AUDIOSERVICE CROS R S 7 User guide

CROS R S 7

User Guide

2

Content

Welcome 4

Your CROS transmitter 5

Components and names 7

Controls 9

Hearing programs 10

Signal tones 10

Batteries 11

Battery size and handling tips 11

Replacing batteries 12

Daily use 14

Turning on and o 14

Switching to andby mode 15

Inserting and removing the transmitter 16

Changing the hearing program 21

Bluetooth 21

Maintenance and care 22

Transmitter 22

Ear pieces 23

Professional maintenance 25

3

Further information 26

Accessories 26

Explanation of symbols 26

Troubleshooting 27

Conformance information 28

Country-specic information 30

Important safety information 31

Personal safety 31

Product safety 35

Service and warranty 39

4

Welcome

Thank you for choosing one of our hearing inrument

accessories.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life this accessory oers.

CAUTION

It is important to read this user guide thoroughly

and completely. Follow the safety information to

avoid damage or injury.

It is also important to read and follow the user

guide and safety manual for the hearing inrument

you use with this accessory.

5

Your CROS transmitter

CROS solutions are designed for people with profound

hearing loss in one ear which can not be aided with a

hearing inrument. A CROS transmitter worn on this

ear captures sound from this side and transmits it to

the hearing inrument on the other ear. This allows the

wearer of the hearing inrument to hear sounds from

both sides.

CROS transmitter hearing inrument

6

Two solutions are available:

● CROS solution:

For people with normal hearing in one ear and

profound hearing loss in the other. Sounds from the

side with hearing loss are captured and transmitted

wirelessly to the good‑hearing side.

● BiCROS solution:

For people with profound hearing loss in one ear

and less severe hearing loss in the other. Sounds

from the more severe hearing loss side are captured

and transmitted wirelessly to the better‑hearing side.

The hearing inrument processes and amplies the

sounds from both sides.

The CROS transmitter works with our specic wireless

hearing inruments. Your Hearing Care Professional will

advise you on the compatible models.

NOTICE

This user guide only applies to the CROS

transmitter. Your hearing inrument has a separate

user guide.

7

Components and names

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone

openings

➎Rocker switch (control)

➏Side indicator (red = right ear,

blue = left ear) and receiver

connection

➐Battery compartment

(on/o switch)

8

You can use the following andard ear pieces:

Standard ear pieces Size

Sleeve 3.0, Vented, Closed,

Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the andard ear pieces. Read

more in section "Maintenance and care".

Cuom-made ear pieces

Earmold 3.0

9

Controls

With the rocker switch you can, for example, switch

hearing programs. The Hearing Care Professional has

programmed your desired functions to the rocker switch.

Rocker switch function L R

Press briey:

Program up/down

Volume up/down

CROS level up/down

Press for about 2 seconds:

Program up/down

Volume up/down

CROS level up/down

Press for more than 3 seconds:

Standby/turn on

L = Left, R = Right

You can also use a remote control to change

hearing programs and adju the volume of your

hearing inruments. With our smartphone app you

have even more control options.

10

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Signal tones

Signal tones of the CROS transmitter ‑ like a low battery

beep - are sent to the hearing inrument.

Ask your Hearing Care Professional to congure the

signal tones.

11

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 312

● Always use the correct battery size for your device.

● Remove the batteries if you intend not to use the

device for several days.

● Always carry spare batteries.

● Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

12

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse the magnet ick to pull out the

battery. The magnet ick is available

as an accessory.

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the "+" symbol

facing up into the battery door

(refer to the picture).

Note: Please do not place the battery

directly into the housing.

13

X

Carefully close the battery compartment. If you feel

resiance, the battery is not inserted correctly.

Do not attempt to close the battery compartment

by force. It can be damaged.

14

Daily use

Turning on and o

You can turn your device on or o via the battery

compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning o: Open the battery compartment to the r

catch.

15

Switching to andby mode

You have following options to switch your device into

andby mode:

● via remote control or smartphone app

● via rocker switch.

Turning on or o:

Press and hold the rocker switch for several seconds.

Refer to section "Controls" for the settings of the

rocker switch.

Standby mode mutes the device. When you leave

andby mode, the previously used volume and hearing

program are set.

Note:

● In andby mode, the device is not turned o

completely. It draws some power. Therefore, we

recommend to use andby mode only for a short

period of time.

● If you want to leave andby mode, but the remote

control or app is not at hand, turn your device o

and on again (by opening and closing the battery

compartment). In this case, the default volume and

hearing program are set.

16

Inserting and removing the transmitter

Colored markers indicate the side:

● red marker = right ear

● blue marker = left ear

Inserting:

XFor Sleeves, take care that the bend of the Sleeve is

in line with the bend of the receiver cable.

See illurations below.

Correct:

Incorrect:

XHold the receiver cable at the bend closer to the

ear piece.

17

XCarefully push the ear piece in

the ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the device, and slide it over

the top of your ear ➋.

CAUTION

Risk of injury!

XAlways wear the receiver cable with an ear

piece.

XMake sure that the ear piece is completely

attached.

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

● It may be helpful to insert the right hearing

inrument with the right hand and the left

hearing inrument with the left hand.

● If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

18

The optional retention rand helps to securely retain the

ear piece in your ear. To attach the optional retention

rand:

XAlign the end of the retention rand with the at end of

the receiver.

XThen press the retention rand towards the receiver

until it clicks into place.

19

To position the retention rand:

XBend the retention rand and

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

Removing:

XLift the device and slide it over

the top of your ear ➊.

XIf your device is equipped

with a cuom shell or a mold,

remove it by pulling the small

removal cord toward the back

of your head.

XFor all other ear pieces: Grip the receiver in the

ear canal with two ngers and pull it carefully out ➋.

Do not pull the receiver cable.

20

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain

in your ear when removing the device. If this

happens, have the ear piece removed by a

medical professional.

Clean and dry your device after usage. Read more in

section "Maintenance and care".

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