Tripp Lite SmartOnline UPS Owner's manual

1

Owner’s Manual

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

Important Safety Instructions 2

Installation 3

Basic Operation 8

Battery Replacement 14

Storage and Service 15

SmartOnline

™

Rack/Tower Mount On-Line UPS Systems

Pure Sine Wave Output • 220/230/240V Input/Output

Español 16

Français 31

™

is a trademark of Tripp Lite.

Troubleshooting 12

Not suitable for mobile applications.

 47

Series Numbers:

AGPS5548 AGPS5546 AGPS5547

201203257 93-2486.indd 1 4/3/2012 3:12:53 PM

2

UPS Location Warnings

• InstallyourUPSindoors,awayfromexcessmoistureorheat,conductivecontaminants,

dustordirectsunlight.

• Forbestperformance,keeptheindoortemperaturebetween32ºFand104ºF

(0ºCand40ºC).

• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.

• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle). 

 Mountinginthismannerwillseriouslyinhibittheunit'sinternalcooling,eventually

 causingproductdamagenotcoveredunderwarranty.

UPS Connection Warnings

• ConnectyourUPSdirectlytoaproperlygroundedACpoweroutlet.Donotplugthe

UPSintoitself;thiswilldamagetheUPS.

• DonotmodifytheUPS'splug,anddonotuseanadapterthatwouldeliminatetheUPS’s

groundconnection.

• DonotuseextensioncordstoconnecttheUPStoanACoutlet.

• IftheUPSreceivespowerfromamotor-poweredACgenerator,thegeneratormust

provideclean,filtered,computer-gradeoutput.

Equipment Connection Warnings

• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcan

reasonablybeexpectedtocausethefailureofthelifesupportequipmentortosignificantly

affectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthe

presenceofaflammableanestheticmixturewithair,oxygenornitrousoxide.

• DonotconnectsurgesuppressorsorextensioncordstotheoutputofyourUPS.This

mightdamagetheUPSandmayaffectthesurgesuppressorandUPSwarranties.

Battery Warnings

• Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.

Observeproperprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPS

orbatteries.Donotshortorbridgethebatteryterminalswithanyobject.Unplugandturn

offtheUPSbeforeperformingbatteryreplacement.Usetoolswithinsulatedhandles.

Therearenouser-serviceablepartsinsidetheUPS.Batteryreplacementshouldbe

performedonlybyauthorizedservicepersonnelusingthesamenumberandtypeof

batteries(SealedLead-Acid).Thebatteriesarerecyclable.Refertoyourlocalcodesfor

disposalrequirementsorvisitwww.tripplite.com/UPSbatteryrecyclingforrecycling

information.TrippLiteoffersacompletelineofUPSSystemReplacementBattery

Cartridges(R.B.C.).VisitTrippLiteontheWebatwww.tripplite.com/support/battery/

index.cfmtolocatethespecificreplacementbatteryforyourUPS.

SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the

installation,operationandstorageofallTrippLiteUPSSystems.Failuretoheedthese

warningsmayaffectyourwarranty.

Important Safety Instructions

201203257 93-2486.indd 2 4/3/2012 3:12:53 PM

1

2

3

4

A

C

E

D

F

G

B

3

Mountyourequipmentineithera4-postor2-postrackorrackenclosure(seenextpagefor

2-post mounting). The user must determine the fitness of hardware and procedures before

mounting. If hardware and procedures are not suitable for your application, contact the

manufacturerofyourrackorrackenclosure.Theproceduresdescribedinthismanualarefor

commonrackandrackenclosuretypesandmaynotbeappropriateforallapplications.

4-Post Mounting

AllUPSmodelsincludehardwarerequiredtomountina4-postrack.Selectmodelsincludean

adjustablerackmount shelfkittoprovideadditionalsupport. IfyourUPSmodeldoesnot

includeanadjustablerackmountshelfkit,skipsteps1and2.

Mounting Rack

Installation

1

Connectthetwosegmentsofeachshelf

A

usingthe

included screws and nuts

B

. Leave the screws

slightlyloosesothattheshelvescanbeadjustedin

thenextstep.

