Parallels Plesk SiteBuilder 3.2 Windows User guide

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SWsoft, Inc.
SWsoft SiteBuilder 3.2
for Windows
Administrator's Guide
(c) 1999-2006
ISBN: N/A
SWsoft, Inc.
13755 Sunrise Valley Drive
Suite 325
Herndon
VA 20171 USA
Phone: +1 (703) 815 5670
Fax: +1 (703) 815 5675
Copyright © 1999-2006 by SWsoft, Inc. All rights reserved
Distribution of this work or derivative of this work in any form is prohibited unless prior written permission is
obtained from the copyright holder.
Solaris is a registered trademark of Sun Microsystems, Inc.
X Window System is a registered trademark of X Consortium, Inc.
Intel, Pentium, and Celeron are registered trademarks of Intel Corporation.
MS Windows, Windows 2003 Server, Windows XP, Windows 2000, Windows NT are registered trademarks of
Microsoft Corporation.
IBM DB2 is a registered trademark of International Business Machines Corp.
SSH and Secure Shell are trademarks of SSH Communications Security, Inc.
MegaRAID is a registered trademark of American Megatrends, Inc.
PowerEdge is a trademark of Dell Computer Corporation.
Request Tracker is a trademark of Best Practical Solutions, LLC
ActiveSite Compiller v4 is a trademark of Intorel, Inc.
XML-RPC Library under MIT License
3
Contents
Preface 6
About This Guide .........................................................................................................................................6
Who Should Read This Guide......................................................................................................................6
Organization of This Guide ..........................................................................................................................7
Documentation Conventions.........................................................................................................................8
Typographical Conventions...............................................................................................................8
General Conventions.........................................................................................................................9
Feedback.......................................................................................................................................................9
About SiteBuilder 10
SiteBuilder User Roles................................................................................................................................11
Getting Started............................................................................................................................................11
Creating First Administrator Account.............................................................................................12
Logging in to SiteBuilder................................................................................................................13
Recovering Forgotten Password......................................................................................................14
Learning SiteBuilder Administrator Panel Interface.......................................................................15
Submitting Feedback on SiteBuilder Functionality.........................................................................19
Getting Help....................................................................................................................................20
Managing Hosts 21
Adding Host................................................................................................................................................22
Editing Host Parameters .............................................................................................................................23
Removing Host...........................................................................................................................................24
Managing Plans 25
Adding Plan................................................................................................................................................26
Configuring General Settings..........................................................................................................27
Selecting Hosts................................................................................................................................29
Selecting Templates.........................................................................................................................30
Selecting Page Sets..........................................................................................................................31
Selecting Modules...........................................................................................................................32
Selecting Site Families ....................................................................................................................34
Editing Plan Parameters..............................................................................................................................35
Changing Plan Status..................................................................................................................................36
Removing Plan............................................................................................................................................36
Managing Users 37
Adding User Account.................................................................................................................................38
Editing User Account..................................................................................................................................39
Changing User Account Status...................................................................................................................39
Removing User Account.............................................................................................................................40
Managing Sites 41
Adding Site.................................................................................................................................................41
Contents 4
Configuring General Settings..........................................................................................................
42
Configuring Publishing Settings......................................................................................................43
Previewing Site...........................................................................................................................................46
Editing Site in SiteBuilder Wizard .............................................................................................................46
Publishing Site............................................................................................................................................47
Editing Site Parameters...............................................................................................................................48
Assigning Site to Your Account.................................................................................................................49
Removing Site ............................................................................................................................................50
Maintaining Published Sites 51
Managing Site Users...................................................................................................................................51
Adding Site User Account...............................................................................................................52
Editing Site User Account...............................................................................................................53
Changing Site User Account Status.................................................................................................54
Managing Site Statistics..............................................................................................................................54
Configuring Site Statistics...............................................................................................................55
Viewing Site Statistics.....................................................................................................................56
Submitting Site to Search Engine...............................................................................................................57
Managing E-Shop Orders ...........................................................................................................................58
Configuring Trial Sites Settings 60
Configuring Advertising Banner Message..................................................................................................61
Configuring Publish Screen Message.........................................................................................................62
Configuring Default Settings......................................................................................................................64
Inserting Elements in Message Body..........................................................................................................64
Inserting Macros..............................................................................................................................65
Inserting HTML Code.....................................................................................................................65
Inserting Hyperlinks........................................................................................................................66
Inserting E-Mail Link......................................................................................................................67
Inserting Anchors............................................................................................................................68
Managing SiteBuilder Components 69
Managing Page Sets....................................................................................................................................69
Creating New Page Set....................................................................................................................70
Editing Page Set ..............................................................................................................................71
Removing Page Set..........................................................................................................................72
Managing Site Families..............................................................................................................................72
Creating Site Family........................................................................................................................73
Editing Site Family..........................................................................................................................74
Removing Site Family.....................................................................................................................74
Viewing Available Templates.....................................................................................................................75
Viewing Available Modules.......................................................................................................................76
Viewing Available SiteBuilder Interface Skins..........................................................................................77
Viewing Available SiteBuilder Interface Languages..................................................................................78
Updating SiteBuilder Components.............................................................................................................79
Configuring SiteBuilder Settings 81
Configuring Interface Settings....................................................................................................................82
Configuring Log Settings............................................................................................................................84
Configuring Notifications...........................................................................................................................85
Configuring SMTP Server Settings............................................................................................................86
Configuring Your System 87
Contents 5
Managing Your License..............................................................................................................................
