PowerOasis FATBOX BASE Installation guide

Brand: PowerOasis

Model: FATBOX BASE

Category: Networking

Type: Installation guide

Telecoms Power Solutions

PowerOasis Limited . Shrivenham Hundred Business Park Telephone: +44 (0)1793 784 242

Email: info@poweroasis.com . www.poweroasis.com

SmartHub Modem

Installation Guide

88-00060-1

November 9, 2012

Telecoms Power Solutions

FatBox Modem 2 © PowerOasis 2012

SmartHub Installation Guide

88-00060-1

November 9, 2012

Version History

Issue Date Author/Editor Comments/Description of Change

0.1 9-11-12 Simon Oxlade First Draft

0.2 21-1-13 Simon Oxlade Updated with Y-cable instructions

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The software described in this document is the property of PowerOasis. It is furnished under a license agreement and may be

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CONTENTS

1 Introduction .................................................................................................................... 5

1.1 Scope of the Document .............................................................................................. 5

1.2 Fatbox GPRSV2 Cellular Router ................................................................................ 5

1.3 Fatbox B.A.S.E HSUPA Router .................................................................................. 6

2 Connecting the Fatbox Modem ...................................................................................... 7

2.1 GPRSV2 Modem Connections ................................................................................... 7

2.1.1 Fitting SIMs ............................................................................................................... 7

2.2 B.A.S.E Router Connections ....................................................................................... 8

2.2.1 Fitting SIMs ............................................................................................................... 8

2.3 Fitting Antenna ............................................................................................................ 9

2.4 Power Connection ..................................................................................................... 10

2.4.1 Use included Power Supply .................................................................................... 10

2.4.2 Use SmartHub RJ45 Analog Port ........................................................................... 10

2.5 Data Connections ..................................................................................................... 11

2.5.1 LAN for GPRS Access ............................................................................................ 11

2.5.2 Serial Connection for SMS Access ......................................................................... 11

3 Pre-Requisites ............................................................................................................. 12

3.1 Equipment ................................................................................................................. 12

3.2 GPRS connection information ................................................................................... 12

3.3 Technician’s Laptop IP address ................................................................................ 12

3.4 Modem Configuration ................................................................................................ 13

3.4.1 Check Modem Network settings ............................................................................. 13

4 Configuring the FATBOX as a GPRS Modem for Smarthub ....................................... 16

4.1 Log on to Fatbox ....................................................................................................... 16

4.2 To configure the GPRSV2 Modem ........................................................................... 17

4.2.1 To configure the GPRS connection ........................................................................ 17

4.2.2 To configure the Modem’s Application Mode ......................................................... 17

4.3 To configure the B.A.S.E. Modem ............................................................................ 18

4.3.1 To configure the Modem’s application mode .......................................................... 19

4.4 Auto Ping Configuration ............................................................................................ 20

4.5 Saving the Modem Configuration .............................................................................. 21

4.6 Validating GPRS connection ..................................................................................... 22

4.6.1 Web Browser .......................................................................................................... 22

4.6.2 DOS Window .......................................................................................................... 22

4.7 Connecting Modem to SmartHub .............................................................................. 23

4.7.1 Change Technician’s Laptop IP address ................................................................ 23

4.7.2 Logon to SmartHub ................................................................................................ 23

4.7.3 Set SmartHub settings ............................................................................................ 23

5 Configuring the FATBOX as a SMS Modem for SmartHub ......................................... 25

5.1 Log on to Fatbox ....................................................................................................... 25

5.2 Application Specific Configuration ............................................................................ 25

5.3 Saving the Modem Configuration .............................................................................. 27

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5.4 Validating Serial Modem connection ......................................................................... 28

5.5 Configuration Connection Step ................................................................................. 29

5.5.1 Change Technician’s Laptop IP address ................................................................ 29

5.5.2 Logon to SmartHub ................................................................................................ 29

5.5.3 Set SmartHub settings ............................................................................................ 30

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1 INTRODUCTION

1.1 Scope of the Document

This document details the setup of either the FATBOX GPRSV2 or the FATBOX BASE

(HSUPA) Modems for use with the SmartHub.

Both models of FATBOX Modem can be configured for use as either a GPRS Modem or as

an SMS Modem.

