Tripp Lite SmartOnline UPS System Owner's manual

SmartOnline UPS System
Tripp Lite
Brand
Tripp Lite
Model
SmartOnline UPS System
Category
Uninterruptible power supplies (UPSs)
Type
Owner's manual

This manual is also suitable for

1
Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Important Safety Instructions 2
Installation 3
Basic Operation 7
Battery Replacement 13
Storage and Service 14
SmartOnline
™
Rack/Tower Mount On-Line UPS Systems
Pure Sine Wave Output • 220/230/240V Input/Output
Español 15
Français 29
Copyright ©2009 Tripp Lite. All rights reserved. SmartOnline
™
is a trademark of Tripp Lite.
Troubleshooting 11
Not suitable for mobile applications.
 44
200909121 93-2486.indd 1 10/29/2009 2:20:40 PM
2
UPS Location Warnings
• InstallyourUPSindoors,awayfromexcessmoistureorheat,conductivecontaminants,
dustordirectsunlight.
• Forbestperformance,keeptheindoortemperaturebetween32ºFand104ºF
(0ºCand40ºC).
• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.
• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).
Mountinginthismannerwillseriouslyinhibittheunit'sinternalcooling,eventually
causingproductdamagenotcoveredunderwarranty.
UPS Connection Warnings
• ConnectyourUPSdirectlytoaproperlygroundedACpoweroutlet.Donotplugthe
UPSintoitself;thiswilldamagetheUPS.
• DonotmodifytheUPS'splug,anddonotuseanadapterthatwouldeliminatetheUPS’s
groundconnection.
• DonotuseextensioncordstoconnecttheUPStoanACoutlet.Yourwarrantywillbe
voidedifanythingotherthanTrippLitesurgesuppressorsareusedtoconnectyourUPS
to an outlet.
• IftheUPSreceivespowerfromamotor-poweredACgenerator,thegeneratormust
provideclean,filtered,computer-gradeoutput.
Equipment Connection Warnings
• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcan
reasonablybeexpectedtocausethefailureofthelifesupportequipmentortosignificantly
affectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthe
presenceofaflammableanestheticmixturewithair,oxygenornitrousoxide.
• DonotconnectsurgesuppressorsorextensioncordstotheoutputofyourUPS.This
mightdamagetheUPSandwillvoidthesurgesuppressorandUPSwarranties.
Battery Warnings
Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.
Observeproperprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPS
orbatteries.Donotshortorbridgethebatteryterminalswithanyobject.Unplugandturn
offtheUPSbeforeperformingbatteryreplacement.Usetoolswithinsulatedhandles.
Therearenouser-serviceablepartsinsidetheUPS.Batteryreplacementshouldbe
performedonlybyauthorizedservicepersonnelusingthesamenumberandtypeof
batteries(sealedLead-Acid).Thebatteriesarerecyclable.Refertoyourlocalcodesfor
disposalrequirements.TrippLiteoffersacompletelineofUPSSystemReplacement
BatteryCartridges(R.B.C.).VisitTrippLiteontheWebatwww.tripplite.com/support/
battery/index.cfmtolocatethespecificreplacementbatteryforyourUPS.
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation,operationandstorageofallTrippLiteUPSSystems.Failuretoheedthese
warningswillvoidyourwarranty.
Important Safety Instructions
200909121 93-2486.indd 2 10/29/2009 2:20:40 PM
1
2
3
4
A
C
E
D
F
G
B
B
3
Mountyourequipmentineithera4-postor2-postrackorrackenclosure(seenextpagefor
2-post mounting). The user must determine the fitness of hardware and procedures before
mounting. If hardware and procedures are not suitable for your application, contact the
manufacturerofyourrackorrackenclosure.Theproceduresdescribedinthismanualarefor
commonrackandrackenclosuretypesandmaynotbeappropriateforallapplications.
4-Post Mounting
AllUPSmodelsincludehardwarerequiredtomountina4-postrack.Selectmodelsincludean
adjustablerackmountshelfkittoprovideadditional support. If yourUPSmodeldoesnot
includeanadjustablerackmountshelfkit,skipsteps1and2.