Adjusteachshelftofityourrack,thenmountthem

inthelowestavailablespaceofyourrackwiththe

screws,nutsandwashersprovided

C

.Notethatthe

support ledges should face inward. Tighten the

screwsthatconnecttheshelfsegments

B

.

Attachmountingears

D

tothefrontmountingholes

ofyourequipment

E

usingthescrewsprovided

F

.

Theearsshouldfaceforward.

Usinganassistantifnecessary,liftyourequipment

andslideitontothemountingshelves.Attachyour

equipment to the rack by using the appropriate

hardware

G

throughitsmountingearsandintothe

rackrails.

2

3

4

201203257 93-2486.indd 3 4/3/2012 3:12:54 PM

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

Your model may differ.

1

2a

Your model may differ.

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL V

OID

WARRANTY

2b

Your model may differ.

4

Installation (continued)

2-Post (Telecom) Mounting

Ifyoumount2UUPSmodelsin2-postracks,theyrequiretheadditionofaTrippLite2-Post

RackmountInstallationKit(model:2POSTRMKITWM,soldseparately).SeeInstallationKit

owner’smanualforinstallationprocedurefor2UUPSmodels.

Connection and Start-Up

Connect a user-supplied power cord

to the UPS input receptacle.

Thepowercordshouldhaveaplugappropriatefor

your local site's utility outlets. Plug the cord

directlyintoaproperlygrounded,3-wire,ACoutlet

thatdoesnotshareacircuitwithaheavyelectrical

load(airconditioner,refrigerator,etc.).Theoutlet

musthaveanampratingequaltoorgreaterthanthe

inputbreakerratingoftheUPS.

Note: Once your UPS is plugged in, the fan and all Indicator

Lights will turn ON. The LINE and LOADACTIVE METER

LEDswill illuminate andtheUPS will beeptoindicate normal

operation.However,powerisnotsuppliedtotheACoutletsuntil

theUPSisturnedon.

Using the included power cords,

connect your equipment to the AC

outlets of the UPS System.

Connect the female plug to your equipment's

ACinput.Connectthemaleplugto anyUPSAC

outlet

2a

.Repeatwithadditionalcordstoconnect

allyourequipment

2b

.

Note:Additional interconnection cords C13 toC14 and C19 to

C20) are available from Tripp Lite. For more information, call

773-869-1234.

Caution:Your UPS is designed to support computer equipment

only.YouwilloverloadtheUPSifyouconnectdeviceswithhigh

powerdemandssuchashouseholdappliancesorlaserprintersto

UPSACoutlets.

1

2

Mounting (Tower)

YourUPScanbemountedinanuprighttowerposition

withoptionalbasestandssoldseparatelybyTrippLite

(Model#2-9USTAND).When mounting theUPS on

adjustablebasestands,makesurethatthecontrolpanel

istowardthetop.Thecontrolpanelmayberotatedto

make it easier to read. Insert a small screwdriver or

similartoolintheslotsoneithersideofthepanel,pop

itout,rotateit,andpopitbackintoplaceasshown.

WARNING!

AllUPSsystemsareextremelyheavy.Usecautionwhenliftingandmounting.Usermust

properlystabilizetheUPSwhenliftingandmounting.

201203257 93-2486.indd 4 4/3/2012 3:12:56 PM

3

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CA

UTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

1

Your model may differ.

5

Important Safety Instructions

Connection and Start-Up (continued)

Turn the UPS ON:

• PresstheON/TESTSwitchandholditfor

severalsecondsuntilyouhearabeep

• Release the ON/TEST Switch. The ON LINE

LED will illuminate, and your UPS will begin

providingpowertoitsACoutlets

Note: UPS system will function properly upon initial startup,

however, maximum runtime for the unit’s battery will only be

accessibleafterithasbeenchargedfor24hours.

Your UPS will function properly without theseYoyr

Installation (continued)

Optional Connections

3

1

UPSwillfunctionproperlywithouttheseconnections.

