Masport NAPLES Owners & Installation

Brand: Masport

Model: NAPLES

Category: Fireplaces

Type: Owners & Installation

This manual is also suitable for

MasportInbuiltGasFireplace -1-

MasportInbuiltGasFireplace -2-

MASPORTINBUILTGASFIREPLACE

TOTHENEWOWNER

Congratulations!Youaretheownerofastate-of-the-artGasInbuiltbyMasport.TheMasport

GasFireplaceSeriesofhandcraftedapplianceshasbeendesignedtoprovideyouwithall

thewarmthandcharmofafireplaceattheflickofaswitch.Thismodelhasbeenapproved

by the Australian Gas Association for both safety and efficiency.  As it also bears the

Masport brand, itpromises to provide you with economy, comfort and security for many

troublefreeyearstofollow.

Please take a moment now to acquaint yourself with these instructions and the many

featuresofyourMasportFireplace.

Thisbookcontainsimportantinformation.Pleasekeepitinasafeplacefor

futurereference.

THEINSTRUCTIONSINTHISMANUALAPPLYTO;

MASPORTINBUILT-SEVILLEANDNAPLESGASFIRES

THEMODELSCOVEREDARE:-

MG5000INBUILTLP,forusewithLiquidpropanegas(LPG)

ANDMG5000INBUILTNG,forusewithNaturalgas

MasportInbuiltGasFireplace -3-

TABLEOFCONTENTS

Contents Page

InstallationRequirements

WiringDiagram..........................................4

Safety .... ...................................................5

GasPipeTesting .......................................5

Importantrequirements..............................5

Specifications.............................................5

CopyofLightingPlateInstructions ............6

MinimumFireplaceClearances .................7

ClearancestoCombustibles......................7

InstallationInstructions

MaterialsRequired....................................6

InstallationSequence ................................6

Fluing .... ...................................................8

FireInstallation ..........................................8

Combustion&VentilationAir.....................8

GasConnections .......................................8

FasciaInstallation-Mantel........................9

-Bevelled...................10

FlushFront...............................................11

ContentsPage

BayFront ................................................11

EmberInstallation....................................12

GasPressureTest...................................12

OptionalWallThermostat........................13

OptionalRemoteControl .........................13

OperatingInstructions

OperatingInstructions..............................13

LightingProcedure...................................13

ShutdownProcedure................................14

FirstFire. .................................................14

ConvectionFanOperation.......................14

NormalOperatingSoundsof

GasAppliances ..................................14

Maintenance

GeneralMaintenance...............................15

Servicing .................................................15

LogReplacement.....................................16

GlassGasket ...........................................16

GoldPlatedTrim......................................16

DoorGlassReplacement.........................16

FanMaintenance.....................................16

Troubleshooting.......................................18

MasportInbuiltGasFireplace -4-

MILLIVOLTWIRINGDIAGRAM

240VWIRINGDIAGRAM

MasportInbuiltGasFireplace -5-

IMPORTANT:

SAVETHESEINSTRUCTIONS

The Masport Gas Fireplace must be installed in

accordance with these instructions. Carefully read all

the instructions in this manual first. Consult the

"authorityhavingjurisdiction"todeterminetheneedfor

apermitpriortostartingtheinstallation.

Note: Failure to follow these instructions could

cause a malfunction of the heater, which

couldresultindeath,seriousbodilyinjury,

and/or propertydamage.Failuretofollow

these instructions may also void your fire

insuranceand/orwarranty.

FORYOURSAFETY

This appliance requires air for proper combustion.

Always provide adequate combustion and ventilation

air.

MATERIALS and INSTALLATION are to comply with

AG601,NZS5261andallrelevantbuilding,gas-fitting,

electricalandotherStatutoryRegulations.

INSTALLATIONMUSTBECARRIEDOUTONLYBY

ANAUTHORIZEDPERSON.

GASPIPETESTING

The appliance must be isolated from the gas supply

pipingsystembyclosingitsindividualmanual shutoff

valve (not supplied with heater) during any pressure

testingofthegassupplypipingsystemattestpressures

equaltoorgreaterthan3.45kPa.

SPECIFICATIONS

Specifications: 35MJ/h

Fuel: NaturalGasorPropane

Electrical: 230-250voltsACsystem

Fan/Blower 2speed

Logs: Ceramicfibre,4perset

Beforeinstallationcommences,checkthedataplateon

theappliancetoverifythatitisthecorrecttypetosuit

your gas and also that the gas consumption rate is

correctforyourapplication.

IMPORTANTREQUIREMENTS

InstallationandrepairistobecarriedoutONLYby

anauthorizedperson.

1) Theapplianceinstallationmustconformwithlocal

codesorintheabsenceoflocalcodes,toAG601,

NZS5261.ThisapplianceMUSTbeinstalledbyan

authorizedgasfittertechnicianonly.

2) Installation and repair should be done by an

authorizedservicepersonoragency.

3) Theapplianceshouldbeinspectedbeforeuseand

atleastannuallybyanauthorizedserviceperson.

More frequent cleaning may be required due to

excessivelintfromcarpeting,beddingmaterial,etc.

