POD Point Solo 3 Home Fast Charging for Electric Vehicle User guide

Fast Charging

Solo 3 - Home

User Guide

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User Guide S3-UK-H-UG

1. Connect your Solo 3 to Wi-Fi

The Pod Point App is available for both iOS and Android mobile devices.

For iOS devices, download

on the App Store.

For Android devices,

download on the

Google Play Store.

2. Download the Pod Point App

Your Solo 3 should be connected to the Wi-Fi during installation by your Pod Point Expert. If this is not possible

or has not been completed, please see below for a quick guide on how to do it.

We’d recommend resetting your Solo 3 prior to starting this process via the consumer unit (fuse box). This will

make the Pod Point Network easier to ﬁnd and connect to. Please also ensure you have your Wi-Fi password

ready and complete this steps as near to your Solo 3 as possible.

1

Find the “podpoint” Wi-Fi

network on a mobile

device and press

connect.

2

Open your web browser,

type in one of the following

IP addresses - please try in

the sequence below and use

all full stops (if the ﬁrst IP

address does not work,

please try the next one)

3

Pick your home Wi-Fi

network from the list and

type the password.

Press “Connect”.

4

The new settings will take

5-10 minutes to activate.

You can activate them

immediately if you switch

your charger o and on

again. The status light

should go blue with a short

pink ﬂash every few

seconds.

If the status light remains

white, you may need to

restart the Solo 3 again and

verify the settings.

192.168.1.1

or

Solo 3 Home

This user guide is written for drivers charging from home privately with the Solo 3. If you share your charging hardware with others,

please use our commercial & shared residential user guide located on our technical documents page.

The Pod Point App is compatible with Android devices running Android OS 5.0 API 21 (Lollipop, released 2014)

and above. For Apple devices, compatible with iPhones running iOS 9 (released 2015) and above.

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192.168.101.1

Your Solo 3 should be connected to the Pod Point App during

installation by your Pod Point Expert. If this is not possible or has

not been completed, please follow the below steps*:

●Open the Pod Point App > Click Account on the bottom

right hand side of the screen

●Login to your Pod Point Account

●Scroll down and click on “Add your home charger”

●Enter your Solo’s PSL number located on the sticker at the

bottom of the charger. *

4. Connect your Solo 3 with the Pod Point App

3. Log in or create a Pod Point account

●You’ll need a Pod Point account to link your Solo 3 to use

additional features like Charge Scheduling and see your

charging activity in-app.

●You won’t need an account to simply charge your EV,

however we recommend it if you’d like to keep track of

your charging sessions and their associated costs.

●If you’re creating an account, it’s really important you use

the same email address you used when your Solo 3 was

purchased on our website pod-point.com.

Note:

Connecting your Solo 3 to the Pod Point App relies on the email address

used to purchase the Solo 3 and your Pod Point account to match.

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*Note:

If your Solo 3 wasn’t purchased via pod-point.com then we’ll need to set up

your account on our internal systems to ensure you can connect the Solo 3 to the

Pod Point App. To do this, please contact our support team. You’ll receive an email

conﬁrming once linked.

Note:

A default schedule (Mon-Fri 12am-7am) will be applied when you ﬁrst connect your charger to Wi-Fi and link it to the

app.

Solid

yellow

Flashing

yellow

Solid/

Flashing red

Solid

White

Your scheduled

charge is set and

your Solo 3 is waiting

to start its charge.

(set by the Pod Point

App)

Your Solo 3 is either

locked by the key-lock,

or paused by the Auto

Power balancing system

There is a fault

with your Solo 3.

Your Solo 3 has

lost its Wi-Fi

connection.

5. Solo 3: Status light guide

Solo 3 Home

Solid

green

Flashing

green

Solid

blue

Blue with

ﬂashes of pink

Your Solo 3 is

charging your

vehicle.

Your EV’s battery is full.

Or

Your EV is waiting to start

a scheduled charge

(set by your vehicle).

Your Solo 3 is in

standby mode.

Your Solo 3 is

communicating

with Pod Point.

The Solo 3’s status light is located here

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6. Starting a charging session

To start charging, simply plug in the charging cable to your vehicle.

The status light will turn a solid green after a few seconds, which

means you have successfully started charging your EV.

Whereas, if the status light is yellow, a schedule is set for that day,

and your EV will only start charging once it is within that time.

Note:

A default schedule (Mon-Fri 12am-7am) will be applied when you ﬁrst connect

your charger to Wi-Fi and link it to the app.

8. Using vehicle-set scheduled charging

If your EV supports scheduled charging, set your required charge

session using your vehicle and plug in as soon as you park.

The Solo will ﬂash green to signal that it’s waiting for a vehicle-set

scheduled charging session.

Note:

Any vehicle-set scheduled charging will interrupt using remote charge

scheduling within the Pod Point App. To use Charge Scheduling feature in-app please

disable any vehicle set scheduled charging schedules.