Phone/Network Line

Suppression

YourUPShasjackswhichprotectagainstsurgeson

a telephonelineor telephone/ networkdataline.*

Using appropriate telephone or network cords

connect your wall jack to the UPS jack marked

“IN.” Connect your equipment to the UPS jack

marked “OUT.” Make sure the equipment you

connecttotheUPS'sjacksisalsoprotectedagainst

surgesontheACline.

*NotcompatiblewithPoE(PowerOverEthernet)applications.

201203257 93-2486.indd 5 4/3/2012 3:12:56 PM

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE /

DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

2b

Your model may differ.

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DA

TA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

2a

Your model may differ.

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

3a

Your model may differ.

4-5

3b

6

Optional Connections (continued)

USB and RS-232 Serial

Communications

UsetheincludedUSBcable(see

2a

)and/orDB9

serial cable (see

2b

)toconnectthecommunication

portofyourcomputertothecommunicationportof

yourUPS.InstallonyourcomputertheTrippLite

PowerAlertSoftwareappropriatetoyourcomputer's

operatingsystem.YourUPSmayfeatureadditional

communications ports; these ports may be

connected to additional computers that have

PowerAlert Software installed. Consult your

PowerAlertmanualformoreinformation.

EPO Port Connection

Thisoptionalfeatureisonlyforthoseapplications

that require connection to a facility’s Emergency

Power Off (EPO) circuit. When the UPS is

connected to this circuit, it enables emergency

shutdownoftheUPS’sinverterandinhibitstransfer

to internal bypass. Using the cable provided,

connect the EPOport of your UPS (see

3a

) to a

user-supplied normally closed or normally open

switchaccordingtothecircuitdiagram(see

3b

).

Note:

1.Ifusingacableotherthanwhatissupplied,

thecableshouldnotexceed350feetorhavea

resistanceofgreaterthan10ohms.

2.Ifanon-latchingEPOswitchisused,theEPO

mustbeheldforaminimumof1second.This

doesnotapplytoalatchingEPOswitch.

CAUTION: The EPO port is not a phone line

surgesuppressor;donotconnectaphonelineto

thisport.

2

3

Installation (continued)

201203257 93-2486.indd 6 4/3/2012 3:12:58 PM

INPUT

BREAKER

ACC. SLOT

LOAD 1

IN

PHONE / DATA PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

4

Your model may differ.

7

4

Optional Connections (continued)

Installation (continued)

UPSUnitStatewhenassertingEPOwithAClinepresent:

LEDs Output Fans Serial SNMP USB

OFF OFF ON ON ON ON

TorestarttheUPSunitafterassertingEPOwithAClinepresent:

Option1:

1.VerifythattheEPOassertionhasbeenremovedorcleared.

2.PressOFFbuttonuntilyouhearaclick(approx.1second).

3.PressONbuttonandUPSoutputwillturnbackon.

Option2:

1.VerifythattheEPOassertionhasbeenremovedorcleared.

2.RemoveAClinepowertotheUPSunit.

3.ReapplyAClinepower.NowtheUPSwillstartbackupinnormaloperationmode.

UPSUnitStatewhenassertingEPOwithoutAClinepower:

LEDs Output Fans Serial SNMP USB

OFF OFF OFF OFF OFF OFF

TorestarttheUPSunitafterassertingEPOwithoutAClinepower:

1.VerifythattheEPOassertionhasbeenremovedorcleared.

2.ReapplyAClinepowertotheUPSunit.NowtheUPSwillstartbackupinnormal

operationmode.

External Battery Connection

Checktoensurethattheexternalbatteriesyouare

connectingmatchthevoltagelistedonyourUPS's

battery connector. All UPS models come with a

robustinternalbatterysystem;selectmodelsfeature

connectors that accept optional external battery

packs(soldseparatelyfromTrippLite)toprovide

additional runtime. Adding external batteries will

increaserechargetimeaswellasruntime.Seethe

battery pack owner's manual for complete

installationinstructions.Makesurecablesarefully

inserted into their connectors. Small sparks may

resultduringbatteryconnection;thisisnormal.Do

not connect or disconnect battery packs when the

UPSisrunningonbatterypower.