Itisimperativethatcontrolcompartments,burners

and circulating air passageways of the appliance

arekeptcleanandfreefromexcessivelint.

4) See general construction and assembly

instructions.Thisappliancemayonlybeinstalledin

avented,non-combustiblefireplace.Theappliance

and flue should be enclosed when installed or

passingthroughalivingarea,wherechildrenmay

comeincontactwithit.

5) Always connect this fireplace to a flue pipe

terminating outside the building envelope. Never

venttoanotherroom.Makesurethatthefluepipe

is properly sized and is of adequate height to

providetheproperdraft.

6) Inspectthefluingsystemannuallyforblockageand

anysignsofdeterioration.

7) If the glass is removed for servicing it must be

replacedpriortooperatingtheappliance.

8) To prevent injury, do not allow anyone who is

unfamiliar with the operationto use the fireplace.

9) Alwaysturnoffthegasvalvebeforecleaning.For

relighting, refer to lighting instructions. Keep the

burnerandcontrolcompartmentcleanbybrushing

and vacuuming at least once a year.

Whencleaningthelogs,useasoftcleanpaintbrush

as the logs are fragile and easily damaged.

10)Cleanappliancewithadampcloth(neverwhenunit

ishot).Neveruseanabrasivecleaner.Theglass

shouldbecleanedwithagasfireplaceglass

cleaner.

11)Makeaperiodiccheckofburnerforproperposition

and condition. Visually check the flame of the

burner periodically, making sure the flames are

steady,notliftingorfloating.Ifthereisaproblem

callanauthorizedserviceperson.

MasportInbuiltGasFireplace -6-

MATERIALSREQUIRED

Nomainsvoltageelectricpowersupplyisrequiredforthegascontroltooperate.A240VoltACpowercordishooked

uptothefanswitchandblower.Plug3-wirecordintoasuitablereceptacle.Donotcutthegroundterminaloffunderany

circumstances.

Whenconnectedwith240volts,theappliancemustbeelectricallygroundedinaccordancewithlocalcodes.

INSTALLATIONSEQUENCE

TheMasportGasInsertisinstalledinthestepsaslistedbelow.Detailedinstructionsfollow.

1) Checktheclearancestoensurethatthefirewillfitthefireplacerecessandclearancestocombustibleswillbe

maintained.Seepage7.

2) Preparethefireplacerecess.Seepage7.

3) Installtheflueorflexi-linerinaccordancewithAG601orNZS5261,refertoinstructionsprovidedwiththefluekit.

4) Installthegasfireintothefireplacerecessandconnecttothefluesystem.Seepage8.

5) Makethegasconnectionsandelectricalconnectionforfan.Seepage8.

6) Assembleandinstallthefasciaandfanswitchetc.Seepages9&10.

7) Removetheglass/windowandinstalltheembersetc.Seepage10&11.

8) Re-installtheglassfront(FlushorBay).Seepages10&11.

9) Installlouvres(FlushorBay).

10) Final check: Beforeleaving this unit with the customer, the installer must ensure that the appliance is firing

correctly.Thisincludes:

a) Checkingthemanifoldpressure.Seepage11.

b) Clockingtheappliancetoensurethecorrectfiringrate.

c) Adjustingtheprimaryair,ifrequired,toensurethattheflamedoesnotcarbononthecomponents.

d) Ensuringthattheflueisdrawingcorrectly.

(CopyofLightingInstructionplate)

MasportInbuiltGasFireplace -7-

INSTALLATIONREQUIREMENTS

Forsafeinstallationthefollowingmattersmustbeattended

to;

• The fireplace and chimney must be thoroughly cleaned

andcheckedforsoundness.



• The chimney must not connect to a solid fuel-burning

appliance.



• The fireplace recess must have a non-metallic heat

resistant surround (e.g. masonry) extending at least

550mmeachsideoftherecesscenterlineandupatleast

to the mantel above the base of the fireplace recess.

• Afluepipeorflexilinermustbefittedrightupthechimney

andexitatthetopandbeterminatedwithanapproved

gascowl.

CLEARANCES

TheminimumfireplaceclearancesfortheMasportInbuilt

Gasfiresareshowninthefollowingdiagram:

Masonryfireplaces

Measurethefireplacerecessandremovebricksasnecessary

toacceptthefireboxoutercase.Clearawayanylooserubble

andinspectbeforeinstallingthefireplace.

AllMasportheatersaretestedtoNewZealandand

Australianstandards.Clearancesareforfirehazard

only.Fordurabilityoffinishesandsurfacesyou

shouldcontacttherelevantmanufacturerfortheir

specification.Masportacceptsnoresponsibility

forthedeteriorationofsurface’sorfinishes.

NONMASONRYFIREPLACERECESS

(ZEROCLEARANCEINSTALLATION)

RefertotheZeroClearanceKitManualfordetailson

installationsinnon-masonryrecesses.

