Thecus N2800 User manual

Thecus

N2800

N4800

User’s Manual

2

Copyright and Trademark Notice

Thecus and other names of Thecus products are registered trademarks of Thecus

Technology Corp. Microsoft, Windows, and the Windows logo are registered

trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered

trademarks of Apple Computers, Inc. All other trademarks and brand names are the

property of their respective owners. Specifications are subject to change without

notice.

About This Manual

All information in this manual has been carefully verified to ensure its correctness.

In case of an error, please provide us with your feedback. Thecus Technology

Corporation reserves the right to modify the contents of this manual without notice.

Product name: Thecus N2800/N4800

Manual Version: 3.1

Release Date: MAR. 2012

Limited Warranty

Thecus Technology Corporation guarantees all components of Thecus NAS products

are thoroughly tested before they leave the factory and should function normally

under general usage. In case of any system malfunctions, Thecus Technology

Corporation and its local representatives and dealers are responsible for repair

without cost to the customer if the product fails within the warranty period and

under normal usage. Thecus Technology Corporation is not responsible for any

damage or loss of data deemed to be caused by its products. It is highly

recommended that users conduct necessary back-up practices.

Check the functions that are available on your particular Thecus NAS model at:

http://www.Thecus.com

3

Safety Warnings

For your safety, please read and follow the following safety warnings:

Read this manual thoroughly before attempting to set up your Thecus IP

storage.

Your Thecus IP storage is a complicated electronic device. DO NOT attempt

to repair it under any circumstances. In the case of malfunction, turn off the

power immediately and have it repaired at a qualified service center. Contact

your vendor for details.

DO NOT allow anything to rest on the power cord and DO NOT place the

power cord in an area where it can be stepped on. Carefully place connecting

cables to avoid stepping or tripping on them.

Your Thecus IP storage can operate normally under temperatures between

5°C and 40°C, with relative humidity of 20% – 85%. Using Thecus IP storage

under extreme environmental conditions could damage the unit.

Ensure that the Thecus IP storage is provided with the correct supply voltage

(AC 100V ~ 240V, 50/60 Hz, 3A). Plugging the Thecus IP storage to an

incorrect power source could damage the unit.

Do NOT expose Thecus IP storage to dampness, dust, or corrosive liquids.

Do NOT place Thecus IP storage on any uneven surfaces.

DO NOT place Thecus IP storage in direct sunlight or expose it to other heat

sources.

DO NOT use chemicals or aerosols to clean Thecus IP storage. Unplug the

power cord and all connected cables before cleaning.

DO NOT place any objects on the Thecus IP storage or obstruct its ventilation

slots to avoid overheating the unit.

Keep packaging out of the reach of children.

If disposing of the device, please follow your local regulations for the safe

disposal of electronic products to protect the environment.

4

Table of Contents

About This Manual....................................................................... 2

Limited Warranty ........................................................................ 2

Safety Warnings.......................................................................... 3

Table of Contents ........................................................................ 4

Chapter 1: Introduction............................................................... 7

Overview ...............................................................................................7

Product Highlights.................................................................................7

Package Contents ..................................................................................9

Front Panel..........................................................................................10

Rear Panel...........................................................................................12

Chapter 2: Hardware Installation .............................................. 14

Overview .............................................................................................14

Before You Begin .................................................................................14

Cable Connections ...............................................................................14

Chapter 3: First Time Setup ....................................................... 15

Overview .............................................................................................15

Thecus Setup Wizard ...........................................................................15

OLED Operation ...................................................................................17

USB Copy.............................................................................................18

Typical Setup Procedure ......................................................................19

Chapter 4: System Administration ............................................. 21

Overview .............................................................................................21

Web Administration Interface .............................................................21

My Favorite.................................................................................. 22

Logout......................................................................................... 24

Language Selection....................................................................... 24

System Information.............................................................................25

System Information ...................................................................... 25

System/Service Status .................................................................. 25

Logs............................................................................................ 26

On-line Register ........................................................................... 27

Syslog Management...................................................................... 28

System Monitor ............................................................................ 29

System Management ...........................................................................31

Time: Setting system time............................................................. 31

Notification configuration ............................................................... 32

Firmware Upgrade ........................................................................ 32

Schedule Power On/Off.................................................................. 33

Administrator Password ................................................................. 34

Config Mgmt ................................................................................ 34

Factory Default............................................................................. 35

Reboot & Shutdown ...................................................................... 35

