2. QOD
  3. ELECTRIC GOLF CADDY 2018

QOD ELECTRIC GOLF CADDY 2018 Operating instructions

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2018QODOPERATINGMANUAL
WELCOMETOTEAMQOD.
QODstandsfor“QualityOfDesign.”
Wepronounceit[Quad],asinfour-wheeled,butsomeprefertocallit
“Q”“O”“D”andthat’soktoo!
Thankyouforjoiningourteam.Notlongagowewerejustlikeyou,
golferswhowantedtofindabetterwaytoenjoythewalk.
Althoughitwilltakeseveralroundstogetcomfortableoperatingthe
QOD,wehopethatintimeyoutoowillfindithelpsprovideamuch
moreenjoyablewaytoplaythegamewealllove.
Shouldyoueverneedanyassistance,wewillalwaysdoourbesttogive
youtheserviceyoudeserve,asquicklyaspossible.
BEFOREYOUCONTINUE...
o PleaseNote:Inorderforthetermsofthewarrantytobevalid,the
manufacturerrequiresthatyouregisteryourcaddyandbatteryonour
websitewithin(30)thirtydaysofreceivingyourQOD,andbydoingso,
youacknowledgethatyouhavereadandunderstandtheoperating
manualandthesafetyprecautionscontainedherein.
https://qodgolfusa.com/register
o Caddyserialnumberscanbefoundonthefront-sideofthecenter
spineofthecaddy,belowthelargenut.
o Batteryserialnumberscanbefoundbyunzippingthebattery
coverandlookingtothefarrightofthebackofthebattery.You’ll
needthelastninedigitsontheright,underneaththebarcode.
TABLEOFCONTENTS
MINIMISERLITHIUMBATTERY&CHARGER..................................................................................5
ChargingProcedure...........................................................................................................................6
CADDYSETUP&FOLDING.............................................................................................................7
ATTACHINGACCESSORIES.............................................................................................................9
DrinkHolder.......................................................................................................................................9
PhoneHolder......................................................................................................................................9
ScorecardHolder..............................................................................................................................10
UmbrellaHolder...............................................................................................................................11
StoragePouch..................................................................................................................................11
BATTERYFITTING........................................................................................................................12
SECURINGGOLFBAGTOCADDY..................................................................................................13
ADJUSTINGSTRAPSOFBAG........................................................................................................14
ADJUSTINGHEIGHTOFBAG........................................................................................................15
OPERATION.................................................................................................................................16
MANEUVERABILITY.....................................................................................................................18
TRANSPORTINGYOURQOD.........................................................................................................19
MAINTENANCE............................................................................................................................20
ADJUSTINGALIGNMENT..............................................................................................................21
TROUBLESHOOTING....................................................................................................................23
NoPowerorIntermittentPower......................................................................................................23
SlidingTubeshavebecomeSticky....................................................................................................30
Controlbuttonsstopworking..........................................................................................................31
DiagnosingSqueakingnoisefromfrontofcart................................................................................32
FixingSqueakyFrontSuspension.....................................................................................................33
FixingSqueakyFrontWheelClip......................................................................................................34
AdjustingTensioninLockingLevers.................................................................................................36
RearWheelshaveWobblewhenRotating.......................................................................................37
CADDYSPECIFICATIONS...............................................................................................................38
DISCLAIMER................................................................................................................................39
MINIMISERLITHIUMBATTERYANDCHARGER:
BATTERYSPECS:18aH14.4Volts.
CHARGERSPECS:110/240volts,50-60Hz100VAAC,16.8volts,5AmpsDC
SAFETY WARNING: The battery and charger are well designed with proper safety
measuresinplace,aswithanylithium-ionbattery,pleasehandlewithcareanduse
commonsense.Donotdrop,puncture,ordisassemblethebattery foranyreason.
Shouldthebatterybedamagedinanyway,pleasedonotuseandcallusimmediately
forassistanceat(800)774-1088.
PLEASENOTE:Currentlythesebatteriesareforbiddenonallcommercialairlines.
