Tripp Lite SmartOnline Owner's manual

Brand: Tripp Lite

Model: SmartOnline

Category: Uninterruptible power supplies (UPSs)

Type: Owner's manual

This manual is also suitable for

SmartOnline UPS System

Tripp Lite SmartOnline is a rack/tower mount online UPS system that provides pure sine wave output and can be used with 220/230/240V input/output. With its advanced features, it's ideal for protecting critical equipment such as servers, workstations, telecom systems, and network devices. It offers reliable power backup, surge protection, and advanced power management capabilities, making it a great choice for businesses and home offices.

Owner’s Manual

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

Important Safety Instructions 2

Installation 3

Basic Operation 7

Battery Replacement 13

Storage and Service 14

SmartOnline

™

Rack/Tower Mount On-Line UPS Systems

Pure Sine Wave Output • 220/230/240V Input/Output

Español 15

Français 29

™

is a trademark of Tripp Lite.

Troubleshooting 11

Not suitable for mobile applications.

 44

200909121 93-2486.indd 1 10/29/2009 2:20:40 PM

UPS Location Warnings

• InstallyourUPSindoors,awayfromexcessmoistureorheat,conductivecontaminants,

dustordirectsunlight.

• Forbestperformance,keeptheindoortemperaturebetween32ºFand104ºF

(0ºCand40ºC).

• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.

• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle). 

 Mountinginthismannerwillseriouslyinhibittheunit'sinternalcooling,eventually

 causingproductdamagenotcoveredunderwarranty.

UPS Connection Warnings

• ConnectyourUPSdirectlytoaproperlygroundedACpoweroutlet.Donotplugthe

UPSintoitself;thiswilldamagetheUPS.

• DonotmodifytheUPS'splug,anddonotuseanadapterthatwouldeliminatetheUPS’s

groundconnection.

• DonotuseextensioncordstoconnecttheUPStoanACoutlet.Yourwarrantywillbe

voidedifanythingotherthanTrippLitesurgesuppressorsareusedtoconnectyourUPS

to an outlet.

• IftheUPSreceivespowerfromamotor-poweredACgenerator,thegeneratormust

provideclean,filtered,computer-gradeoutput.

Equipment Connection Warnings

• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcan

reasonablybeexpectedtocausethefailureofthelifesupportequipmentortosignificantly

affectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthe

presenceofaflammableanestheticmixturewithair,oxygenornitrousoxide.

• DonotconnectsurgesuppressorsorextensioncordstotheoutputofyourUPS.This

mightdamagetheUPSandwillvoidthesurgesuppressorandUPSwarranties.

Battery Warnings

Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.

Observeproperprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPS

orbatteries.Donotshortorbridgethebatteryterminalswithanyobject.Unplugandturn

offtheUPSbeforeperformingbatteryreplacement.Usetoolswithinsulatedhandles.

Therearenouser-serviceablepartsinsidetheUPS.Batteryreplacementshouldbe

performedonlybyauthorizedservicepersonnelusingthesamenumberandtypeof

batteries(sealedLead-Acid).Thebatteriesarerecyclable.Refertoyourlocalcodesfor

disposalrequirements.TrippLiteoffersacompletelineofUPSSystemReplacement

BatteryCartridges(R.B.C.).VisitTrippLiteontheWebatwww.tripplite.com/support/

battery/index.cfmtolocatethespecificreplacementbatteryforyourUPS.

SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the

installation,operationandstorageofallTrippLiteUPSSystems.Failuretoheedthese

warningswillvoidyourwarranty.

Important Safety Instructions

200909121 93-2486.indd 2 10/29/2009 2:20:40 PM

Mountyourequipmentineithera4-postor2-postrackorrackenclosure(seenextpagefor

2-post mounting). The user must determine the fitness of hardware and procedures before

mounting. If hardware and procedures are not suitable for your application, contact the

manufacturerofyourrackorrackenclosure.Theproceduresdescribedinthismanualarefor

commonrackandrackenclosuretypesandmaynotbeappropriateforallapplications.

