Qualife CYCO User manual

Brand: Qualife

Model: CYCO

Type: User manual

2019

User Manual for

CYCO Smart Pillbox and App

FOR ANDROID AND IOS USERS

QUALIFE HONG KONG LIMITED

1 
 
Table of Contents 
Overview ........................................................................................................................ 2 
Key features.................................................................................................................... 2 
CYCO Smart Pillbox structure ......................................................................................... 3 
Status LED light indication.............................................................................................. 3 
Installing the CYCO app .................................................................................................. 3 
Registration and login .................................................................................................... 4 
First-Time Use ................................................................................................................ 4 
Connecting with your Smart Pillbox (After First-time Use) ............................................ 5 
Setting up your profile ................................................................................................... 5 
Setting your medication schedule ................................................................................. 6 
Taking your medication .................................................................................................. 7 
Refilling pills ................................................................................................................... 7 
Changing the 7-slot exchangeable compartment .......................................................... 8 
Using the built-in pill cutter ........................................................................................... 8 
Common operations ...................................................................................................... 9 
Charging Your Smart Pillbox ................................................................................... 9 
Switching on Your Smart Pillbox............................................................................. 9 
Shutting down Your Smart Pillbox .......................................................................... 9 
Muting Your Smart Pillbox to stop the sound alert ............................................... 9 
TODAY ........................................................................................................................... 10 
Editing your medication schedule ................................................................................ 11 
Dashboard .................................................................................................................... 11 
Tracking other user’s performance and records .......................................................... 12 
Setting .......................................................................................................................... 12 
Safety information ....................................................................................................... 13 
Technical support ......................................................................................................... 14 
 
   

Overview

CYCO is an innovative pillbox paired with mobile applications, which comprises pre-

scheduled medication plans, reminding alerts, remote monitoring function for

caregivers and comprehensive dose-taking records to oversee the users’ habits for

detailed analysis. With CYCO, you can effectively control your or your loved ones’

daily medication consumption and improve medication adherence.

Key features

Intelligent Reminder

When it's the time for a user to take the scheduled dose, CYCO will give an audio alert,

and the corresponding compartment of CYCO will flash in white. The bundled app

will also send a notification to the user.

Wrong Dose Alert

CYCO would produce audio and visual alerts if a user chose a wrong compartment

during the scheduled time.

Health Record

CYCO records the medication history and helps users meet personal health goals.

Remote Monitoring

Family members, caregivers and professionals can receive notifications directly

through the mobile app to see if the user adheres to the medication plan.

Medical Tips

CYCO collates verified information to promote the wellbeing of users.

Exchangeable Compartments

CYCO supports accessories with different configurations of compartments to

support personal medication patterns.

Built-in Pill Cutter

CYCO includes a built-in pill cutter, which saves users the hassle of bringing an extra

pill cutter.

CYCO Smart Pillbox structure

Status LED light indication

The status LED is next to ❼. Its colour and flashing speed indicate the followings:

GREEN – Turned on without connection to the CYCO App

BLUE flashing fast– Turned on and attempting to connect with the CYCO App through

Bluetooth

BLUE flashing slowly– Turned on and connected with the CYCO App through

Bluetooth

RED flashing fast– Low battery

RED flashing slowly– Charging

Installing the CYCO app

CYCO syncs with the following devices that support Bluetooth 4.1 or above:

Apple iOS – OS 10.0+

Android OS – 5.0+

To get started, install the CYCO app and pair your smart pillbox with your mobile

device:

Step 1 Search and download CYCO Smart Pillbox, Medication Reminder on

the Google Play, or CYCO Smart Pillbox on the App Store. Note that the

publisher is QUALIFE.

Step 2 Open the app and ensure that your mobile’s Bluetooth is turned on for the

app to connect with your CYCO Smart Pillbox.

❸

❹

❻

❽

❼

❺

Registration and login

When you first open the CYCO App, you will see the landing screen.

Step 1 You must create an account in order to use the app. Tap SIGN UP to create

your CYCO account or LOGIN if you already created an account before.

First-Time Use

Due to strict air freight requirements, the Bluetooth connectivity of the CYCO Smart

Pillbox is disabled before shipping.

If the green light flashes every time when you press ❼, your pillbox is functional but

in the deactivated state. Please refer to this video for demonstration.

To enable the Bluetooth connectivity of the pillbox, please follow the instructions

below.

Step 1 Download or update the CYCO app on the App Store or Google Play

(iOS:

Version 1.1.1 or above; Android: Version updated on or after 14 Jan 2019)

Step 2 Login to your account or sign up to create a new account.

Step 3 Choose “Connect with Smart Pillbox” and your model.

Step 4 You will be directed to the “Pairing up” page.

Step 5 Press ❼ and “Scan” button on the app AT THE SAME TIME.

Step 6 Select your smart pillbox that appeared in the scan result.

