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Samsung iDCS 500 Programming Manual

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TABLE OF CONTENTS
PROGRAMMING SECTION
PART DESCRIPTION PAGE
1 INTRODUCTION TO PROGRAMMING
1.1 PROGRAMMING OVERVIEW .................................................. 1.1.1
1.2 PROGRAMMING LEVELS ....................................................... 1.2.1
1.3 PROGRAM LIST IN NUMERICAL ORDER ............................... 1.3.1
1.4 PROGRAM LIST IN ALPHABETICAL ORDER.......................... 1.4.1
1.5 MMCs ASSOCIATED BY CATEGORY ...................................... 1.5.1
1.6 HOTEL / MOTEL MMCs ........................................................... 1.6.1
2 PROGRAM PROCEDURES
2.1 OVERVIEW .............................................................................. 2.1.1
MMCS APPEAR IN NUMERICAL ORDER
3 RECORD SHEETS
3.1 BLANK DATA RECORD SHEETS............................................. 3.1.1
iDCS 500 PROGRAMMING
TECHNICAL MANUAL TABLE OF CONTENTS OCTOBER 2003
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.1
PART 1. INTRODUCTION TO PROGRAMMING
1.1 PROGRAMMING OVERVIEW
The iDCS 500 system arrives from the factory with default data. Connect it to trunks,
stations and power, turn the system on and it is fully operational. The only thing left to
do is customize the data to fit the customer’s needs. This is called programming the
system.
MMC stands for Man Machine Code and each program is assigned a different three
digit code. These MMC codes are used to view, create or change customer data.
Programming is simply deciding what needs to be done and knowing which MMC is
used to do it. For example, use MMC 601 to create a station group. System speed dial
numbers are entered in MMC 705 and soft keys are assigned to individual keysets
using MMC 722.
System programming may be done from any display keyset. The first thing you must
do is open system programming. As a security measure, a passcode must be known to
do this.
•
iDCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a iDCS 28 BUTTON and a iDCS 18
BUTTON keyset that have special functions during programming. When required,
these keys will be referred to by the names described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.2
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.3
The diagram below illustrates the keys on a iDCS 8 BUTTON keyset that have special
functions during programming. When required, these keys will be referred to by the
names described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.1.4
•
DCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a display keyset that have special functions
during programming. When required, these keys will be referred to by the names
described below.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 NOVEMBER 2001
1.2.1
1.2 PROGRAMMING LEVELS
There are three levels of programming: SYSTEM, CUSTOMER and STATION. System
and customer levels are under passcode protection while station programming does
not require a passcode.
To prevent conflicting data from being entered, only one person at a time can enter
programming with the technician or customer passcode. While programming is in
progress, normal system operation is not affected. For your convenience, the system
displays [xxx IN PGM MODE] when another keyset is in the program mode.
A. System level
This level is entered via MMC 800 and requires the technician level passcode. It
allows access to all system programs, station programs and maintenance
programs.
B. Customer level
This level is entered via MMC 200 and requires the customer passcode. It allows
access to station programs and system programs allowed by the technician in MMC
802. When using the customer passcode to access station programs, data for all
stations can be viewed or changed.
NOTE: When the system is programmed for multiple tenant use, each tenant has an
individual customer passcode enabled in MMC 201. The access for tenant
passcode is limited to only certain MMCs. See MMC 201 for more details.
After opening programming with the customer passcode, you must press TRSF to
exit. Now press TRSF and the MMC number you wish to access.
C. Station level
All keysets can access station programs 102–117 without using a passcode. Each
user can only change station data for his/her own keyset.
When the LCD 24B keyset is in programming, the display shows instructions,
prompts and choices. Existing data is always displayed before it can be changed.
The keystroke sequence for each MMC is detailed in the following pages.
Before you begin entering customer data, follow this important reminder.
IMPORTANT REMINDER
When first installing this system, always use MMC 811 to reset and clear memory.
This will ensure that you begin with clean default data.
