Avid NEXIS NEXIS 18.9 User guide

Avid NEXIS

®

Avid NEXIS Administration Guide

Version 18.9

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Legal Notices

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and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by

the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without

specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the

above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software

is provided " as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the

above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software

is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice

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AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS

FITNESS FOR ANY PARTICULAR PURPOSE.

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This product includes software developed by the University of California, Berkeley and its contributors.

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Portions of this software licensed from Paradigm Matrix.

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“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,”

including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s

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but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use

reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised,

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or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN

ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of

applicable videotape recorder decks, videodisc recorders/players and the like.”

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The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

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This product may include the JCifs library, for which the following notice applies:

the installation CD.

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

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U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software

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as applicable.

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Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are

registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission

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full list of Avid trademarks, see: http://www.avid.com/US/about-avid/legal-notices/trademarks.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING

WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED

WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH

SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

Avid NEXIS Administration Guide Version 18.9 • Created 9/27/18 • This document is distributed by Avid in online (electronic) form only,

and is not available for purchase in printed form.

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Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1 Configuring and Managing the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Cloud Setup Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Avid NEXIS Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Creating the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Binding Media Packs to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting the System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring DNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Securing the Avid NEXIS Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Securing Access to the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Changing the BMC Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Changing the Storage System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Enabling Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Upgrading the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2 Working with the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Opening the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Navigation Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Action Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Filtering, Sorting, and Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

System Monitor View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Updating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Guidelines for Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Customizing the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configuring System Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3 Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Storage Group Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Renaming a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Increasing a Storage Group’s Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Workspace Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Workspace Protection Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Displaying Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Resizing a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Duplicating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Deleting a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Renaming a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Setting Event Triggers for a Workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Managing User Access Privileges for Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Workspace Redistribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Managing Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Engines Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Displaying Engine Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Understanding Engine and Storage Controller Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Managing Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Controllers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Displaying Controller Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Understanding Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Managing Media Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Displaying Media Pack Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

About Media Pack Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adding Unassigned Media Packs to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

About Removing Media Packs from Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Removing Media Packs from a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying Drive Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

SSD Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Disk Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Identifying the Slot Number for a Failing or Failed Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Clearing a Foreign Disk Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Unbinding Media Packs from the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 4 Managing Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

User Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Changing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Displaying User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring External Authentication of Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Opening the LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Managing User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Adding User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Modifying User Group Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Deleting User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Displaying User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Managing Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adding a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Displaying Bandwidth Limits Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Changing a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Deleting a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 5 Monitoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Monitoring Redistributions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Monitoring Client Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Displaying Event History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Managing System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Displaying the System Logs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Clearing a System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Managing Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Displaying Media Pack Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Capturing System Information (Avid NEXIS Snapshots). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Working with Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Chapter 6 Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing the Avid NEXIS Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Opening the Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

vii

Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using the Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Displaying Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Running Tests with the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Saving Disk Analyzer Test Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using the Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Retrieving Media Pack Flag Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Media Pack Log Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 7 Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Logging Into the Data Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Data Migration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Data Migration Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Migration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Transfer Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Running the Data Migration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Transfer Queue and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Using This Guide

The Avid NEXIS

®

software-defined storage system provides a high-performance distributed file system that

contains high-capacity shared media storage for workgroups of connected devices. This user’s guide describes

how to connect your client system to the storage system, mount Workspaces, and configure your system for best

performance.

Unless noted otherwise, the material in this document applies to the Windows

®

, Mac OS

®

X, and Linux operating

systems.The majority of screen shots in this document were captured on a Windows system, but the information

applies to all operating systems. Where differences exist, information on the differences is provided.

The documentation describes the features and hardware of all models. Your system might not contain certain

features and hardware that are covered in this guide.

Who Should Use This Guide

This guide is intended for users who need to manage the Avid NEXIS media network. You should have a basic

understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you

should be familiar with basic workgroup and network concepts.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

n

A note provides important related information, reminders, recommendations, and strong

suggestions.

c

A caution means that a specific action you take could cause harm to your computer or cause you

to lose data.

w

A warning describes an action that could cause you physical harm. Follow the guidelines in this

document or on the unit itself when handling electrical equipment.

n

A user tip provides a helpful hint that can aid users in getting the most from their system.

n

A shortcut shows the user keyboard or mouse shortcuts for a procedure or command.

>This symbol indicates menu commands (and subcommands) in the order you select them. For

example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you

perform one of the actions listed.