ClearancestoCombustibles(mm)

FasciaType; Mantel Bevelled

(Shown)

(FromUnit)

Sides A225225

Ceiling B15001500

Mantel C10001150

(FromFascia)

(648x842)(682x842)

Sides D10039

Ceiling E14101345

Mantel F350425

ThefollowingareforbothFasciaoptions;

Max.MantelWidth G 305

HearthHeight H 0

HearthDepth I 405∗

HearthWidth J 1000

∗

∗∗

∗HearthDepth“I”canbereducedto300mmif

HearthHeight“H”isincreasedtoamin.Of

30mm.

NOTE:Mantelclearancesandhearthrequirementsfor

Installation into a Zero Clearance Kit are different.

Please refer to the Zero Clearance Kit Manual for

details.

MasportInbuiltGasFireplace -8-

FLUING

THE APPLIANCE MUST NOT BE CONNECTED TO A

CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL

BURNINGAPPLIANCE.

This appliance is designed to attach to a 100mm

diameter type B-Vent or approved flexi-liner or listed

gas fuel type flue liner running the full length of the

chimney. A minimum flue height of 3.6m is

recommended. B-Vent must be supported by a flue

support-suppliedbyfluemanufacturer.TheMasport

Insert incorporates its own internal draft hood, so no

additionalexternaldrafthoodisrequired.

Periodicallycheckthattheflueisunrestrictedandan

adequatedraftispresentwhentheunitisinoperation.

FlueSpillage

A“spillage”testmustbemadebeforetheinstalledunit

isleftwiththecustomer.

ThefluedraughtonAustralianmodelscanbechecked

byholdingalightedmatchjustinsidetheopenendof

thespilltubeaftertheheaterhasbeenrunningforat

leastfiveminutes.

Startallexhaustfansinthehomeandthencloseall

externaldoorsandwindows.

Thetube,approximately12mmdiameter,islocatedat

thetoprighthandcorneroftheoutercabinet(behind

the top louvre assembly). If the match flame is not

drawnintothetubebutisblownbackoutwardstheflue

systemisnotdrawingcorrectly,(refertothediagram

below). Do not operate the heater with inadequate

draught as dangerous combustion products could be

dischargedintotheroom.



InstalltoAG601,NZS5261orlocalcodes.

FireInstallation

1) Slide the fireplace into the recess and adjust the

case position so that it is level and its front top

flange is in line with the face of the surround.

Where seismic restraint is necessary, screw the

bottom of the case to the base of the fireplace

recess.

2) Ifspaceabovethecaseforpositioningandfixing

theflueislimited,accesscanbeprovidedbyfirst

removingthe top louvre by lifting it upwards and

outwards.

3) Thenremovethe2screwsholdingthetopsliding

panellocatedateachsideofthefire.Thetopfront

sectionofthecasecannowslideoutasillustrated

belowtoincreaseaccess.

4) Attachthefluetothefluespigotonthedrafthood.

The flue collar of the appliance will fit inside a

standardflueandmaybefasteneddirectlytothe

fluebysheetmetalscreworaB-Vent,singlewall

flueconnector.

5) Oncetheflueisconnected,reassemblethefire.

Note: Finalgasconnectionshouldbeafterunitis

in place to avoid damage to line when

pushingtheunitintoposition.

CombustionandVentilationAir

WARNING:Thisapplianceneedsfreshairforsafe

operationandmustbeinstalledwithprovisionsfor

adequatecombustion and ventilation air available

totheroominwhichitistobeoperating.

Airforcombustionisdrawninthroughthefrontofthe

unit;therefore,thefrontoftheunitmustbekeptclearof

anyobstructions.

GASCONNECTION

GASCONNECTIONWARNING:

Onlypersonslicensedtoworkwithgaspipingmay

make the necessary gas connections to this

appliance.

Thegasconnectionsare3/8”flareforNZand1/2"flare

forAustralia.

MasportInbuiltGasFireplace -9-

1) Locate the center point where the flue will pass

throughthechimneyabove theappliance.  Move

theapplianceintotheexactlocationwhereitisto

beinstalled.EnsurethattheInsertislevel.

2) Twoeasilyaccessibletestpointsareprovidedon

the front of the gas control valve, and is easily

accessible for a test gauge connection (See

diagramonpage11).

3) Oncethegashasbeenconnected,ensurethatthe

pilotvalveisinlinewiththeburner.

CAUTION:Iftheglasshasbeenremovedforservicing,

itmustbereplacedpriortooperatingtheappliance.

FASCIAINSTALLATION

MantelFascia

1) Laythefasciapanelsflat,facedownonsomething

softsotheydon'tscratch.

2) Takethetopmantelandaligntheholesinitwith

the holes in the side panels. Using the flat head

screwsprovided,attachthetopofthesidepanel’s

tothemantel(theholesinthemantelareslightly

largerthantheholesinthesidepaneltofacilitate

easierinstallation).SeeFig1.

Fig1

RearView

Hint:Don'ttightenthescrewsdowncompletelyatthis

point,continueonwithsteps3and4anddoatrial

fittotheunit.Makeanynecessaryadjustmentsand

whenitfitsproperlythentightendownthescrews.

3) NexttheFasciastiffenerisattachedtotheFascia.

Attachthestiffenertothebottomofthefasciaside

panels with the screws provided. See Fig 1

(bottom).