88
Viewing System Information......................................................................................................................90
Viewing Information About SiteBuilder Program...........................................................................90
Viewing License Information..........................................................................................................91
Viewing Plan Information...............................................................................................................92
Configuring Your Profile Settings..............................................................................................................93
Viewing Logs..............................................................................................................................................94
Index 98
6
In This Chapter
About This Guide.................................................................................................................. 6
Who Should Read This Guide...............................................................................................6
Organization of This Guide................................................................................................... 7
Documentation Conventions................................................................................................. 8
Feedback ............................................................................................................................... 9
About This Guide
SWsoft SiteBuilder 3.2 for Windows Administrator's Guide instructs you how to manage and
maintain web sites created in SiteBuilder.
Who Should Read This Guide
This guide is intended for users who manage and maintain web sites created in SiteBuilder.
C HAPTER 1
Preface
Preface 7
Organization of This Guide
SWsoft SiteBuilder 3.2 for Windows Administrator's Guide consists of the following chapters:
Chapter 2, About SiteBuilder, describes SiteBuilder functionality, SiteBuilder user roles and
also the initial steps you should take in order to perform all SiteBuilder management
operations.
Chapter 3, Managing Hosts, describes operations you can do on hosts. These operations
include: adding hosts, including them into user's Plans, and removing host from SiteBuilder.
Chapter 4, Managing Plans, describes one of the main concepts of SiteBuilder - Plans. It also
provides detailed information regarding Plan management operations, such as: creating
Plan, updating Plan properties, and removing Plan from user account.
Chapter 5, Managing Users, describes all operations you can do on user accounts. These
operations are the following: adding user account, updating user account, and deleting user
account.
Chapter 6, Managing Sites, describes all operations you can do on sites created in
SiteBuilder, such as adding site, publish site, register trial site, remove site.
Chapter 7, Managing Published Sites, describes how to maintain sites created in SiteBuilder
and published on the Internet.
Chapter 8, Managing Trial Sites, describes how to configure settings common for all trial
sites.
Chapter 9, Managing SiteBuilder Components, describes how to view, manage, and update
the SiteBuilder Wizard components: templates, modules, Page Sets, Site Families, interface
skins and languages.
Chapter 10, Configuring SiteBuilder Settings, tells you how to configure basic SiteBuilder
settings: interface settings, log settings, settings of e-mail notifications sent to the users, and
SMTP server settings.
Chapter 11, Configuring Your System, provides instructions on how to view your system
information, edit your profile settings, view available interface skins and languages, manage
your license, and read logs.
Preface 8
Documentation Conventions
Before you start using this guide, it is important to understand the documentation conventions
used in it.
Typographical Conventions
The following kinds of formatting in the text identify special information.
Formatting
convention
Type of Information Example
Special Bold
Items you must select, such as
menu options, command buttons,
or items in a list.
Go to the System tab.
Titles of chapters, sections, and
subsections.
Read the Basic
Administration chapter.
Italics Used to emphasize the importance
of a point, to introduce a term or to
designate a command line
placeholder, which is to be
replaced with a real name or value.
The system supports the so
called wildcard character
search.
Monospace
The names of commands, files,
and directories.
The license file is located in
the
http://docs/common/license
s directory.
Preformatted On-screen computer output in your
command-line sessions; source
code in XML, C++, or other
programming languages.
# ls –al /files
total 14470
Preformatted
Bold
What you type, contrasted with
on-screen computer output.
# cd
/root/rpms/php
CAPITALS Names of keys on the keyboard. SHIFT, CTRL, ALT
KEY+KEY Key combinations for which the
user must press and hold down one
key and then press another.
