Multi-Tech Systems MT128ZLX-ST User manual

MultiMobile ZLX

MT128ZLX-ST/NT

ISDN PC-Card Modem

User Guide

MultiMobile MT128ZLX PC Card Modem User Guide

P/N S0000154, Revision A

written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any

person or organization of such revisions or changes.

Revision Date Description

A 2/24/01 Supersedes Owner’s Manual P/N 82068901

Multi-Tech, MultiMobile and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. Windows is

a registered trademarks of Microsoft in the U.S. and other countries. Other trademarks and trade names

mentioned in this publication belong to their respective owners.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

Fax (763) 785-9874

Technical Support (800) 972-2439

Internet Address: http://www.multitech.com

iii

Software User License Agreement

The MultiMobile software is licensed by Multi-Tech Systems, Inc., to the original end-user purchaser of the

product, hereafter referred to as “Licensee.” The License includes the distribution disc, other accompanying

programs, and the documentation. The MultiMobile software, hereafter referred to as “Software,” consists of

the computer program files included on the original distribution disc.

Licensee agrees that by purchase and/or use of the Software, he hereby accepts and agrees to the terms of this

License Agreement.

In consideration of mutual covenants contained herein, and other good and valuable considerations, the receipt

and sufficiency of which is acknowledged, Multi-Tech Systems, Inc. does hereby grant to the Licensee a non-

transferable and non-exclusive license to use the Software and accompanying documentation on the following

conditions and terms: The software is furnished to the Licensee for execution and use on a single computer sys-

tem only and may be copied (with the inclusion of the Multi-Tech Systems, Inc. copyright notice) only for use

on that computer system. The Licensee hereby agrees not to provide or otherwise make available any portion of

this software in any form to any third party without the prior express written approval of Multi-Tech Systems,

Inc.

Licensee is hereby informed that this Software contains confidential proprietary and valuable trade secrets

developed by or licensed to Multi-Tech Systems, Inc. and agrees that sole ownership shall remain with Multi-

Tech Systems, Inc.

The Software is copyrighted. Except as provided herein, the Software and documentation supplied under this

agreement may not be copied, reproduced, published, licensed, sub-licensed, distributed, transferred, or made

available in any form, in whole or in part, to others, without expressed written permission of Multi-Tech

Systems, Inc. Copies of the Software may be made to replace worn or deteriorated copies for archival or backup

procedures.

Licensee agrees to implement sufficient security measures to protect Multi-Tech Systems, Inc. proprietary

interests and not to allow the use, copying or transfer by any means, other than in accordance with this

agreement. Licensee agrees that any breach of this agreement will be damaging to Multi-Tech Systems, Inc.

Licensee agrees that all warranties, implied or otherwise, with regard to this Software, including all warranties

of merchantability and fitness for any particular purpose are expressly waived, and no liability shall extend to

any damages, including consequential damages, whether known to Multi-Tech Systems, Inc. It is hereby ex-

pressly agreed that Licensee’s remedy is limited to replacement or refund of the license fee, at the option of

Multi-Tech Systems, Inc., for defective distribution media. There is no warranty for misused materials.

This package contains a compact disc. Neither this software nor the accompanying documentation may be

modified or translated without the written permission of Multi-Tech Systems, Inc.

This agreement shall be governed by the laws of the State of Minnesota. The terms and conditions of this

agreement shall prevail regardless of the terms of any other submitted by the Licensee. This agreement

supersedes any proposal or prior agreement. Licensee further agrees that this License Agreement is the

complete and exclusive statement of Agreement, oral, written, or any other communications between Multi-

Tech Systems, Inc. and Licensee relating to the subject matter of this agreement. This agreement is not as-

signable without written permission of an authorized agent of Multi-Tech Systems, Inc.

