OKI C711 Series User manual

User’s Guide

C610/C711

59320301 my.okidata.com

2 – C610/C711 User’s Guide

Copyright Information

C610/C711 User’s Guide

P/N 59320301, Revision 1.0

September, 2009

Disclaimer

Every effort has been made to ensure that the information in this

document is complete, accurate, and up-to-date. The

manufacturer assumes no responsibility for the results of errors

beyond its control. The manufacturer also cannot guarantee that

changes in software and equipment made by other manufacturers

and referred to in this guide will not affect the applicability of the

information in it. Mention of software products manufactured by

other companies does not necessarily constitute endorsement by

the manufacturer.

While all reasonable efforts have been made to make this

document as accurate and helpful as possible, we make no

warranty of any kind, expressed or implied, as to the accuracy or

completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the

web site:

http://www.okiprintingsolutions.com

Trademark Information

Oki and Oki Data are registered trademarks of Oki Electric Industry

Company Ltd.

Apple, Macintosh and Mac OS are registered trademarks of Apple

Computers Inc.

Hewlett-Packard, HP, and LaserJet are registered trademarks of

Hewlett-Packard Company.

Microsoft, MS-DOS and Windows are either registered trademarks

or trademarks of Microsoft Corporation in the United States and/

or other countries.

Other product names and brand names are registered trademarks

or trademarks of their proprietors.

3 – C610/C711 User’s Guide

Emergency First Aid

Take care with toner powder:

If swallowed, give small amounts of cold water and seek

medical attention. DO NOT attempt to induce vomiting.

If inhaled, move the person to an open area for fresh

air. Seek medical attention.

If it gets into the eyes, flush with large amounts of water

for at least 15 minutes keeping eyelids open. Seek

medical attention.

Spillages should be treated with cold water and soap to

help reduce risk of staining skin or clothing.

Note:

Images used in this manual may include optional

features that your product does not have installed.

4 – C610/C711 User’s Guide

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

C610 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

C610 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

C711 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

C711 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Changing the Display Language . . . . . . . . . . . . . . . . . . . . . . 12

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Paper Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Tray 1 and Optional Trays 2 and 3 . . . . . . . . . . . . . . . . . . . . 14

Media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Media Weight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Face Down Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Face up stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Tray 1 and Optional Trays 2 and 3 . . . . . . . . . . . . . . . . . . . . 17

Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Operator Panel: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

How to Change the Settings: User . . . . . . . . . . . . . . . . . . . . 26

How to Change the Settings: Administrator . . . . . . . . . . . . . . 27

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Shutdown Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Print Secure Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Menus Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Admin Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Parallel Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

USB Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Security Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Storage Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Power Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Language Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Print Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5 – C610/C711 User’s Guide

Contents (cont.)

Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Duplex (two-sided printing) Unit . . . . . . . . . . . . . . . . . . . . . . 67

Additional RAM Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Additional Paper Tray(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Major Printer Components and Paper Path . . . . . . . . . . . . . 70

Paper Sensor Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Replacing Consumables and Maintenance Items . . . . . . . . . . . .83

Order Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Toner Cartridge Replacement . . . . . . . . . . . . . . . . . . . . . . . 84

Image Drum Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing the Transfer Belt Unit . . . . . . . . . . . . . . . . . . . . . . 96

Fuser Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Cleaning the LED Head . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Summary of Utilities Provided. . . . . . . . . . . . . . . . . . . . . . . 106

Utilities on the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Utilities on the Web (Windows Only) . . . . . . . . . . . . . . . . 107

Installing the Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

6 – C610/C711 User’s Guide

Notes, Cautions and Warnings

Note:

A note appears in this manual like this. A note provides

additional information to supplement the main text

which may help you to use and understand the product.

CAUTION!

A caution appears in this manual like this. A caution

provides additional information which, if ignored, may

result in equipment malfunction or damage.

WARNING!

A warning appears in this manual like this. A warning

provides additional information which, if ignored, may

result in a risk of personal injury.

