Masport NAPLES Owners & Installation

Category
Fireplaces
Type
Owners & Installation

This manual is also suitable for

MasportInbuiltGasFireplace -1-
MasportInbuiltGasFireplace -2-
MASPORTINBUILTGASFIREPLACE
TOTHENEWOWNER
Congratulations!Youaretheownerofastate-of-the-artGasInbuiltbyMasport.TheMasport
GasFireplaceSeriesofhandcraftedapplianceshasbeendesignedtoprovideyouwithall
thewarmthandcharmofafireplaceattheflickofaswitch.Thismodelhasbeenapproved
by the Australian Gas Association for both safety and efficiency.  As it also bears the
Masport brand, itpromises to provide you with economy, comfort and security for many
troublefreeyearstofollow.
Please take a moment now to acquaint yourself with these instructions and the many
featuresofyourMasportFireplace.
Thisbookcontainsimportantinformation.Pleasekeepitinasafeplacefor
futurereference.
THEINSTRUCTIONSINTHISMANUALAPPLYTO;
MASPORTINBUILT-SEVILLEANDNAPLESGASFIRES
THEMODELSCOVEREDARE:-
MG5000INBUILTLP,forusewithLiquidpropanegas(LPG)
ANDMG5000INBUILTNG,forusewithNaturalgas
MasportInbuiltGasFireplace -3-
TABLEOFCONTENTS
Contents Page
InstallationRequirements
WiringDiagram..........................................4
Safety .... ...................................................5
GasPipeTesting .......................................5
Importantrequirements..............................5
Specifications.............................................5
CopyofLightingPlateInstructions ............6
MinimumFireplaceClearances .................7
ClearancestoCombustibles......................7
InstallationInstructions
MaterialsRequired....................................6
InstallationSequence ................................6
Fluing .... ...................................................8
FireInstallation ..........................................8
Combustion&VentilationAir.....................8
GasConnections .......................................8
FasciaInstallation-Mantel........................9
-Bevelled...................10
FlushFront...............................................11
ContentsPage
BayFront ................................................11
EmberInstallation....................................12
GasPressureTest...................................12
OptionalWallThermostat........................13
OptionalRemoteControl .........................13
OperatingInstructions
OperatingInstructions..............................13
LightingProcedure...................................13
ShutdownProcedure................................14
FirstFire. .................................................14
ConvectionFanOperation.......................14
NormalOperatingSoundsof
GasAppliances ..................................14
Maintenance
GeneralMaintenance...............................15
Servicing .................................................15
LogReplacement.....................................16
GlassGasket ...........................................16
GoldPlatedTrim......................................16
DoorGlassReplacement.........................16
FanMaintenance.....................................16
Troubleshooting.......................................18
MasportInbuiltGasFireplace -4-
MILLIVOLTWIRINGDIAGRAM
240VWIRINGDIAGRAM
MasportInbuiltGasFireplace -5-
IMPORTANT:
SAVETHESEINSTRUCTIONS
The Masport Gas Fireplace must be installed in
accordance with these instructions. Carefully read all
the instructions in this manual first. Consult the
"authorityhavingjurisdiction"todeterminetheneedfor
apermitpriortostartingtheinstallation.
Note: Failure to follow these instructions could
cause a malfunction of the heater, which
couldresultindeath,seriousbodilyinjury,
and/or propertydamage.Failuretofollow
these instructions may also void your fire
insuranceand/orwarranty.
FORYOURSAFETY
This appliance requires air for proper combustion.
Always provide adequate combustion and ventilation
air.
MATERIALS and INSTALLATION are to comply with
AG601,NZS5261andallrelevantbuilding,gas-fitting,
electricalandotherStatutoryRegulations.
INSTALLATIONMUSTBECARRIEDOUTONLYBY
ANAUTHORIZEDPERSON.
GASPIPETESTING
The appliance must be isolated from the gas supply
pipingsystembyclosingitsindividualmanual shutoff
valve (not supplied with heater) during any pressure
testingofthegassupplypipingsystemattestpressures
equaltoorgreaterthan3.45kPa.
SPECIFICATIONS
Specifications: 35MJ/h
Fuel: NaturalGasorPropane
Electrical: 230-250voltsACsystem
Fan/Blower 2speed
Logs: Ceramicfibre,4perset
Beforeinstallationcommences,checkthedataplateon
theappliancetoverifythatitisthecorrecttypetosuit
your gas and also that the gas consumption rate is
correctforyourapplication.
IMPORTANTREQUIREMENTS
InstallationandrepairistobecarriedoutONLYby
anauthorizedperson.
1) Theapplianceinstallationmustconformwithlocal
codesorintheabsenceoflocalcodes,toAG601,
NZS5261.ThisapplianceMUSTbeinstalledbyan
authorizedgasfittertechnicianonly.
2) Installation and repair should be done by an
authorizedservicepersonoragency.
3) Theapplianceshouldbeinspectedbeforeuseand
atleastannuallybyanauthorizedserviceperson.
More frequent cleaning may be required due to
excessivelintfromcarpeting,beddingmaterial,etc.
