De Dietrich Installation, User and Service Manual KALIKO TWH 200E - TWH 300E - TWH 300EH User manual

Brand: De Dietrich

Model: Installation, User and Service Manual KALIKO TWH 200E - TWH 300E - TWH 300EH

Category: Heat pumps

Type: User manual

This manual is also suitable for

EASYLIFE

S U S T A I N A B L E C O M F O R T

Kaliko

MW-1000386-2

Australia Denmark Croatia Hungary Jordan Lebanon Malta Serbia Sweden Syria

Installation and Service Manual

Thermodynamic water heater

KALIKO

TWH 200 E

TWH 300 E

TWH 300 EH

Contents

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.2 Water connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

1.1.3 Electrical connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.4 Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.5 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3.1 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4 Safety data sheet: refrigerant fluid R-134a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4.1 Product identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4.2 Hazard identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4.3 Composition of/Information on the ingredients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.4 First aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.5 Fire prevention measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.6 In the event of accidental spillage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4.7 Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

1.4.8 Personal protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4.9 Considerations on disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4.10 Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.2 Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1.1 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1.2 2014/68/UE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3.1.3 Factory test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3.2.1 Specifications for the domestic hot water sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2.2 Appliance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2.3 Heating curve for the DHW tank as a function of the air temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.2.4 Heating curve for the maximum domestic hot water set point reached by the heat pump as a function of the

air temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

4.2 Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4.3 Operating principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.1 Installation regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.2 Package list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

5.2.1 Standard delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

5.2.2 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.3 Storage and transport of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

5.3.1 Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.4 Choice of the location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.4.1 Data plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.4.2 Position of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.4.3 Main dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.5 Positioning the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.5.1 Unpacking the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.5.2 Positioning the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

5.5.3 Levelling the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.6 Water connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.6.1 Connecting the tank to the domestic water circuit (secondary circuit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

5.6.2 Connecting to a boiler (TWH 300 EH model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.6.3 Connecting to solar collectors (TWH 300 EH model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.7 Condensate discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents

2 300026515 - v10 - 28082018

5.8 Electrical connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.8.1 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

5.8.2 Connecting the back-up authorisation - X7 connector (TWH 300 EH model) . . . . . . . . . . . . . . . . . . . . . . . . 29

5.8.3 Accessing the peak rate/off-peak rate connection terminal block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.8.4 Connection with peak rate/off-peak rate signal connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.8.5 Connection with timer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5.8.6 Connection with timer programming and photovoltaic signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5.9 Electrical diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.10 Filling the thermodynamic water heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6 Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.1 Control panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.1.1 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.1.2 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

6.1.3 Browsing in the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6.2 Points to check before commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6.3 Commissioning the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6.4 Checks and settings after commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

6.5 Selecting the operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6.6 Reading out measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

6.6.1 Measurements menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

6.6.2 Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

6.7 Modifying the installer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

6.7.1 Accessing the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

6.7.2 List of parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6.7.3 Control system sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6.7.4 Restoring the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

7 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

7.1 Shutting down the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

7.2 Frost protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

8 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

8.1 General instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

8.2 Standard inspection and maintenance operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

8.2.1 Refrigerant circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

8.2.2 Check the hydraulic circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

8.2.3 Aeraulics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

8.2.4 Impressed current anode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

8.2.5 Checking the safety valve or safety unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

8.2.6 Descaling the thermodynamic water heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

8.2.7 Cleaning the condensate discharge pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

8.3 Accessing the bottom inspection trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

8.4 Maintenance form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

9.1 Messages (bxx or Exx-type codes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

9.1.1 type error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9.1.2 Messages ( -type codes)) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

9.2 Log of messages and faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

9.2.1 Error display Err . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

9.2.2 Displaying lockouts bL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

9.2.3 Resetting the lockout and error memory to zero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10 Spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

10.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

10.2 Spare parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

11 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

11.1 EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

11.2 Information on the ecodesign and energy labelling directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

11.2.1 Specific information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Contents

300026515 - v10 - 28082018 3

1 Safety

1.1 Safety

Danger

This appliance can be used by children aged from

8 years and above and persons with reduced

physical, sensory or mental capabilities or lack of

experience and knowledge if they have been

given supervision or instruction concerning use of

the appliance in a safe way and understand the

hazards involved. Children shall not play with the

appliance. Cleaning and user maintenance

should not be carried out by children without adult

supervision.