(Windows), (Windows

only), (Macintosh), or

(Macintosh only)

This text indicates that the information applies only to the specified operating system, either

Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard

sequences.

2

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important

to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

Always check online for the most up-to-date release notes or ReadMe because the online version is

updated whenever new information becomes available. To view the online versions, visit the Knowledge

Base at www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or

hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24 hours per day, 7

days per week. Search this online Knowledge Base to find answers, to view error messages, to access

troubleshooting tips, to download upgrades, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can access the

documentation from the Knowledge Base site specific to your release. Download and install Acrobat Reader

before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid

understands that the knowledge you need to differentiate yourself is always changing, and Avid continually

updates course content and offers new training delivery methods that accommodate your pressured and

competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit

www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For

example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as Interplay | Production. In this

document, the pipe is used in product names when they are in headings or at their first use in

text.

Symbol or Convention Meaning or Action

1 Configuring and Managing the System

This chapter describes how to complete the setup of a new Avid NEXIS system after either physically installing it

and installing the software, as described in the Avid NEXIS Setup and Maintenance Guide, or provisioning anAvid

NEXIS Cloud Storage system. Avid has partnered with Microsoft Azure to offer cloud-based media storage.

To configure an Avid NEXIS Cloud Storage system, you must have a storage account either with Microsoft Azure

or with Avid, and a license from Avid. Avid will provision an Avid NEXIS Cloud Storage system for you.

This chapter also covers routine system management, including setting bandwidth limits, and performing software

upgrades.

Cloud Setup Prerequisites

To configure an Avid NEXIS Cloud Storage system, you need the following.

Avid NEXIS Setup Overview

To make an Avid NEXIS on-premise or Avid NEXIS Cloud Storage system fully usable to clients, do the

following:

1. Create the file system. See “Creating the Avid NEXIS File System” on page 2.

2. Bind Media Packs to the file system. See “Binding Media Packs to the File System” on page 2.

3. Set the system time. See “Setting the System Time” on page 3.

4. Configure notification to send email to one or more accounts when a problem occurs. See “Configuring the

Notification Service” on page 4.

5. Create one or more Storage Groups from the Media Packs, depending on your hardware and what kind of

Workspace protections you want to use. See “Managing Storage” on page 21.

Requirement Description or Comment

Azure subscription and credentials If you have your own Azure account, you must have the correct credentials

from Azure.

If Avid is provisioning the system for you, Avid will enter the credentials.

Avid NEXIS Storage Account Supplied either by Azure or Avid.

Avid NEXIS Cloud Storage License File Supplied by Avid.

2

6. Create user or device accounts to allow clients to connect to Workspaces. You can do one or both of the

following:

-Create user accounts on the Avid NEXIS system itself (see “Managing Users” on page 50).

-Configure Avid NEXIS to connect to an LDAP server to authenticate external users (see “Configuring

External Authentication of Users” on page 54).

7. Create Workspaces within the Storage Groups. See “Managing Storage” on page 21.

In addition, see the following to make your system more secure and robust (some apply only to on-premise

systems):

• “Changing the Administrator Password” on page 5

• “Configuring DNS Service” on page 5

• “Changing the BMC Password” on page 6

• “Changing the Storage System Name” on page 9

• “Enabling Link Aggregation” on page 10

Creating the Avid NEXIS File System

Creating a new file system is the first step to making the storage space usable.

n

If a file system already exists, creating a new one permanently deletes it and all users, groups, Workspaces,

Storage Groups and other objects. All Media Packs are unbound; all other settings, such as External

Authentication and Notification Service, are cleared and must be reconfigured after the new file system is created;

and the Administrator password (if changed) reverts to the default.

To create a new file system:

1. Open a browser and enter either the hostname (if DNS is configured) or the IP address of the System Director.

The Management Console login window opens.

2. Enter the user name “administrator” and the administrator password (default is se-admin) and click Sign

In.

3. In the navigation sidebar, click System, then Settings.

4. Click File System.

5. From the drop-down box, select Create New File System, then click Submit.

A confirmation screen appears, asking you to confirm the operation, which will destroy all existing data (if

any) on the Avid NEXIS system, and create a new file system.

6. Click OK.

The Results panel displays progress messages. When the file system is created, you can complete the system

configuration.

Binding Media Packs to the File System

After you have created an active file system, bind the Media Packs to it. For Avid NEXIS Cloud Storage, the only

option is Cloud performance and is applied automatically.

