ZyXEL VMG8924-B30A Owner's manual

Quick Start Guide

www.zyxel.com

VMG8924-B10A and VMG8924-

B30A Series

Dual Band Wireless AC/N VDSL2 VoIP Combo WAN Gigabit IAD

Version 1.00

Edition 1, 11/2013

User’s Guide

Default Login Details

LAN IP Address http://192.168.1.1

Login admin

Password 1234

VMG8924-B10A and VMG8924-B30A Series User’s Guide2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in

your product firmware or your computer operating system. Every effort has been made to ensure

that the information in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide shows how to connect the Device and get up and running right away.

Contents Overview

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Contents Overview

User’s Guide .......................................................................................................................................15

Introducing the Device ............................................................................................................................17

The Web Configurator .............................................................................................................................27

Quick Start ...............................................................................................................................................35

Technical Reference ..........................................................................................................................37

Network Map and Status Screens ...........................................................................................................39

Broadband ...............................................................................................................................................45

Wireless ..................................................................................................................................................73

Home Networking ..................................................................................................................................107

Routing ..................................................................................................................................................131

Quality of Service (QoS) .......................................................................................................................139

Network Address Translation (NAT) ......................................................................................................157

Dynamic DNS Setup .............................................................................................................................175

Interface Group .....................................................................................................................................179

USB Service ..........................................................................................................................................185

Power Management ..............................................................................................................................193

Firewall ..................................................................................................................................................197

MAC Filter .............................................................................................................................................205

Parental Control ....................................................................................................................................207

Scheduler Rule ...................................................................................................................................... 211

Certificates ............................................................................................................................................213

VPN .......................................................................................................................................................221

Voice .....................................................................................................................................................235

Log .......................................................................................................................................................267

Traffic Status ........................................................................................................................................271

VoIP Status ...........................................................................................................................................275

ARP Table .............................................................................................................................................277

Routing Table ........................................................................................................................................279

IGMP/MLD Status ................................................................................................................................281

xDSL Statistics ......................................................................................................................................283

3G Statistics .........................................................................................................................................287

User Account .........................................................................................................................................289

Remote Management ............................................................................................................................291

TR-069 Client ........................................................................................................................................295

TR-064 ..................................................................................................................................................297

SNMP ....................................................................................................................................................299

Time Settings ........................................................................................................................................301

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E-mail Notification .................................................................................................................................305

Logs Setting .........................................................................................................................................307

Firmware Upgrade ................................................................................................................................ 311

Configuration .........................................................................................................................................313

Diagnostic .............................................................................................................................................317

Troubleshooting ....................................................................................................................................323

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Table of Contents

Contents Overview ..............................................................................................................................3

Table of Contents .................................................................................................................................5

Part I: User’s Guide .........................................................................................15

Chapter 1

Introducing the Device.......................................................................................................................17

1.1 Overview ...........................................................................................................................................17

1.2 Ways to Manage the Device .............................................................................................................17

1.3 Good Habits for Managing the Device ..............................................................................................17

1.4 Applications for the Device ...............................................................................................................18

1.4.1 Internet Access ........................................................................................................................18

1.4.2 Device’s USB Support .............................................................................................................20

1.5 LEDs (Lights) ....................................................................................................................................21

1.6 The RESET Button ............................................................................................................................23

1.7 Wireless Access ................................................................................................................................23

1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................23

1.8 Wall-mounting Instructions ................................................................................................................24

Chapter 2

The Web Configurator........................................................................................................................27

2.1 Overview ...........................................................................................................................................27

2.1.1 Accessing the Web Configurator .............................................................................................27

2.2 Web Configurator Layout ..................................................................................................................29

2.2.1 Title Bar ...................................................................................................................................29

2.2.2 Main Window ...........................................................................................................................30

2.2.3 Navigation Panel .....................................................................................................................31

Chapter 3

Quick Start...........................................................................................................................................35

3.1 Overview ...........................................................................................................................................35

3.2 Quick Start Setup ..............................................................................................................................35

Part II: Technical Reference............................................................................37

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Chapter 4

Network Map and Status Screens .....................................................................................................39

4.1 Overview ...........................................................................................................................................39

4.2 The Network Map Screen .................................................................................................................39

