CONTENTS111111
Document History ................................................................................................................................................................................... 4
About This Guide .................................................................................................................................................................................... 8
Audience ........................................................................................................................................................................................... 8
Configuration Guide Overview ............................................................................................................................................................. 9
Installation Guide Conventions .......................................................................................................................................................... 10
Overview of the Serial GSM Gateway ..................................................................................................................................................... 11
Serial GSM Gateway Features and User Configurable Settings ............................................................................................................. 12
Introduction to Configuring the Serial GSM Gateway ............................................................................................................................... 15
Description of Consoles .................................................................................................................................................................... 16
Establish a connection to the LAN Console (PRO model only) .............................................................................................................. 18
Establish a connection to the USB Console (All models) ..................................................................................................................... 21
Establish a connection to the SER Console (All models) ..................................................................................................................... 24
Establish a connection to the GPRS Console ....................................................................................................................................... 27
Configuring the Serial GSM Gateway ...................................................................................................................................................... 31
Logging into the Serial GSM Gateway ................................................................................................................................................ 32
The Main menu ................................................................................................................................................................................ 33
User configurable settings to configure first ....................................................................................................................................... 34
The Settings menu ........................................................................................................................................................................... 36
The Security menu ...................................................................................................................................................................... 38
The General Purpose Inputs menu ................................................................................................................................................ 39
The General Purpose Outputs menu ............................................................................................................................................. 41
The GSM Prepaid menu................................................................................................................................................................ 42
The Setup external serial devices ports menu ................................................................................................................................ 44
The Setup GPRS and DDNS menu ................................................................................................................................................. 46
The Setup device general alerts menu .......................................................................................................................................... 50
The Setup device general timers menu ......................................................................................................................................... 52
The Setup LAN console menu (PRO model only) ............................................................................................................................ 54
The Update firmware option ......................................................................................................................................................... 56
The Reset user settings to factory defaults option ......................................................................................................................... 57
Troubleshooting .................................................................................................................................................................................... 58
Problem Solving ............................................................................................................................................................................... 59
Troubleshooting Console‘s and External Serial Devices. .................................................................................................................. 60
Troubleshooting GPRS and SMS .................................................................................................................................................... 61
Obtaining Documentation ...................................................................................................................................................................... 62
www.smartsavy.com ........................................................................................................................................................................ 62
Ordering Documentation USB Flash Drive .......................................................................................................................................... 62
Documentation Feedback ................................................................................................................................................................. 62
Obtaining Technical Assistance .............................................................................................................................................................. 63
Smartsavy Technical Support Website ............................................................................................................................................... 63
Submitting a Service Request ............................................................................................................................................................ 64
Definitions of Support Request Severity ............................................................................................................................................. 64
FIGURES111111