Now begin entering customer data.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.3.1
1.3 PROGRAM LIST IN NUMERICAL ORDER
100:
STATION LOCK 315: CUSTOMER SET RELOCATION
101:
CHANGE USER PASSCODE 316: PRESET FORWARD NO ANSWER
102:
CALL FORWARD 317: TIME/COST DISPLAY OPTION
103:
SET ANSWER MODE 318: KEYSET TYPE
104:
STATION NAME 320: SET BRANCH GROUP
105:
STATION SPEED DIAL 321: CALLING PARTY NUMBER
106:
STATION SPEED DIAL NAME 400: CUSTOMER ON/OFF PER TRUNK
107:
KEY EXTENDER 401: C.O./PBX LINE
108:
STATION STATUS 402: TRUNK DIAL TYPE
109:
DATE/TIME DISPLAY 403: TRUNK TOLL CLASS
110:
STATION ON/OFF 404: TRUNK NAME
111:
KEYSET RING TONE 405: TRUNK NUMBER
112:
ALARM REMINDER 406: TRUNK RING ASSIGNMENT
114:
STATION VOLUME 407: FORCED TRUNK RELEASE
115:
SET PROGRAMMED MESSAGE 408: ASSIGN TRUNK MOH SOURCE
116:
ALARM AND MESSAGE 409: TRUNK STATUS READ
119:
CALLER ID / ANI DISPLAY 410: ASSIGN DISA TRUNK
121:
ASSIGN STATION LANGUAGE 411: ASSIGN T1 SIGNAL TYPE
122:
INFO SPEED 412: ASSIGN TRUNK SIGNAL
200:
OPEN CUSTOMER PROGRAMMING 414: ASSIGN CALLER ID / ANI TRUNKS
201:
CHANGE CUSTOMER PASSCODE 415: REPORT TRUNK ABANDON DATA
202:
CHANGE FEATURE PASSCODE 416: ASSIGN E&M TRANSLATION
203:
ASSIGN UA DEVICE 418: TRUNK GAIN CONTROL
204:
COMMON BELL CONTROL 419: DISTINCTIVE RINGING
205:
ASSIGN LOUD BELL 420: ANI / DNIS OPTIONS
206:
BARGE-IN TYPE 421: TRUNK COS
207:
ASSIGN VM/AA PORT 422: COST RATE
208:
ASSIGN RING TYPE 424: BRI AND PRI CARD RESTART
209:
ASSIGN ADD-ON MODULE 425: BRI OPTION
210:
CUSTOMER ON/OFF PER TENANT 426: BRI SPID/DN
211:
DOOR RING ASSIGNMENT 427: S/T MODE
214:
DISA ALARM RINGING STATION 428: BRI S0 MAPPING
217:
STATION PAIR 430: PRI CONTROL
219:
TRAFFIC REPORT PRINTOUT 432: CONNECTION STATUS
221:
EXTENSION TYPE 500: SYSTEM-WIDE COUNTERS
222:
FAX PAIR 501: SYSTEM TIMERS
223:
ISDN SERVICE TYPE 502: STATION-WIDE TIMERS
224:
WAKE-UP AA 503: TRUNK-WIDE TIMER
300:
CUSTOMER ON/OFF PER STATION 504: PULSE MAKE/BREAK RATIO
301:
ASSIGN STATION COS 505: ASSIGN DATE AND TIME
302:
PICKUP GROUPS 506: TONE CADENCE
303:
ASSIGN EXECUTIVE/SECRETARY 507: ASSIGN RING PLAN TIME
304:
ASSIGN EXTENSION/TRUNK USE 510: SLI RING CADENCE
305:
ASSIGN FORCED CODE 511: MESSAGE WAITING LAMP CADENCE
306:
HOT LINE 512: HOLIDAY ASSIGNMENT
308:
ASSIGN BACKGROUND MUSIC SOURCE 513: HOTEL/MOTEL TIMERS
309:
ASSIGN STATION MUSIC ON HOLD 515: ASSIGN DAYLIGHT SAVINGS DATE
310:
LCR CLASS OF SERVICE 600: ASSIGN OPERATOR GROUP
312:
ALLOW CID / ANI 601: ASSIGN STATION GROUP
313:
COPY STATION/TRUNK USE 602: STATION GROUP NAME
314:
ASSIGN STATION/STATION USE 603: ASSIGN TRUNK GROUP
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.3.2
604:
ASSIGN STATION TO PAGE ZONE 744: VM DAY / NIGHT
605:
ASSIGN EXTERNAL PAGE ZONE 745: WARNING DESTINATION
606:
ASSIGN SPEED BLOCK 746: VM HALT
607:
UCD OPTIONS 747: VM ALARM
608:
ASSIGN REVIEW BLOCK 748: ASSIGN VM MOH
