Fujitsu LifeBook T938 User manual

System

Operating manual

FUJITSU LIFEBOOK T938

Congratulations on your pu

rchase of an innovative

product from Fujitsu.

The latest information about our products, tips, updates etc. can be found

on the Internet at: "

http://www.fujitsu.com/fts/ "

You can ﬁnd driver updates at: "http://support.ts.fujitsu.com/download"

Should you have any technical questions, please con tact :

• our Hotline/Service Desk ("

http://support.ts.fujitsu.com/co ntact/servicedesk")

• Your sales partner

• Your sales ofﬁce

We hope you enjoy working with your new Fujitsu system!

Published by / Contact address in the EU

Fujitsu Te

chnology Solutions GmbH

Mies-van-der-Rohe-Straße 8

80807 Munich, Germany

"

http://

www.fujitsu.com/fts/"

Copyright

©Fujits

Publication Date

01/2018

Order No.: A26391-K469-Z320-1-7619, edition 1

FUJITSU LIFEBOOK T938

Operating m anual

Innovative technology 7

Ports and controls 9

Important notes 13

First-time setup of your device 17

Working with the notebook 20

Security functions 62

Connecting external devices 71

Removing and installing components

during servicing 77

Settings in BIOS Setup Utility 86

Troubleshooting and tips 89

Technical data 98

Manufac turer’s notes 102

Index 103

Remarks

Information on the product description meets the design speciﬁcations of Fujitsu and

is provided for comparison purposes. Several factors may cause the actual results to

differ. Technical data is subject to change without prior notiﬁcation. Fujitsu rejects any

responsibility with regard to technical or editorial mistakes or omissions.

Trad em arks

Fujitsu, the Fujitsu logo and LIFEBOOK are registered tradema rks of Fujitsu Limited

or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks or r egiste red trademarks of the Microsoft

Corporation in the United States and/or other countries.

HDMI and High-Deﬁnition Multimedia Interface are trademarks or registered

trademarks of HDMI Licensing, LLC.s.

Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.

Adobe Reader is a trademark of Ado be Systems Incorporated.

All other trademarks speciﬁed here are the property of their respective owners.

Copyright

No part of this publication may be copied, reproduced or translated without

the prior written consent o f Fujitsu.

No part of this p ublication may be saved or transferred by any electronic means

without the written approval of Fujitsu.

Contents

Innovative technology ................................................................. 7

Furtherinformation ...................................................................... 7

Notational conventions .................................................................. 8

Ports and controls ..................................................................... 9

Importantnotes ........................................................................ 13

Safetynotes ............................................................................ 13

Additional safety notes for devices with radio components . . . . . ............................. 13

Energysaving .......................................................................... 14

Energy saving under Windows ....................................................... 14

Travelling withyournotebook ............................................................ 15

Beforeyoutravel ................................................................... 15

Notebook: transporting ............................................................... 15

Cleaningthenotebook .................................................................. 16

First-time setup o

fyour device .........................................................

17

Unpacking and che

ckingthedevice ......................................................

17

Selectingalocat

ion .....................................................................

18

Mains adapter con

necting ...............................................................

18

Switchingonthe

device for the ﬁrst time ..................................................

19

Working with the notebook ............................................................ 20

Statusindicators ........................................................................ 20

Openingthenotebook ................................................................... 22

Switching on the notebook . . . . ........................................................... 23

Programming theON/OFFbutton ..................................................... 23

Different ways to use your notebook . . . ................................................... 24

From notebook to Tablet PC . . . ....................................................... 24

Selectdisplayorientation(portraitorlandscapeorientation) ............................. 26

From TabletPCtonotebook .......................................................... 27

Switching off the notebook . . . . ........................................................... 28

Closing the notebook . . .................................................................. 29

Handwriting recognition .................................................................. 29

LCDscreen ............................................................................ 30

Usingthe deviceasa TabletPC .......................................................... 31

Using ﬁngers ....................................................................... 31

Usingthestyluspen ................................................................. 35

Usingthe deviceasa notebook .......................................................... 39

Touchpad and touchpadbuttons ...................................................... 39

Keyboard ............................................................................... 41

Virtualnumerickeypad .............................................................. 43

Country and keyboard settings ....................................................... 43

Key combinations ................................................................... 44

Camera ................................................................................ 46

Rechargeablebattery ................................................................... 47

Charging, caringforandmaintaining the battery ....................................... 47

Removingandinstallingthebattery ................................................... 47

Usingthe power-management features ................................................... 50

Memory cards .......................................................................... 51