3

Binding a Media Pack formats it to a specific performance capability:

•High performance Media Packs are intended specifically for high-bandwidth media playback, such as UHD/

4K finish and color-correction workflows. Choose the strip size of 1024KB.

•Scale-Out performance Media Packs are suitable for a broad variety of workflows up to the supported client

count for your Avid NEXIS model. Choose the default strip size of 512KB.

•SSD performance Media Packs are available only on an Avid NEXIS | E2 SSD Engine and are intended for

playback of ultra high bandwidth media. Media Packs in this Engine type are bound automatically at a strip

size optimized for the best performance.

•For Avid NEXIS Cloud Storage, the only option is Cloud performance and is applied automatically.

Media Pack performance types cannot be changed while the pack is bound. To change a Media Pack’s

performance type, unbind it and then rebind it as a different performance type (not supported on Avid NEXIS | E2

SSD Engines or Avid NEXIS Cloud Storage.)

To bind the Media Packs:

1. In the navigation sidebar, click Storage, then Media Packs.

2. Select a Media Pack.

3. Click Bind.

4. A warning dialog is displayed asking you to confirm the operation. Click OK.

5. In the Media Pack Bind Settings dialog box, choose the bind setting for the Media Pack:

t Cloud systems—Only the Cloud bind setting is available

t 512KB Scale-Out Performance

t 1024KB High Performance

6. Click Save.

When the Media Pack is bound, its icon changes from white to green, and the state is Spare - Bound.

7. Create a Storage Group. See “Creating a Storage Group” on page 25.

Setting the System Time

For on-premise systems, you can configure the system time manually or use one or two external NTP servers. (If

you configure an NTP server and enter the system time manually, the NTP server takes precedence.)

You typi ca lly set t he s ystem tim e or conf ig ur e NTP s er ve rs d ur ing i ni tial sy st em setup, b ut yo u can c ha nge the

system time or the NTP server information (for example if the IP address of an NTP server changed) at any time.

For Avid NEXIS Cloud Storage, the system time and NTP Servers are configured automatically during the Azure

provisioning process. You can change the NTP server to one that is accessible from Azure.

To set system time, or add or change and NTP server:

1. In the navigation sidebar, click System, then System Setup.

2. Click the Date/Time tab.

3. To configure an NTP server, check the box and enter the IP addresses or host names for up to two NTP servers

on your network.

4

4. To set the date and time manually:

a. Enter the current date and time in the fields (on-premise only).

b. Choose a time zone from the list.

5. Click Save.

A warning message asks you to confirm the action. Click OK, or click Reset to undo the changes.

Configuring the Notification Service

The Notification service watches the system logs and sends email to one or more addresses you configure. The

service supports filters that allow you to specify the type of error message that triggers an email notification and to

set parameters for each type of error message—Error, Warning, and Information messages.

You ca n c onfig ur e Avid NEX IS to se nd notification emails for one or more of the following subsystem categories

and the severity level that will trigger notification:

•Server Control — Reports messages about internal operations, including problems saving metadata to disk

•System Director — Reports messages about the Avid NEXIS file system, metadata, memory, system drives,

and the System Director IP address and networking

•Avid Storage General — Reports messages about Workspaces (such as changing its size), password changes,

Media Packs, and network communication errors detected by an Avid NEXIS component

•Storage Manager General — Reports messages about general Media Pack operations, such as initialization

and status changes

To configure the Notification Service:

1. In the navigation sidebar, click Users, then Notifications.

2. In the configuration panel, do the following:

a. Enter the IP address for your network’s SMTP (email) server.

b. (Optional) If your SMTP server uses a port other than 25 (default), enter the port number. Port 25 is

appropriate for most cases.

c. Enter at least one email address that will receive the notifications.

d. Click Save.

3. To add more than one name, click Add in the Contacts area. There is no enforced limit to the number of

contacts you can add.

a. Enter a name for the contact in the Name field. This can be any name you want to assign to the user; it

does not have to be the same as the email account name.

b. Enter a valid email address for the contact.

4. In the Filters panel, check the boxes according to which types of errors from which subsystems you want the

contacts to receive notice for.

5. Click Save.

-A confirmation message is displayed in the Results area.

-If you started or stopped the Notification Service, the Service State will change to reflect the new service

state.

6. (Optional) To test the notification settings, click Run Test.

The Results area displays the status (success or failure) of the test.

