Others
Why I still receive the notification after i dis-connect the watch from the app and iPhone ?
There is a little different during the dis-connected process between iOS and Android phones.
For Android Devices, just dis-connect the smart watch with the app.
For iOS Devices, you have to dis-connect the smart watch with the app, and clear the Bluetooth
connection history of the smartwatch from your phone Bluetooth list.
If someone forget to remove the CS201 from the Bluetooth list, notifications will keep sent to the
watch.
I’m trying to change the watch face, however, failed , how can i do ?
There are two ways to change the watch face.
1, Via setting in the watch face, in this way , you can choose one of the four the default watch
face, just click and wait for a while.
2, Via App in the watch face part, in this way , you can DIY the watch face as you want , upload
the images in your phone ,and install and save.
Both of them need to keep well Bluetooth and Internet connection during the whole process.
And they do affect on changing speed as well.
Is it safe , rash with this watch ?
Please don’t worry , all the material used are safe, and fulfilled the safety standards.
Sweating a lot after exercise,if the watch is too tightly on the wrist , the sweat will be left in the
wrist for a long period of time,which may cause uncomfortable or even rash.
So ,If you feel a little uncomfortable , please loose the band of the watch or clean it .
The app is getting me an error whenever I try to update or change the watch face in the app,and
there is no sleeping data, how can i do ?
1 Open the phone settings,
2 enter the Apps permission management,
3 find "ZeronerHealthPro“, allow "Storage Access For this APP
If
the
above
tips
can
not
work
,please
contact
[email protected]m
with
your
order
numb
er
and
mobile phone model for solution or replacement .