4) Ifnotalreadyfitted,pushtheMasportlogobadge

intotheholesinthebottomleftcornerofthefascia

andattachitusingtheclipsprovided.SeeFig2.

Fig2

5) Takethe2switchessuppliedwiththefireandpush

themintotherectangularswitchholesintheleft-

handsideofthefascia.The3terminalswitchmust

be in the bottom hole and the 2 terminal switch

mustbeinthetophole.ReferFig3.

Fig3

MasportInbuiltGasFireplace -10-

6) Connectthefanswitchwiresbytakingtheorange,

brownandredwireswiththefemaleends (inthe

thick wiring loom) and connect them to the fan

switch(i.e.the3terminalbottomswitch)notingthe

followingpositions.Connectthebrownwiretothe

middle terminal, connect the red wire to the top

terminalandconnecttheorangewiretothebottom

terminal.Referto240Vwiringdiagramonpage4.

Andfig2,(bevelledfascia).

7) Connect the ON/OFF switch wires by taking the

black and white wires with the female ends and

connectthemtotheON/OFFswitch(i.e.thetop2

terminal switch). Refer to the millivolt-wiring

diagramonpage4formoredetails.

8) Tuckthewiresintothefaceplatetokeepthemaway

fromtheinsert.Ensurethatthewiresdonottouch

thesideoftheunit.

9) The power cord should be run behind the fascia

panelandoutthroughtheslotinthebottomofthe

fascia.

10) Attachthefasciapanelstotheinsertbodyusing4

blackscrews.

BevelledFascia

1) Laythefasciapanelsontheirfrontonsomething

softtopreventthemfrombeingmarked.

2) Alignthebottomflangeofeachsidepanelwiththe

correspondingendofthebottomrail. Using

theself-tappingscrewsprovided,attachthebottom

railtothebottomflangesofthesidepanels.Only

looselytightenthescrews.SeeFig1.

Fig1.

3) Therearetwoswitchessuppliedwiththefascia.

Inserttheseintotherectangularholesintheleftin

thetopedgeoftheLHsidepanel.Thefanswitch(3

terminals)mustbeinthebottomholeandtheon-off

switch(2terminals)mustbeinthetophole.See

Fig2.

4) Connectthefanwires-Orange,brownandredto

thebottomfanswitch,notingthefollowing

positions.

-Brownwire to middleterminal,

-Orangewire to topterminal,

-Redwire to bottomterminal.

5) Connecttheblackandwhitewirestotheon/off

switch.

6) Ensurethatthewiresareawayfromthesideofthe

fireplace.Thepowercordshouldberunbehindthe

fasciapanelandoutthroughtheholeinthesideof

thefascia.

 Fig2.

7) Offertheassemblyuptothefireplacetoobtainthe

correctwidthforthesidepanelspacingkeepingthe

insideflangesofeachpanelontheinnersideofthe

mountingflangeofthefireplace.Carefullyremove

theassemblyandcontinuetotightenthescrews

fasteningthebottomrailtothesidepanels.

8) Offertheassemblyuptothefireplaceoncemore

andsecurethroughthetwoholesontheinner

edgesofeachfasciasidepanelusingtheself

tappingscrewsprovided.SeeFig3.

MasportInbuiltGasFireplace -11-

Fig3.

9) Lowerthetoppanelassemblyintoplacewiththe

locatingprongspointingdownsothattheyfitneatly

insidethetopedgesofeachsidepanel.Fastenthe

toppaneltothefireplacethroughthetwoholesin

thelowerflangeofthetoppanelassembly.

SeeFig4.

Fig4.

FLUSHFRONTGLASS

REMOVAL/INSTALLATION

1) Removethetoplouvrebyliftingitupwardsand

outwardstocleartheretainingpins.

2) Removethetwotrimfasteningscrews,oneat

eitherendofthetoptrimasperthediagrambelow

andremovethetopgoldtrim.

3) Removethe2blackcovertrimsoneateitherend

oftheglassbyliftingthemupwardsandthenout.

Pullthetopofthetrimforwardbeforethebottom.

4) Thiswillnowfreetheglassforremovalfromthe

fireandgiveaccesstothelogs,burneretc.

BAYFRONTGLASS

REMOVAL/INSTALLATION

1) Removethetoplouvrebyliftingitupwardsand

outwardstocleartheretainingpins.

2) RemovethebottomRHlouvrebyliftingitupwards

andoutwardstocleartheretainingpins.

3) OpentheLHbottomlouverandliftitoffit’shinge.

MasportInbuiltGasFireplace -12-

4) Removethetwowindowfasteningscrews,oneat

eitherendofthewindowasperthediagrambelow.

5) Thiswillnowfreetheglassforremoval fromthe

firebyswingingthetopoutwardsslightlyandlifting

thebottomedgeclearofitsretainingchannel.This

willgiveaccesstothelogs,burneretc.

EMBERPLACEMENT

1) Inspect the logs before ember installation. If the

logsarebroken,donotusetheunituntiltheyare

replaced. Broken logs can interfere with the pilot

operation,combustion,etc.