Supported formats .................................................................. 51

Inserting thememorycard ........................................................... 51

Fujitsu 3

Contents

Removingthememorycard .......................................................... 51

Loudspeakers and microphones . . ........................................................ 52

SIM card (conﬁguration dependent) . . . . . . ................................................. 53

Inserting the SIM card ............................................................... 53

RemovingtheSIMcard .............................................................. 54

Wireless LAN / Bluetooth / LTE radio components (conﬁguration dep endent) . . ............... 55

Switching the wireless components on and off ......................................... 55

SettingupWLAN access ............................................................ 55

Access via LTE (conﬁguration dependent) ............................................. 56

EthernetandLAN ....................................................................... 56

Your Port Replicator (optional) . . . ........................................................ 57

Ports on thePortReplicator .......................................................... 57

Settinguptheportreplicator ......................................................... 58

Connect the notebook to the port replicator . . . ......................................... 59

Switching on the notebook via the port replicator . . . . . .................................. 60

Switching offnotebookvia PortReplicator ............................................. 60

Disconnecting the notebook from the Port Replica tor .................................. 61

Securityfunctions ..................................................................... 62

Briefoverview of security functions ....................................................... 63

Setting up the ﬁngerprint sensor (conﬁguration dependen t) . . . .............................. 64

Conﬁguring the palm sensor (conﬁguration depe ndent) . . . .................................. 64

UsingtheSecurity Lock ................................................................. 65

Conﬁguringpassword protection in BIOSSetupUtility ...................................... 65

Protecting BIOS Setup Utility (supervisor and user password) . .......................... 66

Password protection for booting of the operating system . .............................. 67

Passwordprotectionfortheharddisk ................................................. 67

SmartCard reader (conﬁguration dependent) . ............................................. 68

Inserting the SmartCard ............................................................. 68

Trusted Platform Module - TPM . . ........................................................ 69

EnablingTPM ....................................................................... 69

Disabling TPM ...................................................................... 69

Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker

password) .......................................................................... 70

Connecting externaldevices ........................................................... 71

HDMIport .............................................................................. 71

Connecting an external monitor . . ........................................................ 72

Connecting USB devices ................................................................ 73

USB connection with charging function (USB Type-C

™

) ................................. 74

USBport withcharging function (Anytime USBcharge) ................................. 75

HowtoremoveUSBdevices correctly ................................................ 75

Headphones/microphone/Line-In/Line-Out/headset-com bi port .............................. 76

Removing and installing components du r ing servicing . . . .............................. 77

Notes on installing and removing boards and components .................................. 77

Preparing to remove components ........................................................ 78

Installingand removing memoryexpansion ................................................ 78

Removinga cover ................................................................... 79

Removing memory modules . . ........................................................ 80

Installinga memorymodule .......................................................... 80

Attaching the cover .................................................................. 81

Installing and removing an M.2 module . . ................................................. 82

Removinga cover ................................................................... 82

4 Fujitsu

Contents

Remove the M.2 module . . ........................................................... 83

Install the M.2 module. . . . . ........................................................... 84

Attaching the cover .................................................................. 85

Finishing component removal . ........................................................... 85

Settings in BIO S S etup Utility . . . ....................................................... 86

StartingtheBIOSSetup Utility ........................................................... 86

OperatingBIOSSetup Utility ............................................................. 87

ExitingBIOSSetupUtility ................................................................ 88

Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 88

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . .............. 88

Load Setup Defaults – Copy Standard Entries . ........................................ 88

Discard Changes – Discard changes without exiting the BIO S Setup Utility . .............. 88

Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 88

Save Changes and Power Off ....................................................... 88

Troubleshooting and tips .............................................................. 89

Help ifproblemsoccur ................................................................... 89

The notebook’s date or time is incorrect ................................................... 90

Battery indicator does not illuminate . . . ................................................... 90

Whencertaincharactersareentered on the keyboard, onlynumerals are written ............. 90

The notebook’s LCD screen remains blank . . . . ............................................ 90

The LCD screen is difﬁculttoread ........................................................ 90

The externalmonitorremains blank ...................................................... 91

The externalmonitorisblankorthe imageisunstable ..................................... 91

The cursor does not correctly follow the pen movements . . . . . . ............................. 92

Peninput notworking ................................................................... 92

The notebook cannot be started . . . ....................................................... 92

The notebook stops working . . ........................................................... 93

The printer does not print . . . . . ........................................................... 93

The wireless connection to a network does not work . . . .................................... 93

The batterydischargestooquickly ........................................................ 94