4-Post Mounting

AllUPSmodelsincludehardwarerequiredtomountina4-postrack.Selectmodelsincludean

adjustablerackmountshelfkittoprovideadditional support. If yourUPSmodeldoesnot

includeanadjustablerackmountshelfkit,skipsteps1and2.

Mounting Rack

Installation

Connectthetwosegmentsofeachshelf

usingthe

included screws and nuts

. Leave the screws

slightlyloosesothattheshelvescanbeadjustedin

thenextstep.

Adjusteachshelftofityourrack,thenmountthem

inthelowestavailablespaceofyourrackwiththe

screws,nutsandwashersprovided

.Notethatthe

support ledges should face inward. Tighten the

screwsthatconnecttheshelfsegments

Attachmountingears

tothefrontmountingholes

ofyourequipment

usingthescrewsprovided

Theearsshouldfaceforward.

Usinganassistantifnecessary,liftyourequipment

andslideitontothemountingshelves.Attachyour

equipment to the rack by using the appropriate

hardware

throughitsmountingearsandintothe

rackrails.

200909121 93-2486.indd 3 10/29/2009 2:20:41 PM

INPUT

BREAKER

ACC. SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WARRANTY

INPUT

BREAKER

ACC . SLO T

LOAD 1

PHONE / DAT A PROT ECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

INPUT

BREAKER

AC C. SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit fo r

cautionary markings

W ARNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OT HER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

Installation (continued)

2-Post (Telecom) Mounting

Ifyoumount2UUPSmodelsin2-postracks,theyrequiretheadditionofaTrippLite2-Post

RackmountInstallationKit(model:2POSTRMKITWM,soldseparately).SeeInstallationKit

owner’smanualforinstallationprocedurefor2UUPSmodels.

Connection and Start-Up

Connect a user-supplied power cord

to the UPS input receptacle.

Thepowercordshouldhaveaplugappropriatefor

your local site's utility outlets. Plug the cord

directlyintoaproperlygrounded,3-wire,ACoutlet

thatdoesnotshareacircuitwithaheavyelectrical

load(airconditioner,refrigerator,etc.).Theoutlet

musthaveanampratingequaltoorgreaterthanthe

inputbreakerratingoftheUPS.

Note: Once your UPS is plugged in, the fan and all Indicator

Lights will turn ON. The LINE and LOADACTIVE METER

LEDswillilluminate andtheUPS will beeptoindicate normal

operation.However,powerisnotsuppliedtotheACoutletsuntil

theUPSisturnedon.

Using the included power cords,

connect your equipment to the AC

outlets of the UPS System.

Connect the female plug to your equipment's

ACinput.ConnectthemaleplugtoanyUPSAC

outlet

.Repeatwithadditionalcordstoconnect

allyourequipment

Note:Additional interconnection cords C13 to C14 and C19 to

C20) are available from Tripp Lite. For more information, call

773-869-1234.

Caution:Your UPS is designed to support computer equipment

only.YouwilloverloadtheUPSifyouconnectdeviceswithhigh

powerdemandssuchashouseholdappliancesorlaserprintersto

UPSACoutlets.

Mounting (Tower)

YourUPScanbemountedinanuprighttowerposition

withoptionalbasestandssoldseparatelybyTrippLite

(Model# 2-9USTAND).Whenmountingthe UPS on

adjustablebasestands,makesurethatthecontrolpanel

istowardthetop.Thecontrolpanelmayberotatedto

make it easier to read. Insert a small screwdriver or

similartoolintheslotsoneithersideofthepanel,pop

itout,rotateit,andpopitbackintoplaceasshown.

WARNING!

AllUPSsystemsareextremelyheavy.Usecautionwhenliftingandmounting.Usermust

properlystabilizetheUPSwhenliftingandmounting.