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8

Front Panel Switches

“ON/TEST”Button:ThisswitchcontrolsfourseparateUPSfunctions:

UPSPowerON: Toturn the UPSon, press thisbutton,hold it for

severalsecondsuntilyouhearabeep,thenreleaseit.The“ONLINE”

LEDwillilluminate.

UPSSelf-Test:Duringnormalon-lineoperation,pressthisbuttonand

holdituntilyouhearabeep.Thisinitiatesa10-secondself-testofthe

battery.TheUPSwillshifttobatterypower(allLEDswillilluminate)

fortenseconds.

Alarm Silence: To silence the UPS “on-battery” alarm, press this

buttonandholdituntilyouhearabeep.

UPSColdStart:TouseyourUPSasastand-alonepowersourcewhen

ACpowerisunavailable(i.e.duringablackout),pressthisbuttonand

holdituntilyouhearabeep.TheUPSwillthenprovidebatterypower

toitsoutlets.*

* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating

from battery power.

“OFF”Button:ThisbuttonturnspowerOFFattheUPSreceptacles.

Pressthisswitch,holdituntilyouhearabeep,thenreleaseit.TheUPS

will continue charging and the fan will continue to cool internal

componentsevenafteryouturntheUPSreceptaclesoff.Toturnthe

UPS OFF completely, including the charger, disconnect the UPS’s

powercordafterpressingthe“OFF”switch.

“ONLINE”LED:Thisgreenlightwillilluminateconstantlytoindicate

the UPS is performing normal on-line operation (filtering and

resynthesizing incomingACline voltage to providepuresine wave

output).Whenthislightisilluminated,youcanmonitortheloadlevel

ofyourUPSonthe“LOADACTIVEMETER”LEDs.

“LINE”LED:Thisgreenlightwillilluminateconstantlytoindicate

theutilitysuppliedAClinevoltageatyourwalloutletisnominal.It

willflashifthelinevoltageisoutsidethenominalrange(eithertoolow

ortwohigh).NoactionisrequiredonyourpartwhentheLEDflashes;

the UPS continuously and automatically filters AC line power to

provideyourequipmentwithpuresinewaveACpower,regardlessof

brownoutorovervoltageconditions.Ifthislightisoff,thenACline

voltageisnotpresent(blackout)orisatanextremelyhighvoltage,and

theUPSwillprovideconnectedequipmentwithpowerfrombattery.

Front Panel Indicator Lights

Basic Operation

201203257 93-2486.indd 8 4/3/2012 3:12:59 PM

9

Front Panel Indicator Lights continued

“BYPASS”LED:ThisyellowlightwillflashtoindicatethattheUPS’s

DC/ACinverter isdeactivated andtheUPS is in the “Bypass”mode.

During normal operation this LED will light briefly when the unit is

pluggedin,butifaninternalfaultoroverloadoccursthislightwillflash

constantly and the fault LED will illuminate to show that connected

equipment will receive filteredAC mains power, but will not receive

battery power during a blackout. In this case, contact Tripp Lite for

service.IftheUPShasbeenplacedintoEconomyMode(availableon

select UPS systems), it configures an online UPS to function as a

switchingUPS.WhentheUPSsystemisinEconomyMode,itoperates

at increasedefficiencywhileACutilitypower isavailable(within +/-

10% nominal) and switches to battery power if AC utility power is

interrupted.Theyellow“BYPASS”LEDwillremainonwhentheUPS

systemisinEconomyMode.(Formoreinformationonhowtoaccessthe

EconomyMode,pleaserefertothePowerAlertsoftwareUser’sManual.)

“FAULT”LED(selectmodelsonly):Thisredlightwillflashwhen

yourUPSdetectsaninternalfault(overheating,overvoltages,etc.).If

the light persists after restarting the UPS, contact Tripp Lite for

service.

“LOADACTIVE METER” LED:This green light will illuminate

whenyourUPSisreceivingACpowertoindicatethatthesetoffour

dual-functionLEDsisdisplayingtheloadlevelofyourUPS.

