Trendnet RB-TV-NVR216 User guide

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TRENDnetUser’sGuide

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CoverPage

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TRENDnetUser’sGuide

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Tableofcontents

2

TableofContents

TableofContents.............................................................................2

ProductOverview.............................................................................5

PackageContents..........................................................................................................5

Features.........................................................................................................................5

ProductHardwareFeatures...........................................................................................6

BasicSystemSetup...........................................................................7

SoftKeyboardInstruction..............................................................................................7

Keyboardstyles....................................................................................................7

SetupWizard.................................................................................................................8

StartRecording............................................................................................................12

InstantPlayback...........................................................................................................12

SystemManagement(local)...........................................................13

UsingtheShortMenu..................................................................................................13

ShortcutMenu...............................................................................15

Instantplayback.................................................................................................16

Audio..................................................................................................................16

PTZcontrol.........................................................................................................16

Digitalzoom.......................................................................................................17

Imagesettings....................................................................................................17

Liveviewstrategy..............................................................................................18

Information........................................................................................................18

Close..................................................................................................................18

UsingtheMainMenu.....................................................................18

LogintotheManagementPages.................................................................................19

RestoreDefaultPassword...........................................................................................19

Logout,startup,orshutdowntheNVR................................................21

StartupyourNVR.........................................................................................................21

ShutdownyourNVR....................................................................................................21

RebootingyourNVR....................................................................................................21

LogoutfromNVRmanagement..................................................................................21

CameraSettingsMenu...................................................................22

CameraConnectionSettings.......................................................................................22

Camerainstallations..........................................................................................22

OnscreenDisplaySettings..........................................................................................25

DisplaySettings............................................................................................................26

Displaysettings............................................................................................................27

Basicpanandtilt...............................................................................................27

AdvancedPTZ....................................................................................................27

Presetpositions.................................................................................................27

Pattern...............................................................................................................28

Patrol.................................................................................................................28

MotionDetection........................................................................................................29

Motiondetectionsettings.................................................................................29

PrivacyMask................................................................................................................31

VideoTamper..............................................................................................................32

Videotampersettings.......................................................................................32

VideoLoss....................................................................................................................34

Videolosssettings.............................................................................................34

ConfigurationMenu.......................................................................36

SystemSettings...........................................................................................................36

General..............................................................................................................36

DSTsettings.......................................................................................................37

Moresettings.....................................................................................................37

Network.......................................................................................................................38

General..............................................................................................................38

DDNS..................................................................................................................39

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Tableofcontents

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NTP.....................................................................................................................39

Email..................................................................................................................40

UPnP..................................................................................................................41

Moresettings.....................................................................................................41

LiveView......................................................................................................................42

General..............................................................................................................42

View...................................................................................................................42

Channel‐ZeroEncoding......................................................................................43

Exceptions....................................................................................................................44

UserAccounts..............................................................................................................45

Add.....................................................................................................................45

Edit.....................................................................................................................45

Permission.........................................................................................................45

MaintenanceMenu........................................................................47

SystemMaintenance...................................................................................................47

NVRinformation................................................................................................47

Camerainformation...........................................................................................48

RecordingInformation.......................................................................................48

NetworkInformation.........................................................................................49

StorageInformation...........................................................................................49

LogInformation...........................................................................................................50

LogSearch..........................................................................................................50

LogExport..........................................................................................................51

Import/ExportConfigurationSettings.........................................................................52

FirmwareUpgrade.......................................................................................................52

LocalUpgrade....................................................................................................52

RemoteUpgrade................................................................................................52

FactoryDefault............................................................................................................53

NetworkMonitoring....................................................................................................53

Traffic.................................................................................................................53

NetworkTools....................................................................................................54

HardDriveMaintenance.............................................................................................55

S.M.A.R.TSettings..............................................................................................55

BadSectorDetection.........................................................................................55

HardDriveManagement................................................................56

Format/InitiatetheHardDrive..................................................................................56

AdvancedStorageQuotaSettings...............................................................................57

Scheduledrecording......................................................................57

Schedule......................................................................................................................57

VideoSettings..............................................................................................................59