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Contents

1 Introduction...................................................................1

Product Description...........................................................................................................................................2

About This Manual ............................................................................................................................................2

MT128ZLX-ST/NT & Computer Operating Systems................................................................................2

MT128ZLX-ST/NT & Application Program Interfaces ............................................................................3

Safety Warnings.................................................................................................................................................3

Technical Specifications ....................................................................................................................................4

Features..............................................................................................................................................................5

2 Installation & Use in Windows 95 ................................6

MT128ZLX-ST/NT: Windows 95 Driver Procedures........................................................................................7

Windows 95 Installation...........................................................................................................................7

Verifying the Windows 95 Installation................................................................................................... 18

Configuring the MT128ZLX in Windows 95...........................................................................................19

Uninstalling MT128ZLX-ST/NT Drivers in Windows 95.......................................................................20

MT128ZLX: Using APIs in Windows 95......................................................................................................... 23

About APIs...............................................................................................................................................23

The NDIS API.................................................................................................................................. 23

The VCOMM API.............................................................................................................................23

The CAPI API..................................................................................................................................24

Intro to API Single-Channel and MultiLink Examples........................................................................... 24

Windows 95 NDIS : Single Channel Access Example ............................................................................. 25

Windows 95 NDIS: Dual Channel Access Example (MultiLink)............................................................ 29

Windows 95 Vcomm: Single Channel Access Example.........................................................................31

Windows 95 Vcomm: Dual Channel Access Example (MultiLink) ....................................................... 34

Windows 95 CAPI: Single Channel Access Example..............................................................................39

Windows 95 CAPI: Dual Channel Access Example (MultiLink)............................................................43

3 Installation & Use in Windows 98 ..............................48

MT128ZLX-ST/NT: Windows 98 Driver Procedures...................................................................................... 49

Windows 98 Installation.........................................................................................................................49

Verifying the Windows 98 Installation................................................................................................... 58

Configuring the MT128ZLX-ST/NT in Windows 98............................................................................... 59

Uninstalling MT128ZLX-ST/NT Drivers in Windows 98.......................................................................61

MT128ZLX: Using APIs in Windows 98......................................................................................................... 64

About APIs...............................................................................................................................................64

The NDIS API.................................................................................................................................. 64

The VCOMM API.............................................................................................................................64

The CAPI API..................................................................................................................................65

Intro to API Single-Channel and MultiLink Examples........................................................................... 65

Windows 98 NDIS : Single Channel Access Example ............................................................................. 66

Windows 98 NDIS: Dual Channel Access Example (MultiLink)............................................................ 70

Windows 98 VCOMM: Single Channel Access Example........................................................................ 72

Windows 98 Vcomm: Dual Channel Access Example (MultiLink) ....................................................... 76

Windows 98 CAPI: Single Channel Access Example..............................................................................81

Windows 98 CAPI: Dual Channel Access Example (MultiLink)............................................................85

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4 Installation & Use in Windows NT..............................90

MT128ZLX-ST/NT: Windows NT4 Driver Procedures...................................................................................91

Windows NT4 Installation ......................................................................................................................91

Verifying the Windows NT4 Installation.............................................................................................. 102

Configuring the MT128ZLX in Windows NT4...................................................................................... 104

Uninstalling the MT128ZLX-ST/NT Drivers in Windows NT4............................................................ 106

MT128ZLX: Using APIs in Windows NT......................................................................................................110

About APIs............................................................................................................................................. 110

The NDIS API................................................................................................................................ 110

The CAPI API................................................................................................................................111

Intro to API Single-Channel and MultiLink Examples......................................................................... 111

Windows NT4 NDIS: Single Channel Access Example........................................................................ 112

Windows NT4 NDIS: Dual Channel Access Example (MultiLink)...................................................... 117

Windows NT4 VCOMM: Single Channel Access (not supported) ...........................................................120

Windows NT4 VCOMM: Dual Channel Access (not supported).............................................................. 120

Windows NT4 CAPI: Single Channel Access Example ........................................................................121

Windows NT4 CAPI: Dual Channel Access Example (MultiLink).......................................................127

5 Installation & Use in Windows 2000 ........................137

MT128ZLX-ST/NT: Windows 2000 Driver Procedures................................................................................138

Windows 2000 Installation.................................................................................................................... 138

Verifying the Windows 2000 Installation .............................................................................................144