Itisimperativethatcontrolcompartments,burners
and circulating air passageways of the appliance
arekeptcleanandfreefromexcessivelint.
4) See general construction and assembly
instructions.Thisappliancemayonlybeinstalledin
avented,non-combustiblefireplace.Theappliance
and flue should be enclosed when installed or
passingthroughalivingarea,wherechildrenmay
comeincontactwithit.
5) Always connect this fireplace to a flue pipe
terminating outside the building envelope. Never
venttoanotherroom.Makesurethatthefluepipe
is properly sized and is of adequate height to
providetheproperdraft.
6) Inspectthefluingsystemannuallyforblockageand
anysignsofdeterioration.
7) If the glass is removed for servicing it must be
replacedpriortooperatingtheappliance.
8) To prevent injury, do not allow anyone who is
unfamiliar with the operationto use the fireplace.
9) Alwaysturnoffthegasvalvebeforecleaning.For
relighting, refer to lighting instructions. Keep the
burnerandcontrolcompartmentcleanbybrushing
and vacuuming at least once a year.
Whencleaningthelogs,useasoftcleanpaintbrush
as the logs are fragile and easily damaged.
10)Cleanappliancewithadampcloth(neverwhenunit
ishot).Neveruseanabrasivecleaner.Theglass
shouldbecleanedwithagasfireplaceglass
cleaner.
11)Makeaperiodiccheckofburnerforproperposition
and condition. Visually check the flame of the
burner periodically, making sure the flames are
steady,notliftingorfloating.Ifthereisaproblem
callanauthorizedserviceperson.
MasportInbuiltGasFireplace -6-
MATERIALSREQUIRED
Nomainsvoltageelectricpowersupplyisrequiredforthegascontroltooperate.A240VoltACpowercordishooked
uptothefanswitchandblower.Plug3-wirecordintoasuitablereceptacle.Donotcutthegroundterminaloffunderany
circumstances.
Whenconnectedwith240volts,theappliancemustbeelectricallygroundedinaccordancewithlocalcodes.
INSTALLATIONSEQUENCE
TheMasportGasInsertisinstalledinthestepsaslistedbelow.Detailedinstructionsfollow.
1) Checktheclearancestoensurethatthefirewillfitthefireplacerecessandclearancestocombustibleswillbe
maintained.Seepage7.
2) Preparethefireplacerecess.Seepage7.
3) Installtheflueorflexi-linerinaccordancewithAG601orNZS5261,refertoinstructionsprovidedwiththefluekit.
4) Installthegasfireintothefireplacerecessandconnecttothefluesystem.Seepage8.
5) Makethegasconnectionsandelectricalconnectionforfan.Seepage8.
6) Assembleandinstallthefasciaandfanswitchetc.Seepages9&10.
7) Removetheglass/windowandinstalltheembersetc.Seepage10&11.
8) Re-installtheglassfront(FlushorBay).Seepages10&11.
9) Installlouvres(FlushorBay).
10) Final check: Beforeleaving this unit with the customer, the installer must ensure that the appliance is firing
correctly.Thisincludes:
a) Checkingthemanifoldpressure.Seepage11.
b) Clockingtheappliancetoensurethecorrectfiringrate.
c) Adjustingtheprimaryair,ifrequired,toensurethattheflamedoesnotcarbononthecomponents.
d) Ensuringthattheflueisdrawingcorrectly.
(CopyofLightingInstructionplate)
MasportInbuiltGasFireplace -7-
INSTALLATIONREQUIREMENTS
Forsafeinstallationthefollowingmattersmustbeattended
to;
The fireplace and chimney must be thoroughly cleaned
andcheckedforsoundness.
The chimney must not connect to a solid fuel-burning
appliance.
The fireplace recess must have a non-metallic heat
resistant surround (e.g. masonry) extending at least
550mmeachsideoftherecesscenterlineandupatleast
to the mantel above the base of the fireplace recess.
 Afluepipeorflexilinermustbefittedrightupthechimney
andexitatthetopandbeterminatedwithanapproved
gascowl.
CLEARANCES
TheminimumfireplaceclearancesfortheMasportInbuilt
Gasfiresareshowninthefollowingdiagram:
Masonryfireplaces
Measurethefireplacerecessandremovebricksasnecessary
toacceptthefireboxoutercase.Clearawayanylooserubble
andinspectbeforeinstallingthefireplace.
AllMasportheatersaretestedtoNewZealandand
Australianstandards.Clearancesareforfirehazard
only.Fordurabilityoffinishesandsurfacesyou
shouldcontacttherelevantmanufacturerfortheir
specification.Masportacceptsnoresponsibility
forthedeteriorationofsurface’sorfinishes.
NONMASONRYFIREPLACERECESS
(ZEROCLEARANCEINSTALLATION)
RefertotheZeroClearanceKitManualfordetailson
installationsinnon-masonryrecesses.