SubStream........................................................................................................60

Advancedrecordingsetting.........................................................................................61

Holidayscheduling.......................................................................................................61

BackupVideoRecordings...............................................................62

Export..........................................................................................................................62

Videoplayback..............................................................................64

Playbackscreen...........................................................................................................65

Searchforvideorecordings...............................................................................66

Timeline............................................................................................................66

Playbackbuttons...............................................................................................66

Playbackoperations...........................................................................................67

Playbackmodes.................................................................................................68

AccessyourNVRwiththeWebBrowser........................................70

DefaultSettingsandFactoryReset....................................................................70

SystemRequirement...................................................................................................71

Logging‐intotheNVRfortheFirstTime(Windows)...................................................71

Logging‐intotheCamerafortheFirstTime(OSX).....................................................73

Basic.............................................................................................................................78

LiveView............................................................................................................78

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TRENDnetUser’sGuide

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Tableofcontents

4

Playback.............................................................................................................80

Log.....................................................................................................................82

SystemInformation...........................................................................................82

Logout................................................................................................................83

Advanced.....................................................................................................................84

System...............................................................................................................84

Network.............................................................................................................89

Video..................................................................................................................91

Events................................................................................................................96

StorageSettings...............................................................................................101

Appendix......................................................................................102

TurnonnetworkdiscoveryonWindows...................................................................102

Directvideoaccess‐RTSP.........................................................................................102

InstallyourNVRSystemonYourNetwork...............................................................102

CompatibleCameraList.............................................................................................103

Regulations..................................................................................104

Federal CommunicationCommissionInterference Statement......................................104

FCCRadiationExposureStatement.................................................................104

Europe–EUDeclarationofConformity....................................................................105

Safety...............................................................................................................105

EMC..................................................................................................................105

Directives.........................................................................................................105

RoHS..........................................................................................................................106

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5

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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

ProductOverview

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TV‐NVR216

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PackageContents

Thepackageincludes:

 TV‐NVR216/TV‐NVR216D4NetworkVideoRecorder

 4TBHardDrive(onlyforTV‐NVR216D4)

 CD‐ROM(Utility&User’sGuide)

 Powercord(1.8m/6ft.)

 Networkcable(1.8m/6ft.)

 HDMIcable(1.8m/6ft.)

 Opticalmouse



QuickInstallationGuide

 Rackmounthardware

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Ifanypackagecontentsaremissingordamaged,pleasecontacttheretailstore,

onlineretailer,orreseller/distributorfromwhichtheproductwaspurchased.

Features

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TRENDnet’sstandalone 16‐channel HD PoE+ NVR,model TV‐NVR216

or TV‐NVR216D4, offers a comprehensive rack mountable camera

management solution. The NVR networks and powers up to sixteen

PoEcameras*.Installupto12terabytes of storage (hard drivessold

separately) to record over three weeks of continuous video from

sixteenHDPoEcameras**.TheTV‐NVR216 / TV‐NVR216D4 features

advancedvideoplaybackandcomeswithafreeiOS

®

/Android™app.



PoE+Ports

PlugandplayTRENDnetPoEnetworkcameras*tothesixteenPoE+

portswithatotalpowerbudgetof200W



Storage

Two3.5”SATAIIbayssupportupto12TBoftotalstorage(6TBper

bay)

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NetworkUplinkPort

GigabitEthernetnetworkuplinkport

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DisplayInterface

HDMIandVGAinterfaces

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AudioPorts

Audioinandoutports

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6

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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

USB2.0port

LED

Pushbuttoncontrol

Menucontrols

USBPorts

OneUSBportfortheincludedmouseandoneforconfiguration

backup

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MouseIncluded

Supportsmouseandkeyboard(keyboardsoldseparately)



RackMount

Rackmounthardwareincluded

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*Seelistofcompatiblecameras

**Overoneweekofrecordingpercamerawith2x6TBofstorage(HDDssold

separately)and16x1080pcamerasat30fpswithmediumVBR



ProductHardwareFeatures

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FrontView



USB: Connecttoopticalmouseand/orexternalUSBflashdrive

forfileimportorexport.

