ZyXEL VMG8924-B30A, VMG8924-B10A, VMG8924-B30A Series Owner's manual

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Quick Start Guide
www.zyxel.com
VMG8924-B10A and VMG8924-
B30A Series
Dual Band Wireless AC/N VDSL2 VoIP Combo WAN Gigabit IAD
Version 1.00
Edition 1, 11/2013
Copyright © 2013 ZyXEL Communications Corporation
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
Login admin
Password 1234
VMG8924-B10A and VMG8924-B30A Series User’s Guide2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Device and get up and running right away.
Contents Overview
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Contents Overview
User’s Guide .......................................................................................................................................15
Introducing the Device ............................................................................................................................17
The Web Configurator .............................................................................................................................27
Quick Start ...............................................................................................................................................35
Technical Reference ..........................................................................................................................37
Network Map and Status Screens ...........................................................................................................39
Broadband ...............................................................................................................................................45
Wireless ..................................................................................................................................................73
Home Networking ..................................................................................................................................107
Routing ..................................................................................................................................................131
Quality of Service (QoS) .......................................................................................................................139
Network Address Translation (NAT) ......................................................................................................157
Dynamic DNS Setup .............................................................................................................................175
Interface Group .....................................................................................................................................179
USB Service ..........................................................................................................................................185
Power Management ..............................................................................................................................193
Firewall ..................................................................................................................................................197
MAC Filter .............................................................................................................................................205
Parental Control ....................................................................................................................................207
Scheduler Rule ...................................................................................................................................... 211
Certificates ............................................................................................................................................213
VPN .......................................................................................................................................................221
Voice .....................................................................................................................................................235
Log .......................................................................................................................................................267
Traffic Status ........................................................................................................................................271
VoIP Status ...........................................................................................................................................275
ARP Table .............................................................................................................................................277
Routing Table ........................................................................................................................................279
IGMP/MLD Status ................................................................................................................................281
xDSL Statistics ......................................................................................................................................283
3G Statistics .........................................................................................................................................287
User Account .........................................................................................................................................289
Remote Management ............................................................................................................................291
TR-069 Client ........................................................................................................................................295
TR-064 ..................................................................................................................................................297
SNMP ....................................................................................................................................................299
Time Settings ........................................................................................................................................301
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E-mail Notification .................................................................................................................................305
Logs Setting .........................................................................................................................................307
Firmware Upgrade ................................................................................................................................ 311
Configuration .........................................................................................................................................313
Diagnostic .............................................................................................................................................317
Troubleshooting ....................................................................................................................................323
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Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................15
Chapter 1
Introducing the Device.......................................................................................................................17
1.1 Overview ...........................................................................................................................................17
1.2 Ways to Manage the Device .............................................................................................................17
1.3 Good Habits for Managing the Device ..............................................................................................17
1.4 Applications for the Device ...............................................................................................................18
1.4.1 Internet Access ........................................................................................................................18
1.4.2 Device’s USB Support .............................................................................................................20
1.5 LEDs (Lights) ....................................................................................................................................21
1.6 The RESET Button ............................................................................................................................23
1.7 Wireless Access ................................................................................................................................23
1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................23
1.8 Wall-mounting Instructions ................................................................................................................24
Chapter 2
The Web Configurator........................................................................................................................27
2.1 Overview ...........................................................................................................................................27
2.1.1 Accessing the Web Configurator .............................................................................................27