7 – C610/C711 User’s Guide

Introduction

Your printer includes these features:

• High Definition Color (HD Color), multi-level technology

produces more subtle tones and smoother gradations of color

to lend photographic quality to your documents;

• 600 x 600, 1200 x 600 dpi (dots per inch) and High Definition

Color (HD Color) print resolution for high quality image

production showing the finest detail;

• Internet Protocol version 6 (IPv6);

• Single Pass color Digital LED technology for high speed

processing of your printed pages;

• PostScript 3, PCL 5C, PCL 6 and Epson FX emulations for

industry standard operation and wide compatibility with most

computer software;

• 10Base-T and 100Base-TX network connection lets you share

this valuable resource among users on your office network;

• Photo Enhance mode to improve printouts of photographic

images (Windows PCL driver only);

• Template Manager utility for Windows enables the design and

print of business cards, banners, labels with ease.

Additionally, the following optional features are also available:

• Automatic two-sided (duplex) printing for economical use of

paper and compact printing of larger documents (standard on

dn models);

• Additional paper tray for loading a further 530 sheets to

minimize operator intervention, or different paper stocks for

letterhead stationery, alternative paper sizes or other print

media;

• Additional memory allows printing of more complex pages. For

example, high resolution banner printing;

• SD card for storage of overlays, macros and downloadable

fonts, and automatic collation of multiple copies of multipage

documents and the download of ICC Profiles.

8 – C610/C711 User’s Guide

Printer Overview ________________

C610 Front View

*The display language can be changed to show English, French,

Spanish or Portuuese.

1. Output stacker, face down

Standard printed copy delivery

point. Holds up to 250 sheets at

80 g/m².

2. Operator panel

Menu driven operator controls and

LCD* panel.

3. Paper tray

Standard paper tray. Holds up to

300 sheets of 80 g/m² paper.

4. Multi purpose tray

Used for feeding heavier paper

stocks, envelopes and other

special media. Also for manual

feeding of single sheets when

required.

5. Paper level indicator

6. Front cover release lever

7. Multi-purpose tray release

recess

8. Top cover release button

9. LED heads

10. Fuser release levers

11. Toner cartridges (C,M,Y,K)

12. ID units (C,M,Y,K)

13. Duplex unit (when fitted)

1

2

3

4

5

9

10

11

6

12

13

7

13

8

9 – C610/C711 User’s Guide

C610 Rear View

This view shows the connection panel, the rear output stacker and

the location of the optional duplex (two-sided printing) unit.

* The Network Interface may have a protective “plug” which must be

removed before connection can be made.

When the rear paper stacker is folded down paper exits the printer

through the rear of the printer and is stacked here face up. This is

mainly used for heavy print media. When used in conjunction with

the multi purpose feed tray, the paper path through the printer is

essentially straight. This avoids bending the paper around curves

in the paper path and enables feeding of up to 67 lb. US Bond

(250 g/m²) media.

1. ON/OFF switch

2. AC power socket

3. Duplex unit (when fitted)

4. Rear, face up stacker

5. USB interface

6. ACC interface (host

USB)

7. Network interface*

UPDATE IMAGE

1

2

3

4

5

6

7

10 – C610/C711 User’s Guide

C711 Front View

*The display language can be changed to show English, French,

Spanish or Portuuese.

1. Output stacker, face down

Standard printed copy delivery

point. Holds up to 350 sheets at

80g/m².

2. Operator panel

Menu driven operator controls and

LCD* panel.

3. Paper tray

Standard paper tray. Holds up to

530 sheets of 80g/m² paper.

4. Multi purpose tray

Used for feeding heavier paper

stocks, envelopes and other

special media. Also for manual

feeding of single sheets when

required.

5. Paper level indicator

6. Front cover release lever

7. Multi-purpose tray release

recess

8. Top cover release button

9. LED heads

10. Fuser release levers

11. Toner cartridges (C,M,Y,K)

12. ID units (C,M,Y,K)

13. Duplex unit (when fitted)

1

2

3

4

5

9

10

11

6

12

13

7

13

8

11 – C610/C711 User’s Guide

C711 Rear View

This view shows the connection panel, the rear output stacker and

the location of the optional duplex (two-sided printing) unit.

* The Network Interface may have a protective “plug” which must be

removed before connection can be made.

When the rear paper stacker is folded down paper exits the printer

through the rear of the printer and is stacked here face up. This is

mainly used for heavy print media. When used in conjunction with

the multi purpose feed tray, the paper path through the printer is

essentially straight. This avoids bending the paper around curves

in the paper path and enables feeding of up to 67 lb. US Bond (250

g/m²) media.