ChargingProcedure:
o Youwillneedtochargeyourbatterypriortofirst-use.Thismaytakeupto8
hoursforthefirstcharge,buttheamountoftimewilldecreaseonsubsequent
charges.
o Chargethebatteryinanystandardoutletthatisnotsharedwithanother
device.Ifyoursockethasanon/offswitch,turnitoffuntilyouplugthecharger
intothewall.
o Connectthebatterytothechargerbeforepluggingthechargerintothewall.
Whenfinishedcharging,disconnectthechargerfromthewallbefore
disconnectingthebatteryfromcharger.
o Aredlightappearsonchargerwhilechargingandwillblinkgreenupon
completion.Thebatterydoesnothaveanylightsonit.
o Oncethechargerlightisblinkinggreen,youmaydisconnectandusethe
battery.Ifyouarenotavailabletodisconnectthebatteryrightaway,thatis
completelyfine,justdisconnectfrompowersupplywheneveryouareableto.
o Ifyoudon’tplayforacoupleofweeks,plugthebatterybackinbeforeyouplay,
ifitisblinkinggreenorsolidgreen,youaregoodtogo,ifitisred,letitcharge
untilitblinksgreenagain.
IMPORTANT
o NeveruseanychargerwiththisbatteryotherthantheMisersuppliedtoyou.
o Alwaysrechargeaftereachuseuntilthechargerlightblinksgreen.Thereisno
memoryinthebatterysoyouwillnot“wastecharges”bykeepingitcharged.
o Alwayschargeandstoreinacool,dryplace.Donotleaveinahotcarorfreezing
garage,orstoreonacold-concretefloor,orroompronetoheatandmoisture.
o Ifyouplanonnotusingyourbatteryformorethanamonth,chargeyourbatteryfor
approximatelytwohoursandthendisconnectfromthewallandstoreinacool,dry
environment.Setacalendarremindertochargeforabouttwohoursonceamonth
toensurethelongevityofyourbattery.Itdoesnothavetobeexactlyonemonth,or
exactlytwohours,thisisjustageneralguideline.Thebatterywilllastlongerwhen
storedoverlongperiodsoftimewithapproximately50%ofachargepriorto
storing.
o Ifyouconnectthechargertothebatteryandplugintowallandthelightissolid
green,itmeansthebatterisalreadyatcapacityanddoesnotneedtobecharged.
o Ifyouarehavingissuesgettingpowertoyourcart,pleaserefertotroubleshooting
stepsfurtherbelowinthemanualorcallusforassistance.
CADDYSET-UPANDFOLDING
Itwilltaketimebeforethesestepsbecomesecond-naturetoyou,werecommend
followingalongwiththevideosatqodgolfusa.com/setup
Step1:Standnexttothefoldedcaddywith
thehandlebar/controlpanelfacingtoyour
left.Onthetopoftherightsideofthe
caddy,liftuponthesmallblackplastic
lever,thenliftthehandbarandextendit
outtoyourrightuntilitispointedinthe
directionof2o’clock.Thenclosedownthe
samelever,lockingitinplace.
Step2:Onyourleft,findtheothersmall
blackplasticleverandliftitupwardsto
releaseit.Thenliftthehandlebarupwards
untilthespineofthecaddyisverticaland
pointedat12o’clock.Closedownthesame
lever,lockingitinplace.
Step3:Findtherotatinglockingknob
locatedinthecenteroftheverticalspine
andloosenitbyrotatingittotheleft,
extendthespineupwardstoitsmaximum
heightandthenrotatetheknobbacktothe
right,whichlocksitintoplace.(Theheight
ofthespineisnotadjustable,itisdesigned
tolockinthesamepositioneachtime.)
Step4:OnthebaseoftheQOD,findtheU-
shapedpieceandliftitandextendittothe
right.Thenplaceonehandonthespineof
theQODtoyourleft,anduseyourright
handtogentlyliftthefrontoftheQODoff
oftheground,andextendthefrontwheels
awayfromthespine(toyourright).