Step 7 If the smart pillbox is connected with the app successfully, the LED light will

flash in blue → green → blue quickly, and then flash in blue slowly. The app will jump

to the “Name your device” page as well.

Now the smart pillbox is in normal mode. You can set up your profile and medication

schedule and start using our app. For your reference, please refer to this video for

demonstration.

Please note that the activation procedure applies to first-time use only. Please

follow the connectivity instructions listed in Section

“Connecting with your Smart

Pillbox (After First-time Use)”

to connect the smart pillbox with the app afterwards.

Connecting with your Smart Pillbox (After First-time

Use)

After logging into your account, you can choose to connect with a Smart Pillbox or

using the app without a Smart Pillbox.

Step 1 Tab “Connect with a Smart Pillbox”.

Step 2 Choose your Smart Pillbox’s model.

Step 3 Hold down ❼ for 3 seconds to enable the connecting mode. The status light

will flash BLUE quickly.

Step 4 Click “SCAN” in the App.

Step 5 Select your Smart Pillbox that appeared in the scan result.

Step 6 If the Smart Pillbox is connected to your mobile, the LED light on the Smart

Pillbox will flash in blue slowly.

Step 7 Name your device within 20 characters. Click “SAVE”.

Setting up your profile

Step 1 Enter your personal information, including gender, date of birth, height,

weight and country.

Step 2 Click “NEXT”.

Step 3 If your purpose of using the CYCO App is to set medication schedule for

yourself

, select “Patient”. Check the diseases you have and click “NEXT” to finish

setting up your profile. If you

wish to track another user’s medication performance

select “Tracker” (you will be directed to the “TRACKER” page and please read the

instructions shown in the “Tracking other user’s performance and records”

section).

Setting your medication schedule

Step 1 Enter the pill name, dose and quantity of the medicine you have to take.

Step 2 Click “ADD” to add another pill or “REMOVE” to remove the pill by clicking the

cross icon.

Step 3 Click “CONFIRM” to finish editing the pill list.

Step 4 Click “NEXT” to set up your medication schedule.

After filling in your medication information, a weekly schedule will be automatically

generated. The preselected start date is today, and the default medication time will

be 08:00, 13:00, 18:00 and 23:00.

If you would like to change the default medication time, click onto the time to

change the medication time.

Step 5 Check the checkbox(es) for the corresponding pill and time. Note that the

number of checkbox(es) you checked must be the same as the number of dose(s)

you entered in the previous page.

Step 6 Click “SAVE” to save your medication schedule.

You can now have a worry-free medication experience!

Start your healthy cycle!

Taking your medication

CYCO Smart Pillbox has a dual sensor system to ensure the lid of the pillbox is

turned to the right compartment and pills are poured out. In order to record your

medication on the app and stop the pill-taking alert, you have to turn the lid to the

compartment with flashing LED light and turn the pillbox upside down. The CYCO

App will record your medication as taken.

Step 1 Turn the cap

opening to the

compartment with

flashing LED light.

Step 2 Turn the CYCO

Smart Pillbox upside

down to pour out the

medicines.

Step 3 Turn the cap

opening back to its

original position.

Step 4 Check that the slot you have taken on the Virtual Smart Pillbox on TODAY's

page is changed to EMPTY, and the medication schedule disappeared under TODAY.

Refilling pills

Step 1 Separate ❻ and the compartment box

(❸ and ❹).

Step 2 Pull out ❸ from ❹.

Step 3 Refill ❹ with pills.

Changing the 7-slot exchangeable compartment

You can change your 7-slot compartment easily to fit your medication pattern.

Step 1 Separate ❻ and the compartment box (❸ and ❹).

Step 2 Combine another compartment box with ❻.

Using the built-in pill cutter

Step 1 Separate ❻ and the

compartment box

(❸ and ❹).

Step 2 Pull out ❸

from ❹.

Step 3 Pull out

❺ in between

the 1

and 7

compartment.

Step 4 Put the pill you want to cut in the middle of the 1

and 7

compartment. Put

❺ back to its original position and press it.

Step 5 The pill will be split in half.

You may need to press harder to split large pills.

Common operations

Charging Your Smart Pillbox

Step 1 Connect ❶ to ❽.

Step 2 Connect ❷ to a USB port with a power supply (e.g. AC adaptor with USB

power supply).

Step 3 When the CYCO Smart Pillbox is charging, the LED light will flash in red

quickly.

Step 4 When fully charged, the LED indicator will flash in green if no CYCO Smart

Pillbox is connected, or flash in blue when it is connected with a CYCO Smart

Pillbox.

When the CYCO Smart Pillbox battery level is 10% or lower, the LED light will

flash in red slowly.

Please fully charge the CYCO Smart Pillbox before use. It takes up to 2 hours to

fully charge the CYCO.

Switching on Your Smart Pillbox

Step 1 Press ❼ once.

The LED light will flash in green if your Smart Pillbox is not connected with your

mobile, or flash in blue when it is connected to your mobile.