5

Changing the Administrator Password

For on-premise systems, the default password for the Management Console Administrator is se-admin before a

file system has been created. If a file system exists, the default password is blank. The Administrator password for

Avid NEXIS Cloud Storage is set at the time of provisioning.

Avid highly recommends that you set or change the Administrator password when you configure an on-premise

system. ]

See “Guidelines for Names and Passwords” on page 18 for valid password characters and the maximum length.

To change the Administrator password:

1. In the navigation sidebar, click Users, then Administrator.

2. Type the current Administrator password in the Current Password field.

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Submit.

-The Administrator Password is changed to the new value.

-A confirmation message appears in the Results area.

n

If you forget the Administrator password you have created, contact Avid Customer Care.

Configuring DNS Service

This section does not apply to Avid NEXIS Cloud Storage.

If your network environment includes one or more Domain Name servers, you can add the Avid NEXIS system to

the DNS service, and add the DNS domain to Avid NEXIS. This enables you to open the Management Console

using the System Director host name, instead of the IP address. Enabling DNS also allows you to use LDAP for

external user authentication; for more information, see “Configuring External Authentication of Users” on

page 54.

To configure DNS:

1. In the navigation sidebar, click System, then System Setup.

2. In the Domain Name Service area, enter the following information:

-The DNS domain you want the Avid NEXIS system to join, without the top level domain.

(For example, if your domain name is Example.com, enter Example in the domain name field, but not

“.com”.)

-One or more IP addresses for the DNS servers in your environment, separated by spaces

-(Optional) Additional domains in your environment (if applicable) to search through when trying to

resolve a host name.

3. Click Save.

If you enter an invalid IP address, an error message is displayed.

4. Add the Avid NEXIS system to your DNS service.

6

Securing the Avid NEXIS Infrastructure

If your environment requires tight security, you can restrict access to the Management Console using TLS

(Transport Layer Security, often referred to as SSL) encryption, and you can change the BMC password.

Securing Access to the Management Console

By default, the Management Console uses unencrypted HTTP. However, you can also run the Management

Console using HTTPS (TLS). When TLS is enabled, the Avid NEXIS generates a self-signed certificate that

prompts a browser warning.

To run the Management Console unencrypted:

t Open a browser and enter: http://<IP address>

The browser bar looks like the following:

To run the Management Console encrypted:

t Open a browser and enter: https://<IP address>

The browser bar looks like the following, but the traffic is being encrypted and is secure:

Changing the BMC Password

This section does not apply to Avid NEXIS Cloud Storage.

The Avid NEXIS system has several passwords:

•The Administrator password, used when you log into the Management Console. You can change this at any

time.

•The password you use for initial system setup (

se-admin

for on-premise systems).

•The password for the BMC (Baseboard Management Controller), which is a low-level process on the Storage

Controller that manages the BIOS, MAC addresses, and other internal functions (on-premise only).

By default, the BMC password has been set at the factory to be the same as the system setup password (

se-

admin

), but this could be a security concern in some environments.

If your lab environment or company requires it, you can change the BMC password to prevent unauthorized

access to the hardware.

7

To change the BMC password:

1. Connect a computer or laptop to the Management Port on the Storage Controller, as shown:

2. Open a browser window and go to the address:

169.254.10.250

, which is the default IP address of the BMC

controller.

3. Log in using the user name

root

and the password

se-admin

.

4. In the BMC interface, click the Configuration tab.

8

5. Select Users from the pull-down menu.

6. Click Modify User.

7. Click the Change Password checkbox, enter a new password in the Password and Confirm Password

fields, then click Modify.

9

8. Click OK.

9. Log out of the BMC interface.

Changing the Storage System Name

This section does not apply to Avid NEXIS Cloud Storage.

The Storage System name represents all the Avid NEXIS Engines (and the System Director Appliance, if

applicable) operating as one shared-storage system.

The name can be up to 31 English alphanumeric characters long, any combination of upper and lower case (a-z

and A-Z), can contain a dash or hyphen (-), and must start and end with a letter or number.

Renaming the system requires a reboot. You might want to perform this change when clients are not connected

and actively using the system.

n

Change all the non-System Director Engines first, then change the SDA or Engine running the System Director

last.

10

To change the Storage System Name:

1. In the navigation sidebar, click System, then System Setup.

2. Select any Engine not running the System Director. Click System.

3. Enter a new name into the Storage System Name field, then click Save.

A confirmation message is displayed stating that the system might reboot. Click OK.

