Avid NEXIS NEXIS 2020.7 User guide

Avid NEXIS

®

Administration Guide

Version 2020.7

ii

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be

used in accordance with the license agreement.

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without permission of Avid. Reasonable care has been taken in preparing this guide; however, it may contain omissions, technical

inaccuracies, or typographical errors. Avid Technology, Inc. disclaims liability for all losses incurred through the use of this document.

Product specifications are subject to change without notice.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES,

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ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby

granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and

related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to

the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,

INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR

CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR

PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT

OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are

duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use

acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to

endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS

IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted,

provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in

supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted,

provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in

supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above

copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation,

and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific,

written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided " as

is" without express or implied warranty.

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Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice

is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting

documentation for such software.

THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER

THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY

OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of

“Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages

resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the

software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost

profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or

patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such

damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to

its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia,

Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow

“frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source

Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Software directory on the installation CD.

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid

Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial

computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the

U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant

to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid NEXIS, Avid NEXIS | Cloudspaces, AirSpeed, Eleven, EUCON,

Interplay, iNEWS, ISIS, Mbox, MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius,

Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United

States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp. which bears no

responsibility for Avid products. All other trademarks are the property of their respective owners. For a full list of Avid trademarks, see:

http://www.avid.com/US/about-avid/legal-notices/trademarks.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS

PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR

PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY

NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT

YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

Avid NEXIS Administration Guide Version 2020.7• Created 7/2/20 • This document is distributed by Avid in online

(electronic) form only, and is not available for purchase in printed form.

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Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1 Configuring and Managing the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Avid NEXIS Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Creating the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Binding Media Packs to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting the System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring DNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Securing the Avid NEXIS Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Avid NEXIS | Cloudspaces Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Securing Access to the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Changing the BMC Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Changing the Storage System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Enabling Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Upgrading the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing the System IP Address (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Restarting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2 Working with the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Navigation Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Action Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Canceling an Operation or Ignoring Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Filtering, Sorting, and Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Displaying the System Monitor View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Updating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Selecting Multiple Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Guidelines for Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Customizing the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring SNMP Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Downloading the MIB File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Enabling SNMP on the Avid NEXIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 3 Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Storage Group Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Creating Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Activating Avid NEXIS | Cloudspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Renaming Storage Groups (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Increasing a Storage Group’s Capacity (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Displaying Storage Group Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Deleting Storage Groups (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Workspace Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Media Pack Protection Methods (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Displaying Workspace Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Resizing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Duplicating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting Event Triggers for a Workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Managing User Access Privileges for Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Managing Folder Level Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Moving a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Displaying Cloudspaces Subscription Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

About Workspace Redistribution (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Managing Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Displaying Engine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Understanding Engine and Storage Controller Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Managing Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Displaying Controller Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Understanding Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Managing Media Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Displaying Media Pack Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Understanding Media Pack Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adding Unassigned Media Packs to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

About Removing Media Packs from Storage Groups (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing Media Packs from a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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Displaying Drive Details (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

SSD Health (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Disk Status (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Identifying the Slot Number for a Failing or Failed Drive (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . 76

Clearing a Foreign Disk Error (On-premises Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Unbinding Media Packs from the Avid NEXIS File System (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . 77

Removing Orphaned Media Packs (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 4 Managing Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

User Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Displaying User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Configuring External Authentication of Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Opening the LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Managing User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Adding User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Modifying User Group Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Deleting User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Displaying User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Managing Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Adding Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Displaying Bandwidth Limits Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Changing Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Deleting Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 5 Monitoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Monitoring System Component Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Monitoring Redistributions (On-premises Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Monitoring Client Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Displaying Event History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Managing System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Displaying System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

vii

Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Displaying Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Filtering Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Downloading Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Dumping All Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Deleting All Media Pack Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Disabling Media Pack Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Capturing System Information (Avid NEXIS Snapshots). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Working with Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Chapter 6 Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installing the Avid NEXIS Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Opening the Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using the Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Displaying Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Running Tests with the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Saving Disk Analyzer Test Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using the Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Retrieving Media Pack Flag Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Media Pack Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Chapter 7 Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Installing the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Logging Into the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Data Migration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Data Migration Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Migration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Transfer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Running the Data Migration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Transfer Queue and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using This Guide

The Avid NEXIS

®

software-defined storage system provides a high-performance distributed file

system that contains high-capacity shared media storage for workgroups of connected devices. This

user’s guide describes how to connect your client system to the storage system, mount Workspaces,

and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows

®

, Mac OS

®

X, and

Linux operating systems.The majority of screen shots in this document were captured on a Windows

system, but the information applies to all operating systems. Where differences exist, information on

the differences is provided.