2.2 Web Configurator Layout ..................................................................................................................29
2.2.1 Title Bar ...................................................................................................................................29
2.2.2 Main Window ...........................................................................................................................30
2.2.3 Navigation Panel .....................................................................................................................31
Chapter 3
Quick Start...........................................................................................................................................35
3.1 Overview ...........................................................................................................................................35
3.2 Quick Start Setup ..............................................................................................................................35
Part II: Technical Reference............................................................................37
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Chapter 4
Network Map and Status Screens .....................................................................................................39
4.1 Overview ...........................................................................................................................................39
4.2 The Network Map Screen .................................................................................................................39
4.3 The Status Screen .............................................................................................................................40
Chapter 5
Broadband...........................................................................................................................................45
5.1 Overview ...........................................................................................................................................45
5.1.1 What You Can Do in this Chapter ............................................................................................45
5.1.2 What You Need to Know ..........................................................................................................46
5.1.3 Before You Begin .....................................................................................................................49
5.2 The Broadband Screen .....................................................................................................................49
5.2.1 Add/Edit Internet Connection ...................................................................................................51
5.3 The 3G Backup Screen .....................................................................................................................59
5.4 The Advanced Screen .......................................................................................................................63
5.5 The 802.1x Screen ............................................................................................................................64
5.5.1 Edit 802.1X Settings ................................................................................................................65
5.6 The WAN Status Screen ...................................................................................................................65
5.7 Technical Reference ..........................................................................................................................66
Chapter 6
Wireless...............................................................................................................................................73
6.1 Overview ...........................................................................................................................................73
6.1.1 What You Can Do in this Chapter ............................................................................................73
6.1.2 What You Need to Know ..........................................................................................................74
6.2 The General Screen .........................................................................................................................74
6.2.1 No Security ..............................................................................................................................77
6.2.2 Basic (WEP Encryption) ..........................................................................................................77
6.2.3 More Secure (WPA(2)-PSK) ....................................................................................................80
6.2.4 WPA(2) Authentication .............................................................................................................81
6.3 The More AP Screen .........................................................................................................................82
6.3.1 Edit More AP ..........................................................................................................................84
6.4 MAC Authentication ..........................................................................................................................86
6.5 The WPS Screen ..............................................................................................................................87
6.6 The WMM Screen .............................................................................................................................88
6.7 The WDS Screen ..............................................................................................................................89
6.7.1 WDS Scan ...............................................................................................................................90
6.8 The Others Screen ............................................................................................................................91
6.9 The Channel Status Screen ..............................................................................................................93
6.10 Technical Reference ........................................................................................................................93
6.10.1 Wireless Network Overview ...................................................................................................94
6.10.2 Additional Wireless Terms .....................................................................................................95
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6.10.3 Wireless Security Overview ...................................................................................................95
6.10.4 Signal Problems ....................................................................................................................98
6.10.5 BSS .......................................................................................................................................98
6.10.6 MBSSID .................................................................................................................................99
6.10.7 Preamble Type ......................................................................................................................99
6.10.8 Wireless Distribution System (WDS) .....................................................................................99
6.10.9 WiFi Protected Setup (WPS) ...............................................................................................100
Chapter 7
Home Networking.............................................................................................................................107
7.1 Overview .........................................................................................................................................107
7.1.1 What You Can Do in this Chapter ..........................................................................................107
7.1.2 What You Need To Know .......................................................................................................108
7.1.3 Before You Begin ...................................................................................................................109
7.2 The LAN Setup Screen ...................................................................................................................109
7.3 The Static DHCP Screen ................................................................................................................. 113
7.4 The UPnP Screen ........................................................................................................................... 114
7.5 Installing UPnP in Windows Example ............................................................................................. 115
7.6 Using UPnP in Windows XP Example ............................................................................................ 118
7.7 The Additional Subnet Screen ........................................................................................................124
7.8 The STB Vendor ID Screen .............................................................................................................125