200909121 93-2486.indd 4 10/29/2009 2:20:42 PM

INPUT

BREAKER

ACC . SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONL Y

CONNECTING OT HER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

Important Safety Instructions

Connection and Start-Up (continued)

Turn the UPS ON:

• PresstheON/TESTSwitchandholditfor

severalsecondsuntilyouhearabeep

• Release the ON/TEST Switch. The ON LINE

LED will illuminate, and your UPS will begin

providingpowertoitsACoutlets

Note: UPS system will function properly upon initial startup,

however, maximum runtime for the unit’s battery will only be

accessibleafterithasbeenchargedfor24hours.

Your UPS will function properly without theseYoyr

Installation (continued)

Optional Connections

UPSwillfunctionproperlywithouttheseconnections.

Phone/Network Line

Suppression

YourUPShasjackswhichprotectagainstsurgeson

a telephone line or telephone/ network data line.*

Using appropriate telephone or network cords

connect your wall jack to the UPS jack marked

“IN.” Connect your equipment to the UPS jack

marked “OUT.” Make sure the equipment you

connecttotheUPS'sjacksisalsoprotectedagainst

surgesontheACline.

*NotcompatiblewithPoE(PowerOverEthernet)applications.

200909121 93-2486.indd 5 10/29/2009 2:20:43 PM

INPUT

BREAKER

ACC . SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OT HER

SYSTEMS WILL VOID

WA RRANTY

INPUT

BREAKER

ACC . SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OTHER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

INPUT

BREAKER

ACC . SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONLY

CONNECTING OT HER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

INPUT

BREAKER

ACC . SLOT

LOAD 1

PHONE / DAT A PROTECTION

OUT EPO

LOAD 2

OUTPUT

RS-232 USB

CAUTION

Risk of electric shock

See top of unit for

cautionary markings

WA RNING

CONNECT 48 VDC

BATTERY SYSTEMS ONL Y

CONNECTING OTHER

SYSTEMS WILL VOID

WA RRANTY

Your model may differ.

4-5

Optional Connections (continued)

USB and RS-232 Serial

Communications

UsetheincludedUSBcable(see

)and/orDB9

serial cable (see

)toconnectthecommunication

portofyourcomputertothecommunicationportof

yourUPS.InstallonyourcomputertheTrippLite

PowerAlertSoftwareappropriatetoyourcomputer's

operatingsystem.YourUPSmayfeatureadditional

communications ports; these ports may be

connected to additional computers that have

PowerAlert Software installed. Consult your

PowerAlertmanualformoreinformation.

EPO Port Connection

Thisoptionalfeatureisonlyforthoseapplications

that require connection to a facility's Emergency

Power Off (EPO) circuit. When the UPS is

connected to this circuit, it enables emergency

shutdown of the UPS's inverter. Using the cable

provided,connecttheEPOportofyourUPS(see

)toauser-suppliednormallyclosedornormally

openswitchaccordingtothecircuitdiagram(see

). The EPO port is not a phone line surge

suppressor;donotconnectaphonelinetothis

port.

External Battery Connection

Checktoensurethattheexternalbatteriesyouare

connectingmatchthevoltagelistedonyourUPS's

battery connector.All UPS models come with a

robustinternalbatterysystem;selectmodelsfeature

connectors that accept optional external battery

packs(soldseparatelyfromTrippLite)toprovide

additional runtime.Adding externalbatteries will

increaserechargetimeaswellasruntime.Seethe

battery pack owner's manual for complete

installationinstructions.Makesurecablesarefully

inserted into their connectors. Small sparks may

resultduringbatteryconnection;thisisnormal.Do

notconnectordisconnectbatterypackswhenthe

UPSisrunningonbatterypower.

Installation (continued)

200909121 93-2486.indd 6 10/29/2009 2:20:44 PM

Front Panel Switches

“ON/TEST”Button:ThisswitchcontrolsfourseparateUPSfunctions:

UPSPowerON:To turn theUPS on, press thisbutton,holdit for

severalsecondsuntilyouhearabeep,thenreleaseit.The“ONLINE”

LEDwillilluminate.