Mounting Rack
Installation
1
Connectthetwosegmentsofeachshelf
A
usingthe
included screws and nuts
B
. Leave the screws
slightlyloosesothattheshelvescanbeadjustedin
thenextstep.
Adjusteachshelftofityourrack,thenmountthem
inthelowestavailablespaceofyourrackwiththe
screws,nutsandwashersprovided
C
.Notethatthe
support ledges should face inward. Tighten the
screwsthatconnecttheshelfsegments
B
.
Attachmountingears
D
tothefrontmountingholes
ofyourequipment
E
usingthescrewsprovided
F
.
Theearsshouldfaceforward.
Usinganassistantifnecessary,liftyourequipment
andslideitontothemountingshelves.Attachyour
equipment to the rack by using the appropriate
hardware
G
throughitsmountingearsandintothe
rackrails.
2
3
4
200909121 93-2486.indd 3 10/29/2009 2:20:41 PM
INPUT
BREAKER
ACC. SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OTHER
SYSTEMS WILL VOID
WARRANTY
INPUT
BREAKER
ACC . SLO T
LOAD 1
IN
PHONE / DAT A PROT ECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OTHER
SYSTEMS WILL VOID
WA RRANTY
Your model may differ.
1
2a
Your model may differ.
INPUT
BREAKER
AC C. SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit fo r
cautionary markings
W ARNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OT HER
SYSTEMS WILL VOID
WA RRANTY
2b
Your model may differ.
4
Installation (continued)
2-Post (Telecom) Mounting
Ifyoumount2UUPSmodelsin2-postracks,theyrequiretheadditionofaTrippLite2-Post
RackmountInstallationKit(model:2POSTRMKITWM,soldseparately).SeeInstallationKit
owner’smanualforinstallationprocedurefor2UUPSmodels.
Connection and Start-Up
Connect a user-supplied power cord
to the UPS input receptacle.
Thepowercordshouldhaveaplugappropriatefor
your local site's utility outlets. Plug the cord
directlyintoaproperlygrounded,3-wire,ACoutlet
thatdoesnotshareacircuitwithaheavyelectrical
load(airconditioner,refrigerator,etc.).Theoutlet
musthaveanampratingequaltoorgreaterthanthe
inputbreakerratingoftheUPS.
Note: Once your UPS is plugged in, the fan and all Indicator
Lights will turn ON. The LINE and LOADACTIVE METER
LEDswillilluminate andtheUPS will beeptoindicate normal
operation.However,powerisnotsuppliedtotheACoutletsuntil
theUPSisturnedon.
Using the included power cords,
connect your equipment to the AC
outlets of the UPS System.
Connect the female plug to your equipment's
ACinput.ConnectthemaleplugtoanyUPSAC
outlet
2a
.Repeatwithadditionalcordstoconnect
allyourequipment
2b
.
Note:Additional interconnection cords C13 to C14 and C19 to
C20) are available from Tripp Lite. For more information, call
773-869-1234.
Caution:Your UPS is designed to support computer equipment
only.YouwilloverloadtheUPSifyouconnectdeviceswithhigh
powerdemandssuchashouseholdappliancesorlaserprintersto
UPSACoutlets.
1
2
Mounting (Tower)
YourUPScanbemountedinanuprighttowerposition
withoptionalbasestandssoldseparatelybyTrippLite
(Model# 2-9USTAND).Whenmountingthe UPS on
adjustablebasestands,makesurethatthecontrolpanel
istowardthetop.Thecontrolpanelmayberotatedto
make it easier to read. Insert a small screwdriver or
similartoolintheslotsoneithersideofthepanel,pop
itout,rotateit,andpopitbackintoplaceasshown.
WARNING!
AllUPSsystemsareextremelyheavy.Usecautionwhenliftingandmounting.Usermust
properlystabilizetheUPSwhenliftingandmounting.
200909121 93-2486.indd 4 10/29/2009 2:20:42 PM
3
INPUT
BREAKER
ACC . SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONL Y
CONNECTING OT HER
SYSTEMS WILL VOID
WA RRANTY
1
Your model may differ.