7.9 The 5th Ethernet Port Screen .........................................................................................................125
7.10 The LAN VLAN Screen .................................................................................................................126
7.11 The Wake on LAN Screen .............................................................................................................127
7.12 Technical Reference ......................................................................................................................128
7.12.1 LANs, WANs and the Device ...............................................................................................128
7.12.2 DHCP Setup ........................................................................................................................128
7.12.3 DNS Server Addresses .......................................................................................................128
7.12.4 LAN TCP/IP .........................................................................................................................129
Chapter 8
Routing ..............................................................................................................................................131
8.1 Overview ........................................................................................................................................131
8.2 The Routing Screen ........................................................................................................................132
8.2.1 Add/Edit Static Route .............................................................................................................133
8.3 The DNS Route Screen ..................................................................................................................134
8.3.1 The DNS Route Add Screen .................................................................................................134
8.4 The Policy Forwarding Screen ........................................................................................................135
8.4.1 Add/Edit Policy Forwarding ...................................................................................................136
8.5 RIP ..............................................................................................................................................137
8.5.1 The RIP Screen .....................................................................................................................137
Chapter 9
Quality of Service (QoS)...................................................................................................................139
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9.1 Overview ........................................................................................................................................139
9.1.1 What You Can Do in this Chapter ..........................................................................................139
9.2 What You Need to Know .................................................................................................................139
9.3 The Quality of Service General Screen ..........................................................................................141
9.4 The Queue Setup Screen ...............................................................................................................142
9.4.1 Adding a QoS Queue ...........................................................................................................143
9.5 The Class Setup Screen .................................................................................................................144
9.5.1 Add/Edit QoS Class ..............................................................................................................146
9.6 The QoS Policer Setup Screen .......................................................................................................149
9.6.1 Add/Edit a QoS Policer .........................................................................................................150
9.7 The QoS Monitor Screen ...............................................................................................................151
9.8 Technical Reference ........................................................................................................................152
Chapter 10
Network Address Translation (NAT)................................................................................................157
10.1 Overview .......................................................................................................................................157
10.1.1 What You Can Do in this Chapter ........................................................................................157
10.1.2 What You Need To Know .....................................................................................................157
10.2 The Port Forwarding Screen ........................................................................................................158
10.2.1 Add/Edit Port Forwarding ...................................................................................................160
10.3 The Applications Screen ...............................................................................................................161
10.3.1 Add New Application ...........................................................................................................162
10.4 The Port Triggering Screen ...........................................................................................................163
10.4.1 Add/Edit Port Triggering Rule .............................................................................................165
10.5 The DMZ Screen ...........................................................................................................................166
10.6 The ALG Screen ...........................................................................................................................166
10.7 The Address Mapping Screen .......................................................................................................167
10.7.1 Add/Edit Address Mapping Rule ..........................................................................................168
10.8 The Address Mapping Screen .......................................................................................................169
10.9 The Sessions Screen ....................................................................................................................170
10.10 Technical Reference ....................................................................................................................170
10.10.1 NAT Definitions ..................................................................................................................170
10.10.2 What NAT Does .................................................................................................................171
10.10.3 How NAT Works ................................................................................................................172
10.10.4 NAT Application .................................................................................................................173
Chapter 11
Dynamic DNS Setup .........................................................................................................................175
11.1 Overview .......................................................................................................................................175
11.1.1 What You Can Do in this Chapter ........................................................................................175
11.1.2 What You Need To Know .....................................................................................................176
11.2 The DNS Entry Screen ..................................................................................................................176
11.2.1 Add/Edit DNS Entry .............................................................................................................177
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11.3 The Dynamic DNS Screen ............................................................................................................177
Chapter 12
Interface Group.................................................................................................................................179
12.1 Overview .......................................................................................................................................179
12.1.1 What You Can Do in this Chapter ........................................................................................179
12.2 The Interface Group Screen ..........................................................................................................179
12.2.1 Interface Group Configuration .............................................................................................180
12.2.2 Interface Grouping Criteria .................................................................................................182
Chapter 13
