Toyota Rav4 2019 Owner's manual

Category
Cars
Type
Owner's manual

This manual is also suitable for

1
2
3
4
5
6
7
8
9
10
Pictorial index
Search by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Entune audio
Operating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior features
Usage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For owners
Reporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
Index
Search by symptom
Search alphabetically
2
TABLE OF CONTENTS
For your information................... 8
Reading this manual................12
How to search..........................13
Pictorial index ..........................14
1-1. For safe use
Before driving...................26
For safe driving ................27
Seat belts.........................29
SRS airbags.....................33
Front passenger occupant
classification system ......43
Exhaust gas precautions..48
1-2. Child safety
Riding with children..........49
Child restraint systems.....50
1-3. Emergency assistance
Safety Connect ................65
1-4. Theft deterrent system
Engine immobilizer system
.......................................70
Alarm................................73
2-1. Instrument cluster
Warning lights and indicators
.......................................76
Gauges and meters (with 4.2-
inch display) ...................82
Gauges and meters (with 7-
inch display) ...................85
Multi-information display ..89
Fuel consumption information
.......................................99
3-1. Key information
Keys .............................. 102
3-2. Opening, closing and lock-
ing the doors
Side doors ..................... 109
Back door ...................... 115
Smart key system.......... 129
3-3. Adjusting the seats
Front seats .................... 135
Rear seats..................... 136
Driving position memory 139
Head restraints.............. 141
3-4. Adjusting the steering
wheel and mirrors
Steering wheel............... 144
Inside rear view mirror... 145
Digital Rear-view Mirror. 147
Outside rear view mirrors
.................................... 156
3-5. Opening, closing the win-
dows and moon roof
Power windows ............. 158
Moon roof ...................... 161
Panoramic moon roof.... 164
4-1. Before driving
Driving the vehicle......... 171
Cargo and luggage........ 178
Vehicle load limits.......... 181
Trailer towing................. 182
Dinghy towing................ 193
1
For safety and security
2
Vehicle status information
and indicators
3
Before driving
4
Driving
3
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-2. Driving procedures
Engine (ignition) switch (vehi-
cles without smart key sys-
tem)............................. 195
Engine (ignition) switch (vehi-
cles with smart key system)
.................................... 196
Automatic transmission. 200
Turn signal lever............ 204
Parking brake................ 205
Brake Hold .................... 208
4-3. Operating the lights and
wipers
Headlight switch............ 210
Automatic High Beam ... 213
Fog light switch ............. 216
Windshield wipers and
washer......................... 216
Rear window wiper and
washer......................... 219
4-4. Refueling
Opening the fuel tank cap
.................................... 221
4-5. Using the driving support
systems
Toyota Safety Sense 2.0224
PCS (Pre-Collision System)
.................................... 230
LTA (Lane Tracing Assist)
.................................... 238
RSA (Road Sign Assist) 249
Dynamic radar cruise control
with full-speed range... 252
BSM (Blind Spot Monitor)
.................................... 262
Intuitive parking assist... 272
PKSB (Parking Support
Brake).......................... 279
Parking Support Brake func-
tion (static objects) ...... 284
Parking Support Brake func-
tion (rear-crossing vehicles)
.................................... 290
Rear view monitor system
.................................... 294
Toyota parking assist monitor
.................................... 302
Panoramic view monitor 315
Stop & Start system....... 347
Driving mode select switch
.................................... 353
Multi-terrain Select (AWD
vehicles) ...................... 355
Snow mode switch ........ 359
Downhill assist control sys-
tem .............................. 360
Driving assist systems... 362
4-6. Driving tips
Winter driving tips.......... 369
Utility vehicle precautions
.................................... 372
5-1. Basic function
Buttons overview...........