5
Important Safety Instructions
Connection and Start-Up (continued)
Turn the UPS ON:
• PresstheON/TESTSwitchandholditfor
severalsecondsuntilyouhearabeep
• Release the ON/TEST Switch. The ON LINE
LED will illuminate, and your UPS will begin
providingpowertoitsACoutlets
Note: UPS system will function properly upon initial startup,
however, maximum runtime for the unit’s battery will only be
accessibleafterithasbeenchargedfor24hours.
Your UPS will function properly without theseYoyr
Installation (continued)
Optional Connections
3
1
UPSwillfunctionproperlywithouttheseconnections.
Phone/Network Line
Suppression
YourUPShasjackswhichprotectagainstsurgeson
a telephone line or telephone/ network data line.*
Using appropriate telephone or network cords
connect your wall jack to the UPS jack marked
“IN.” Connect your equipment to the UPS jack
marked “OUT.” Make sure the equipment you
connecttotheUPS'sjacksisalsoprotectedagainst
surgesontheACline.
*NotcompatiblewithPoE(PowerOverEthernet)applications.
200909121 93-2486.indd 5 10/29/2009 2:20:43 PM
INPUT
BREAKER
ACC . SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OT HER
SYSTEMS WILL VOID
WA RRANTY
INPUT
BREAKER
ACC . SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OTHER
SYSTEMS WILL VOID
WA RRANTY
2b
4
Your model may differ.
Your model may differ.
INPUT
BREAKER
ACC . SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONLY
CONNECTING OT HER
SYSTEMS WILL VOID
WA RRANTY
2a
Your model may differ.
INPUT
BREAKER
ACC . SLOT
LOAD 1
IN
PHONE / DAT A PROTECTION
OUT EPO
LOAD 2
OUTPUT
RS-232 USB
CAUTION
Risk of electric shock
See top of unit for
cautionary markings
WA RNING
CONNECT 48 VDC
BATTERY SYSTEMS ONL Y
CONNECTING OTHER
SYSTEMS WILL VOID
WA RRANTY
3a
Your model may differ.
4-5
3b
6
Optional Connections (continued)
USB and RS-232 Serial
Communications
UsetheincludedUSBcable(see
2a
)and/orDB9
serial cable (see
2b
)toconnectthecommunication
portofyourcomputertothecommunicationportof
yourUPS.InstallonyourcomputertheTrippLite
PowerAlertSoftwareappropriatetoyourcomputer's
operatingsystem.YourUPSmayfeatureadditional
communications ports; these ports may be
connected to additional computers that have
PowerAlert Software installed. Consult your
PowerAlertmanualformoreinformation.
EPO Port Connection
Thisoptionalfeatureisonlyforthoseapplications
that require connection to a facility's Emergency
Power Off (EPO) circuit. When the UPS is
connected to this circuit, it enables emergency
shutdown of the UPS's inverter. Using the cable
provided,connecttheEPOportofyourUPS(see
3a
)toauser-suppliednormallyclosedornormally
openswitchaccordingtothecircuitdiagram(see
3b
). The EPO port is not a phone line surge
suppressor;donotconnectaphonelinetothis
port.
External Battery Connection
Checktoensurethattheexternalbatteriesyouare
connectingmatchthevoltagelistedonyourUPS's
battery connector.All UPS models come with a
robustinternalbatterysystem;selectmodelsfeature
connectors that accept optional external battery
packs(soldseparatelyfromTrippLite)toprovide
additional runtime.Adding externalbatteries will
increaserechargetimeaswellasruntime.Seethe
battery pack owner's manual for complete
installationinstructions.Makesurecablesarefully
inserted into their connectors. Small sparks may
resultduringbatteryconnection;thisisnormal.Do
notconnectordisconnectbatterypackswhenthe
UPSisrunningonbatterypower.
