Dell Latitude 5285 2-in-1 Owner's manual

Latitude 5285 2-in-1

Owner's Manual

Regulatory Model: T17G

Regulatory Type: T17G001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks may be trademarks of their respective owners.

2018 - 10

Rev. A02

Contents

1 System specications.................................................................................................................................... 6

Processor specications....................................................................................................................................................6

System specications........................................................................................................................................................ 6

Memory specications...................................................................................................................................................... 6

Video specications........................................................................................................................................................... 7

Audio specications........................................................................................................................................................... 7

Port and connector specications................................................................................................................................... 7

Communication specications..........................................................................................................................................8

Camera specications........................................................................................................................................................8

Display specications.........................................................................................................................................................8

AC adapter specications................................................................................................................................................. 9

Battery specications........................................................................................................................................................ 9

Physical specications..................................................................................................................................................... 10

Environmental specications...........................................................................................................................................10

2 Using your tablet.......................................................................................................................................... 12

Screw list........................................................................................................................................................................... 12

Recommended tools.........................................................................................................................................................13

Deploying the kickstand...................................................................................................................................................13

Before Working Inside Your Tablet.................................................................................................................................. 14

Turning o your tablet — Windows 10.................................................................................................................... 15

After working inside your tablet......................................................................................................................................15

micro SD - micro SIM card.............................................................................................................................................. 15

Display Panel and display cable....................................................................................................................................... 16

Removing the display panel and display cable ........................................................................................................17

Installing the display panel.........................................................................................................................................20

Removing the display cable ..................................................................................................................................... 20

Installing the display cable..........................................................................................................................................21

PCIe Solid State Drive (SSD).......................................................................................................................................... 21

Removing the SSD module........................................................................................................................................21

Installing SSD module................................................................................................................................................ 22

WLAN card....................................................................................................................................................................... 23

Removing the WLAN card........................................................................................................................................ 23

Installing the WLAN card.......................................................................................................................................... 23

Speaker............................................................................................................................................................................. 24

Removing the speaker...............................................................................................................................................24

Installing speaker........................................................................................................................................................25

Battery...............................................................................................................................................................................25

Lithium-ion battery precautions............................................................................................................................... 25

Removing the battery................................................................................................................................................25

Installing the battery.................................................................................................................................................. 26

System fan........................................................................................................................................................................26

Removing the system fan......................................................................................................................................... 26

Contents

3

Installing the system fan............................................................................................................................................27

Heat sink ...........................................................................................................................................................................27

Removing heat sink assembly...................................................................................................................................27

Installing heat sink assembly.....................................................................................................................................29

Front facing camera.........................................................................................................................................................29

Removing front camera.............................................................................................................................................30

Installing the front camera........................................................................................................................................30

Rear facing camera...........................................................................................................................................................31

Removing rear camera............................................................................................................................................... 31

Installing the rear camera..........................................................................................................................................32

Smart Card Cage............................................................................................................................................................. 32

Removing the smart card cage................................................................................................................................ 32

Installing the smart card cage.................................................................................................................................. 33

Docking board...................................................................................................................................................................34

Removing the docking board....................................................................................................................................34

Installing the smart card cage.................................................................................................................................. 34

System Board................................................................................................................................................................... 35

Removing system board............................................................................................................................................35

Installing system board.............................................................................................................................................. 37

Coin cell battery................................................................................................................................................................37

Removing the coin cell battery ................................................................................................................................38

Installing the coin cell battery................................................................................................................................... 38

Antenna............................................................................................................................................................................. 39

Removing the antenna module................................................................................................................................ 39

Installing the antenna module...................................................................................................................................40

USH board........................................................................................................................................................................ 40

Removing the USH board..........................................................................................................................................41

Installing the USH board............................................................................................................................................ 41

3 Technology and components........................................................................................................................43

Power adapter..................................................................................................................................................................43

Processors........................................................................................................................................................................ 43

Identifying processors in Windows 10......................................................................................................................43

Verifying processor usage in task manager............................................................................................................ 44

Verifying processor usage in resource monitor...................................................................................................... 44