4.3 The Status Screen .............................................................................................................................40

Chapter 5

Broadband...........................................................................................................................................45

5.1 Overview ...........................................................................................................................................45

5.1.1 What You Can Do in this Chapter ............................................................................................45

5.1.2 What You Need to Know ..........................................................................................................46

5.1.3 Before You Begin .....................................................................................................................49

5.2 The Broadband Screen .....................................................................................................................49

5.2.1 Add/Edit Internet Connection ...................................................................................................51

5.3 The 3G Backup Screen .....................................................................................................................59

5.4 The Advanced Screen .......................................................................................................................63

5.5 The 802.1x Screen ............................................................................................................................64

5.5.1 Edit 802.1X Settings ................................................................................................................65

5.6 The WAN Status Screen ...................................................................................................................65

5.7 Technical Reference ..........................................................................................................................66

Chapter 6

Wireless...............................................................................................................................................73

6.1 Overview ...........................................................................................................................................73

6.1.1 What You Can Do in this Chapter ............................................................................................73

6.1.2 What You Need to Know ..........................................................................................................74

6.2 The General Screen .........................................................................................................................74

6.2.1 No Security ..............................................................................................................................77

6.2.2 Basic (WEP Encryption) ..........................................................................................................77

6.2.3 More Secure (WPA(2)-PSK) ....................................................................................................80

6.2.4 WPA(2) Authentication .............................................................................................................81

6.3 The More AP Screen .........................................................................................................................82

6.3.1 Edit More AP ..........................................................................................................................84

6.4 MAC Authentication ..........................................................................................................................86

6.5 The WPS Screen ..............................................................................................................................87

6.6 The WMM Screen .............................................................................................................................88

6.7 The WDS Screen ..............................................................................................................................89

6.7.1 WDS Scan ...............................................................................................................................90

6.8 The Others Screen ............................................................................................................................91

6.9 The Channel Status Screen ..............................................................................................................93

6.10 Technical Reference ........................................................................................................................93

6.10.1 Wireless Network Overview ...................................................................................................94

6.10.2 Additional Wireless Terms .....................................................................................................95

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6.10.3 Wireless Security Overview ...................................................................................................95

6.10.4 Signal Problems ....................................................................................................................98

6.10.5 BSS .......................................................................................................................................98

6.10.6 MBSSID .................................................................................................................................99

6.10.7 Preamble Type ......................................................................................................................99

6.10.8 Wireless Distribution System (WDS) .....................................................................................99

6.10.9 WiFi Protected Setup (WPS) ...............................................................................................100

Chapter 7

Home Networking.............................................................................................................................107

7.1 Overview .........................................................................................................................................107

7.1.1 What You Can Do in this Chapter ..........................................................................................107

7.1.2 What You Need To Know .......................................................................................................108

7.1.3 Before You Begin ...................................................................................................................109

7.2 The LAN Setup Screen ...................................................................................................................109

7.3 The Static DHCP Screen ................................................................................................................. 113

7.4 The UPnP Screen ........................................................................................................................... 114

7.5 Installing UPnP in Windows Example ............................................................................................. 115

7.6 Using UPnP in Windows XP Example ............................................................................................ 118

7.7 The Additional Subnet Screen ........................................................................................................124

7.8 The STB Vendor ID Screen .............................................................................................................125

7.9 The 5th Ethernet Port Screen .........................................................................................................125

7.10 The LAN VLAN Screen .................................................................................................................126

7.11 The Wake on LAN Screen .............................................................................................................127

7.12 Technical Reference ......................................................................................................................128

7.12.1 LANs, WANs and the Device ...............................................................................................128

7.12.2 DHCP Setup ........................................................................................................................128

7.12.3 DNS Server Addresses .......................................................................................................128

7.12.4 LAN TCP/IP .........................................................................................................................129

Chapter 8

Routing ..............................................................................................................................................131

8.1 Overview ........................................................................................................................................131

8.2 The Routing Screen ........................................................................................................................132

8.2.1 Add/Edit Static Route .............................................................................................................133

8.3 The DNS Route Screen ..................................................................................................................134

8.3.1 The DNS Route Add Screen .................................................................................................134