2
3
Installation (continued)
4
200909121 93-2486.indd 6 10/29/2009 2:20:44 PM
7
Front Panel Switches
“ON/TEST”Button:ThisswitchcontrolsfourseparateUPSfunctions:
UPSPowerON:To turn theUPS on, press thisbutton,holdit for
severalsecondsuntilyouhearabeep,thenreleaseit.The“ONLINE”
LEDwillilluminate.
UPSSelf-Test:Duringnormalon-lineoperation,pressthisbuttonand
holdituntilyouhearabeep.Thisinitiatesa10-secondself-testofthe
battery.TheUPSwillshifttobatterypower(allLEDswillilluminate)
fortenseconds.
Alarm Silence: To silence the UPS “on-battery” alarm, press this
buttonandholdituntilyouhearabeep.
UPSColdStart:TouseyourUPSasastand-alonepowersourcewhen
ACpowerisunavailable(i.e.duringablackout),pressthisbuttonand
holdituntilyouhearabeep.TheUPSwillthenprovidebatterypower
toitsoutlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating
from battery power.
“OFF”Button:ThisbuttonturnspowerOFFattheUPSreceptacles.
Pressthisswitch,holdituntilyouhearabeep,thenreleaseit.TheUPS
will continue charging and the fan will continue to cool internal
componentsevenafteryouturntheUPSreceptaclesoff.Toturnthe
UPS OFF completely, including the charger, disconnect the UPS’s
powercordafterpressingthe“OFF”switch.
“ONLINE”LED:Thisgreenlightwillilluminateconstantlytoindicate
the UPS is performing normal on-line operation (filtering and
resynthesizing incomingAC line voltageto provide pure sine wave
output).Whenthislightisilluminated,youcanmonitortheloadlevel
ofyourUPSonthe“LOADACTIVEMETER”LEDs.
“LINE”LED:Thisgreenlightwillilluminateconstantlytoindicate
theutilitysuppliedAClinevoltageatyourwalloutletisnominal.It
willflashifthelinevoltageisoutsidethenominalrange(eithertoolow
ortwohigh).NoactionisrequiredonyourpartwhentheLEDflashes;
the UPS continuously and automatically filters AC line power to
provideyourequipmentwithpuresinewaveACpower,regardlessof
brownoutorovervoltageconditions.Ifthislightisoff,thenACline
voltageisnotpresent(blackout)orisatanextremelyhighvoltage,and
theUPSwillprovideconnectedequipmentwithpowerfrombattery.
Front Panel Indicator Lights
Basic Operation
200909121 93-2486.indd 7 10/29/2009 2:20:45 PM
8
Front Panel Indicator Lights continued
“BYPASS” LED: This yellow light will flash to indicate that the
UPS’sDC/ACinverterisdeactivatedandtheUPSisinthe“Bypass”
mode.DuringnormaloperationthisLEDwilllightbrieflywhenthe
unitispluggedin,butifaninternalfaultoroverloadoccursthislight
will flash constantly and the fault LED will illuminate to showthat
connectedequipmentwillreceivefilteredACmainspower,butwillnot
receivebatterypowerduringablackout.Inthiscase,contactTrippLite
forservice.IftheUPShasbeenplacedintoEconomyMode(available
onselectUPSsystems),itconfiguresanonlineUPStofunctionasa
switchingUPS.WhentheUPSsystemisinEconomyMode,itoperates
atincreasedefficiencywhileACutilitypowerisavailable(within+/-
10% nominal) and switches to battery power ifAC utility power is
interrupted.Theyellow“BYPASS”LEDwillremainonwhentheUPS
systemisinEconomyMode.(Formoreinformationonhowtoaccess
the Economy Mode, please refer to the PowerAlert software User’s
Manual.)
“FAULT”LED(selectmodelsonly):Thisredlightwillflashwhen
yourUPSdetectsaninternalfault(overheating,overvoltages,etc.).If
the light persists after restarting the UPS, contact Tripp Lite for
service.
“LOADACTIVEMETER” LED:This green light will illuminate
whenyourUPSisreceivingACpowertoindicatethatthesetoffour
dual-functionLEDsisdisplayingtheloadlevelofyourUPS.