UPSSelf-Test:Duringnormalon-lineoperation,pressthisbuttonand

holdituntilyouhearabeep.Thisinitiatesa10-secondself-testofthe

battery.TheUPSwillshifttobatterypower(allLEDswillilluminate)

fortenseconds.

Alarm Silence: To silence the UPS “on-battery” alarm, press this

buttonandholdituntilyouhearabeep.

UPSColdStart:TouseyourUPSasastand-alonepowersourcewhen

ACpowerisunavailable(i.e.duringablackout),pressthisbuttonand

holdituntilyouhearabeep.TheUPSwillthenprovidebatterypower

toitsoutlets.*

* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating

from battery power.

“OFF”Button:ThisbuttonturnspowerOFFattheUPSreceptacles.

Pressthisswitch,holdituntilyouhearabeep,thenreleaseit.TheUPS

will continue charging and the fan will continue to cool internal

componentsevenafteryouturntheUPSreceptaclesoff.Toturnthe

UPS OFF completely, including the charger, disconnect the UPS’s

powercordafterpressingthe“OFF”switch.

“ONLINE”LED:Thisgreenlightwillilluminateconstantlytoindicate

the UPS is performing normal on-line operation (filtering and

resynthesizing incomingAC line voltageto provide pure sine wave

output).Whenthislightisilluminated,youcanmonitortheloadlevel

ofyourUPSonthe“LOADACTIVEMETER”LEDs.

“LINE”LED:Thisgreenlightwillilluminateconstantlytoindicate

theutilitysuppliedAClinevoltageatyourwalloutletisnominal.It

willflashifthelinevoltageisoutsidethenominalrange(eithertoolow

ortwohigh).NoactionisrequiredonyourpartwhentheLEDflashes;

the UPS continuously and automatically filters AC line power to

provideyourequipmentwithpuresinewaveACpower,regardlessof

brownoutorovervoltageconditions.Ifthislightisoff,thenACline

voltageisnotpresent(blackout)orisatanextremelyhighvoltage,and

theUPSwillprovideconnectedequipmentwithpowerfrombattery.

Front Panel Indicator Lights

Basic Operation

200909121 93-2486.indd 7 10/29/2009 2:20:45 PM

Front Panel Indicator Lights continued

“BYPASS” LED: This yellow light will flash to indicate that the

UPS’sDC/ACinverterisdeactivatedandtheUPSisinthe“Bypass”

mode.DuringnormaloperationthisLEDwilllightbrieflywhenthe

unitispluggedin,butifaninternalfaultoroverloadoccursthislight

will flash constantly and the fault LED will illuminate to showthat

connectedequipmentwillreceivefilteredACmainspower,butwillnot

receivebatterypowerduringablackout.Inthiscase,contactTrippLite

forservice.IftheUPShasbeenplacedintoEconomyMode(available

onselectUPSsystems),itconfiguresanonlineUPStofunctionasa

switchingUPS.WhentheUPSsystemisinEconomyMode,itoperates

atincreasedefficiencywhileACutilitypowerisavailable(within+/-

10% nominal) and switches to battery power ifAC utility power is

interrupted.Theyellow“BYPASS”LEDwillremainonwhentheUPS

systemisinEconomyMode.(Formoreinformationonhowtoaccess

the Economy Mode, please refer to the PowerAlert software User’s

Manual.)

“FAULT”LED(selectmodelsonly):Thisredlightwillflashwhen

yourUPSdetectsaninternalfault(overheating,overvoltages,etc.).If

the light persists after restarting the UPS, contact Tripp Lite for

service.

“LOADACTIVEMETER” LED:This green light will illuminate

whenyourUPSisreceivingACpowertoindicatethatthesetoffour

dual-functionLEDsisdisplayingtheloadlevelofyourUPS.

“BATTACTIVE METER” LED: This green light will illuminate

whenyourUPSisoperatingfrombatterypowertoindicatethattheset

of four dual-functionLEDs is displaying the battery chargelevel of

yourUPS.Note:the“ONBATT”LEDwillalsobeilluminated.