8.4 The Policy Forwarding Screen ........................................................................................................135

8.4.1 Add/Edit Policy Forwarding ...................................................................................................136

8.5 RIP ..............................................................................................................................................137

8.5.1 The RIP Screen .....................................................................................................................137

Chapter 9

Quality of Service (QoS)...................................................................................................................139

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9.1 Overview ........................................................................................................................................139

9.1.1 What You Can Do in this Chapter ..........................................................................................139

9.2 What You Need to Know .................................................................................................................139

9.3 The Quality of Service General Screen ..........................................................................................141

9.4 The Queue Setup Screen ...............................................................................................................142

9.4.1 Adding a QoS Queue ...........................................................................................................143

9.5 The Class Setup Screen .................................................................................................................144

9.5.1 Add/Edit QoS Class ..............................................................................................................146

9.6 The QoS Policer Setup Screen .......................................................................................................149

9.6.1 Add/Edit a QoS Policer .........................................................................................................150

9.7 The QoS Monitor Screen ...............................................................................................................151

9.8 Technical Reference ........................................................................................................................152

Chapter 10

Network Address Translation (NAT)................................................................................................157

10.1 Overview .......................................................................................................................................157

10.1.1 What You Can Do in this Chapter ........................................................................................157

10.1.2 What You Need To Know .....................................................................................................157

10.2 The Port Forwarding Screen ........................................................................................................158

10.2.1 Add/Edit Port Forwarding ...................................................................................................160

10.3 The Applications Screen ...............................................................................................................161

10.3.1 Add New Application ...........................................................................................................162

10.4 The Port Triggering Screen ...........................................................................................................163

10.4.1 Add/Edit Port Triggering Rule .............................................................................................165

10.5 The DMZ Screen ...........................................................................................................................166

10.6 The ALG Screen ...........................................................................................................................166

10.7 The Address Mapping Screen .......................................................................................................167

10.7.1 Add/Edit Address Mapping Rule ..........................................................................................168

10.8 The Address Mapping Screen .......................................................................................................169

10.9 The Sessions Screen ....................................................................................................................170

10.10 Technical Reference ....................................................................................................................170

10.10.1 NAT Definitions ..................................................................................................................170

10.10.2 What NAT Does .................................................................................................................171

10.10.3 How NAT Works ................................................................................................................172

10.10.4 NAT Application .................................................................................................................173

Chapter 11

Dynamic DNS Setup .........................................................................................................................175

11.1 Overview .......................................................................................................................................175

11.1.1 What You Can Do in this Chapter ........................................................................................175

11.1.2 What You Need To Know .....................................................................................................176

11.2 The DNS Entry Screen ..................................................................................................................176

11.2.1 Add/Edit DNS Entry .............................................................................................................177

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11.3 The Dynamic DNS Screen ............................................................................................................177

Chapter 12

Interface Group.................................................................................................................................179

12.1 Overview .......................................................................................................................................179

12.1.1 What You Can Do in this Chapter ........................................................................................179

12.2 The Interface Group Screen ..........................................................................................................179

12.2.1 Interface Group Configuration .............................................................................................180

12.2.2 Interface Grouping Criteria .................................................................................................182

Chapter 13

USB Service ......................................................................................................................................185

13.1 Overview .......................................................................................................................................185

13.1.1 What You Can Do in this Chapter ........................................................................................185

13.1.2 What You Need To Know .....................................................................................................185

13.1.3 Before You Begin .................................................................................................................187

13.2 The File Sharing Screen ...............................................................................................................188

13.2.1 The Add New Share Screen ................................................................................................189

13.2.2 The Add New User Screen ..................................................................................................190

13.3 The Media Server Screen .............................................................................................................190

13.4 Printer Server ...............................................................................................................................191

13.4.1 Before You Begin .................................................................................................................191

13.4.2 The Printer Server Screen ...................................................................................................192

Chapter 14

Power Management..........................................................................................................................193

14.1 Overview .......................................................................................................................................193

14.1.1 What You Can Do in this Chapter ........................................................................................193

14.1.2 What You Need To Know .....................................................................................................193

14.2 The Power Management Screen ..................................................................................................193

14.3 The Auto Switch Off Screen ..........................................................................................................194