377
Menu
sc
reen.................. 379
Status icon..................... 380
“Setup” screen............... 382
5-2. Basic information before
operation
Initial screen .................. 383
Touch screen................. 384
5
Entune audio
4
TABLE OF CONTENTS
Home screen................. 386
Entering letters and num-
bers/list screen operation
.................................... 387
Screen adjustment ........ 390
Linking multi-information dis-
play and the system .... 391
5-3. Connectivity settings
Registering/Connecting a
Bluetooth
®
device ....... 392
Setting Bluetooth
®
details
.................................... 396
Wi-Fi
®
Hotspot .............. 403
Apple CarPlay ............... 408
5-4. Other settings
General settings............ 411
Voice settings................ 414
Vehicle settings ............. 415
5-5. Using the audio/visual sys-
tem
Quick reference............. 417
Some basics ................. 418
5-6. Radio operation
AM/FM radio ................. 422
Internet radio................. 424
5-7. Media operation
USB memory................. 426
iPod/iPhone................... 428
Bluetooth
®
audio........... 431
AUX............................... 434
5-8. Audio/visual remote con-
trols
Steering switches.......... 436
5-9. Audio settings
Setup............................. 437
5-10.Tips for operating the
audio/visual system
Operating information.... 438
5-11.Voice command system
operation
Voice command system 450
Command list ................ 453
5-12.Mobile Assistant operation
Mobile Assistant ............ 456
5-13.Phone operation (Hands-
free system for cellular
phones)
Quick reference............. 458
Some basics.................. 459
Placing a call using the Blue-
tooth
®
hands-free system
.................................... 463
Receiving a call using the
Bluetooth
®
hands-free sys-
tem .............................. 466
Talking on the Bluetooth
®
hands-free system....... 467
Bluetooth
®
phone message
function........................ 469
5-14.Phone settings
Setup............................. 474
5-15.What to do if... (Blue-
tooth
®
)
Troubleshooting............. 484
5-16.Toyota Entune overview
Toyota Entune ............... 488
Type A: Function achieved by
using a smartphone or DCM
.................................... 489
5
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Type B: Function achieved by
using DCM and the system
.................................... 492
Type C: Function achieved by
using DCM .................. 493
Type D: Function achieved by
using DCM and a smart-
phone .......................... 495
5-17.Toyota Entune operation
Toyota Entune App Suite
Connect....................... 497
5-18.Entune settings
Toyota Entune App Suite
Connect settings ......... 501
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys-
tem .............................. 504
Automatic air conditioning
system......................... 509
Heated steering wheel/seat
heaters/seat ventilators516
6-2. Using the interior lights
Interior lights list ............ 519
6-3. Using the storage features
List of storage features . 522
Luggage compartment fea-
tures ............................ 526
6-4. Using the other interior fea-
tures
Other interior features ... 530
Garage door opener...... 541
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............ 550
Cleaning and protecting the
vehicle interior ............. 553
7-2. Maintenance
Maintenance requirements
.................................... 556
General maintenance.... 557
Emission inspection and
maintenance (I/M) programs
.................................... 560
7-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions............................. 561
Hood.............................. 563
Positioning a floor jack .. 564
Engine compartment ..... 566
Tires .............................. 573
Tire inflation pressure.... 585
Wheels .......................... 587
Air conditioning filter...... 589
Wiper insert replacement
.................................... 591
Wireless remote control/elec-
tronic key battery......... 594
Checking and replacing fuses
.................................... 597
Light bulbs..................... 599
8-1. Essential information
Emergency flashers....... 612
6
Interior features
7
Maintenance and care
8
When trouble arises
6
TABLE OF CONTENTS
If your vehicle has to be
stopped in an emergency
.................................... 612
If the vehicle is trapped in ris-
ing water...................... 613
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed........................... 615
If you think something is
wrong .......................... 620
Fuel pump shut off system
.................................... 621
If a warning light turns on or a
warning buzzer sounds 622
If a warning message is dis-
played.......................... 633
If you have a flat tire...... 636
If the engine will not start645
If you lose your keys ..... 646
If the electronic key does not
operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis-
charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck
.................................... 655
9-1. Specifications
Maintenance data (fuel, oil
level, etc.).................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization
Customizable features .. 681
9-3. Initialization
Items to initialize............ 693
10-1.For owners
Reporting safety defects for
U.S. owners................. 696
Seat belt instructions for
Canadian owners (in
French)........................ 697
SRS airbag instructions for
Canadian owners (in
French)........................ 698
What to do if... (Troubleshoot-
ing) ............................. 708
Alphabetical Index ........ 711
9
Vehicle specifications
10
For owners
Index
7
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
8
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the engine is turned off, you
may hear sound coming from
under the vehicle for several
minutes. This is the sound of a
fuel evaporation leakage check
and, it does not indicate a mal-
function.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.0
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the engine
Accessories, spare parts
and modification of your
Toyota
Installation of a mobile
two-way radio system
9
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped. These computers do
not record conversations or
sounds, and only record images
outside of the vehicle in certain
situations.