Chipset.............................................................................................................................................................................. 45

Identifying chipset in device manager on Windows 10..........................................................................................45

Memory features..............................................................................................................................................................46

Verifying system memory in setup...........................................................................................................................46

Verifying system memory ........................................................................................................................................ 46

Testing memory using ePSA..................................................................................................................................... 47

Display options..................................................................................................................................................................47

Identifying display adapter.........................................................................................................................................47

Changing the screen resolution................................................................................................................................47

Camera features...............................................................................................................................................................48

Identifying the camera in Device Manager on Windows 10..................................................................................48

Starting the camera...................................................................................................................................................48

4

Contents

Starting the camera application............................................................................................................................... 48

Hard drive options............................................................................................................................................................49

Identifying the hard drive in the BIOS..................................................................................................................... 49

Dell Active Pen ................................................................................................................................................................ 50

4 System setup............................................................................................................................................... 51

Accessing System Setup BIOS....................................................................................................................................... 51

Entering BIOS without keyboard.................................................................................................................................... 51

System setup options......................................................................................................................................................52

General screen options..............................................................................................................................................52

System Conguration screen options..................................................................................................................... 53

Video screen options................................................................................................................................................. 54

Security screen options.............................................................................................................................................54

Secure Boot screen options..................................................................................................................................... 56

Intel software guard extensions screen options.....................................................................................................56

Performance screen options.....................................................................................................................................57

Power management screen options........................................................................................................................ 57

POST Behavior screen options................................................................................................................................ 58

Virtualization support screen options......................................................................................................................59

Wireless screen options............................................................................................................................................ 60

Maintenance screen options.................................................................................................................................... 60

System logs screen options.......................................................................................................................................61

Updating the BIOS .......................................................................................................................................................... 61

System and setup password........................................................................................................................................... 61

Assigning a system password and setup password...............................................................................................62

Deleting or changing an existing system and or setup password........................................................................ 62

5 Troubleshooting........................................................................................................................................... 63

Enhanced Pre-boot System Assessment - ePSA........................................................................................................63

Features:..................................................................................................................................................................... 63

Running the ePSA Diagnostic Utility ...................................................................................................................... 63

LCD Built-in Self Test - BIST ......................................................................................................................................... 63

Method 1 - Run the laptop LCD built-in self test - BIST ......................................................................................64

Method 2 - Run the laptop LCD built-in self test - BIST ..................................................................................... 64

Method 3 - Run the laptop LCD built-in self test - BIST ..................................................................................... 64

Tablet LED.........................................................................................................................................................................65

Diagnostic LED...........................................................................................................................................................65

Real Time Clock reset......................................................................................................................................................65

Identifying the AC adapter shipped with your tablet...................................................................................................66

6 Contacting Dell............................................................................................................................................ 67

Contents

5

System specications

NOTE: Oerings may vary by region. The following specications are only those required by law to ship with your computer. For

more information about the conguration of your computer, go to Help and Support in your Windows operating system and

select the option to view information about your computer.

Topics:

• Processor specications

• System specications

• Memory specications

• Video specications

• Audio specications

• Port and connector specications

• Communication specications

• Camera specications

• Display specications

• AC adapter specications

• Battery specications

• Physical specications

• Environmental specications

Processor specications

Feature

Specication

Types

• 7th generation Intel processors

System specications

Feature

Specication

Chipset Integrated in the processor

DRAM bus width 64-bit; 2 channels

Memory specications

Feature

Specication

Memory connector Onboard memory

Memory capacity 4 GB, 8 GB, and 16 GB (on board)

NOTE: The memory is dependent on the processor shipped with the system.

1

6 System specications

Feature Specication

Memory type

• LPDDR3—2133 MHz

Video specications

Feature Specication

Type Integrated on system board

UMA controller Intel Integrated HD Graphics 620

External display

support

Optional Dell Adapter - USB Type-C to HDMI/VGA

NOTE: Supports VGA, DisplayPort, HDMI through the docking station (Dell Dock WD15).