ClearancestoCombustibles(mm)
FasciaType; Mantel Bevelled
(Shown)
(FromUnit)
Sides A225225
Ceiling B15001500
Mantel C10001150
(FromFascia)
(648x842)(682x842)
Sides D10039
Ceiling E14101345
Mantel F350425
ThefollowingareforbothFasciaoptions;
Max.MantelWidth G 305
HearthHeight H 0
HearthDepth I 405
HearthWidth J 1000
HearthDepth“I”canbereducedto300mmif
HearthHeight“H”isincreasedtoamin.Of
30mm.
NOTE:Mantelclearancesandhearthrequirementsfor
Installation into a Zero Clearance Kit are different.
Please refer to the Zero Clearance Kit Manual for
details.
MasportInbuiltGasFireplace -8-
FLUING
THE APPLIANCE MUST NOT BE CONNECTED TO A
CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL
BURNINGAPPLIANCE.
This appliance is designed to attach to a 100mm
diameter type B-Vent or approved flexi-liner or listed
gas fuel type flue liner running the full length of the
chimney. A minimum flue height of 3.6m is
recommended. B-Vent must be supported by a flue
support-suppliedbyfluemanufacturer.TheMasport
Insert incorporates its own internal draft hood, so no
additionalexternaldrafthoodisrequired.
Periodicallycheckthattheflueisunrestrictedandan
adequatedraftispresentwhentheunitisinoperation.
FlueSpillage
Aspillage”testmustbemadebeforetheinstalledunit
isleftwiththecustomer.
ThefluedraughtonAustralianmodelscanbechecked
byholdingalightedmatchjustinsidetheopenendof
thespilltubeaftertheheaterhasbeenrunningforat
leastfiveminutes.
Startallexhaustfansinthehomeandthencloseall
externaldoorsandwindows.
Thetube,approximately12mmdiameter,islocatedat
thetoprighthandcorneroftheoutercabinet(behind
the top louvre assembly). If the match flame is not
drawnintothetubebutisblownbackoutwardstheflue
systemisnotdrawingcorrectly,(refertothediagram
below). Do not operate the heater with inadequate
draught as dangerous combustion products could be
dischargedintotheroom.

InstalltoAG601,NZS5261orlocalcodes.
FireInstallation
1) Slide the fireplace into the recess and adjust the
case position so that it is level and its front top
flange is in line with the face of the surround.
Where seismic restraint is necessary, screw the
bottom of the case to the base of the fireplace
recess.
2) Ifspaceabovethecaseforpositioningandfixing
theflueislimited,accesscanbeprovidedbyfirst
removingthe top louvre by lifting it upwards and
outwards.
3) Thenremovethe2screwsholdingthetopsliding
panellocatedateachsideofthefire.Thetopfront
sectionofthecasecannowslideoutasillustrated
belowtoincreaseaccess.
4) Attachthefluetothefluespigotonthedrafthood.
The flue collar of the appliance will fit inside a
standardflueandmaybefasteneddirectlytothe
fluebysheetmetalscreworaB-Vent,singlewall
flueconnector.
5) Oncetheflueisconnected,reassemblethefire.
Note: Finalgasconnectionshouldbeafterunitis
in place to avoid damage to line when
pushingtheunitintoposition.
CombustionandVentilationAir
WARNING:Thisapplianceneedsfreshairforsafe
operationandmustbeinstalledwithprovisionsfor
adequatecombustion and ventilation air available
totheroominwhichitistobeoperating.
Airforcombustionisdrawninthroughthefrontofthe
unit;therefore,thefrontoftheunitmustbekeptclearof
anyobstructions.
GASCONNECTION
GASCONNECTIONWARNING:
Onlypersonslicensedtoworkwithgaspipingmay
make the necessary gas connections to this
appliance.
Thegasconnectionsare3/8”flareforNZand1/2"flare
forAustralia.
MasportInbuiltGasFireplace -9-
1) Locate the center point where the flue will pass
throughthechimneyabove theappliance.  Move
theapplianceintotheexactlocationwhereitisto
beinstalled.EnsurethattheInsertislevel.
2) Twoeasilyaccessibletestpointsareprovidedon
the front of the gas control valve, and is easily
accessible for a test gauge connection (See
diagramonpage11).
3) Oncethegashasbeenconnected,ensurethatthe
pilotvalveisinlinewiththeburner.
CAUTION:Iftheglasshasbeenremovedforservicing,
itmustbereplacedpriortooperatingtheappliance.
FASCIAINSTALLATION
MantelFascia
1) Laythefasciapanelsflat,facedownonsomething
softsotheydon'tscratch.
2) Takethetopmantelandaligntheholesinitwith
the holes in the side panels. Using the flat head
screwsprovided,attachthetopofthesidepanel’s
tothemantel(theholesinthemantelareslightly
largerthantheholesinthesidepaneltofacilitate
easierinstallation).SeeFig1.
Fig1
RearView
Hint:Don'ttightenthescrewsdowncompletelyatthis
point,continueonwithsteps3and4anddoatrial
fittotheunit.Makeanynecessaryadjustmentsand
whenitfitsproperlythentightendownthescrews.
3) NexttheFasciastiffenerisattachedtotheFascia.