1.2 Fatbox GPRSV2 Cellular Router

Connect mobile or remote Ethernet devices to the internet via stable GPRS (and EDGE) data

networks. FATBOX GPRSV2 router allows simultaneous serial port transparent connection to

a remote server and Ethernet port TCP/IP operations or operate as a serial modem. For out

of band management of equipment in data-centers. FATBOX GPRSV2 router supports two

data SIM cards to provide redundant GPRS connection for critical mobile or remote

applications.

• EDGE Class 10 with RS-485 port version

• -48VDC version for telecoms data center and exchanges

• Global GPRS Class 10 850,900,1800,1900

• Global EDGE Class 10 850,900,1800,1900 (EDGE version)

• Dual SIM support for redundancy

• Router mode Ethernet LAN port

• Modem and DTU modem Serial port

• Wake-On-LAN/RING/Serial Data

• DMZ, Port Forwarding, Static Route

• PPTP, L2TP and IPSEC VPN client

• AToverETH to send AT commands (e.g. to SMS) for EDGE version

• EGDE version - SMS to reboot router function

• EDGE version - SSH (version 2) for secure configuration

• Browser or TELNET configurationn

• -10C~60C operating temperature

• Wide 9~30VDC power supply input

• Integrates Motorola GPRS/EDGE G24 module

• CE and FCC tested and certified

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1.3 Fatbox B.A.S.E HSUPA Router

The FATBOX B.A.S.E. HSUPA router is designed for networking projects requiring higher

speed downloads and uploads (up to 7.2Mbps down and 2Mbps up) in demanding

applications like security IP cameras, outdoor digital signages, kiosks, WAN back-up, remote

office VPN back-up and critical M2M telemetry projects - in remote or mobile environments.

• HSUPA 850/900/1900/2100 supports global WCDMA and UMTS cellular networks

• Supports GPRS & EDGE 850/900/1800/1900

• 7.2Mbps Download & 2Mbps Upload

• Robust Router with 2 X LAN ports

• Serial modem (max 230400bps) mode

• No software required - Browser or Telnet

• VPN over PPTP, L2TP or IPSEC (PSK)

• DDNS, NAT, Static Route, VLAN & VRRP

• IP Table In/Out and Scripting support

• With SNMP and SSH for remote management

• Dual Ethernet ports with WAN backup over HSUPA using VRRP or AUTOPING

• AT over LAN for SMS and router monitoring

• Sleep and Wake on LAN/serial data and Call

• SMS to remote reboot router function

• Rugged and compact metal enclosure

• 9~30VDC power supply requirement

• -20C~65C operating temp

• US Lab tested and certified for CE and FCC Part 15

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2 CONNECTING THE FATBOX MODEM

This document details the setup procedure required for the installation of the FATBOX

GPRSV2 and BASE (HSUPA) Cellular Routers as either a GPRS Modem or as a SMS

Modem.

2.1 GPRSV2 Modem Connections

A front view of the FATBOX GPRSV2 modem is shown below:

2.1.1 Fitting SIMs

The Fatbox modem requires at least one data-enabled SIM card to be installed.

1. Open the SIM 1 slot

2. Insert a GPRS-enabled SIM Card

3. Close the SIM 1 slot

Optionally a second GPRS-equipped SIM can be installed to ensure connection to a

secondary network for redundancy purposes:

1. Open the SIM 2 slot

2. Insert a second GPRS-enabled SIM Card

3. Close the SIM 2 slot

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2.2 B.A.S.E Router Connections

The Front and Rear views of the FATBOX BASE (HSUPA) modem are shown below:

2.2.1 Fitting SIMs

The Fatbox modem requires at least one data-enabled SIM card to be installed.

1. Open the SIM slot on the back of the modem

2. Insert a GPRS-enabled SIM Card

3. Close the SIM slot

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2.3 Fitting Antenna

A view of the Fatbox GPRS Antenna:

The Antenna should be mounted on a metal base with the aerial aligned vertically.

Note: The base of the Antenna is magnetic and should be kept away from SIMs or other

magnetic media.