2) Onceeithertheflushorbaywindowsareremoved

as per the above instructions the embers can be

placedinthefire.

3) Placeembersinfrontoftheburnerasshown.Do

notcoverthesmallroundburnerports.Emberscan

beplacedalongthefrontofthetrayanddownthe

sidestohidetheblacksteelworketc.

4) Re-installtheflushorbaywindow.Donotoperate

theappliancewiththewindowremoved.

GASPRESSURETEST

Theunitispresettogivethecorrectgasinputatthe

specifiedmanifoldpressuresshownonthelabel. The

maximumgasmanifoldpressureis:

NaturalGas 0.80kPa

Propane 2.58kPa

Themanifoldpressureiscontrolledbyaregulatorbuilt

into the gas control, and should be checked at the

pressure test point. The pressure check should be

carriedoutwiththeunitburningandthesettingshould

beasabove.

MasportInbuiltGasFireplace -13-

OPTIONALWALLTHERMOSTAT

INSTALLATION

Awallthermostatmaybeinstalledifdesired.

Note: Itispreferablethat thethermostatbeinstalled

onaninteriorwall.

UseaCSA,UCLorULapprovedmillivoltthermostat,

250-750 millivolt rated. A non-anticipator type

thermostatmustbeused.

MasportPartNumber

988424 Programmable/DigitalWallThermostat

988425 ManualWallThermostat(NZonly)

OPTIONALREMOTECONTROL

INSTALLATION

UsetheOptionalMasportRemoteControlKitapproved

for this unit. Use of other systems may void your

warranty.

The remote control kit comes with a hand held

transmitter,areceiverandawallmountingplate.

1) Chooseaconvenientlocationonthewalltoinstall

thereceiverandthereceptaclebox(protectionfrom

extremeheatisveryimportant).Runwiresfromthe

fireplace to that location. (Do NOT install behind

louvres)

2) Connectthetwowirestothegasvalve.(Referto

instructions supplied with the remote control for

detailedinstallationinstructions)

OPERATINGINSTRUCTIONS

Before operating this appliance, proceed through the

followingchecklist.

1) Read and understand these instructions before

operatingthisappliance.

2) Checktoseethatallwiringiscorrectandenclosed

topreventpossibleshock.

3) Checktoensuretherearenogasleaks.

4) Makesuretheglassisinplace.Neveroperatethe

appliancewiththeglassremoved.

5) Verify that all fluing and the flue cap is

unobstructed.

6) Verify logplacement. If the pilot cannot be seen

whenlightingtheunit-thelogsortheembershave

beenincorrectlypositioned.

7) Theunitshouldneverbeturnedoffandonagain

withoutaminimumofa60-secondwait.

8) Each time the appliance is lit, it may cause

condensationandfogtheglass.Thiscondensation

and fog is normal and will disappear in a few

minutesastheglassheatsup.

DO NOT BURN THE APPLIANCE WITH THE

GLASSASSEMBLYREMOVED.

LIGHTINGPROCEDURE

IMPORTANT:  Gas cock knob cannot be turned

from "PILOT" to "OFF" unless it is partially

depressed.

1) OnNZ models, opentheleft handbottom louvre

assembly by lifting the wooden knob and pulling

gently.

2) Ifthecontrolknobisinthe"OFF"positionproceed

toStep5.

3) Pushingascontrolknobslightlyandturnclockwise

to"OFF".Knobcannotbeturnedfrom"PILOT"to

"OFF" unless knob is pushed in slightly.  Do not

force.

OFF

4) Wait five minutes to allow gas that may have

accumulated in the main burner compartment, to

escape.Ifyoudosmellgas,followtheinstructions

onthefrontofthismanual.Ifyoudon'tsmellgas

continueontothenextstep.

5) Turnthegascontrolcounterclockwiseto"PILOT".

6) Push in control knob all the way and hold in.

Continually push and release the red button on

sparkigniteruntilpilotlights.Thepilotislocatedat

thecenterbottomofinsidethefireboxbehindthe

frontlog.Continuetoholdthecontrolknobinfor

approximately 15 seconds, then release the gas

control knob. The pilot flame should continue to

burn. If the pilot does not remain lit, repeat

MasportInbuiltGasFireplace -14-

operationallowingalongerperiodbeforereleasing

gascontrolknob.

7) Withthepilotflameestablishedturnthegascontrol

knobcounterclockwiseto"ON".

8) Usethetoprockerswitchtooperatemainburner.

9) Rotate the variable flame control to adjust the

flameheighthigherorlower.

10) Closethebottomlouvreassembly.

SHUTDOWNPROCEDURE

1) Use the top rocker switch to turn off the main

burner.

2) Openthebottomlouvreassembly.

3) Rotatethecontrolknobclockwisetopilotposition

thenpushtheknobinslightlyandcontinuetorotate

to"OFF".Donotforce.

4) Disconnect all electric power and gas to the

applianceifserviceistobeperformed.

FIRSTFIRE

Thefirstfireinyourstoveispartofthecuringprocess.

