Rosewill SHIELDeye RSCM-15702 Surveillance Camera User manual

Support Email：techsupport@rosewill.com 1

User Manual

(Not all functions applicable for RSCM-121001W)

Support Email：techsupport@rosewill.com 2

CONTENT

1. Web Access ..................................................................................................................................................... 6

1.1 Live Video .............................................................................................................................................. 8

1.2 Playback Video ...................................................................................................................................... 9

1.3 Set Up .................................................................................................................................................... 9

1.3.1 System ........................................................................................................................................ 9

1.3.1.1 Device Status ................................................................................................................... 9

1.3.1.2 Time Setting ................................................................................................................... 10

1.3.1.3 Pan &Tilt Setting ............................................................................................................ 10

1.3.1.4 Other Settings ................................................................................................................ 11

1.3.1.5 Multiple Settings ............................................................................................................ 11

1.3.1.6 Maintenance .................................................................................................................. 12

1.3.1.7 Device Information ........................................................................................................ 12

1.3.2 Network .................................................................................................................................... 13

1.3.2.1 IP Address Setting .......................................................................................................... 13

1.3.2.2 Port Setting .................................................................................................................... 13

1.3.2.3 Wi-Fi Set Up ................................................................................................................... 14

1.3.2.4 UPNP .............................................................................................................................. 14

1.3.2.5 DDNS Setting .................................................................................................................. 15

1.3.2.6 RTSP Setting ................................................................................................................... 15

1.3.2.7 Onvif Setting .................................................................................................................. 16

1.3.2.8 FTP Setting ..................................................................................................................... 16

Support Email：techsupport@rosewill.com 3

1.3.2.9 SMTP (E-mail) Setting .................................................................................................... 17

1.3.3 Video and Audio ....................................................................................................................... 18

1.3.3.1 Video .............................................................................................................................. 18

1.3.3.2 Audio Setting ................................................................................................................. 19

1.3.3.3 Image Setting ................................................................................................................. 19

1.3.3.4 On Screen Display Setting .............................................................................................. 20

1.3.3.5 Night Vision Setting ....................................................................................................... 20

1.3.4 Safety ........................................................................................................................................ 21

1.3.4.1 User Setting .................................................................................................................... 21

1.3.4.2 IP Filtering ...................................................................................................................... 23

1.3.4.3 Mask Area ...................................................................................................................... 23

1.3.5 Alarm ........................................................................................................................................ 24

1.3.5.1 IO Detector .................................................................................................................... 24

1.3.5.2 Motion Detection........................................................................................................... 24

1.3.5.3 Audio Detection ............................................................................................................. 25

1.3.5.4 Alarm Action .................................................................................................................. 25

1.3.5.5 Armed Time ................................................................................................................... 26

1.3.6 Storage...................................................................................................................................... 26

1.3.6.1 SD Card Management .................................................................................................... 26

1.3.6.2 SD Card Capture (Timed snapshot) ................................................................................ 27

1.3.6.3 SD Card Recording ......................................................................................................... 27

1.3.7 Log ............................................................................................................................................ 28

1.3.8 Local Configuration ................................................................................................................... 28

1.4 Mac Web Access ................................................................................................................................. 29

2. Windows PC Software Access ....................................................................................................................... 30

Support Email：techsupport@rosewill.com 4

2.1 About SHIELDeye................................................................................................................................. 30

2.2 Operational Requirements .................................................................................................................. 30

2.3 SHIELDeye Installation ........................................................................................................................ 31

2.4 SHIELDeye Operation .......................................................................................................................... 31

2.4.1 CMS Interface ........................................................................................................................... 31

2.4.2 Access to camera ...................................................................................................................... 32

2.4.2.1 Add Camera ................................................................................................................... 32

2.4.2.2 Edit / Delete Device ....................................................................................................... 34

2.5 Play Video ........................................................................................................................................... 34

2.6 System Settings ................................................................................................................................... 35

2.7 Local menu bar .................................................................................................................................... 36

3. Mac Software Access .................................................................................................................................... 38

