ARKSCAN 2054A-LAN Quick Manual

Category
Routers
Type
Quick Manual
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
ARKSCAN 2054A-LAN
QUICK GUIDE (V1.1)
This document is to help you with the quickest way to get your Arkscan 2054A Ethernet/LAN printer up and running
on Windows.
THIS DOCUMENT IS FOR SETUP THE PRINTER ON WINDOWS ONLY. FOR MAC, PLEASE VISIT OUR WEBSITE.
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
Table of Contents
1. Prerequisite ................................................................................................................................................................ 3
2. Hardware setup .......................................................................................................................................................... 3
3. What is my printer’s IP address? ................................................................................................................................ 3
3.1 Printer tool to look up IP address........................................................................................................................ 3
3.2 Printer tool to look up IP address........................................................................................................................ 3
3.3 Print out the IP address ...................................................................................................................................... 5
3.4 Manually assign an IP address / Static IP............................................................................................................. 5
3.4.1 Fix the IP from your router .......................................................................................................................... 5
3.4.2 Change IP via already established Ethernet connection .............................................................................. 5
3.4.3 Change IP via USB connection ..................................................................................................................... 6
3.4.4 Change IP via web interface ........................................................................................................................ 6
3.5 Can’t find printer’s IP address ............................................................................................................................. 6
4 Create IP port for Printer ............................................................................................................................................ 7
5 Sharing the printer with your computers.................................................................................................................... 8
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
1. Prerequisite
We would suggest to setup the printer via USB port first, after the printer is confirmed working perfectly via the USB
port, and it can print a label perfectly, and then switches the PORT from USB to an IP port, which we believe it's the
quickest way to setup the LAN printer.
Please follow the first video on page to install the printer for USB connection.
https://www.arkscan.com/2054a-other-windows
and then follow the steps below to setup the IP connection with the printer.
2. Hardware setup
You need to have a network router or a network switch, and a Ethernet cable (known as RJ45) to setup the printer in
your network, both hardwares are not included with the product package. The printer must be joined the same
computer network as your computer (The computer where you are going to send print jobs to the printer) does. Two
things to ensure the printer is physically connected to the network:
2.1 Connect printer’s Ethernet port to your network router’s Ethernet port via an Ethernet cable.
2.2 Switch ON the printer by powering up the printer with the provided power supply.
3. What is my printer’s IP address?
Before you assign an IP port to the label printer, you need to figure out what the IP address of the printer in your
computer network. There are four ways to obtain the IP address.
3.1 Printer tool to look up IP address
You can go to your router or switch and find if the printer is listed there. This is router specific, and we are not able to
provide additional information to cover this. You can contact your router provider or Internet service provider for
additional help by using this method to locate the IP address of the printer.
3.2 Printer tool to look up IP address
You can use our ‘Configuration Tool for Windowsto scan your network and find if the printer is within your network and
what its IP address is. Please download the ‘Configuration Tool for Windows’ from this page:
https://www.arkscan.com/label-printer-2054A
After unzip the downloaded tool, then click “Diagnostic Tool.exe” (Figure 1) to run the
software which is shown in Figure #2.
Figure 1
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
From the main windows of the
tool (Figure 2), choose the
‘ETHERNET’ from Interface
(step #1), then click ‘Setup’
(step #2), then click on the
‘Discover’ button on the pop
up window (Figure #3) to scan
your network and retrieve the
IP address of the printer.
If the IP address of the printer
doesn’t come up, please
power off the printer and then
power on again, and wait
about 10 second to click on
the ‘Discover’ button.