The documentation describes the features and hardware of all models. Your system might not contain

certain features and hardware that are covered in this guide.

Who Should Use This Guide

This guide is intended for users who need to manage the Avid NEXIS media network. You should

have a basic understanding of how to use and manage the Windows operating system or the Mac OS

X systems, and you should be familiar with basic workgroup and network concepts.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

n

A note provides important related information, reminders, recommendations, and

strong suggestions.

c

A caution means that a specific action you take could cause harm to your

computer or cause you to lose data.

w

A warning describes an action that could cause you physical harm. Follow the

guidelines in this document or on the unit itself when handling electrical

equipment.

g

A user tip provides a helpful hint that can aid users in getting the most from their

system.

s

A shortcut shows the user keyboard or mouse shortcuts for a procedure or

command.

> This symbol indicates menu commands (and subcommands) in the order you

select them. For example, File > Import means to open the File menu and then

select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate

that you perform one of the actions listed.

If You Need Help

2

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is

especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was

published.

Always check online for the most up-to-date release notes or ReadMe because the online

version is updated whenever new information becomes available. To view the online

versions, visit the Knowledge Base at www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for

maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24

hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view

error messages, to access troubleshooting tips, to download upgrades, and to read or join online

message-board discussions.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can

access the documentation from the Knowledge Base site specific to your release. Download and

install Acrobat Reader before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient.

Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid

continually updates course content and offers new training delivery methods that accommodate your

pressured and competitive work environment.

(Windows), (Windows

only), (macOS), or (macOS

only)

This text indicates that the information applies only to the specified operating

system, either Windows or macOS.

Bold font Bold font is primarily used in task instructions to identify user interface items and

keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse

action. For example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as Interplay |

Production. In this document, the pipe is used in product names when they are in

headings or at their first use in text.

Symbol or Convention Meaning or Action

Avid Training Services

3

For information on courses/schedules, training centers, certifications, courseware, and books, please

visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID

(800-949-2843).

1 Configuring and Managing the System

An Avid NEXIS system can be deployed on-premises or completely in the Cloud:

This chapter describes how to complete the setup of a new Avid NEXIS system, whether Avid

NEXIS | Cloud Storage or an on-premises system (with or without Avid NEXIS | Cloudspaces). For

on-premises systems, this chapter assumes the hardware has already been installed in your

environment and updated from the factory version to the latest Avid NEXIS software version. For

instructions, see the Avid NEXIS Setup and Maintenance Guide.

This chapter also covers routine system management, including setting bandwidth limits, and

performing software upgrades.

Avid NEXIS Configuration Overview

To make an Avid NEXIS system fully usable to clients, do the following:

1. Create the file system. See “Creating the Avid NEXIS File System” on page 2.

2. [On-premises only] Bind Media Packs to the file system. See “Binding Media Packs to the File

System” on page 3. (For Avid NEXIS | Cloud Storage or Avid NEXIS | Cloudspaces Media

Packs, the Cloud performance bind option is applied automatically. Cloud Media Packs have an

initial status of Spare - Bound.)

3. Set the system time. See “Setting the System Time” on page 4.

4. Configure notification to send email to one or more accounts when a problem occurs. See

“Configuring the Notification Service” on page 4.

Deployment Method Description and Features

On-premises, with Cloud

storage optional

One or more Avid NEXIS chassis, with Engines (Enterprise or PRO) running an embedded

System Director or with Engines plus a System Director Appliance for system management.

You (or Avid Professional Services) install the system and the software.

• An on-premises system can have Storage Groups built from HDD and SSD Media Packs,

and optionally Cloudspaces.

• Cloudspaces are Workspaces that use cloud storage connected to your on-premises

storage. You manage the Cloudspaces through the same Management Console as the rest

of the on-premises system. Avid NEXIS | Cloudspaces is available on a new or existing

Avid NEXIS system running version 2019.4 or later. Cloudspaces are intended for near-

line storage, not real-time workflows such as Media Composer or Pro Tools.

