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10 Corporate Evaluator’s Guide
To install the video driver (ATI Mobility Radeon)............................................. 114
To install the AGP driver (ALi 1535)................................................................. 115
To install the audio driver (ALi M5451)............................................................. 115
To install the touchpad driver (Synaptics) .......................................................... 115
To install wired 10/100 LAN (RealTek)............................................................. 116
To install the wireless LAN driver (ActionTec) ................................................. 116
To install the ESS modem................................................................................... 116
To install the Lucent modem............................................................................... 117
To install the infrared driver ............................................................................... 117
To install the Speedstep driver (Intel)................................................................. 118
To install the HP Notebook utilities driver ......................................................... 118
To install the HP One-Touch driver.................................................................... 119
To install the HP Desktop Zoom utility.............................................................. 120
To install the USB floppy driver......................................................................... 120
To configure power management........................................................................ 120
Troubleshooting and Maintenance ............................................................................. 123
Troubleshooting Your Computer.............................................................................. 124
Audio Problems................................................................................................... 124
CD-ROM and DVD Problems............................................................................ 125
Display Problems................................................................................................ 127
Docking Problems............................................................................................... 129
Hard Disk Drive Problems.................................................................................. 129
Heat Problems..................................................................................................... 130
Infrared Problems................................................................................................ 130
Keyboard and Pointing Device Problems ........................................................... 131
LAN Problems .................................................................................................... 133
Memory Problems............................................................................................... 134
Modem Problems................................................................................................ 134
PC Card (PCMCIA) Problems............................................................................ 137
Performance Problems........................................................................................ 138
Power and Battery Problems............................................................................... 139
Printing Problems................................................................................................ 141
Serial, Parallel, and USB Problems..................................................................... 141
Startup Problems................................................................................................. 143
Wireless Problems............................................................................................... 144
Testing the Hardware................................................................................................ 146
To run the e-Diagtools diagnostic test ................................................................ 146
Configuring the Computer........................................................................................ 148
To run the BIOS Setup utility ............................................................................. 148
To set up TopTools............................................................................................. 153
Reinstalling and Updating Software......................................................................... 154
To recover the factory installation of your hard disk.......................................... 154
To create a boot disk (Windows 2000) ............................................................... 155
To replace a damaged Recovery CD................................................................... 155
To update the BIOS............................................................................................. 156
To update Windows drivers................................................................................ 156