1.1.1

Installation

Ensure sufficient space is available to allow correct

installation of the appliance.

See

Position of the appliance section (Installation and

Service Manual).

1.1.2

Water connections

The appliance is intended to be permanently

connected to the water mains.

Maximum / minimum water inlet pressure:

See

Technical specifications section.

The safety valve (not supplied) must be regularly

operated in order to remove limescale deposits and

ensure that it is not blocked.

Draining: shut off the domestic cold water inlet. Open

a hot water tap in the installation and then open the

drain valve on the cold water inlet. When the water

stops flowing, the appliance has been drained.

A pressure reducer (not provided) is necessary when

the supply pressure exceeds 80% of the calibration of

the safety valve or safety unit and it must be located

upstream of the appliance.

As water may flow out of the discharge pipe on the

pressure limiter device, the discharge pipe must be

kept clear and open.

1 Safety

4 300026515 - v10 - 28082018

Connect the pressure limiter device to a drain pipe,

kept open to the air, in a frost-free environment, and

at a continuous downward gradient.

1.1.3 Electrical connections

A disconnection device must be fitted to the

permanent pipes in accordance with installation rules.

If the power cable is damaged, it must be replaced by

the manufacturer, its after sales service or persons

with similar qualifications in order to obviate any

danger.

This appliance must not be powered through an

external switch, such as a timer, or be connected to a

circuit which is regularly switched on and off by the

electricity provider.

Install the appliance in accordance with national rules

on electrical installation.

The control panel for the appliance must remain

switched on to ensure that the impressed current

anode can operate. Failure to comply with this

instruction may cause deterioration to the water

heater tank and cancel its warranty.

Wiring diagram:

See

Wiring diagram section (Installation and Service

Manual).

Connecting the appliance to the mains:

See

Electrical connections section (Installation and

Service Manual).

Fuse type and calibre:

See

Electrical connections section (Installation and

Service Manual).

1.1.4

Website

The installation manual can also be found on our

website.

1 Safety

300026515 - v10 - 28082018 5

1.1.5

Others

Danger

If flue gas is released or there is a refrigerant

leak:

Do not use a naked flame, do not smoke, do not

operate electrical contacts or switches (doorbell,

light, motor, lift, etc.).

Open the windows.

Switch off the appliance.

Avoid contact with the refrigerant. Danger of

frost injuries.

Locate the probable leak and seal it

immediately.

Warning

According to the appliance settings:

Do not touch the refrigerant connection pipes

with bare hands when the appliance is

operating. Risk of scalding.

Caution

Do not neglect to service the appliance.

In order to limit the risk of being scalded, a

thermostatic mixing valve must be installed on

the domestic hot water flow pipes.

1.2

Recommendations

Warning

Only a certified professional who has complete

suitable training is authorised to work on the

appliance and on the installation.

Warning

Before any work, switch off the power supply to

the appliance.

1.3

Liabilities

1.3.1 Manufacturer's liability

Our products are manufactured in compliance with the

requirements of the various Directives applicable. They

are therefore delivered with the

marking and any

documents necessary. In the interests of the quality of

our products, we strive constantly to improve them. We

therefore reserve the right to modify the specifications

given in this document.

1 Safety

6 300026515 - v10 - 28082018

Our liability as manufacturer may not be invoked in the

following cases:

Failure to abide by the instructions on installing and

maintaining the appliance.

Failure to abide by the instructions on using the

appliance.

Faulty or insufficient maintenance of the appliance.

1.3.2 Installer's liability

The installer is responsible for the installation and initial

commissioning of the appliance. The installer must

observe the following instructions:

Read and follow the instructions given in the manuals

provided with the appliance.

Install the appliance in compliance with prevailing

legislation and standards.

Carry out initial commissioning and any checks

necessary.

Explain the installation to the user.

If maintenance is necessary, warn the user of the

obligation to check the appliance and keep it in good

working order.

Give all the instruction manuals to the user.

1.4

Safety data sheet: refrigerant fluid R-134a

1.4.1

Product identification

Name of the refrigerant fluid: R–134a.

1.4.2

Hazard identification

Effects harmful to health:

The vapours are heavier than air and may lead to

asphyxia owing to reduced oxygen levels.