Toensurethatthepaintisproperlycured,lighttheunit

andleaveonfor5minutesandletitcooldownfor30

minutes.Repeat3or4times.Whenfirstoperated,

theunitwillreleaseanodourandtheflameswillappear

orangecausedbythecuringofthepaint,theburning

off of the starch in the gas logs and the oils on the

metal.

Theglasspanelmayrequirecleaningaftertheunithas

cooleddown.

DONOTATTEMPTTOCLEANTHEGLASSWHILE

ITISHOT.NEVEROPERATETHEUNITWITHTHE

GLASSREMOVED.

CONVECTIONFANOPERATION

Thefanoperatesbyusingthebottomofthe2rocker

switchesontheleft-handsideofthefascia.Toadjust

thedesiredfanspeed,operatetherockerswitch.The

fan has 2 speeds, a high speed for more rapid air

movement and a low speed. The fan should not be

useduntiltheunitisuptooperatingtemperature.After

theunithasbeenturnedoffandtheunitcooleddownto

belowausefulheatoutputrangethefanshouldbeshut

off.

NOTE:Australianmodelsarefittedwithathermodisc

fancontrol.Thismeansfanwilloperateonlywhenthe

heater is up to operating temperature, and will stop

automaticallyoncetheheaterhascooleddown.Thisis

particularlyusefulwhenathermostatisfitted,asthefan

willnotberunningunnecessarily.Whenthethermodisc

isfitted,itisnotnecessarytousethetwospeedswitch

onthefasciaasitcanbekeptpermanentlyonatthe

desiredspeedsetting.Thefasciaswitchoverridesthe

thermodiscifitissetinthe“off”position.

NORMALOPERATINGSOUNDSOF

GASAPPLIANCES

Itispossiblethatyouwillhearsomesoundsfromyour

gasappliance.Thisisperfectlynormalduetothefact

thattherearevariousgaugesandtypesofsteelused

withinyourappliance.Listedbelowaresomeexamples,

all arenormaloperating soundsandshouldnotbe

consideredasdefectsinyourappliance.

Fan:

Masportgasappliancesusehightechblowerstopush

heatedairfartherintotheroom.Itisnotunusualforthe

fantomakea"whirring"soundwhenON.Thissound

willincreaseordecreaseinvolumedependingonthe

speedsettingofyourfan.

BurnerTray:

Theburnertrayispositioneddirectlyundertheburner

andlogsandismadeofadifferentgaugematerialfrom

therestofthefireboxandbody.Therefore,thevarying

thickness’sofsteelwillexpandandcontractatslightly

differentrates,whichcancause"ticking"and"cracking"

sounds. You should also be aware that as there are

temperaturechangeswithintheunitthesesoundswould

likelyre-occur,again,thisisnormalforsteelfireboxes.

PilotFlame:

Whilethepilot flame is onitcanmake a very slight

"whisper"sound.

GasControlValve:

As the gas control valve turns ON and OFF, a dull

clickingsoundmaybeaudible,thisisnormaloperation

ofagasregulatororvalve.

UnitBody/Firebox:

MasportInbuiltGasFireplace -15-

Differenttypesandthicknessesofsteelwillexpandand

contractatdifferentratesresultinginsome"cracking"

and "ticking" sounds will be heard throughout the

cyclingprocess.

GENERALMAINTENANCE

INSTRUCTIONS

1) AlwaysturnthegasvalvetoOFFbeforecleaning.

Forrelighting,refertolightinginstructions.Keepthe

burnerandcontrolcompartmentcleanbybrushing

andvacuumingatleastonceayear.

When cleaning the logs, use a clean soft

paintbrush, as the logs are fragile and easily

damaged.

2) Clean(neverwhenunitishot)appliance,glassand

louvreswithadampcloth.Neveruseanabrasive

cleaner. The gold louvers may be scratched if

abrasivesareusedtocleanthem.

Theheaterisfinishedinaheatresistantpaintand

shouldonlyberefinishedwithheatresistantpaint

(not with wall paint). Masport uses Stove Bright

Paint-MetallicBlack#6309.

3) Keep the area near the appliance clear and free

from combustible materials, gasoline and other

flammablevapoursandliquids.

WARNING:CHILDRENANDADULTSSHOULD

BE ALERTED TO THE HAZARDS OF HIGH

SURFACETEMPERATUREANDSHOULDSTAY

AWAY TO AVOID BURNS OR CLOTHING

IGNITION.  YOUNG CHILDREN SHOULD BE

CAREFULLY SUPERVISED WHEN THEY ARE

INTHESAMEROOMASTHEAPPLIANCE.

CAUTION:ANYSAFETYSCREENORGUARD

REMOVED FOR SERVICING AN APPLIANCE

MUST BE REPLACEDPRIOR TO OPERATING

THEAPPLIANCE.(Australiaonly)

CLOTHING OR OTHER FLAMMABLE

MATERIALSHOULDNOTBEPLACEDONOR

NEARTHEAPPLIANCE.

4) Each time the appliance is lit, it may cause

condensationandfogtheglass.Thiscondensation

and fog is normal and will disappear in a few

minutesastheglassheatsup.

