MUTOH ValueJet VJ-1604 User manual

User’s

Guide

ValueJet

VJ-1604

Eco-Solvent

Ultra Printer

FOR EUROPE ONLY!

User’s Guide ValueJet 1604

2 AP-75760 – Rev 1.1 -21/06/2007,

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User’s Guide ValueJet 1604

3 AP-75760 – Rev 1.1 -21/06/2007,

COPYRIGHT NOTICE

This document may not be reproduced by any means, in whole or in part, without written permission of the

copyright owner.

This document is furnished to support the Mutoh ValueJet printer series. In consideration of the furnishing of

the information contained in this document, the party to whom it is given, assumes its custody and control

and agrees to the following:

The information herein contained is given in confidence, and any part thereof shall not be copied or

reproduced without written consent of Mutoh Europe N.V.

This document or the contents herein under no circumstances shall be used in the manufacture or

reproduction of the article shown and the delivery of this document shall not constitute any right or license to

do so.

This guide is intended for the European, African and Middle East (EMEA region) markets only.

Juni 2007

Published: Mutoh Europe N.V., Archimedesstraat 13, B-8400 Oostende, BELGIUM

www.mutoh.eu

www.mutoh.be

User’s Guide ValueJet 1604

4 AP-75760 – Rev 1.1 -21/06/2007,

IMPORTANT NOTICE

For users in Europe

This is a Class A product approved for industrial environments.

In a domestic environment this product may cause radio interference in which case you may be required to

take adequate measures.

Change the direction of the receiving antenna or feeder.

Trademarks mentioned in this guide

• MUTOH, ValueJet, VJ-1604 are registered trademarks or product names of MUTOH EUROPE N.V.

• Windows95, Windows98, Windows NT4.0, Windows2000, Windows XP, and MS-DOS are registered

trademarks or product names of Microsoft Corporation.

• Other company and product names may be registered trademarks or product names.

Notes

• The product and the contents of this publication may be changed without prior notification.

• MUTOH EUROPE N.V. has made the best efforts to keep this publication free from errors, but if you

find any uncertainties or misprints, please call us or the reseller from which you bought this equipment.

• MUTOH EUROPE N.V. shall not be liable for any damages or troubles resulting from the use of this

equipment or this guide.

IMPORTANT NOTICE

For users in Europe

This is a Class A product approved for industrial environments.

In a domestic environment this product may cause radio interference in which case you may be required to

take adequate measures.

Change the direction of the receiving antenna or feeder.

This product is subject to the WEEE regulations.

User’s Guide ValueJet 1604

5 AP-75760 – Rev 1.1 -21/06/2007,

ABOUT THIS GUIDE

Purpose and Target Readers

Thank you for purchasing this printing product. We are so grateful to you!

This guide explains preparations before use and operation procedures for MUTOH’s Full Colour Inkjet printer

VJ-1604 series.

This guide is prepared for the owners and operators of this product.

Before using this printer, fully understand the contents and directions in this guide.

Guide Configuration

Section Contents

1 Safety instructions

This chapter explains about the printer installation, warning terms which the

operator needs to know, caution items and warning labels stuck on the printer

main unit.

2 Product overview

This chapter explains about the features of the printer along with the names and

functions of each part.

3 Installing the unit This chapter explains how to install the printer.

4 Handling the printer This chapter explains how to handle the printer.

5 Periodical Maintenance This chapter explains the step of the maintenance.

6 Troubleshooting

This chapter describes possible troubles during the use of this product and

countermeasures.

Notes

• 1 Safety instructions through 4 Handling the printer must be read before using the printer.

• Read 5 Periodical Maintenance through if necessary.