Cloud only An Avid NEXIS | Cloud Storage system is deployed, configured, and managed completely in

the Cloud, with no hardware on-site at your location. Avid deploys (provisions) the Avid

NEXIS | Cloud Storage for you. After provisioning, complete the configuration as described

in this guide.

Creating the Avid NEXIS File System

2

5. Create one or more Storage Groups from the Media Packs, depending on your hardware and

what kind of Media Pack protections you want to use. See “Creating Storage Groups” on

page 35.

6. Create Workspaces within the Storage Groups. See “Creating Workspaces” on page 40.

7. Optionally, activate Avid NEXIS | Cloudspaces. See “Activating Avid NEXIS | Cloudspaces” on

page 36.

8. Create user or device accounts to allow clients to connect to Workspaces. You can do one or both

of the following:

- Create user accounts on the Avid NEXIS system itself (see “Managing Users and Groups”

on page 79).

- Configure Avid NEXIS to connect to an LDAP server to authenticate external users (see

“Configuring External Authentication of Users” on page 83).

In addition, see the following to make your system more secure and robust (some apply only to on-

premises systems):

• “Changing the Administrator Password” on page 5—Applies to all Avid NEXIS deployments

• “Configuring DNS Service” on page 6—Applies to all Avid NEXIS deployments

• “Changing the BMC Password” on page 8—Applies to on-premises only

• “Changing the Storage System Name” on page 11—Applies to on-premises only

• “Enabling Link Aggregation” on page 11—Applies to on-premises only

Creating the Avid NEXIS File System

Creating a new file system is the first step to making the storage space usable.

c

If a file system already exists, creating a new one permanently deletes it and all users, groups,

Workspaces, Storage Groups and other objects. All Media Packs are unbound; all other

settings, such as External Authentication and Notification Service, are cleared and must be

reconfigured after the new file system is created; and the Administrator (Management

Console) password (if changed) reverts to the default.

To create a new file system:

1. Open a browser and enter either the hostname (if DNS is configured) or the IP address of the

System Director.

The Management Console login window opens.

2. Enter the user name “administrator” and the administrator password and click Sign In.

3. In the navigation sidebar, click System, then Settings.

4. Click File System.

5. From the drop-down box, select Create New File System, then click Submit.

A confirmation screen appears, asking you to confirm the operation, which will destroy all

existing data (if any) on the Avid NEXIS system, and create a new file system.

6. Click OK.

The Results panel displays progress messages. When the file system is created, you can

complete the system configuration.

Binding Media Packs to the File System

3

Binding Media Packs to the File System

This section does not apply to Avid NEXIS | Cloud Storage.

After you have created an active file system in an on-premises system, bind the Media Packs to it.

Binding a Media Pack formats it to a specific performance capability, as follows:

• Scale-Out (512KB strip size)—Suitable for a broad variety of workflows up to the supported

client count for your Avid NEXIS model

• High Performance (1024KB strip size)—High-bandwidth media playback, such as UHD/4K

finish and color-correction workflows

• SSD—Ultra-high bandwidth media playback

Some bind options are available only on specific Engine types, as follows.

Media Pack performance types cannot be changed after the pack is bound. To change a Media Pack’s

performance type, unbind it and then rebind it as a different supported performance type, per the

previous table.

To bind Media Packs:

1. In the navigation sidebar, click Storage, then Media Packs.

2. Select a Media Pack.

3. Click Bind.

4. A warning dialog is displayed asking you to confirm the operation. Click OK.

5. In the Media Pack Bind Settings dialog box, choose the bind setting for the Media Pack.

6. Click Save.

When the Media Pack is bound, its icon changes from white to green, and the state is Spare -

Bound.

7. Create a Storage Group. See “Creating Storage Groups” on page 35.

Avid NEXIS Model Scale-Out High Performance SSD

Avid NEXIS | PRO  

Avid NEXIS | E2  

Avid NEXIS | E2 All-Mirror  

Avid NEXIS | E2 SSD  

Avid NEXIS | E4  

Avid NEXIS | E4 All-Mirror  

Avid NEXIS | E5  

Avid NEXIS | E5 All-Mirror  

Avid NEXIS | E5 NL  

Setting the System Time

4

Setting the System Time

For on-premises systems, you can configure the system time manually or use one or two external

NTP servers. (If you configure an NTP server and enter the system time manually, the NTP server

takes precedence.)