14.3.1 The Auto Switch Off Add/Edit Screen ..................................................................................195

14.3.2 The Add/Edit Rule Screen ...................................................................................................195

Chapter 15

Firewall ..............................................................................................................................................197

15.1 Overview .......................................................................................................................................197

15.1.1 What You Can Do in this Chapter ........................................................................................197

15.1.2 What You Need to Know ......................................................................................................198

15.2 The Firewall Screen ......................................................................................................................199

15.3 The Protocol Screen ....................................................................................................................199

15.3.1 Add/Edit a Service ..............................................................................................................200

15.4 The Access Control Screen ..........................................................................................................201

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15.4.1 Add/Edit an ACL Rule ........................................................................................................202

15.5 The DoS Screen ............................................................................................................................204

Chapter 16

MAC Filter..........................................................................................................................................205

16.1 Overview ......................................................................................................................................205

16.2 The MAC Filter Screen ..................................................................................................................205

Chapter 17

Parental Control................................................................................................................................207

17.1 Overview .......................................................................................................................................207

17.2 The Parental Control Screen .........................................................................................................207

17.2.1 Add/Edit a Parental Control Rule .........................................................................................208

Chapter 18

Scheduler Rule..................................................................................................................................211

18.1 Overview ....................................................................................................................................... 211

18.2 The Scheduler Rule Screen .......................................................................................................... 211

18.2.1 Add/Edit a Schedule ............................................................................................................212

Chapter 19

Certificates........................................................................................................................................213

19.1 Overview .......................................................................................................................................213

19.1.1 What You Can Do in this Chapter ........................................................................................213

19.2 What You Need to Know ...............................................................................................................213

19.3 The Local Certificates Screen .......................................................................................................213

19.3.1 Create Certificate Request .................................................................................................214

19.3.2 Load Signed Certificate ......................................................................................................215

19.4 The Trusted CA Screen ................................................................................................................216

19.4.1 View Trusted CA Certificate .................................................................................................218

19.4.2 Import Trusted CA Certificate ..............................................................................................219

Chapter 20

VPN ....................................................................................................................................................221

20.1 Overview .......................................................................................................................................221

20.2 The IPSec VPN General Screen ...................................................................................................221

20.3 The IPSec VPN Add/Edit Screen ..................................................................................................222

20.4 The IPSec VPN Monitor Screen ....................................................................................................228

20.5 Technical Reference ......................................................................................................................228

20.5.1 IPSec Architecture ...............................................................................................................228

20.5.2 Encapsulation ......................................................................................................................229

20.5.3 IKE Phases .........................................................................................................................230

20.5.4 Negotiation Mode ................................................................................................................231

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20.5.5 IPSec and NAT ....................................................................................................................232

20.5.6 VPN, NAT, and NAT Traversal .............................................................................................232

20.5.7 ID Type and Content ............................................................................................................233

20.5.8 Pre-Shared Key ...................................................................................................................234

20.5.9 Diffie-Hellman (DH) Key Groups ..........................................................................................234

Chapter 21

Voice ..................................................................................................................................................235

21.1 Overview .......................................................................................................................................235

21.1.1 What You Can Do in this Chapter ........................................................................................235

21.1.2 What You Need to Know About VoIP ...................................................................................236

21.2 Before You Begin ..........................................................................................................................236

21.3 The SIP Account Screen ..............................................................................................................236

21.3.1 The SIP Account Add/Edit Screen ......................................................................................237

21.4 The SIP Service Provider Screen ................................................................................................241

21.4.1 The SIP Service Provider Add/Edit Screen ........................................................................242

21.4.2 Dial Plan Rules ....................................................................................................................248

21.5 The Phone Screen .......................................................................................................................249

21.6 The Call Rule Screen ....................................................................................................................249

21.7 The Call History Summary Screen ................................................................................................250

21.8 The Call History Outgoing Calls Screen ........................................................................................251

21.9 The Call History Incoming Calls Screen ........................................................................................251

21.10 Technical Reference ....................................................................................................................252

21.10.1 Quality of Service (QoS) ....................................................................................................260

21.10.2 Phone Services Overview .................................................................................................260

Chapter 22

Log ....................................................................................................................................................267

