6. Frequently Asked Question
No.
Questions
Possible cause Solution
1
LED does not light
1) It is not plugged in.
2) No electricity.
3) The appliance is damaged.
1) Check the mains cord. Plug in.
2) Check the electricity.
3) Contact the local dealer.
2
Power light on but it
does not work.
1) There is not set the cooking time. 1) Set the time according to the ingredients.
2) There is not set the temp or not
enough.
2) Set the appropriate temp.
3) The appliance is damaged. 3) Contact the local dealer.
3
Cannot slide the pan
into the appliance
properly.
1) There are too many ingredients in the
basket.
1) Do not fill the basket beyond the MAX
indication.
2) Something inside the air fryer. 2) Remove it.
3) The appliance is damaged 3) Contact the local dealer.
4
Cannot turn the timer
or with strange
sound.
The timer is damaged. Contact your local dealer
5
The timer does not
work.
The timer is damaged.
6
Cannot turn the temp
control or with
strange sound.
The temp control is damaged.
7
Foods are fried
unevenly.
1) There are too many ingredients 1) Reduce the ingredients.
3) There is not turn over the food. 2) Turn or shake the food during cooking.
3) Cannot hear the fan working sound. 3) It is damaged, contact with the dealer.
Appendix
7
Contact your local dealer
Contact your local dealer