Compaq Evo D500 USD Getting Started Manual

Brand: Compaq

Model: Evo D500 USD

Type: Getting Started Manual

Compaq Evo D500 USD is a personal computer, equipped with USB ports and slots to connect multiple hardware devices (mouse, keyboard, headphones, speakers, etc.) to help you execute programs and projects. It features a MultiBay, where you can install a secondary storage or optical drive for additional storage capacity or data reading. It is powered by electricity via a grounded power cord, which must be connected to an easily accessible power outlet.

Quick Setup &

Getting Started Guide

Evo D500 Ultra-Slim Desktop

Personal Computer

Document Part Number: 250893-001

November 2001

This book will help you with the initial hardware and software setup

for the Compaq Evo D500 Ultra-Slim Desktop personal computer.

sp-gs.book Page i Thursday, December 13, 2001 8:58 AM

Compaq, the Compaq logo, and Evo are trademarks of Compaq Information

Technologies Group, L.P. in the United States and other countries.

Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft

Corporation in the United States and other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Printed in the U.S.A.

Quick Setup & Getting Started Guide

First Edition (November 2001)

Document Part Number: 250893-001

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Quick Setup & Getting Started Guide iii

Contents

Quick Setup

Step 1: Unpack the Compaq Evo D500 Ultra-Slim Desktop Personal Computer . . . . . . . 1

Choose Minitower or Desktop Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Step 2: Identify Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Step 3: Connect External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 4: Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 5: Identify the Top and Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 6: Turn On the Personal Computer and Install the Operating System . . . . . . . . . . . . 7

Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting Started

Customizing the Monitor Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Compaq Restore CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Turning Off the Personal Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Interpreting the Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Solving Minor Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Solving Hardware Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Index

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iv Quick Setup & Getting Started Guide

Contents

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Quick Setup & Getting Started Guide 1

Quick Setup

Step 1: Unpack the Compaq Evo D500 Ultra-Slim

Desktop Personal Computer

WARNING: Misuse of your personal computer or failure to establish a

safe and comfortable workstation may result in discomfort or serious

injury. Refer to your

Safety & Comfort Guide

for more information on

choosing a workspace and creating a safe and comfortable work

environment.

This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to part 15 of the FCC Rules. For more

information, refer to the

Compaq Reference Library

CD. To reduce the

risk of electrical shock, connect your personal computer only to a

grounded (earthed) electrical outlet that is easily accessible at all times.

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2 Quick Setup & Getting Started Guide

Quick Setup

Choose Minitower or Desktop Configuration

The Compaq Evo D500 Ultra-Slim Desktop personal computer can

be used in either a minitower or desktop configuration. To use it in the

minitower configuration, align the hole at the base of the personal

computer with the post and thumbscrew in the stand. Tighten the

screw to secure the personal computer to the stand. This adds stability

and helps to ensure proper airflow to the internal components.

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Quick Setup & Getting Started Guide 3

Quick Setup

Step 2: Identify Rear Panel Components

Evo D500 Ultra-Slim Desktop Personal

Computer

Evo D500 Ultra-Slim Desktop Personal

Computer with Legacy Module Installed

1 Cable-Lock Provision 7 Line-Out Audio Connector

2 Power Cord Connector 8 Line-In Audio Connector

3 Ethernet RJ-45 Connector 9 PS/2 Mouse Connector

4 Universal Serial Bus (USB) Connectors (4) - PS/2 Keyboard Connector

5 Legacy Module q Serial Connector

✎

Connector is not visible with Legacy

Module or rear panel cover installed.

w Parallel Port Connector

6 Monitor Connector e Multiport (and retaining screw)

✎

Any USB device (including keyboard and mouse) can be connected to any USB connector.

✎

The optional Legacy Module provides serial, parallel, PS/2 mouse, and PS/2 keyboard

connectors. For more information, refer to the

Hardware Reference Guide

on the Compaq

Reference Library CD

✎

You must turn off the computer and unplug the power cord before installing or removing a

MultiPort module.