3.1 About SHIELDeye................................................................................................................................. 38

3.2 Operational Requirements .................................................................................................................. 38

3.3 Installation .......................................................................................................................................... 38

3.4 SHIELDeye MAC Operation ................................................................................................................. 39

3.4.1 Interface ................................................................................................................................... 39

3.4.2 Device Library ........................................................................................................................... 39

Add ............................................................................................................................................. 41

Delete ......................................................................................................................................... 41

Set .............................................................................................................................................. 42

Device Edit ................................................................................................................................. 42

Device information .................................................................................................................... 42

User Setting ................................................................................................................................ 42

Time Setting ............................................................................................................................... 42

Support Email：techsupport@rosewill.com 5

Alarm setting .............................................................................................................................. 43

WiFi Setting ............................................................................................................................... 43

3.4.3 System Settings......................................................................................................................... 44

3.4.4 Video Library ............................................................................................................................ 45

Live Video .................................................................................................................................. 45

Local Recording .......................................................................................................................... 45

Remote Recording...................................................................................................................... 45

3.4.5 Camera Log: .............................................................................................................................. 46

4. FAQs/Troubleshooting .................................................................................................................................. 47

4.1 Compatibility Settings for Internet Explorer ....................................................................................... 47

4.2 Plugin Issues ........................................................................................................................................ 47

4.3 Install IE Tab for Chrome 43 ................................................................................................................ 49

4.4 Install IE Tab for Firefox 42 .................................................................................................................. 50

4.5 Port Forwarding .................................................................................................................................. 51

4.6 SHIELDeye Exit Abruptly on Windows XP ........................................................................................... 53

Support Email：techsupport@rosewill.com 6

1. Web Access

There is a CD in the product package, please insert it into your PC to install the search tool

“SHIELDeye Search” for your PC. If your PC doesn’t have a CD driver or the CD can’t be

read, please go to www.rosewill.com to download the SHIELDeye Search Tool. Please note:

SHIELDeye Search can only be used in a LAN network. After successful installation, run

SHIELDeye Search and it will display the screen as shown in Figure 1.1. Double click the

camera and there a dialog box will pop up which requires you to enter your user name and

password to log on the camera’s web interface as in Figure 5.2.

If you lost the label at the bottom of the camera and forget the DID number, you can select

Smart P2P with SHIELDeye Search to get the DID number (Device Name). Also you can

change the camera’s IP address and Port number via the Search Tool.

Figure 1.1

Figure 1.2

Reminder: Default user name/password: admin/123456. Please change the password.

Support Email：techsupport@rosewill.com 7

Figure 1.3

View Video-Mode 1: APNPI viewing mode (OCX plugin)

● You must download the OCX plugin at the first time you start View Video Mode 1. Click

“Download Plugin” to download and install the plugin as below Figure.

Figure 1.4

● When you select Video Viewing Mode 1 with Google Chrome or Firefox, please ensure to

use the right version: (since they do not support the APNPI plugin)

● When you select View Video Mode 2 Flash Player mode (Adobe Flash Player plugin), if

the Flash Player plugin is not installed, the browser will automatically prompt you to

download and install the file.

● When you select Flash Player mode, the multiple image function is not supported, not is

multiple region motion detection. The Microsoft Edge browser is supported.

Support Email：techsupport@rosewill.com 8

1.1 Live Video

Video will play after enter the video browsing interface.

Figure 1.1.1

/ Play/Stop Listen Talk

Snapshot Record Digital Zoom

Show/Hide Control Panel Multi-screen Switching 1920x1080

640x360 320x180 Cruise Horizontally

Cruise Vertically Stop Center

Homepage Preset Setting and Go to Preset

Notes:

Digital zoom: Image magnification, 1x, 2x, 3x and 4x magnification.

Support Email：techsupport@rosewill.com 9

1.2 Playback Video

Click "Playback Video" to enter the SD card and choose the video dates then click "Search"

to list the video files of the selected day. Click the listed files to play back. The files can be

downloaded by clicking the download button.