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User’s Guide ValueJet 1604

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TABLE OF CONTENTS

1 REGULARISATION AND SAFETY INFORMATION.....................................................9

1.1 COMPLY WITH FOLLOWING REGULATIONS ...................................................................10

1.2 WARNINGS, CAUTIONS AND NOTES .............................................................................10

1.3 IMPORTANT SAFETY INSTRUCTIONS ............................................................................11

1.4 WARNING LABELS .....................................................................................................14

2 PRODUCT OVERVIEW...............................................................................................17

2.1 FEATURES ...............................................................................................................18

2.2 NAME OF THE PARTS AND FUNCTIONS.........................................................................19

2.3 PRINTER MODE.........................................................................................................24

3 INSTALLING THE UNIT..............................................................................................25

3.1 INSTALLATION PROCEDURE........................................................................................26

3.2 INSTALLATION ENVIRONMENT.....................................................................................27

3.3 POWER CABLES CONNECTIONS ..................................................................................29

3.4 SWITCHING THE POWER ON / OFF ...............................................................................30

3.5 INSTALLING INK CASSETTES FOR THE FIRST TIME .........................................................32

3.6 CONNECTING THE PRINTER TO THE PC.......................................................................37

3.7 DISPOSAL OF WASTE FLUIDS. .....................................................................................38

3.8 TRANSFER AND TRANSPORTATION .............................................................................39

4 HANDLING THE PRINTER .........................................................................................43

4.1 MAKING THE PRINTER READY-TO-PRINT ......................................................................45

4.2 GENERAL INFO ON USABLE MEDIA ..............................................................................46

4.3 HANDLING AND INSTALLING MEDIA .............................................................................48

4.4 T

EST PRINT .............................................................................................................68

4.5 A

DJUST PRINT ..........................................................................................................73

4.6 MENU SETUP ON THE OPERATION PANEL.....................................................................79

4.7 PANEL SETUP MENU .................................................................................................82

4.8 OPERATING FROM THE OPERATION PANEL ..................................................................99

5 PERIODICAL MAINTENANCE .................................................................................105

5.1 DONE BY END USER ................................................................................................106

5.2 DONE BY AUTHORIZED MUTOH TECHNICIAN..............................................................122

6 TROUBLESHOOTING ..............................................................................................123

6.1 WHEN YOU CANNOT GENERATE GRAPHICS IN THE WAY YOU WANT...............................124

6.2 WHEN MEDIA IS JAMMED .........................................................................................132

6.3 TROUBLESHOOTING ................................................................................................134

6.4 ERROR MESSAGES .................................................................................................140

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User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

9 AP-75760 – Rev 1.1 -21/06/2007,

1 REGULARISATION AND SAFETY

INFORMATION

1.1 COMPLY WITH FOLLOWING REGULATIONS ...................................................................10

1.2 WARNINGS, CAUTIONS AND NOTES .............................................................................10

1.3 IMPORTANT SAFETY INSTRUCTIONS ............................................................................11

1.4 WARNING LABELS .....................................................................................................14

1.4.1 Handling the operation procedure labels .........................................................14

1.4.2 Locations and types of warning labels .............................................................14

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

10 AP-75760 – Rev 1.1 -21/06/2007,

1.1 COMPLY WITH FOLLOWING REGULATIONS

The CE marking is a mandatory European marking for certain product groups to

indicate conformity with the essential health and safety requirements set out in

European Directives.

By affixing the CE marking, the manufacturer, his authorized representative, or the

person placing the product on the market or putting it into service ensures that the item

meets all the essential requirements of all applicable EU directives and that the

applicable conformity assessment procedures have been applied.

Your product is designed and manufactured with high quality materials and

components, which can be recycled and reused.

When this crossed-out wheeled bin symbol is attached to a product it means the

product is covered by the European Directive 2002/96/EC – WEEE regulation.

Please inform yourself about the local separate collection system for electrical and

electronic products.

Please act according to your local rules and do not dispose of your old products with

your normal household waste. The correct disposal of your old product will help prevent

potential negative consequences for the environment and human health.

Caution

• When performing an installation or an operation of the printer, be sure to follow the directions

and warnings mentioned in this book.

1.2 WARNINGS, CAUTIONS AND NOTES

The contents of alarm displays included in this User’s Guide and warning label stuck on the main body of the

printer are classified into three categories according to the degree of danger.

Understand the meaning of the following warning terms and follow the contents (instructions) in this guide.

Warnings Meaning

Important

If ignored, it would lead to dangerous situations where death or serious injury

may be caused.

Caution

If ignored, it would lead to a dangerous situation, causing slight or middle class

illness, or damage to the product or parts of the product.

Notes

Used for a special caution and for information that needs to be emphasized.

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

11 AP-75760 – Rev 1.1 -21/06/2007,

1.3 IMPORTANT SAFETY INSTRUCTIONS

Symbol Meaning

Indicates ‘prohibited’ operations.