Pushbutton: Switchbetweencameras

Menu

controls:

Togglebetweenmenuselections

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7

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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

Ground

Power

button

Powerport

RearView



Power: Powersocketofcamera(48VDC,1.04A)

Note:Useonlytheadapterthatcamewithyourcamera

AudioIn: RCAconnectortoactivemicrophone(1.0Vp‐p,1kΩ)

AudioOut: RCAconnectortospeaker(1.0Vp‐p,1kΩ)

VGA: ConnecttoVGAmonitorwith1024x768resolutionor

higher.

HDMI: ConnecttomonitororHDTVwithHDMIinterface

USB: Connecttoopticalmouseand/orexternalUSBflashdrive

forfileimportorexport.

NetworkPort: Connecttoyourofficeorhomenetworkforremoteaccess

andviewing

PoE: Connect802.3af(15.4WMax.)cameras.

Grounding

Point:

Connecttogroundingwire.Thisisespeciallyimportant

whenyouinstallyourcameraoutdoor.

BasicSystemSetup

SoftKeyboardInstruction

Keyboardstyles

Therearethreekeyboardstylesavailable,Englishletter,numeric,andspecial

characters.ThedefaultkeyboardstyleisEnglishletterkeyboardinlowercaseletter

mode.Clickthekeyboardstylebuttonifyouwanttochangeitintoanotherstyle.



Specialcharacters





Clickon#++keytothelowerleftcornertoenablethespecialcharactermenu.Click

onthespecialcharacterofyourchoice.

PoEPorts

USB3.0 

port

AudioPorts

VGAPort

HDMIPort

Network

p

ort

Capital

Special

Characters

  

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8

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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

SetupWizard



FirsttimestartingtheNVR,thedevicewillgothroughthebasicsettingsfirst,please

followtheonscreendisplaytocompletetheseinformation.



1. ClickthetextfieldtotherightofAdminPassword.Enterthedefault

administratorpasswordofadmin.Clickthetextfieldtotherightof

NewAdmin

Passwordtoenteranewadministratorpassword.



2. SelectLanguageandclickApplytocontinue



3. SetupwizardwillshowupaftertheTV‐NVR216/TV‐NVR216D4ispoweredup.

ClickNexttostartthewizard.



Enterdefault

passwordadmin

andyournew

passwordhere.

Thenclickon

Next.

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TRENDnetUser’sGuide



TV‐NVR216/TV‐NVR216D4

4. ClicktheselectionlisttotherightofTimeZone.



5. Selectyourtimezone.



5.TimeZone

6.DateFormat

7.Date

8 Time

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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

6. Click the selection list to the right of Date Format and then select a date

format.



7. ClicktheselectionlisttotherightofSystemDate.



 Selecttheyearbyclickingonleftorrightarrow.

 Selectthemonthbyclickingonleftorrightarrow.

 Selectthedaybyclickingonthedate.



8. ClicktheselectionlisttotherightofSystemTimeandthenenterthetimewith

24‐hour

formatthenclickNext.



9. Displaycurrentnetworktype



  



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TV‐NVR216/TV‐NVR216D4

10. Configuretheportrelatedsettingshere.



11. ClickOKtoexitthewizardifyouhaveabrandnewinstallation.Selectthehard

driveandthenclickInittoinitiateyourharddriveifyouarerunningthesetup

wizard in later time and want to clean up the video on the hard drive.

Then

clickOK.





TV‐NVR216D4includesapre‐initialized4TBharddrive,youcanclickOK

heretocontinue.



  

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TV‐NVR216/TV‐NVR216D4

12. Selecttypeofrecordingmethodyouwouldliketosetthecamerastobe.This

settingscanalsobeconfigurelaterunderrecordingsection.



13. ClickOKtocompletetheWizardinstallation.



StartRecording

Youcanstartrecordingimmediatelyjustwithafewclicks.InLiveView,rightclick

onthemouse.Ashortmenuwillcomeup.ChooseStartRecordingandthen

ContinuousRecord.



ClickYestostartcontinuousrecording.