Figure 1.2.1

1.3 Set Up

1.3.1 System

1.3.1.1 Device Status

Tap "System Settings". You can check how many users are accessing the camera, connection

method/ MAC address of the device/ SD card status and Recording status /Internet IP address

viewing etc. In "Device Status", "On-line Users" will only the number of current users

watching the real-time videos on the camera; "Recording Status" will show only when

Record Planning is on.

Figure 1.3.1.1

Support Email：techsupport@rosewill.com 10

1.3.1.2 Time Setting

You can enter "Time Setting" in "Time Zone Setting". Start to adjust settings such as

"Synchronization with PC”.

Figure 1.3.1.2

1.3.1.3 Pan &Tilt Setting (Not applicable for RSCM-121001W)

Pan & Tilt Setting: users can control Speed (slow, medium and fast) of pan and tilt, cruise

laps (1-10 circles), auto-check after booting, go center or disable the motion detection.

Preset Function: When the self-test centering button is off, preset positions can be activated.

There are eight preset positions and the position angle will be there after power is on. While

selecting preset position 9, pan/tilt position will return to the state before restart, after power

on self-test, the equipment will return to the position after power off or restart.

Figure 1.3.1.3

Support Email：techsupport@rosewill.com 11

1.3.1.4 Other Settings

The power status indicator light and Wi-Fi status indicator light of camera can be turned on or

off at "Other Settings".

Figure 1.3.1.4

1.3.1.5 Multiple Settings

Other equipment can be added at "Multiple Settings". The 1st device is native. Users can add

up to 3 devices. Users can view one or four images at the Live Video at interface multiple

settings. Multiple settings support adding extranet IP addresses or dynamic domain names.

Figure 1.3.1.5

Support Email：techsupport@rosewill.com 12

1.3.1.6 Maintenance

At "System Maintenance", you can set up "System Setting" and "Restart Timing Setting";

Camera Reboot/Restore to default/Backup setting/Restore backup setting and System

Upgrade of the camera can be set at "System Setting" (Firmware for system upgrade can be

downloaded from the official website of the company: http://www.rosewill.com).

"Restart timing settings": The timing restart function can be set for date and time settings.

Figure 1.3.1.6

1.3.1.7 Device Information

Tap “About”, Device name can be modified, and system firmware version/system firmware

time /WebUI firmware version etc.

Figure 1.3.1.7

Support Email：techsupport@rosewill.com 13

1.3.2 Network

1.3.2.1 IP Address Setting

In "IP Address Setting", Network information of the camera can be modified. The factory

default value is DHCP (Automatically acquired)

Reminder: Please keep the network segment consistent so the IP address will not conflict.

Figure 1.3.2.1

1.3.2.2 Port Setting

In "Port Setting", users can change web access port (http port). Port setting range: 80-65535.

Pay attention not to conflict with other port values. (port: 8000 is suggested)

Figure 1.3.2.2

Support Email：techsupport@rosewill.com 14

1.3.2.3 Wi-Fi Set Up

In "Wi-Fi Set Up", click "Search" and tap "Wi-Fi". Choose your wireless router to be

connected to and input the password to connect to the router. Click Save to complete Wi-Fi

Configuration. After completing the configuration, click Test to confirm whether it is

connected to the wireless router.

Figure 1.3.2.3

1.3.2.4 UPNP

If the user needs to view the camera through the internet, the router and camera UPNP

function Auto Port Mapping has to be turned on.

Figure 1.3.2.4

Support Email：techsupport@rosewill.com 15

1.3.2.5 DDNS Setting

Users can access the camera via DDNS domain name provided by the manufacturer for free

and a third party domain name. Port mapping is required while using domain name to access

(For port mapping, please refer to the FAQ). The third party domain name supports

3322.org/dyndns.org/No-iP.com.