Indicates required operations.

Important

Do not install the printer in places where there is a possibility that the printer may be damaged or might

fall by chance. For example:

• On a shaky stand

• Slanting location

• Places where vibration of other machines etc. is transmitted

Do not stand on the printer or do not place heavy things on top of it. The printer may be damaged or

might fall.

Cover the printer with a blanket or cloth like table cloth and do not close the vent. If the vent is closed,

the printer could accumulate heat inside and may cause fire.

Do not install the printer in places where the humidity is high or in a dusty environment. It could lead to

an electric shock and/or fire.

Do not use damaged power cables. It could lead to an electric shock and / or fire.

Do not take out or insert the power plugs with wet hands. This could lead to an electric shock.

Do not connect earth cables in the following areas :

• Gas pipes. Doing so may cause fire or an explosion.

• Earth terminals for telephone lines or lightning rods. Doing so may cause a large flow of voltage

if lightning occurs.

• Water pipes or faucets. If there is a plastic part in the pipe, the grounding will not work correctly.

Do not store combustible materials on the print platform. It could lead to fire when raising the

temperature.

Do not insert or drop metal or objects which are easily combustible through the openings such as fresh

air inlet into the printer. It could lead to an electric shock and fire.

When foreign substances or liquids such as water enter the printer, do not use the printer. It could lead

to an electric shock and / or fire. Immediately switch OFF the power, disconnect the power plugs from

the electric socket, and contact your local MUTOH dealer.

While installing optional items, be sure to Switch OFF the printer and pull out the power plugs. It could

lead to an electric shock.

Wire the various codes (cable) as explained in the User’s Guide. Wrong wiring could cause fire.

Be sure to use the power cables supplied with the printer. If other power cables are used, it could cause

an electric shock or fire.

Make sure to use only the specified power supply (AC 100 V - 120 V or AC 220 V - 240 V). If a power

supply other than the specified voltage is used, it could cause an electric shock and fire.

Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do

not use complex multiple plugs on the same socket. This could generate heat and might cause fire.

Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the

earth wire. If the earth wire is not connected, an electric shock or fire may occur.

The waste fluid from the printer is a waste oil (waste ink) of industrial waste. Proper waste fluid disposal

according to industrial waste disposal laws and ordinances of your local governments are required.

Consign disposal of waste fluids to specialized processor.

Do not insert or drop metal or flammable objects into the printer through openings such as a fresh air

inlet. It could lead to an electric shock or fire.

If foreign substances or liquids such as water entered the printer, do not use the printer. It could lead to

an electric shock or fire. Immediately switch OFF the printer, disconnect the power plugs from the

electric socket, and contact your local Mutoh dealer.

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

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Caution

Pay attention to the following points, while handling the power cables.

• Do not do anything forcefully on the power cables.

• Do not keep heavy objects on the power cables.

• Do not bend, twist or pull the power cables by force.

• Do not route the power cables near heating appliances.

Verify that no foreign substances such as dust are stuck on the power plugs. If you have controlled this, make sure

that the power plugs are firmly inserted to the edge of the power socket.

Mishandling of the power cables could lead to a fire.

While handling the ink cassettes, pay attention so that the ink does not get into your eyes or stick to your skin. If the

ink gets into your eyes or sticks to your skin, immediately wash off with water. It might possibly cause irritation and

light inflammation of your eyes. In case of any abnormality, consult a physician immediately.

Do not disassemble the ink cassette. If disassembled, there is a possibility that the ink might come into contact with

your eyes or skin.

Be careful that your fingers are not caught when opening or closing the media cover or front cover.

Do not operate the media set lever during printer initialization. If the carriage portion and the pressure roller portion

touch each other, there is a possibility that the printer may break down.

Do not touch the media guide during printing. It is hot and may cause burns.

Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and may cause

burns.

Do not use volatile solvents such as thinner, benzene, or alcohol. These could damage the paint.

Be careful that moisture does not enter the printer. There is a possibility that the electric circuits inside the printer

might get short circuited.

Do not open covers attached with screws under any circumstance. This could cause an electric shock or printer

breakdown.

While cleaning with the wiper

• Do not touch the cleaning wiper and head cap unit.

Head cleaning may not be operated correctly because of the grease attached.