Liquefied gas: Contact with the liquid may cause

serious frost and eye injuries.

Product classification: This product is not classified as a

"hazardous preparation" according to European Union

regulations.

1 Safety

300026515 - v10 - 28082018 7

Caution

If the refrigerant is mixed with air, it may cause

pressure surges in the refrigeration pipes and

lead to an explosion and other hazards.

1.4.3 Composition of/Information on the

ingredients

Chemical nature: R-134a 1,1,1,2-Tetrafluoroethane.

Ingredients that may lead to hazardous situations:

Tab.1

Substance

name

Concentration CAS number CE number Classification GWP

R-134a

1,1,1,2-Tetra

fluoroethane

100% 811-97-2 212-377-0 1430

1.4.4

First aid

If inhaled:

Evacuate the subject from the contaminated area and

take him into the open air.

If feeling unwell: call a doctor.

In the event of contact with the skin:

Treat frost injuries like burns. Rinse with copious

amounts of tepid water, do not remove clothing (risk of

adhesion to the skin).

If skin burns appear, call a doctor immediately.

In the event of contact with the eyes:

Rinse immediately in water, holding the eyelids well

apart (at least 15 minutes).

Consult an ophthalmologist immediately.

1.4.5 Fire prevention measures

Appropriate extinguishing agents:

All extinguishing agents can be used.

Inappropriate extinguishing agents:

None to our knowledge. In the event of fire nearby,

use the appropriate extinguishing agents.

Specific hazards:

Pressure elevation: in the presence of air, an

inflammable mixture may form under certain

temperature and pressure conditions.

1 Safety

8 300026515 - v10 - 28082018

Effect of heat: release of toxic and corrosive vapours.

Special intervention methods:

Cool the volumes exposed to heat with water spray.

Protection of the firemen:

Full self-contained breathing apparatus.

Complete body protection.

1.4.6

In the event of accidental spillage

Individual precautions:

Avoid contact with the skin and eyes.

Do not intervene without appropriate protective

equipment.

Do not inhale the vapours.

Evacuate the hazardous area.

Stop the leakage.

Eradicate all sources of ignition.

Ventilate the spillage area mechanically (risk of

asphyxia).

Cleaning / Decontamination:

Allow residual product to evaporate.

1.4.7 Handling

Technical measures:

Ventilation.

Precautions to be taken:

No smoking.

Prevent the build-up of electrostatic charges.

Work in a well ventilated place.

1.4.8 Personal protection

Respiratory protection:

If ventilation is insufficient: AX type cartridge mask.

In confined spaces: self-contained breathing

apparatus.

Hand protection:

Protective gloves in leather or nitrile rubber.

Eye protection:

Safety glasses with side protection.

Skin protection:

Clothing made mostly of cotton.

Industrial hygiene:

1 Safety

300026515 - v10 - 28082018 9

Do not drink, eat or smoke in the work place.

1.4.9 Considerations on disposal

Product waste:

Consult the manufacturer or the supplier for

information on recovery or recycling.

Soiled packaging:

Reuse or recycle after decontamination. Destroy in

authorised installations.

Warning

Disposal must be completed in compliance with

prevailing local and national regulations.

1.4.10

Regulations

Regulation (EU) No. 517/2014 of the European

Parliament and of the Council of 16 April 2014 on

fluorinated greenhouse gases and repealing

Regulation (EC) No. 842/2006.

Classified installations No. 1185.

1 Safety

10 300026515 - v10 - 28082018

2 About this manual

2.1 Symbols used in the manual

This manual uses various danger levels to draw attention to special

instructions. We do this to improve user safety, to prevent problems and to

guarantee correct operation of the appliance.

Danger

Risk of dangerous situations that may result in serious personal

injury.

Danger of electric shock

Risk of electric shock.

Warning

Risk of dangerous situations that may result in minor personal

injury.

Caution

Risk of material damage.

Important

Please note: important information.

See

Reference to other manuals or pages in this manual.

2.2 Abbreviations

DHW: Domestic Hot Water

LP: Low pressure

HP: High pressure

CFC: Chlorofluorocarbon

Qpr: Standby losses (Heat losses in the tank when it is switched off for

24 hours)

COP: Coefficient of performance

HP/HC: Peak rate/off-peak rate

2 About this manual

300026515 - v10 - 28082018 11

3 Technical specifications

3.1 Homologations

3.1.1 Certifications

Electrical Conformity / CE Marking

This product complies with the requirements of the following European

Directives and Standards:

Low Voltage Directive 2006/95/EC.