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4 Quick Setup & Getting Started Guide

Quick Setup

Step 3: Connect External Devices

Connect the monitor, mouse, and keyboard cables. If you use a

network, connect the network cable to the Ethernet RJ-45 Connector.

For the location of connectors on the rear panel, refer to “Step 2:

Identify Rear Panel Components” on page 3. For easy setup, Compaq

has color-coded the cables and rear panel connectors.

WARNING: To reduce the risk of electrical shock, fire, or damage to the

equipment, do not plug telecommunications/telephone connections into

the network interface controller (NIC) connectors.

PS/2 mouse and keyboard connectors are available only on Evo D500

Ultra-Slim Desktop personal computers equipped with the Legacy

Module. A USB mouse or keyboard may be connected to any of the

available USB connectors.

CAUTION: Do not add additional, optional hardware devices to your

personal computer until the operating system is successfully installed.

Doing so may cause errors and may prevent the operating system from

installing properly.

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Quick Setup & Getting Started Guide 5

Quick Setup

Step 4: Connect the Power Cords

Connect the power cords as shown below. The power cord may be

pressed into the slot provided on the rear panel cover or Legacy

Module (if installed) to keep it out of the way.

WARNING: To reduce the risk of electric shock or damage to the equipment:

■ Do not disable the power cord grounding plug. The grounding plug

is an important safety feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that

is easily accessible at all times.

■ Disconnect power from the personal computer by unplugging the

power cord from either the electrical outlet or the personal computer.

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6 Quick Setup & Getting Started Guide

Quick Setup

Step 5: Identify the Top and Front Panel Components

1 MultiBay

2 Dual-State Power Button

3 System Activity Light

4 Microphone Connector

5 Headphone Connector

6 Universal Serial Bus (USB)

Connectors (1)

7 Power On Light

8 Multiport

✎

You must turn off the computer

before installing or removing a

MultiPort module.

9 MultiBay Eject Lever

- MultiBay Security Screw

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Quick Setup & Getting Started Guide 7

Quick Setup

Step 6: Turn On the Personal Computer and Install the

Operating System

Press the power button to turn on the personal computer. Refer to

“Step 5: Identify the Top and Front Panel Components” on page 6 for

the location of the power button.

The first time you turn on the personal computer, the operating

system is installed automatically. This process takes about 5 to 10

minutes, depending on which operating system is being installed.

Carefully read and follow the instructions that appear on the screen to

complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN

OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning

off the personal computer during the installation process might damage

the software that runs the personal computer.

When the Welcome to Windows screen is displayed, the Windows

installation process is complete.

Accessibility

Compaq is committed to designing products, services, and programs

with improved usability and accessibility for all customers. Compaq

products with Microsoft Windows XP preinstalled, or that are XP

Ready, are designed for accessibility. These products are tested with

industry-leading Assistive Technology products to ensure equal

access—anytime, anywhere...to anyone.

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8 Quick Setup & Getting Started Guide

Quick Setup

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Quick Setup & Getting Started Guide 9

Getting Started

Customizing the Monitor Display

You can manually select or change the monitor brand, model, refresh

rates, color, resolution, and power management settings. Select the

Display icon in the Windows Control Panel to change display

settings, or refer to the online documentation provided with the

graphics controller utility.

Protecting Your Software

To protect your software from loss or damage, you should keep a

backup copy of all system software, applications, and related files

stored on your hard drive. Refer to your operating system or backup

utility documentation for instructions on making backup copies of

your data files.

Compaq Restore

Along with the operating system CD, the Compaq Restore CD

enables you to recover the original operating system, Internet

browser, and NIC or modem drivers. This can be extremely helpful in

the event of hard drive failure or corruption. Additional support

software for specific models may be downloaded from

www.compaq.com/support. To use the Compaq Restore CD, insert the CD

into the CD-ROM drive and restart the computer. Carefully read and

follow all instructions that appear on the screen.

