Parallels Plesk SiteBuilder 3.2 Windows User guide

SWsoft, Inc.

SWsoft SiteBuilder 3.2

for Windows

Administrator's Guide

ISBN: N/A

SWsoft, Inc.

13755 Sunrise Valley Drive

Suite 325

Herndon

VA 20171 USA

Phone: +1 (703) 815 5670

Fax: +1 (703) 815 5675

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XML-RPC Library under MIT License

3

Contents

Preface 6

About This Guide .........................................................................................................................................6

Who Should Read This Guide......................................................................................................................6

Organization of This Guide ..........................................................................................................................7

Documentation Conventions.........................................................................................................................8

Typographical Conventions...............................................................................................................8

General Conventions.........................................................................................................................9

Feedback.......................................................................................................................................................9

About SiteBuilder 10

SiteBuilder User Roles................................................................................................................................11

Getting Started............................................................................................................................................11

Creating First Administrator Account.............................................................................................12

Logging in to SiteBuilder................................................................................................................13

Recovering Forgotten Password......................................................................................................14

Learning SiteBuilder Administrator Panel Interface.......................................................................15

Submitting Feedback on SiteBuilder Functionality.........................................................................19

Getting Help....................................................................................................................................20

Managing Hosts 21

Adding Host................................................................................................................................................22

Editing Host Parameters .............................................................................................................................23

Removing Host...........................................................................................................................................24

Managing Plans 25

Adding Plan................................................................................................................................................26

Configuring General Settings..........................................................................................................27

Selecting Hosts................................................................................................................................29

Selecting Templates.........................................................................................................................30

Selecting Page Sets..........................................................................................................................31

Selecting Modules...........................................................................................................................32

Selecting Site Families ....................................................................................................................34

Editing Plan Parameters..............................................................................................................................35

Changing Plan Status..................................................................................................................................36

Removing Plan............................................................................................................................................36

Managing Users 37

Adding User Account.................................................................................................................................38

Editing User Account..................................................................................................................................39

Changing User Account Status...................................................................................................................39

Removing User Account.............................................................................................................................40

Managing Sites 41

Adding Site.................................................................................................................................................41

Contents 4

Configuring General Settings..........................................................................................................

42

Configuring Publishing Settings......................................................................................................43

Previewing Site...........................................................................................................................................46

Editing Site in SiteBuilder Wizard .............................................................................................................46

Publishing Site............................................................................................................................................47

Editing Site Parameters...............................................................................................................................48

Assigning Site to Your Account.................................................................................................................49

Removing Site ............................................................................................................................................50

Maintaining Published Sites 51

Managing Site Users...................................................................................................................................51

Adding Site User Account...............................................................................................................52

Editing Site User Account...............................................................................................................53

Changing Site User Account Status.................................................................................................54

Managing Site Statistics..............................................................................................................................54

Configuring Site Statistics...............................................................................................................55

Viewing Site Statistics.....................................................................................................................56

Submitting Site to Search Engine...............................................................................................................57

Managing E-Shop Orders ...........................................................................................................................58

Configuring Trial Sites Settings 60

Configuring Advertising Banner Message..................................................................................................61

Configuring Publish Screen Message.........................................................................................................62

Configuring Default Settings......................................................................................................................64

Inserting Elements in Message Body..........................................................................................................64

Inserting Macros..............................................................................................................................65

Inserting HTML Code.....................................................................................................................65

Inserting Hyperlinks........................................................................................................................66

Inserting E-Mail Link......................................................................................................................67

Inserting Anchors............................................................................................................................68

Managing SiteBuilder Components 69

Managing Page Sets....................................................................................................................................69

Creating New Page Set....................................................................................................................70

Editing Page Set ..............................................................................................................................71

Removing Page Set..........................................................................................................................72

Managing Site Families..............................................................................................................................72

Creating Site Family........................................................................................................................73

Editing Site Family..........................................................................................................................74

Removing Site Family.....................................................................................................................74

Viewing Available Templates.....................................................................................................................75

Viewing Available Modules.......................................................................................................................76

Viewing Available SiteBuilder Interface Skins..........................................................................................77

Viewing Available SiteBuilder Interface Languages..................................................................................78

Updating SiteBuilder Components.............................................................................................................79

Configuring SiteBuilder Settings 81

Configuring Interface Settings....................................................................................................................82

Configuring Log Settings............................................................................................................................84

Configuring Notifications...........................................................................................................................85

Configuring SMTP Server Settings............................................................................................................86

Configuring Your System 87

Contents 5

Managing Your License..............................................................................................................................