Relevant standard: EN 60335-1

Electromagnetic Compatibility Directive 2004/108/EC

Relevant standards: EN 55014-1:2006 + A1 + A2 / EN 55014–2:2006 +

A1 + A2

3.1.2 2014/68/UE Directive

This product conforms to the requirements of European Directive

2014/68/UE, article 4, paragraph 3, on pressure equipment.

3.1.3 Factory test

Before leaving the factory, each appliance is tested for the following:

Water tightness

Air tightness

Electrical safety.

3.2

Technical data

3.2.1 Specifications for the domestic hot water sensor

Important

Tolerance: +/- 5 Ohm

Tab.2 Domestic hot water sensor

Temperature (in °C) 10 20 25 30 40 50 60 70 80

Resistance (in ohms) 19691 12474 10000 8080 5372 3661 2536 1794 1290

3.2.2

Appliance specifications

Tab.3 General specifications

Model Unit TWH 200 E TWH 300 E TWH 300 EH

Heating time (15-51 °C) hours 5 7 7

Capacity litres 215 270 260

Weight (empty) kg 92 105 123

R-134a refrigerant kg 1.45 1.45 1.45

R-134a refrigerant

(1)

tCO

e 2.075 2.075 2.075

Output (heat pump) with air

temperature = 15 °C

W 1700 1700 1700

Immersion heater output W 2400 2400 2400

Operating pressure MPa (bar) 1.0 (10) 1.0 (10) 1.0 (10)

Power supply voltage V 230 230 230

3 Technical specifications

12 300026515 - v10 - 28082018

Model Unit TWH 200 E TWH 300 E TWH 300 EH

Circuit breaker A 16 A, type K 16 A, type K 16 A, type K

Residual current protection

(RCD) device

30 mA, type A 30 mA, type A 30 mA, type A

(1) Quantity of refrigerant calculated in tonnes of CO

equivalent.

Important

The R-134a refrigerant is contained in equipment that has been

hermetically sealed.

Tab.4 Ambient air performance

Model Unit TWH 200 E TWH 300 E TWH 300 EH

Load profile - L XL XL

Absorbed electrical power

(heat pump)

W 460 470 470

COP

(1)

2.73 2.93 2.68

COP

(2)

3.34 3.50 3.27

Vmax

(3)

litres 274 377 383

Pes

(1)(4)

W 39 44 48

Pes

(2)(4)

W 25 35 32

(1) Value obtained with an air temperature of 7 °C and a water inlet temperature of 10 °C according to EN16147, based on LCIE Specifica

tions No. 103-15/B:2011

(2) Value obtained with an air temperature of 15 °C and a water inlet temperature of 10 °C according to EN16147, based on LCIE Specifi

cations No. 103-15/B:2011

(3) Maximum usable volume of hot water at a temperature of 40 °C

(4) Absorbed power at stabilised rate

Tab.5 Outside air performance

Model Unit TWH 200 E TWH 300 E TWH 300 EH

Load profile - L XL XL

Absorbed electrical power

(heat pump)

W 500 500 500

COP

(1)

3.16 3.11 2.9

Nominal air flow rate (∆P = 25

Pa)

320 320 320

Vmax without back-up

(2)(3)

Available volume

litres 275 378 383

Pes

(1)(4)

W 27 27 32

Maximum length of the

160 mm diameter air connec

tion.

(5)

m 26 26 26

(1) Value obtained with an air temperature of 7 °C and a water inlet temperature of 10 °C according to EN16147, based on LCIE Specifica

tions No. 103-15/B:2011

(2) Maximum usable volume of hot water at a temperature of 40 °C

(3) For a set point temperature of 54 °C (TWH 200 E and TWH 300 E) or 55 °C (TWH 300 EH)

(4) Power absorbed at stabilised rate

(5) The installation of the heat pump intake and backflow ducts adversely affects its performance