CAUTION: To prevent loss of data, before using the Compaq Restore

CD, be sure to back up any data files and software application files

created or installed after unbundling the factory-installed software. The

Restore CD will erase all files from the hard drive before restoring the

original operating system, Internet browser, and NIC or modem drivers.

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10 Quick Setup & Getting Started Guide

Getting Started

✎

You may need to use the keyboard to make selections during the

system restore process. USB mouse support is not available until USB

mouse drivers have been restored.

For questions about or problems with this CD, please contact Compaq

customer service.

Registration

Be sure to register your new personal computer with Compaq.

Registration establishes a record of ownership and gives you an

opportunity to receive product announcements, updates, and other

communications periodically, if you choose to do so. Registration is

easy—just visit the Compaq Web site at

www.compaq.com/register and

follow the instructions that appear on the screen.

Turning Off the Personal Computer

To properly turn off the personal computer, first shut down the

operating system software. In Microsoft Windows operating systems,

click Start > Shut Down.

Depending on the operating system, pressing the power button causes

the computer to enter a low-power “standby” state instead of

automatically turning the power off. This allows you to conserve

energy without closing software applications; later, you can start

using the computer immediately, without having to restart the

operating system and without any data loss.

✎

To turn off power to the computer, press and hold the power button for

four seconds. To reconfigure the power button to work in On/Off

mode, run Computer Setup. Refer to the Computer Setup Guide on

the Compaq Reference Library CD for more information on using

Computer Setup.

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Quick Setup & Getting Started Guide 11

Getting Started

For More Information

Refer to the Compaq Reference Library CD for additional product

documentation. Books on the CD include:

■ Quick Setup & Getting Started Guide (this book, in PDF Format)

■ Hardware Reference Guide (PDF Format)

■ Computer Setup Guide (PDF Format)

■ Desktop Management Guide (PDF Format)

■ Network Communications Guide (PDF Format)

■ Troubleshooting Guide (PDF Format)

■ Safety & Regulatory Information (PDF Format)

■ Safety & Comfort Guide (Windows Help format)

✎

If you do not have a CD-ROM drive, you may download the product

documentation from the Compaq Web site at www.compaq.com/support.

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12 Quick Setup & Getting Started Guide

Getting Started

1. Insert the compact disc into the CD-ROM drive. There may be a

slight delay while the software checks the Windows Regional

Settings. A menu of the books available on the compact disc is

automatically displayed.

✎

The menu and books are displayed in the language chosen during

initial system setup or specified later in your Windows Regional

Settings. If the Regional Settings do not match one of the languages

supported on the CD, the menu and books are displayed in English.

2. Click the title of the book you want to read. The first time you

click a link to a book provided on CD in Adobe PDF format, you

may be prompted to install the Adobe Acrobat Reader software,

which is provided for you on the CD. Read and follow the

prompts to install Acrobat Reader.

✎

If you are not prompted to install Acrobat Reader, click Install Adobe

Acrobat Reader from the CD menu.

If there is no CD-ROM drive activity for two minutes or more, it may

be because Autorun is not enabled on the system. To run the Compaq

Reference Library CD if it does not run automatically:

1. Click Start > Run.

2. Type

X:\CompaqEvo.exe

(where X is the drive letter designator for the CD-ROM drive)

3. Click OK.

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Quick Setup & Getting Started Guide 13

Getting Started

Basic Troubleshooting

Overview

This chapter is intended for basic troubleshooting only. A

comprehensive Troubleshooting Guide is available on the Compaq

Reference Library CD and on the Web at

http://www.compaq.com/support.