88

Viewing System Information......................................................................................................................90

Viewing Information About SiteBuilder Program...........................................................................90

Viewing License Information..........................................................................................................91

Viewing Plan Information...............................................................................................................92

Configuring Your Profile Settings..............................................................................................................93

Viewing Logs..............................................................................................................................................94

Index 98

6

In This Chapter

About This Guide.................................................................................................................. 6

Who Should Read This Guide...............................................................................................6

Organization of This Guide................................................................................................... 7

Documentation Conventions................................................................................................. 8

Feedback ............................................................................................................................... 9

About This Guide

SWsoft SiteBuilder 3.2 for Windows Administrator's Guide instructs you how to manage and

maintain web sites created in SiteBuilder.

Who Should Read This Guide

This guide is intended for users who manage and maintain web sites created in SiteBuilder.

C HAPTER 1

Preface

Preface 7

Organization of This Guide

SWsoft SiteBuilder 3.2 for Windows Administrator's Guide consists of the following chapters:

 Chapter 2, About SiteBuilder, describes SiteBuilder functionality, SiteBuilder user roles and

also the initial steps you should take in order to perform all SiteBuilder management

operations.

 Chapter 3, Managing Hosts, describes operations you can do on hosts. These operations

include: adding hosts, including them into user's Plans, and removing host from SiteBuilder.

 Chapter 4, Managing Plans, describes one of the main concepts of SiteBuilder - Plans. It also

provides detailed information regarding Plan management operations, such as: creating

Plan, updating Plan properties, and removing Plan from user account.

 Chapter 5, Managing Users, describes all operations you can do on user accounts. These

operations are the following: adding user account, updating user account, and deleting user

account.

 Chapter 6, Managing Sites, describes all operations you can do on sites created in

SiteBuilder, such as adding site, publish site, register trial site, remove site.

 Chapter 7, Managing Published Sites, describes how to maintain sites created in SiteBuilder

and published on the Internet.

 Chapter 8, Managing Trial Sites, describes how to configure settings common for all trial

sites.

 Chapter 9, Managing SiteBuilder Components, describes how to view, manage, and update

the SiteBuilder Wizard components: templates, modules, Page Sets, Site Families, interface

skins and languages.

 Chapter 10, Configuring SiteBuilder Settings, tells you how to configure basic SiteBuilder

settings: interface settings, log settings, settings of e-mail notifications sent to the users, and

SMTP server settings.

 Chapter 11, Configuring Your System, provides instructions on how to view your system

information, edit your profile settings, view available interface skins and languages, manage

your license, and read logs.

Preface 8

Documentation Conventions

Before you start using this guide, it is important to understand the documentation conventions

used in it.

Typographical Conventions

The following kinds of formatting in the text identify special information.

Formatting

convention

Type of Information Example

Special Bold

Items you must select, such as

menu options, command buttons,

or items in a list.

Go to the System tab.

Titles of chapters, sections, and

subsections.

Read the Basic

Administration chapter.

Italics Used to emphasize the importance

of a point, to introduce a term or to

designate a command line

placeholder, which is to be

replaced with a real name or value.

The system supports the so

called wildcard character

search.

Monospace

The names of commands, files,

and directories.

The license file is located in

the

http://docs/common/license

s directory.

Preformatted On-screen computer output in your

command-line sessions; source

code in XML, C++, or other

programming languages.

# ls –al /files

total 14470

Preformatted

Bold

What you type, contrasted with

on-screen computer output.

# cd

/root/rpms/php

CAPITALS Names of keys on the keyboard. SHIFT, CTRL, ALT

KEY+KEY Key combinations for which the

user must press and hold down one

key and then press another.

CTRL+P, ALT+F4

Preface 9

General Conventions

 Chapters in this guide are divided into sections, which, in turn, are subdivided into

subsections. For example, Documentation Conventions is a section, and General Conventions

is a subsection.

 When following steps or using examples, be sure to type double-quotes ("), left single-

quotes (`), and right single-quotes (') exactly as shown.

Feedback

If you spot a typo in this guide, or if you have thought of a way to make this guide better, we

would love to hear from you!