When the system reboots, a message is displayed stating that the system is rebooting and will attempt to

reconnect. The amount of time remaining until reconnection is displayed and counts down in real time.

When the remaining time has elapsed, you can log into the Management Console again.

4. Repeat this procedure on all Engines except the SDA or the one running the System Director.

5. Change the Storage System Name on the SDA or the Engine running the System Director. Make sure this is

the last Engine to be changed.

When the last Engine has rebooted, clients can reconnect to the system. Users might need to refresh the host

list in the Client Manager to see the new name.

Enabling Link Aggregation

This section does not apply to Avid NEXIS Cloud Storage.

If your environment supports and requires it, you can configure link aggregation (also called redundant

networking, NIC teaming, link bundling, or port trunking) on the network ports on each controller, which provides

redundancy in case one network port fails. The Avid NEXIS implementation follows the Link Aggregation

Control Protocol (LACP) standard. (Link aggregation is not supported on Avid NEXIS | PRO.)

LACP is supported in systems with one or two Controllers, but if two Controllers are present, it is enabled on

both. The Ethernet ports on all installed Controllers must be connected to one or more supported switches.

In a configuration with multiple Engines or a System Director Appliance, you enable LACP on each Engine and

the System Director Appliance individually, in any order. Furthermore, you can choose which chassis have LACP

enabled. For instance, you can enable LACP only on the Engine running the System Director (or the System

Director Appliance), or on all Engines (and the System Director Appliance), or any combination, based on your

needs.

The overall procedure for enabling LACP is as follows:

1. Enable LACP on the switch.

2. Enable LACP on the Avid NEXIS.

3. Connect the cables between the switch and the Avid NEXIS.

n

Enabling link aggregation is a disruptive process that temporarily causes loss of connection. Therefore Avid

recommends enabling LACP during initial system setup and configuration, or during a maintenance window, and

connecting a computer to the Management Port on the target Engine or SDA to maintain access.

To enable link aggregation:

1. Enable link aggregation on the connected switch or switches. For more information, see the Avid NEXIS

Network and Switch Guide.

c

The switch will lose connectivity to the NEXIS system until LACP is enabled on Avid NEXIS and the cables

are connected.

11

2. Connect a computer to the Avid NEXIS Engine or SDA via the Management Port.

3. In the navigation sidebar, click System, then System Setup.

4. Click Interfaces.

5. In the Data Interface section, check the box for Link Aggregation.

6. Click Save.

A warning confirmation message warns you that the engine might reboot. Click OK.

When the system restarts, link aggregation is enabled on the network ports on all installed controllers.

If an error occurs with the LACP configuration, a status message is displayed.

7. Connect cables from both NIC ports on the Controllers to the LACP-enabled switch. See the Avid NEXIS

Setup and Maintenance Guide for example LACP cable configurations.

8. Repeat steps 2 through 7 on all chassis (Engines or SDA) on which you want LACP enabled.

To disable link aggregation:

1. In the navigation sidebar, click System, then System Setup.

2. Click Interfaces.

3. In the Data Interfaces section, uncheck the box for Link Aggregation.

4. Click Save.

A confirmation message warns you that the engine might reboot. Click OK.

When the system restarts, link aggregation is disabled on the network ports on all installed controllers.

To verify or monitor the status of link aggregation on the controllers, see “Managing Controllers” on page 43.

Upgrading the System

This section does not apply to Avid NEXIS Cloud Storage.

When new releases of the Avid NEXIS software are available, you can upgrade the Avid NEXIS clients and

system to take advantage of new features and bug fixes.

All the system components (Engines and System Director Appliance, if applicable) are updated at the same time,

through one operation.

To upgrade an Avid NEXIS System:

1. On your local computer, download the new software from Avid, using your support account.

2. Unzip the software on your computer.

3. In the navigation sidebar, click System, then System Setup.

4. Click the Install tab.

5. Click Choose File (or Browse on Firefox), navigate to the location of the software kit contents that you just

unzipped, and select the .bin file.

6. Click Upgrade.

The kit is installed on each member of the system, and each reboots in turn. The System Manager remains

open, displaying a series of status updates about the upgrade process, and a reboot countdown, until the last

component has rebooted. (The countdown text is always centered on the display; if it is in the way, try

resizing your browser window until it no longer obscures the Results panel.)

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Avid NEXIS NEXIS 18.9 User guide

Avid NEXIS NEXIS 18.9 User guide

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