609:
CALL LOG BLOCK 749: VM IN/OUT
700:
COPY COS CONTENTS 760: ITEM COST TABLE
701:
ASSIGN COS CONTENTS 761: TAX RATE SETUP
702:
TOLL DENY TABLE 762: ROOM COST RATE
703:
TOLL ALLOWANCE TABLE 765: CID REJECT
704:
ASSIGN WILD CHARACTER 800: ENABLE TECHNICIAN PROGRAMM
705:
ASSIGN SYSTEM SPEED DIAL 801: CHANGE TECHNICIAN PASSCODE
706:
SYSTEM SPEED DIAL BY NAME 802: CUSTOMER ACCESS MMC NUMBER
707:
AUTHORIZATION CODE 803: ASSIGN TENANT GROUP
708:
ACCOUNT CODE 804: SYSTEM I/O PARAMETER
709:
TOLL PASS CODE/SPECIAL CODE TABLE 805: LEVEL & GAIN
710:
LCR DIGIT TABLE 806: CARD PRE-INSTALL
711:
LCR TIME TABLE 808: T1 PARAMETERS
712:
LCR ROUTE TABLE 810: HALT PROCESSING
713:
LCR MODIFY DIGIT TABLE 811: RESET SYSTEM
714:
DID NUMBER AND NAME TRANSLATION 815: CUSTOMER DATABASE COPY
715:
PROGRAMMED STATION MESSAGE 818: PROGRAM DOWNLOAD
717:
MY AREA CODE 820: ASSIGN SYSTEM LINK ID
718:
AGENT ID CODE 821: Q-SIG TRUNK
720:
COPY KEY PROGRAMMING 823: NETWORK COS
721:
SAVE STATION KEY PROGRAMMING 824: NETWORK DIAL PLAN
722:
STATION KEY PROGRAMMING 825: NETWORK OPTIONS
723:
SYSTEM KEY PROGRAMMING 826: CLOCK SOURCE
724:
DIAL NUMBERING PLAN 830: ETHERNET PARAMETERS
725:
SMDR OPTIONS 831: VOIP PARAMETERS
726:
VM/AA OPTIONS 832: VOIP CODE
727:
SYSTEM VERSION DISPLAY 833: VOIP IP TABLE
728:
CID / ANI TRANSLATION TABLE 834: VOIP OPTION
729:
RATE CALCULATION TABLE 835: VOIP DSP OPTION
730:
COSTING DIAL PLAN 836: VOIP GK OPTION
731:
AA RAM CLEAR 850: SYSTEM RESOURCE
732:
AA TRANSLATION TABLE 851: ALARM REPORTING
733:
AA PLAN TABLE 852: SYSTEM ALARM ASSIGNMENTS
734:
AUTO ATTENDANT MESSAGE MATCH 853: MAINTENANCE BUSY
735:
AA USE TABLE 854: DIAGNOSTIC TIME
736:
ASSIGN AA MOH 855: SYSTEM OPTIONS
737:
AA PLAY GAIN 856: TECH PROGRAMMING LOGS
740:
VM CARD RESTART 858: EMERGENCY ASSIGNMENT
741:
ASSIGN MAILBOX 859: HARDWARE VERSION
743:
AUTO RECORD 860: UCD VIEW
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.4.1
1.4 PROGRAM LIST IN ALPHABETICAL ORDER
708:
ACCOUNT CODE 109: DATE AND TIME DISPLAY
209:
ADD-ON MODULE ASSIGNMENT 515: DAYLIGHT SAVINGS DATE ASSIGNMENT
718:
AGENT ID CODE 854: DIAGNOSTIC TIME
116:
ALARM AND MESSAGE 724: DIAL NUMBERING PLAN
112:
ALARM REMINDER 714: DID NUMBER AND NAME TRANSLATION
851:
ALARM REPORTING 214: DISA ALARM RINGING STATION
420:
ANI / DNIS OPTIONS 410: DISA TRUNK ASSIGNMENT
103:
ANSWER MODE 419: DISTINCTIVE RINGING
707:
AUTHORIZATION CODE 211: DOOR RING ASSIGNMENT
734:
AUTO ATTENDANT MESSAGE MATCH 416: E&M TRANSLATION ASSIGNMENT
736:
AUTO ATTENDANT MOH ASSIGNMENT 858: EMERGENCY ASSIGNMENT
733:
AUTO ATTENDANT PLAN TABLE 830: ETHERNET PARAMETERS
737:
AUTO ATTENDANT PLAY AGAIN 303: EXECUTIVE/SECRETARY ASSIGNMENT
731:
AUTO ATTENDANT RAM CLEAR 304: EXTENSION/TRUNK USE ASSIGNMENT
732:
AUTO ATTENDANT TRANSLATION TABLE 221: EXTENSION TYPE
735:
AUTO ATTENDANT USE TABLE 605: EXTERNAL PAGE ZONE ASSIGNMENT
743:
AUTO RECORD 222: FAX PAIR
308:
BACKGROUND MUSIC SOURCE ASSIGN. 202: FEATURE PASSCODE
206:
BARGE-IN TYPE 305: FORCED CODE ASSIGNMENT
608:
BLOCK ASSIGNMENT-REVIEW 407: FORCED TRUNK RELEASE
320:
BRANCH GROUP SET 316: FORWARD NO ANSWER-PRESET
424:
BRI AND PRI CARD RESTART 810: HALT PROCESSING
428:
BRI S0 MAPPING 859: HARDWARE ASSIGNMENT
426:
BRI SPID/DN 512: HOLIDAY ASSIGNMENT
425:
BRI OPTION 306: HOT LINE
401:
C.O./PBX LINE 513: HOTEL/MOTEL TIMERS
102:
CALL FORWARD 122: INFO SPEED
609:
CALL LOG BLOCK 223: ISDN SERVICE TYPE
312:
CALLER ID / ANI-ALLOW 760: ITEM COST TABLE
119:
CALLER ID / ANI DISPLAY 107: KEY EXTENDER
414:
CALLER ID / ANI TRUNKS ASSIGNMENT 720: KEY PROGRAMMING-COPY
728:
CALLER ID / ANI TRANSLATION TABLE 111: KEYSET RING TONE
765:
CALLER ID REJECT 318: KEYSET TYPE
321:
CALLING PARTY NUMBER 310: LCR CLASS OF SERVICE
806:
CARD PRE-INSTALL 710: LCR DIGIT TABLE
826:
CLOCK SOURCE 713: LCR MODIFY DIGIT TABLE
204:
COMMON BELL CONTROL 712: LCR ROUTE TABLE
432:
CONNECTION STATUS 711: LCR TIME TABLE
701:
COS CONTENTS ASSIGNMENT 805: LEVEL & GAIN
700:
COS CONTENTS COPY 205: LOUD BELL ASSIGNMENT
422:
COST RATE 741: MAILBOX ASSIGNMENT
730:
COSTING DIAL PLAN 853: MAINTENANCE BUSY
802:
CUSTOMER ACCESS MMC NUMBER 511: MESSAGE WAITING LAMP CADENCE
815:
CUSTOMER DATABASE COPY 717: MY AREA CODE
300:
CUSTOMER ON/OFF PER STATION 823: NETWORK COS ASSIGNMENT
210:
CUSTOMER ON/OFF PER TENANT 824: NETWORK DIAL PLAN
400:
CUSTOMER ON/OFF PER TRUNK 825: NETWORK OPTIONS
201:
CUSTOMER PASSCODE 600: OPERATOR GROUP ASSIGNMENT
200:
CUSTOMER PROGRAMMING-OPEN 302: PICKUP GROUPS
315:
CUSTOMER SET RELOCATION 430: PRI CONTROL
505:
DATE AND TIME ASSIGNMENT 818: PROGRAM DOWNLOAD
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.4.2
115:
PROGRAMMED MESSAGE 801: TECHNICIAN PASSCODE-CHANGE
715:
PROGRAMMED STATION MESSAGE 800: TECHNICIAN PROGRAMM-ENABLE
504:
PULSE MAKE/BREAK RATIO 803: TENANT GROUP ASSIGNMENT
821:
Q-SIG TRUNK 317: TIME/COST DISPLAY OPTION
729:
RATE CALCULATION TABLE 703: TOLL ALLOWANCE TABLE
415:
REPORT TRUNK ABANDON DATA 702: TOLL DENY TABLE
811:
RESET SYSTEM 709: TOLL PASS CODE/SPECIAL CODE TABLE
507:
RING PLAN TIME ASSIGNMENT 301: STATION COS ASSIGNMENT
208:
RING TYPE ASSIGNMENT 601: STATION GROUP ASSIGNMENT
762:
ROOM COST RATE 121: STATION LANGUAGE ASSIGNMENT
427:
S/T MODE 506: TONE CADENCE
510:
SLI RING CADENCE 219: TRAFFIC REPORT PRINTOUT
725:
SMDR OPTIONS 421: TRUNK COS
606:
SPEED BLOCK ASSIGNMENT 402: TRUNK DIAL TYPE
602:
STATION GROUP NAME 418: TRUNK GAIN CONTROL
722:
STATION KEY PROGRAMMING 603: TRUNK GROUP ASSIGNMENT
721:
STATION KEY PROGRAMMING-SAVE 408: TRUNK MOH SOURCE ASSIGNMENT
100:
STATION LOCK 404: TRUNK NAME
309:
STATION MUSIC ON HOLD ASSIGNMENT 405: TRUNK NUMBER
104:
STATION NAME 406: TRUNK RING ASSIGNMENT
110:
STATION ON/OFF 412: TRUNK SIGNAL ASSIGNMENT
217:
STATION PAIR 409: TRUNK STATUS READ
105:
STATION SPEED DIAL 403: TRUNK TOLL CLASS
106:
STATION SPEED DIAL NAME 503: TRUNK-WIDE TIMER
108:
STATION STATUS 203: UA DEVICE ASSIGNMENT
604:
STATION TO PAGE ZONE ASSIGNMENT 607: UCD OPTIONS
114:
STATION VOLUME 860: UCD VIEW SERVICE
314:
STATION/STATION USE ASSIGNMENT 101: USER PASSCODE-CHANGE
313:
STATION/TRUNK USE-COPY 747: VM ALARM
502:
STATION-WIDE TIMERS 740: VM CARD RESTART
852:
SYSTEM ALARM ASSIGNMENTS 744: VM DAY / NIGHT
804:
SYSTEM I/O PARAMETER 746: VM HALT
723:
SYSTEM KEY PROGRAMMING 749: VM IN / OUT
820:
SYSTEM LINK ID ASSIGNMENT 748: VM MOH ASSIGNMENT
855:
SYSTEM OPTIONS 726: VM/AA OPTIONS
705:
SYSTEM SPEED DIAL ASSIGNMENT 207: VM/AA PORT ASSIGNMENT
706:
SYSTEM SPEED DIAL BY NAME 832: VOIP CODE
850:
SYSTEM RESOURCE 835: VOIP DSP OPTION
501:
SYSTEM TIMERS 836: VOIP GK OPTION
727:
SYSTEM VERSION DISPLAY 833: VOIP IP TABLE
500:
SYSTEM-WIDE COUNTERS 834: VOIP OPTION
808:
T1 PARAMETERS 831: VOIP PARAMETERS
411:
T1 SIGNAL TYPE ASSIGNMENT 224: WAKE-UP AA
761:
TAX RATE SETUP 745: WARNING DESTINATION
856:
TECH PROGRAMMING LOGS 704: WILD CHARACTER ASSIGNMENT
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.5.1
1.5 MMC’S ASSOCIATED BY CATEGORY
KEYSET USER OPTIONS
ALARM REMINDER
112 SET ANSWER MODE 103
ALARM MESSAGE
116 SET PROGRAMMED MESSAGE 115
CALL FORWARD
102 STATION LANGUAGE 121
CALLER ID / ANI DISPLAY
119 STATION LOCK 100
CHANGE USER PASSCODE
101 STATION NAME 104
DATE / TIME DISPLAY
109 STATION SPEED DIAL 105
INFO SPEED
122 STATION SPEED DIAL NAME 106
KEY EXTENDER
107 STATION STATUS 108
STATION ON/OFF
110 STATION VOLUME 114
KEYSET RING TONE
111
SYSTEM LEVEL PROGRAMS
ADD-ON MODULE ASSIGNMENT
209 EXTENSION TYPE 221
BARGE-IN TYPE
206 HARDWARE VERSION 859
CALLER ID / ANI TRANSLATION TABLE
728 HOLIDAY ASSIGNMENT 512
CHANGE CUSTOMER PASSCODE
201 LOUD BELL ASSIGNMENT 205
CHANGE FEATURE PASSCODES
202 OPEN CUSTOMER PROGRAMMING 200
CLOCK SOURCE
826 PROGRAM DOWNLOAD 818
COMMON BELL CONTROL
204 RING TYPE ASSIGNMENTS 208
CONNECTION STATUS
432 SMDR OPTIONS 725
CUSTOMER ON/OFF PER TENANT
210 SYSTEM VERSION DISPLAY 727
DISA ALARM RINGING STATION
214 SYSTEM RESOURCE 850
DOOR RING ASSIGNMENT
211 TRAFFIC REPORT PRINTOUT 219
EMERGENCY ASSIGNMENT
858 UA DEVICE ASSIGNMENTS 203
ETHERNET PARAMETER
830 UCD VIEW SERVICE 860
STATION LEVEL PROGRAMS
ALLOW CALLER ID / ANI
312 ISDN SERVICE TYPE 223
BACKGROUND MUSIC SOURCE
308 KEYSET TYPE 318
BRANCH GROUP SET
320 LCR CLASS OF SERVICE 310
CALLING PARTY NUMBER
321 PRESET FORWARD NO ANSWER 316
COPY KEY PROGRAMMING
720 PROGRAMMED STATION MESSAGE 715
COPY STATION / TRUNK USE
313 SAVE STATION KEY PROGRAMMING 721
CUSTOMER ON/OFF PER STATION
300 STATION COS ASSIGNMENTS 301
CUSTOMER SET RELOCATION
315 STATION KEY PROGRAMMING 722
DISTINCTIVE RINGING
419 STATION MUSIC ON HOLD 309
EXECUTIVE/SECRETARY ASSIGNMENT
303 STATION PAIR ASSIGNMENT 217
EXTENSION/TRUNK USE ASSIGNMENT
304 STATION TO STATION USE 314