File System Check ........................................................................ 35

Wake-Up On LAN (WOL)................................................................ 37

SNMP Support .............................................................................. 39

UI Login Function.......................................................................... 39

System Network ..................................................................................40

Networking .................................................................................. 40

DHCP/RADVD............................................................................... 41

5

Linking Aggregation ...................................................................... 42

Additional LAN.............................................................................. 44

Storage Management...........................................................................45

Disks Information ......................................................................... 45

RAID Information.......................................................................... 47

NAS Stacking ............................................................................... 57

ISO Mount ................................................................................... 64

Share Folder ................................................................................ 67

Folder and sub-folders Access Control List (ACL) ........................................ 70

iSCSI .......................................................................................... 72

iSCSI Thin-Provisioning ................................................................. 77

LUN ACL ...................................................................................... 78

Advance Option ............................................................................ 80

User and Group Authentication............................................................81

ADS/NT Support ........................................................................... 81

Local User Configuration ................................................................ 82

Local Group Configuration.............................................................. 85

Batch Create Users and Groups ...................................................... 87

User Quota .................................................................................. 88

User and Group Backup ................................................................. 88

LDAP Support............................................................................... 89

Network Service ..................................................................................89

Samba / CIFS............................................................................... 89

AFP (Apple Network Setup) ............................................................ 90

NFS Setup ................................................................................... 91

FTP ............................................................................................. 92

TFTP ........................................................................................... 93

WebService.................................................................................. 94

UPnP........................................................................................... 94

Bonjour Setting ............................................................................ 95

SSH ............................................................................................ 95

DDNS.......................................................................................... 96

UPnP Port Management ................................................................. 97

Application Server ...............................................................................98

iTunes® Server ............................................................................ 99

Module Installation........................................................................ 99

Auto Module Installation .............................................................. 100

Backup ..............................................................................................101

Rsync Target Server.................................................................... 101

Rsync........................................................................................ 102

ACL Backup and Restore.............................................................. 104

Data Burn .................................................................................. 107

Thecus Backup Utility .................................................................. 109

Windows XP Data Backup ............................................................ 110

Apple OS X Backup Utilities.......................................................... 111

External Devices................................................................................111

Printers ..................................................................................... 111

Uninterrupted Power Source......................................................... 115

Chapter 5: Tips and Tricks ....................................................... 117

USB and eSATA Storage Expansion....................................................117

Remote Administration......................................................................117

Part I - Setup a DynDNS Account.................................................. 118

Part II - Enable DDNS on the Router ............................................. 118

Part III - Setting up Virtual Servers (HTTPS) .................................. 118

Firewall Software Configuration ........................................................118

Replacing Damaged Hard Drives........................................................119

Hard Drive Damage .................................................................... 119

6

Replacing a Hard Drive ................................................................ 119

RAID Auto-Rebuild...................................................................... 119

Chapter 6: Troubleshooting ..................................................... 120

Forgot My Network IP Address ..........................................................120

Can't Map a Network Drive in Windows XP ........................................120

Restoring Factory Defaults ................................................................120

Problems with Time and Date Settings ..............................................121

Appendix A: Customer Support................................................ 122

Appendix B: RAID Basics ......................................................... 123

Overview ...........................................................................................123

Benefits .............................................................................................123

Improved Performance ................................................................ 123

Data Security ............................................................................. 123

RAID Levels .......................................................................................123

Appendix C: Active Directory Basics......................................... 126

Overview ...........................................................................................126

What is Active Directory? ..................................................................126

ADS Benefits......................................................................................126

Appendix D: Licensing Information.......................................... 127

Overview ...........................................................................................127

Source Code Availability ....................................................................127

CGIC License Terms...........................................................................128

GNU General Public License...............................................................128

7

Chapter 1: Introduction

Overview

Thank you for choosing the Thecus IP Storage Server. The Thecus IP storage is an

easy-to-use storage server that allows a dedicated approach to storing and

distributing data on a network. Data reliability is ensured with RAID features that

provide data security and recovery—over multiple Terabyte of storage are available

using RAID 5 and RAID 6. Gigabit Ethernet ports enhance network efficiency,

allowing Thecus IP storage to take over file management functions, increase

application and data sharing and provide faster data response. The Thecus IP

storage offers data mobility with a disk roaming feature that lets you swap working

hard drives for use in other Thecus IP storage, securing the continuity of data in the

event of hardware failure. The Thecus IP storage allows data consolidation and

sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments.

