Alcatel-Lucent V24 Technical Manual

Alcatel-Lucent
Brand
Alcatel-Lucent
Model
V24
Type
Technical Manual

This manual is also suitable for

Alcatel-Lucent V24 has two color lines of 16 alphanumeric characters each, compatible with specific Alcatel-Lucent wallboard protocols. It can be connected directly behind the A4400 (V24) for ACD/CCD applications, or behind the CSS control panel (V24) managed by the Wall Board Manager application. It can also be connected through the local Ethernet network to the CSS control panel managed by the Wall Board Manager application. Furthermore, up to eight 2x16 wallboards can be connected through one single serial link.

Alcatel-Lucent V24 has two color lines of 16 alphanumeric characters each, compatible with specific Alcatel-Lucent wallboard protocols. It can be connected directly behind the A4400 (V24) for ACD/CCD applications, or behind the CSS control panel (V24) managed by the Wall Board Manager application. It can also be connected through the local Ethernet network to the CSS control panel managed by the Wall Board Manager application. Furthermore, up to eight 2x16 wallboards can be connected through one single serial link.

IP/V24 WALLBOARD
2 x 16 digits
TECHNICAL
MANUAL
AUTHOR DATE REFERENCE
V. Bafour 23/01/2008 D0503002
IP/V24 WALLBOARD
2 x 16 digits
TECHNICAL
MANUAL
D0503002
23/01/2008
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TABLE OF CONTENTS
1.
INTRODUCTION....................................................................................................................................... 3
2.
SAFETY....................................................................................................................................................... 3
2.1
O
PERATING
R
EQUIREMENTS
................................................................................................................. 3
2.2
P
OWER
S
OURCE
.................................................................................................................................... 3
2.3
M
AINTENANCE
...................................................................................................................................... 3
3.
OVERVIEW ................................................................................................................................................ 4
3.1
R
EFERENCES
......................................................................................................................................... 4
3.2
F
EATURES
............................................................................................................................................. 4
4.
DESCRIPTION ........................................................................................................................................... 5
4.1
S
YNOPSIS
.............................................................................................................................................. 5
5.
INSTALLATION......................................................................................................................................... 6
5.1
I
NSTALLATION
P
ROCEDURE
.................................................................................................................. 6
5.2
L
IST OF
S
UPPLIES
.................................................................................................................................. 6
5.3
W
ALL
A
TTACHMENT
............................................................................................................................. 7
5.4
W
ALLBOARD
C
ONFIGURATION
.............................................................................................................. 7
5.4.1
CCS A4400 IP Mode Configuration................................................................................................ 8
5.4.2
CCS A4400 V24 Mode Configuration............................................................................................. 8
5.4.3
12-digit ACD CCD A4400 V24 Mode Configuration...................................................................... 9
5.4.4
8-digit A4300 V24 Mode Configuration........................................................................................ 10
5.5
W
ALLBOARD
C
ONNECTIONS
............................................................................................................... 11
5.5.1