FAX PAIR
222 SYSTEM KEY PROGRAMMING 723
FORCED CODE ASSIGNMENT
305 TIME COST DISPLAY OPTIONS 317
HOT LINE
306 WAKE-UP AA 224
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TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.5.2
TRUNK LEVEL PROGRAMS
ANI / DNIS OPTIONS
420 T1 SIGNAL TYPE ASSIGNMENT 411
BRI OPTIONS
425 TRUNK C.O. NUMBER 405
BRI S0 MAPPING
428 TRUNK COS ASSIGNMENT 421
BRI SPID/DN
426 TRUNK COST RATE TABLE 422
C.O./PBX LINE
401 TRUNK DIAL TYPE 402
CALLER ID / ANI TRUNKS ASSIGNMENT
414 TRUNK GAIN CONTROL ASSIGNMENT 418
CONNECTION STATUS
432 TRUNK MUSIC ON HOLD SOURCE 408
CUSTOMER ON/OFF PER TRUNK
400 TRUNK NAME 404
DISA TRUNK ASSIGNMENT
410 TRUNK RING ASSIGNMENT 406
E & M TRANSLATION
416 TRUNK SIGNAL ASSIGNMENT 412
FORCED TRUNK RELEASE
407 TRUNK STATUS READ 409
PRI/BRI CARD RESTART
424 TRUNK TOLL CLASS 403
PRI CONTROL
430 TRUNK NAME 404
REPORT TRUNK ABANDON DATA
415
S/T MODE
427
TIMER OPTIONS
DATE AND TIME ASSIGNMENT
505 STATION-WIDE TIMERS 502
DAYLIGHT SAVINGS DATE ASSIGN
515 SYSTEM TIMERS 501
HOTEL/MOTEL TIMERS
513 SYSTEM-WIDE COUNTERS 500
PULSE MAKE/BREAK RATIO
504 TONE CADENCE 506
RING PLAN TIME ASSIGNMENT
507 TRUNK-WIDE TIMER 503
SINGLE LINE RING CADENCE
510
GROUP / BLOCK / ZONE PROGRAMMING
CID / ANI REVIEW BLOCK
608 STATION GROUP NAME 602
EXTERNAL PAGE ZONE ASSIGNMENT
605 STATION GROUP PROGRAMMING 601
OPERATOR GROUP ASSIGNMENT
600 STATION TO PAGE ZONE 604
PICKUP GROUPS
302 TRUNK GROUP PROGRAMMING 603
SPEED BLOCK ASSIGNMENT
606 UCD OPTIONS 607
SYSTEM TABLES
ACCOUNT CODE
708 MY AREA CODE 717
AUTHORIZATION CODE
707 RATE CALCULATION TABLE 729
CALL COSTING DIAL PLAN
730 ROOM COST TABLE 762
CALL LOG BLOCK
609 SYSTEM SPEED DIAL BY NAME 706
CALLER ID REJECT
765 SYSTEM SPEED DIAL PROGRAMMING 705
COPY COS CONTENTS
700 TAX RATE SETUP 761
COS CONTENTS PROGRAMMING
701 TOLL ALLOWANCE TABLE 703
DIAL NUMBERING PLAN
724 TOLL DENY TABLE 702
DID NUMBER AND NAME TRANSLATION
714 TOLL PASS CODE/SPEC. CODE TABLE 709
ITEM COST TABLE
760 WILD CHARACTER 704
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.5.3
AUTO ATTENDANT / UCD PROGRAMMING
AGENT ID CODE
718 AUTO ATTENDANT RAM CLEAR 731
AUTO ATTENDANT MESSAGE MATCH
734 AUTO ATTENDANT TRANSLATION TABLE 732
AUTO ATTENDANT PLAN PROGRAMMING
733 AUTO ATTENDANT USE TABLE 735
AUTO ATTENDANT RECORD GAIN
737 SET AUTO ATTENDANT MUSIC ON
HOLD
736
TECHNICIAN ONLY PROGRAMS
CARD PRE-INSTALL
806 MAINTENANCE BUSY ASSIGNMENT 853
CHANGE TECHNICIAN PASSCODE
801 PROGRAM DOWNLOAD 818
CUSTOMER ACCESS MMC NUMBER
802 SYSTEM ALARM ASSIGNMENT 852
CUSTOMER DATABASE COPY
815 SYSTEM ALARM REPORTING 851
DIAGNOSTIC TIME
854 SYSTEM I/O PARAMETER 804
ENABLE TECHNICIAN PROGRAM
800 SYSTEM RESTART 811
HALT PROCESSING
810 T1 PARAMETERS 808
LEVEL & GAIN
805 TECH PROGRAMMING LOGS 856
NETWORKING
NETWORK COS
823 Q-SIG TRUNK 821
NETWORK DIAL PLAN
824 SYSTEM LINK ID ASSIGNMENT 820
NETWORK OPTIONS
825