Configuring the MT128ZLX-ST/NT in Windows 2000......................................................................... 145

Uninstalling the MT128ZLX-ST/NT Drivers in Windows 2000........................................................... 147

MT128ZLX: Using APIs in Windows 2000...................................................................................................151

About APIs............................................................................................................................................. 151

The NDIS API................................................................................................................................ 151

The VCOMM API........................................................................................................................... 151

The CAPI API................................................................................................................................152

Intro to API Single-Channel and MultiLink Examples......................................................................... 152

Windows 2000 NDIS: Single Channel Access Example ....................................................................... 153

Windows 2000 NDIS: Dual Channel Access Example (MultiLink)..................................................... 159

Windows 2000 Vcomm: Single Channel Access Example................................................................... 162

Windows 2000 Vcomm: Dual Channel Access Example (MultiLink).................................................. 167

Windows 2000 CAPI: Single Channel Access Example........................................................................ 168

Windows 2000 CAPI: Dual Channel Access Example (MultiLink) ......................................................174

6 Installation & Use in Windows ME...........................181

MT128ZLX-ST/NT: Windows ME Driver Procedures.................................................................................. 182

Windows ME Installation......................................................................................................................182

Verifying the Windows ME Installation ............................................................................................... 193

Configuring the MT128ZLX-ST/NT in Windows ME...........................................................................194

Uninstalling the MT128ZLX-ST/NT Drivers in Windows ME .............................................................195

MT128ZLX: Using APIs in Windows ME..................................................................................................... 198

About APIs............................................................................................................................................. 198

The NDIS API................................................................................................................................ 198

The VCOMM API........................................................................................................................... 198

The CAPI API................................................................................................................................199

Intro to API Single-Channel and MultiLink Examples......................................................................... 199

Windows ME NDIS: Single Channel Access Example ......................................................................... 200

Windows ME NDIS: Dual Channel Access Example (MultiLink)....................................................... 204

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Windows ME Vcomm: Single Channel Access Example..................................................................... 206

Windows ME Vcomm: Dual Channel Access Example (MultiLink).................................................... 209

Windows ME CAPI: Single Channel Access Example.......................................................................... 212

Windows ME CAPI: Dual Channel Access Example (MultiLink) ........................................................217

7 Warranty, Service, & Tech Support..........................221

Limited Warranty ..........................................................................................................................................222

Upgrades and Tech Support.......................................................................................................................... 222

Service ............................................................................................................................................................222

Appendix A .....................................................................223

Regulatory Agency Information ....................................223

FCC Regulatory Statements........................................................................................................................... 224

Consumer Instructions .........................................................................................................................224

Product/Manufacturer Description...................................................................................................... 225

FCC Part 15 Statement........................................................................................................................... 225

Canadian Limitations Notice......................................................................................................................... 225

EMC, Safety, and Terminal Directive Compliance........................................................................................ 226

Appendix B: Technical Specifications.........................227

Appendix C: Troubleshooting ......................................230

Problem/Cause/Solution Dialogue................................................................................................................ 231

COM Port and IRQ Conflicts - General.......................................................................................................... 234

COM Port and IRQ Conflicts - Windows 95 .................................................................................................. 234

Appendix D: Using AT Commands ..............................235

Appendix E: ISDN Primer.............................................240

Introduction to ISDN..................................................................................................................................... 241

BRI ISDN........................................................................................................................................................ 241

PRI ISDN........................................................................................................................................................241

Digital End-to-End......................................................................................................................................... 242

ISDN Configuration .......................................................................................................................................242

ISDN Terminal Adapters – Internal or External...........................................................................................243

Interfaces for ISDN Devices: “U” or “S/T” ................................................................................................... 243

The Telco/Subscriber Responsibility Boundary ...........................................................................................243

ISDN Wiring: Standards & Pitfalls ................................................................................................................ 244

ISDN Lines and Multitple Devices................................................................................................................. 244

ISDN Connections.......................................................................................................................................... 244

Appendix F: Glossary of ISDN-Related Terms.............245

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Appendix G: Phone Jack Pin Assignments.................249