Step5:Findthecenterofthefrontsection
betweenthetwofrontwheelsandplace
onehandontheplasticpiecethatholdsthe
center-mostscrew.Liftthefrontwheelsoff
theground,androtatetheplasticpiecein
betweenthewheelscounter-clockwiseto
starttheextensionofthefrontwheels
awayfromeachother.Oncestarted,you
canthenfullyextendthewheelsbyusing
onehandoneachfrontwheeland
continuingtopushawayfromeachother
untiltheylockintoplace.
Step6:Priortoplacingyourbagonthe
caddy,onthefront-bottomsectionofthe
QOD,youneedtoseparatetheupper
plasticsupportbracket(withbungee
straps)fromtheU-shapedbottombag
holder.
ATTACHINGACCESSORIES
AlloftheaccessoriesontheQODaredesignedtoremainattachedonceassembled.
ThestoragepouchcaneasilyslideofftomakefoldingandstowingtheQODeasier.
o DrinkHolder:Thedrinkholderisdesignedtosit
onthemainspineofthecart,inthesmallplastic
brackettoyourleft,whenyouarebehindthehandle
bar.
o PhoneHolder
o Ifyouorderedanumbrellaholder,attachthatfirst.
o Removethepegfromboxandslideintothesloton
endofthebracketbelowtherighthandle.Itwillbe
asnugfit!
o Slidethephoneholderontothispeg.Ifyouneeda
moresecurefit,youcanaddoneoftherubberstrips
provided.
o Instructionsforadjustingthephoneholderitselfcan
befoundonthebox.Theoutsideknoblocksthe
armsinplace,whiletheinsideknobadjuststheirwidth.
o ScorecardHolder
o Ifyouhaveanumbrellaholderattachthescorecardholderlikethis...
o Youmustattachtheumbrellaholderfirst
o PlacethescorecardholderontheleftsideoftheQODjustbelowtheumbrella
holder.Whilelookingunderneaththeholder,alignthetwoholesoverthetwo
smallbrassholesontheleftsideoftheQODhandle.
o Removeandinsertbothofthescrewstapedunderneaththeholder.
o Thepencilslotcanbegentlybentmanuallytofitthesizeofyourpencil.
o Ifyoudon’thaveanumbrellaholderattachthescorecardholderlikethis...
o (Optional)Applydouble-sidedtapeunderneaththescorecardholderslot.
o PlacethescorecardholderontheleftsideoftheQOD,justbelowthebracket
belowthehandlebar.Whilelookingunderneaththescorecardholder,alignthe
innermostholewiththebrassholeonthebracket.
o Removeoneofthescrewstapedunderneaththescorecardholderandinsertand
secureintothishole.Youwillonlyuseonescrew.
o Thepencilslotcanbegentlybentmanuallytofitthesizeofyourpencil.
o UmbrellaHolderQODGOLFUSA.COM/UMBRELLA
o Tools:PhillipsScrewdriver,10mmsocket(ORpliers/wrench).
o Removescrewfromtopofaccessorybracketonhandlebar,thenremovesecond
screwaboveit.Younolongerneedthese.
o Lookthroughtheholestomakesurethecableisnotblockingtheholes.Ifitis,usea
teetomovethecabletooneside.
o Removethetwoscrewsinsertedintheumbrellaholderbracket.Youwillusethese
againinthelaststep.
o Locktheumbrellaholderinanuprightposition.Whilestandingbehindthecaddy,
slidetheumbrellaholderfromlefttorightoverthetwoemptyholes.Itisatightfit.
o Insertstainlessscrewthroughthetopholeandinsertotherscrewfromthebottom.
Thentightenboth.
o StoragePouch
BatteryFitting
Step1:Thebatterysitsin the center of the
caddy,directlyontopofthealuminiumtubes
andplasticextensionarm.
Step2:Thebatteryispluggedintothecaddy
usingthecableconnectedtothecaddy.We
oftenrefertothisasthe“T-Cable.”
Step 3: Place the battery in the cradle with
the connection port facing the rear of the
caddy.Connectthecabletothebatterywith
the+symbolonT-cablefacingthedirection
oftheredcaponthebattery.NOTE:Ifyoutry
thisthewrongway,thebatterywillrejectthe
cable,soifitisdifficulttoconnect,twistthe
cableto attach it using the oppositesideof
cable.