USB Service ......................................................................................................................................185
13.1 Overview .......................................................................................................................................185
13.1.1 What You Can Do in this Chapter ........................................................................................185
13.1.2 What You Need To Know .....................................................................................................185
13.1.3 Before You Begin .................................................................................................................187
13.2 The File Sharing Screen ...............................................................................................................188
13.2.1 The Add New Share Screen ................................................................................................189
13.2.2 The Add New User Screen ..................................................................................................190
13.3 The Media Server Screen .............................................................................................................190
13.4 Printer Server ...............................................................................................................................191
13.4.1 Before You Begin .................................................................................................................191
13.4.2 The Printer Server Screen ...................................................................................................192
Chapter 14
Power Management..........................................................................................................................193
14.1 Overview .......................................................................................................................................193
14.1.1 What You Can Do in this Chapter ........................................................................................193
14.1.2 What You Need To Know .....................................................................................................193
14.2 The Power Management Screen ..................................................................................................193
14.3 The Auto Switch Off Screen ..........................................................................................................194
14.3.1 The Auto Switch Off Add/Edit Screen ..................................................................................195
14.3.2 The Add/Edit Rule Screen ...................................................................................................195
Chapter 15
Firewall ..............................................................................................................................................197
15.1 Overview .......................................................................................................................................197
15.1.1 What You Can Do in this Chapter ........................................................................................197
15.1.2 What You Need to Know ......................................................................................................198
15.2 The Firewall Screen ......................................................................................................................199
15.3 The Protocol Screen ....................................................................................................................199
15.3.1 Add/Edit a Service ..............................................................................................................200
15.4 The Access Control Screen ..........................................................................................................201
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15.4.1 Add/Edit an ACL Rule ........................................................................................................202
15.5 The DoS Screen ............................................................................................................................204
Chapter 16
MAC Filter..........................................................................................................................................205
16.1 Overview ......................................................................................................................................205
16.2 The MAC Filter Screen ..................................................................................................................205
Chapter 17
Parental Control................................................................................................................................207
17.1 Overview .......................................................................................................................................207
17.2 The Parental Control Screen .........................................................................................................207
17.2.1 Add/Edit a Parental Control Rule .........................................................................................208
Chapter 18
Scheduler Rule..................................................................................................................................211
18.1 Overview ....................................................................................................................................... 211
18.2 The Scheduler Rule Screen .......................................................................................................... 211
18.2.1 Add/Edit a Schedule ............................................................................................................212
Chapter 19
Certificates........................................................................................................................................213
19.1 Overview .......................................................................................................................................213
19.1.1 What You Can Do in this Chapter ........................................................................................213
19.2 What You Need to Know ...............................................................................................................213
19.3 The Local Certificates Screen .......................................................................................................213
19.3.1 Create Certificate Request .................................................................................................214
19.3.2 Load Signed Certificate ......................................................................................................215
19.4 The Trusted CA Screen ................................................................................................................216
19.4.1 View Trusted CA Certificate .................................................................................................218
19.4.2 Import Trusted CA Certificate ..............................................................................................219
Chapter 20
VPN ....................................................................................................................................................221
20.1 Overview .......................................................................................................................................221
20.2 The IPSec VPN General Screen ...................................................................................................221
20.3 The IPSec VPN Add/Edit Screen ..................................................................................................222
20.4 The IPSec VPN Monitor Screen ....................................................................................................228
20.5 Technical Reference ......................................................................................................................228
20.5.1 IPSec Architecture ...............................................................................................................228
20.5.2 Encapsulation ......................................................................................................................229
20.5.3 IKE Phases .........................................................................................................................230
20.5.4 Negotiation Mode ................................................................................................................231
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20.5.5 IPSec and NAT ....................................................................................................................232
20.5.6 VPN, NAT, and NAT Traversal .............................................................................................232
20.5.7 ID Type and Content ............................................................................................................233
20.5.8 Pre-Shared Key ...................................................................................................................234
20.5.9 Diffie-Hellman (DH) Key Groups ..........................................................................................234