“BATTACTIVE METER” LED: This green light will illuminate

whenyourUPSisoperatingfrombatterypowertoindicatethattheset

of fourdual-function LEDs is displayingthebattery chargelevelof

yourUPS.Note:the“ONBATT”LEDwillalsobeilluminated.

“OVERLOAD”LED:Thisredlightwillilluminateconstantlytoindicate

thatyourUPS’scapacityhasbeenexceededwhileitisinon-lineoperation.

TheUPSalarmwillbeepcontinuously.Immediatelyremoveoverload

until light and alarm go off. If you do not immediately remove the

overload,theUPSwilltransferfromon-linetobypassoperation.

“BATTLOW”LED:ThisyellowlightwillilluminatewhenyourUPS’s

batterychargelevelislow.TheUPSalarmwillbeepuntileitherthe

batterychargeisdepletedorthebatteriesareadequatelyrecharged.

“ON BATT” LED: This green light will illuminate constantly to

indicatethatAClinevoltageisnotpresentandyourUPSisproviding

yourequipmentwithbatterypower.TheUPSwillalsobeepeverytwo

seconds,unlesssilencedbythe“ON/TEST”Button.Whenthislightis

illuminated,youcanmonitorthebatterychargelevelofyourUPSon

the“BATTACTIVEMETER”LEDs.

Basic Operation (continued)

201203257 93-2486.indd 9 4/3/2012 3:12:59 PM

10

Rear Panel

“REPLACEBATT”LED:Thisredlightwillilluminateconstantlyand

theUPSalarmwillbeepevery2secondsifyourUPS’smicroprocessor

detectsabatteryfaultorifyourUPSfailstheautomaticself-test(after

youturnyourUPSON)andtheUPSbatteryislessthanfullycharged.

LettheUPSsystemchargeforatleast12hoursandperformaselftest

usingthe“ON/TESTButton”asdescribedonpage7.Ifthelightcontinues

tostayon,contactTrippLiteforservice.

Accessory Slot: Removethe small coverpanel from this slot to use

optionalaccessoriestoremotelymonitorandcontrolyourUPS.Contact

TrippLiteCustomerSupportat(773)869-1234formoreinformation,

includingalistofavailableSNMP,networkmanagementandconnectivity

products.

ExternalBattery Pack Connector(configurationvariesby model):

UsetoconnectoptionalTrippLiteBatteryPacksforadditionalruntime.

Contact Tripp Lite Customer Support at (773) 869-1234 for the

appropriate Tripp Lite battery pack to connect. Refer to instructions

available with the Battery Pack for complete connection information

andsafetywarnings.

Fan:ThefancoolstheUPS’sinternalcomponents.Itisalwaysonwhen

linepowerispresent.

InputCircuitBreakerSwitch:Thisresettablebreakerpreventshigh

input current from damaging the UPS or the attached load. If this

breaker trips,makesure your UPS is connected toAC power of the

proper voltage before resetting the circuit breaker by pushing the

breakerswitchin.

GroundScrew:Usethistoconnectanyequipmentthatrequiresachassis

ground.

OutputCircuitBreakersSwitches:Theseresettablecircuitbreakers

protectyour UPS fromoutput overload.If one orboth breakerstrip,

removesomeoftheloadonthecircuit(s)andallowtheUPStocool

beforepressingthebreakerswitch(es)intoreset.

Front Panel Indicator Lights continued

Basic Operation (continued)

201203257 93-2486.indd 10 4/3/2012 3:13:00 PM

IEC320-C13

IEC320-C19

IEC320-C20

IEC320-C14

11

Rear Panel continued

Input Cord Connection: This IEC320-C20 or IEC320-C14 inlet

enables the UPS to be connected to an AC power source via a

user-supplied cord with country-specific plug. See "Connection and

Start-Up".