Audio specications

Feature Specication

Types High-denition audio

Controller Realtek ALC3253

Stereo conversion 24-bit—analog-to-digital and digital-to-analog

Internal interface High-denition audio

External interface Microphone-in, stereo headphones, and speakers universal connector

Speakers Two

Internal speaker

amplier

2 W (RMS) per channel

Volume controls Volume up and Volume down buttons

Port and connector specications

Feature

Specication

Audio

• Realtek ALC3253-CG Controller

• Microphone-in and stereo headphones/speakers universal connector

Video

• Two DisplayPorts over USB Type-C

Memory card reader

• micro SD 4.0

• Optional smart card reader

Micro Subscriber

Identity Module

(uSIM) card

Optional

USB ports

• 1 x USB 3.1 Gen1 (with PowerShare)

System specications 7

Feature Specication

Micro SIM Optional micro-SIM card slot (under the kickstand)

Security Lock

• Noble Wedge Lock slot

Other

• Optional contacted smart card reader and touch nger print reader

• Windows Home Button

• Power Button

• I2C for the Dock Pin Keyboard connection

Communication specications

Features Specication

Wireless WiFi Display (Miracast)

Wireless LAN

• Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter+ Bluetooth 4.1

• Intel Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2). Bluetooth Optional

Mobile Broadband

(Optional)

• Dell Wireless Qualcomm Snapdragon X7 LTE-A

• Dell Wireless Qualcomm Snapdragon X7 HSPA+

• Dell Wireless Telit Intel Ln-930 AP LTE CAT4

WiGig (Optional) Intel Tri-Band Wireless-AC 18265 WiGig + Wi-Fi + BT4.2 Wireless Card

Camera specications

Feature

Specication

Type

• Front Camera- 5MP xed focus

• Rear Camera- 8MP auto focus

• IR Camera- VGA IR cameraOptional IR camera (Win Hello compliant)

Sensor type CMOS sensor technology (Front and Rear camera)

Imaging rate Up to 30 frames per second

Video Resolution

• Front Camera- 2592 x 1944 pixels

• Rear Camera- 3264 x 2448 pixels

Display specications

Feature

Specication

Type 12.3" 3:2 Touch with Corning Gorilla Glass 4, Anti-reective, and Anti-smudge

Luminance 340 nits

8 System specications

Feature Specication

Height 265.56 mm(10.55 inches)

Width 185.06 mm (7.28 inches)

Diagonal 312.42 mm (12.0 inches)

Maximum resolution 1920x1280

Refresh rate 60 Hz

Maximum viewing

angles—horizontal

+/-80°

Maximum viewing

angles—vertical

+/-80°

Pixel pitch

0.135 mm

AC adapter

specications

Feature Specication

Type 45 W USB Type-C, 46 W small form factor (SFF) USB Type C and 65 W USB Type-C

Input voltage 100 V AC–240 V AC

Input current—

maximum

1.3 A / 1.7 A

Input frequency 47 Hz to 63 Hz

Output current

• 2.25 A, 3 A, and 3.25 A

Rated output

voltage

20 VDC/15 VDC/9 VDC/5 VDC

Weight

• 0.385 lbs(45 W) and 0.476 lbs(65 W)

• 175 g (45 W) and 216.2 g (65 W)

Dimensions

• 0.191 x 0.121 x 0.048 inches (45 W) and 0.217 x 0.145 x 0.048 (65 W)

• 87 x 55 x 22 mm (45 W) and 99 x 66 x 22 mm (65 W)

Temperature range

—Operating

0°C to 40°C (32°F to 104°F)

Temperature range

—Non-Operating

–40°C to 70°C (–40°F to 158°F)

Battery specications

Feature

Specication

Type

• 31.5 Whr Polymer battery with ExpressCharge

• 42 Whr Polymer battery with ExpressCharge

• 42 WHr Polymer Long Life Cycle

System specications 9

Feature Specication

31.5 Whr:

Length 177.6 mm (6.99 inches)

Width 82.6 mm (3.25 inches)

Height 5.5 mm (0.21 inch)

Weight 135.0 g (0.29 lb) (126 GB m2 SATA)

Voltage 11.4 VDC

42 WHr:

Length 177.6 mm (6.99 inches)