Chapter 21
Voice ..................................................................................................................................................235
21.1 Overview .......................................................................................................................................235
21.1.1 What You Can Do in this Chapter ........................................................................................235
21.1.2 What You Need to Know About VoIP ...................................................................................236
21.2 Before You Begin ..........................................................................................................................236
21.3 The SIP Account Screen ..............................................................................................................236
21.3.1 The SIP Account Add/Edit Screen ......................................................................................237
21.4 The SIP Service Provider Screen ................................................................................................241
21.4.1 The SIP Service Provider Add/Edit Screen ........................................................................242
21.4.2 Dial Plan Rules ....................................................................................................................248
21.5 The Phone Screen .......................................................................................................................249
21.6 The Call Rule Screen ....................................................................................................................249
21.7 The Call History Summary Screen ................................................................................................250
21.8 The Call History Outgoing Calls Screen ........................................................................................251
21.9 The Call History Incoming Calls Screen ........................................................................................251
21.10 Technical Reference ....................................................................................................................252
21.10.1 Quality of Service (QoS) ....................................................................................................260
21.10.2 Phone Services Overview .................................................................................................260
Chapter 22
Log ....................................................................................................................................................267
22.1 Overview .......................................................................................................................................267
22.1.1 What You Can Do in this Chapter ........................................................................................267
22.1.2 What You Need To Know .....................................................................................................267
22.2 The System Log Screen ................................................................................................................268
22.3 The Security Log Screen ...............................................................................................................269
Chapter 23
Traffic Status ....................................................................................................................................271
23.1 Overview .......................................................................................................................................271
23.1.1 What You Can Do in this Chapter ........................................................................................271
23.2 The WAN Status Screen ...............................................................................................................271
23.3 The LAN Status Screen .................................................................................................................273
23.4 The NAT Status Screen .................................................................................................................274
Chapter 24
VoIP Status .......................................................................................................................................275
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24.1 The VoIP Status Screen ................................................................................................................275
Chapter 25
ARP Table..........................................................................................................................................277
25.1 Overview .......................................................................................................................................277
25.1.1 How ARP Works ..................................................................................................................277
25.2 ARP Table Screen .........................................................................................................................277
Chapter 26
Routing Table....................................................................................................................................279
26.1 Overview .......................................................................................................................................279
26.2 The Routing Table Screen .............................................................................................................279
Chapter 27
IGMP/MLD Status .............................................................................................................................281
27.1 Overview .......................................................................................................................................281
27.2 The IGMP/MLD Group Status Screen ...........................................................................................281
Chapter 28
xDSL Statistics..................................................................................................................................283
28.1 The xDSL Statistics Screen ...........................................................................................................283
Chapter 29
3G Statistics .....................................................................................................................................287
29.1 Overview .......................................................................................................................................287
29.2 The 3G Statistics Screen ...............................................................................................................287
Chapter 30
User Account ....................................................................................................................................289
30.1 Overview ......................................................................................................................................289
30.2 The User Account Screen .............................................................................................................289
Chapter 31
Remote Management........................................................................................................................291
31.1 Overview .......................................................................................................................................291
31.2 The Remote MGMT Screen ..........................................................................................................291
31.3 The Trust Domain Screen .............................................................................................................292
31.4 The Add Trust Domain Screen ......................................................................................................293
Chapter 32
TR-069 Client.....................................................................................................................................295
32.1 Overview .......................................................................................................................................295
32.2 The TR-069 Client Screen ............................................................................................................295
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Chapter 33
TR-064................................................................................................................................................297
33.1 Overview .......................................................................................................................................297
33.2 The TR-064 Screen .......................................................................................................................297
Chapter 34
SNMP .................................................................................................................................................299
34.1 Overview .......................................................................................................................................299
34.2 The SNMP Screen ........................................................................................................................299