“OVERLOAD”LED:Thisredlightwillilluminateconstantlytoindicate

thatyourUPS’scapacityhasbeenexceededwhileitisinon-lineoperation.

TheUPSalarmwillbeepcontinuously.Immediatelyremoveoverload

until light and alarm go off. If you do not immediately remove the

overload,theUPSwilltransferfromon-linetobypassoperation.

“BATTLOW”LED:ThisyellowlightwillilluminatewhenyourUPS’s

batterychargelevelislow.TheUPSalarmwillbeepuntileitherthe

batterychargeisdepletedorthebatteriesareadequatelyrecharged.

“ON BATT” LED: This green light will illuminate constantly to

indicatethatAClinevoltageisnotpresentandyourUPSisproviding

yourequipmentwithbatterypower.TheUPSwillalsobeepeverytwo

seconds,unlesssilencedbythe“ON/TEST”Button.Whenthislightis

illuminated,youcanmonitorthebatterychargelevelofyourUPSon

the“BATTACTIVEMETER”LEDs.

Basic Operation (continued)

200909121 93-2486.indd 8 10/29/2009 2:20:46 PM

Rear Panel

“REPLACEBATT”LED:Thisredlightwillilluminateconstantlyand

theUPSalarmwillbeepevery2secondsifyourUPS’smicroprocessor

detectsabatteryfaultorifyourUPSfailstheautomaticself-test(after

youturnyourUPSON)andtheUPSbatteryislessthanfullycharged.

LettheUPSsystemchargeforatleast12hoursandperformaselftest

usingthe“ON/TESTButton”asdescribedonpage7.Ifthelightcontinues

tostayon,contactTrippLiteforservice.

Accessory Slot: Remove the small cover panel from this slot to use

optionalaccessoriestoremotelymonitorandcontrolyourUPS.Contact

TrippLiteCustomerSupportat(773)869-1234formoreinformation,

includingalistofavailableSNMP,networkmanagementandconnectivity

products.

ExternalBattery Pack Connector(configurationvariesby model):

UsetoconnectoptionalTrippLiteBatteryPacksforadditionalruntime.

Contact Tripp Lite Customer Support at (773) 869-1234 for the

appropriate Tripp Lite battery pack to connect. Refer to instructions

available with the Battery Pack for complete connection information

andsafetywarnings.

Fan:ThefancoolstheUPS’sinternalcomponents.Itisalwaysonwhen

linepowerispresent.

InputCircuitBreakerSwitch:Thisresettablebreakerpreventshigh

input current from damaging the UPS or the attached load. If this

breaker trips, make sure your UPS is connected toACpowerof the

proper voltage before resetting the circuit breaker by pushing the

breakerswitchin.

GroundScrew:Usethistoconnectanyequipmentthatrequiresachassis

ground.

OutputCircuitBreakersSwitches:Theseresettablecircuitbreakers

protectyour UPS from outputoverload.If one or bothbreakerstrip,

removesomeoftheloadonthecircuit(s)and allowtheUPStocool

beforepressingthebreakerswitch(es)intoreset.

Front Panel Indicator Lights continued

Basic Operation (continued)

200909121 93-2486.indd 9 10/29/2009 2:20:47 PM

IEC320-C13

IEC320-C19

IEC320-C20

IEC320-C14

Rear Panel continued

Input Cord Connection: This IEC320-C20 or IEC320-C14 inlet

enables the UPS to be connected to an AC power source via a

user-supplied cord with country-specific plug. See "Connection and

Start-Up".

ACReceptacles (Varied byModel):These receptacles provideyour

connectedequipmentwithpuresine-waveACoutputfromtheACline

duringnormaloperationandfrombatterypowerduringblackoutsand

severebrownouts.Powerprovidedattheseoutletsisfilteredtoprotect

connected equipment against damaging surges and line noise. Select

modelsfeaturereceptaclesarrangedinnumberedloadbanks,aslabelled

ontheunit.UsingPowerAlertsoftwareandcabling,loadbankscanbe

individuallyturnedoffandonfromaremotelocation,allowingusersto

resetorrebootconnectedequipment.