CTRL+P, ALT+F4
Preface 9
General Conventions
Chapters in this guide are divided into sections, which, in turn, are subdivided into
subsections. For example, Documentation Conventions is a section, and General Conventions
is a subsection.
When following steps or using examples, be sure to type double-quotes ("), left single-
quotes (`), and right single-quotes (') exactly as shown.
Feedback
If you spot a typo in this guide, or if you have thought of a way to make this guide better, we
would love to hear from you!
If you have a suggestion for improving the documentation (or any other relevant comments), try
to be as specific as possible when formulating it. If you have found an error, please include the
chapter/section/subsection name and some of the surrounding text so that we could find it
easily.
Please submit a report by e-mail to
10
SiteBuilder consists of two parts: the Wizard and the Administrator Panel.
Wizard is a web application enabling its users to create web sites and publish them on the
Internet.
The Administrator Panel is a tool for managing and maintaining web sites created in the Wizard.
In This Chapter
SiteBuilder User Roles.......................................................................................................... 11
Getting Started ...................................................................................................................... 11
C HAPTER 2
About SiteBuilder
About SiteBuilder 11
SiteBuilder User Roles
In SiteBuilder, different types of users have different levels of administration privileges. These
types of users are called SiteBuilder user roles.
There are four user roles in SiteBuilder:
1 Administrator manages all SiteBuilder elements.
SiteBuilder administrators can perform the following main operations:
Add and manage hosts, that is servers used for sites publication
Create and manage Plans, that is tariffs regulating the distribution of SiteBuilder
resources
Create and manage resellers and site owners accounts
Add and manage sites
Manage components and settings of SiteBuilder
View system and security logs
2 Reseller is a distributor of the SiteBuilder services.
SiteBuilder resellers may perform the following main operations:
Add and manage hosts
Create and manage Plans
Create and manage resellers and site owners accounts
Add and manage sites
Configure system settings
3 Site owner is a user who has purchased the hosting service bundled with SiteBuilder. Site
owners are registered in SiteBuilder after they purchase hosting service and receive their
SiteBuilder credentials (login and password) upon this purchase. Their main tool is
SiteBuilder Wizard, which is described in SWsoft SiteBuilder 3.2 for Windows User's
Guide (you can get it here (
http://www.swsoft.com/en/products/sitebuilder/win/docs/)). Site
owners can manage their own sites only.
4 Anonymous is a potential site owner. They can create trial sites in SiteBuilder but cannot
publish them on the Internet. After anonymous users create trial sites, they are offered to
purchase hosting service to publish their sites on the Internet. Anonymous user can use
SiteBuilder Wizard only.
Getting Started
This section guides you through the initial steps that should be taken to start using SiteBuilder.
About SiteBuilder 12
Creating First Administrator Account
After you install SiteBuilder, the next step is to create your administrator account.
¾ To create your administrator account:
1 Click the shortcut to the SiteBuilder Administration Panel located on your
desktop.
The account creation form opens.
Figure 1: First-Time Login
2 Select a default language for the system from the Interface language list.
3 Provide the required credentials in the Administrator info section:
First name
Last name
User name
Password
E-mail
About SiteBuilder 13
4 Specify the required parameters of the SMTP server in the SMTP server
settings section:
SMTP server host
SMTP server port
SMTP server from address
SMTP server login
SMTP server password
5 Click Next.
You will be taken to the Desktop page of the Administrator Panel.
Logging in to SiteBuilder
After you access SiteBuilder for the first time, enter your user name and password each time
you launch the SiteBuilder Administrator Panel. These credentials can be changed at any time
on the My Profile screen. This procedure is described in detail in the Configuring Your Profile
Settings section, later in this guide (see page
93).
¾ To log in to SiteBuilder:
1 Enter your login in the Login field.
2 Enter your password in the Password field.
3 Select a language of SiteBuilder interface from the Interface language list.
4 If you want your credentials to be remembered by SiteBuilder, select the
Remember me check box.
5 Click Login.
Figure 2: Login to SiteBuilder
About SiteBuilder 14
Recovering Forgotten Password
¾ To recover your password:
1 Click Forgot Your Password.
2 Enter your login in the Login field.
3 Enter your e-mail address in the E-mail field.
4 Click Send.
After your e-mail address is received, the system checks if it is stored in the database and
sends your password to your e-mail address.
Figure 3: Recovering Forgotten Password
About SiteBuilder 15
Learning SiteBuilder Administrator Panel Interface
The SiteBuilder Administrator Panel interface enables you to use two ways of navigation
through the application: desktop view and standard view.