Attachthestiffenertothebottomofthefasciaside
panels with the screws provided. See Fig 1
(bottom).
4) Ifnotalreadyfitted,pushtheMasportlogobadge
intotheholesinthebottomleftcornerofthefascia
andattachitusingtheclipsprovided.SeeFig2.
Fig2
5) Takethe2switchessuppliedwiththefireandpush
themintotherectangularswitchholesintheleft-
handsideofthefascia.The3terminalswitchmust
be in the bottom hole and the 2 terminal switch
mustbeinthetophole.ReferFig3.
Fig3
MasportInbuiltGasFireplace -10-
6) Connectthefanswitchwiresbytakingtheorange,
brownandredwireswiththefemaleends (inthe
thick wiring loom) and connect them to the fan
switch(i.e.the3terminalbottomswitch)notingthe
followingpositions.Connectthebrownwiretothe
middle terminal, connect the red wire to the top
terminalandconnecttheorangewiretothebottom
terminal.Referto240Vwiringdiagramonpage4.
Andfig2,(bevelledfascia).
7) Connect the ON/OFF switch wires by taking the
black and white wires with the female ends and
connectthemtotheON/OFFswitch(i.e.thetop2
terminal switch). Refer to the millivolt-wiring
diagramonpage4formoredetails.
8) Tuckthewiresintothefaceplatetokeepthemaway
fromtheinsert.Ensurethatthewiresdonottouch
thesideoftheunit.
9) The power cord should be run behind the fascia
panelandoutthroughtheslotinthebottomofthe
fascia.
10) Attachthefasciapanelstotheinsertbodyusing4
blackscrews.
BevelledFascia
1) Laythefasciapanelsontheirfrontonsomething
softtopreventthemfrombeingmarked.
2) Alignthebottomflangeofeachsidepanelwiththe
correspondingendofthebottomrail. Using
theself-tappingscrewsprovided,attachthebottom
railtothebottomflangesofthesidepanels.Only
looselytightenthescrews.SeeFig1.
Fig1.
3) Therearetwoswitchessuppliedwiththefascia.
Inserttheseintotherectangularholesintheleftin
thetopedgeoftheLHsidepanel.Thefanswitch(3
terminals)mustbeinthebottomholeandtheon-off
switch(2terminals)mustbeinthetophole.See
Fig2.
4) Connectthefanwires-Orange,brownandredto
thebottomfanswitch,notingthefollowing
positions.
-Brownwire to middleterminal,
-Orangewire to topterminal,
-Redwire to bottomterminal.
5) Connecttheblackandwhitewirestotheon/off
switch.
6) Ensurethatthewiresareawayfromthesideofthe
fireplace.Thepowercordshouldberunbehindthe
fasciapanelandoutthroughtheholeinthesideof
thefascia.
 Fig2.
7) Offertheassemblyuptothefireplacetoobtainthe
correctwidthforthesidepanelspacingkeepingthe
insideflangesofeachpanelontheinnersideofthe
mountingflangeofthefireplace.Carefullyremove
theassemblyandcontinuetotightenthescrews
fasteningthebottomrailtothesidepanels.
8) Offertheassemblyuptothefireplaceoncemore
andsecurethroughthetwoholesontheinner
edgesofeachfasciasidepanelusingtheself
tappingscrewsprovided.SeeFig3.
MasportInbuiltGasFireplace -11-
Fig3.
9) Lowerthetoppanelassemblyintoplacewiththe
locatingprongspointingdownsothattheyfitneatly
insidethetopedgesofeachsidepanel.Fastenthe
toppaneltothefireplacethroughthetwoholesin
thelowerflangeofthetoppanelassembly.
SeeFig4.
Fig4.
FLUSHFRONTGLASS
REMOVAL/INSTALLATION
1) Removethetoplouvrebyliftingitupwardsand
outwardstocleartheretainingpins.
2) Removethetwotrimfasteningscrews,oneat
eitherendofthetoptrimasperthediagrambelow
andremovethetopgoldtrim.
3) Removethe2blackcovertrimsoneateitherend
oftheglassbyliftingthemupwardsandthenout.
Pullthetopofthetrimforwardbeforethebottom.
4) Thiswillnowfreetheglassforremovalfromthe
fireandgiveaccesstothelogs,burneretc.
BAYFRONTGLASS
REMOVAL/INSTALLATION
1) Removethetoplouvrebyliftingitupwardsand
outwardstocleartheretainingpins.
2) RemovethebottomRHlouvrebyliftingitupwards
andoutwardstocleartheretainingpins.
3) OpentheLHbottomlouverandliftitoffit’shinge.
MasportInbuiltGasFireplace -12-
4) Removethetwowindowfasteningscrews,oneat
eitherendofthewindowasperthediagrambelow.
5) Thiswillnowfreetheglassforremoval fromthe
firebyswingingthetopoutwardsslightlyandlifting
thebottomedgeclearofitsretainingchannel.This
willgiveaccesstothelogs,burneretc.
EMBERPLACEMENT
1) Inspect the logs before ember installation. If the
logsarebroken,donotusetheunituntiltheyare
replaced. Broken logs can interfere with the pilot
operation,combustion,etc.