If you have a suggestion for improving the documentation (or any other relevant comments), try

to be as specific as possible when formulating it. If you have found an error, please include the

chapter/section/subsection name and some of the surrounding text so that we could find it

easily.

Please submit a report by e-mail to

[email protected].

10

SiteBuilder consists of two parts: the Wizard and the Administrator Panel.

Wizard is a web application enabling its users to create web sites and publish them on the

Internet.

The Administrator Panel is a tool for managing and maintaining web sites created in the Wizard.

In This Chapter

SiteBuilder User Roles.......................................................................................................... 11

Getting Started ...................................................................................................................... 11

C HAPTER 2

About SiteBuilder

About SiteBuilder 11

SiteBuilder User Roles

In SiteBuilder, different types of users have different levels of administration privileges. These

types of users are called SiteBuilder user roles.

There are four user roles in SiteBuilder:

1 Administrator manages all SiteBuilder elements.

SiteBuilder administrators can perform the following main operations:

 Add and manage hosts, that is servers used for sites publication

 Create and manage Plans, that is tariffs regulating the distribution of SiteBuilder

resources

 Create and manage resellers and site owners accounts

 Add and manage sites

 Manage components and settings of SiteBuilder

 View system and security logs

2 Reseller is a distributor of the SiteBuilder services.

SiteBuilder resellers may perform the following main operations:

 Add and manage hosts

 Create and manage Plans

 Create and manage resellers and site owners accounts

 Add and manage sites

 Configure system settings

3 Site owner is a user who has purchased the hosting service bundled with SiteBuilder. Site

owners are registered in SiteBuilder after they purchase hosting service and receive their

SiteBuilder credentials (login and password) upon this purchase. Their main tool is

SiteBuilder Wizard, which is described in SWsoft SiteBuilder 3.2 for Windows User's

Guide (you can get it here (

http://www.swsoft.com/en/products/sitebuilder/win/docs/)). Site

owners can manage their own sites only.

4 Anonymous is a potential site owner. They can create trial sites in SiteBuilder but cannot

publish them on the Internet. After anonymous users create trial sites, they are offered to

purchase hosting service to publish their sites on the Internet. Anonymous user can use

SiteBuilder Wizard only.

Getting Started

This section guides you through the initial steps that should be taken to start using SiteBuilder.

About SiteBuilder 12

Creating First Administrator Account

After you install SiteBuilder, the next step is to create your administrator account.

¾ To create your administrator account:

1 Click the shortcut to the SiteBuilder Administration Panel located on your

desktop.

The account creation form opens.

Figure 1: First-Time Login

2 Select a default language for the system from the Interface language list.

3 Provide the required credentials in the Administrator info section:

 First name

 Last name

 User name

 Password

 E-mail

About SiteBuilder 13

4 Specify the required parameters of the SMTP server in the SMTP server

settings section:

 SMTP server host

 SMTP server port

 SMTP server from address

 SMTP server login

 SMTP server password

5 Click Next.

You will be taken to the Desktop page of the Administrator Panel.

Logging in to SiteBuilder

After you access SiteBuilder for the first time, enter your user name and password each time

you launch the SiteBuilder Administrator Panel. These credentials can be changed at any time

on the My Profile screen. This procedure is described in detail in the Configuring Your Profile

Settings section, later in this guide (see page

93).

¾ To log in to SiteBuilder:

1 Enter your login in the Login field.

2 Enter your password in the Password field.

3 Select a language of SiteBuilder interface from the Interface language list.

4 If you want your credentials to be remembered by SiteBuilder, select the

Remember me check box.

5 Click Login.

Figure 2: Login to SiteBuilder

About SiteBuilder 14

Recovering Forgotten Password

¾ To recover your password:

1 Click Forgot Your Password.

2 Enter your login in the Login field.

3 Enter your e-mail address in the E-mail field.

4 Click Send.

After your e-mail address is received, the system checks if it is stored in the database and

sends your password to your e-mail address.

Figure 3: Recovering Forgotten Password

About SiteBuilder 15

Learning SiteBuilder Administrator Panel Interface

The SiteBuilder Administrator Panel interface enables you to use two ways of navigation

through the application: desktop view and standard view.

The standard view is a customary view of the control panel divided into two main areas:

navigation pane on the left and the main screen, where operations are performed, on the right.

Figure 4: SiteBuilder Administrator Panel, Standard View

The desktop view displays system statistics and shortcuts to the main functionalities of the

Administrator Panel.