The standard view is a customary view of the control panel divided into two main areas:
navigation pane on the left and the main screen, where operations are performed, on the right.
Figure 4: SiteBuilder Administrator Panel, Standard View
The desktop view displays system statistics and shortcuts to the main functionalities of the
Administrator Panel.
About SiteBuilder 16
Figure 5: SiteBuilder Administrator Panel Desktop View
About SiteBuilder 17
Using Navigation Pane
The navigation pane is located on the left of every Administrator Panel window. The navigation
pane gives you access to the following administrative functions:
Users. Enables you to manage your dependent users and all data related to their accounts.
Sites. Enables you to add and manage sites.
My Profile. Enables you to configure your account parameters.
Server. Enables you to view and manage various system parameters.
Logs. Enables you to view system and security logs of operations performed in SiteBuilder.
Logout. Finishes the current session with the SiteBuilder Administrator Panel.
Feedback. Enables you to submit your opinion or suggestions on SiteBuilder usability and
functionality to SWsoft team.
Support. Enables you to submit a request to SWsoft technical support team.
Help. Provides the online version of this guide.
To navigate through the SiteBuilder Administrator Panel, you can also use a path bar: a chain of
links that appears in the upper-left part of the screen. To return to a previous screen, use the
Up level icon in the upper-right corner of the screen.
To find items in lengthy lists, use search boxes located above every list of items: type a search
criterion into the input box, and click Search. The list will show the items matching the search
criterion. To return back to viewing all items, click Show All.
To sort a list of items by a certain parameter in ascending or descending order, click the
parameter's title in the column heading. The order of sorting will be indicated by a small triangle
displayed next to the parameter's title.
Below the Help icon, there is a context help tip area. It provides a brief description of the current
screen or available operations. When you place the mouse pointer over a system element or
status icon, it displays additional information.
About SiteBuilder 18
Using Desktop Interface
When you go to the Desktop screen for the first time, in its upper part you can see the additional
section containing the following options:
Short tips describing basic management options of the SiteBuilder Administrator Panel and
shortcuts to these options.
5 Shortcut to the SiteBuilder Wizard that enables users to create and edit sites. More detailed
information about SiteBuilder Wizard is contained in the SWsoft SiteBuilder 3.2 for
Windows User's Guide (available here
(
http://www.swsoft.com/en/products/sitebuilder/win/docs/)).
If you do not want these options displayed ever again, click Close. When you log in to
SiteBuilder for Windows next time, this section will not be displayed.
Figure 6: Desktop Welcome Section
The other two sections of the Desktop are:
Tasks. This section shows shortcuts to the operations that you can perform through the
Administrator Panel.
Statistics. This section displays the following statistic data about the system:
Users. The number of created users and total number of users that can be created
according to your license.
Sites. The number of created sites and the total number of sites permitted for creation by
your license.
Hosts. The number of created hosts and the total number of hosts permitted for creation
by your license.
About SiteBuilder 19
Figure 7: Desktop Interface, Tasks and Statistics Sections
Submitting Feedback on SiteBuilder Functionality
The Feedback option enables you to share your opinion or suggestions regarding SiteBuilder
functionality with SWsoft team.
¾ To submit your feedback:
1 Click Feedback on the navigation pane.
2 Select the type of feedback from the Type list.
3 Enter your e-mail address in the Your e-mail field.
4 Enter feedback you would like to send to SWsoft in the Message field.
5 Click Send.
About SiteBuilder 20
Getting Help
The SiteBuilder help system has been created to assist you in solving problems you might
encounter when creating your site. To find the information you need, you can do the following:
Use on-screen context-sensitive help. It is the easiest and quickest way to get instant help
with your immediate tasks. At the bottom of the navigation pane, you can find short
instructions on the operations that are available on the current page.
Use FAQ. For the fastest way to solve your problems with SiteBuilder, check out the
SiteBuilder FAQ page (
http://faq.swsoft.com), which provides instant access to solutions for a
variety of issues. Select the SiteBuilder category and view the list of FAQs related to
SiteBuilder.
Go to online forum. If you failed to solve your problem using the FAQs published on
SWsoft site, join our online forum (
http://forum.swsoft.com/). Here, all users can post
questions, exchange ideas, and troubleshoot common problems. Note that SWsoft does not
provide official support through this forum.
Contact technical support. If you have any problems or questions that are not covered in the
user documentation or FAQs, you can click Support located on the navigation pane and
submit your problem to our Technical Support team.
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