Neveroperatetheappliancewithoutthe glass

properly secured in place or with the door

open.

5) Periodicallycheckthepilotflames,thereshouldbe

fourstrongflamesapprox.19mmlong-1flameto

thefrontburner,1flametotherearburner,1tothe

thermopileand1tothethermocouple.

Ifyouhaveanincorrectflamepattern,contactyour

Masportdealerforfurtherinstructions.

SERVICINGINSTRUCTIONS

(Routinemaintenanceschedule)

Servicingmustbecarriedoutonlybyauthorized

personnel.

We recommend that you have your Masport heater

checkedyearlybyanauthorizedinstaller.Thisperiodic

maintenanceshouldcoverthefollowingpoints:-

1) AlwaysturnthegasvalvetoOFFbeforecleaning.

Forrelighting,refertolightinginstructions.Keepthe

burnerandcontrolcompartmentandanyairentry

pointscleanbybrushingandvacuuming.

When cleaning the logs, use a clean soft

paintbrush, as the logs are fragile and easily

damaged.

2) Makeaperiodiccheckofburnerforproperposition

and condition. Visually check the flame of the

burner periodically, making sure the flames are

steady,notliftingorfloating.Ifthereisaproblem,

callanauthorizedserviceperson.

3) Theapplianceandfluingsystemmustbeinspected

beforeuseandthereafter annually to ensure that

the flow of combustion and ventilation air is not

obstructed.  During the annual service call, the

burners should be removed from the burner tray

andcleaned.Replacetheembersbutdonotblock

thepilot.

4) Cleanthefanofanylintorforeignmatter.

5) Aftertheabovesteps,checkthepilotflames,there

shouldbefourstrongflamesapprox.19mmlong-

1 flame to the front burner, 1 flame to the rear

burner, 1 to the thermopile and 1 to the

thermocouple.

6) Checktheoperationofthethermostat(iffitted)by

turningitscontrolpointaboveandbelow ambient

roomtemperatureandcheckingtheresponseofthe

fire.

Otherpointswhichcanbecheckedaftercompletingthe

above:-

Thermocouplegeneration

Gasconsumptionrate

Carbondioxidecontentinthecombustionproducts.

LogReplacement

Theunitshouldneverbeusedwithbrokenlogs.Turn

off the gas valve and allow the unit to cool before

removingtheglasstocarefullyremovethelogs.The

pilotlightgeneratesenoughheattoburnsomeone.If

MasportInbuiltGasFireplace -16-

for any reason a log should need replacement, you

mustusetheproperreplacementlog.Thepositionof

theselogsmustbeasshowninthediagrambelow.

Therearlogisheldinplacewithascrewthroughthe

middle of the log. This screw must be tightened just

sufficientlytoholdtherearoftherearlogagainstthe

backofthefirebox.

The front log assembly is located on 2 pins, one at

eitherendofthefrontburner.

Thetoplogispositionedontopofbothlogsandheldin

placewith2piecesofwire.

Note:Improperpositioningoflogsmaycreate

carbonbuild-upandwillaltertheunit’s

performance,whichisnotcoveredunderwarranty.

GlassGasket

Iftheglassgasketrequiresreplacementuse10mmflat

glassgasketfortheBayandFlushFront.

Gold-PlatedTrim

The24-caratgoldplatedfinishonthetrimrequireslittle

maintenance,andneedonlybecleanedwithadamp

cloth. DO NOT use abrasive materials or chemical

cleaners, as they may harm the finish and void the

warranty.Cleananyfingerprintsoff before turning

theunit on.  If thetop louversstarttodiscolour,

check the door gasket seal and replace if

necessary.

DoorGlassReplacement

YourMasportstoveissuppliedwithhightemperature,5

mm Neoceram ceramic glass that will withstand the

highestheatthatyourunitwillproduce.Intheevent

that you break your glass by impact, purchase your

replacement from an authorized Masport dealer only,

and follow our step-by-step instructions for

replacement.

BayGlassRemoval

1) Removethewindowfromtheunit(refertoremoval

instructionsonpage10)andplaceonasoftsurface

topreventscratching.

2) Remove the nuts holding the glass retainers in

place.

3) Removetheglassretainers(sides,topandbottom).

4) Replacetheglass.Installthecenterandsideglass

ontotheextrusionsasperthediagram.

5) Reversethe previous steps, replace the retainers

andfastenwiththenutsbutdonotovertighten,as

thiscanbreaktheglass.

6) Replacewindowonthefireandchecktheseal.

FlushGlassReplacement

Flushglassreplacementisthesameprocedureandthe

Flushfrontremoval/replacementonpage10.

FanMaintenance

If your fan requires maintenance or replacement,

accesstothefanisthroughtheplateontherearwallof

thefirebox.

Note: TheunitMUSTNOTbeoperatedwithoutthe

fanaccesspanelsecurelyinplace.

Toremovefan:

MasportInbuiltGasFireplace -17-

1) Turntheunit andpilot off andallow it to cool to

roomtemperature.

2) Unplugordisconnectpowersourcetothefire.

3) Removeglassfront(seepage10).

4) Removelogs(seepage14).