Width 82.6 mm (3.25 inches)

Height 5.5 mm (0.21 inch)

Weight 170 g (0.37 lb)

Voltage 7.6 VDC

Life span 300 discharge per charge cycles

Temperature range

Operating

• Charge: 0°C to 50°C (32°F to 122°F)

• Discharge: 0°C to 70°C (32°F to 158°F)

Non-operating - 20°C to 85°C (- 4°F to 185°F)

Physical specications

Feature

Specication

Weight - Tablet

only(with 32 Whr

battery and 126 GB

m2 SATA base)

1.89 lbs (856 g)

Weight - Tablet

+Keyboard

2.64 lbs(1.196 kg)

Input current—

maximum

1.3 A / 1.7 A

Width 11.5 inches (292 mm)

Height (Tablet only) 0.38 inch (9.76 mm)

Height(Tablet

+Keyboard only)

0.59 inch (14.9 mm)

Depth 8.22 inches(208.8 mm)

Environmental specications

Temperature

Specications

Operating 0°C to 35°C (32°F to 95°F)

10 System specications

Temperature Specications

Storage –40°C to 65°C (–40°F to 149°F)

Relative humidity

—maximum

Specications

Operating 10% to 90% (non-condensing)

Storage 10% to 95% (non-condensing)

Altitude—

maximum

Specications

Operating 0 m to 3048 m (0 to 10,000 ft)

Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)

Airborne

contaminant level

G2 or lower as dened by ISA S71.04–1985

System specications 11

Using your tablet

This section covers how to power on and turn o your tablet including how to install the micro SD and micro SIM cards.

Topics:

• Screw list

• Recommended tools

• Deploying the kickstand

• Before Working Inside Your Tablet

• After working inside your tablet

• micro SD - micro SIM card

• Display Panel and display cable

• PCIe Solid State Drive (SSD)

• WLAN card

• Speaker

• Battery

• System fan

• Heat sink

• Front facing camera

• Rear facing camera

• Smart Card Cage

• Docking board

• System Board

• Coin cell battery

• Antenna

• USH board

Screw list

Table 1. Latitude 5285 2-in-1 Screw size list

Component M2.0x 1.1+1.7 M2.0X4.0 M1.6x3.0 M2.0X2.5 M1.6x3.0 M2.0X2.0 M2.0X3.5

Back cover 3

Battery 4

Heat sink 4

Hinges 4

Display panel 6

System fan 2

WWAN card 1

WLAN card 1

2

12 Using your tablet

Component M2.0x 1.1+1.7 M2.0X4.0 M1.6x3.0 M2.0X2.5 M1.6x3.0 M2.0X2.0 M2.0X3.5

Smart card cage 3

SSD card 1

Docking bracket 2

Kickstand 4

Camera module

2 (front)

1(rear)

Antenna module 1

System board 4

Recommended tools

The procedures in this document may require the following tools:

• Phillips screwdriver

– #0 Phillips head screwdriver

– #1 Phillips head screwdriver

• Plastic scribe

Deploying the kickstand

1 Hold the tablet vertically on a plane surface.

2 Press the tablet to allow the kickstand to open.

Using your tablet

13

NOTE: The pegs at the bottom of the tablet allow the kickstand to open.

Before Working Inside Your Tablet

Use the following safety guidelines to help protect your tablet from potential damage and to help to ensure your personal safety. Unless

otherwise noted, each procedure included in this document assumes that the following condition exists:

• You have read the safety information that shipped with your tablet.

WARNING

: Before working inside your tablet, read the safety information that shipped with your tablet. For additional safety

best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface, such as a connector on the back of the tablet.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the

cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a

cable, ensure that both connectors are correctly oriented and aligned.

14 Using your tablet

NOTE: The color of your tablet and certain components may appear dierently than shown in this document.

To avoid damaging your tablet, perform the following steps before you begin working inside the tablet.

1 Ensure that your work surface is at and clean to prevent the tablet cover from being scratched.

2 Turn o your tablet.

3 If the tablet is connected to a docking device (docked) such as the optional docking station or keyboard dock, un-dock it.