About SiteBuilder 16

Figure 5: SiteBuilder Administrator Panel Desktop View

About SiteBuilder 17

Using Navigation Pane

The navigation pane is located on the left of every Administrator Panel window. The navigation

pane gives you access to the following administrative functions:

 Users. Enables you to manage your dependent users and all data related to their accounts.

 Sites. Enables you to add and manage sites.

 My Profile. Enables you to configure your account parameters.

 Server. Enables you to view and manage various system parameters.

 Logs. Enables you to view system and security logs of operations performed in SiteBuilder.

 Logout. Finishes the current session with the SiteBuilder Administrator Panel.

 Feedback. Enables you to submit your opinion or suggestions on SiteBuilder usability and

functionality to SWsoft team.

 Support. Enables you to submit a request to SWsoft technical support team.

 Help. Provides the online version of this guide.

To navigate through the SiteBuilder Administrator Panel, you can also use a path bar: a chain of

links that appears in the upper-left part of the screen. To return to a previous screen, use the

Up level icon in the upper-right corner of the screen.

To find items in lengthy lists, use search boxes located above every list of items: type a search

criterion into the input box, and click Search. The list will show the items matching the search

criterion. To return back to viewing all items, click Show All.

To sort a list of items by a certain parameter in ascending or descending order, click the

parameter's title in the column heading. The order of sorting will be indicated by a small triangle

displayed next to the parameter's title.

Below the Help icon, there is a context help tip area. It provides a brief description of the current

screen or available operations. When you place the mouse pointer over a system element or

status icon, it displays additional information.

About SiteBuilder 18

Using Desktop Interface

When you go to the Desktop screen for the first time, in its upper part you can see the additional

section containing the following options:

 Short tips describing basic management options of the SiteBuilder Administrator Panel and

shortcuts to these options.

5 Shortcut to the SiteBuilder Wizard that enables users to create and edit sites. More detailed

information about SiteBuilder Wizard is contained in the SWsoft SiteBuilder 3.2 for

Windows User's Guide (available here

(

http://www.swsoft.com/en/products/sitebuilder/win/docs/)).

If you do not want these options displayed ever again, click Close. When you log in to

SiteBuilder for Windows next time, this section will not be displayed.

Figure 6: Desktop Welcome Section

The other two sections of the Desktop are:

 Tasks. This section shows shortcuts to the operations that you can perform through the

Administrator Panel.

 Statistics. This section displays the following statistic data about the system:

 Users. The number of created users and total number of users that can be created

according to your license.

 Sites. The number of created sites and the total number of sites permitted for creation by

your license.

 Hosts. The number of created hosts and the total number of hosts permitted for creation

by your license.

About SiteBuilder 19

Figure 7: Desktop Interface, Tasks and Statistics Sections

Submitting Feedback on SiteBuilder Functionality

The Feedback option enables you to share your opinion or suggestions regarding SiteBuilder

functionality with SWsoft team.

¾ To submit your feedback:

1 Click Feedback on the navigation pane.

2 Select the type of feedback from the Type list.

3 Enter your e-mail address in the Your e-mail field.

4 Enter feedback you would like to send to SWsoft in the Message field.

5 Click Send.

About SiteBuilder 20

Getting Help

The SiteBuilder help system has been created to assist you in solving problems you might

encounter when creating your site. To find the information you need, you can do the following:

 Use on-screen context-sensitive help. It is the easiest and quickest way to get instant help

with your immediate tasks. At the bottom of the navigation pane, you can find short

instructions on the operations that are available on the current page.

 Use FAQ. For the fastest way to solve your problems with SiteBuilder, check out the

SiteBuilder FAQ page (

http://faq.swsoft.com), which provides instant access to solutions for a

variety of issues. Select the SiteBuilder category and view the list of FAQs related to

SiteBuilder.

 Go to online forum. If you failed to solve your problem using the FAQs published on

SWsoft site, join our online forum (

http://forum.swsoft.com/). Here, all users can post

questions, exchange ideas, and troubleshoot common problems. Note that SWsoft does not

provide official support through this forum.

 Contact technical support. If you have any problems or questions that are not covered in the

user documentation or FAQs, you can click Support located on the navigation pane and

submit your problem to our Technical Support team.

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Parallels Plesk SiteBuilder 3.2 Windows User guide

Parallels Plesk SiteBuilder 3.2 Windows User guide

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