. Any required crossover should be achieved by using a Null adapter.
RJ-45 to DB9 Adapters
Savant offers RJ-45 to DB9 adapters in a variety of configurations that can be used for RS-232/422/485 control.
Refer to the RS-232 Conversion to DB9 and RS-422/485 Pinout Application Note located on the Savant
Community for more information on RJ-45 to DB9 adapters.
IMPORTANT!
If you are using RJ-45 to DB9 adapters not supplied by Savant:
• Ensure that any wires required for communication/control are terminated within the adapter.
• Ensure that all wires NOT required for communication/control are NOT terminated in the connector.
• Ensure that the unused wires in the connector are cut to prevent them from shorting out, as they are still
terminated in the RJ-45 connector on the controller side.
Zone Passthrough IR Wiring
IR connections are made using the supplied 4-pin Screw Down Plug-in Connector. Wiring is the same on the
matrix and the SmartLink Receiver.
IMPORTANT! IR Wiring Precautions
• Ensure that all IR emitters are within 15 feet (4.6 meters) from the location of the matrix or receiver.
• Use of 3rd party flashing IR emitters with Talk Back is not recommended. These types of emitters can draw
voltage away from the IR signal that can degrade IR performance.
• Output may be connected to an IR Flasher or directly to a device’s IR Input.
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5. Blueprint Configuration
IMPORTANT!
Deploying a SmartLink Matrix within a Savant system is different than other Savant components. Follow all
instructions and warnings in this section carefully to ensure successful deployment of a SmartLink Matrix.
Adding the SmartLink Matrix
1. Create the rooms for the system. To make placement of components a smooth and quick process, we
recommend that all rooms be created as a first step. This will allow for components to be placed in the rooms
as they are added to the layout.
2. Add the matrix to the configuration.
a. Open the Component Library:
View >Show Component Library from the toolbar.
or
icon on the Menu Bar.
b. Enter SmartLink in the search box.
c. Select a SmartLink Matrix in the Component Library and drag it onto the configuration.
SLN-84BT:
8 inputs / 4 Outputs
SLN-86BT:
8 inputs / 6 Outputs
SLN-88BT:
8 inputs / 8 Outputs
If using an existing configuration, remove the component that the SmartLink Matrix is replacing.
d. Enter a unique name for the component and click Create.
3. Enter the Unique ID (UID) for the matrix.
In order to be recognized by the host, the UID located on the bottom of the matrix is required within Blueprint.
a. Select the matrix in the configuration and open the Inspector:
View > Show Inspector from the toolbar.
or
icon on the Menu Bar.
b. Enter the UID for the matrix being used in the system.
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4. Connect the Control LAN (Ethernet) connection on the matrix to the Ethernet Port on a network router or
switch.
IMPORTANT!
Services for the configuration will not be generated unless the SmartLink Matrix is connected to a network router
or switch within Blueprint.
Tips for Selecting a Savant Controller
Every Savant configuration requires a controller in order to provide the appropriate services for the configuration.
While any controller can be used, there are certain parameters to keep in mind when using the matrix in a
configuration.
• If the SmartLink Matrix is the only AV switching component in the system, choose a controller that does not
have any AV switching that would add unnecessary overhead to the system.
• Select a controller that has sufficient control connections for all the components in the system. This will
eliminate the need to add controllers for more connections. Remember that each zone on the matrix can send
control to a zone.
Adding Display Devices
There are two ways a display can be connected to the matrix: local direct connection using HDMI and remote
connection using HDBaseT. Each one has different methods that are used to make the connections within
Blueprint.
Zone HDMI Out Directly to Display
1. Place the display device onto the layout and select the appropriate room.
2. Connect the HDMI input of the display to an HDMI output on the matrix.
3. Repeat steps 1 to 2 for all displays in the system.
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Zone HDBaseT (Link) to Receiver to Display
1. Place the display device onto the layout and select the appropriate room.
2. Place an HRX-SLN-501 onto the layout and select the appropriate room.
3. Connect the Link connection on the matrix to the Link connection on the receiver.
4. Connect the HDMI input of the display to the HDMI out on the receiver.
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Adding Zone Control and Data via HDBaseT
IR, RS-232, and Ethernet connections are provided for each zone output that can be connected to a Savant or 3rd
party controller to send control signals to the endpoint via HDBaseT. Control signals may also be sent to the
headend by connecting a Savant or 3rd party controller to the receiver located at the endpoint.
While the physical connection is from Controller to Matrix to HDBaseT Receiver to Device, the Blueprint
connection must go directly to the device being controlled. For example, to control a TV in a zone using an
HDBaseT Receiver, the Blueprint connection is Controller to TV, while the physical connection is Controller to
Matrix to HDBaseT Receiver to TV. This applies to IR, RS-232, and Ethernet.
Zone Control Blueprint Connections
Zone Control Physical Connections
Note:
The IR ports are In and Out on both devices; verify that the correct wiring is in use.
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Adding Audio Distribution Using Digital Coax Outputs
While the SmartLink Matrix provides audio via HDMI, digital coax outputs are provided as an alternative source of
audio. These coax outputs, which are tied to the HDMI inputs, should be connected to an audio distribution device
such as the SSA-3220 or Digital Audio Converter (DAC). Once connected to these devices, the audio can be
distributed to multiple zones. This functionality is shown in the Blueprint image below.
Common use cases:
• Audio only zones
• When audio in a zone is supplied via speakers that are separate from audio coming from a display device.
Additional Information:
• The digital coax outputs are not switchable within the SmartLink Matrix and are always active and the
connected device performs the switching and volume control.
• The digital coax cannot pass HD audio.
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Configuring Zones and I/O Paths
While SmartLink can be operated with default settings, I/O paths and zones can be configured to bring added
functionality to the system. Settings in SmartLink allow for a source to appear only on specific outputs or control
of the switch to appear in specific zones (rooms).
Enabling or Disabling Zones
By default, all zones are enabled. Use the steps below to limit the zones where an output will appear.
1. Select the SmartLink switch in the Blueprint layout
2. Open the Inspector.
Menu Bar > View > Show Inspector
3. In the Show drop-down, select Enabled in Zones
4. Uncheck the box next to the zone to disable in the matrix.
Allowing I/O Paths
In addition to assigning zones, inputs can be configured to appear only on certain outputs. This is useful to limit a
service to a particular zone or group of zones.
1. Select the SmartLink switch in the Blueprint configuration.
2. Open the Inspector.
Menu Bar > View > Show Inspector
3. In the Show drop-down, select Allowed I/O Paths
4. Under each output, uncheck the box for the input(s) that should not appear.
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Savant HCX-SLN501-00 Deployment Guide

Savant
Brand
Savant
Model
HCX-SLN501-00
Category
Supplementary music equipment
Type
Deployment Guide
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