Telephone/Network Protection Jacks: These jacks protect your

equipment against surges over a telephone line or telephone/network

dataline.Connectingyourequipmenttothese jacks is optional.Your

UPS will work properly without this connection. Not compatible with PoE

(Power Over Ethernet) applications.

Communications Ports (USB or RS-232): These ports connect your

UPS to any workstation or server. Use with Tripp Lite’s PowerAlert

Softwareandincludedcablestoenableyourcomputertoautomatically

saveopenfilesandshutdownequipmentduringablackout.Alsouse

PowerAlertSoftwaretomonitorawidevarietyofAClinepowerand

UPSoperatingconditions.ConsultyourPowerAlertSoftwaremanualor

contactTrippLiteCustomerSupportformoreinformation.See“USB

and RS-232 Serial Communications” in the “Optional Connections”

section for installation instructions.

Dry contact communications are simple, but some knowledge of

electronics is necessary to configure them. The DB9 port's pin

assignmentsareshownin the diagram. If the UPSbatteryislow, the

UPSsendsasignalbybridgingpins1and5.Ifutilitypowerfails,the

UPSsendsasignalbybridgingpins 8 and 5.ToshuttheUPSdown

remotely,shortpin3~pin9foratleast3.8seconds.

EPO(EmergencyPowerOff)Port:YourUPSfeaturesaEPOportthat

maybeusedtoconnecttheUPStoacontactclosureswitchtoenable

emergencyinvertershutdown.See"OptionalConnections."

Communications

Basic Operation (continued)

200909121 93-2486.indd 10 10/29/2009 2:20:48 PM

TheUPS’scontrolpanellightswillturnoninthesequencesbelowtosignalthattheUPSis

havingoperationaldifficulties.

Lights (On/Flashing) and Condition Solution

On: REPLACE BATT Let the UPS system charge for at least

Condition: Replace Battery 12 hours and perform a self test using

the "ON/Test Switch" as described on

page 7. If the light continues to stay on,

contact Tripp Lite for service.

On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.

Condition: Battery Low

On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.

Condition: On Bypass due to Overload

Flashing: OVERLOAD Remove the cause of the short circuit

Condition: Short Circuit from the UPS output.

On: FAULT, 100% Restart the UPS. If the problem persists,

Condition: Battery Voltage too High contact Tripp Lite for repairs.

On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,

Condition: On Bypass due to contact Tripp Lite for repairs.

High Output Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 50% contact Tripp Lite for repairs.

Condition: On Bypass due to

Low Output Voltage

On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,

Condition: On Bypass due to High contact Tripp Lite for repairs.

Bus Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 25% contact Tripp Lite for repairs.

Condition: On Bypass due to Low

Bus Voltage

On: BYPASS, LINE Check the UPS to be sure that there is

Flashing: FAULT adequate space for air to circulate near

Condition: On Bypass due to High the vents and that the fan is working

Internal Temperature properly. Restart the UPS.

Troubleshooting

200909121 93-2486.indd 11 10/29/2009 2:20:48 PM

Troubleshooting (continued)

Lights (On/Flashing) and Condition Solution

Flashing: LINE This indicates that utility power is too high

Condition: Input Abnormal or low for the UPS to operate in BYPASS

mode, so if an inverter failure occurs,

the UPS will deliver no output.

On: FAULT, 50% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Output Voltage and Abnormal Input

On: FAULT

Restart the UPS. If the problem persists,

Flashing: LINE, 50% contact Tripp Lite for repairs.

Condition: No Output due to Low

Output Voltage and Abnormal Input

On: FAULT, 25% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Bus Voltage and Abnormal Input

On: FAULT Restart the UPS. If the problem persists,

Flashing: LINE, 25% contact Tripp Lite for repairs.