Ethernet Connections.................................................................................................................... 11
5.5.2
V24 Connections ........................................................................................................................... 11
5.5.3
2x16 Wallboard Connection in Cascade behind Ethernet ............................................................ 12
5.5.4
2x16 Wallboard Connection in Cascade behind V24 ................................................................... 13
6.
COMMISSIONING .................................................................................................................................. 14
6.1
C
OMMISSIONING
P
ROCEDURE
............................................................................................................. 14
6.2
P
OWER
O
N
.......................................................................................................................................... 14
6.3
IP
S
ETTING
M
ANAGEMENT
................................................................................................................. 14
6.3.1
First Commissioning ..................................................................................................................... 14
6.3.2
Setting Change.............................................................................................................................. 17
7.
TROUBLESHOOTING............................................................................................................................ 18
IP/V24 WALLBOARD
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1. INTRODUCTION
The IP/V24 wallboard is a wall display board that includes two color lines of 16 alphanumeric
characters each.
2. SAFETY
Please carefully read this section before using the wallboard.
2.1 Operating Requirements
Do not install the wallboard in any location exposed to direct sunlight or excessive
heat. Maximum operating temperature = 40°C.
Do not subject the wallboard to any condensation or water spray.
Do not install the wallboard in any environment where pollution exceeds level 2.
2.2 Power Source
The wallboard must be installed by a qualified staff.
The power socket must be installed near the wallboard and easily reachable.
Otherwise, a quickly-accessible shutoff device must be integrated into the fixed
installation.
2.3 Maintenance
Unplug the wallboard before any maintenance operation. Do not use any liquid
cleaners or sprays. Use a wet cloth.
Do not disassemble the wallboard. There is no user-replaceable part within the
wallboard. Any improper reassembly could cause injuries due to electric shocks.
If any maintenance or repair operation is required, supply the wallboard to a qualified
staff.
IP/V24 WALLBOARD
2 x 16 digits
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3. OVERVIEW
3.1 References
P3540200 : 2x16 wallboard (Two 16-character lines)
3.2 Features
Compatible with the 3BD19232AB, 3BA51374AA, 3BH11422AA and 3BH1182AA
wallboard’s protocol.
IP connection: 10Base-T Ethernet.
Asynchronous serial connection :
• V24 or current loop.
• Rate: 600, 1,200, 2,400, 4,800 or 9,600 Bauds.
• Format: 8N2.
• Up to eight 2x16 wallboards can be connected through one single serial link.
Display modes: Steady, flashing.
Display colors: Red, green, orange.
Buzzer.
Power Supply: 100 – 240 V ; 0.5 A ; 47 – 63 Hz
Installation Class II.
Equipment can be connected to TT or TN supply network only.
Class-I equipment connected through IEC83-compliant 2P+T power plug. The socket
that supplies power to the wallboard must be grounded.
Dimensions: : 216 x 696 x 61.
Weight: 2.7Kg.
IP/V24 WALLBOARD
2 x 16 digits
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4. DESCRIPTION
The wallboard has a 10Base-T Ethernet input and a current-loop and V24-compatible
asynchronous serial input. Such inputs are used to receive display controls. The wallboard also
has a current-loop asynchronous serial output for the parallel connection of up to seven
additional 2x16 wallboards.
The wallboard can be connected:
• Directly behind the A4300 (V24).
• Directly behind A4400 (V24) for ACD/CCD applications.
• Behind the CSS control panel (V24) (managed by the Wall Board Manager
application).
• Through the local Ethernet network to the CSS control panel (managed by the Wall
Board Manager application).
4.1 Synopsis
Ethernet Connection
Wallboard 1