SECURINGGOLFBAGTOTHECADDY
o TheQODwillworkwithnearlyeverytypeofgolfbagavailablefrommajor
manufacturers,howeveritwillperformbestwithabagtheindustrycallsa
“LightweightCartBag”.
o Priortoplacingyourbagonthecaddy,displacetheweightofthecontentsof
yourbagasevenlyaspossibleonbothsidesofthebag.Thiswillimprovethe
caddy’sstabilityandalignment.
o SeparatetheU-shapedlowerbagholderfromthesupportbracketjustaboveit
(whichhasthebungeestrapsextendingfromit).SeePhoto#1
o Tilttheupperbagholderupwardsandextendthearmsawayfromeachother.
SeePhoto#2
Photo#1      Photo#2
o Placeyourgolfbaginthecenterofthebagholderswithyourpocketsfacing
outwards.Makesurethebaseofyourbagisasfarbackasitcangointhe
lowerbagholder,andliftandextendthebungeestrapsaroundthebottomof
yourbag,securingthembypushingoneknobthroughtheloopoftheopposite
bungeestrap.Thengrabthebungeecordsfromyourupperbagholderand
extendthemaroundthetopofyourbag.Dependingonthestyleofyourbag,
youmaywanttoloopthecordsthroughastraponthebag,andthenagainyou
willpushoneplasticballofonesideofthebungeethroughtheloopofthe
otherbungeestrap.
ADJUSTINGSTRAPSOFBAG
o Thebungeestrapsonthetopbagholdercanbeadjustedby
movingtheloopofthestrapwhereitconnectstothesideof
theplasticarmcradleineitherdirection.Todothis,we
recommendusingaflatheadscrewdriveroragolfteetoprythe
bungeestrapoffofitsretainingpegandpushitbackontoa
differentpeg.
o Thebottombagholderbungeestrapscanbeshortenedby
makingaloopwitheachcordandthenfeedingtheballback
throughthatloopbeforepushingtheballthroughtheloopof
thecordontheoppositeside.
o Ifthestrapisstilltoolooseforyourbag,youcanalso
loopbothendsthroughastraponyourbag,andthen
looparoundthesamestraponemoretimeto
effectivelyshortenthebungeestrapsandincreasethe
tension.
o Ifthesestrapsaretooshortortighttofitaroundyourbag,we
recommendpurchasingasmallcarabinercliponlineorfromahardware
store.
ADJUSTINGHEIGHTOFBAG
Ifyourbagsitstoohighortoolow,youcanmakesmalladjustmentsthatwillallowfor
aminimalchangeinheight.
o Ifyourbagsitstoohigh,youcanlowerthebottombagsupportbyremoving
theboltlocatedunderneaththeU-shapedlowerbagsupport.
o Ifyourbagsitstoolow,youcanreplacetherubbersleevesontheU-shape
lowerbagsupportwithstandardbicyclegripswithextrathickrubber.The
thicknessoftherubberwillincreasetheheightofwherethebagsits.
o YoucanalsoaddasecondnuttotheboltlocatedunderneaththeU-shaped
bottombagsupport.Todothis,removethebolt,andaddasecondnuttothe
bolt-headsideofthebolt,thenre-inserttheboltthroughtheplasticholeand
secureitwiththeoriginalnut.Youcanthenusethenewnuttoadjustthe
heightofthebolttodictatehowhighorlowthebottombagsupportiswhenit
hitsthefrontsuspensionbaseoftheQOD.
OPERATION
ControlPanel:Thecontrolpanelisdesignedtobeeasytounderstandandsimpletouse.The
onlythingyoumustbeawareofisthatifyouarenotusingthepotentiometerknob,you
wanttoleavethatinthe“off”position,whichisrolledbacktowardsyou.Ifyouareusingthe
potentiometerknob,thenonlyusetheknobanddon’tintermittentlyusethe+or–buttons.