Condition: No Output due to Low

Bus Voltage and Abnormal Input

Flashing: LINE, FAULT Check the UPS to be sure that there is

Condition: No Output due to High adequate space for air to circulate near

Internal Temperature and Abnormal the vents and that the fan is working

Input properly. Restart the UPS. If the problem

persists, contact Tripp Lite for repairs.

200909121 93-2486.indd 12 10/29/2009 2:20:48 PM



Battery Replacement

Under normal conditions, the original batteries in your UPS will last many years. See

"ImportantSafety Instructions"beforereplacingbatteries.Thebatteriesaredesignedforhot-

swapreplacement (i.e.leavingtheUPSinONmode),butsomequalifiedservicepersonnelmay

wishtoputtheUPSintheOFFmodeanddisconnectequipmentbeforeproceeding.

Procedure

RemoveFront 

Panel



Disconnect 

Batteries

Remove/Disposeof

Batteries

AddBatteries

ConnectBatteries

Attachconnectors:black-

to-blackandred-to-red.

ReplaceFront



Panel

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Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been

assigned a unique series number. The series number can be found on the product nameplate label, along with

all required approval markings and information. When requesting compliance information for this product,

always refer to the series number. The series number should not be confused with the marking name or model

number of the product.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when

customers buy new electrical and electronic equipment from Tripp Lite they are entitled to:

•Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvariesdependingonthecountry)

•Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste

The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without

notice.

Storage and Service

FirstturnyourUPSOFF:pressthe“OFF”switchtoturnpoweroffattheUPSoutlets,then

disconnectthepowercordfromthewalloutlet.Next,disconnectallequipmenttoavoidbattery

drain.IfyouplanonstoringyourUPSforanextendedperiodoftime,fullyrechargetheUPS

batteriesonceeverythreemonthsbypluggingtheUPSintoaliveACoutletandlettingtheUPS

chargefor4-6hours.IfyouleaveyourUPSbatteriesdischargedforanextendedperiodoftime,

theymaysufferpermanentlossofcapacity.

Your Tripp Lite product is covered by the warranty described in this manual. A variety of

ExtendedWarrantyandOn-SiteServiceProgramsarealsoavailablefromTrippLite.Formore

information on service, visit www.tripplite.com/support. Before returning your product for

service,followthesesteps:

1. Reviewthe installation and operation procedures in this manual to insure that the service

problemdoesnotoriginatefromamisreadingoftheinstructions.

2.Iftheproblemcontinues,donotcontactorreturntheproducttothedealer.Instead,visitwww.

tripplite.com/support.

3.Iftheproblemrequiresservice,visitwww.tripplite.com/supportandclicktheProductReturns

link.FromhereyoucanrequestaReturnedMaterialAuthorization(RMA)number,whichis

required for service. This simple on-line form will ask for your unit’s model and serial

numbers, along with other general purchaser information. The RMA number, along with

shipping instructions will be emailed to you. Any damages (direct, indirect, special or

consequential)totheproductincurredduringshipmenttoTrippLiteoranauthorizedTripp

Lite service center is not covered under warranty. Products shipped to Tripp Lite or an

authorizedTrippLiteservicecentermusthavetransportationchargesprepaid.MarktheRMA

numberontheoutsideofthepackage.Iftheproductiswithinitswarrantyperiod,enclosea

copyofyoursalesreceipt.Returntheproductforserviceusinganinsuredcarriertotheaddress

giventoyouwhenyourequesttheRMA.

Storage

Service

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

200909121•932486-EN

200909121 93-2486.indd 14 10/29/2009 2:20:49 PM

Tripp Lite SmartOnline Owner's manual

Brand: Tripp Lite

Model: SmartOnline

Category: Uninterruptible power supplies (UPSs)

Type: Owner's manual

This manual is also suitable for

SmartOnline UPS System

Download PDF

report

Tripp Lite SmartOnline Owner's manual

This manual is also suitable for

Tripp Lite SmartOnline Owner's manual

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