Compaq Neoware m100 - Mobile Thin Client Introduction Manual

Brand: Compaq

Model: Neoware m100 - Mobile Thin Client

Type: Introduction Manual

This manual is also suitable for

6720t - Mobile Thin Client

Transition from Neoware M100 to HP Compaq 6720t

Mobile Thin Client

Introduction......................................................................................................................................... 1

Symptoms ........................................................................................................................................... 2

Detailed Explanation............................................................................................................................ 2

Short-term Recovery/Workaround.......................................................................................................... 2

Appendix A: Installing Altiris Bootworks ................................................................................................ 2

For more information.......................................................................................................................... 16

Introduction

Purpose

The HP Compaq 6720t Mobile Thin Client is considered to be the replacement for the pre-merger

M100 Mobile Thin Client offered by Neoware. However, the XPe image for the HP Compaq 6720t

does not contain the EZUpdate agent that resides in the M100 XPe image. The HP recommended

management solution to replace the EZUpdate functionality found in the M100 is Altiris. Included with

your purchase of the 6720t is a license for Altiris Deployment Solution. The local Altiris agent is

already preinstalled in the XPe image for the 6720t, so customers will not be required to install the

agent. Detailed instructions on setting up and using the Altiris Deployment Solution can be found at

the following location.

Audience

This white paper is for use by legacy Neoware customers that are familiar with the EZUpdate

functionality offered in Neoware branded Thin Clients.

Symptoms

HP Compaq 6720t users will not have the ability to perform an FTP Image Update, which is a feature

currently supported by EZUpdate. HP´s recommendation is that customers use PXE via the Altiris

Deployment Solution as a replacement option for image update functionality. Detailed instructions on

setting up and using the Altiris Deployment Solution can be found at the following location:

http://www.altiris.com/Products/DeploymentSolution/hpthinclients.aspx

Detailed Explanation

Architectural differences between the pre-merger Neoware XPe images and the HP XPe images

prevented the inclusion of the EZUpdate software for the HP Compaq 6720t platform. The EZUpdate

software is currently not operable with any HP XPe Thin Client image available to date.

In addition to the architectural limitations, the 6720t inherited a very aggressive product schedule

during the HP/Neoware integration. Therefore, HP decided to leverage the existing architecture of the

HP Compaq t5700 series Thin Client images for the initial launch of the platform. HP is currently

working on an aligned management strategy for both pre-merger Neoware and HP Thin Client

platforms.

Short-term Recovery/Workaround

HP recommends that customers use the PXE functionality offered by Altiris Deployment Solution for all

image update, modification, and replacement functionality on the HP Compaq 6720t platform. If a

PXE-less solution is required, HP recommends that the Altiris BootWorks utility be installed on the thin

clients where Altiris management is required. Altiris BootWorks consists of a hidden partition

containing a bootable, DOS environment for imaging or executing DOS scripts. For installation

instructions on Altiris BootWorks, refer to Appendix A below or directly reference the

Altiris

Deployment Solution Product Guide

Appendix A: Installing Altiris Bootworks

There are a few simple steps for BootWorks installation on the HP Compaq Thin Client

6720t Series. For more information on BootWorks Partitons and creating packages, refer to

the

Altiris Deployment Solution Product Guide

To install BootWorks, perform the following steps:

1. On the Altiris Deployment Server, select Boot Disk Creator.

2. When the opening selection screen pops up, choose Create New Configuration and click

OK.

3. Enter a unique name for the configuration and a description if desired, then click Next.

4. Choose Microsoft Windows and click Next.

5. Select the correct Broadcom Integrated Ethernet Adapter from the list and click Next.

6. Choose Obtain an IP Address from a DHCP server and click Next.

7. Select Use TCP/IP to connect to Altiris Express Server and click Next.

8. Enter the domain or workgroup and account privileges to connect to the server and click Next.

9. Select Manually Create Drive Maps.

10. Verify the UNC path in the box is correct to the Express share on the Altiris server and click

Next.

11. Verify all the information is correct on the last screen and click Finish.

12. On the Boot Disk Type dialog, select Create an automation partition install package

and click Next.

13. Select Windows setup package and click Next.

14. Select Create an embedded MS-DOS automation partition and click Next.

15. Enter the installer package file path and select Run silent install and click Next.

16. Verify that the setup package was created at the noted location and click Close.

17. Verify all the information is correct on the last screen.

This package can now be added to a job under the Distribute Software function and

deployed to a client or group of clients. Refer to the

Altiris Deployment Solution Product

Guide

for more information on creating jobs.

For more information

To learn more about HP Mobile Thin Clients, contact your local HP sales representative or visit our

Web site at:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=321957&prodSe

riesId=3660785&submit.y=5&submit.x=9&lang=en&cc=us

herein is subject to change without notice. The only warranties for HP products and

services are set forth in the express warranty statements accompanying such

products and services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or

omissions contained herein.

Itanium is a trademark or registered trademark of Intel Corporation or its

subsidiaries in the United States and other countries.

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Compaq Neoware m100 - Mobile Thin Client Introduction Manual

Brand: Compaq

Model: Neoware m100 - Mobile Thin Client

Type: Introduction Manual

This manual is also suitable for

6720t - Mobile Thin Client

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Compaq Neoware m100 - Mobile Thin Client Introduction Manual

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