Figure 1.3.2.5

1.3.2.6 RTSP Setting

The user can set the RTSP port after entering “RTSP Setting”. In addition, the RTSP

Authentication function can be closed. Default value of RTSP port is: 554 Selection range:

554-65535

Figure 1.3.2.6

Support Email：techsupport@rosewill.com 16

Some general RTSP streaming media software can be adapted to access video on the device,

such as VLC. Access links are as shown below:

The first bit stream: rtsp://user: password @IP:rtsp port /live/ch0

The second bit stream: rtsp://user: password @IP:rtsp port /live/ ch1

The third bit stream: rtsp://user: password @IP:rtsp port /live/ ch2

1.3.2.7 Onvif Setting

In “Onvif Setting”, users can start up and calibrate Onvif functions. The default setting for

Onvif calibration is on. NVR devices of some manufacturers do not support camera access

with Onvif calibration. The device supports Onvif versions 2.5 and below.

Figure 1.3.2.7

1.3.2.8 FTP Setting

Enter “FTP Setting”. Fill out relevant FTP parameters according to the set up example as

shown in the figure below to achieve FTP document delivery.

Figure 1.3.2.8

Support Email：techsupport@rosewill.com 17

 Server Address: This field allows the user to designate a DDNS address for the FTP

server.

 Server Port: This field allows the user to designate the port number for the FTP server.

 User Name: Input FTP user name.

 Password: Input FTP password.

 Path: This field allows the user to specify a save path. For example: ./RSCM

 Note: If you want to save alerted pictures and videos to FTP, you must build an FTP server;

then create an FTP account with a password (not an anonymous account) on your FTP server.

The FTP account must have, create and delete file rights.

1.3.2.9 SMTP (E-mail) Setting

Enter SMTP (E-mail) Setting. Fill out relevant E-mail parameters as shown in the figure

below for E-mail alarm. Mainstream E-mail suffixes supported by SMTP include:

smtp.gmail.com, mail.yahoo.com, smtp.gmx.com, smtp-mail.outlook.com.

Figure 1.3.2.9

To get started, make sure that the e-mail provider you are using supports SMTP functions.

 Server address: SMTP stands for Simple Mail Transfer Protocol. This field allows the

user to enter the SMTP server used by the email service.

 Server Port: This field allows the user to enter the port that corresponds to the selected

SMTP server. The SMTP port is usually set at 25 if there is no security. Some SMTP

servers have their own ports, such as 587 or 465. Specific port number is to be

determined by mail service provider.

 Security connection: This dropdown box allows the user to select an encryption type.

Support Email：techsupport@rosewill.com 18

 Authentication: It should be on.

 User name: Input FTP user name..

 Password: Input FTP password.

 Sender Address: This field allows the user to enter the email address to which alarms are

sent. This email address should be consistent with the above Email address for the User

name.

 Receiver Address #1&#2: These fields allow the user to enter the receiver email address

which will receive any emails pertaining to alert and alarm emails.

 Mail subject: This field allows the user to define the subject line of the email.

 Mail content: This field allows the user to define the mail content.

1.3.3 Video and Audio

1.3.3.1 Video

Enter “Video Encoding Settings” to adjust camera power frequency and video stream

settings. Power frequencies include: 50HZ, 60HZ; (220V voltage selection 50HZ. 110V

voltage selects 60HZ, and 60HZ in Japan, Canada etc.) Bit stream settings include:

Resolution（1920*1080 or 1280*720）, Bit rate (256~4096kbps), frame rate (1~30fps), steam

control or stream type etc.;

Reminder: Audio transmission video can be controlled through the on/off button.

Figure 1.3.3.1

Support Email：techsupport@rosewill.com 19

1.3.3.2 Audio Setting

Mic volume and speaker volume can be controlled here.

Figure 1.3.3.2

1.3.3.3 Image Settings

Enter "Image Settings" to set Mirror and Flip for camera image. Perform fine-tuning of

brightness/contrast/saturation/chromaticity to get better color effects.

Figure 1.3.3.3

Support Email：techsupport@rosewill.com 20

1.3.3.4 On Screen Display Setting

Enter "OSD Settings" to overlay the time and name on the video image.

Figure 1.3.3.5

1.3.3.5 Night Vision Settings

Enter "Night Vision Settings" to set IR LED and IRCUT. Once IR LED is off, the LED will

not work any longer.

Figure 1.3.3.5

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