• Make sure to wipe the print head with a dry poly-knit wiper.

Do not make the main body of the printer slanting or place it in a vertical position or do not keep the printer upside

down. There is a possibility that ink inside the printer may leak. Moreover, normal operation after shifting (to these

positions) cannot be guaranteed.

Opening and moving the printer to the installation place should be done by :

• VJ-1604: 4 or more persons

While taking out the printer from the container box, make sure to remove the vinyl sheet and hold the handles on

the printer side. If the printer is lifted with the vinyl sheet attached, there is a possibility that the printer might fall and

might be damaged.

•

Installation of the stand to the printer should be done by 4 or more persons.

While installing the stand, be sure to switch OFF the printer power and to pull out the power plugs. It could lead to

an electric shock.

If the printer is not used for a longer period, make sure to pull out the power plugs from the power sockets for safety

reasons.

Make sure to connect an earth wire to the earth connection which meets the following standards :

• Earth terminal of power socket

• Earth wire with copper plate which is buried at 650 mm or more, deep in the ground.

Set the roll media on an even surface such as a desk etc. If the roll media is set in such a way that the scroller is

standing vertical, there is a possibility that the scroller might get damaged.

Keep the working area well-ventilated. This to prevent fire and operators from feeling sick from bad air.

When printing is finished, the media guide is at high temperature. Wait until the media guide cools off.

Pay attention when you cut roll media. Mishandling the razor blade may cause a cut in your finger or hand.

• When you hold media, do not place your finger on the media cut groove.

• Move the razor blade along the media cut groove.

Be sure to switch OFF the power, and disconnect the power plugs when cleaning the printer.

Move the printer maintaining it in a horizontal position.

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

13 AP-75760 – Rev 1.1 -21/06/2007,

Follow the instructions below when handling the power plugs. Otherwise, fire may occur.

• Wipe away dust and any other residue before inserting the plugs.

• Ensure that the plugs are firmly inserted as far as it will go.

Ensure that the plugs have been disconnected from the power sockets when they are not used for a long time.

Earth wires must be connected to wires or terminals that fulfil the following conditions :

• Power sockets with earth terminals.

• Earth wires with copper, at least 650 mm under the ground.

Keep the printer horizontally while transferring.

Do not make the main body of the printer slanting or place it in a vertical position, nor keep the printer

upside down. There is a possibility that the ink inside the printer may leak. Moreover, normal operation

after shifting to these positions cannot be guaranteed.

Do not drop waste fluid when replacing the spitting-box sponges. If waste fluid comes into contact with the grid

roller, the surface of the grid roller will be damaged, and the media feed function may be affected.

When cleaning around the print head

• Do not touch the nozzle of the print head, doing so may damage the print head.

• Do not touch the head of the cleaning stick, oil on your hands may attach to the cleaning stick, causing

damage to the print head.

• Do not immerse the head of the cleaning stick in water, doing so may damage the print head.

• Do not reuse the cleaning stick, dust attached to the stick may damage the print head.

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

14 AP-75760 – Rev 1.1 -21/06/2007,

1.4 WARNING LABELS

Be sure to read and understand the safety warnings before handling the printer.

A warning label is used on parts of the printer which especially needs your attention. Understand the

locations and the descriptions of the danger associated with each label before operating the printer.

1.4.1 Handling the operation procedure labels

1.4.2 Locations

and types of warning labels

43215

6

8

9

7

Notes

• Check whether all the warning labels can be read. If the letters or illustrations on the label are not clear,

remove the dirt from the label.

• Use cloth, water and neutral detergent to remove dirt from the warning label. Avoid either organic

solvents or gasoline.

• It is necessary to replace the labels if they are damaged, lost or illegible.

If the warning labels have to be replaced, contact your local MUTOH dealer.