1. Mount antenna on a metal surface with the aerial aligned vertically

2. Connect the antenna connection wire to the ANT port on the back of the Fatbox

modem

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2.4 Power Connection

The Fatbox modem can be powered in two ways:

• Using included Power Supply (if supplied)

• Using a spare SmartHub RJ45 Analog port

2.4.1 Use included Power Supply

1. Fit AC Mains power supply into a mains power socket

2. Connect power plug into the DC port on the front of the Modem

2.4.2 Use SmartHub RJ45 Analog Port

Using the supplied ‘Y’ cable:

1. Connect the RJ45 connector labelled “Rear Port 1” into Port 1 of the SmartHub Rear

ports

2. Connect the Power Connection into the Fatbox.

3. Connect the RJ45 connector labelled “Front Port 16” into SmartHub Blue Port 16.

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2.5 Data Connections

The Fatbox modem offers two different ways to connect:

• LAN for GPRS Access

• Serial for SMS Access

2.5.1 LAN for GPRS Access

For GPRS data connection, the Fatbox will be connected to one of the Green Ethernet ports

on the front of the SmartHub.

1. Connect a CAT5 cable into Green Port D on the front of the SmartHub

2. Connect the other end of the CAT5 cable into the LAN port on the Fatbox

Note: See Section 4 for instructions on installing and configuring the Fatbox modem as a

GPRS connection

2.5.2 Serial Connection for SMS Access

For SMS data connection, the Fatbox will be connected to the RS-232 port on the front of the

SmartHub.

1. Connect a female-to-female RS-232 Serial Cable into the RS-232 port on the front of

the SmartHub

2. Connect the other end of the Serial Cable into the RS-232 port on the Fatbox

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3 PRE-REQUISITES

For configuration purposes, there are a number of pre-requisites that must be in place before

installation can begin:

3.1 Equipment

User must have :

• A Laptop computer with Ethernet port

• Ethernet (Cat 5) cable)

Note: If the User is installing the Fatbox modem as part of a SmartHub installation, the

installation should take place after the SmartHub has been installed and configured,

but before the “Test Communications to Manager” step.

3.2 GPRS connection information

The User needs to have the following values in order to configure the Modem correctly:

Access Point Name (APN)

e.g. mobile.o2.co.uk

SIM 1 Service Name

e.g. *99#

SIM 1 User Name

e.g. web

SIM 1 User Password

e.g. password

For the GPRSV2 Modem, which has two SIM slots, a second SIM and associated APN,

Service Name, User Name and Password will be required.

Note: It is recommended that SIM 2 is from a different GSM service provider than SIM 1. The

details for SIM 2 will differ to those for SIM 1.

3.3 Technician’s Laptop IP address

The Technician’s Laptop needs to have its IP Address set to one of the following settings:

Automatic

IP Address: 192.168.1.13

Subnet Mask: 255.255.255.0

DNS Gateway: 192.168.1.1

If the User is installing the Fatbox as part of a SmartHub installation, the Technician’s PC

should have already been set to the Manual IP address settings listed above. If not, it is

recommended that the PC is set to the manual settings shown above:

1. Click Start Button > Control Panel

2. Network and Sharing Center > LAN Configure > TCP/IP (IPv4).

3. Click Properties

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4. Check “Use the Following IP Address”

5. Enter the settings shown above.

6. Click OK button

7. Click OK button

3.4 Modem Configuration

By default the Modem is largely configured correctly and only requires network –specific

settings to be applied. However if a modem has be re-purposed from another site, it may

have the wrong settings installed. It is recommended that all installers reset the Fatbox to the

factory default settings before configuring.

3.4.1 Check Modem Network settings

Note: Before beginning, disable any WiFi or other Network communication antennae on the

Technician’s computer.

1. Click Start Button > Run

The following popup will appear:

2. Type the following in the Open text box:

cmd

3. Click OK

A Command Prompt window will appear:

4. Type the following at the Command Prompt, then press Return:

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ipconfig

A screen similar to the following will appear:

Check that the following settings match the values listed below:

IPv4 Address: 192.168.1.2

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

If these values are correct then the Modem is already set to the factory defaults and the User

should move on to Section 4.

If these values are different, the modem must be reset back to the factory defaults, see

Section 3.4.1.1.

3.4.1.1 Resetting the Modem back to Factory Default

1. Disconnect the Ethernet cable from both the Laptop and the Modem

2. Locate the RST button on the Fatbox:

Figure 1: Fatbox GPRSV2 Modem

Reset Button

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Figure 2: Fatbox B.A.S.E Modem

3. Using a small screwdriver, press and hold the Reset button for more than 10

seconds, then release

The Modem will now reset and reboot.