BatteryPowerLights:
o Whenallthreelightsareilluminated
(Green,Yellow,Red)youhaveatleast
50%powerremaininginbattery.
o WhenonlytheYellowandRedLightsare
on,youhavebetween45%and10%of
yourbatteryliferemaining.
o Whenonlytheredlightisilluminated,
youhavelessthat10%ofbatterylife
remainingandwillsoonrunoutof
power.
Timed-AdvanceFunction:
Pressthe:10,:20,or:30buttonandthe
caddywilltravelatimeddistanceonitsown
andstopattheendofthetimer.Afterusing
thisfeaturedafewtimesyouwillgetanidea
ofhowfarthecaddytravelswitheachtimed
interval.
PowerOn/Off:
Pressandholdtheredpowerbuttontoturn
thecaddyon,andtoturnitoff.Oncethe
caddyispoweredon,youmayleaveitonfor
yourentireroundofgolf.Ifyoutakean
extendedbrakeduringyourround,youcan
poweritdowntoconservebatterylife.
PotentiometerKnob:
Rollingtheknobforwardsorbackwardswill
adjustyourspeedsetting.Youcanusethisas
analternativeto+or–button.
Tostopthecaddy,rolltheknoballtheway
backwards.
*Donotleaveknobrotatedforwardinthe
ONpositionwhileusing+or–buttonsas
thatwillsendmixedsignalstothecontroller.
SpeedSettings:
Usethe+or–buttonstoadjustyourspeed
betweenanyoneoftheninespeedsettings.
*Donotuse+or–buttonswhile
potentiometerknobisinONposition.
StartandStopButton:
Restyourthumbonthebuttonandpressto
eitherstartorstopthecaddy.Ifthelast
speedsettingisat0,thecaddywillnotstart
untilyouhitthe+button.
Thiswillbethecaseafterusingthetimed-
advancefunctionasthespeedalwaysends
upbackat0.
MANEUVERABILITY
ItwilltakeseveralroundsbeforeyougetcomfortableoperatingyourQODonthecourse
in all conditions. We don’trecommend playing in an important golf tournament or
matchforyourfirstfewroundsusingtheQOD.
o TosteeryourQODleftorright,simplypushdownonthehandletoslightlyraisethefront
wheelsoffthegroundandsteerleftorright.Thenarrowrearwheelbaseallowsforeasy
maneuverability.
o Whentraversingoverinclines,declinesandsidehills,itisimportanttoALWAYSkeepa
handontheQOD.TheQODispowerfulenoughtoclimbanyhillyouputinfrontofit,
howeveratacertaindegreeofinclineorsideslope,gravitywilltakeoverandthecart
willwanttotipbackoronitsside.
o TheQODdoesnothaveabrakingmechanismotherthanyourhands.Dependingonthe
thicknessofgrassyouarewalkingonandtheseverityoftheslope,gravitywilleventually
havemorepulldownahillthanthegearwillprovideasresistance.Thisisoneofthe
trade-offsofhavingacaddythatalwaysoperatesin“free-wheel”mode.
o TheQODdoesnothaveaparkingbrakesowhenyouparkyourQODonahill,simply
turnitacrosstheslopewhereveryoustop.BecausetheQODhasfourwheelsandasoft
suspensionsysteminthefrontwheels,itwillsettleintotheterrainmoresothana
standardpushcartwhichisdesignedtohaveaslittlefrictionaspossible.
o YourQODisalwaysin“free-wheel”modewithouthavingtochangeordisengage
anything.Ifyouareintheparkinglot,tightspotsonthecourse,aroundthegreen,oryou
happentoforgettochargeyourbattery,youwillalwaysbeabletopushorpullyour
QODfreelyforwardsorbackwards.
o Whengoingupontoaraisedareaofgrasswithacart-pathcurb,youcanleanthecart
backwardsandplacethefrontwheelsonthehigherlevel,andthenguidetherear
wheelsoverthecurbbyliftingthehandlebar,andifnecessary,usingyourfoottohelp
lifttherear-endontothehigherlevel.Somegolfersprefertoturnaroundandpullthe
caddyupontothehighergroundinstead,thisisapersonalpreference.