You may elect to purchase a Compaq Quick Troubleshooting Guide

(part number 153837-001, available through your Compaq authorized

dealer, reseller, or service provider) that contains easy to follow flow

charts that can lead you through the debug process. This guide was

written for Compaq authorized service providers and contains steps

that may be beyond the technical capabilities of some users.

Improperly performing some processes identified in the guide may

damage the computer and/or void your warranty. If you are unsure of

your ability to perform the task, or if you are concerned about voiding

your product warranty, contact you local authorized sales or service

representative before undertaking the recommended corrective action.

If electing to use an operating system different than what was shipped

with your system, refer to the following support Web site locations for

additional support that may be available.

■ Compaq Evo Desktops

http://www.compaq.com/support/desktops/index.html

■

Compaq Deskpro Workstations and Evo Workstations

http://www.compaq.com/support/workstations/index.html

Helpful Hints

If you encounter some minor problem with your computer, monitor,

or software, refer to the following list of general suggestions before

taking further action:

■ Check that the computer and monitor are plugged into a working

electrical outlet.

■ Check to see that the computer is turned on and the green power

light is on.

■ Check to see that the monitor is turned on and the green monitor

light is on.

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14 Quick Setup & Getting Started Guide

Getting Started

■ Turn up the brightness and contrast controls of the monitor if the

monitor is dim.

■ Press and hold any key. If the system beeps, then your keyboard is

operating correctly.

■ Check all cable connections for loose connections or incorrect

connections.

■ Reconfigure your computer after installing a non–plug and play

expansion board or other option. See “Solving Hardware

Installation Problems” for instructions.

■ Be sure that all the needed device drivers have been installed. For

example, if you have connected a printer, you need to install a

printer driver.

■ Take out all diskettes from the diskette drives when you turn on

your system.

CAUTION: When the computer is plugged into an AC power source,

there is always power applied to the system board. You must disconnect

the power cord from the power source before opening the computer to

prevent system board or component damage.

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Quick Setup & Getting Started Guide 15

Getting Started

Interpreting the Diagnostic Lights

Compaq computers feature diagnostic lights or LEDs (light emitting

diodes) to indicate various computer states or errors. The following

tables describe the diagnostic light indications. Refer to the

Troubleshooting Guide on the Compaq Reference Library CD for

more information.

Computer LEDs

LED Color LED Activity State/Message

Power Green On (S0) Computer on

Power Green 1 flash every 2 seconds (S1) Normal suspend mode

Power Green 1 flash every 2 seconds (S3) Suspend to RAM

(if applicable)

Power Clear Off (S4) Suspend to disk

(if applicable)

Power Clear Off (S5) Computer off

Power Red 4 flashes every 1

second, or 2 flashes 1

second apart followed

by a 2 second pause

CPU thermal shutdown

Power Red On CPU not installed or

incorrect processor

installed

Power Red 1 flash every second ROM error

Power Red 1 flash every 2 seconds Power supply overload

Network Controller Green On Network link

Network Controller Green Flashing Network activity

Hard Drive Green Flashing Hard drive activity

*Power LED may not flash on some models.

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16 Quick Setup & Getting Started Guide

Getting Started

✎

This information is not applicable to USB keyboards.

The FailSafe Boot Block ROM allows for system recovery in the

unlikely event of a ROM flash failure, as for example if a power

failure were to occur during a ROM upgrade. The Boot Block is a

flash-protected section of the ROM that checks for a valid system

ROM flash when power to the system is turned on.

The following table lists the various keyboard light combinations

used by the Boot Block ROM, as well as the meaning and action

associated with each combination. Refer to the Desktop Management

Guide for more detailed information.

Keyboard LEDs

LED Color LED Activity State/Message

Num Lock Green Flashing Memory error

Caps Lock Green Flashing No video

Scroll Lock Green Flashing System board failure, prior

to video

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Compaq Evo D500 USD Getting Started Manual

Compaq Evo D500 USD Getting Started Manual

Compaq Evo D500 USD Getting Started Manual

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