AC Receptacles(VariedbyModel): Thesereceptacles provideyour

connectedequipmentwithpuresine-waveACoutputfromtheACline

duringnormaloperationandfrombatterypowerduringblackoutsand

severebrownouts.Powerprovidedattheseoutletsisfilteredtoprotect

connected equipment against damaging surges and line noise. Select

modelsfeaturereceptaclesarrangedinnumberedloadbanks,aslabelled

ontheunit.UsingPowerAlertsoftwareandcabling,loadbankscanbe

individuallyturnedoffandonfromaremotelocation,allowingusersto

resetorrebootconnectedequipment.

Telephone/Network Protection Jacks: These jacks protect your

equipment against surges over a telephone line or telephone/network

dataline. Connectingyour equipmentto thesejacksisoptional.Your

UPS will work properly without this connection. Not compatible with PoE

(Power Over Ethernet) applications.

Communications Ports (USB or RS-232): These ports connect your

UPS to any workstation or server. Use with Tripp Lite’s PowerAlert

Softwareandincludedcablestoenableyourcomputertoautomatically

saveopenfilesandshutdownequipmentduringablackout.Alsouse

PowerAlertSoftwaretomonitorawidevarietyofAClinepowerand

UPSoperatingconditions.ConsultyourPowerAlertSoftwaremanualor

contactTrippLiteCustomerSupportformoreinformation.See“USB

and RS-232 Serial Communications” in the “Optional Connections”

section for installation instructions.

Dry contact communications are simple, but some knowledge of

electronics is necessary to configure them. The DB9 port's pin

assignmentsare shownin thediagram. Ifthe UPSbatteryislow,the

UPSsendsasignalbybridgingpins1and5.Ifutilitypowerfails,the

UPSsends asignalby bridgingpins8 and5.Toshut theUPSdown

remotely,shortpin3~pin9foratleast3.8seconds.

EPO(EmergencyPowerOff)Port:YourUPSfeaturesaEPOportthat

maybeusedtoconnecttheUPStoacontactclosureswitchtoenable

emergencyinvertershutdown.See"OptionalConnections."

Communications

Basic Operation (continued)

201203257 93-2486.indd 11 4/3/2012 3:13:01 PM

12

TheUPS’scontrolpanellightswillturnoninthesequencesbelowtosignalthattheUPSis

havingoperationaldifficulties.

Lights (On/Flashing) and Condition Solution

On: REPLACE BATT Let the UPS system charge for at least

Condition: Replace Battery 12 hours and perform a self test using

the "ON/Test Switch" as described on

page 7. If the light continues to stay on,

contact Tripp Lite for service.

On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.

Condition: Battery Low

On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.

Condition: On Bypass due to Overload

Flashing: OVERLOAD Remove the cause of the short circuit

Condition: Short Circuit from the UPS output.

On: FAULT, 100% Restart the UPS. If the problem persists,

Condition: Battery Voltage too High contact Tripp Lite for repairs.

On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,

Condition: On Bypass due to contact Tripp Lite for repairs.

High Output Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 50% contact Tripp Lite for repairs.

Condition: On Bypass due to

Low Output Voltage

On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,

Condition: On Bypass due to High contact Tripp Lite for repairs.

Bus Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 25% contact Tripp Lite for repairs.

Condition: On Bypass due to Low

Bus Voltage

On: BYPASS, LINE Check the UPS to be sure that there is

Flashing: FAULT adequate space for air to circulate near

Condition: On Bypass due to High the vents and that the fan is working

Internal Temperature properly. Restart the UPS.

Troubleshooting

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13

Troubleshooting (continued)

Lights (On/Flashing) and Condition Solution

Flashing: LINE This indicates that utility power is too high

Condition: Input Abnormal or low for the UPS to operate in BYPASS

mode, so if an inverter failure occurs,

the UPS will deliver no output.

On: FAULT, 50% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Output Voltage and Abnormal Input

On: FAULT

Restart the UPS. If the problem persists,

Flashing: LINE, 50% contact Tripp Lite for repairs.

Condition: No Output due to Low

Output Voltage and Abnormal Input

On: FAULT, 25% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Bus Voltage and Abnormal Input

On: FAULT Restart the UPS. If the problem persists,

Flashing: LINE, 25% contact Tripp Lite for repairs.

