
Q: I have changed the password and forgotten it.
A: The router needs to be reset.
- Press the reset button (using a pen or pin for 5 seconds) located
next to the power input.
- The router will display a red light for 60 seconds before a solid green
light appears.
- Search for a Falcon4G and type in password “F@1con_99”
Q: Can the wireless name of the router be customized?
A: The wireless name can be customized under “General Settings” ibn
the admin portal.
Q: How do you install the simcard?
A: Ensure you have a sim adaptor if you are using a micro or nano sim
card. Follow the image under the sim slot of the router. Once the sim
is secure you will hear a click.
Q: Which SIM provider can be used for the 4G Combo?
A: The router is unlocked to all networks and so can be used with any
sim provider you choose. For some networks the APN may not be
automatically recognised and you may need to manually input the
APN for the service provider. There is a list of some of the popular
networks on page - however you can easily obtain any providers APN
settings by simply searching on the internet for the provider name
and APN settings.
You will require these details:
APN NAME: ( Such as EE )
APN: for example for EE is ( everywhere )
USERNAME: for example for EE is ( eesecure )
PASSWORD: for example for EE is ( eesecure )
AUTHENTICATION TYPE: for example for EE is ( PAP )
PDP TYPE: for example for EE is ( IPv4/IPv6)
For further technical assistance you can contact us via email at:
support@falcontechnology.co.uk