22.1 Overview .......................................................................................................................................267

22.1.1 What You Can Do in this Chapter ........................................................................................267

22.1.2 What You Need To Know .....................................................................................................267

22.2 The System Log Screen ................................................................................................................268

22.3 The Security Log Screen ...............................................................................................................269

Chapter 23

Traffic Status ....................................................................................................................................271

23.1 Overview .......................................................................................................................................271

23.1.1 What You Can Do in this Chapter ........................................................................................271

23.2 The WAN Status Screen ...............................................................................................................271

23.3 The LAN Status Screen .................................................................................................................273

23.4 The NAT Status Screen .................................................................................................................274

Chapter 24

VoIP Status .......................................................................................................................................275

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24.1 The VoIP Status Screen ................................................................................................................275

Chapter 25

ARP Table..........................................................................................................................................277

25.1 Overview .......................................................................................................................................277

25.1.1 How ARP Works ..................................................................................................................277

25.2 ARP Table Screen .........................................................................................................................277

Chapter 26

Routing Table....................................................................................................................................279

26.1 Overview .......................................................................................................................................279

26.2 The Routing Table Screen .............................................................................................................279

Chapter 27

IGMP/MLD Status .............................................................................................................................281

27.1 Overview .......................................................................................................................................281

27.2 The IGMP/MLD Group Status Screen ...........................................................................................281

Chapter 28

xDSL Statistics..................................................................................................................................283

28.1 The xDSL Statistics Screen ...........................................................................................................283

Chapter 29

3G Statistics .....................................................................................................................................287

29.1 Overview .......................................................................................................................................287

29.2 The 3G Statistics Screen ...............................................................................................................287

Chapter 30

User Account ....................................................................................................................................289

30.1 Overview ......................................................................................................................................289

30.2 The User Account Screen .............................................................................................................289

Chapter 31

Remote Management........................................................................................................................291

31.1 Overview .......................................................................................................................................291

31.2 The Remote MGMT Screen ..........................................................................................................291

31.3 The Trust Domain Screen .............................................................................................................292

31.4 The Add Trust Domain Screen ......................................................................................................293

Chapter 32

TR-069 Client.....................................................................................................................................295

32.1 Overview .......................................................................................................................................295

32.2 The TR-069 Client Screen ............................................................................................................295

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Chapter 33

TR-064................................................................................................................................................297

33.1 Overview .......................................................................................................................................297

33.2 The TR-064 Screen .......................................................................................................................297

Chapter 34

SNMP .................................................................................................................................................299

34.1 Overview .......................................................................................................................................299

34.2 The SNMP Screen ........................................................................................................................299

Chapter 35

Time Settings ....................................................................................................................................301

35.1 Overview .......................................................................................................................................301

35.2 The Time Screen ..........................................................................................................................301

Chapter 36

E-mail Notification............................................................................................................................305

36.1 Overview ....................................................................................................................................305

36.2 The Email Notification Screen .......................................................................................................305

36.2.1 Email Notification Edit ........................................................................................................306

Chapter 37

Logs Setting .....................................................................................................................................307

37.1 Overview ......................................................................................................................................307

37.2 The Log Settings Screen ...............................................................................................................307

37.2.1 Example E-mail Log ............................................................................................................308

Chapter 38

Firmware Upgrade ............................................................................................................................311

38.1 Overview ....................................................................................................................................... 311

38.2 The Firmware Screen .................................................................................................................... 311

Chapter 39

Configuration ....................................................................................................................................313

39.1 Overview .......................................................................................................................................313

39.2 The Configuration Screen .............................................................................................................313

39.3 The Reboot Screen .......................................................................................................................315

Chapter 40

Diagnostic .........................................................................................................................................317

40.1 Overview .......................................................................................................................................317

40.1.1 What You Can Do in this Chapter ........................................................................................317

40.2 What You Need to Know ...............................................................................................................317

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40.3 Ping & TraceRoute & NsLookup ...................................................................................................318

40.4 802.1ag .........................................................................................................................................319

40.5 OAM Ping ......................................................................................................................................320

Chapter 41

Troubleshooting................................................................................................................................323

41.1 Power, Hardware Connections, and LEDs ....................................................................................323