10Mbit Ethernet
Wallboard 2
Wallboard 8
Current Loop
PC CCS - WBM
IP/V24 WALLBOARD
2 x 16 digits
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V24 Connection
5. INSTALLATION
5.1 Installation Procedure
1. Check the list of supplies.
2. Complete the wall attachment.
3. Complete the configuration (micro-switchs ).
4. Complete the connections.
5.2 List of Supplies
Qty Reference Designation
1 P3540200 2x16 wallboard
1 C2130008 Mounting foot
1 C1800208 Female mains plug
1 C1800125 Screw-on 4-way female connector
1 C2000010 Crossed Ethernet cable
Wallboard 1
Wallboard 2
Wallboard 8
Current Loop
V24 / Current Loop
4300
4400
PC CCS - WBM
IP/V24 WALLBOARD
2 x 16 digits
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5.3 Wall Attachment
The wallboard is attached with the mounting foot
Distance between centres: 310mm
Screws Ø 3mm
Outdistance minimum ceiling 200mm.
5.4 Wallboard Configuration
The wallboard operating mode is set up using SW1-SW8 micro-switchs that can be accessed
through an opening on the top panel of the wallboard.
Micro-switchs are read when the wallboard is started: SW6 and SW7 show the mode, SW1-
SW5 show related settings, and SW8 is not used.
SW8
ON
SW1
IP/V24 WALLBOARD
2 x 16 digits
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5.4.1 CCS A4400 IP Mode Configuration
SW8
SW7
SW6
SW5
SW4
SW3
SW2
SW1
Off Off Off
Off Off Off
Off
user
Settings
On
default
Off
no
Read-only
On
yes
IP settings are configured while connecting to the wallboard via a Web browser. See Section
“Commissioning/IP Setting Management”.
5.4.2 CCS A4400 V24 Mode Configuration
SW8
SW7
SW6
SW5
SW4
SW3
SW2
SW1
Off Off On Off Off Off
0
Off Off On
1
Off On Off
2
Off On On
3
On Off Off
4
On Off On
5
On On Off
6
On On On
7
Wallboard Address
Off
4800
On
9600
Rate (Bauds)
Off
3
On
10
Buzzer Duration (Seconds)
IP/V24 WALLBOARD
2 x 16 digits
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5.4.3 12-digit ACD CCD A4400 V24 Mode Configuration
SW8
SW7
SW6
SW5
SW4
SW3
SW2
SW1
Off On Off
Off Off Off
0
Off Off On
1
Off On Off
2
Off On On
3
On Off Off
4
On Off On
5
On On Off
6
On On On
7
Wallboard Address
Off Off
ACD
Off On
CCD French 1
On Off
CCD French 2
On On
CCD English
Line 1 Display
Text Displayed in Line 1
1
16
A
P P C O
N V P A R D I S ACD
A
P P C O
N V P A R D I S CCD French 1
A
F F L I B C O
N V P A R CCD French 2
Q
S E F F P A R K
D I S CCD English
IP/V24 WALLBOARD
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5.4.4 8-digit A4300 V24 Mode Configuration
SW8
SW7
SW6
SW5
SW4
SW3
SW2
SW1
Off On On
Off
0
On
1
Wallboard Address
Off Off
600
Rate (Bauds)
Off On
1200
On Off
2400
On On
4800
Off
French
Language
On
English
Off
M
A4300 Type
On
L
Text Displayed in Line 1
1
16
A
P P C O
N V P A R D I S A4300 M
A
F F L I B C O
N V P A R A4300 L
Forward Messages Displayed in Line 1
1
16
R E N V O
I A U T O
French
R E N V O
I G
U I D E S
R E N V O
I p q m
c d u
F O
R W
A R D A U T O
English
F
O
R W
A R D G
U I D E S
F O
R W
A R D p q m
c d u
IP/V24 WALLBOARD
2 x 16 digits
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5.5 Wallboard Connections
Connections are made to the back panel of the wallboard. The Ethernet cable from the HUB is
connected to the RJ45 Ethernet plug directly. V24 and current-loop serial connections are
made to the plug-in connector.
2x16 wallboards in cascade are linked in current loop behind the first wallboard connected to
the Ethernet or V24. The distance between the first and last wallboards can not exceed 500m.
5.5.1 Ethernet Connections
Use the crossed Ethernet cable when the wallboard is connected to a PC directly.
To comply with EMC rules, the cable type must be FTP or STP.
5.5.2 V24 Connections
Pin 1 : SG
Pin 2 : TD
To comply with EMC rules, the cable must be shielded.
The shield must be connected to pin 1.
Main supply Ethernet plug V24/Current Loop Connection
1 2 3 4
IP/V24 WALLBOARD
2 x 16 digits
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5.5.3 2x16 Wallboard Connection in Cascade behind Ethernet
RJ45
Ethernet Cable
1 2 3 4
1 2 3 4
1 2 3 4
Wallboard
1
Wallboard 2
Wallboard 8
500m max.
IP/V24 WALLBOARD
2 x 16 digits
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5.5.4 2x16 Wallboard Connection in Cascade behind V24
V24/Current Loop Connection
1 2 3 4
SG
TD
1 2 3 4
1 2 3 4
Wallboard
1
Wallboard 2
Wallboard 8
500m max.
IP/V24 WALLBOARD
2 x 16 digits
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6. COMMISSIONING