2) Onceeithertheflushorbaywindowsareremoved
as per the above instructions the embers can be
placedinthefire.
3) Placeembersinfrontoftheburnerasshown.Do
notcoverthesmallroundburnerports.Emberscan
beplacedalongthefrontofthetrayanddownthe
sidestohidetheblacksteelworketc.
4) Re-installtheflushorbaywindow.Donotoperate
theappliancewiththewindowremoved.
GASPRESSURETEST
Theunitispresettogivethecorrectgasinputatthe
specifiedmanifoldpressuresshownonthelabel. The
maximumgasmanifoldpressureis:
NaturalGas 0.80kPa
Propane 2.58kPa
Themanifoldpressureiscontrolledbyaregulatorbuilt
into the gas control, and should be checked at the
pressure test point. The pressure check should be
carriedoutwiththeunitburningandthesettingshould
beasabove.
MasportInbuiltGasFireplace -13-
OPTIONALWALLTHERMOSTAT
INSTALLATION
Awallthermostatmaybeinstalledifdesired.
Note: Itispreferablethat thethermostatbeinstalled
onaninteriorwall.
UseaCSA,UCLorULapprovedmillivoltthermostat,
250-750 millivolt rated. A non-anticipator type
thermostatmustbeused.
MasportPartNumber
988424 Programmable/DigitalWallThermostat
988425 ManualWallThermostat(NZonly)
OPTIONALREMOTECONTROL
INSTALLATION
UsetheOptionalMasportRemoteControlKitapproved
for this unit. Use of other systems may void your
warranty.
The remote control kit comes with a hand held
transmitter,areceiverandawallmountingplate.
1) Chooseaconvenientlocationonthewalltoinstall
thereceiverandthereceptaclebox(protectionfrom
extremeheatisveryimportant).Runwiresfromthe
fireplace to that location. (DoNOT install behind
louvres)
2) Connectthetwowirestothegasvalve.(Referto
instructions supplied with the remote control for
detailedinstallationinstructions)
OPERATINGINSTRUCTIONS
Before operating this appliance, proceed through the
followingchecklist.
1) Read and understand these instructions before
operatingthisappliance.
2) Checktoseethatallwiringiscorrectandenclosed
topreventpossibleshock.
3) Checktoensuretherearenogasleaks.
4) Makesuretheglassisinplace.Neveroperatethe
appliancewiththeglassremoved.
5) Verify that all fluing and the flue cap is
unobstructed.
6) Verify logplacement. If the pilot cannot be seen
whenlightingtheunit-thelogsortheembershave
beenincorrectlypositioned.
7) Theunitshouldneverbeturnedoffandonagain
withoutaminimumofa60-secondwait.
8) Each time the appliance is lit, it may cause
condensationandfogtheglass.Thiscondensation
and fog is normal and will disappear in a few
minutesastheglassheatsup.
DO NOT BURN THE APPLIANCE WITH THE
GLASSASSEMBLYREMOVED.
LIGHTINGPROCEDURE
IMPORTANT:  Gas cock knob cannot be turned
from "PILOT" to "OFF" unless it is partially
depressed.
1) OnNZ models, opentheleft handbottom louvre
assembly by lifting the wooden knob and pulling
gently.
2) Ifthecontrolknobisinthe"OFF"positionproceed
toStep5.
3) Pushingascontrolknobslightlyandturnclockwise
to"OFF".Knobcannotbeturnedfrom"PILOT"to
"OFF" unless knob is pushed in slightly.  Do not
force.
OFF
4) Wait five minutes to allow gas that may have
accumulated in the main burner compartment, to
escape.Ifyoudosmellgas,followtheinstructions
onthefrontofthismanual.Ifyoudon'tsmellgas
continueontothenextstep.
5) Turnthegascontrolcounterclockwiseto"PILOT".
6) Push in control knob all the way and hold in.
Continually push and release the red button on
sparkigniteruntilpilotlights.Thepilotislocatedat
thecenterbottomofinsidethefireboxbehindthe
frontlog.Continuetoholdthecontrolknobinfor
approximately 15 seconds, then release the gas
control knob. The pilot flame should continue to
burn. If the pilot does not remain lit, repeat
MasportInbuiltGasFireplace -14-
operationallowingalongerperiodbeforereleasing
gascontrolknob.
7) Withthepilotflameestablishedturnthegascontrol
knobcounterclockwiseto"ON".
8) Usethetoprockerswitchtooperatemainburner.
9) Rotate the variable flame control to adjust the
flameheighthigherorlower.
10) Closethebottomlouvreassembly.
SHUTDOWNPROCEDURE
1) Use the top rocker switch to turn off the main
burner.
2) Openthebottomlouvreassembly.
3) Rotatethecontrolknobclockwisetopilotposition
thenpushtheknobinslightlyandcontinuetorotate
to"OFF".Donotforce.
4) Disconnect all electric power and gas to the
applianceifserviceistobeperformed.
FIRSTFIRE
Thefirstfireinyourstoveispartofthecuringprocess.