5) Loosen the screws securing the rear fan access

panelinplace.Liftandwithdrawthepanelpassing

thekeyholeslotsoverthescrewheads.

6) Remove the fan deflector just above the fan by

removingthe2screwsat eitherend andlifting it

free.Refertofigonnextpage.

7) Unplugthefanswitchleadfromthefanstublead.

8) Liftandwithdrawthefanassypassingthekeyhole

slotsovertherubbermountinggrommits.

CLEANINGINSTRUCTIONS

Theoutsideofthecabinetandglassshouldneed

nomorethananoccasionalwipewithadamp

clothtoremoveanydustwhichmayhavesettled.

Allvisibleflamegasheaterscanproducesmall

amountsofsoot,particularlyifthecombustionair

entryslotsundertheheaterareobstructedorthe

aerationairinletsarecloggedwithlint.

Afteraperiodoftimetheinsideoftheglassmay

requirecleaning.Todothis,carefullyremovethe

threeglasspieces(SeeGlassRemovaland

Assembly,page10),andcleantheirinside

surfaceswithanon-abrasiveclothanda

non-scratchingtypehouseholdcleaningliquid.

MasportInbuiltGasFireplace -18-

Replacethepartsasdetailedonpage10,keepingfingerprintsofftheinsideglasssurfaces.

Nootherusermaintenanceshouldbenecessary.Ifyourequireanyotherserviceoradjustments,contact

yourInstallerorDealer.

TROUBLE-SHOOTING

Thefollowingtablelistspossibleproblemsandtheirlikelycauses.Mostofthesewillrequireaprofessional

servicemanandwerecommendthatthisworkbeperformedbyanAuthorizedInstaller.Ifaproblemcannot

besolvedafterreferringtothistable,pleasecallyourMasportgasfireDealerforhelp.

PROBLEM POSSIBLECAUSE(S) SOLUTION

Pilotwillnotlight,and

Piezoigniterdoesnotgivea

strongbluespark.

Faultyelectrodewire

connection(s). Makesureconnectionsare

firm.

Pilotwillnotlighteven

Thoughthepiezoigniter

producesastrongblue

spark.

Incorrectlighting

procedure.

Nogassupplyatheater.

Pilotfilterorjetblocked.

NofuelinLPGsystem.

Followtheinstructionsin

thismanual.

Checkforclosedgas

valve(s)orfaultygas

supplylines.

Replacefilterincontrol

valve-cleanjet.

ReplenishLPGsupply.

Pilotstaysalightbutmain

Burnerwillnotlight. Thermostat(iffitted)is

switchedtoOFForsettoa

lowtemperature.

Thermostatdefective,or

thermostatwiringto

heaterisfaulty.

Checkthermostatsetting.

SwitchtoONorturntoa

highertemperature.

Ifwiringisundamaged

andtheconnectionsare

soundateachend,

thermostatmayneed

replacing.

Smelloffluegasinthe

room. Fluegasspillingfromthe

draughtdiverteratthe

rearoftheheater.

Checkforflueblockage,

negativeairpressurein

theroomorcircumstances

causingdowndraught.

Smellofgasintheroom. Pipefittingsmaybe

leaking. Checkalljointsforleaks,

includingthegassupply

system,thepilotlight

supplytube,themain

burnersupplytubeandall

connectionstothecontrol

valveandpressurere-

ducingvalve(NGmodels).

UseONLYaproperleak

checksolution.NEVER

USEANOPENFLAME

TOCHECKFORLEAKS

MasportInbuiltGasFireplace -19-

PROBLEM POSSIBLECAUSE(S) SOLUTION

Athincoatingofblacksoot

formsinsidetheglass. Combustionairsupply

restricted.

Over-supplyofgas.

Logsoutofposition.

Cleanallprimaryand

secondaryair

passageways.

Adjustgasdeliverypressure

attestpoint.

Arrangelogscorrectly.

Awhitecoatingforms

insidetheglass. ResiduesinnewlogsbeingFollow

glasscleaningburnedoff. Followglasscleaning

directionsunderCleaning

Instructions.

Fanhumsbutthereispoor

aircirculation. Dirtyfanimpeller Disconnectelectricalpower.

Removeandcleanfan

impeller.

Fanwillnotrun. Nopowertofan. Makesurefanplugisfirmly

homeandthatfanswitchis

notintheOFFposition.

Checkthatthepowersocket

workswithanotherappliance.

MasportInbuiltGasFireplace -20-

ANNUALSERVICERECORD

DATE SERVICEDETAILS SERVICEDBY

INSTALLEDBY: ____________________________

DATE: ____________________________

MasportGasfiresaremanufacturedinNewZealandby

MASPORTLTD.1/37MTWELLINGTONHIGHWAY.

P.O.Box14-349Panmure,AucklandNewZealand.

A.G.A.Approvals:

MG5000InbuiltNGandMG5000InbuiltLP-BothCertificateNo5656.

Masport NAPLES Owners & Installation

Brand: Masport

Model: NAPLES

Category: Fireplaces

Type: Owners & Installation

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Masport NAPLES Owners & Installation

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