InstantPlayback

Moveyourmousepointeroverthecameradisplayyouwanttoplaybackthevideo

andselectthedisplaybyclickonit.Theinstantplaybacktoolbarwillshowup.



Clickon

toplaybackthelast5minutesofrecording.(Formoreadvanced

videoplaybackfeatures,pleaseseetheVideoplaybackonpage64formore

details.)



  



©Copyright2016TRENDnet.AllRightsReserved. 

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TV‐NVR216/TV‐NVR216D4

SystemManagement(local)

Withthebasicsystemsetup,yoursystemisnowupandrunning.Now,youcanuse

yourmousepointerandmonitortoview,setup,andmanageyournetworkvideo

recorder.

UsingtheShortMenu

Rightclickyourmousewhileyouareviewingthelivevideo.Theshortmenuwillbe

poppedout.



ShortMenu

CommonMenu: ClicktogototheConfigurationsectiondirectly

Menu: Clicktoshowthemainmenu(seepage18forMain

Menuinstructions)

SingleScreen: Displayvideoliveviewoneatatime.ClickonSingle

Screenandthenchoosethecamerayouwant.(The

videoyou

choosewillbereplacedwithothervideoif

theauto‐switchison,andtheauto‐switchisonby

default.)



Multi‐screen: Displayallfourvideoliveviewsatthesametime.By

default,thevideoliveviewissetintheMulti‐screen

mode.IfyouarenowinSingleScreenmode,clickon

Multi‐Screenandthenchoosefrom2x2,3x3,4x4,1+5,

1+7toswitchtomulti

‐screenliveviewmode.

  



©Copyright2016TRENDnet.AllRightsReserved. 

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TV‐NVR216/TV‐NVR216D4



PreviousScreen: InSingleScreenmode,youcanmanuallyswitchthe

videotothepreviouschannel.

NextScreen: InSingleScreenmode,youcanmanuallyswitchthe

videotothenextchannel.

Stop/StartAuto‐

switch:

Start(default)orstopautomaticliveviewswitch.The

liveviewvideowillbe

changedbychannelsequence.

StartRecording: StartContinuousorMotionDetectionrecording.

Tosetupmotiondetectionarea,orstopcontinuousand

motion detection recordings, you need to navigate to

thedetailedsettingsthroughthemainmenu.

StopRecording: StopContinuousorMotionDetectionrecording.



AddCamera: Clickthisto

godirectlytoIPCameraManagement

Playback: ClickPlaybacktogofullplaybackmenu.



PTZControl: ClickthistoopenthePTZcontrolpanelforthe

supportedcameras



  

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©Copyright2016TRENDnet.AllRightsReserved. 

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TV‐NVR216/TV‐NVR216D4

PictureMode: SelectamonitordisplaysettingfromStandard,Bright,

Gentle,andVividofyourchoice.ClickOKtoconfirm

yourchoice.



ShortcutMenu

Eachvideoinliveviewhasashortcutmenutoperformthefrequentadjustments

ofthevideo.Moveyourmousepointeroverthecameradisplayyouwanttobring

uptheShortcutMenu.Clickonthevideo.Theframeofthevideoshowsactive

(yellowframe).Andthenclick

onthebuttonoftheselectedjobs.



  

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TV‐NVR216/TV‐NVR216D4

Instantplayback

Clickon

toplaybackthelast5minutesofrecording.

Audio

Clickon

toenabletheaudioonselectedchannel.Click tomutetheaudio.



PTZcontrol

Clickon

toproceedPTZoperations.

ThePTZmenuwillshowuponthescreen.





Basicpanandtilt

Clickthebuttonsyouwanttopanortiltthecamera.Adjustthedistanceofeach

stepofmovingbyslidingtheSpeed.Eachstepcanhavefartherdistancewhen

slidingtheSpeedtowardtheright,andviceversa.



AdvancedPTZ

Youcanfurther

controlzoom,focus,andaperturewithcompliantPTZcamera.Click

on+or–toadjustzoom,focusandaperture(iris).Click

button,thecamerawill

turningitaroundcontinuously.Clickthebuttonagaintostopmoving.