Toensurethatthepaintisproperlycured,lighttheunit
andleaveonfor5minutesandletitcooldownfor30
minutes.Repeat3or4times.Whenfirstoperated,
theunitwillreleaseanodourandtheflameswillappear
orangecausedbythecuringofthepaint,theburning
off of the starch in the gas logs and the oils on the
metal.
Theglasspanelmayrequirecleaningaftertheunithas
cooleddown.
DONOTATTEMPTTOCLEANTHEGLASSWHILE
ITISHOT.NEVEROPERATETHEUNITWITHTHE
GLASSREMOVED.
CONVECTIONFANOPERATION
Thefanoperatesbyusingthebottomofthe2rocker
switchesontheleft-handsideofthefascia.Toadjust
thedesiredfanspeed,operatetherockerswitch.The
fan has 2 speeds, a high speed for more rapid air
movement and a low speed. The fan should not be
useduntiltheunitisuptooperatingtemperature.After
theunithasbeenturnedoffandtheunitcooleddownto
belowausefulheatoutputrangethefanshouldbeshut
off.
NOTE:Australianmodelsarefittedwithathermodisc
fancontrol.Thismeansfanwilloperateonlywhenthe
heater is up to operating temperature, and will stop
automaticallyoncetheheaterhascooleddown.Thisis
particularlyusefulwhenathermostatisfitted,asthefan
willnotberunningunnecessarily.Whenthethermodisc
isfitted,itisnotnecessarytousethetwospeedswitch
onthefasciaasitcanbekeptpermanentlyonatthe
desiredspeedsetting.Thefasciaswitchoverridesthe
thermodiscifitissetinthe“off”position.
NORMALOPERATINGSOUNDSOF
GASAPPLIANCES
Itispossiblethatyouwillhearsomesoundsfromyour
gasappliance.Thisisperfectlynormalduetothefact
thattherearevariousgaugesandtypesofsteelused
withinyourappliance.Listedbelowaresomeexamples,
all arenormaloperating soundsandshouldnotbe
consideredasdefectsinyourappliance.
Fan:
Masportgasappliancesusehightechblowerstopush
heatedairfartherintotheroom.Itisnotunusualforthe
fantomakea"whirring"soundwhenON.Thissound
willincreaseordecreaseinvolumedependingonthe
speedsettingofyourfan.
BurnerTray:
Theburnertrayispositioneddirectlyundertheburner
andlogsandismadeofadifferentgaugematerialfrom
therestofthefireboxandbody.Therefore,thevarying
thickness’sofsteelwillexpandandcontractatslightly
differentrates,whichcancause"ticking"and"cracking"
sounds. You should also be aware that as there are
temperaturechangeswithintheunitthesesoundswould
likelyre-occur,again,thisisnormalforsteelfireboxes.
PilotFlame:
Whilethepilot flame is onitcanmake a very slight
"whisper"sound.
GasControlValve:
As the gas control valve turns ON and OFF, a dull
clickingsoundmaybeaudible,thisisnormaloperation
ofagasregulatororvalve.
UnitBody/Firebox:
MasportInbuiltGasFireplace -15-
Differenttypesandthicknessesofsteelwillexpandand
contractatdifferentratesresultinginsome"cracking"
and "ticking" sounds will be heard throughout the
cyclingprocess.
GENERALMAINTENANCE
INSTRUCTIONS
1) AlwaysturnthegasvalvetoOFFbeforecleaning.
Forrelighting,refertolightinginstructions.Keepthe
burnerandcontrolcompartmentcleanbybrushing
andvacuumingatleastonceayear.
When cleaning the logs, use a clean soft
paintbrush, as the logs are fragile and easily
damaged.
2) Clean(neverwhenunitishot)appliance,glassand
louvreswithadampcloth.Neveruseanabrasive
cleaner. The gold louvers may be scratched if
abrasivesareusedtocleanthem.
Theheaterisfinishedinaheatresistantpaintand
shouldonlyberefinishedwithheatresistantpaint
(not with wall paint). Masport uses Stove Bright
Paint-MetallicBlack#6309.
3) Keep the area near the appliance clear and free
from combustible materials, gasoline and other
flammablevapoursandliquids.
WARNING:CHILDRENANDADULTSSHOULD
BE ALERTED TO THE HAZARDS OF HIGH
SURFACETEMPERATUREANDSHOULDSTAY
AWAY TO AVOID BURNS OR CLOTHING
IGNITION.  YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN THEY ARE
INTHESAMEROOMASTHEAPPLIANCE.
CAUTION:ANYSAFETYSCREENORGUARD
REMOVED FOR SERVICING AN APPLIANCE
MUST BE REPLACEDPRIOR TO OPERATING
THEAPPLIANCE.(Australiaonly)
CLOTHING OR OTHER FLAMMABLE
MATERIALSHOULDNOTBEPLACEDONOR
NEARTHEAPPLIANCE.
4) Each time the appliance is lit, it may cause
condensationandfogtheglass.Thiscondensation
and fog is normal and will disappear in a few
minutesastheglassheatsup.