“BATTACTIVE METER” LED: This green light will illuminate
whenyourUPSisoperatingfrombatterypowertoindicatethattheset
of four dual-functionLEDs is displaying the battery chargelevel of
yourUPS.Note:the“ONBATT”LEDwillalsobeilluminated.
“OVERLOAD”LED:Thisredlightwillilluminateconstantlytoindicate
thatyourUPS’scapacityhasbeenexceededwhileitisinon-lineoperation.
TheUPSalarmwillbeepcontinuously.Immediatelyremoveoverload
until light and alarm go off. If you do not immediately remove the
overload,theUPSwilltransferfromon-linetobypassoperation.
“BATTLOW”LED:ThisyellowlightwillilluminatewhenyourUPS’s
batterychargelevelislow.TheUPSalarmwillbeepuntileitherthe
batterychargeisdepletedorthebatteriesareadequatelyrecharged.
“ON BATT” LED: This green light will illuminate constantly to
indicatethatAClinevoltageisnotpresentandyourUPSisproviding
yourequipmentwithbatterypower.TheUPSwillalsobeepeverytwo
seconds,unlesssilencedbythe“ON/TEST”Button.Whenthislightis
illuminated,youcanmonitorthebatterychargelevelofyourUPSon
the“BATTACTIVEMETER”LEDs.
Basic Operation (continued)
200909121 93-2486.indd 8 10/29/2009 2:20:46 PM
9
Rear Panel
“REPLACEBATT”LED:Thisredlightwillilluminateconstantlyand
theUPSalarmwillbeepevery2secondsifyourUPS’smicroprocessor
detectsabatteryfaultorifyourUPSfailstheautomaticself-test(after
youturnyourUPSON)andtheUPSbatteryislessthanfullycharged.
LettheUPSsystemchargeforatleast12hoursandperformaselftest
usingthe“ON/TESTButton”asdescribedonpage7.Ifthelightcontinues
tostayon,contactTrippLiteforservice.
Accessory Slot: Remove the small cover panel from this slot to use
optionalaccessoriestoremotelymonitorandcontrolyourUPS.Contact
TrippLiteCustomerSupportat(773)869-1234formoreinformation,
includingalistofavailableSNMP,networkmanagementandconnectivity
products.
ExternalBattery Pack Connector(configurationvariesby model):
UsetoconnectoptionalTrippLiteBatteryPacksforadditionalruntime.
Contact Tripp Lite Customer Support at (773) 869-1234 for the
appropriate Tripp Lite battery pack to connect. Refer to instructions
available with the Battery Pack for complete connection information
andsafetywarnings.
Fan:ThefancoolstheUPS’sinternalcomponents.Itisalwaysonwhen
linepowerispresent.
InputCircuitBreakerSwitch:Thisresettablebreakerpreventshigh
input current from damaging the UPS or the attached load. If this
breaker trips, make sure your UPS is connected toACpowerof the
proper voltage before resetting the circuit breaker by pushing the
breakerswitchin.
GroundScrew:Usethistoconnectanyequipmentthatrequiresachassis
ground.
OutputCircuitBreakersSwitches:Theseresettablecircuitbreakers
protectyour UPS from outputoverload.If one or bothbreakerstrip,
removesomeoftheloadonthecircuit(s)and allowtheUPStocool
beforepressingthebreakerswitch(es)intoreset.
Front Panel Indicator Lights continued
Basic Operation (continued)
200909121 93-2486.indd 9 10/29/2009 2:20:47 PM
IEC320-C13
IEC320-C19
IEC320-C20
IEC320-C14
10
Rear Panel continued
Input Cord Connection: This IEC320-C20 or IEC320-C14 inlet
enables the UPS to be connected to an AC power source via a
user-supplied cord with country-specific plug. See "Connection and
Start-Up".
ACReceptacles (Varied byModel):These receptacles provideyour
connectedequipmentwithpuresine-waveACoutputfromtheACline
duringnormaloperationandfrombatterypowerduringblackoutsand
severebrownouts.Powerprovidedattheseoutletsisfilteredtoprotect
connected equipment against damaging surges and line noise. Select
modelsfeaturereceptaclesarrangedinnumberedloadbanks,aslabelled
ontheunit.UsingPowerAlertsoftwareandcabling,loadbankscanbe
individuallyturnedoffandonfromaremotelocation,allowingusersto
resetorrebootconnectedequipment.