Specialfeatures

(Featureavailabilitydependsoncameramodels)



Menu.BringuptheadvancedPTZmenu.



Zoomoperation.

ZoomIn:Clickanddragareafromlefttorighttozoomin

thedefinedarea.

ZoomOut:Dragareafromrighttothelefttozoomout

thatarea.



Centeroperation.Pointandclickonthevideo.The

camerawillmovethecameraandmakethepointedspot

thecenterofthevideo.



Turnonorturnoffexternallighting



Turnonorturnoffexternalwipeonthecamera



  

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TV‐NVR216/TV‐NVR216D4

PTZConfiguration



QuicklyaccessthePTZpresetsbyclickingtheOne‐touchbuttonandtoaccessthe

presetsettings,clickontheGeneralbutton.







Digitalzoom

Clickon

toenabledigitalzoom.Anavigatewindowwillshoweduponright

lowerscreencorner.Draganddropordoubleclicktodefinetheareayouwantto

zoomin.Thedefinedareaisshowedinredrectangular.Rightclicktoexitthezoom

mode.



Imagesettings

Clickon

toadjustthevideodisplaysettings.



Usethesliderorenteranumber(0‐255)toadjusttheimage

brightness.Default:128



Usethesliderorenteranumber(0‐255)toadjusttheimage

contrast.Default:128



Usethesliderorenteranumber(0‐255)toadjustthecolor

saturation.Thegreaternumbermeansthecolorwillbemore

saturated.Default:128



  



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TRENDnetUser’sGuide



TV‐NVR216/TV‐NVR216D4

Liveviewstrategy

Clickon

tomanagetheliveviewstrategy.TheReal‐timestrategyallocateall

resourcestominimizethedelayofvideodelivery.Whenthenetworkiscongested,

thevideomaybeinterrupted.Fluencystrategymakeslargervideobuffertosave

andplayvideoback.Itmakesthecommunicationmorerobust,butthe

liveview

playbacktimingisdelayed.Balancedstrategysetupthegoodenoughvideobuffer

totakecareoftheplaybackfluencywhilemaintainthenetworkrobustness.



Information

Click on

to see current camera stream frame rate, bandwidth,

resolutionandcompressioninformation.





Close

Clickon

toclosetheshortcutmenu.



UsingtheMainMenu

Rightclickyourmousewhileyouareviewingthelivevideo.Theshortmenuwillbe

poppedout.MouseovertheMenuandclickthebuttontobringuptheMain

Menu.



  



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TRENDnetUser’sGuide

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TV‐NVR216/TV‐NVR216D4

LogintotheManagementPages

TheNVRwillaskyoutoenterthepasswordeverytimeyouwanttologintothe

managementpage.EnterthepasswordandthenclickonOKtobringupthemain

menu.



RestoreDefaultPassword

Forsecuritypurposes,ifyoufindyourselfinneedofrestoringtheTV‐IPNVR104to

factorydefaultsettingsyouwillneedtocontactsupport.

ClickResetPasswordandprovidetheSerialNumbertothesupportagentfora

temporaryaccesscode.



Thiscodeistimesensitive;pleaseensureyouresetthepasswordimmediately.



USA/Canadaphonesupport:

TollFreeEnglish:(855)373‐4741

• Monday–Friday:7:00AM–5:30PM,PST

Afterhours24/7:(866)845‐3673



GlobalSupport:

Findthesupportnumberforyourcountryat:www.trendnet.com/contact

OnlineSupport:

www.trendnet.com/support/helpdesk

Inthecalloremail,youneedtosupplytheserialinformation.ClickResetPassword

togettheinformation.Theserialnumberisacalculatednumberbasedonyour

  



20



TRENDnetUser’sGuide



TV‐NVR216/TV‐NVR216D4

NVRidentityandstartuptime.PleasedonotpoweroffyourNVRbeforeyou

completethepasswordresetprocess.Otherwise,thesecurecodeyougetfromthe

supportcentermaynotworktoresetthepasswordtofactorydefault.

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Trendnet RB-TV-NVR216, RB-TV-NVR216D4, TV-NVR216, TV-NVR216D4 User guide

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