IMPORTANT!
o NevercatcharideinaridingcartandpullyourQODalongsideofyou.Eventhough
QODoperatesinfreewheelmode,thegearisstillengagedwiththemotor,somoving
thewheelsfasterthanintendedusingthebuilt-incontrollerwillputunnecessarystress
onalloftheparts.
o Whendroppingdownfromahigherlevelofgroundontolowerterrain,likecomingoff
oforontoacartpathcurb,donotletthecaddylandhardonitsbottom.Supportthe
caddywithyourhandssothatthefrontwheelsgentlyhitthegroundfirstandthen
withyourhandsstillsupportingsomeoftheweightofthecaddyinrear,gentlyletthe
rearwheelstouchdownbehindthefrontwheels.
TRANSPORTINGYOURQOD
o AlwaysbesuretocompletelyfoldyourQOD,andlockallthreeleversontheQODpriorto
transportinginamovingvehicle.
o Thewheelsdonot“lock”andthereforeyouneedtosecurethecaddyinapositionorpart
ofthecarwhereitwillnotroll.
o WehighlyrecommendusingacrateorbagliketheCleanTrunkCarryBagaccessorywe
haveinordertokeepyourQODstationaryandprotectedfromscratchesanddebris.
o Neverleaveyourbatteryinthecar,alwaystakeitindoorswhenreturninghome.
Exposingthebatterytoextremetemperaturescancausedamageandwillshortenthe
lifespan.Batteriesnotproperlystoredwillnotbecoveredunderwarranty.
IMPORTANT
o Neverleaveyourbatteryinahotorfreezingcoldcarforanytimelongerthanittakes
todrivetothecourseandback.Doingsowillsignificantlyreducethelifespanofthe
batteryandthiswillnotbecoveredunderwarranty.
o Alwaystakethebatteryinsideandrechargeandstoreinacool,dry,environment.
MAINTENANCE
ThemoreyoutakecareofyourQOD,themoreitwilltakecareofyou.Manyoftherepair
requestswereceivefortheQODstemfromissuescausedduringtransport,recklessuseonthe
course,andnottakingthetimetokeepthecartclean,lubricated,andtightened.
o Taketwominutesattheendofeveryroundtowipedownthewheelsandbodyofthe
QODwithagolftowelordampcloth.
o Ifdirt,mud,orgrassbuildsupalongtheendsoftheslidingtubes,youcanpickawaythe
debriswithagolftee.Ifnecessary,youcanwipetheentiretubeoffwithatowel,but
rememberyouarealsowipingoffthelubricant.Therefore,ifyoudothis,werecommend
re-lubricatingthetubeswitha“syntheticgrease”ineitherasprayorgelform.DONOT
USEWD-40asitwillultimatelymakethetubesevenmoredry.
o Ifyoufindanyofthelockingleversorknucklesbecomingloose,youcantightenthemas
necessary.Eachleverisspringloadedandhasa13mmbolt,witha13mmnutonthe
oppositeside,anda14mmDomecapnutsecuringitinplaceontheoutside.
o Securetheboltheadinplacewithonewrench,thenloosenthedomecapnutonthe
oppositeside.Then,adjustthenutinsideofthedomecapnuttoeithertightenitor
loosenittoyourpreferredtensionlevel.Thentightenthedomecapnutagainstthe
insidenutandyouaregoodtogo.
o Ifeitherthetopbagsupportorlowerbagsupportbecomelooseatanytime,youcan
alsoeasilytightenthesebysecuringtheboltheadononesideandtighteningthenuton
theother.
o Ifyoufinddirtordebrisstuckinbetweenthewheelsandthecaddybody,youcaneasily
takethewheelsofftocleantheaxlepegandthewheelsbearings.Simplecompressthe
metallicpinextendingoutfromthewheelhubcapsandpullthewheeloffitsaxle.When
finished,simplycompressthepinagainandpushitbackontotheaxleuntilyouheard
thepinclickintoplaceontotheaxle.
o Ifyoufindyourwheelsgetting“sticky”orloudovertime,youcanremovethewheels
andaddalubricantlikeWD-40tothebearingstomakethewheelsturnmoresmoothly
andquietly.
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