VOIP
VOIP CODE
832 VOIP IP TABLE 833
VOIP DSP OPTION
835 VOIP OPTION 834
VOIP GK OPTION
836 VOIP PARAMETERS 831
LCR PROGRAMS
LCR DIGIT TABLE 710 LCR ROUTE TABLE 712
LCR MODIFY DIGIT TABLE
713 LCR TIME TABLE 711
SVM
AUTO RECORD
743 VM DRIVE ALARM 747
USER MAILBOX ASSIGNMENT
741 VM PORT IN/OUT 749
VM CARD HALT
746 VM RESTART 740
VM DAY / NIGHT
744 VMMOH ASSIGNMENT 748
VM DESTINATION
745
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 1 SEPTEMBER 2003
1.6.1
1.6 HOTEL / MOTEL MMCS
GENERAL SETUP
STATION NAME
104 HOTEL/MOTEL TIMERS 513
ASSIGN ADD-ON MODULE
209 AUTHORIZATION CODES 707
EXTENSION TYPE
221 STATION KEY PROGRAMMING 722
OPTIONAL ITEMS
KEY EXTENDER
107 FAX PAIR 222
CHANGE FEATURE
202 ASSIGN RING PLAN TIME 507
ASSIGN ADD-ON MODULE
209 DIAL NUMBERING PLAN 724
STATION PAIR
217
CALL COSTING
TRUNK COST RATE
422 TIME COST DISPLAY 317
RATE CALCULATIONS TABLE
729 COSTING DIAL PLAN 730
COSTING DIAL PLAN
730
HOTEL BILLING CHARGES
ITEM COST TABLE
760 ROOM COST TABLE 762
TAX RATE SETUP
761
SMDR/HOTEL/PMS REPORTS
SMDR OPTIONS
725 SYSTEM I/O PARAMETERS 804
WARNING DESTINATION
745
WAKE-UP WITH AA ANNOUNCEMENT
CUSTOMER ON/OFF PER TENANT
210 SYSTEM TIMERS 501
WAKE-UP
224 AUTO ATTENDANT PLAN 733
SYSTEM-WIDE COUNTERS
500
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 NOVEMBER 2001
2.1.1
PART 2. PROGRAM PROCEDURES
2.1 OVERVIEW
THE FOLLOWING INSTRUCTIONS FOR EACH MMC ASSUME THAT YOU HAVE
ALREADY OPENED PROGRAMMING.
HELPFUL HINT:
When you are finished programming in MMC codes 100–855 and have other
programming to do, press SPK to exit the MMC but stay in the programming mode and
use one of the following methods.
1. Dial another MMC code directly and continue programming.
2. Press VOLUME UP and DOWN keys to scroll through all MMC codes. When the
desired MMC code is reached, press SPK and continue programming.
Pressing TRSF will always save changes and exit the programming mode.
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 NOVEMBER 2001
MMC: 100
STATION LOCK
DESCRIPTION:
Allows the system administrator or technician to lock or unlock an individual station
or all stations simultaneously. The three options are as follows:
0 UNLOCKED Unlocks a locked station.
1 LOCKED OUTGOING The keyset cannot make calls outside the
system. It can however make and receive
intercom calls and receive incoming C.O.
calls. When in this mode the HOLD key of
a DCS keyset will flash slow RED.
2 LOCKED ALL CALLS The keyset cannot make or receive any
calls. When in this mode the HOLD key of
a DCS keyset will light steady RED.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
ACTION DISPLAY
1. Press TRSF 100
Display shows
[201] STN LOCK
UNLOCKED
2. Dial station number (e.g., 205)
OR
[205] STN LOCK
UNLOCKED
Press UP or DOWN to select station and use
RIGHT soft key to move cursor
OR
Press ANS/RLS to select all stations
[ALL] STN LOCK
??