The Thecus IP storage’s user-friendly GUI supports multiple Languages.

Product Highlights

File Server

First and foremost, the Thecus IP storage allows you to store and share files over an

IP network. With a Network Attached Storage (NAS) device, you can centralize your

files and share them easily over your network. With the easy-to-use web-based

interface, users on your network can access these files in a snap.

To learn about the Web User Interface, go to

Chapter 4: Using the Thecus IP Storage > Web Administration Interface

FTP Server

With the built-in FTP Server, friends, clients, and customers can upload and

download files to your Thecus IP storage over the Internet with their favorite FTP

programs. You can create user accounts so that only authorized users have access.

To set up the FTP Server, refer to

Chapter 4: Network Service> FTP .

iTunes Server

With the built-in iTunes server capability, the Thecus IP storage enables digital

music to be shared and played anywhere on the network!

To set up the iTunes Server, refer to

Chapter 4: Application Server>iTunes Configuration.

Printer Server

With the Thecus IP storage’s Printer Server, you can easily share an IPP printer with

other PCs connected to your network.

To set up the Printer Server, refer to

Chapter 4: External Devices Server>Printer Information.

Multiple RAID

8

Thecus IP storage supports multiple RAID volumes on one system. So, you can

create RAID 0 for your non-critical data, and create RAID 1,5,6,50 or 60 (depend on

model) for mission-critical data. Create the RAID levels depending on your needs.

To configure RAID modes on the Thecus IP storage, refer to

Chapter 4: Storage Management >RAID Information.

iSCSI Capability

Thecus IP storage is not only a file server, but it also supports iSCSI initiators. Your

server can access Thecus IP storage as a direct-attached-storage over the LAN or

Internet. There is no easier way to expand the capacity of your current application

servers. All the storage needs can be centrally managed and deployed. This brings

ultimate flexibility to users.

To set up an iSCSI volume, refer to

Chapter 4: Storage Management > iSCSI

Superior Power Management

Thecus IP storage supports schedule power on/off. With this feature, administrator

can set at what time to turn on or off the system. This feature is a big plus for people

who want to conserve energy. Wake-On-LAN enables administrator to remotely turn

on the system without even leaving their own seat.

To schedule system on and off, refer to

Chapter 4: System Management> Scheduled Power On/Off

9

Package Contents

N2800 Series

The Thecus IP storage should contain the following common items:

 System Unit x1

 QIG (Quick Installation Guide) x1

 CD-Title (Acronis backup CD & Universal CD & TwonkyMedia CD)

 Ethernet Cable x1

 Accessory bag x1

 Warranty Card x1

 Power adapter x1

N4800 Series

The Thecus IP storage should contain the following common items:

 System Unit x1

 QIG (Quick Installation Guide) x1

 CD-Title (Acronis backup CD & Universal CD & TwonkyMedia CD)

 Ethernet Cable x1

 Accessory bag x1

 HDD Compatibility list Card x1

 Multiple Languages Warranty Card x1

 Power cord x1

Please check to see if your package is complete. If you find that some items are

missing, contact your dealer.

10

Front Panel

N2800:

The Thecus N2800’s front panel has the device’s controls, indicators, and hard disk

trays:

Front Panel

Item Description

1. Power Button  Powers the N2800 on/off.

2. USB Port  USB 3.0 port for compatible USB devices, such as digital cameras,

USB disks, and USB printers.

3. USB Copy

Button

 Copies USB storage contents to N2800.

4. Card reader  Supports SD/SDHC/MMC cards via USB interface.

5. HDD1 led  Blinking white: HDD activity

6. HDD2 led  Blinking white: HDD activity

7. WAN led  Solid white: WAN Cable link

 Blinking white: Network activity

8. LAN led  Solid white: LAN Cable link

 Blinking : Network activity

9. USB Copy led  Blinking white: USB copy activity

10. Card reader

led

 Blinking white: Card reader copy activity

11

N4800:

The Thecus N4800 front panel has the device’s controls, indicators, and hard disk

trays:

Front Panel

Item Description

1.Power Button  Power on/off N4800

2.OLED  Displays current system status and messages

 OLED screen saver will be enabled after screen is left idle for more

than 3 mins

 OLED screen will be diabled after it is left idle for more than 6 mins

3.HDD 1 LED

 Yellow: HDD activity

 Red: HDD failure

4.HDD 2 LED

 Yellow: HDD activity

 Red: HDD failure

5.HDD 3 LED

 Yellow: HDD activity

 Red: HDD failure

6.HDD 4 LED

 Yellow: HDD activity

 Red: HDD failure

7.WAN/LAN1

LED

 Blinking green: network activity

8.LAN2 LED  Blinking green: network activity

OLED

9.USB Copy ● Blue: USB Copy activity

● Red: USB Copy failure

10.HDD Tray  Four HDD trays support 4x 3.5" or 4 x 2.5” HDDs

11. USB Port  USB 3.0 port for compatible USB devices, such as USB disks.

12

Rear Panel

N2800:

The N2800 rear panel features ports and connectors.

Back Panel

Item Description

1. eSATA Port  eSATA port for high-speed external storage expansion.

2. USB Port  USB 2.0 port for compatible USB devices, such as digital cameras,

USB disks, and USB printers.

3. WAN/LAN1

Port

 WAN/LAN1 port for connecting to an Ethernet network through a

switch or a router.

4. LAN2 Port  LAN2 port for connecting to a local Ethernet network through a

switch or a router.

5. System Fan  System fan that exhausts heat from the unit.

6. Power

Connector

 Connect the included power cords to this connector.

7. HDMI  For Video/Audio out

8. VGA  For Video out

13

N4800:

The N4800 rear panel features ports and connectors.

Back Panel

Item Description

1. Power

Connector

 For connect the power adaptor

2. WAN/LAN1

Port

 WAN/LAN1 port for connecting to an Ethernet network through a

switch or router

3. LAN2 Port  LAN2 port for connecting to an Ethernet network through a switch

or router

4. USB Ports

 USB 2.0 ports for storage expansion

5. eSATA Ports

 eSATA port for high-speed storage expansion

6. LINE Out  For Audio out

7. VGA  For Video out

8. HDMI  For Video/Audio out

14

Chapter 2: Hardware Installation

Overview

Your Thecus IP storage is designed for easy installation. To help you get started, the

following chapter will help you quickly get your Thecus IP storage up and running.

Please read it carefully to prevent damaging your unit during installation.

Before You Begin

Before you begin, be sure to take the following precautions:

1. Read and understand the Safety Warnings outlined in the beginning of the

manual.

2. If possible, wear an anti-static wrist strap during installation to prevent static

discharge from damaging the sensitive electronic components on the Thecus

IP storage.

3. Be careful not to use magnetized screwdrivers around the Thecus IP

storage’s electronic components.

Cable Connections

To connect the Thecus IP storage product to your network, follow the steps below:

1. Connect an Ethernet cable from your network to the WAN/LAN1 port on the

back panel of the Thecus IP storage.

▲ N2800 WAN/LAN1 port ▲ N4800 WAN/LAN1 port

2. Connect the provided power cord into the universal power socket on the back

panel. Plug the other end of the cord into a surge protector socket.

3.

▲ N2800 power socket ▲ N4800 power socket

4. Press the power button on the Front Panel to boot up the Thecus IP storage.

15

▲ N2800 power button ▲ N4800 power button

Chapter 3: First Time Setup

Overview

Once the hardware is installed, physically connected to your network, and powered

on, you can configure the Thecus IP storage so that it is accessible to your network

users. There are two ways to set up your Thecus IP storage: using the Thecus

Setup Wizard or the LCD display. Follow the steps below for initial software setup.

Thecus Setup Wizard

The handy Thecus Setup Wizard makes configuring Thecus IP storage a snap. To

configure the Thecus IP storage using the Setup Wizard, perform the following

steps:

1. Insert the installation CD into your CD-ROM drive (the host PC must be

connected to the network).

2. The Setup Wizard should launch automatically. If not, please browse your

CD-ROM drive and double click on Setup.exe.

3. The Setup Wizard will start and automatically detect all Thecus storage

devices on your network. If none are found, please check your connection

and refer to Chapter 7: Troubleshooting for assistance.

NOTE

For MAC OS X users, double click on Thecus Setup Wizard .dmg file.

16

4. Select the Thecus IP storage that you like to configure.

5. Login with the administrator account and password. The default account and

password are both “admin”.

6. Name your Thecus IP storage and configure the network IP address. If your

switch or router is configured as a DHCP Server, configuring the Thecus IP

storage to automatically obtain an IP address is recommended. You may also

use a static IP address and enter the DNS Server address manually.