Condition: No Output due to Low

Bus Voltage and Abnormal Input

Flashing: LINE, FAULT Check the UPS to be sure that there is

Condition: No Output due to High adequate space for air to circulate near

Internal Temperature and Abnormal the vents and that the fan is working

Input properly. Restart the UPS. If the problem

persists, contact Tripp Lite for repairs.

201203257 93-2486.indd 13 4/3/2012 3:13:01 PM

1

6

2

5

3

4



14

Battery Replacement

Under normal conditions, the original battery in your UPS will last several years. Battery

replacement should be performed only by qualified service personnel. Refer to "Battery

Warnings"intheSafetysection.ShouldyourUPSrequirebatteryreplacement,visitTrippLite

ontheWebatwww.tripplite.com/support/battery/index.cfmtolocatethespecificreplacement

batteryforyourUPS.Thebatteriesaredesignedforhot-swapreplacement (i.e.leavingtheUPS

inONmode),butsomequalifiedservicepersonnelmaywishtoputtheUPSintheOFFmode

anddisconnectequipmentbeforeproceeding.

Procedure

1



RemoveFrontPanel

2



DisconnectBatteries

3



Remove/DisposeofBatteries

4



AddBatteries

5



ConnectBatteries

Attachconnectors:black-to-blackandred-to-red.

6

ReplaceFront

Panel

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15

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been

assigned a unique series number. The series number can be found on the product nameplate label, along with

all required approval markings and information. When requesting compliance information for this product,

always refer to the series number. The series number should not be confused with the marking name or model

number of the product.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing

regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are

entitled to:

• Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvariesdependingon

the country)

• Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste

The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.

Storage and Service

FirstturnyourUPSOFF:pressthe“OFF”switchtoturnpoweroffattheUPSoutlets,then

disconnectthepowercordfromthewalloutlet.Next,disconnectallequipmenttoavoidbattery

drain.IfyouplanonstoringyourUPSforanextendedperiodoftime,fullyrechargetheUPS

batteriesonceeverythreemonthsbypluggingtheUPSintoaliveACoutletandlettingtheUPS

chargefor4-6hours.IfyouleaveyourUPSbatteriesdischargedforanextendedperiodoftime,

theymaysufferpermanentlossofcapacity.

AvarietyofExtendedWarrantyandOn-SiteServiceProgramsarealsoavailablefromTrippLite.

Formoreinformationonservice,visitwww.tripplite.com/support.Beforereturningyourproduct

forservice,followthesesteps:

1. Review the installation and operation procedures in this manual to insure that the service

problemdoesnotoriginatefromamisreadingoftheinstructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit

www.tripplite.com/support.

3.Iftheproblemrequiresservice,visitwww.tripplite.com/supportandclicktheProductReturnslink.

FromhereyoucanrequestaReturnedMaterialAuthorization(RMA)number,whichisrequired

forservice.Thissimpleon-lineformwillaskforyourunit’smodelandserialnumbers,alongwith

othergeneralpurchaserinformation.TheRMAnumber,alongwithshippinginstructionswillbe

emailedtoyou.Anydamages(direct,indirect,specialorconsequential)totheproductincurred

duringshipmenttoTripp Lite oran authorizedTrippLite service centeris not coveredunder

warranty.Products shippedtoTrippLite oran authorizedTrippLite servicecenter musthave

transportation charges prepaid. Mark the RMA number on the outside of the package. If the

productiswithinitswarrantyperiod,encloseacopyofyoursalesreceipt.Returntheproductfor

serviceusinganinsuredcarriertotheaddressgiventoyouwhenyourequesttheRMA.

Storage

Service

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

201203257•932486-EN

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47



 48

 49

 54

 59

 60

SmartOnline

™

     

    •   

Español 16

Français 31

  1           

 58

English 1

   

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

 :

AGPS5548 AGPS5546 AGPS5547

201203257 93-2486.indd 47 4/3/2012 3:13:09 PM

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Tripp Lite SmartOnline UPS Owner's manual

Tripp Lite SmartOnline UPS Owner's manual

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