Telephone/Network Protection Jacks: These jacks protect your
equipment against surges over a telephone line or telephone/network
dataline.Connectingyourequipmenttothese jacks is optional.Your
UPS will work properly without this connection. Not compatible with PoE
(Power Over Ethernet) applications.
Communications Ports (USB or RS-232): These ports connect your
UPS to any workstation or server. Use with Tripp Lite’s PowerAlert
Softwareandincludedcablestoenableyourcomputertoautomatically
saveopenfilesandshutdownequipmentduringablackout.Alsouse
PowerAlertSoftwaretomonitorawidevarietyofAClinepowerand
UPSoperatingconditions.ConsultyourPowerAlertSoftwaremanualor
contactTrippLiteCustomerSupportformoreinformation.See“USB
and RS-232 Serial Communications” in the “Optional Connections”
section for installation instructions.
Dry contact communications are simple, but some knowledge of
electronics is necessary to configure them. The DB9 port's pin
assignmentsareshownin the diagram. If the UPSbatteryislow, the
UPSsendsasignalbybridgingpins1and5.Ifutilitypowerfails,the
UPSsendsasignalbybridgingpins 8 and 5.ToshuttheUPSdown
remotely,shortpin3~pin9foratleast3.8seconds.
EPO(EmergencyPowerOff)Port:YourUPSfeaturesaEPOportthat
maybeusedtoconnecttheUPStoacontactclosureswitchtoenable
emergencyinvertershutdown.See"OptionalConnections."
Communications
Basic Operation (continued)
200909121 93-2486.indd 10 10/29/2009 2:20:48 PM
11
TheUPS’scontrolpanellightswillturnoninthesequencesbelowtosignalthattheUPSis
havingoperationaldifficulties.
Lights (On/Flashing) and Condition Solution
On: REPLACE BATT Let the UPS system charge for at least
Condition: Replace Battery 12 hours and perform a self test using
the "ON/Test Switch" as described on
page 7. If the light continues to stay on,
contact Tripp Lite for service.
On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.
Condition: Battery Low
On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.
Condition: On Bypass due to Overload
Flashing: OVERLOAD Remove the cause of the short circuit
Condition: Short Circuit from the UPS output.
On: FAULT, 100% Restart the UPS. If the problem persists,
Condition: Battery Voltage too High contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,
Condition: On Bypass due to contact Tripp Lite for repairs.
High Output Voltage
On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,
Flashing: 50% contact Tripp Lite for repairs.
Condition: On Bypass due to
Low Output Voltage
On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,
Condition: On Bypass due to High contact Tripp Lite for repairs.
Bus Voltage
On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,
Flashing: 25% contact Tripp Lite for repairs.
Condition: On Bypass due to Low
Bus Voltage
On: BYPASS, LINE Check the UPS to be sure that there is
Flashing: FAULT adequate space for air to circulate near
Condition: On Bypass due to High the vents and that the fan is working
Internal Temperature properly. Restart the UPS.
Troubleshooting
200909121 93-2486.indd 11 10/29/2009 2:20:48 PM
12
Troubleshooting (continued)
Lights (On/Flashing) and Condition Solution
Flashing: LINE This indicates that utility power is too high
Condition: Input Abnormal or low for the UPS to operate in BYPASS
mode, so if an inverter failure occurs,
the UPS will deliver no output.
On: FAULT, 50% Restart the UPS. If the problem persists,
Flashing: LINE contact Tripp Lite for repairs.
Condition: No Output due to High
Output Voltage and Abnormal Input
On: FAULT
Restart the UPS. If the problem persists,
Flashing: LINE, 50% contact Tripp Lite for repairs.
Condition: No Output due to Low
Output Voltage and Abnormal Input
On: FAULT, 25% Restart the UPS. If the problem persists,
Flashing: LINE contact Tripp Lite for repairs.