41.2 Device Access and Login ..............................................................................................................324

41.3 Internet Access .............................................................................................................................326

41.4 Wireless Internet Access ...............................................................................................................327

41.5 USB Device Connection ................................................................................................................328

41.6 UPnP .............................................................................................................................................328

Appendix A Customer Support ........................................................................................................329

Appendix B Setting up Your Computer’s IP Address.......................................................................335

Appendix C IP Addresses and Subnetting.......................................................................................357

Appendix D Pop-up Windows, JavaScripts and Java Permissions .................................................365

Appendix E Wireless LANs..............................................................................................................375

Appendix F IPv6 ..............................................................................................................................389

Appendix G Services .......................................................................................................................397

Appendix H Legal Information .........................................................................................................401

Index ..................................................................................................................................................405

15

PART I

User’s Guide

16

VMG8924-B10A and VMG8924-B30A Series User’s Guide 17

CHAPTER 1

Introducing the Device

1.1 Overview

The Device is a wireless VDSL router and Gigabit Ethernet gateway. It has a DSL port and a Gigabit

Ethernet port for super-fast Internet access. The Device supports both Packet Transfer Mode (PTM)

and Asynchronous Transfer Mode (ATM). It is backward compatible with ADSL, ADSL2 and ADSL2+

in case VDSL is not available.

Only use firmware for your Device’s specific model. Refer to the label on

the bottom of your Device.

The Device has two USB ports for sharing files via a USB storage device, sharing a USB printer, or

connecting a 3G dongle for a WAN backup connection.

The Device works over the analog telephone system, POTS (Plain Old Telephone Service).

• The VMG8924-B10A works over the analog telephone system, POTS (Plain Old Telephone

Service).

• The VMG8924-B30A works over ISDN (Integrated Services Digital Network) or T-ISDN (UR-2).

1.2 Ways to Manage the Device

Use any of the following methods to manage the Device.

• Web Configurator. This is recommended for everyday management of the Device using a

(supported) web browser.

• TR-069. This is an auto-configuration server used to remotely configure your device.

1.3 Good Habits for Managing the Device

Do the following things regularly to make the Device more secure and to manage the Device more

effectively.

• Change the password. Use a password that’s not easy to guess and that consists of different

types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

Chapter 1 Introducing the Device

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• Back up the configuration (and make sure you know how to restore it). Restoring an earlier

working configuration may be useful if the device becomes unstable or even crashes. If you

forget your password, you will have to reset the Device to its factory default settings. If you

backed up an earlier configuration file, you would not have to totally re-configure the Device. You

could simply restore your last configuration.

1.4 Applications for the Device

Here are some example uses for which the Device is well suited.

1.4.1 Internet Access

Your Device provides shared Internet access by connecting the DSL port to the DSL or MODEM

jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or

VDSL. The Device cannot work in ADSL and VDSL mode at the same time.

Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you

configure in the Device. Refer to Section 5.2 on page 49 for the Network Setting

> Broadband screen.

Computers can connect to the Device’s LAN ports (or wirelessly).

Figure 1 Device’s Internet Access Application

You can also configure IP filtering on the Device for secure Internet access. When the IP filter is on,

all incoming traffic from the Internet to your network is blocked by default unless it is initiated from

ADSL / VDSL

WLAN

PPPoE

IPoE

Bridging

WAN

ADSL

IPoA

WAN

LAN

WLAN

A

PPPoA

IPoE

PPPoE

Bridging

Chapter 1 Introducing the Device

VMG8924-B10A and VMG8924-B30A Series User’s Guide

19

your network. This means that probes from the outside to your network are not allowed, but you

can safely browse the Internet and download files.

Chapter 1 Introducing the Device

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1.4.2 Device’s USB Support

The USB port of the Device is used for file-sharing, media server and printer-sharing.

File Sharing

Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can

connect one USB hard drive to the Device at a time. Use FTP to access the files on the USB device.

Figure 2 USB File Sharing Application

Media Server

You can also use the Device as a media server. This lets anyone on your network play video, music,

and photos from a USB device (B) connected to the Device’s USB port (without having to copy them

to another computer).

Figure 3 USB Media Server Application

B

A

B

A

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