SmartCard reader is not recognised . . . ................................................... 94

SmartCardPINforgotten ................................................................ 94

SmartCardlost ......................................................................... 94

Acousticwarnings ....................................................................... 95

Errormessagesonthescreen ........................................................... 96

Restoring the contents of the hard disk under Windows .................................... 97

Restoring the system under Windows 10 . . ............................................ 97

Technicaldata ......................................................................... 98

Notebook . . ............................................................................. 98

Port Replicator(optional) ................................................................ 100

Rechargeablebattery ................................................................... 100

Mains adapter for use with the notebook and port replicator . . . ............................. 101

Manufacturer’snotes .................................................................. 102

Disposalandrecycling .................................................................. 102

Electrical safety including ergonomic requirements (GS, depending on the device) . .......... 102

Other certiﬁcation markings .............................................................. 102

Index .................................................................................. 103

Fujitsu 5

Contents

6 Fujitsu

Innovative techn ology

Innovative technology

... and ergonomic design make your device a reliable and convenient companion.

The device boots very quickly, is ready for immediate use and offers a particularly

long operating time because of its high capacity battery.

With the user-friendly " BIOS Setup Utility" you can control your notebook’s hardware and better

protect your system against unauthorised access by using the powerful password properties.

Information on the connections and user components of your notebook

canbefoundin"

Ports and con trols", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site.

The factory installation of your device does not support any other operating

system. Fujitsu Technology Solutions accepts no liability whatsoever

if any other operating system is used.

Software oriented components of these instructions refer to Microsoft products,

if they come within the scope of the delivery.

If you install other software products, pay attention to the operating

instructions of the manufa cturer.

Fujitsu 7

Innovative techn olo gy

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe

these warnings could pose a risk to health, damage the device or lead

to loss of data. The warranty will be invalidated if the device becomes

defective through failure to observe these warnings.

Indicates important informa

tion for the proper use of the device.

►

Indicates an activity that must be performed



Indicates a result

This font

indicates data entered

using the keyboard in a program dialogue or at

the command line, e.g.

your password (Name123) or a command used to

start a progra m (star

t.exe)

This font

indicates information that is displayed on the screen by a program, e.g.:

Installation is complete.

This font

indicates

• terms and texts used in a software interface, e.g.: Click on Save

• names of programs or ﬁles, e.g. Windows or setup.exe.

"This font"

indicates

• cross-references to anot her section, e.g. "Safety information"

• cross-references to an external source , e.g. a web address: For more

information, go to "

http://www.fujitsu.com/fts/ "

• Names of CDs, DVDs and titles or designations for other materials,

e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual

Key

indicates a key on the keyboard, e.g:

F10

This font

indicates terms and texts that are emphasised or highlighted, e.g.: Do

not switch off the device

8 Fujitsu

Ports and co ntrols

Ports and controls

This chapter presents the individual h ardw are components of your device. It gives you

an overview of the device’s indicators and connections. Please familiarise yourself with

these components before you start to work with the device.

Notebook open

89

5

7

10

1

2

3

1

4

6

5

1 = Microphone

2=Camera

3=CameraLED

4 = ON/OFF button

5 = Status display

6 = Loudspeakers

7 = Palm vein scanner (depending on

the conﬁguration)

8 = Touchpad

9 = Touchpad keys

10 = Fingerprint scanner (depending on

the conﬁguration)

Fujitsu 9

Ports and cont rols

Rear

1

2

1 = Camera LED (dep

ending on the

conﬁguration)

2 = Camera (depend

ing on the conﬁguration)

Left panel

1 2 3 4 5

1 = DC input connecto r (DC IN)

2 = Security Lock device

3 = USB connection 3.0

4 = Combined headset / microphone

connection

5 = SmartCard reader

10 Fujitsu

Ports and co ntrols

Right-hand side

1 2 3 4 5

6

7

8

1=Penslot

2 = Eyelet for the optional pen tether

3 = M emory card slot

4 = USB port 3.0 with charging function

(Anytime USB charge)

5 = USB connection 3.0 with a charging

function (USB Type-C

TM

)

6=HDMIport

7 = LAN connector (removable)

8 = VGA (video graphics array) screen

connection

Fujitsu 11

Ports and cont rols

Underside

45

2

3

2

1

1 = Battery com

partment with S IM car d

slot under t

he battery

2 = Battery release

3=Serviceco

mpartment for the M.2 module

4 = Port for por

t replicator

5 = Service compartment for the memory

12 Fujitsu

Important notes

ImportantnotesNotes

This chapter contains essential safety information which mu st be followed

when working with your notebook. Other notes also provide useful information

which will help you with your notebook.