Neveroperatetheappliancewithoutthe glass
properly secured in place or with the door
open.
5) Periodicallycheckthepilotflames,thereshouldbe
fourstrongflamesapprox.19mmlong-1flameto
thefrontburner,1flametotherearburner,1tothe
thermopileand1tothethermocouple.
Ifyouhaveanincorrectflamepattern,contactyour
Masportdealerforfurtherinstructions.
SERVICINGINSTRUCTIONS
(Routinemaintenanceschedule)
Servicingmustbecarriedoutonlybyauthorized
personnel.
We recommend that you have your Masport heater
checkedyearlybyanauthorizedinstaller.Thisperiodic
maintenanceshouldcoverthefollowingpoints:-
1) AlwaysturnthegasvalvetoOFFbeforecleaning.
Forrelighting,refertolightinginstructions.Keepthe
burnerandcontrolcompartmentandanyairentry
pointscleanbybrushingandvacuuming.
When cleaning the logs, use a clean soft
paintbrush, as the logs are fragile and easily
damaged.
2) Makeaperiodiccheckofburnerforproperposition
and condition. Visually check the flame of the
burner periodically, making sure the flames are
steady,notliftingorfloating.Ifthereisaproblem,
callanauthorizedserviceperson.
3) Theapplianceandfluingsystemmustbeinspected
beforeuseandthereafter annually to ensure that
the flow of combustion and ventilation air is not
obstructed.  During the annual service call, the
burners should be removed from the burner tray
andcleaned.Replacetheembersbutdonotblock
thepilot.
4) Cleanthefanofanylintorforeignmatter.
5) Aftertheabovesteps,checkthepilotflames,there
shouldbefourstrongflamesapprox.19mmlong-
1 flame to the front burner, 1 flame to the rear
burner, 1 to the thermopile and 1 to the
thermocouple.
6) Checktheoperationofthethermostat(iffitted)by
turningitscontrolpointaboveandbelow ambient
roomtemperatureandcheckingtheresponseofthe
fire.
Otherpointswhichcanbecheckedaftercompletingthe
above:-
Thermocouplegeneration
Gasconsumptionrate
Carbondioxidecontentinthecombustionproducts.
LogReplacement
Theunitshouldneverbeusedwithbrokenlogs.Turn
off the gas valve and allow the unit to cool before
removingtheglasstocarefullyremovethelogs.The
pilotlightgeneratesenoughheattoburnsomeone.If
MasportInbuiltGasFireplace -16-
for any reason a log should need replacement, you
mustusetheproperreplacementlog.Thepositionof
theselogsmustbeasshowninthediagrambelow.
Therearlogisheldinplacewithascrewthroughthe
middle of the log. This screw must be tightened just
sufficientlytoholdtherearoftherearlogagainstthe
backofthefirebox.
The front log assembly is located on 2 pins, one at
eitherendofthefrontburner.
Thetoplogispositionedontopofbothlogsandheldin
placewith2piecesofwire.
Note:Improperpositioningoflogsmaycreate
carbonbuild-upandwillaltertheunit’s
performance,whichisnotcoveredunderwarranty.
GlassGasket
Iftheglassgasketrequiresreplacementuse10mmflat
glassgasketfortheBayandFlushFront.
Gold-PlatedTrim
The24-caratgoldplatedfinishonthetrimrequireslittle
maintenance,andneedonlybecleanedwithadamp
cloth. DO NOT use abrasive materials or chemical
cleaners, as they may harm the finish and void the
warranty.Cleananyfingerprintsoff before turning
theunit on. If thetop louversstarttodiscolour,
check the door gasket seal and replace if
necessary.
DoorGlassReplacement
YourMasportstoveissuppliedwithhightemperature,5
mm Neoceram ceramic glass that will withstand the
highestheatthatyourunitwillproduce.Intheevent
that you break your glass by impact, purchase your
replacement from an authorized Masport dealer only,
and follow our step-by-step instructions for
replacement.
BayGlassRemoval
1) Removethewindowfromtheunit(refertoremoval
instructionsonpage10)andplaceonasoftsurface
topreventscratching.
2) Remove the nuts holding the glass retainers in
place.
3) Removetheglassretainers(sides,topandbottom).
4) Replacetheglass.Installthecenterandsideglass
ontotheextrusionsasperthediagram.
5) Reversethe previous steps, replace the retainers
andfastenwiththenutsbutdonotovertighten,as
thiscanbreaktheglass.
6) Replacewindowonthefireandchecktheseal.
FlushGlassReplacement
Flushglassreplacementisthesameprocedureandthe
Flushfrontremoval/replacementonpage10.
FanMaintenance
If your fan requires maintenance or replacement,
accesstothefanisthroughtheplateontherearwallof
thefirebox.
Note: TheunitMUSTNOTbeoperatedwithoutthe
fanaccesspanelsecurelyinplace.
Toremovefan:
MasportInbuiltGasFireplace -17-
1) Turntheunit andpilot off andallow it to cool to
roomtemperature.
2) Unplugordisconnectpowersourcetothefire.