Shutting down Your Smart Pillbox

Step 1 Hold down ❼ for 10 seconds until the LED light is not flashing.

Muting Your Smart Pillbox to stop the sound alert

Step 1 Press ❼ once when the “beep” alert is releasing.

TODAY

TODAY is the overview of your medication scheduled today.

Your medication schedule of today.

BLUE: Upcoming

ORANGE: Late

Left or right arrow to change the day.

Slot Status

BLUE: Upcoming

ORANGE: Late

PINK: Missed

GREY: Occupied with pills

EMPTY: No schedule

The performance index is your

percentage of medications taken on

time.

Battery level

Connected

Disconnected

Flight mode ON

Flight mode OFF

FIND DEVICE

Help you locate

the pillbox.

EDIT PILL LIST

Add or remove

pill information.

Direct to this page

View your medication schedule

Direct to Dashboard

Direct to Setting

Editing your medication schedule

Step 1 Click the “Schedule” icon on the bottom of the page.

Step 2 For each schedule, swipe left to edit.

Step 3 Click the pen icon.

You will be directed to the “Edit Individual Schedule” page to modify the medication

time. Please be notified that your medication date and pills cannot be edited.

Step 4 Click “SAVE” to save the changes.

Dashboard

Medical Wiki

Performance

CYCO App shares health and disease

articles and videos for users to explore.

View your medication performance of

all your medications or a specific one.

You can customise the time range by

clicking the date.

Record

Tracker

Click "Record" to view your past

medication records. You can customise

the time range by clicking the date.

View the monitored device’s

medication performance index,

medication records and the “TODAY”

page.

Tracking other user’s performance and records

You can view the devices you are monitoring and their corresponding quantifiable

performance index on the “TRACKER” page.

Step 1 Click “TRACKER” on the dashboard.

Step 2 Click “EDIT” to add or remove the monitored devices.

Step 3 Click “CONFIRM” to save your changes.

Step 4 Click onto the monitored device, and you will be switched to the

corresponding user.

Step 5 Tab “TODAY”, “Performance” and “Record” to view the patient’s details.

You cannot edit anything of the monitored device.

Step 6 Go back to the “TRACKER" page and click your device name to return to your

profile.

Setting

Step 1 Click “Setting” on the dashboard.

Change your password and app

language. Click “SAVE” to save your

changes

Change your profile picture.

Click “LOGOUT” to log out from your

account.

Edit your profile.

Mute/Unmute your pillbox.

Switch your pillbox mode between

“Connect to pillbox” and “App-only”.

Direct to our pillbox’s website and

FAQs.

Turn on/off the flight mode.

Switch your medicine sorting

method between by type/dose.

Safety information

Please follow the rules outlined in this guide closely to ensure your safety and

flawless operation:

⚫ Be cautious of any edges, uneven surfaces, plastic parts, accessories or

packaging to prevent possible injury or damage. Take note that this product

should not be placed in your mouth.

⚫ Do not modify, repair or dismantle the product. Doing so may result in fire,

electric shock, a complete breakdown of the product, etc.

⚫ Do not use any liquid to clean the product. Keep in mind that the surface of

the product should only be wiped with a clean dry cloth.

⚫ Do not use this product in locations with high temperatures or high humidity

levels (e.g., bathrooms); ideally, the product should be used in a location free

of excessive dust and not exposed to direct sunlight.

⚫ Do not insert foreign objects or liquids into the product; this could damage

the product.

⚫ Refrain from dropping the product or bumping it against other objects.

⚫ Do not use this product in hazardous locations.

⚫ Should any abnormal situations or problems occur while using this product,

discontinue its use immediately.

⚫ The product may explode if disposed of in a fire.

⚫ Immediately discontinue using this device if an allergic reaction occurs or you

feel discomfort.

⚫ Keep out of reach of children. Do not allow children to play with your product

or its accessories. They could hurt themselves or others and could

accidentally damage the product. Your product and its accessories may

contain small parts that could become detached and create a choking hazard.

In no event shall Qualife Hong Kong Limited be liable to you or to any other party

for any loss or damage whatsoever or howsoever caused directly or indirectly in

connection with your access to or use of this user manual, the content thereon or

any goods, materials or services available therefrom, whether based in contract,

tort and whether negligent or otherwise. Without limiting the generality of the

above, under no circumstances shall Qualife Hong Kong Limited be liable for any

incidental, special or consequential damages including without limitation any loss

in profits, business interruption, loss of business information or any other

pecuniary loss, personal injury or death that result from your access to or use of

this product.

Technical support

If you have problems with your CYCO Smart Pillbox and App, please contact us at

info@qualife.com.hk.

For more information, please visit: https://pillgo.co/

Your valuable comments and suggestions on improving CYCO products are

welcomed.

Qualife CYCO User manual

Brand: Qualife

Model: CYCO

Type: User manual

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Qualife CYCO User manual

Qualife CYCO User manual

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