5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 33
Component replacement procedures .................................................................................................................. 33
Bottom cover ..................................................................................................................................... 34
Battery ............................................................................................................................................... 35
Memory .............................................................................................................................................. 36
Hard drive .......................................................................................................................................... 38
Solid-state drive ................................................................................................................................ 40
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 41
Component replacement procedures .................................................................................................................. 41
WWAN module ................................................................................................................................... 41
WLAN module .................................................................................................................................... 43
Keyboard ........................................................................................................................................... 44
Internal frame ................................................................................................................................... 48
Fan ..................................................................................................................................................... 51
Heat sink assembly ........................................................................................................................... 52
TouchPad button board ..................................................................................................................... 57
TouchPad ........................................................................................................................................... 59
Near Field Communication (NFC) module ......................................................................................... 61
Smart card reader .............................................................................................................................. 63
USB board .......................................................................................................................................... 65
Power button board .......................................................................................................................... 67
System board .................................................................................................................................... 69
RTC battery ........................................................................................................................................ 73
Speaker .............................................................................................................................................. 74
Fingerprint reader assembly ............................................................................................................. 75
Display assembly ............................................................................................................................... 77
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 85
Using Computer Setup ......................................................................................................................................... 85
Starting Computer Setup .................................................................................................................. 85
Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 85
Navigating and selecting in Computer Setup ................................................................................... 85
Restoring factory settings in Computer Setup ................................................................................. 86
Updating the BIOS ............................................................................................................................. 86
Determining the BIOS version ......................................................................................... 86
Downloading a BIOS update ........................................................................................... 87
Changing the boot order using the f9 prompt .................................................................................. 88
TPM BIOS settings (select products only) ........................................................................................................... 88
Using HP Sure Start (select products only) ......................................................................................................... 88
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