6.1 Commissioning Procedure
1. Turn the power on.
2. If in IP mode, manage the IP settings.
6.2 Power On
When powered on, the wallboard is started. Before the normal operating mode, there is an
identification stage followed by a self-test. In the identification stage, the first line shows the
wallboard software version. In IP operating mode, the second line shows the wallboard IP
address.
The self-test activates every wallboard dot, line after line, in both basic colors: red and green.
This allows visually checking that every wallboard dot works properly.
6.3 IP Setting Management
IP setting management only applies if the wallboard is set up in IP mode (see configuration).
IP settings can be accessed from a PC. A Web browser can be used to connect to the
wallboard’s IP address. At power on, the wallboard’s IP address is displayed in the second
line.
6.3.1 First Commissioning
Follow the procedure below:
1. Remove all micro-switchs from the wallboard and turn it back on.
2. Connect the wallboard to the PC directly, using the crossed Ethernet cable as supplied.
3. Change the PC network settings to an IP address compatible with the wallboard’s IP
address, e.g. 10.0.0.1 if the wallboard is set to its default address 10.0.0.88.
Wallboard
Crossed Ethernet
IP/V24 WALLBOARD
2 x 16 digits
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Windows 98 example - Change network neighborhood properties:
>
Windows NT example:
>
4. With a Web browser, connect to the wallboard’s IP address (http://10.0.0.88 for the
default address) to open the wallboard’s setup page.
IP/V24 WALLBOARD
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5. Enter the new settings and validate. To apply the new settings, the wallboard will be reset
a few seconds after validation.
Internet Explorer example:
Address :
Wallboard address (default: 0).
Baud rate :
Output rate of the serial connection (default: 9,600).
Buzzer duration :
Duration of the buzzer in seconds (default: 3).
IP address :
IP address (default: 10.0.0.88).
Net mask :
Sub-network mask (default: 255.0.0.0).
Gateway :
Gateway address. To be filled in to access the settings from another
network (default: blank).
IP/V24 WALLBOARD
2 x 16 digits
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6.3.2 Setting Change
To change the settings of a wallboard in operation, proceed as follows:
1. Make sure that micro-switch SW5 is Off (read-only).
2. Use a PC connected to the same network as the wallboard.
3. Using a Web browser, connect to the wallboard’s IP address.
4. Change the settings. Entering new settings causes the wallboard to be reset a few seconds
after validation.
5. Switch on SW5 to prevent settings from being changed.
Wallboard
10Mbit Ethernet
IP/V24 WALLBOARD
2 x 16 digits
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7. TROUBLESHOOTING
This section will be extended as issues are found and solutions provided. Please feel free to
give us your feedback.
Ethernet Connection: Can not communicate with the wallboard
Cause
Solution
The Web browser goes through a proxy server to connect to the Internet.
In the browser settings, remove the proxy server or specify that the proxy server
should not be used to connect to the wallboard’s IP address.
Cause
Solution
Error in the sub-network mask or gateway address.
Turn the wallboard off, install micro-switch SW4, turn the wallboard back on, and
remove micro-switch SW4. This allows resetting the wallboard to its default
parameters (IP Address: 10.0.0.88). Then, follow the first commissioning
instructions.
Micro-switch SW4 can be accessed through an opening in the wallboard’s back
panel, as shown below.
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Alcatel-Lucent V24 Technical Manual

Alcatel-Lucent
Brand
Alcatel-Lucent
Model
V24
Type
Technical Manual
This manual is also suitable for

Alcatel-Lucent V24 has two color lines of 16 alphanumeric characters each, compatible with specific Alcatel-Lucent wallboard protocols. It can be connected directly behind the A4400 (V24) for ACD/CCD applications, or behind the CSS control panel (V24) managed by the Wall Board Manager application. It can also be connected through the local Ethernet network to the CSS control panel managed by the Wall Board Manager application. Furthermore, up to eight 2x16 wallboards can be connected through one single serial link.

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