RJ45 pin-outs of U-Interface......................................................................................................... 250

RJ45 Pinouts of S/T Interface........................................................................................................ 250

1 Introduction

MultiMobile MT128ZLX User Guide 1 Introduction

2

Product Description

The MT128ZLX-ST/NT is a credit-card-size ISDN terminal adapter. It is plug-and-play compatible. The

MT128ZLX-ST/NT is a Type II PCMCIA (PC-card) device with a thickness of 5 mm. It complies with the

PCMCIA Standard Release 2.1 and JEIDA 4.2. The MT128ZLX-ST works with the “S/T” ISDN interface.

The MT128ZLX-NT works with the “U” ISDN interface. Otherwise the MT128ZLX-ST and the MT128ZLX-

NT are functionally equivalent.

The MT128ZLX is compatible with common ISDN telephony switch types, including NI-1, AT&T 5-ESS,

Nortel DMS-100, ETSI, and Japan INS-64. It uses Basic-Rate-Interface (ISDN-BRI) service and operates at

data speeds up to 128Kbps.

The MT128ZLX supports most common communications protocols (including V.110, V.120, PPP, MLP,

MLP+BOD, and HDLC Transparent).

The MT128ZLX supports common Application Program Interfaces like NDIS, CAPI 2.0, and VCOMM (for

Windows 95/98/2000/ME but not for Windows NT).

About This Manual

This User Guide explains how to install, configure, and operate your MT128ZLX-ST or MT128ZLX-NT

terminal adapter in each of five operating systems.

MT128ZLX-ST/NT & Computer Operating Systems

Procedures for installing, verifying, configuring, and un-installing the MT128ZLX are quite different for

each operating system. The use of Application Program Interfaces also differs significantly from one

operating system to another. For this reason, this manual contains a separate chapter for each operating

system. The operating systems are:

Windows 95 Windows 2000

Windows 98 Windows ME (Millenium Edition)

Windows NT

Before you can install the MT128ZLX in your computer under any operating system, you will need to

obtain information from your telephone company about your ISDN service. The information needed is

that which is specific to the way ISDN is implemented with the specific telephony equipment that your

telephone company uses in addition to specific information about your own individual ISDN account. You

will need:

SPIDs (North America only)

Switch Type

Voice Encoding scheme

Telephone Number(s)

MultiMobile MT128ZLX User Guide 1 Introduction

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MT128ZLX-ST/NT & Application Program Interfaces

The MT128ZLX-ST/NT operates in conjunction with three Application Program Interface software

packages: NDIS, VCOMM, or CAPI. The full names of these programs are as follows:

NDIS (Network Driver Interface Specification):

VCOMM (Virtual Communications Driver):

CAPI (Common ISDN Application Program Interface):

Each API contains software components that interact with the operating system (OS) of the computer in

which the MT128ZLX is installed. The “API Usage” section of each OS-specific chapter will present

examples of how the MT128ZLX can be used with these APIs in that particular OS. (The CAPI-compliant

program used in these examples is RVS-COM Lite.)

Each API adds communications functionality to the system. Each of the three APIs adds a different set of

features to the system, although the APIs have substantial functionality in common with each other.

Safety Warnings

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jacks are specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than cordless type) during an electrical storm. There may be a remote risk of electrical shock from

lightning.

Do not use the telephone to report a gas leak in the vicinity of that leak.

MultiMobile MT128ZLX User Guide 1 Introduction

4

Technical Specifications

Model Number: MT128ZLX-ST or MT128ZLX-NT

Dimensions: 54mm (W) x 85.6mm (L) x 5mm (H)

Weight: 1.225 oz. (35 g)

Power: +5V

±5%, @220mA

Power Consumption: 0.86 W (concurrent mode)

Cable/Connector: RJ-45 (telco end), 15-pin (to laptop PC)

PC Card Interface: PCMCIA Type II

Switch Compatibility: AT&T 5ESS, Nortel DMS-100, NI-1, ETSI

Operating Systems: Windows 95 (OSR2), Windows 98, Win NT,

Windows 2000, Windows ME

Term. Adapter Specs:

• Microsoft Plug-and-Play compatible

• Multiple signaling protocol compatibility with these ISDN protocols

and phone switches: NI-1, AT&T 5ESS, Nortel DMS-100, ETSI

• B-Channel speed support: 56 kbps and 64 kbps

• B-Channel protocols: V.120, X.75, Async-to-Sync PPP Conversion,

Multi-Link PPP (RFC1317) with channel bundling at 112kbps or ,

and HDLC Raw Data.