Once all the lights on the modem are stable:

4. Reconnect the Ethernet cable between the modem and the laptop.

5. Repeat the steps in Section 3.4.

Reset Button

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4 CONFIGURING THE FATBOX AS A GPRS MODEM

FOR SMARTHUB

4.1 Log on to Fatbox

1. Open a web browser on your laptop.

2. Type the following IP address in the address bar and press Enter:

192.168.1.1

The following screen will appear:

3. Enter the following Username and Password

Username: admin

Password: 12345

4. Click the login button

If the User is installing a Fatbox GPRSv2 modem, see Section 4.2.

If the User is installing a Fatbox B.A.S.E. HUSPA modem, see Section 4.3

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4.2 To configure the GPRSV2 Modem

After logging in successfully, the following window will appear:

4.2.1 To configure the GPRS connection

1. Enter the SIM 1 Access Point Name (APN) into the SIM 1 Access Point Name textbox

2. Enter the SIM 1 Service number in the SIM 1 Service Number textbox

3. Enter the SIM 1 User Name in the SIM 1 User Name textbox

4. Enter the SIM 1 Password in the SIM 1 Password textbox

Add optional additional SIM

5. Enter the SIM 2 Access Point Name (APN) into the SIM 2 Access Point Name textbox

6. Enter the SIM 2 Service number in the SIM 2 Service Number textbox

7. Enter the SIM 2 User Name in the SIM 2 User Name textbox

8. Enter the SIM 2 Password in the SIM2 Password textbox

Note: It is recommended that SIM 2 is from a different GSM service provider than SIM 1. The

details for SIM 2 will differ to those for SIM 1.

9. Click the Set button

4.2.2 To configure the Modem’s Application Mode

1. Click System Parameter in the left hand menu

2. Click Application Configure

The following screen will appear:

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3. In the Application Mode drop down, select “Point to Multipoint”

4. Click the Set button

4.3 To configure the B.A.S.E. Modem

After logging in to the modem, the User must access the Services Configure settings:

1. Click on “Services Configure” under the “System Parameter” of the Console Menu.

The following screen will appear:

2. Configure “Register Network Type” as ‘Auto’.

3. Check all the Checkboxes in the Radio Band Set panel.

4. Set the APN Appointed Mode to ‘Appointed’

5. Enter the SIM 1 Access Point Name (APN) into the SIM 1 Access Point Name textbox

6. Enter the SIM 1 Service number in the SIM 1 Service Number textbox

7. Ensure the User Name and Password blank Checkbox is Unchecked

8. Enter the SIM 1 User Name in the SIM 1 User Name textbox

9. Enter the SIM 1 Password in the SIM 1 Password textbox

10. Click the Set button

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4.3.1 To configure the Modem’s application mode

1. Click System Parameter in the left hand menu

2. Click Application Configure

The following screen will appear:

3. In the “Application Mode” drop-down, select ‘Router’

4. Click on ‘Save’ Button

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4.4 Auto Ping Configuration

Note: These settings are valid for both GPRSV2 and HUSPA modems

In busy GPRS networks, it is possible that the Modem can lock up. In this case, the

connection can be recovered by resetting the Modem. Obviously, this will not be possible if

the modem is located at a remote site. In order to automatically identify the modem lock up

and reset the Modem, FATBOX provides a feature called auto ping. This feature will

automatically reset the modem after a configurable number of Ping failures.

The Auto Ping Configuration Menu is located as a sub-menu under the ‘Network Configure’

menu, as shown below.

To configure the auto ping feature:

1. Click on ‘Network Configure’ in the left hand menu

2. Click Auto ping

The following screen will appear:

3. Check the ‘Enable Auto ping’ check box.

4. Type 0 in the ‘Packets Every Auto Ping’ text box

5. Type 56 in the Auto Ping Packets Size text box

6. Type 120 in the ‘Auto Ping Interval’ text box (equal to 2 Minutes)

7. Ensure the ‘User Peer IP Addr as Auto Ping Dest IP’ is unchecked

8. Set the ‘Auto Ping Dest IP’ to the same IP Address as PowerOasis Manager

Note: This value will be the same as that configured as the ‘HTTP Post Address’ on the

Smarthub’s Site Configuration page

9. Type 15 in the ‘Auto PingMax Failures’ textbox.

10. Click on ‘SET’ Button

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PowerOasis FATBOX BASE Installation guide

Brand: PowerOasis

Model: FATBOX BASE

Category: Networking

Type: Installation guide

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