Engine speed/ Electric motor
speed (traction motor speed)
Accelerator status
Brake status
Vehicle speed
Operation status of the driving
assist systems, such as the
ABS and pre-collision system
Images from the front camera
(available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications).
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
With the consent of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
In response to an official request
by the police, a court of law or a
government agency
For use by Toyota in a lawsuit
For research purposes where the
data is not tied to a specific vehi-
cle or vehicle owner
Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled.
However, if the function is disabled,
data from when the pre-collision
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Vehicle data recordings
Usage of data collected
through Safety Connect
(U.S.mainland only)
10
Subscription Service Agreement
for information on data collected
and its usage.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
How various systems in your
vehicle were operating;
Whether or not the driver and
passenger safety belts were
buckled/fastened;
How far (if at all) the driver
was depressing the accelera-
tor and/or brake pedal; and,
How fast the vehicle was trav-
eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
In response to an official request
by the police, a court of law or a
government agency
For use by Toyota in a lawsuit
However, if necessary, Toyota may:
Use the data for research on
vehicle safety performance
Disclose the data to a third party
for research purposes without
Event data recorder
11
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material
WARNING
General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.
General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children may injure them-
selves by playing with the side
windows, the moon roof or the
panoramic moon roof, or other
features of the vehicle. In addi-
tion, heat build-up or extremely
cold temperatures inside the vehi-
cle can be fatal to children.
12
Reading this manual
Explains symbols used in
this manual
Symbols in this manual
Symbols Meanings
WARNING:
Explains something
that, if not obeyed,
could cause death or
serious injury to people.
NOTICE:
Explains something
that, if not obeyed,
could cause damage to
or a malfunction in the
vehicle or its equip-
ment.
Indicates operating or
working procedures.
Follow the steps in
numerical order.
Symbols in illustrations
Symbols Meanings
Indicates the action
(pushing, turning, etc.)
used to operate
switches and other
devices.
Indicates the outcome
of an operation (e.g. a
lid opens).
Symbols Meanings
Indicates the compo-
nent or position being
explained.
Means Do not, Do not
do this, or Do not let
this happen.
13
Searching by name
Alphabetical index: P. 711
Searching by installation
position
Pictorial index: P.1 4
Searching by symptom or
sound
What to do if... (Troubleshoot-
ing): P.70 8
Searching by title
Table of contents: P. 2
How to search
14
Pictorial index
Pictorial index
Exterior
Side doors .......................................................................... P.109
Locking/unlocking ................................................................ P.109
Opening/closing the side windows....................................... P.158
Locking/unlocking by using the key ............................. P.110, 647
Warning messages .............................................................. P.633
Back door ........................................................................... P.115
Opening from inside the cabin
*
............................................ P.119
Opening from outside....................................................P.117, 119
Warning messages .............................................................. P.633
Outside rear view mirrors ................................................. P.156
Adjusting the mirror angle .................................................... P.156
Folding the mirrors ............................................................... P.156
Defogging the mirrors
*
................................................. P.505, 512
Windshield wipers.............................................................. P.216
Precautions against winter season ...................................... P.369
A
B
C
D
15
Pictorial index
To prevent freezing (windshield wiper de-icer)
*
.................... P.515
Precautions against car wash
(Rain-sensing windshield wipers)
*
....................................... P.551
Replacing the wiper insert.................................................... P.591
Fuel filler door .................................................................... P.221
Refueling method................................................................. P.221
Fuel type/fuel tank capacity ................................................. P.660
Tires..................................................................................... P.573
Tire size/inflation pressure ................................................... P.664
Winter tires/tire chain ........................................................... P.369
Checking/rotation/tire pressure warning system ..................P.573
Coping with flat tires............................................................. P.636
Hood.................................................................................... P.563
Opening ............................................................................... P.563
Engine oil ............................................................................. P.660
Coping with overheat ........................................................... P.653
Warning messages .............................................................. P.633
Headlights........................................................................... P.210
Turn signal lights ............................................................... P.204