7. Stopping a charging session

Stopping a charging session is easy; simply unplug and disconnect

the charging cable from your vehicle and your Solo Smart Charger

will turn itself to standby, as shown by the status light turning solid

blue. The Solo may also communicate with Pod Point during this time,

shown by pink ﬂashes at the same time.

9. Error states and contacting support

If your Solo Smart Charger has an error it is typically indicated by it’s

status lighting colour (solid or ﬂashing red)

If you do experience any issues, please try resetting the Solo

by switching it o and on at the consumer unit (fuse box).

If issues persist, please contact customer support on 020 7247 4114.

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Charge Scheduling

Charge Scheduling is a feature in the Pod Point App that allows you to remotely adjust the default

schedule from your smartphone.

Before you get started:

●Make sure you have downloaded the Pod Point App, created a Pod Point account (using the

same email address you used when you purchased your Solo 3) and are logged in.

●Your Solo 3 needs to be connected to your Wi-Fi (see Step 1) and paired with your Pod Point

Account in the Pod Point App with your PSL number (go to Step 4 to see how).

●If your EV can set a charge schedule itself (vehicle-set-charging) please ensure this feature

is disabled as the two schedules will conﬂict.

●Your Solo 3 will start charging immediately when you plug it in, unless there is a charge

scheduled for that speciﬁc day.

Getting started

●Log in to the Pod Point App

and tap on the “At home” icon

at the bottom of the screen.

●Tap on “Manage schedule”

icon to set your charging

schedule.

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Note:

A default schedule (Mon-Fri 12am-7am) will be applied when you ﬁrst connect your charger

to WiFi and link it to the app.

Setting a schedule

Your Solo 3 will start charging immediately when you plug it in, unless there is a charge scheduled for that speciﬁc day.

Note:

A default schedule (Mon-Fri 12am-7am) will be applied when you ﬁrst connect your charger to Wi-Fi and link it to the app.

Your charger will check for scheduled charging sessions at the start of each day (starting at 12:00am). Without a session set for

that day (from 12:01am) and if your vehicle’s battery is not full it will default to charging regardless of your tari or pricing.

To avoid this from happening, please do ensure you have a scheduled session (active or inactive) set for each day of the

week.

When plugged in, to avoid charging outside of o-peak hours, you’ll need to schedule a charge for a minimum of 15 minutes

each day and mark these as active. This is the minimum time you can schedule a charging session.

A) To set a schedule, tap the day you'd like to schedule a charge for (so it turns dark green).

B) Set the time you'd like charging to start and end. If you set the end time past midnight, you’ll see that the charge will

end the following day.

Note:

It can take up to 10 minutes for charging to start and end from the time set.

C) Tap on the "Schedule active" toggle so that it’s green (toggled right). Your schedule is now active for that day. If the

toggle is left grey (toggled left). Your Solo 3 will start charging as normal as soon as plugged in as normal.

Note:

Each day will have its own active toggle. Please ensure this is toggled right (green) for all the days you wish to program a

charge.

D) Schedule any other charging sessions you'd like to program by tapping on each individual day.

E) Tap the "Save" button to save all the changes you have made to your charge schedule.

Note:

Your charging schedule will repeat on a 7-day rotation as default. To stop the repetition of charging schedules, please set

each day as inactive by toggling “Schedule active” to the left (grey)

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Scheduling overnight or across days

Scheduling overnight or across days can mean your charge will ﬁnish the following day. This will be shown by

a small tab next to the end time - as in the example above “Sat” - which denotes the charge ﬁnishing Saturday

morning. You may experience a short pause in charging across two days, but this is perfectly normal.

Overlapping charging sessions: You’ll be unable to schedule charging sessions in the Pod Point App that

overlap with each other. Charging sessions can be scheduled within 15 minutes of each other.

Stopping a scheduled charging session

A) To stop an already scheduled charging session on any day, simply toggle “Schedule active” to

the left (so it shows grey).

B) Tap the “Save” button at the bottom of the screen to save your changes and conﬁrm

cancellation.

Scheduled charging is set (in-app)

Once your charge session has been scheduled in the Pod Point

App, after 5 minutes you’ll see a solid yellow light on your Solo 3.

This shows your schedule has been set and the Solo 3 is waiting to

charge.

If your Wi-Fi signal drops whilst waiting to charge, your Solo 3 will

automatically default to charging your EV.

If your Wi-Fi signal drops within a scheduled charge, your Solo 3

will continue to charge until your EV’s battery is full.

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Call us for support on 020 7247 4114

Contact us at pod-point.com/contact

Tweet us at @Pod_Point

Website: pod-point.com

POD Point Solo 3 Home Fast Charging for Electric Vehicle User guide

POD Point Solo 3 Home Fast Charging for Electric Vehicle User guide

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