Condition: No Output due to High
Bus Voltage and Abnormal Input
On: FAULT Restart the UPS. If the problem persists,
Flashing: LINE, 25% contact Tripp Lite for repairs.
Condition: No Output due to Low
Bus Voltage and Abnormal Input
Flashing: LINE, FAULT Check the UPS to be sure that there is
Condition: No Output due to High adequate space for air to circulate near
Internal Temperature and Abnormal the vents and that the fan is working
Input properly. Restart the UPS. If the problem
persists, contact Tripp Lite for repairs.
200909121 93-2486.indd 12 10/29/2009 2:20:48 PM
1
6
2
5
3
4
13
Battery Replacement
Under normal conditions, the original batteries in your UPS will last many years. See
"ImportantSafety Instructions"beforereplacingbatteries.Thebatteriesaredesignedforhot-
swapreplacement (i.e.leavingtheUPSinONmode),butsomequalifiedservicepersonnelmay
wishtoputtheUPSintheOFFmodeanddisconnectequipmentbeforeproceeding.
Procedure
1
RemoveFront
Panel
2
Disconnect
Batteries
3
Remove/Disposeof
Batteries
4
AddBatteries
5
ConnectBatteries
Attachconnectors:black-
to-blackandred-to-red.
6
ReplaceFront
Panel
200909121 93-2486.indd 13 10/29/2009 2:20:49 PM
14
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been
assigned a unique series number. The series number can be found on the product nameplate label, along with
all required approval markings and information. When requesting compliance information for this product,
always refer to the series number. The series number should not be confused with the marking name or model
number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when
customers buy new electrical and electronic equipment from Tripp Lite they are entitled to:
•Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvariesdependingonthecountry)
•Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without
notice.
Storage and Service
FirstturnyourUPSOFF:pressthe“OFF”switchtoturnpoweroffattheUPSoutlets,then
disconnectthepowercordfromthewalloutlet.Next,disconnectallequipmenttoavoidbattery
drain.IfyouplanonstoringyourUPSforanextendedperiodoftime,fullyrechargetheUPS
batteriesonceeverythreemonthsbypluggingtheUPSintoaliveACoutletandlettingtheUPS
chargefor4-6hours.IfyouleaveyourUPSbatteriesdischargedforanextendedperiodoftime,
theymaysufferpermanentlossofcapacity.
Your Tripp Lite product is covered by the warranty described in this manual. A variety of
ExtendedWarrantyandOn-SiteServiceProgramsarealsoavailablefromTrippLite.Formore
information on service, visit www.tripplite.com/support. Before returning your product for
service,followthesesteps:
1. Reviewthe installation and operation procedures in this manual to insure that the service
problemdoesnotoriginatefromamisreadingoftheinstructions.
2.Iftheproblemcontinues,donotcontactorreturntheproducttothedealer.Instead,visitwww.
tripplite.com/support.
3.Iftheproblemrequiresservice,visitwww.tripplite.com/supportandclicktheProductReturns
link.FromhereyoucanrequestaReturnedMaterialAuthorization(RMA)number,whichis
required for service. This simple on-line form will ask for your unit’s model and serial
numbers, along with other general purchaser information. The RMA number, along with
shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential)totheproductincurredduringshipmenttoTrippLiteoranauthorizedTripp
Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorizedTrippLiteservicecentermusthavetransportationchargesprepaid.MarktheRMA
numberontheoutsideofthepackage.Iftheproductiswithinitswarrantyperiod,enclosea
copyofyoursalesreceipt.Returntheproductforserviceusinganinsuredcarriertotheaddress
giventoyouwhenyourequesttheRMA.
Storage
Service
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
200909121•932486-EN
200909121 93-2486.indd 14 10/29/2009 2:20:49 PM
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Tripp Lite SmartOnline UPS System Owner's manual

SmartOnline UPS System
Tripp Lite
Brand
Tripp Lite
Model
SmartOnline UPS System
Category
Uninterruptible power supplies (UPSs)
Type
Owner's manual
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