1. INTRODUCTION
1-1 Customer Service:
Congratulations and thank you for purchasing a Futureguard Retractable Awning. We are
confident of your satisfaction and years of enjoyment with our product. In order to make the
best of your investment, be certain to familiarize yourself with the contents of the entire
owner's manual before installation or operation. If you feel this procedure is too difficult to
achieve on your own, seek the assistance from a local home improvement or building
contractor. Important: Improper installation and operation of your awning can result in
product failure not covered by warranty.
If you are experiencing problems, first try the solutions suggested in Sec. 4-3 or call our
Customer Service Support Team. Our well-trained staff can assist you and resolve any
questions or problems you are experiencing.
Futureguard Customer Service Center 1-800-858-5818
Monday - Friday 8:00 am - 5:00 pm
1-2 Product Handling:
Your new Retractable Awning has been constructed, packaged, and shipped with the utmost
care and state-of-the-art technology. Take care when removing the awning from the shipping
container so it will be protected from accidental damage or soiling. Once the awning has been
removed from the shipping container do not drop or drag the awning across the ground.
Transport the awning by lifting on the square support tube that runs the entire length of the
awning. It is also very important to take care when removing the packaging material around
the awning. The fabric material is just below the clear protective wrap and use of a razor knife
can slice into it. The flat surface contained within are pieces of
1
/
2
" styrofoam that help
protect the awning during shipping. Carefully cut the clear wrap down the entire length of
the styrofoam. The remainder of the wrap can now be easily removed.
IMPOR
TANT WARNING!
Your new awning is intended as a protection against the sun only. It is not to be used
during periods of strong wind, rain, hail, or snow. The warranty will not cover use during
these periods.
2. INSTALLATION
2-1 Tools needed for assembly:
A. Drill D. Level
B.
1
/
4
" Drill Bit E. Caulking
C.
9
/
16
" Socket or Adjustable Wrench F. Tape Measure
2-2 House Preparation:
Inspect the surface to which the awning is to be mounted. Be sure you have a clear span with
no light fixtures, downspouts or other obstructions. Sight the wall surface to be sure there are
no bows or sweeps in the wall. (See Detail #1a & #1b) If there are, shimming the mounting
brackets or ledger board will be required at time of installation. Since the awning weighs
7-10 pounds per linear foot, it is important to install the mounting brackets securely to
p.2