To test if the printer is
accessible from your
computer, click on ‘Exit’ to
confirm (Step #4) the printer’s,
and click ‘Get button on
Figure 2 (Step #6) to retrieve
the printer’s configuration
data.
Figure #2
Figure #3
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
3.3 Print out the IP address
You may also to obtain the IP address of the printer by connecting the computer and the printer via an USB cable, and
then choose the ‘USB’ as the Interface, as shown on Figure 2, and click ‘Setup’ (step #2) to confirm the USB to computer
connection is good, and then click ‘Configuration Page’ on the tool to print out the IP address of the printer on your
paper label (assume you already loaded a 4x6” label inside the printer). You can ping the IP address of the printer from
your computer’s DOS command windows to test if the printer is reachable from your computer, a command will be like
this:
ping 192.168.1.100
3.4 Manually assign an IP address / Static IP
The default IP setting for the printer is enabled with DHCP, which means your network router will assign an IP address to
your printer automatically. However the assigned IP address can be updated by the router any time, such as, if you turn
off the printer and turn it back on, the printer’s IP address can be assigned for a differnet one, which means the previous
IP port setting for the printer won’t work anymore because the printer’s driver points to a wrong IP address. In order to
avoid this potential issue, you can set the IP address to static which means the assigned IP address will be dedicated for
this printer only, and it’s static, and it will not be changed by your router. There are four ways to make the IP address
static.
3.4.1 Fix the IP from your router
Some of the router has an option to assign a static IP address for a device from a router's setting. If your router
has this option, you can do that. This is router specific, we are not able to cover this topic.
3.4.2 Change IP via already established Ethernet connection
Assume your compuer where you run the Diagnostic Tool is
able to access the printer via ther Ethernet connection. On
the tool’s main screen, select 'ETHERNET' Interface, then
select 'Setup' as shown on Figure 2, then click 'Discover',
then highlight the found printer, then click 'Change IP' button
from another popup windows, then select 'Static IP' to assign
the IP address. Make sure there is no other device is using
the same IP addres, see below.
Figure #4
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
3.4.3 Change IP via USB connection
You can assign a static IP address to the printer, or
reset the printer to DHCP service via an USB cable.
Connect the printer to your comupter via an USB
cable, click ‘Ethernet Setup’ on the main windows of
the tool.
3.4.4 Change IP via web interface
Web interface to set the IP address is
another option as well, such as, access the
printer’s web interface by this link.
http://192.168.1.100
3.5 Can’t find printer’s IP address
The most common issue that the printer is not discoverable is, here are a list of the possible issue:
1. Your printer is in the main network, and your computer is connected to your guest network of your WIFI.
2. You printer is not in the same sub net as your computer.
3. Your network firewall blocks the port 9100
4. You printer was assigned a static IP address, and the IP address is not in the same sub net as your router’s or your
computer’s, please see 2.4 Manually assign an IP address / Static IP above on how to set the printer’s to DHCP or static
IP address.
Figure #5
Figure #6
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
4 Create IP port for Printer
Go to the printer driver that you installed with the USB interface under Printer and Scanner, the driver usually named as
4BARCODE 4B-2054A, and go to its Printer Property, and then click on Port tab, and follow the steps below:
And key in the IP address of the printer in ‘Printer Name or IP Address’ field (step #7).
Figure #7
Figure #8
ARKSCAN 2054A LAN LABEL PRINTER © 2020 ARKSCAN, LLC
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Email: supp[email protected] Please visit www.arkscan.com for live chat support and product updates
Click the checkbox of the IP port you just created, and then click ‘Apply’ to assign the IP port to the printer.
To test if the printer is working over our network connection, unplug the printer’s USB cable if it’s connected, and print a
label to the printer ‘4BARCODE 4B-2054A’.
5 Sharing the printer with your computers
One of the best features of the IP printer, it allows more than one
computer to print to the printer without switching printer’s USB
cable, you can share the printer within your network’s computers.
For the additional computer which it will share the same printer.
You don’t need to install the USB port first then switch to Ethernet
port later, you can just directly install the driver and create an IP
port for the printer since the printer is ready and the IP address of
the printer was already known. You choose ‘Network Ethernet or
WIFI’ option during the installation of the driver, and follow the of
flows to complete the driver installation.
Figure #9
Figure #10
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ARKSCAN 2054A-LAN Quick Manual

Category
Routers
Type
Quick Manual

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