You typically set the system time or configure NTP servers during initial system setup, but you can

change the system time or the NTP server information (for example if the IP address of an NTP

server changed) at any time.

For Avid NEXIS | Cloud Storage, the system time and NTP Servers are configured automatically

during the Azure provisioning process. You can change the NTP server to one that is accessible from

Azure.

To set system time, or add or change and NTP server:

1. In the navigation sidebar, click System, then System Setup.

2. Click the Date/Time tab.

3. To configure an NTP server, check the box and enter the IP addresses or host names for up to two

NTP servers on your network.

4. To set the date and time manually:

a. Enter the current date and time in the fields (on-premises only).

b. Choose a time zone from the list.

5. Click Save.

A warning message asks you to confirm the action. Click OK, or click Reset to undo the

changes.

Configuring the Notification Service

The Notification service watches the system logs and sends email to one or more addresses you

configure. The service supports filters that allow you to specify the type of error message that

triggers an email notification and to set parameters for each type of error message—Error, Warning,

and Information messages.

You can configure Avid NEXIS to send notification emails for one or more of the following

subsystem categories and the severity level that will trigger notification:

• Server Control—Reports messages about internal operations, including problems saving

metadata to disk

• System Director—Reports messages about the Avid NEXIS file system, metadata, memory,

system drives, and the System Director IP address and networking

• Avid Storage General—Reports messages about Workspaces (such as changing its size),

password changes, Media Packs, and network communication errors detected by an Avid NEXIS

component

• Storage Manager General—Reports messages about general Media Pack operations, such as

initialization and status changes

Changing the Administrator Password

5

To configure the Notification Service:

1. In the navigation sidebar, click Users, then Notifications.

2. In the configuration panel, do the following:

a. Enter the IP address for your network’s SMTP (email) server.

b. (Optional) If your SMTP server uses a port other than 25 (default), enter the port number.

Port 25 is appropriate for most cases.

c. Enter at least one email address that will receive the notifications.

d. Click Save.

3. To add more than one name, click Add in the Contacts area. There is no enforced limit to the

number of contacts you can add.

a. Enter a name for the contact in the Name field. This can be any name you want to assign to

the user; it does not have to be the same as the email account name.

b. Enter a valid email address for the contact.

4. In the Filters panel, check the boxes according to which types of errors from which subsystems

you want the contacts to receive notice for.

5. Click Save.

- A confirmation message is displayed in the Results area.

- If you started or stopped the Notification Service, the Service State will change to reflect the

new service state.

6. (Optional) To test the notification settings, click Run Test.

The Results area displays the status (success or failure) of the test.

Changing the Administrator Password

The Avid NEXIS system has several passwords:

• The Administrator password, used when you log into the Management Console. For Avid

NEXIS | Cloud Storage the default password is set at the time of provisioning.

You can change this after creating a file system. This password is separate from the password

used to log into the Agent. Avid highly recommends that you set or change the Administrator

password when you configure a system.

• The password for the Agent. This password is used for initial system setup (on-premises only)

and for logging into the Agent.

n

The Agent password can also be used to log into the Management Console. This is intented behavior

to provide an emergency method of logging in to the system. Therefore, Avid recommends changing

both the Agent password (see the Avid NEXIS Setup and Maintenance Guide) and the Management

Console password.

• The password for the BMC (Baseboard Management Controller), which is a low-level process

on the Storage Controller that manages the BIOS, MAC addresses, and other internal functions

(on-premises only). See “Changing the BMC Password” on page 8.

Configuring DNS Service

6

The default BMC password is one of the following:

- For Controllers manufactured before April 1, 2020, the password is

se-admin

.

- For Controllers manufactured on or after April 1, 2020, the password is the last eight

characters of the Controller serial number.

For on-premises systems, the default password for the Management Console Administrator before a

file system has been created is one of the following:

• For systems manufactured before April 1, 2020 the default password is

se-admin

.

• For systems manufactured on or after April 1, 2020 the default password is the last eight

characters of the Controller serial number (printed on a label on the Controller housing. Partly

remove the Controller from the Engine to see the label).