Chapter 35
Time Settings ....................................................................................................................................301
35.1 Overview .......................................................................................................................................301
35.2 The Time Screen ..........................................................................................................................301
Chapter 36
E-mail Notification............................................................................................................................305
36.1 Overview ....................................................................................................................................305
36.2 The Email Notification Screen .......................................................................................................305
36.2.1 Email Notification Edit ........................................................................................................306
Chapter 37
Logs Setting .....................................................................................................................................307
37.1 Overview ......................................................................................................................................307
37.2 The Log Settings Screen ...............................................................................................................307
37.2.1 Example E-mail Log ............................................................................................................308
Chapter 38
Firmware Upgrade ............................................................................................................................311
38.1 Overview ....................................................................................................................................... 311
38.2 The Firmware Screen .................................................................................................................... 311
Chapter 39
Configuration ....................................................................................................................................313
39.1 Overview .......................................................................................................................................313
39.2 The Configuration Screen .............................................................................................................313
39.3 The Reboot Screen .......................................................................................................................315
Chapter 40
Diagnostic .........................................................................................................................................317
40.1 Overview .......................................................................................................................................317
40.1.1 What You Can Do in this Chapter ........................................................................................317
40.2 What You Need to Know ...............................................................................................................317
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40.3 Ping & TraceRoute & NsLookup ...................................................................................................318
40.4 802.1ag .........................................................................................................................................319
40.5 OAM Ping ......................................................................................................................................320
Chapter 41
Troubleshooting................................................................................................................................323
41.1 Power, Hardware Connections, and LEDs ....................................................................................323
41.2 Device Access and Login ..............................................................................................................324
41.3 Internet Access .............................................................................................................................326
41.4 Wireless Internet Access ...............................................................................................................327
41.5 USB Device Connection ................................................................................................................328
41.6 UPnP .............................................................................................................................................328
Appendix A Customer Support ........................................................................................................329
Appendix B Setting up Your Computer’s IP Address.......................................................................335
Appendix C IP Addresses and Subnetting.......................................................................................357
Appendix D Pop-up Windows, JavaScripts and Java Permissions .................................................365
Appendix E Wireless LANs..............................................................................................................375
Appendix F IPv6 ..............................................................................................................................389
Appendix G Services .......................................................................................................................397
Appendix H Legal Information .........................................................................................................401
Index ..................................................................................................................................................405
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PART I
User’s Guide
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CHAPTER 1
Introducing the Device
1.1 Overview
The Device is a wireless VDSL router and Gigabit Ethernet gateway. It has a DSL port and a Gigabit
Ethernet port for super-fast Internet access. The Device supports both Packet Transfer Mode (PTM)
and Asynchronous Transfer Mode (ATM). It is backward compatible with ADSL, ADSL2 and ADSL2+
in case VDSL is not available.
Only use firmware for your Device’s specific model. Refer to the label on
the bottom of your Device.
The Device has two USB ports for sharing files via a USB storage device, sharing a USB printer, or
connecting a 3G dongle for a WAN backup connection.
The Device works over the analog telephone system, POTS (Plain Old Telephone Service).
• The VMG8924-B10A works over the analog telephone system, POTS (Plain Old Telephone
Service).
• The VMG8924-B30A works over ISDN (Integrated Services Digital Network) or T-ISDN (UR-2).
1.2 Ways to Manage the Device
Use any of the following methods to manage the Device.
• Web Configurator. This is recommended for everyday management of the Device using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the Device
Do the following things regularly to make the Device more secure and to manage the Device more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
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• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the Device to its factory default settings. If you
backed up an earlier configuration file, you would not have to totally re-configure the Device. You
could simply restore your last configuration.
1.4 Applications for the Device
Here are some example uses for which the Device is well suited.
1.4.1 Internet Access
Your Device provides shared Internet access by connecting the DSL port to the DSL or MODEM
jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or
VDSL. The Device cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the Device. Refer to Section 5.2 on page 49 for the Network Setting
> Broadband screen.
Computers can connect to the Device’s LAN ports (or wirelessly).
Figure 1 Device’s Internet Access Application
You can also configure IP filtering on the Device for secure Internet access. When the IP filter is on,
all incoming traffic from the Internet to your network is blocked by default unless it is initiated from
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
ADSL
IPoA
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging
Chapter 1 Introducing the Device
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your network. This means that probes from the outside to your network are not allowed, but you
can safely browse the Internet and download files.
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1.4.2 Device’s USB Support
The USB port of the Device is used for file-sharing, media server and printer-sharing.
File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can
connect one USB hard drive to the Device at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
Media Server
You can also use the Device as a media server. This lets anyone on your network play video, music,
and photos from a USB device (B) connected to the Device’s USB port (without having to copy them
to another computer).
Figure 3 USB Media Server Application
B
A
B
A
/