3) Removeglassfront(seepage10).
4) Removelogs(seepage14).
5) Loosen the screws securing the rear fan access
panelinplace.Liftandwithdrawthepanelpassing
thekeyholeslotsoverthescrewheads.
6) Remove the fan deflector just above the fan by
removingthe2screwsat eitherend andlifting it
free.Refertofigonnextpage.
7) Unplugthefanswitchleadfromthefanstublead.
8) Liftandwithdrawthefanassypassingthekeyhole
slotsovertherubbermountinggrommits.
CLEANINGINSTRUCTIONS
Theoutsideofthecabinetandglassshouldneed
nomorethananoccasionalwipewithadamp
clothtoremoveanydustwhichmayhavesettled.
Allvisibleflamegasheaterscanproducesmall
amountsofsoot,particularlyifthecombustionair
entryslotsundertheheaterareobstructedorthe
aerationairinletsarecloggedwithlint.
Afteraperiodoftimetheinsideoftheglassmay
requirecleaning.Todothis,carefullyremovethe
threeglasspieces(SeeGlassRemovaland
Assembly,page10),andcleantheirinside
surfaceswithanon-abrasiveclothanda
non-scratchingtypehouseholdcleaningliquid.
MasportInbuiltGasFireplace -18-
Replacethepartsasdetailedonpage10,keepingfingerprintsofftheinsideglasssurfaces.
Nootherusermaintenanceshouldbenecessary.Ifyourequireanyotherserviceoradjustments,contact
yourInstallerorDealer.
TROUBLE-SHOOTING
Thefollowingtablelistspossibleproblemsandtheirlikelycauses.Mostofthesewillrequireaprofessional
servicemanandwerecommendthatthisworkbeperformedbyanAuthorizedInstaller.Ifaproblemcannot
besolvedafterreferringtothistable,pleasecallyourMasportgasfireDealerforhelp.
PROBLEM POSSIBLECAUSE(S) SOLUTION
Pilotwillnotlight,and
Piezoigniterdoesnotgivea
strongbluespark.
Faultyelectrodewire
connection(s). Makesureconnectionsare
firm.
Pilotwillnotlighteven
Thoughthepiezoigniter
producesastrongblue
spark.
Incorrectlighting
procedure.
Nogassupplyatheater.
Pilotfilterorjetblocked.
NofuelinLPGsystem.
Followtheinstructionsin
thismanual.
Checkforclosedgas
valve(s)orfaultygas
supplylines.
Replacefilterincontrol
valve-cleanjet.
ReplenishLPGsupply.
Pilotstaysalightbutmain
Burnerwillnotlight. Thermostat(iffitted)is
switchedtoOFForsettoa
lowtemperature.
Thermostatdefective,or
thermostatwiringto
heaterisfaulty.
Checkthermostatsetting.
SwitchtoONorturntoa
highertemperature.
Ifwiringisundamaged
andtheconnectionsare
soundateachend,
thermostatmayneed
replacing.
Smelloffluegasinthe
room. Fluegasspillingfromthe
draughtdiverteratthe
rearoftheheater.
Checkforflueblockage,
negativeairpressurein
theroomorcircumstances
causingdowndraught.
Smellofgasintheroom. Pipefittingsmaybe
leaking. Checkalljointsforleaks,
includingthegassupply
system,thepilotlight
supplytube,themain
burnersupplytubeandall
connectionstothecontrol
valveandpressurere-
ducingvalve(NGmodels).
UseONLYaproperleak
checksolution.NEVER
USEANOPENFLAME
TOCHECKFORLEAKS
MasportInbuiltGasFireplace -19-
PROBLEM POSSIBLECAUSE(S) SOLUTION
Athincoatingofblacksoot
formsinsidetheglass. Combustionairsupply
restricted.
Over-supplyofgas.
Logsoutofposition.
Cleanallprimaryand
secondaryair
passageways.
Adjustgasdeliverypressure
attestpoint.
Arrangelogscorrectly.
Awhitecoatingforms
insidetheglass. ResiduesinnewlogsbeingFollow
glasscleaningburnedoff. Followglasscleaning
directionsunderCleaning
Instructions.
Fanhumsbutthereispoor
aircirculation. Dirtyfanimpeller Disconnectelectricalpower.
Removeandcleanfan
impeller.
Fanwillnotrun. Nopowertofan. Makesurefanplugisfirmly
homeandthatfanswitchis
notintheOFFposition.
Checkthatthepowersocket
workswithanotherappliance.
MasportInbuiltGasFireplace -20-
ANNUALSERVICERECORD
DATE SERVICEDETAILS SERVICEDBY
INSTALLEDBY: ____________________________
DATE: ____________________________
MasportGasfiresaremanufacturedinNewZealandby
MASPORTLTD.1/37MTWELLINGTONHIGHWAY.
P.O.Box14-349Panmure,AucklandNewZealand.
A.G.A.Approvals:
MG5000InbuiltNGandMG5000InbuiltLP-BothCertificateNo5656.
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Masport NAPLES Owners & Installation

Category
Fireplaces
Type
Owners & Installation
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