17

7. Change the default administrator password.

8. Finished! Access the Thecus IP storage Web Administrator Interface by

pressing the Start Browser button. You can also configure another Thecus

IP storage at this point by clicking the Setup Other Device button. Press

Exit to exit the wizard.

OLED Operation

The N4800 is equipped with an OLED on the front for easy status display and setup.

There are four buttons on the front panel to control the OLED functions.

OLED Controls

Use the Up (▲), Down (▼), Enter () and Escape (ESC) keys to select various

configuration settings and menu options for N4800 configuration.

The following table illustrates the keys on the front control panel:

OLED Controls

NOTE

The Thecus Setup Wizard is designed for installation on systems running Windows

XP/2000/vista/7 or Mac OSX or later. Users with other operating systems will

need to install the Thecus Setup Wizard on a host machine with one of these

operating systems before using the unit.

18

Icon

Function Description

▲

Up Button Select the previous configuration settings option.

▼

Down Button USB copy confirmation display.

 Enter Enter the selected menu option, sub-menu, or parameter setting.

ESC Escape Escape and return to the previous menu.

There are two modes of operation for the OLED: Display Mode and Management

Mode.

Display Mode

During normal operation, the OLED will be in Display Mode.

Display Mode

Item Description

Host Name Current host name of the system.

WAN/LAN1 Current WAN/LAN1 IP setting.

LAN2 Current LAN2 IP setting.

Link Aggregation Current Link Aggregation status

System Fan Current system fan status.

CPU Fan Current CPU fan status

2009/05/22 12:00 Current system time.

RAID Current RAID status.

The Thecus IP storage will rotate these messages every one-two seconds on the

OLED display.

USB Copy

The USB Copy function enables you to copy files stored on USB devices such as USB

disks and digital cameras to the Thecus IP storage by press USB copy button. To use

USB copy, follow the steps below:

N2800:

1. Plug your USB device into an available USB port on the Rear Panel.

2. Press the “USB Copy Button”.

3. The N2800 will start copying USB disks connected to the rear USB port. The

LCD will display the USB copy progress and result.

N4800:

1. Plug your USB device into an available USB port on the Front end.

2. In Display Mode, press the Down Button (▼).

3. The OLED will display “USB Copy?”

4. Press Enter () and the N4800 will start copying USB disks connected to the

front USB port.

5. All of data will be copied into system folder named “USB copy”.

19

Typical Setup Procedure

From the Web Administration Interface, you can begin to setup your Thecus IP

storage for use on your network. Setting up the Thecus IP storage typically follows

the five steps outlined below.

For more on how to use the Web Administration Interface, see

Chapter 4: Web Administration Interface.

Step 1: Network Setup

From the Web Administration Interface, you can configure the network settings of

the Thecus IP storage for your network. You can access the Network menu from

the menu bar.

For details on how to configure your network settings, refer to

Chapter 4: System Network .

Step 2: RAID Creation

Next, administrators can configure their preferred RAID setting and build their RAID

volume. You can access RAID settings from the menu bar of the Web Administration

Interface by navigating to Storage Management > RAID Management.

For more information on configuring RAID, see

Chapter 4: Storage > RAID Management.

Don’t know which RAID level to use? Find out more about the different RAID levels

from Appendix B: RAID Basics.

Step 3: Create Local Users or Setup Authentication

Once the RAID is ready, you can begin to create local users for Thecus IP storage, or

choose to setup authentication protocols such as Active Directory (AD).

For more on managing users, go to Chapter 4: User and Group Authentication.

For more information on configuring Active Directory, see

Chapter 4: User and Group Authentication > ADS Support.

For information about the benefits of Active Directory, see Appendix D: Active

Directory Basics.

Step 4: Create Folders and Set Up ACLs

Once users are introduced into your network, you can begin to create various folders

on the Thecus IP storage and control user access to each using Folder Access

Control Lists.

More information on managing folders, see

Chapter 4: Storage Management > Share Folder .

To find out about configuring Folder Access Control Lists, see Chapter 4: Storage

Management > Share Folder> Folder Access Control List (ACL).

Step 5: Start Services

Finally, you can start to setup the different services of Thecus IP storage for the

users on your network. You can find out more about each of these services by

clicking below:

20

SMB/CIFS

Apple File Protocol (AFP)

Network File System (NFS)

File Transfer Protocol (FTP)

iTunes Server

Printer Server

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