Parking lights ..................................................................... P.210
Daytime running lights ...................................................... P.210
Side marker lights.............................................................. P.210
Fog lights
*
........................................................................... P.216
Stop lights/tail lights/turn signal lights.................... P.204, 210
Tail lights............................................................................. P.210
Back-up lights
Shifting the shift lever to R ................................................... P.200
Light bulbs of the exterior lights for driving
(Replacing method: P.599, Watts: P.668)
E
F
G
H
I
J
K
L
M
N
O
16
Pictorial index
License plate lights............................................................ P.210
Turn signal lights
*
.............................................................. P.204
*
: If equipped
P
Q
17
Pictorial index
Instrument panel
Engine switch............................................................. P.195, 196
Starting the engine/changing the modes ..... P.195, 195, 196, 199
Emergency stop of the engine ............................................. P.612
When the engine will not start.............................................. P.645
Warning messages .............................................................. P.633
Shift lever............................................................................ P.200
Changing the shift position................................................... P.201
Precautions against towing .................................................. P.615
When the shift lever does not move..................................... P.202
Meters ............................................................................. P.82, 85
Reading the meters/adjusting the instrument
panel light............................................................. P.82, 85, 84, 88
Warning lights/indicator lights ................................................ P.76
When the warning lights come on........................................ P.622
Multi-information display .................................................... P.89
Display ................................................................................... P.89
A
B
C
D
18
Pictorial index
When the warning messages are displayed ........................ P. 63 3
Turn signal lever................................................................. P.204
Headlight switch ................................................................ P.210
Headlights/parking lights/tail lights/
license plate lights/daytime running lights............................ P.210
Fog lights
*1
........................................................................... P.216
Windshield wiper and washer switch............................... P.216
Rear window wiper and washer switch ........................... P.219
Usage........................................................................... P.216, 219
Adding washer fluid.............................................................. P.572
Warning messages .............................................................. P.633
Emergency flasher switch................................................. P.612
Hood lock release lever..................................................... P.563
Tilt and telescopic steering lock release lever................ P. 14 4
Adjustment ........................................................................... P.144
Air conditioning system ............................................ P.504, 509
Usage........................................................................... P.504, 509
Rear window defogger ................................................. P.505, 512
Entune Audio
*1
................................................................... P.377
Entune Audio Plus
*1, 2
Entune Premium Audio
*1, 2
Fuel filler door opener lever.............................................. P.222
*1
:If equipped
*2
:Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L
19
Pictorial index
Switches
Driving position memory switches
*
................................. P.139
Window lock switch ........................................................... P.160
Power window switches.................................................... P.158
Door lock switches ............................................................ P.113
Outside rear view mirror switches ................................... P.156
“ODO TRIP” switch ........................................................ P.84, 88
Instrument panel light control dial ............................... P.84, 88
Automatic High Beam switch ........................................... P.213
Windshield wiper de-icer switch
*
..................................... P.515
Camera switch
*
................................................................... P.317
Heated steering wheel switch
*
.......................................... P.517
Power back door switch
*
................................................... P.119
*
: If equipped
A
B
C
D
E
F
G
H
I
J
K
L
20
Pictorial index
Meter control switches ........................................................ P.90
Vehicle-to-vehicle distance switch ................................... P.257
Cruise control switches
Dynamic radar cruise control with full-speed range ............. P.2 52
Audio remote control switches
*
....................................... P.436
LTA (Lane Tracing Assist) switch ..................................... P.238
Phone switch
*
..................................................................... P.461
Talk switch
*
......................................................................... P.450
*
: Vehicles with Entune Audio Plus or Entune Premium Audio, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
A
B
C
D
E
F
G
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Toyota Rav4 2019 Owner's manual

Category
Cars
Type
Owner's manual
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