1. ON/OFF switch

2. AC power socket

3. Duplex unit (when fitted)

4. Rear, face up stacker

5. USB interface

6. ACC interface (host

USB)

7. Network interface*

8. Parallel interface

1

2

3

4

5

7

8

6

12 – C610/C711 User’s Guide

Changing the Display Language ____

The default language used by your printer for display messages

and for report printing is English. If required, this can be changed

to:

•French

•Spanish

•Portuguese

Getting Started _________________

Power saving mode

If you do not use the machine for a while, it will enter the power

saving mode to control the power consumption of the device. To

cancel or initiate power saving mode, press the Power Save/

Wake Up button on the control panel.

Switching off

1. Press the Enter button on the control panel to enter the

menu.

2. Press the Menu down button and scroll to the Shutdown

menu.

3. Press the Enter button.

4. Press the Enter button to continue.

5. Press the Enter button to execute.

6. At the prompt, turn the power switch OFF.

Note:

If your machine is connected locally (via USB or parallel*),

when it transitions to Sleep mode its status is viewed as

off-line. To use the printer in this state, you must press the

Power Save / Wake Up button to exit sleep mode.

*C711 only.

CAUTION!

If you have an SD card fitted, always follow the

correct shutdown procedure to ensure that no data is

lost.

13 – C610/C711 User’s Guide

Paper Recommendations

Your printer will handle a variety of print media, including a range

of paper weights and sizes, transparencies and envelopes. This

section provides general advice on choice of media, and explains

how to use each type.

The best performance will be obtained when using standard 20 lb.

US Bond (75 g/m²) paper designed for use in copiers and laser

printers.

Use of heavily embossed or very rough textured paper is not

recommended.

Pre-printed stationery can be used, but the ink must not offset

when exposed to the high fuser temperatures used in the printing

process.

Envelopes

Labels

Recommended type is Avery White Label types 7162, 7664, 7666

(A4), or 5161 (Letter).

CAUTION!

Envelopes should be free from twist, curl or other

deformations. They should also be of the rectangular

flap type, with glue that remains intact when

subjected to hot roll pressure fusing used in this type

of printer. Window envelopes are not suitable.

CAUTION!

Labels should also be of the type recommended for

use in copiers and laser printers, in which the base

carrier page is entirely covered by labels. Other types

of label stock may damage the printer due to the

labels peeling off during the printing process.

14 – C610/C711 User’s Guide

Tray 1 and Optional Trays 2 and 3___

Media sizes

Media Weight Settings

If you have identical paper stock loaded in another tray (2nd or 3rd

tray if you have one, or multi purpose tray) you can set the printer

to automatically switch to the other tray when the current tray

SIZE DIMENSIONS

Letter 8.5 x 11 inches

Legal 13 8.5 x 13 inches

Legal 13.5 8.5 x 13.5 inches

Legal 14 8.5 x 14 inches

Executive 7.25 x 10.5 inches

A5 148 x 210 mm

B5 182 x 257 mm

A4 210 x 297 mm

A6

1

1. C711: A6 printing from the MP Tray only

105 x 148 mm

PAPER TYPE WEIGHT (US BOND) WEIGHT (g/m²)

Light

16-17 lb. US Bond 60 - 63 g/m

2

Medium Light

18 lb. US Bond 64 - 74 g/m

2

Medium

20-24 lb. US Bond 75 - 89 g/m

2

Medium Heavy

24-28 lb. US Bond 90 - 104 g/m

2

Heavy

28-32 lb. US Bond 105 - 120 g/m

2

Ultra Heavy 1

32-50 lb. US Bond 121 - 188 g/m

2

Ultra Heavy 2

50-59 lb. US Bond 189 - 220 g/m

2

Ultra Heavy 3

59-67 lb. US Bond 221 - 250 g/m

2

15 – C610/C711 User’s Guide

runs out of paper. When printing from Windows applications, this

function is enabled in the driver settings. When printing from other

systems, this function is enabled in the Print Menu. (See “Menu

Functions” on page 23.)

Multi Purpose Tray ______________

The multi purpose tray can handle the same sizes as trays 1, 2 and

3 but in weights up to 67 lb. US Bond (250

g/m²). For very heavy

paper stock use the face up (rear) paper stacker. This ensures that

the paper path through the printer is almost straight.