Safety notes

SafetynotesNotes

Please follow the safety notes provided in the "Safet y/Regulation s" manual

as well as t he safety notes given below.

Please pay special attention to the sections in the manual marke d

with the symbol on the left.

When connecting and disconnecting cables, observe the relevant

notes in this operating manual.

Read the information on the ambient conditions in the "

Technical data",

Page 98 and "First-time setu p of your device", Page 17 before preparing your

notebook for use and switching it on for the ﬁrst time.

When cleaning the device, please observe the relevant notes in the

section "

Cleaning the notebook", Page 16.

Pay attention to the additional safety notes for devices with wireless components

provided in the "Safety/Regulations" manual.

Please re fer to the notes in the chapter "

Removing and insta lling

components during servicing", Page 77.

This notebook

complies with the relevant safety regulations for data proce ssing

equipment. I

f you have questions about using your notebook in a particular area,

please conta

ct your sales outlet or our Hotline/Service Desk.

Additional safety notes for devices with

radio components

Radiocomponent :WirelessLAN:Bluetooth,safetynotes

If a radio component (W ireless LAN, Bluetooth, LTE) is integra ted in your notebook, you must

be sure to observe the following safety notes when using your notebook:

• Switch o ff the radio components when you are in an aircraft or driving in a car.

• Switch off the radio components when you are in a hospital, an operating room or near a medical

electronics system. The transmitted radio waves can impair the operation of medical devices.

• Switch off the radio comp onents when you let the device get near ﬂammable

gases or into hazardous environments (e.g. petrol station, paintshops), as the

transmitted radio waves can cause an explosion or a ﬁre.

For information on how to switch radio components on and off, see chapter

"

Switch ing the wireless components on and o ff", Page 55.

Fujitsu 13

Important notes

Energy saving

NotesEnergyEnergysaving

Switch the notebook off when it is not in use. Switch off external, connecte d devices if you

are not using them . If you use the energy saving functions, the notebook uses less energy.

You will then be able to wo rk for longer before having to recharge the battery.

Energy efﬁciency is increased and the environmental impact is reduced.

You save money w hile p rotecting the environment.

Energy saving under Windows

► Make use of the power management features (see ""Using the power-management features",

Page 50").

14 Fujitsu

Important notes

Travelling with your notebook

MobileoperationNotesTransp ortati onNotebook

Please observe the points listed below when travelling with your notebook.

Before you t ravel

► Back up important data stored on your hard disk.

NotebookTravel,not ebook

► Switch off the wireless component for data security reasons. With data trafﬁcviaawireless

connection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentation

for your wireless component.

► If you w ish to use your note book d uring a ﬂight, ﬁrst check with the ﬂight

attendants if it is OK to do so.

When travelling in other countries

► If you are travelling abroad, check that the mains adapter can be opera ted with the

local mains voltage. If this is not the case, obtain the appropriate mains adapter for

your notebook. D o not use any other voltage converter!

► Check whether the local mains voltage and the power cable are compatible. If this is

not the case, buy a power cable that matches the local conditions.

► Contact the relevant authorities of th e country you will be travelling in as to

whether you may operate the radio component integrated into your notebook

computer. Please observe the additional safety instructions for devices with radio

components, found in the ha ndbook “Safety/formalities”.

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures

(e.g. direct sunlight in a car).

► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.

TransportationNotebook

► Switch the notebook off.

► Unplug the mains ad apter and all exte rnal devices from the power socket.

► Disconnect the mains adapter cable and the data cables for all external devices.

► Close the LCD screen.

► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

Fujitsu 15

Important notes

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning prod u cts designed for computers. Normal h o usehold

cleaners and polishes can damage the markings on the keyboard and the

device, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook.

The LCD screen very sensitive to scratches. Only clean the display

surface with a very soft, slightly damp cloth.

► Switch the notebook off

.

CleaningNotesNotebookKeyboardTouchpadLCDscreen

► In order to prevent accidentially switch ing the device on, remove the power cable from the mains

adaptor and remove the battery (see "

Removing and installing the battery", Page 47).



The surface can be c leaned with a dry cloth. If pa rticularly dirty, use a cloth which has

been moistened in mild domestic detergent and then carefully wrung out.

You can use disinfectant wipes to clean the keyboard and the tou chpad.

Ensure that no liquid enters the d evice.

16 Fujitsu

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Fujitsu LifeBook T938 User manual

Fujitsu LifeBook T938 User manual

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