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

15 AP-75760 – Rev 1.1 -21/06/2007,

No. Types of warning labels

1

2

3

4

User’s Guide ValueJet 1604

Chapter 1: Safety Instructions

16 AP-75760 – Rev 1.1 -21/06/2007,

5

6

7

8

9

User’s Guide ValueJet 1604

Chapter 2: Product overview

17 AP-75760 – Rev 1.1 -21/06/2007,

2 PRODUCT OVERVIEW

2.1 FEATURES 18

2.2 NAME OF THE PARTS AND FUNCTIONS 19

2.2.1 Front section 19

2.2.2 Rear section 20

2.2.3 Operation panel 21

2.3 PRINTER MODE 24

2.3.1 Normal mode 24

2.3.2 Setup menu display 24

2.3.3 Changing the printer mode 24

User’s Guide ValueJet 1604

Chapter 2: Product overview

18 AP-75760 – Rev 1.1 -21/06/2007,

2.1 FEATURES

(1) High-speed output

The new type print head achieves high-speed output.

It is compatible with media up to 1615 mm in width.

(2) Wide variety of compatible media

The head is adjustable to two levels of height and compatible with media between 0.08 mm and 0.3 mm in

thickness.

(3) Vibrant colour reproduction

Four colours of ink are used for printing in order to reproduce sharp and vivid colours. This printer uses 220

ml of large capacity solvent ink cassette with a dedicated IC chip. This cassette can control the ink quantity

for printing improving productivity.

Use of variable dot can also improve colour reproduction.

(4) Multi-heater

Heaters are installed at three locations (pre-heater, fixer (platen), dryer) allowing the solvent ink to fix better

on the media and dry more quickly.

(5) Effective use of media

A JOG feature is provided to allow setting of the print starting position as required. Printing can be performed

on media that has already been printed on. This allows effective use of left margins.

User’s Guide ValueJet 1604

Chapter 2: Product overview

19 AP-75760 – Rev 1.1 -21/06/2007,

2.2 NAME OF THE PARTS AND FUNCTIONS

Be sure to read and understand the safety warnings before handling the printer.

2.2.1 Front section

13

1

4

12

2

133

10

11

5

8

9

6

5

10

7

12

N° Name Function

1

Media loading lever

Used to fix or release the media.

• Lower the lever to fix the media.

• Lower the lever further to fix the media more firmly. Used to improve the

accuracy of media feeding.

• Raise the lever to release the media.

2

Operation panel Operation condition setting, printer display and various function settings are performed.

3

Front cover

Used to prevent that a user comes in contact with the driving mechanism during the

printer operation. Opened and closed when media is set or jammed. It is normally closed.

4

Waste fluid tank Used for collecting waste ink discharged from the printer.

5

Stand To install the printer on a levelled floor.

6

Media guide

Used to feed the media smoothly when the media is set or printed. The printer has also

an incorporated heater (after heater) to dry the ink.

7

platen

Installed inside of the front cover.

The heater (platen heater) to dry ink is installed.

8

pressure rollers

Installed inside of the front cover.

Press and hold the media when printing.

9

Media cut groove

Installed inside of the front cover.

Used to cut media straight.

10

Maintenance cover

Used to prevent the user from touching the inner mechanical section.

Open and close in the following cases.

• When cleaning the wiper.

• When cleaning around the printer.

It is normally closed.

11

Waste fluid valve

Open and close when discharging the waste fluid from the waste fluid tank. It is normally

closed.

12

adjuster Used to install the printer horizontally

13

Media retainers To prevent media to curl up at the sides. This way you avoid head strikes and damage.

User’s Guide ValueJet 1604

Chapter 2: Product overview

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2.2.2 Rear section

24

1

5 6 7 1

3

No. Name Function

1 Roll media holders

Used to load the roll media.

Include flanges where roll media is attached, and the levers that fix the

roll media holders.

2 Media feed slot Used for feeding media

3 Ink cassette slot Insert the ink cassette

4 Media guide

Used for smoothly feeding through media when the media is set or

printed.

The VJ-1604 printer also incorporates a pre-heater element to warm up

the installed media before printing.

5 AC inlet Used to connect the power cables.

6 USB connector Not used for this printer

7

Network interface

connector

Connects a network interface cable.

Notes

• There are two optional winding systems available for the ValueJet 1604

o Unwinder/Winder 100

o Motorized winding system with tensioning (T winder)

• Please refer to the User Guide of the chosen system to know how to correctly load media

Refer to the pricing sheet for more details of these systems.

• If you do not use one of the above winding systems. You have to use the scroller which is supplied with

the printer.

Be sure to read and understand the safety warnings before handling the printer.

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MUTOH ValueJet VJ-1604 User manual

MUTOH ValueJet VJ-1604 User manual

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