If the file system exists, the default password is blank. For Avid NEXIS | Cloud Storage the default

password is set at the time of provisioning. Avid highly recommends that you set or change the

Administrator password when you configure an on-premises system.

See “Guidelines for Names and Passwords” on page 25 for valid password characters and the

maximum length.

To change the Administrator password:

1. In the navigation sidebar, click Users, then Administrator.

2. Type the current Administrator password in the Current Password field.

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Submit.

- The Administrator Password is changed to the new value.

- A confirmation message appears in the Results area.

n

If you forget the Administrator password you have created, contact Avid Customer Care.

Configuring DNS Service

For on-premises systems, if your network environment includes one or more Domain Name servers,

you can add the Avid NEXIS system to the DNS service, and add the DNS domain to Avid NEXIS.

This enables you to open the Management Console using the System Director host name, instead of

the IP address. Enabling DNS also allows you to use LDAP for external user authentication; for more

information, see “Configuring External Authentication of Users” on page 83.

g

For Avid NEXIS | Cloudspaces, you must configure DNS to access the external Cloud storage.

To configure DNS:

1. In the navigation sidebar, click System, then System Setup.

2. In the Domain Name Service area, enter the following information:

- The DNS domain for your organization. For Avid NEXIS | Cloudspaces, this is the domain

providing the external cloud storage.

- One or more IP addresses for the DNS servers separated by spaces

Securing the Avid NEXIS Infrastructure

7

- (Optional) Additional domains in your environment (if applicable) to search through when

trying to resolve a host name.

3. Click Save.

If you enter an invalid IP address, an error message is displayed.

4. Add the Avid NEXIS system to your DNS service.

Securing the Avid NEXIS Infrastructure

If your environment requires tight security, you can restrict access to the Management Console using

TLS (Transport Layer Security, often referred to as SSL) encryption, and you can change the BMC

password.

Avid NEXIS | Cloudspaces Security

If you plan to deploy Avid NEXIS | Cloudspaces (available with Avid NEXIS | FS Version 2019.4

and higher), you must configure DNS to allow communication to the cloud storage service (see

“Configuring DNS Service” on page 6). Communication to the Cloudspace originates from the Avid

NEXIS system; there are no inbound calls or connections.

Avid recommends that the Avid NEXIS system remain behind a firewall, configured to prevent all

inbound connections. To enable the necessary Cloudspaces connections, make sure the Avid NEXIS

system is allowed to make outbound connections to these addresses:

• Avid upstream server: api.ondemand.avid.com:443

• Avid storage in the cloud (depends on the region):

<Azure_storage_account_name>.blob.core.windows.net:443

All communication from the Avid NEXIS system to the cloud storage is encrypted during transit

with access controlled by an access key.

Securing Access to the Management Console

By default, the Management Console uses unencrypted HTTP. However, you can also run the

Management Console using HTTPS (TLS). When TLS is enabled, the Avid NEXIS generates a self-

signed certificate that prompts a browser warning.

To run the Management Console unencrypted:

t Open a browser and enter: http://<IP address>

The browser bar looks like the following:

To run the Management Console encrypted:

t Open a browser and enter: https://<IP address>

The browser bar looks like the following, but the traffic is being encrypted and is secure:

Securing the Avid NEXIS Infrastructure

8

Changing the BMC Password

This section does not apply to Avid NEXIS | Cloud Storage.

If your lab environment or company requires it, you can change the BMC password to prevent

unauthorized access to the hardware.

To change the BMC password:

1. Connect a computer or laptop to the Management Port on the Storage Controller, as shown:

2. Open a browser window and go to the address:

169.254.10.250

, which is the default IP

address of the BMC controller.

3. Log in using the user name

root

and the default BMC password (see “Changing the

Administrator Password” on page 5).

4. In the BMC interface, click the Configuration tab.

Securing the Avid NEXIS Infrastructure

9

5. Select Users from the pull-down menu.

6. Click Modify User.

Securing the Avid NEXIS Infrastructure

10

7. Click the Change Password checkbox, enter a new password in the Password and Confirm

Password fields, then click Modify.

8. Click OK.

9. Log out of the BMC interface.

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Avid NEXIS NEXIS 2020.7 User guide

Avid NEXIS NEXIS 2020.7 User guide

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