• Compatible with AT command set

• Windows-based configuration utility included

MultiMobile MT128ZLX User Guide 1 Introduction

5

Features

• Compatible with most laptop computers

• Compatible with Card and Socket Services

• Easy to install and use

• Card is hot swappable

• Supports popular OSs (e.g., Windows 95/98/NT/2000/ME)

• Windows-based configuration utility included

•==Microsoft Plug and Play (PnP) Compatible

•==Multiple signaling protocol compatibility with the following ISDN protocols and switches: NI-1, ETSI,

AT&T 5ESS and Nortel DMS-100

•==B-Channel speed support: 56Kbps and 64Kbps

•==B-Channel Protocol: V.120, X.75, Async-to-Sync PPP Conversion, Multi-Link PPP (RFC1317), and

HDLC raw data, V.110

•==Three Application Program Interfaces (APIs) are supported:

NDIS, CAPI, and VCOMM (VCOMM not supported for WinNT)

•==AT command set compatible

•==Windows-based configuration utility included.

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2 Installation & Use in Windows 95

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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MT128ZLX-ST/NT: Windows 95 Driver Procedures

Windows 95 Installation

NOTE: Before beginning the installation, you must obtain the following technical information from your

telephone company:

SPIDs (North America only)

Switch Type

Voice Encoding scheme

Telephone Number(s)

NOTE: As you begin this procedure, the MT128ZLX card should not be installed in the computer’s

PCMCIA slot. The setup.exe file must be run before the card is installed. Otherwise problems

will arise as Windows 95 detects the device.

1. For now, leave the MT128ZLX card out of the computer’s PCMCIA slot.

2. Insert the MT128ZLX Installation CD into the computer’s CD-ROM drive.

3. Using Windows Explorer, browse to the win9x directory on the MT128ZLX Installation CD.

4. Double-click on the Setup.exe file to launch the Configuration Utility Setup program.

At the Welcome screen, click Next>.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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5. At the Choose Destination Location screen, you can accept the default path or enter a different path at

which to install the Configuration Utility files.

Click Next>.

6. At the Select Program Folder screen, you can accept the default folder or select another folder into

which the program icons will be added.

Then click Next>.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

9

7. The Start Copying Files screen allows you one last chance to go back and change information that you

have provided in previous steps.

When satisfied with your settings, click Next> to begin copying files.

8. Progress screens will appear while files are being copied to your hard disk.

9. When prompted to install the Accelerator Pack, click Yes.

The Accelerator Pack updates the Dial-Up Networking software components to include ISDN

functionality.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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10. Click Yes to accept the license agreement.

11. You will be prompted to read the manufacturer’s documentation.

Click OK.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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12. At the Setup Complete screen, select Yes, I want to restart my computer now.

Click Finish.

13. When the restart process is complete, a message will appear indicating that “ISDN PC Card does not

exist,” meaning that the card is not in the computer’s PCMCIA slot. This is normal. After the drivers are

installed, this message will appear upon restart anytime the MT128ZLX card is not installed in its slot.

Click OK.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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14. Insert the MT128ZLX into the computer’s PCMCIA slot.

15. Windows 95 will detect the MT128ZLX card. The New Hardware Found wizard will display a series of

screens indicating that is has found new hardware and that it is installing the corresponding software.

MultiMobile MT128ZLX User Guide 2: Windows 95 Driver Procedures

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16. Go to Start | Settings | Control Panel. Select the Network icon. Select the Configuration tab.

Click Add.

17. At the Select Network Component Type screen, highlight Adapter and click Add.

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