3 Technical specifications

300026515 - v10 - 28082018 13

Tab.6 Hydraulic back-up

Model Unit TWH 200 E TWH 300 E TWH 300 EH

Exchanger surface

- - 1.00

Continuous flow when ∆T =

35 K

(1)(2)

litres/h - - 955.6

Flow rate over 10 minutes

when ∆T = 30 K

(1)

l/10 min - - 420

(1) Domestic cold water inlet at 10 °C - Primary inlet temperature at 80 °C

(2) Output: 34.1 kW

3.2.3 Heating curve for the DHW tank as a function of the air

temperature

Scenario for complete heating of the DHW tank

1 Heating time for a set point of 62 °C

2 Heating time for a set point of 51 °C

X Air temperature (°C)

Y Heating time (hours)

3.2.4 Heating curve for the maximum domestic hot water set

point reached by the heat pump as a function of the air

temperature

X Air temperature (°C)

Y Maximum domestic hot water temperature (°C)

Fig.1

-5 0 5 10 15 20 25 30 35

MW-1000395-1

Fig.2

MW-1000396-1

51°

-5 0 5 7 10 X

55°

65°

3 Technical specifications

14 300026515 - v10 - 28082018

4 Description of the product

4.1 General description

The thermodynamic water heaters in the TWH range have the following

specifications:

Floor-standing thermodynamic storage water heater.

Thermodynamic unit extracting energy from unheated ambient air or

outside air.

Control panel with display of the volume of water heated and timer

programming.

Heat exchanger for connection to a boiler or a solar circuit (TWH 300

EH).

2.4 kW steatite immersion heater.

Enamelled tank protected by impressed current anode.

Very thick insulation (0 % CFCs).

The thermodynamic water heater is a hot water tank that can be heated

by:

The heat pump (up to 65 °C).

The immersion heater (Electrical back-up – AUTO and Boost mode) (up

to 70 °C).

The additional heat exchanger (TWH 300 EH)

4 Description of the product

300026515 - v10 - 28082018 15

4.2 Main components

Fan

Evaporator

Expansion valve

Solenoid valve for defrosting

Control system

Top domestic hot water temperature sensor

Impressed current anode

Safety thermostat

Steatite immersion heater

Cold water inlet

Air connection

HP pressure switch

LP pressure switch

Compressor

Pressure measurement point – High pressure (HP)

Ventilation grille

Domestic hot water outlet

Condenser

Middle domestic hot water temperature sensor

4.3 Operating principle

The thermodynamic water heater uses unheated ambient air or outdoor air

to prepare domestic hot water.

The refrigerant circuit is a closed circuit in which the R-134a refrigerant

plays the role of an energy carrier.

The heat from the intake air is transferred to the refrigerant in the finned

heat exchanger at a low evaporation temperature.

The refrigerant is drawn in, in vapour form, by a compressor which raises it

to a higher pressure and temperature and sends it to the condenser. In the

condenser, the heat extracted in the evaporator and some of the energy

absorbed by the compressor are released into the water.

The refrigerant is depressurised in the thermostatic expansion valve and

then cooled. The refrigerant can again extract the heat contained in the

intake air from the evaporator.

Fig.3

MW-1000361-2

4 Description of the product

16 300026515 - v10 - 28082018

Compressor

LP pressure switch

Condenser

Domestic hot water tank

Heat exchanger (TWH 300 EH model)

Steatite immersion heater

Impressed current anode

Temperature controller (heat pump)

Limiting thermostat

Temperature controller (immersion heater)

Sensor tube

Filter-drier

Thermostatic expansion valve

Ambient air thermostat

Evaporator

Fan

Expansion valve bulb

HP pressure switch

Solenoid valve for defrosting

Fig.4

MW-1000360-1

4 Description of the product

300026515 - v10 - 28082018 17

5 Installation

5.1 Installation regulations

Caution

The appliance must be installed and maintained by a certified

professional in accordance with prevailing statutory texts and

codes of practice.

5.2

Package list

5.2.1

Standard delivery

The standard delivery includes:

a thermodynamic water heater

two dielectric unions (supplied in the documentation bag for the water

heater)

two lip gaskets

a condensates discharge hose

the Installation and Service Manual

the User Guide

5.2.2 Accessories

Tab.7

Description Package no.

