3
Caring for the mouse
Always disconnect the mouse before cleaning. Keep beverages away from the mouse working area and avoid
any spills. The maintenance helps avoid potential damages to your mouse and computer, which in turn
ensures a longer product life.
Troubleshooting
Problem: The mouse pointer does not move.
Solution:
• Ensure that you have followed all installation procedures.
• Clean the mouse lens with a soft cotton swab. Do not use any liquid or solvent to clean the
mouse lens.
• Use the mouse on a mouse pad. If the mouse is moving on a highly reflective surface, especially
a glass or mirror surface, the mouse might not work.
Problem: I cannot switch the mouse DPI when I take up the mouse and hold it in the air.
Solution: Ensure that you put the mouse on a solid and flat surface when switching the mouse DPI.
First Edition (April 2016)
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