The multi purpose tray can feed paper widths from 3 inches

(76 mm) to 8.5 inches (215.9 mm) and lengths from 5 inches

(127 mm) to 52 inches (1320 mm) (banner printing).

For paper lengths exceeding Legal 14-inch (356 mm) use paper

stock between 28 lb. US Bond (90 g/m²) and 32 lb. US Bond

(128 g/m²) and the face up (rear) paper stacker.

Use the multi purpose tray for printing on envelopes and

transparencies. Up to 50 sheets of transparencies or 10 envelopes

can be loaded at one time, subject to a maximum stacking depth

of about 3/8-inch (10 mm).

Face Down Stacker ______________

C610: The face down stacker on the top of the printer can hold up

to 250 sheets of 21 lb. US Bond (80 g/m²) standard paper, and

can handle paper stocks up to 50 lb. US Bond (188 g/m²).

C711: The face down stacker on the top of the printer can hold up

to 350 sheets of 21 lb. US Bond (80 g/m²) standard paper, and

can handle paper stocks up to 50 lb. US Bond (188 g/m²).

Pages printed in reading order (page 1 first) will be sorted in

reading order (last page on top, facing down).

Face Up Stacker _________________

The face up stacker at the rear of the printer should be opened and

the tray extension pulled out when required for use. In this

condition paper will exit via this path, regardless of driver settings.

The face up stacker can hold up to 100 sheets of 21 lb. US Bond

(80 g/m²) standard paper, and can handle stocks up to 67 lb. US

Bond (250 g/m²).

Always use this stacker and the multi purpose feeder for paper

stocks heavier than 50 lb. US Bond (188 g/m²).

16 – C610/C711 User’s Guide

Duplex Unit ____________________

This option provides automatic two-sided printing on the same

range of paper sizes as tray 2 (i.e. all cassette sizes except A6),

using paper stocks from:

• C610: 17-32 lb. US Bond (64-120 g/m²)

• C711: 17-59 lb. US Bond (64-220 g/m²)

Note:

The duplex unit comes as standard with dn models.

17 – C610/C711 User’s Guide

Loading Paper

Tray 1 and Optional Trays 2 and 3___

1. Remove the paper tray from the printer.

2.

Fan the paper to be loaded at the edges (1) and in the

middle

(2) to ensure that all sheets are properly separated,

then tap the edges of the stack on a flat surface to make it

flush again

(3).

Note:

For illustrative purposes, the C711 printer has been shown.

If you have a C610 printer, the principle is the same with

any exceptions noted.

1

2

3

18 – C610/C711 User’s Guide

3. Load paper (letter headed paper face down and top edge

towards the front of the printer), as shown.

a

b

c

19 – C610/C711 User’s Guide

4. Adjust the rear stopper (a) and paper guides (b) to the size

of paper being used.

To prevent paper jams:

• Do not leave space between the paper and the guides and

rear stopper.

• Do not overfill the paper tray. Capacity depends on the

type of paper stock.

• Do not load damaged paper.

• Do not load paper of different sizes or types at the same

time.

• Close the paper tray gently.

• Do not pull the paper tray out during printing (except as

described below for the 2nd tray).

> NOTES:

> If you have two trays and you are printing from the 1st

(upper) tray, you can pull out the 2nd (lower) tray

during printing to reload it. However, if you are

printing from the 2nd (lower) tray, do not pull out the

1st (upper) tray. This will cause a paper jam.

> For face down printing, make sure the face up (rear)

stacker

(a) is closed (the paper exits from the top of

the printer). Stacking capacity is approximately 250

sheets for the C610 and 350 sheets for the C711,

depending on paper weight.

> For face up printing, make sure the face up (rear)

stacker

(a) is open and the paper support (b) is

extended. Paper is stacked in reverse order and tray

CAUTION!

C711 ONLY: IMPORTANT: Set paper size dial (c) to the

size of paper being used (A4 in the above example).

20 – C610/C711 User’s Guide

capacity is approximately 100 sheets of 20-lb. US Bond

(75 g/m

2

) paper.

CAUTION!

Do not open or close the rear paper exit while printing

as it may result in a paper jam.

a

b

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OKI C711 Series User manual

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