90° galvanised elbow (diameter 160 mm) EH77

Adapter sleeve (diameter 160 mm) EH205

Insulated flexible ducting (diameter 160 mm - length 3 m) EH206

Set of two attachment clamps (diameter 160 mm) EH207

Wall duct (diameter 160 mm) + finishing plate EH208

Aluminium outdoor grille (diameter 160 mm) EH209

PPE pipe (diameter 160 mm, length 2x 1 m) + two sleeves EH272

Two 90° elbows (PPE) (diameter 160 mm) + two sleeves EH273

Two PPE sleeves (diameter 160 mm) EH274

Black roof outlet (diameter 160 mm) EH275

Waterproof base for flat roofs (diameter 160 mm) EH276

Waterproof base for 25° to 45° pitched roofs (diameter 160 mm) EH277

Reduced elbow kit EH434

Connection kit for safety unit ER208

Outdoor grille for air inlet and outlet (diameter 160 mm) EH558

5.3

Storage and transport of the appliance

Caution

Have two people available.

Use a 3-wheel hand truck.

Handle the appliance with gloves.

The appliance cover cannot be used for transport operations.

The cover is not capable of withstanding heavy weights.

300 model: allow a minimum room height of around 2.15 m

200 model: allow a minimum room height of around 1.84 m.

The thermodynamic water heater must be stored and transported in its

packaging and not filled with water.

Permissible ambient transport and storage temperatures: -20 to +60 °C.

5 Installation

18 300026515 - v10 - 28082018

5.3.1 Transport

Important

We recommend shipping the appliance vertically.

It is possible to transport the appliance horizontally over short distances

and only whilst resting on its rear panel.

Caution

It is prohibited to stack or set down the appliance any of its other

sides, as this may lead to malfunctions or faults.

5.4

Choice of the location

5.4.1 Data plate

The data plate must be accessible at all times.

The data plate identifies the product and provides the following

information:

Appliance type

Date of manufacture (Year - Week)

Serial number

5.4.2 Position of the appliance

Caution

When installing the appliance, comply with the IP21 protection

rating.

Caution

Do not install the thermodynamic water heater in premises

exposed to gas, vapours or dust.

The appliance should not take in air containing solvents or

explosive substances.

The air taken in must in no circumstances be dusty.

Adequate thermal insulation in relation to adjacent living spaces

is recommended.

Temperature of the ambient air or of the air taken in by the heat

pump for optimum running: 10 to 35 °C.

Install the appliance in a dry, frost-free room at a minimum temperature

of 7 °C.

Install the appliance on a flat, solid surface.

Install the appliance on a base frame. The base frame must be able to

support the load sufficiently at all times.

Fig.5

MW-1000371-1

Fig.6

MW-1000364-1

5 Installation

300026515 - v10 - 28082018 19

Recommended positions

Fig.7

MW-1000366-1

1 Garage Unheated room.

Enables recovery of the free energy released by your vehicle's engine when switched off af

ter use or by household appliances in operation.

2 Via outside air Connection to the outside air may lead to overconsumption of electricity if the outside air

temperature falls outside the operating range.

Minimum distance to be observed for the ducts if intake and backflow are done on the same

façade: 700 mm.

Important

Risk of inconvenience in Eco operating mode: the immersion heater never

switches on. In addition, when the outdoor temperature is low, the output

of the thermodynamic water heater is reduced. The domestic hot water

set point temperature is not reached.

3 Habitable room Can obtain free heat from the garage.

4 Laundry room Unheated room.

Enables the dehumidification of the room and recovery of the energy wasted by washing

machines and tumble dryers.

5 Via crawl space

Connection to the crawl space is possible if the volume is greater than 30 m

The crawl space must be frost-free (temperature > 1 °C)

Important

If the crawl space is poorly insulated, thermal losses from the home will

be greater.

Position of the appliance in a cupboard

1 With EH434 (reduced elbow kit): 800 mm x 800 mm - ducted

installation

2 With EH77 or EH273: 1100 mm x 1100 mm - ducted installation

Be sure to make the air duct connections absolutely leak proof.

We strongly recommend installing the control system in the living room.

Fig.8

690

300

1100

1100 mini

Ø 160

MW-1000367-1

Ø 160 /

800 mini

800

826

598

5 Installation

20 300026515 - v10 - 28082018

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De Dietrich Installation, User and Service Manual KALIKO TWH 200E - TWH 300E - TWH 300EH User manual

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De Dietrich Installation, User and Service Manual KALIKO TWH 200E - TWH 300E - TWH 300EH User manual

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