3. Enter 0 to unlock or 1 to lock (e.g. 1)
OR
[205] STN LOCK
LOCKED OUT
Press UP or DOWN key to make selection
and press RIGHT soft key to return to step 2
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 NOVEMBER 2001
MMC: 100
4. Press TRSF to save and exit
OR
Press SPK to save and advance to next
MMC
DEFAULT DATA: ALL STATIONS UNLOCKED
RELATED ITEMS: STATION USER PROGRAMMING
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 NOVEMBER 2001
MMC: 101
CHANGE USER PASSCODE
DESCRIPTION:
Allows the system administrator or technician to reset any keyset’s passcode to its
default value of “1234.” This MMC cannot display station passcodes; it can only
reset them to default.
Keyset users can set or change their individual passcodes. The passcode is used to
lock or unlock the keyset for toll restriction (call barring) override and to access the
DISA feature.
NOTE: Default passcodes cannot be used for toll restriction override or for DISA access.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ACTION DISPLAY
1. Press TRSF 101
Display shows
[201] PASSCODE
PASSCODE: ✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱
2. Dial keyset number (e.g., 205)
OR
[205] PASSCODE
PASSCODE: ✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱✱
✱
Use UP or DOWN to scroll through
keyset numbers and press RIGHT
soft key to move the cursor right
3. Press HOLD to reset passcode
[205] PASSCODE
PASSCODE : 1234
4. Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: ALL STATION PASSCODES = 1234
RELATED ITEMS: MMC 100 STATION LOCK
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 MARCH 2003
MMC: 102 CALL FORWARD
DESCRIPTION:
Allows the system administrator to program the call forward destinations for other
station users. This MMC also allows call forward to be set after the destination has
been entered.
The iDCS 500 system allows six types of call forwarding: FORWARD ALL,
FORWARD NO ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and
FORWARD EXTERNAL. There is an additional option, FORWARD BUSY/NO
ANSWER, that allows both of these options to be activated at the same time,
provided that destinations have been entered for both.
0 = FORWARD CANCEL 4 = BUSY/NO ANSWER
1 = ALL CALL 5 = Not Available
2 = BUSY 6 = EXTERNAL FORWARD
3 = NO ANSWER 7 = FORWARD DND
Forwarding options 8, 9 and ✱ are only available on a iDCS 500-LE system with
networking enabled.
8 = CALL FORWARD UNCONDITIONAL (Across Network)
9 = CALL FORWARD BUSY (Across Network)
✱ = CALL FORWARD NO ANSWER (Across Network)
# = CALL FORWARD BUSY/NO ANSWER (Across Network)
0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC
102. It will not remove the programmed destination
and will not override any preset forward settings in
MMC 316 (MMC 316 available in L version only).
1 = ALL CALL This option, when set, will forward all calls to the
programmed destination. If the programmed
destination is a station then that station can call the
forwarded station to put calls through.
2 = BUSY This option, when set, will forward calls to the
programmed destination when the forwarded keyset
is busy.
3 = NO ANSWER This option, when set, will forward calls to the
programmed destination if the forwarded station does
not answer a call before the forward no answer timer
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iDCS 500 PROGRAMMING
TECHNICAL MANUAL PART 2 MARCH 2003
MMC: 102
in MMC 502 expires.
4 = BUSY/NO ANSWER This option will activate both the BUSY option and the
NO ANSWER option at the same time.
5 = Not Available
6 = EXT This option, when set, will forward calls to the
external location programmed as the forward
destination after the External Forward timer in MMC
502 expires. In the M version of software only CO
calls can externally forward. In the L version there is
an option in MMC 210 to allow intercom calls to
forward as well.
7 = FWD DND This option will forward all calls to the programmed
destination whenever the forwarded station goes into
DND.
8 = CFU This option, when set, will forward all calls to the
programmed destination when the programmed
destination is in another network node. Available in
LE version software only.
9 = CFB This option, when set, will forward calls to the
programmed destination when the forwarded keyset
is busy, when the programmed destination is in
another network node. Available in LE version
software only.
✱= CFNR This option, when set, will forward calls to the
programmed destination, when the programmed
destination is in another network node, if the
forwarded station does not answer a call before the
forward no answer timer in MMC 502 expires
Available in LE version software only.
# = CFNR/CFB This option is used to activate CFNR and CFB at the
same time.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
HELP
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