4 Disconnect the power adapter from the tablet.

5 Press and hold the power button for a few seconds to remove the ea power from the system board.

CAUTION: To guard against electrical shock, always unplug your tablet from the electrical outlet.

CAUTION: Before touching anything inside your tablet, ground yourself by touching an unpainted metal surface, such as the

metal at the back of the tablet. While you work, periodically touch an unpainted metal surface to dissipate static electricity,

which could harm internal components.

6 Remove the storage SD card from the tablet.

Turning o your tablet — Windows 10

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your computer .

1 Click or tap .

2 Click or tap and then click or tap Shut down.

NOTE

: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not

automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds to

turn them o.

After working inside your tablet

CAUTION

: Leaving stray or loose screws inside your tablet may severely damage your tablet.

1 Replace all screws and ensure that no stray screws remain inside your tablet.

2 Connect any external devices, peripherals, and cables that you removed before working on your tablet.

3 Replace any media card, SIM card, and any other parts that you removed before working on your tablet.

4 Connect your tablet and all attached devices to their electrical outlets.

5 Turn on your tablet.

micro SD - micro SIM card

uSIM cards can be installed only on tablets shipped with WWAN module.

1 Follow the procedure in Before working inside your tablet.

NOTE

: disconnect the power and drain ea power before preforming the steps

2 Lay the tablet on a plane and at surface, with the kickstand facing upward.

NOTE

: Pull the kickstand to open by 135° to access the micro SD and micro SIM card slot

CAUTION: Do not pull or slide more than 135° to avoid damage to the hinges.

3 Slide and lift the cover.

Using your tablet

15

NOTE: Ensure to turn o or disconnect power, to drain ea power before installing the micro SD and/or micro-

SIM.

4 Slide the kickstand to an angle 135°, to microSD and micro-SIM cards slot.

5 Insert the SD card and/or micro-SIM cards into the slots indicated on the slots.

6 Align the cover with the groove on the tablet and slide it inside to secure the microSD and the micro-SIM cards.

7 Perform the same steps to remove the microSD / micro-SIM cards

Display Panel and display cable

16

Using your tablet

Removing the display panel and display cable

1 Follow the procedure in Before working inside your tablet.

2 Remove the:

a uSIM/microSD card

NOTE: uSIM card slot is available only on tablets shipping with WWAN module.

3

Open the kickstand by holding the tablet vertically and pressing it down. Place the tablet with the display facing down.

NOTE: You can also open the kickstand from the speaker recess area.

4 Place the tablet on a at surface and lift the stand to reveal the base of the tablet.

5 To release the display panel:

a Remove the M1.6 x 3.0 screws that secure the base cover to the tablet [1].

b Close the kickstand [2] .

Using your tablet

17

6 Use a plastic scribe [1] to pry the edges [2] of the display panel starting from the bottom side rst (near the docking port).

NOTE

: Flip the tablet so the LCD is upward.

18 Using your tablet

7 Flip the display panel on a plane surface .

8 To disconnect the cables:

a Disconnect the battery cable on the system board [1].

b Disconnect the display cable on the system board [2].

Using your tablet

19

9 Lift the display panel from the tablet.

Installing the display panel

1 Place the display panel on a plane surface.

2 Connect the display cable to the connector on the system board

3 Connect the battery cable to the connector on the system board.

4 Install the display panel on the tablet and press the edges until they snap in.

5 Flip the tablet and open the kickstand.

6 Replace the M1.6 x 3.0 screws to secure the tablet to the display panel.

7 Install the:

a uSIM/micro SD card

8 Follow the procedure in After working inside your tablet.

Removing the display cable

1 Follow the procedure in Before working inside your tablet.

2 Remove the:

a uSIM and/or microSD card

b display panel

3 Removing the display cable:

a Peel the tape that secures the touch module cable [1].

b Disconnect the touch module cable from the connector on the display panel [2].

c Do-not peel the tape that secures the display cable [3].

20

Using your tablet

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Dell Latitude 5285 2-in-1 Owner's manual

Dell Latitude 5285 2-in-1 Owner's manual

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